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Hotels near Sacramento Airport

Hotels near Sacramento Airport

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Sacramento Intl (SMF) - Sacramento, CA, United States
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Best hotels near Sacramento Airport

Cleanliness
9.1
Comfort
9.1
Facilities
8.2
Location
9.3
Overall
8.5
Overall 8.7 Excellent
Based on 212 reviews
Cleanliness
9.1
Comfort
9.1
Facilities
8.2
Location
9.3
Overall
8.5
Cleanliness
9.3
Comfort
9.3
Facilities
8.6
Location
8.0
Overall
9.3
Cleanliness
9.1
Comfort
9.1
Location
9.3
Services
8.9
Staff
9.2
Cleanliness
6.6
Comfort
8.0
Facilities
7.3
Location
8.6
Overall
8.0
Cleanliness
9.1
Comfort
9.2
Location
9.2
Overall
6.0
Services
8.9
Cleanliness
9.3
Comfort
9.1
Facilities
10.0
Location
9.7
Overall
10.0
Cleanliness
9.2
Comfort
9.0
Location
9.0
Services
8.3
Staff
8.4
Cleanliness
9.1
Comfort
8.8
Location
9.1
Services
8.3
Staff
8.3

Excellent 10.0
Pros: The room accommodations were perfect. Very modern bathroom construction and fixtures, all well-lit and immaculate. The bed was extremely comfortable and the bed linens were luxurious cotton. AND the window could be opened 6¿, letting in fresh air.
Cons: Unfortunately, probably due to the pandemic, there was not one single restaurant open within walking distance. Nothing but fast food places!
Excellent 9.0
Pros: Cleanliness.
Cons: The elevator needs to be vacuum and cleaned.
Poor 1.0
Pros: Nothing was not a cool stay..
Cons: Roaches everywhere outside (will mention not in the room) but blood on the pull out mattress and when I reported it they just gave me an extra sheet.....
Excellent 10.0
Pros: Really great place for the price!
Excellent 10.0
Pros: Quick and easy check inn
Cons: No
Good 7.0
Pros: Was suprised to get bag breakfast.
Cons: I had handicapped room but the toilet was way too low. Even with grab bars I almost couldn't get off toilet.
Excellent 10.0
Pros: The room size and cleanliness was excellent.
Cons: The site stated a hot breakfast buffet, but that didn't happen. They only had a "to go" cold breakfast. They could offered a better option, i.e. certificate to MacDonalds, Burger King, etc.
Excellent 10.0
Pros: Staff was amazing.
Cons: The bathroom light coming on automatically even if you're not walking in. Should be a way for the guest to turn off the motion sensor
Good 6.0
Pros: The size of room was great. Accessibility was remarkable. Bed slept well.
Cons: We booked a room on this and you guys have us a handicap room. We never asked and it was I convinced to have to love after such a long traffic filled ride to get there.
Okay 5.6
Excellent 10.0
Pros: Very clean and quiet. I love to stay here.
Excellent 10.0
Pros: Excellent service from the staff. Everyone following Covid19 precautions. Thanks far a great stay!
Excellent 10.0
Pros: The hotel is in great condition, room looks like new and very clean. The location is very close to the airport as well. The staff was friendly and accommodating. Great place to stay.
Cons: I needed a shuttle from the hotel to the airport, which the hotel offers, but it filled up very quickly. They only had shuttles every 30 minutes, it would be nice if they had them every 15 minutes.
Excellent 10.0
Pros: No comments...
Excellent 8.0
Pros: I love the location and the shuttle from the airport. The room had everything that I needed. The exercise room great. conditioning regulated.
Cons: The thing I did not like was the air conditioner it was a switch on the wall and a unit under the window that was loud and blowing. I turned it off and saw a little note saying do not use this one use the one on the wall.
Excellent 9.0
Pros: Good location, it was clean, friendly staff. Only used two of the three rooms we reserved due to an illness. Should have not booked without the cancellation option.
Cons: N/A
Good 6.0
Pros: Easy access to freeway and airport. Staff that checked me in was very cordial and professional.
Cons: Staff other than check in was not friendly. My room was not cleaned thoroughly the 2nd night. The front desk was quick to bring clean bedding. Breakfast did not have good choices.
Okay 5.0
Pros: Location
Cons: NO HOT WATER!!!!!! Staff shrugged
Excellent 9.7
Pros: The staff was very friendly and accommodating. Especially the front desk concierge Alan. He went above and beyond to help fulfill our requests and made the stay worry free.
