Location and service.
Needs a larger restaurant
The room was beautiful
Nice bed linens. Large windows.
Vending machine unavailable. Ice machines difficult to locate. Lobby furniture not inviting. Carpeting difficult to roll luggage on.
The people were very helpful and friendly. Upgraded us and had our rooms ready early. Food in restaurant was good. Bar happy hour was great. Great location to all the areas we wanted to go to ---
That they did not have a shuttle service from the airport or to port as we were there for a cruise. Although you could walk from hotel, it was a bit difficult with cruise luggage.
Well located downtown Vancouver hotel, recently tastefully renovated. Friendly, helpful staff.
The toilet in our bathroom was located immediately in front of the sink which made access to the sink a bit awkward. New bathrooms are small.
Hotel was nice. Spacious. Close to the waterfront sky train station.
Neighborhood is in transitional neighborhoods. One block away is sketchy
Not what it is advertised to be
This is solidly a two-star hotel. Admittedly this is my first and last experience in a Delta Hotel. There was nothing that I was used to experiencing in other Marriott-brand hotels. The room was spacious but the positives ended there. The "suite" was really an urban 1-br meaning there was a 3/4 wall dividing the bedroom from the living space, so we had to be super quiet once our baby went down for the night. Definitely not "suite". The room was clean-ish, but definitely dingy, maybe this was due to the age of the hotel. Definitely in need of an update. The mattress was VERY uncomfortable...surprising since this is usually the strong point at a Marriott. The couch was falling apart, the upholstery was separating at the seams and felt as though I was sitting directly on the hide-away frame beneath. The fixed shower pipe jutting from the wall was low and angled awkwardly sideways, making it difficult to aim the showerhead properly. I am only 6' and I had to contort myself awkwardly to wet my hair. We left a day early since we were not comfortable.
Everything was great
Great location, outdated decor
Excellent location in downtown Vancouver. Parking is on site in a garage, but a bit confusing to find. Sofa in room was old and broken. Early 90s decor, but clean..
All the staff were great and very polite (In the reception Kim and Jason are awesome). Excellent location and easy access.
Price goes up if you try to stay an extra day
Great customer service
Beautiful, clean hotel. Spacious room with great views. Excellent service
Revel in relaxation and modern urban luxury when you stay at Delta Hotels Vancouver Downtown Suites. Conveniently located in historic Gastown, our contemporary hotel provides easy access to popular attractions such as Rogers Arena and the Port of Vancouver. Before attending a conference at the nearby Vancouver Convention Centre, complete your work tasks using your chic suite's complimentary Wi-Fi and well-lit work desk. Those opting for an afternoon of unwinding can do so by curling up on our plush bedding while browsing the premium cable options on our flat-panel TVs. If you get hungry, stop by one of our two on-site restaurants for delectable international cuisine or a hot cup of Organic Coffee. Burn off the extra calories afterwards at our fitness centre, open 24 hours so you can work up a sweat whenever you want. With a superb location near buzzworthy neighborhoods such as Yaletown, Delta Hotels Vancouver Downtown Suites is the perfect home base for romantic getaways and extended business trips alike.
Based on 1,581 reviews
Value for money
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