Maria Del Mar Tulum

Amazing location and lovely staff. Rooms was perfect and very clean. Good vibe and great place to relax.

Ocean was dirty (not hotels fault) and not ok to swim in. Restaurant next to hotel was average, very expensive and not very cooperative with requests.

Every single member of the staff was friendly, kind and helpful, especially Ivan! I contacted Socorro via WhatsApp to set up a surprise for my travel partner's birthday and he came through magnificently. The room was elaborately decorated with balloons, a "cake" made of towels and flowers and a giant, gorgeous display of fragrant flowers. The stairs next to the pool led up to a deck with hammocks, swings, and a great view. The cabanas on the beach, attentive service at the cabanas and the restaurant, and yummy food and cocktails all added to our perfect experience.

The lighting in the room is very dim, which we were told was done so the sea turtles didn't confuse the light for moonlight, but it did make it very difficult to unpack and get ready. The hotel is a bit further away from most of the restaurants and bars we wanted to go to, but the concierge would always help us get a taxi for a fair rate.

Beautiful boutique hotel, friendly staffs, and the room was very clean. They didn’t have much vegan options for breakfast as their breads contain dairy, but they made a delicious hot pancakes with no dairy. It was so good! They said they’re working on having dairy free bread in the future. I would stay here again in the future

We stayed here for two nights and didn’t want to leave. The food at Mina restaurant was delicious and they were very accommodating when requesting menu changes. The hotels service itself was above par. Socorro and Ivan were amazing. We rented a car with the help of Socorro and the hotel staff help complete an inspection prior to accepting the rental (to help avoid those “hidden costs”). This was extremely comforting. Once we refueled the car we had noticed that we had been over charged for the file the following day. Ivan drove to the gas station with us to help clear up the issue and have our money returned. These things, plus 100 other small gestures really elevated this place to the next level. If your a first timer in Mexico and looking for some locals that will make you feel at ease and enjoy your holiday, look no further!

Nothing!

I booked the penthouse master suite. Very private, quiet. Ivan and Socorro were delightful. Spa facilities and massage available. The pool and beach areas never felt crowded even though the hotel was 100% booked. Mina restaurant had delicious meals, Antonio makes a great mojito! All around a great place to stay.