Pros: Staff were great
Cons: Cars are extremely horrible and never what you’re selecting online
Pros: Staff all around were nice
Cons: The car is never what you’re selecting online. Their fleet of cars are awful. Our car was literally falling apart as we were driving down the road - a huge chunk of wheel well liner fell off. The exhaust was hanging off. The door lock remote didn’t work
Cons: Inside the pickup/drop off vans were extremely hot and stuffy. Having stronger fans inside the vehicle would make it much more enjoyable.
Pros: Slow service but friendly staff.
Cons: Cars were not in very nice condition at all.
Pros: Quick car checkout, the vehicle was clean and ran well. Agent thoroughly went over and marked every bit of minor paint/bumper damage, and I was given a free, quick ride back to the airport terminal as soon as the car was returned. I would use this agency/rental location again.
Cons: Only minor this is that you should absolutely expect an $800 USD authorization on a credit card when you arrive to pick up the car, to act as a deposit. It is not a hidden charge, its just buried in the fine print of the contract. The authorization will clear a few days after you return the vehicle
Pros: Easy to and from airport
Pros: Very easy, close to airport, friendly staff
Pros: Easy and quick
Cons: Newer car but not bad
Pros: Staff pickup and drop off from airport (no it’s not “on airport, nothing is) were very friendly and quick.
Cons: Car needed simple routine maintenance: steering wheel material crumbling on my hands, wipers needed replacement, trunk seal falling apart, AC needed Freon recharge. Was charged for 1/2 a tank of gas even though gauge clearly read 5/8 full ( it has 8 bars, 3 were not illuminated).
Pros: Friendly staff
Cons: Car was really bit up
Cons: We had to wait a bit for the car to arrive. They wanted to substitute a van for our suv which would not have worked fir the hill we had to go up. But overall, they were great! I recommend them and will use them again!
Pros: The drop off back at the airport was quick and easy. Price was cheap.
Cons: Have more available fully functioning vehicles.
Ace has 1 car hire location in Simpson Bay. Take a look at our Ace hire location map to find the best car hires near you.