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10.0
It was all greatReviewed 17 Oct 2022
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10.0
The car was very noisy. However service super!Reviewed 11 Oct 2022
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10.0
Excellent service and price.Reviewed 10 Oct 2022
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10.0
Noticed a cat pee (or weed) smell in it, but not bad enough to warrant getting a different vehicle. The gal helping us get the vehicle was very nice and helpful. Price could have been much more reasonable, in our opinion. But it served our purposes for the two days we had it. Thank you.Reviewed 3 Jul 2022
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2.0
Rep tried to pressure me into upgrading. I said no then he fessed up that they didn’t have anything in the category I reserved except a Dodge Charger which I do not consider to be a full size car. He refused to give me a complimentary upgrade which was the only way I had to get a car that would suit my needs. I will never rent from them again, in any city.Reviewed 20 May 2022
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8.0
Easy pick up and drop off. Vehicle was clean and comfortable.Reviewed 19 Apr 2022
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2.0
They denied the reservation at the counter because we did not have airline tickets. When I rented the email confirmation specifically said the airline tickets was not required to rent from this location. They did not try to resolve other than tell me but I had to find another rental car penny. Luckily Enterprise right next to them was able to accommodate. This is the first and last time I use thriftyReviewed 18 Apr 2022
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10.0
I rented a mid-size (Corolla) and was disappointed when I got to the front desk that that equated to a Kia (compact in my opinion). Long story short, for $10/day, they upgraded me to a suv (more room and surprisingly 7 seats!). This worked out very well as I was able to shuttle the volleyball team/parents in and around Spokane. In the end, it worked out great and I'm satisfied. What could have been better? Clearer signs for CAR RENTAL returns coming into the airport. Was "lost" and finally decided to go close to where I rented the car (and not the long term parking area) and that's where I again picked up/saw the Returns line. Very confusing if not from the area!!!Reviewed 5 Apr 2022
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8.0
Good reception, knowledgeable, and offer local weather for the duration of my stay.Reviewed 6 Dec 2021
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2.0
If you live locally, DO NOT rent from Thrifty. They do not advertise this on their webpage, and I didn't find out about this policy until after I had reserved (and paid for) the car, at which point they said there wasn't anything they could do to help me. It was too late to rent another car (I was leaving for a conference at 5am the next morning), and I had to cancel my attendance at the conference and the hotel, and ended up spending an hour on the phone trying to get refunds. I would recommend avoiding renting from Thrifty until they either update their rental policy or include this information on the booking site before someone rents from them.Reviewed 22 Nov 2021
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10.0
all goodReviewed 14 Nov 2021
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5.9
My suv was very nice. It took care of our needs for traveling. The drop off was excellent. The pickup was not the best. The staff was not friendly and he tried to make us feel like we needed extra insurance. It was a bit of a hassle having to go out and check the vehicle and then wait for the same person to give information to about the vehicle. It would be so much better if someone could be outside looking the car over with you and then going over how to use the vehicle. We could not figure out how to use the cruise control. It was not clear in the manual either; therefore was not able to use it. Did not want to mess anything up. Thank you.Reviewed 29 Sep 2021
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