Cons: The construction debris could have been taken care of a little better.
Okay 5.1
Cons: The hotel was undergoing renovations so the pool and fitness center were closed. The construction workers had tracked sheetrock dust everywhere. For the amount of money we paid to stay there, we feel we got cheated.
Good 6.0
Pros: Food
Cons: Tub did not seal and host could not fix it. My wife wanted to bathe. Major light in bathroom came on every time you entered the bathroom, even with a nite light. Room was on the small side. No space on one side of the bed. Heat blower was noisy.
Excellent 8.5
Pros: Very good restaurant and conveniences close to hotel. Proximite to interestate access.
Cons: Breakfast quality was not as good as other Hamptons I had stayed at. Items were consistent but warmth, amount, stocked items etc... not equal
Excellent 10.0
Pros: The front desk clerk didn't have a crib on hand, so he called around to the other hotels in the area until he found one, went to pick it up, then brought it up to our room. We'd be travelling for hours with our 8 month old - this kindness was very much appreciated.
Holiday Inn Express Hotel Sacramento Airport Natomas - Sacramento
Rated no. 1
8.7
Excellent 8.7
Based on 212 reviews
Details
Reviews

Cleanliness
9.0
Comfort
8.9
Facilities
9.5
Location
8.8
Overall
9.5
Overall 8.7 Excellent
Based on 199 reviews
Cleanliness
9.0
Comfort
8.9
Facilities
9.5
Location
8.8
Overall
9.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
8.5
Location
8.8
Services
8.6
Staff
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.6
Comfort
9.6
Facilities
9.2
Location
8.8
Overall
9.0
Cleanliness
9.0
Comfort
9.0
Location
8.9
Services
8.9
Staff
8.9
Cleanliness
8.8
Comfort
8.7
Location
8.7
Services
8.8
Staff
9.2
Cleanliness
9.1
Comfort
9.1
Facilities
9.6
Location
8.8
Overall
9.6
Cleanliness
8.8
Comfort
9.0
Location
8.8
Services
8.5
Staff
8.8

Excellent 10.0
Pros: there was a KitchenAid available
Cons: Not pet friendly
Excellent 9.0
Pros: The location, quietness, cleanliness and staff.
Cons: No fan in the shower for the hot steam to go out
Excellent 9.0
Pros: great location, comfortable bed the double room suite was very nice to stay in, my favorite part was the breakfast it was definitely the best breakfast I've ever had at a hotel soo good!!
Okay 4.0
Cons: When we got there we unpacked and got ready for bed. The family in # 328 was very loud all night Stompinp walking real hard and we call the front desk and told them about it ask them to ask them too quite down because I could not get any sleep all night &
Excellent 9.7
Pros: Great staff
Cons: The beds are a little too firm for my taste
Excellent 10.0
Pros: Having two bathrooms for the four of us.
Cons: No.
Excellent 10.0
Pros: The room was awesome. I love the studio apartment feel with the kitchen and fridge.
Cons: The ice machine was a million miles away. It wasnt centrally locates.
Excellent 8.0
Pros: The location
Cons: Tv was a bit awkward. And pool closed early.
Excellent 10.0
Pros: Hotel was very clean and staff was accommodating. Breakfast was really great and the ammenities just right. We really did enjoy our stay here and will certainly return!
Cons: Everything was absolutely perfect!
Excellent 10.0
Pros: Good location, airport shuttle, beautiful room
Cons: Shuttle driver left without us even though we were there at appointed time ; morning staff said they tried to call but I had no missed calls on my cell phone ( which I had given them ) - he waited for us at Hampton inn - but thought it was odd he left
Excellent 10.0
Pros: We enjoyed our stay at this hotel. The room was nice and clean. The daily free breakfast was excellent and the location was freeway accessible, close to local shopping, restaurants,downtown Sacramento, and the airport.
Cons: The sleeper couch mattress definitely needs improvement and is not a very comfortable sleeper.
Excellent 10.0
Pros: The hotel seemed to be well maintained and clean. The staff was very helpful and friendly.
Cons: The breakfast was a little disappointing. The "hot" food was cold, the chafing dishes weren't heated. Also the fruit was served in ridiculously small bowls which were empty after 4-5 people had served themselves. Other than that, no complaints!
Excellent 8.0
Cons: That there was 2 bookings for the sane nite in Sacramento and in Medford OREGON and the and I'm need if the hotels where prepaid that means I need to to be money might need to come back to me and the last nite I had dates were wrong so I had to pay the hotel price everything messed up!!!
