Veriu Central

The rooms were clean and modern with extra facilities such as USB charging plugs and a smart TV. There was also a mini fridge and a large shower head which was powerful. The location was perfect, very central and Sydney opera house/bridge for example is a 25-30minute walk away (although there is ample transport available nearby too if required). The lobby is very sleek and modern and there is a bar and barista throughout the day (although an earlier start for coffee was needed due to pick up times for trips)

The first room we had was an ok size but looked out onto a wall which for a 5 night birthday stay was a bit depressing and I was disappointed that the hotel put us in this room knowing about my special occasion. We changed rooms for a room with a better view but found this room extremely small for two international travellers staying for 5 nights with large luggage. We decided to upgrade and the room was a much better size and overlooked the outside road so was all in all an improvement. I feel the deco rooms are much more suited to very short stays/business/single travellers. We would have went stir crazy in there! Additionally I would like to see a 4 star hotel use better toilet roll than a basic version. Finally, I was slightly disappointed with the service at the hotel. Whenever I have celebrated a birthday with an overnight stay it has always been acknowledged by the accommodation, be that with towel decorations/rose petals/cake etc but I didn’t have any acknowledgement at all: not even a small birthday card which I found to make the hotel very impersonal and rather disappointing. It’s the customer service that makes a place most memorable and little touches like those really count.