Guest reviews
Overall rating
7.5
Good
Based on 1,173 reviews
Cleanliness
8.3
Comfort
8.1
Pick-up/Drop-off
7.4
Value for money
7.4
Pros
"Staff very friendly and helpful."
(in 628 reviews)
"Nice car - new ."
(in 1668 reviews)
"Rental experience was mostly good."
(in 269 reviews)
Cons
"The customer service was terrible."
(in 171 reviews)
"car return experience was unprofessional."
(in 843 reviews)
"Didn't get the car I reserved"
(in 844 reviews)
Recent reviews
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Find reviews that mention:
customer service
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car was clean
great car
car was great
pick up and drop
friendly staff
great service
great experience
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charged extra
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6.8
Pros: the staff was ok.
Cons: the drop off in Venice is nearly impossible to find. there are no signs or indications to find the stand that is inside a parking lot. we lost one and a half hours to find it and had to ask 8 different people.
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7.2
Cons: Pick staff were very pushy, unaware if the possibilities for cars in Croatia, claimed we couldn’t have a BMW in Croatia. Very insistent about our needs for insurance.
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8.4
Pros: Pickup staff at MUC was great, she upgraded me from a 3- series to a 5- series wagon when the 3 wasn't available, even though comparable cars were.
Cons: Drop off at Hamburg Reeperbahn wasn't as good as it could be - no staff present in the garage and inadequate signs to help find the office upstairs. The Sixt sign is over a door for late night service, leading you past the actual door, which is unmarked.
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9.6
Pros: It was super easy to rent the car
Cons: Keep up the good work you are doing
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2.0
Cons: Charged me more. Verbally paid an extra 230 euros for a 8PM dropoff, but they charged me an extra day. They couldn't help at the counter. They gave me an email address for customer service. It's now going to be a hassle to recover the extra 120 euros I paid.
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2.0
Pros: Nothing
Cons: Matched price between you and Sixt
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9.2
Pros: Staff was excellent
Cons: The drop off times could have been stated further ahead of time rather than an email a couple of days prior to return
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8.8
Pros: Freundliche Angestellte und Einfachheit des Abholens.
Cons: Die Parkplatz Situation
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10.0
Pros: Super friendly staff! Got a free upgrade
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10.0
Pros: Everything.
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2.0
Upsale tactics
Pros: Tried to rent car and final price was TWICE as much as I had booked online. I ended up canceling and booking with another company
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8.8
Reserved a manual but it was not available.
Pros: On vacation I enjoy the art of driving. I reserved a manual transmission but this company has none. They should provide what was reserved. These rental companies constantly bait and switch. But considering how bad car rental companies have become, this company was ok.
Cons: Bait and switch. The car I reserved was not available. Typical! I suspect we will see rental car companies go the way of the taxi soon. If you want a particular car, don't rent from this company.
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9.6
Pros: It was super easy to rent the car
Cons: Keep up the good work you are doing
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9.2
Pros: Staff was excellent
Cons: The drop off times could have been stated further ahead of time rather than an email a couple of days prior to return
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8.8
Pros: Freundliche Angestellte und Einfachheit des Abholens.
Cons: Die Parkplatz Situation
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10.0
Pros: Super friendly staff! Got a free upgrade
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10.0
Pros: Everything.
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8.8
Reserved a manual but it was not available.
Pros: On vacation I enjoy the art of driving. I reserved a manual transmission but this company has none. They should provide what was reserved. These rental companies constantly bait and switch. But considering how bad car rental companies have become, this company was ok.
Cons: Bait and switch. The car I reserved was not available. Typical! I suspect we will see rental car companies go the way of the taxi soon. If you want a particular car, don't rent from this company.
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6.8
Pros: the staff was ok.
Cons: the drop off in Venice is nearly impossible to find. there are no signs or indications to find the stand that is inside a parking lot. we lost one and a half hours to find it and had to ask 8 different people.
review from
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7.2
Cons: Pick staff were very pushy, unaware if the possibilities for cars in Croatia, claimed we couldn’t have a BMW in Croatia. Very insistent about our needs for insurance.
review from
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8.4
Pros: Pickup staff at MUC was great, she upgraded me from a 3- series to a 5- series wagon when the 3 wasn't available, even though comparable cars were.
Cons: Drop off at Hamburg Reeperbahn wasn't as good as it could be - no staff present in the garage and inadequate signs to help find the office upstairs. The Sixt sign is over a door for late night service, leading you past the actual door, which is unmarked.
review from
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2.0
Cons: Charged me more. Verbally paid an extra 230 euros for a 8PM dropoff, but they charged me an extra day. They couldn't help at the counter. They gave me an email address for customer service. It's now going to be a hassle to recover the extra 120 euros I paid.
review from
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2.0
Pros: Nothing
Cons: Matched price between you and Sixt
review from
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2.0
Upsale tactics
Pros: Tried to rent car and final price was TWICE as much as I had booked online. I ended up canceling and booking with another company
review from
Where can I find Sixt hire cars in Munich?
Arabellapark, Arabellastr. 6, Sixt car rentals
Address
Arabellapark, Arabellastr. 6Phone
+49 89 6606 0060Top tips for hiring a car from Sixt in Munich
- 25% of our users found a car hire from Sixt in Munich for $118 or less
- Compact car hires from Sixt in Munich are around 67% cheaper than other car types, on average
FAQs about hiring a car from Sixt in Munich
How much does it cost to hire a car from Sixt in Munich?
On average a car hire from Sixt in Munich costs $127 per day.
What is the most popular car hire from Sixt in Munich?
Standard (Opel Insignia or similar) is the most frequently booked car hire type from Sixt in Munich.
How many car hire locations does Sixt have in Munich?
Sixt has 25 car hire locations in Munich. Take a look at our Sixt hire location map to find the best car hires near you.
Does Sixt have a car hire location at the airport: Franz Josef Strauss Airport (MUC)?
Yes
Does Sixt offer shuttle or airport pick-up services from Franz Josef Strauss Airport (MUC)?
Yes