Excellent 10.0
Pros: Everyone was very helpfull
Cons: no
Excellent 8.5
Pros: Decent breakfast offerings. We like the suite concept with kitchen and amenities. Clean, comfortable.
Cons: The workout facility was small but included three exercise machines, two treadmills and an elliptical that squeaked, wouldn't want to be in suite adjoining the gym. Only one machine had functioning television reception. Mentioned this to front desk, but it was on a weekend, and it wasn't addressed by the time we left Monday.
Excellent 10.0
Pros: Location near Freeways. Greeted us with complimentary manager's light dinner. Breakfast was nutritious and convenient.
Excellent 10.0
Pros: Beautiful suite style rooms with a functional kitchen.
Cons: Breakfast staff was rude.
Excellent 9.0
Pros: Lots of amenities
Cons: Recieved a handicap room which wasn't a big deal until showering. I preferred a regular shower instead of using a hand held nozzle.
Okay 5.0
Pros: The free breakfast
Cons: The hotel as a whole was very clean, but the carpet in our room was full of stains and did not look clean. The celiling fan had a squeek that kept us up. They also did not provide housekeeping services on the weekend without you making a special request
Excellent 10.0
Pros: Cleanliness, quite, no pets, and close to the airport. Staff was very nice and attentive to any needs.
Cons: All the gym equipment was "Out of Order."
Excellent 9.7
Pros: Everything I needed was provided, including dinner! Room was clean, bed was comfortable, and the hotel was convenient to my flight out of SMF the next day. Staff was pleasant- especially the food staff.
Cons: Nothing I did not like.
Excellent 10.0
Pros: Hotel was grate staff grate. Location grate food and shopping close by waking distance to sleep Train arena. Highly recommended
Cons: That I had to leave
Homewood Suites by Hilton Sacramento Airport-Natomas - Sacramento
Rated no. 2
8.7
Excellent 8.7
Based on 199 reviews
Details
Reviews

Cleanliness
8.9
Comfort
9.0
Facilities
8.2
Location
9.0
Overall
8.2
Overall 8.6 Excellent
Based on 296 reviews
Cleanliness
8.9
Comfort
9.0
Facilities
8.2
Location
9.0
Overall
8.2
Cleanliness
8.0
Comfort
6.0
Facilities
10.0
Location
10.0
Overall
8.0
Cleanliness
8.6
Comfort
8.7
Location
9.0
Services
8.5
Staff
8.8
Cleanliness
8.0
Comfort
9.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.0
Comfort
4.0
Facilities
7.0
Location
9.0
Overall
6.0
Cleanliness
9.2
Comfort
9.1
Location
9.1
Services
8.7
Staff
9.0
Cleanliness
9.0
Comfort
8.9
Facilities
9.0
Location
8.7
Overall
10.0
Cleanliness
9.3
Comfort
9.4
Location
9.3
Overall
10.0
Services
9.1
Cleanliness
9.0
Comfort
8.9
Location
8.9
Services
8.6
Staff
8.7

Excellent 10.0
Pros: Great shower, amazing bed, very clean, stuff always ready to help
Good 7.0
Pros: Front desk clerk was helpful, room was clean.
Cons: Ridiculous shower head. I guess if you were bathing a puppy or slomething like that it would be OK. It was mounted very low (and I am just a 5'7" man! The nozzle itself was very small with not much flow. This particular hotel is advertized as an "Airport" hotel. Seemed a bit far from the airport to be advertized as such. I guess the closest cluster of hotels (no matter the distance) are "Airport" hotels. they need more temp parking spaces for checkin. We had to park toward the back of the hotel at check-in as there is limited space up front.
Good 7.0
Pros: Location convenient, close to freeway and restaurants and gas stations. Comfortable beds.
Cons: Furnishings showing wear. Desk and bathroom vanity show nicks and chair showed stains. Breakfast kind of cheap. Other hotels offer hot breakfast (cheese omelet). Not able to use work-out facilities due to Covid restrictions.
Excellent 10.0
Mediocre 2.0
Pros: Location was excellent
Cons: Hotel had roaches and the cleaning service was horrible my room never was serviced for cleaning.
Poor 1.0
Pros: Location
Cons: Handicapped room reserved was not available. Could not use the shower due to no handicap availability even though that was guaranteed when room was reserved.
Excellent 9.0
Pros: Cleanliness of the lobby, clean sheets
Cons: Bathroom smell urine. We had to call the housekeeper to soray air freshener. Room temperature did not reach max cool temp. During night time, there was no cold water on the shower, all hot water. It was close to midnight so we didnt call the front desk.
