Guest reviews
Overall rating
7.5
Good
Based on 1,129 reviews
Cleanliness
8.7
Comfort
8.6
Pick-up/Drop-off
8.0
Value for money
7.7
Pros
"Staff very friendly and helpful."
(in 628 reviews)
"Nice car - new ."
(in 1668 reviews)
"Rental experience was mostly good."
(in 269 reviews)
Cons
"The customer service was terrible."
(in 171 reviews)
"car return experience was unprofessional."
(in 843 reviews)
"Didn't get the car I reserved"
(in 844 reviews)
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6.8
Pros: Staff was friendly but a little overbearing trying to add options and bigger car. Drop off was very easy
Cons: I think the hidden costs could/should have been explained better. I booked my car for about $400 for the week, which I thought was a great deal. Then I had to pay for extra drivers, vat tax, premium location fee, and 3 times the price of gas to fuel it. I will never use Sixt again and I plan on coming back to Germany within the year. The price practically doubled from my reservation!
review from
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3.2
Pros: The car was okay, although not the car reserved...
Cons: The car wasn’t super clean when we picked it up, but when we dropped off they said it was dirty. The drop off person in Munich also told us there was a lot of damage (there wasn’t- we have photos) but it was okay because we “are American, so rich.” I would not rent from here again.
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6.8
Cons: I reserved a manual transmission car but was given an automatic. There were no other manual vehicles available at the time of pick-up. It could have been a better experience had the reserved car matched what was actually available.
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9.2
Cons: The cost of insurance was extreme
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4.4
Pros: People working for Sixt were very helpful.
Cons: Did not have specified car type.
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10.0
Simple, Clean and Easy
Pros: It was a smooth process to pickup and return the vehicle.
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4.8
Rude front desk in Frankfurt
Pros: was in a car accident that was not our fault. The adjuster was very helpful.
Cons: The front desk attendant in told me that they did not have an A5 convertible that I requested. She then told me that the bmw 220 was the same size. When I went to retrieve the car it was smaller. When I went back to the front desk she said that I had no proof that I had ordered an A5. These two statements can't both be true. I am disappointed in the way I was treated and at the least I was never even offered an apology. I have rented from sixt in California and the experience was wonderful. this was not. I paid a premium for this rental and did not get that in return.
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10.0
So fun!
Pros: I rented a convertible and was given the Mazda M-5. It is so fun! Very fast. Handles great. Never had considered I'd like a mazda!
Cons: Nothing. Very professional staff and quick as well!
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4.0
Good car extra fees
Pros: Reliable car.
Cons: I paid for a reservation in full in advance for five days but ended up needing the car for only four days. They charged me extra to return the car early!!! Makes no sense...
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4.4
Trying to push damage on customers
Pros: Car is ok
Cons: Car handover done without agent present in a dimly lit garage, impossible to spot all damage that is present on the car at the moment of the rental, then they will push any undiscovered damage on customers.
review from
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6.0
Car will be gone after flight delay of one hour or more
Cons: Twice Sixt gave away our prepaid rental car because we arrived more than an hour late at the counter, due to a flight delay. Even though you prepay the car in full, added your fight number on the reservation, and did not cancel the reservation, the car was handed to others and we had to return after 20-30 minutes before another car was ready.
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8.4
Cons: Never communicated in emails ahead of time or when picking up the car that the drop off location was different. This information was only located in buried in the rental contract. In the end no big deal, cause they accepted the car where I picked it up, after giving me a bit of grief, but they should still articulate this more clearly.
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Where can I find Sixt hire cars in Frankfurt am Main?
Lyoner Str. 5, Sixt car rentals
Address
Lyoner Str. 5Hours
| Monday | 07:30 - 12:30 13:30 - 17:30 |
| Tuesday | 07:30 - 12:30 13:30 - 17:30 |
| Wednesday | 07:30 - 12:30 13:30 - 17:30 |
| Thursday | 07:30 - 12:30 13:30 - 17:30 |
| Friday | 07:30 - 12:30 13:30 - 17:30 |
| Saturday | |
| Sunday |
Phone
+49 89 6606 0060Top tips for renting a car from Sixt in Frankfurt am Main
- Mini car hires from Sixt in Frankfurt am Main are around 57% cheaper than other car types, on average
FAQs about renting a car from Sixt in Frankfurt am Main
What is the most popular car hire from Sixt in Frankfurt am Main?
Compact (Ford Focus or similar) is the most frequently booked car hire type from Sixt in Frankfurt am Main.
How many car hire locations does Sixt have in Frankfurt am Main?
Sixt has 10 car hire locations in Frankfurt am Main. Take a look at our Sixt hire location map to find the best car hires near you.
Does Sixt have a car hire location at the airport: Frankfurt airport (FRA)?
Yes
Does Sixt offer shuttle or airport pick-up services from Frankfurt airport (FRA)?
Yes
