Guest reviews
Overall rating
8.6
Excellent
Based on 27 reviews
Cleanliness
9.0
Comfort
8.5
Pick-up/Drop-off
8.6
Value for money
8.2
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Pros
"Staff was very friendly."
(in 153 reviews)
"good location, nice car, no queue."
(in 337 reviews)
"Car was clean ."
(in 29 reviews)
Cons
"Car not available at pick-up."
(in 16 reviews)
"Hidden fine print mandatory insurance."
(in 156 reviews)
"Extremely poor customer service bordering on rude."
(in 14 reviews)
Recent reviews
Traveller rating
7
3
0
0
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Find reviews that mention:
credit card
customer service
car was clean
pick up the car
insurance cost
pick up and drop
car available
additional insurance
great car
friendly staff
great service
great experience
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8.8
Cons: Pickup wait time
review from
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10.0
Pros: New car and like as reseve
Cons: No things
review from
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10.0
Pros: Easy airport drop off. Quick
review from
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7.6
Overall reasonable experience
Pros: Vehicle was decent although it wasn’t the bmw 3 series estate kayak advertised
Cons: Long queue at pickup
review from
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10.0
Pros: nice car, had navigation
Cons: insyructions to locate car at pickup were poor, walked around 3 levels of parking lot trying to find it
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6.8
Service
Cons: The queue time was horrible, the car was injured
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10.0
Pros: There was a car upgrade which we welcomed very much
Cons: We needed a child seat which they declined to give us unless reserved. But at last they had plenty in the garage
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10.0
Payment
Pros: We are still waiting for the charge to our Visa credit card.
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10.0
Great service
Pros: Very fast, efficient and professional
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7.6
Kayak insurance is not valid for Europcar
Cons: At first, the price was higher then the one stated by Kayak. Secondly, the insurance bought on Kayak is not valid for the rental. The rental guy said, that in case of any damage - I would pay the whole amount.
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Where can I find Europcar hire cars in Munich?
Top tips for renting a car from Europcar in Munich
- 25% of our users found a car hire from Europcar in Munich for $32 or less
- Economy car hires from Europcar in Munich are around 44% cheaper than other car types, on average