Good 7.7
Pros: Clean and comfortable
Cons: Returned rental car and given phone number to call called multiple times with machine response. Finally took Lyft back. Agent on check in promised breakfast snack waiting due to 4 am departure. We didn’t purchase any breakfast food due to her promise. No breakfast bag at departure. Don’t promise if you can’t deliver.
Excellent 10.0
Pros: Clean with helpfull staff.
Cons: Tolet did not work well.The rate went way way up on the weekend so I went way over budget.
Poor 1.0
Pros: Location
Cons: Customer service was horrid. Instead of honoring our early registration time, they had their housekeeping staff ready rooms for walk ins without registrations. We were told we could get ready for our wedding in the lobby bathroom. Terrible customer svc
Excellent 10.0
Pros: The staff was accommodating and the location to the airport was excellent.
Excellent 10.0
Pros: They took me to the rental car place in the morning. The driver was interesting and entertaining.
Cons: No
Excellent 10.0
Pros: Staff was very supportive arranging shuttle service to the airport. Room was clean
Cons: no
Excellent 10.0
Pros: Great property. Very good location - near the airport & Sleep Train arena. Extremely friendly & accommodating staff.
Cons: no
Excellent 9.7
Pros: Shuttle was very accommodating to our schedule & they packed breakfast for our early morning departure! Free wi-fi was awesome and rooms were comfortable. Lots of close by eating places to walk to and very quick ride to the airport.
Cons: Had some problems with the toilet being slow to drain so asked for them to send someone with a plunger - which is what they literally did - guy came to the door and handed me the plunger to unclog the toilet myself!!
Good 6.5
Pros: The general appearance as good and had a modem classy feel. Mattress was terrible quality and road noise was loud.
Cons: Road noise and mattress quality were terrible. More than likely won't stay again.
Excellent 8.5
Cons: Facility ran out of parking space
Hampton Inn & Suites Sacramento-Airport-Natomas - Sacramento
Rated no. 3
8.6
Excellent 8.6
Based on 296 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.8
Facilities
9.2
Location
8.4
Overall
9.0
Overall 8.5 Excellent
Based on 353 reviews
Cleanliness
8.8
Comfort
8.8
Facilities
9.2
Location
8.4
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Staff
10.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.9
Comfort
8.9
Location
8.4
Services
8.8
Staff
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.7
Comfort
8.7
Location
8.4
Services
8.3
Staff
8.6
Cleanliness
8.8
Comfort
8.8
Location
8.2
Services
8.5
Staff
8.6
Cleanliness
8.8
Comfort
8.7
Facilities
9.0
Location
8.4
Overall
9.0
Cleanliness
8.5
Comfort
8.4
Location
8.2
Services
8.2
Staff
8.5

Good 6.0
Pros: Swampy bedding. Difficult to find. Great location. Quit..
Cons: Swampy bedding.
Excellent 9.0
Pros: the location worked well for us. Lots of construction going on at the entrance. the breakfast location was moved and the whole breakfast situation was different because of Covid. Starbucks and Carls Jr. was across the parking lot so we were fine!
Excellent 8.0
Pros: My family of 4 stayed for one night. Had a pool view room. Had a short swim with the kiddos. The studio style room was very nice. It did small like smoke- (we noticed many guests smoking on property and outside their doors) it had everything we would or could need. It was comfortable and the warm breakfast to go was spectacular. The variety and quality of the food was amazing. I would definitely stay here again.
Cons: The lingering smell of smoke.
Excellent 8.0
Pros: The property is going through renovations. The breakfast was good. The swimming pool and hot tub was great. The room was spacious and clean.
Excellent 10.0
Pros: Location was perfect. I had surgery at Mercy General and easy freeway access was paramount. The hotel is currently undergoing renovation. Quite a few restaurants are close by. Despite the proximity to the freeway it is a quiet hotel. There even is wildlife - we saw rabbits and turkeys. Already booked a room for our next stay.
Excellent 9.0
Pros: Hotel was in a great location, very close to downtown while also having some kind of privacy being towards the back of the road.
Cons: Parking was always an issue. There's parking spots available in the daytime, but at night it gets packed and depending on where your room is located you have to park on the other side of the complex.
Okay 5.0
Pros: The studio room was large, well appointed, and clean!
Cons: The wall/door insulation is poor, we could hear a group across the hall in another room and that kept us awake, despite calling the front desk. Someone mistakenly came up with extra towels late at night, wrong room, woke us up.
