|"It has been beautifully renovated!"||(in 3 reviews)|
|"Superb hotel in a great location!"||(in 60 reviews)|
|"The location is perfect and gorgeous"||(in 93 reviews)|
|"For a five star hotel"||(in 2 reviews)|
|"It was a grand old hotel"||(in 33 reviews)|
|"No free wifi unlike other hotel"||(in 17 reviews)|
|staff are just amazing||in 220 reviews|
|great location||in 210 reviews|
|beautiful hotel||in 160 reviews|
|harbor view||in 94 reviews|
|great service||in 89 reviews|
|bed was uncomfortable||in 47 reviews|
|free wifi||in 39 reviews|
|room was small||in 36 reviews|
|empress||in 34 reviews|
|fairmont gold||in 31 reviews|
|five star||in 18 reviews|
|room service||in 14 reviews|
|beautifully renovated||in 10 reviews|
|late check||in 7 reviews|
|butchart gardens||in 4 reviews|
It’s a great old building and staffed with excellent people. At triple the cost of most hotels are we getting triple the returns on our money? Hard to answer.
The staff was extremely friendly and helpful! The hotel is in the heart of downtown Victoria so we were able to walk almost everywhere.
We got a knock on our door after 9pm for turn down service which normally wouldn't be a problem but our children were sleeping at the time.
Beautiful Hotel and Treated Beautifully
We spent Christmas there and they provided us with a stocking on our door for Christmas Day. The staff was extremely helpful at every opportunity, and very responsive to our needs.
My only smallest complaint would be the expense. The hotel is very expensive, but the service largely drives that expense and it really made for a wonderful experience for me and my wife.
Beds were nice and comfortable, Bartenders were great and had suggestions to get value for your money.
Price was excessive compared to other hotels in the area. Considering the price, wifi was not included.
I have a problem with the ATM but they did not help me at all. They only said that the ATM is not of the hotel ,but I think they have to be more helpful in this cases.
Location and views are fantastic. I love these old-style character hotels.
Not up to the standards of other Fairmont Hotels we've stayed in. They messed up our meal reservations and even messed up the correction, so we never did eat there. Some staff really didn't seem to know what they were doing or could even answer or questions properly and never offered to find anything our or get back to us.
Nice but not as special as people say
The rooms are really beautiful.
The facility is under complete renovation. It wasn't as grand as you'd expect. Although the rooms are super nice, I think for the price there are a million better deals to be had. It's slightly over hyped in my opinion.
We loved it!
Great venue and staff!
Had an awesome time at the Empress for our 20th Anniversary. The people everywhere were super helpful and friendly. The location was excellent and within walking distance to so many fun things.
The afternoon tea was enjoyable but definely over priced.
I loved the huge comfortable bed, so much that I didn't want to leave it.. The staff were all helpful and polite which I like a lot...
There was no cold water provided in the room...
Go for a Fairmont Gold room
We booked a Fairmont Gold room based on another recommendation and boy was it worth it. The private lounge is spectacular, the concierges were all extraordinary (and made a big difference helping us maximize our 2 nights in Victoria) and the food and drink (including a fully-stocked honor bar) were fabulous. We felt like royalty.
High Tea at the Empress, the concierge was very helpful helping me book Helijet and bus service into and out of Victoria.
For travelers going to British Columbia, finding the best place to stay may not be the easiest task. That is why the Fairmont Empress is a great choice! It opened in 1908 and overlooks the inner harbor. It was newly renovated in 2017 and millions of dollars were spent on this extravagant renovation.
The spa at the Fairmont Empress is one of the main reasons that guests choose to stay here. Guests who are truly looking for a way to relax love taking advantage of the spas services. The spa offers treatments such as body scrubs, facials, scrubs, polishes, massages, couples packages, men’s treatments, manicures, and pedicures.
Every room at the Fairmont Empress features Wi-Fi, air conditioning, in-room safe, terry bathrobes, flat screen televisions, coffee maker, tea kettle, luxurious linens, and a decorative fireplace.
Guests can dine at the Fairmont Empress in many of the eateries here. Q at the Empress, Q Bar, Lobby Lounge, Tea at the Empress, The Veranda, and Empress Torte are all available to guests here.
There is so much to do in British Columbia and the Fairmont Empress is close to it all. Guests can visit Butchart Gardens, Craigdarroch Castle, Emily Carr House, Fisherman’s Wharf, Fort Rodd Hill, Royal British Columbia Museum, and Miniature world.
Guests will get excellent amenities here and the staff is one of a kind! The Fairmont Empress makes every guest feel like they are in their home away from home. This is hospitality like no other and guests will know exactly where to stay the next time they are in British Columbia.
based on 619 reviews
Policies vary by room type and provider.
To stay in a room that is affordable yet scenic, book the Fairmont Harbor View Room, an elegant choice that has windows that directly overlook the water, as well as a small sitting area and work desk. If you will be staying at the Fairmont Empress with your family, consider booking the Deluxe Room, a choice that can fit up to four people and ranges in size from 330 to 430 sq ft.
If you forgot to pack your workout equipment or would just simply like to be able to have a private workout in your room, there is the Fairmont Fit program, which will provide you with items such as yoga mats, an MP3 player, and workout clothes for a small additional charge. To explore the surrounding region while simultaneously burning some calories, rent one of the BMW cruise bicycles that are available for all guests for free from the front desk of the Fairmont Empress.
For guests that would like to reduce the signs of aging and clean out their pores, make a reservation for the Rose Infinity Advanced Facial, a service that will help to boost the production of new skin cells and get rid of wrinkles. If your skin is feeling dull and dehydrated, opt for the Eucalyptus Body Scrub, a sea salt exfoliation treatment that will improve blood circulation and nourish your entire body. To rid your body of stress and allow yourself to unwind, there is the Stress Relief massage that lasts for either 60 or 90min and focuses on your main tension points.
When you book your wedding at the Fairmont Empress, you will automatically be provided with several amenities and services, including a wedding menu tasting, a wedding coordinator, a 1h open bar, and a selection of 4 and 5 course menus to choose from. Additional amenities can be booked, such as a custom-made wedding cake, a cocktail hour before the reception, a sparkling wine toast, and wine for each guest to drink during dinner. The hotel also has a list of preferred photographers, musicians, and florists that they can help connect you with.
Due to the distance between the two locations, the best way to travel from Vancouver International Airport to the Fairmont Empress is by driving, which will take you approximately 2h 50min to 3h. While public transportation is also an option, it is important to keep in mind that it will take you upwards of 4h. It is possible to book a private shuttle service and doing so will cost you around 80 CAD per person in a shared van (approximately 60 USD). (Prices checked 15/08/19).
Fairmont Empress is located at 721 Government Street in Downtown Victoria, 0.7 km from the centre of Victoria. Miniature World is the closest landmark to Fairmont Empress.
Check-in time is 16:00 and check-out time is 11:00 at Fairmont Empress.
No, Fairmont Empress does not offer free Wi-Fi.
No, Fairmont Empress does not offer free parking.
No, Fairmont Empress does not offer free airport shuttle service.
Fairmont Empress is 0.4 km from Victoria Inner Harbour Seaplane Base. Fairmont Empress is 25.5 km from Victoria Intl.
Yes, Fairmont Empress is a pet-friendly hotel.
Yes, Fairmont Empress has a pool on-site.