Westend Backpackers

only it's location

the room is so messy. bed sheets and blankets are not washed. They also won't lend us bath towels since no more of it are on stock SMH. only 1 elevator is working to serve a lot of guests. they even tried to "scam" us of 20 AUD, we just insisted to check their security camera to return our room key deposit - this could've been avoided if the staff issued a some sort of deposit receipt, not just on verbal. I also find some of the staff rude.. like I know that it is a cheap stay but they could've been more apologetic of all the inconveniences they've caused us. everything is so AWFUL.. this is place is totally unlivable!!

Central location - everything in walking distance.

If you're on a budget and in party-mode then this is the place for you. What set me off is the cleanliness & smells of our room - very unpleasant. We had an ensuite bathroom and well... you get what you pay for.

Meeting new people, it was a great way to do this because I was alone. I have made so many friends who I still miss now. I was also able to change my room at around 8pm at short notice because I was not happy with some of the people in the room. That was brilliant. Manager was very nice.

Most of the staff were rude, apart from Sam - she was really nice and kind and down to earth. Most people said she was the best and this is the truth. Every single other staff member treat people differently, some do not even smile at all, no joke. Some staff do not know anything, I ask them something and they will say 'ermm I dont know' without trying to find the answer. Some of the people who stayed at hostel were also not very nice, but most were nice. I was also in a room with a group of 5 girls for 2/3 nights which was horrible, because I was in a 6 dorm room, so basically I was by myself and they done what they want because they were all in a group together and didnt care that they kept me awake all night.

The location was brilliant. The staff were very helpful and approachable. The cost for a fa mily room was very reasonable.

The beds were rock hard!

nothing

insalubrious rooms