Good 6.0
Pros: We have been staying here several times when visiting our daughter and grandkids and we have nothing but good experiences,but this time we found several bugs in the bathroom which really freaked out my wife.I guess we’ll have to somewhere else next time.
Cons: See Above
Excellent 9.0
Pros: Was good , friendly staff
Cons: Hot tub was cold
Excellent 10.0
Pros: They provided hot breakfast that only a staff member served and only allowing three people at a time in. They rooms are kept very clean and if you need anything they are prompt to bring it to you.
Cons: Lobby was under construction during my stay and if you have a guess come after a certain time the guard gave them a hard time coming in.
Excellent 8.0
Pros: Great for long stay had a little kitchen 👍
Cons: Carpet dusty need to vacuum more
Good 7.0
Pros: The price was right and the room had all the amenities needed. Even a full stove.
Cons: There were some sketchy characters living there and hanging around the area. Also didn’t like how hard it was to find off the main road.
Good 7.0
Pros: The cleanliness and location
Cons: It only booked out of towners.
Mediocre 3.0
Pros: The area was the only thing good about the hotel
Cons: Yes the staff was unprofessional the room had dirty sheets and then I asked for them to be changed and all the did was remake the bed with the same dirty sheets Will never stay at the hotel again or recommend
Excellent 10.0
Pros: Walk to strip mall restaurants, large parking area for vehicles with trailers or Uhaul trucks. Quiet room, good kitchen equipment, fireplace, AC,a one-bedroom apartment. Large closet storage if you were staying awhile. Pool, spa, breakfast included.
Cons: Location was difficult to find, no signs off main entry road since it was tucked in behind a gas station and a strip mall. You could also only access it southbound off I-5 and had to drive south to go to the Northbound I-5 entrance.
Mediocre 3.0
Pros: It was clean.
Excellent 9.0
Pros: Breakfast, courteous staff
Cons: AC was not cold even it was on 67F
Excellent 10.0
Pros: Bed was very comfortable. No loud noise from nearby rooms.
Cons: television too small
Excellent 10.0
Pros: Great space. Awesome breakfast.
Cons: No.
Excellent 9.0
Pros: Clean, quiet, had all the stuff we needed for our too short stay.
Excellent 10.0
Pros: Very nice staff and a great location.
Cons: The only thing was there were no sheets for the pull out bed.
Good 7.0
Pros: The two bedroom two bath was great. The price was really good as well . Location not far from the airport
Cons: No ice machine. Furniture is mis matched and out dated. Shuttle service does not start early enough
Excellent 10.0
Pros: The room was very large and comfortable.
Cons: VERY hard to find. Located in a field behind a strip mall. GPS was as confused as I, thinking we were almost there, it kept me driving around the strip mall looking for a road to the hotel. More signage please. Late night parking by room a problem.
Excellent 8.0
Pros: Two room suite was great for a group.
Cons: First time we stayed here, they ran out of bed linens and we had to sleep in tablecloths on the sofa bed. Luckily they comped the room the next morning when we complained.
Okay 4.0
Pros: It was close to the airport, had a kitchen and multiple rooms
Cons: Very busy and loud location. Keys didn't woeking and had to keep going back to front desk. TV barely worked and completely didn't work in the bedroom. It smelled musty or link someone had been smoking in it prior to us checking in.
Good 7.0
Pros: Variety in the breakfast. Laundry onsite.
Cons: Our room keys had to be reactivated every day which was annoying. Claimed to be green but housekeeping kept replacing towels when they were hung to indicate we would reuse them.
Excellent 9.3
Pros: Extremely friendly staff have my kids a history lesson while we were checking in. Very spacious room with great amenities. Beds were very comfortable.
Residence Inn by Marriott Sacramento Airport Natomas - Sacramento
Rated no. 4
8.5
Excellent 8.5
Based on 353 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.7
Facilities
7.8
Location
8.5
Overall
8.0
Overall 8.3 Excellent
Based on 870 reviews
Cleanliness
8.7
Comfort
8.7
Facilities
7.8
Location
8.5
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.7
Comfort
8.6
Location
8.5
Services
8.6
Staff
8.6
Cleanliness
8.0
Comfort
4.0
Facilities
6.0
Location
6.0
Overall
4.0
Cleanliness
7.3
Comfort
7.3
Facilities
7.3
Location
7.3
Overall
7.3
Cleanliness
8.7
Comfort
8.7
Location
8.5
Overall
8.0
Services
8.5
Cleanliness
8.5
Comfort
8.4
Facilities
7.0
Location
8.2
Overall
7.0
Cleanliness
8.9
Comfort
8.9
Facilities
8.5
Location
8.4
Overall
9.0
Cleanliness
8.7
Comfort
8.6
Location
8.5
Services
8.4
Staff
8.8

Good 7.0
Pros: The cleaning people were the only friendly ones.
