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flight to rome

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individual screens

crew was friendly

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seats uncomfortable

nice and accommodating

4.0

Pros: Tv on the seats

Cons: Charged for luggage, no complimentary snack.

Reviewed Nov 2018

review from
8.0

Pros: It left fairly promptly. Service was efficient. The seat was comfortable.

Reviewed Nov 2018

review from
5.6

Cons: 3hr delay sitting in the plane.

Reviewed Nov 2018

review from
2.6

Cons: flight was delayed in both directions; very few announcements; the crew were ok, but there was not much service in the hour we waited foe the plane to take off and during the flight

Reviewed Nov 2018

review from
3.3

Cons: Had to pay 100$ for an extra bag because I was 4kg over weight then also had to transfer my bags myself during my layover. There was no entertainment on a long haul flight from London to Toronto. And zero space on the lonhaul flight. The least space on a plane I’ve ever had and I fly almost every week. I will never fly air transat again unless absolutely necessary.

Reviewed Nov 2018

review from
2.0

Bad experience

Pros: Nothing

Cons: Delayed flight, my seat was bumped from an aisle to a window seat although I checked in online and secured the Seat 24hrs prior to departure. The excuse I was given by staff is that the person sitting next to me is a “big” person so it’s for my benefit. Well the row I had planned to sit in had two people with an empty seat in between. And they were not “big” as was said. my seat I was moved to had sick children behind my seat whom were coughing and kicking the back of my seat and the row was completely full. An aweful experience and to top it off, the planes entertainment program was broken so we were provided with no entertainment, video or audio.

Reviewed Nov 2018

review from
2.3

Poor service

Pros: The pilot was honest and concerned with the safety of the aircraft. That was most appreciated.

Cons: Flight was 3 hours late. There was no liquor or even a small snack provided. Minimum service by the flight crew. Most disappointed!

Reviewed Nov 2018

review from
8.0

Get what you pay for - but NOT nickled and dimed

Pros: Great price! For the price, we didn't expect much, just travel and get there safe - NO FRILLS. We paid a little extra for legroom and are happy this was not an inflated price. Paying in advance for our bag and getting a small discount was also appreciated. "Get what you pay for" without feeling "nickled and dimed" is what we consider economical and fare treatment.

Cons: Again "you get what you pay for" is considered. However if I was to be critical, the choice of movies was a little stressful and one sided. (Star Wars and The Avengers). I brought my own entertainment but I felt bad for the Older generation who may have preferred something a little more relaxing and less CGI explosions. Also the interior decor and hardware of the plane was seriously aged and worn, which could use for an upgrade soon.

Reviewed Nov 2018

review from
6.5

Flight Delay

Pros: Boarding was good and the crew were helpful/friendly.

Cons: Flight delayed 3 hours. Aisle Seat narrow and was hit a lot every time someone went bye so there was no napping for me however since it was a direct flight and only 3 hours I would take it again. I was glad when we landed.

Reviewed Oct 2018

review from
7.3

Alright Experience

Pros: The crew were very friendly, sweet and accommodating. I had a seat by the exit which I luckily didn't have to pay extra for and the leg room was ample and really helpful on a long flight. The meal was pretty good, but I really wished airlines would stop wasting so much plastic - I think there should be a way we can support the environment better when flying.

Cons: I didn't realize Air Transat was a bare-bones airline (not that my flight was cheap in cost) - we didn't have pillows or blankets for the flight (10 hours) and had to pay for them! Seems like that should be standard on a long haul flight. The seats are very narrow with poor back support, and my back started to hurt 5 hours in. Many people were standing in the aisles as it was so uncomfortable. I was very cold throughout the flight, which was another uncomfortable aspect. One of the bathrooms was out of order which resulted in everyone using the same one - you can imagine how smelly and messy it got.

Reviewed Oct 2018

review from
7.3

Pros: Hassle free and easy. Since our airport arrival was ddlayed by rush hour traffic, the check jn process was made easier by the Air Transit attendant's assistance to be processed through fast track security clearance.

Cons: The Food and Entertainment raiting above should be understood as Not Applicapble

Reviewed Oct 2018

review from
5.6

Pros: Food was better than on my flight to Porto

Cons: There was no water in the washrooms from the start of an 8 hour flight!

Reviewed Oct 2018

review from

8.0

Pros: It left fairly promptly. Service was efficient. The seat was comfortable.

