Guest reviews
Overall rating
6.0
Good
Based on 7 reviews
Cleanliness
6.2
Comfort
6.2
Pick-up/Drop-off
5.7
Value for money
5.7
Pros
"Helpful and very friendly staff!"
(in 1446 reviews)
"Helpful staff, quick and easy"
(in 207 reviews)
"Clean car and good value."
(in 241 reviews)
Cons
"Their customer service is horrible."
(in 194 reviews)
"Car smelled like smoke."
(in 302 reviews)
"They didn’t have any cars available."
(in 174 reviews)
Recent reviews
Traveller rating
2
1
0
1
2
Find reviews that mention:
customer service
car was clean
pick up the car
credit card
friendly staff
great car
easy drop
car available
quick and easy
compact car
car smelled
great price
great experience
great value
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2.4
Pros: They Didn't respect the reservation and Didn't a car for me
review from
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6.4
Pros: Easy and quick drop-off.
Cons: We reserved in advanced but waited over an hour after we got our bags until we got our car. Gas tank was half full and there were minor damages all over the car. There was little time to check in at the airport as our flight left an hour after the drop-off opened in the morning
review from
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2.0
Cons: They didn’t have a car for us
review from
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10.0
Great prices
Pros: Smooth transaction, fast, clean car ready to go
Cons: everything work out great, the actual car price is cheap, the catch is the insurance but still a good one
review from
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2.0
No cars??? You can't be serious.
Pros: Gave up after 3 days calling and requesting resolution and was able to get one with Avis instead.
review from
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9.2
Pros: Our flight was delayed and Emma checked with the airline, worked out which alternative flight we might be on and then stayed up until almost midnight to wait for us. What service!! especially as we were wondering how we would get into town so late at night. We never expected she would be there. The prices a were expensive, especially the insurance but I think this is the case throughout Mexico. However the car was good and clean and we didnt get the usual run around when we brought it back.
review from