Cons: Coffee pot didn't work, TV didn't work, Never cleaned room, pool was dirty, Parking had red berries all over my car every day.
Good 7.0
Pros: The room was clean, and the staff members were friendly. Check-in was quick and easy.
Cons: I did not like that a shuttle service from the airport was not provided. The main reason we chose this hotel is that your website stated that a free shuttle service was provided from 5 am to 10 pm. We had to take taxis both ways, costly!
Excellent 10.0
Pros: Great location in Sacramento. Very relaxed setting.
Cons: Nothing.
Excellent 9.0
Pros: Newly updated room, room is spacious and clean, comfy bed, friendly staffs.
Cons: Breakfast was not included.
Good 6.0
Pros: The staff was friendly. Clean.
Cons: Booking.com's false advertising. We booked this hotel to park and fly. Advertised free shuttle service to/from the airport and free parking. Turned out that they stopped both these things a year and a half ago. Had to get an Uber XL to the airport and pay $10/day for parking while we are gone. The staff also told us that there are lots of break ins because of homeless people coming up from the river, so hopefully we won't return to a damaged car/missing items.
Good 7.0
Pros: The bed was comfortable
Cons: The wifi didn’t work and the Staff was of no help with it. Then the shower drain was stuck on closed so when we showered the water was all backed up.
Excellent 10.0
Pros: The staff was extremely friendly.
Mediocre 3.0
Pros: It was clean.
Cons: My room was located the furthest it could be from the elevator and next to the freeway, and the bed was extremely firm. I was moved across the hall where it was quieter but the mattress was still just as firm.
Excellent 10.0
Pros: Everything! The staff was very courteous and accommodating. The hotel was very clean and well maintained. Beautiful surrounding setting. Easy access to Interstate 5.
Cons: Nothing!
Excellent 10.0
Pros: The manager and staff ready to help
Cons: Nope.
Poor 1.0
Pros: Food
Cons: Peoples was playing loud music and selling and smoking drugs in a no smoking area at the same floor where I was I ask to the staff gave escuses and DIDNT NOT DID there JOB !!!!!!! They party like no rules from 9pm to 4:55 am DO BOT GO THERE!!!!!!
Excellent 8.0
Excellent 9.0
Pros: Swimming pool was open! Ver pleased!
Cons: No
Excellent 10.0
Pros: The surrounding grounds were beautiful and well kept. The lobby was lovely and designed well. It had a restaurant with great food and was so convenient. They also also had a large, well stocked snack bar. The staff was very friendly and accomodating.
Cons: Nothing!
Good 7.0
Pros: Cleanliness
Cons: The AC didn¿t work and when we called the front desk the man that answered wasn¿t helpful at all.
Mediocre 3.0
Pros: The staff is definitely the best thing about this hotel. From the angel handling the overwhelming volume of customers at check in, to the friendly restaurant staff and server, to the maintenance gentleman, the staff is excellent.
Cons: We stayed in Rm 123. Loved the location and the comfy bed, but that¿s it. We were shocked that several items were missing: Ice Bucket, TV Remote, Phone Cord, Bath Towels, Ironing Board, and worst of all, Hair Dryer. The owners should be ashamed.
Okay 4.0
Pros: We chose this location because it was in walking distance to our meeting. The pool is pretty, and the restaurant food is good.
Cons: The hotel is dingy¿ dirty tile floors, stained carpets, and stained furniture. The hotel has nice amenities and could easily be turned around if someone paid attention to the details. Outside our window, people were crawling into the bushes everyday.
Excellent 9.0
Pros: Stayed here a couple times. The staff is always incredibly kind and helpful. The rooms are nice and welcoming, as well.
Cons: The only thing was that there were a few hairs in my shower. I was just surprised because I wouldn't expect that from a Hilton Garden Inn. But everything else was fine.
Mediocre 3.0
Cons: Malfunctioning door. Window wouldn¿t close all the way. It was cold at night and I woke up with cracked lips. Shower drain was clogged. They didn¿t enforce the mask policy. It put other people in an awkward situation.
Excellent 10.0
Pros: The staff was super friendly. And with covid stuff going on, they still did what they could to have food and snacks available.