Reviewed Nov 2018

review from
8.0

Get what you pay for - but NOT nickled and dimed

Pros: Great price! For the price, we didn't expect much, just travel and get there safe - NO FRILLS. We paid a little extra for legroom and are happy this was not an inflated price. Paying in advance for our bag and getting a small discount was also appreciated. "Get what you pay for" without feeling "nickled and dimed" is what we consider economical and fare treatment.

Cons: Again "you get what you pay for" is considered. However if I was to be critical, the choice of movies was a little stressful and one sided. (Star Wars and The Avengers). I brought my own entertainment but I felt bad for the Older generation who may have preferred something a little more relaxing and less CGI explosions. Also the interior decor and hardware of the plane was seriously aged and worn, which could use for an upgrade soon.

Reviewed Nov 2018

review from
7.3

Alright Experience

Pros: The crew were very friendly, sweet and accommodating. I had a seat by the exit which I luckily didn't have to pay extra for and the leg room was ample and really helpful on a long flight. The meal was pretty good, but I really wished airlines would stop wasting so much plastic - I think there should be a way we can support the environment better when flying.

Cons: I didn't realize Air Transat was a bare-bones airline (not that my flight was cheap in cost) - we didn't have pillows or blankets for the flight (10 hours) and had to pay for them! Seems like that should be standard on a long haul flight. The seats are very narrow with poor back support, and my back started to hurt 5 hours in. Many people were standing in the aisles as it was so uncomfortable. I was very cold throughout the flight, which was another uncomfortable aspect. One of the bathrooms was out of order which resulted in everyone using the same one - you can imagine how smelly and messy it got.

Reviewed Oct 2018

review from
7.3

Pros: Hassle free and easy. Since our airport arrival was ddlayed by rush hour traffic, the check jn process was made easier by the Air Transit attendant's assistance to be processed through fast track security clearance.

Cons: The Food and Entertainment raiting above should be understood as Not Applicapble

Reviewed Oct 2018

review from

4.0

Pros: Tv on the seats

Cons: Charged for luggage, no complimentary snack.

Reviewed Nov 2018

review from
5.6

Cons: 3hr delay sitting in the plane.

Reviewed Nov 2018

review from
2.6

Cons: flight was delayed in both directions; very few announcements; the crew were ok, but there was not much service in the hour we waited foe the plane to take off and during the flight

Reviewed Nov 2018

review from
3.3

Cons: Had to pay 100$ for an extra bag because I was 4kg over weight then also had to transfer my bags myself during my layover. There was no entertainment on a long haul flight from London to Toronto. And zero space on the lonhaul flight. The least space on a plane I’ve ever had and I fly almost every week. I will never fly air transat again unless absolutely necessary.

Reviewed Nov 2018

review from
2.0

Bad experience

Pros: Nothing

Cons: Delayed flight, my seat was bumped from an aisle to a window seat although I checked in online and secured the Seat 24hrs prior to departure. The excuse I was given by staff is that the person sitting next to me is a “big” person so it’s for my benefit. Well the row I had planned to sit in had two people with an empty seat in between. And they were not “big” as was said. my seat I was moved to had sick children behind my seat whom were coughing and kicking the back of my seat and the row was completely full. An aweful experience and to top it off, the planes entertainment program was broken so we were provided with no entertainment, video or audio.

Reviewed Nov 2018

review from
2.3

Poor service

Pros: The pilot was honest and concerned with the safety of the aircraft. That was most appreciated.

Cons: Flight was 3 hours late. There was no liquor or even a small snack provided. Minimum service by the flight crew. Most disappointed!

Reviewed Nov 2018

review from
6.5

Flight Delay

Pros: Boarding was good and the crew were helpful/friendly.

Cons: Flight delayed 3 hours. Aisle Seat narrow and was hit a lot every time someone went bye so there was no napping for me however since it was a direct flight and only 3 hours I would take it again. I was glad when we landed.

Reviewed Oct 2018

review from
5.6

Pros: Food was better than on my flight to Porto

Cons: There was no water in the washrooms from the start of an 8 hour flight!

Reviewed Oct 2018

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IATA code	TS
Routes	359
Top route	Montreal Pierre Elliott Trudeau International to Václav Havel Prague
Airports served	73
Top airport	Montreal Pierre Elliott Trudeau International

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