Cons: The only "complaint" I would have is that they were roping off all extra parking. I have a large work truck and ended up having to park outside of the parking area because they had roped off any/all extra parking when I went to go get dinner. Was weird.
Excellent 10.0
Poor 1.0
Pros: None. Dirty rooms, dirty hallway, dirty lobby
Cons: Took an additional deposit from my account the next day.
Excellent 9.0
Pros: Location and that we were able to get a connecting room.
Cons: Our refrigerator didn't work. I turned it to maximum cold because it was basically off, but it never got cold.
Excellent 10.0
Pros: The Wi-Fi was strong.
Cons: No.
Okay 5.0
Pros: I stayed here 2 years ago and it was great! Its a good location. Close to everything.
Cons: The customer service was bad this time. Hard to get ahold of anyone.
Excellent 8.0
Pros: Staff
Cons: Needs more outside lighting. Needs more staff. Need security person to enforce mask rules and deal with some 'odd' people hanging around property since it's a pretty hidden location.
Good 6.0
Pros: Nada. It's hard to get to from the freeway, even though right next to it.
Cons: The property is older, hallways narrow, carpeting meh. Not someplace to which I'd return or recommend to others.
Mediocre 3.0
Pros: It was a very nice Location, Beautiful part of Sacramento
Cons: There was trash in the hallway outside of several rooms that was there all afternoon and the next morning. There was half eaten Pizza crust laying on the floor outside our room. There was no breakfast, no pool and no fitness center open. Disappointed!
Good 6.0
Pros: Staff
Cons: Cold room with poor lighting
Mediocre 2.0
Cons: Room wasn't available after booked on kayak. Received an email after booking that the room actually wasn't available at that price. Had to stay somewhere else.
Okay 4.0
Pros: Location
Cons: There were children running and yelling through the hall of the first floor from 8:30p-9:30p and the people above us on the second floor must have been break dancing.
Okay 5.0
Pros: Outdoor pool area!
Cons: Cleanliness of overall hotel. Size of room.
Excellent 10.0
Pros: The bed was very comfortable and everything was very clean. We left a pair of prescription glasses there by mistake and the staff (esp. Jamie) was extremely helpful in finding them for us.
Good 7.0
Pros: Room was very clean and spacious
Cons: The smell of cigarette smoke was very strong coming from outside? Also, couldn't open the window and room was very stuffy.
Good 7.0
Pros: Cleanliness, Staff, room itself.
Cons: room to far away from ice vending. Needs to have more restaurants close, other than the hotel restaurant.
Okay 5.0
Pros: Airport shuttle very pleasant driver
Cons: We were put in an unrequested handicapped equipped room with very thin walls, freeway noise and it sounded like the man next door was coughing right in our room.
Good 7.0
Pros: It was comfortable and had refrigerator and microwave
Cons: I was told shuttle service will pick me up and drop me off at the airport between 10am to 10 pm. I was picked up fine , next day hotel said they could not take me to airport cause there is no driver and next one is few hours away so take a taxi!!!!!!!
Good 6.8
Pros: Beds were comfy, rooms were adequately clean .
Cons: I was under the impression breakfast came with price of room when actually there was a separate $12 charge per day . This was disappointing. I was there for 5 nights and and the price of the room was $200 per night. Not cheap.
Poor 1.0
Pros: Outside was neat
Cons: The curtains were defective day light illuminated the room and disturb my sleep when I checked in the later in the night I didn't know about the defective curtains and they had a king room and said they had to charge more so me and the wife had to sleep
Okay 4.0
Pros: Staff was friendly.
Cons: I was in the ADA room. The shower was not clean as there was mold on the shower head and on the walls.
Poor 1.0
Pros: Nothing
Cons: The pool was closed so we left. I want my money back.
Good 6.0
Pros: The hotel had a laundry room.
Cons: The location was odd. It was hard to believe that the pool was closed IN JULY! They closed it to put in handicapped chairs, which DID NOT affect the pool AT ALL. Not to mention, it was 103 ° PLEASE!
Okay 5.0
Cons: As a HH member I was denied late checkout even after arriving in early morning hours. Not OK. Paid for room and was there to sleep less than 8 hours.
Good 7.0
Pros: We only spent one night here the night before leaving on an early flight. We were given the handicapped room at the end of a hall, next to the stairs. Halls and stairs were very noisy until 10:30 pm due to other guests. Youth sports team perhaps.
Cons: Noisy halls due to other guests. View overlooking the roof A/C.
Okay 5.0
Pros: Breakfast staff were really nice.
Cons: Freeway noise
Okay 5.0
Pros: location and cleaniness
Cons: HOTEL STAFF WAS UNABLE TO BOOK US IN ROOM WITH TWO BEDS, BUT THERE WERE ROOMS AVAILABLE
Excellent 10.0
Pros: The room was very nice.
Cons: Did not like being located on the side of the hotel facing the very busy highway. Did not like that the huge touring group with tons of children were screaming, yelling and running around the pool deck when I arrived at 9:30pm. I think the staff should be on top of noise level when it is excessive, no matter what time of the day it is.
Okay 5.1
Pros: Bed was firm and comfortable
Cons: Ordering online we were not warned that we were booking a smoking room. We were given the room without warning and when we discovered how badly the room smelled, the front desk said it was the only room available. The room reeked of smoke and we work up constantly all night long from the smell. I have asthma and had to use my inhaler several times the next day to calm my coughing. The hotel was too noisy to keep the window open and that barely did anything about the smell. I will never stay there again and I do not trust last minute bookings on price line now. The only purpose of booking the room was to get some sleep before driving the next 2 hours home and we were barely able to do that. We may have each gotten 2 hours sleep over the course of the night.
Hilton Garden Inn Sacramento/South Natomas - Sacramento
Rated no. 5
8.3
Excellent 8.3
Based on 870 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.8
Facilities
7.1
Location
8.5
Overall
7.6
Overall 8.3 Excellent
Based on 324 reviews
Cleanliness
8.9
Comfort
8.8
Facilities
7.1
Location
8.5
Overall
7.6
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
6.0
Facilities
6.0
Location
7.5
Overall
7.6
Cleanliness
8.6
Comfort
8.5
Location
8.4
Services
8.2
Staff
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
10.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
9.1
Comfort
8.9
Location
8.6
Services
8.6
Staff
8.7
Cleanliness
8.8
Comfort
8.8
Location
8.5
Services
8.4
Staff
8.3
Cleanliness
8.7
Comfort
9.1
Facilities
6.0
Location
8.5
Overall
6.0
Cleanliness
8.7
Comfort
8.7
Location
8.1
Services
8.2
Staff
8.3

Excellent 10.0
Pros: They are very friend and clean.
Cons: They have a small sack breakfast
Good 7.0
Pros: there was no breakfast out, but a good diner across the street.
Cons: it was further from the airport than expected.
Excellent 8.0
Pros: N/A
Cons: Convenient
Poor 1.0
Pros: Black bear diner
Cons: Tv was set to low needs to be on the wall
Excellent 9.0
Pros: Clean and nice room
Cons: A little further from airport then I thought
Poor 1.0
Cons: Nightmare experience with both booking.com and this hotel. I reserved 3 rooms for 5 employees. At 1:30 AM I received a phone call from the employee telling me they had our reservation but unwilling to give them the room, because an error with booking.com. The clerk then went out of her way to be as unhelpful as possible. The clerk refused to book new rooms when I offered a credit card over the phone. I hope the clerk and management at this hotel have such an unpleasant travel experience someday. I plan to report both booking.com and this hotel to both BBB and any other consumer protection agency willing to listen. I don't understand how businesses that operate this way stay in business or licensed. I simply wanted to pay $180+ per room for my drivers to be able to rest for a few hours. Anyone reading this review I would recommend avoiding this over priced hotel and booking.com at all costs.
Excellent 10.0
Pros: We were told this hotel was the closest to the raceway and it was not. In fact staff didn¿t even know where the racetrack was. That¿s my only complaint.
Poor 1.0
Cons: The hotel was old, the walls were very thin and you can hear constant conversation and there were bugs in the room.
Good 6.0
Pros: Convenient location, airport shuttle
Cons: Front desk didn¿t answer when called, first floor smelled musty because indoor pool kept humidity high
Excellent 9.0
Pros: Cleanliness
Cons: That it didn¿t have a microwave and no lotion
Excellent 10.0
Pros: Things listed online & in reviews seemed to coincide.
Cons: Initially it was I am guessing close to capacity; the parking was almost full with most locations gone. Later there were a lot more spots to choose from. (No pun intended)
Excellent 10.0
Pros: Nothing
Cons: Very small rooms
Excellent 10.0
Pros: Location
Cons: It was very cold in the room and the thermostat did not work, so I took the bedding off the other bed to warm up
Okay 5.0
Pros: It had airport transportation.
Okay 4.0
Pros: Short distance from SMF.
Cons: Poor customer service from desk clerk upon checkout. Heating unit in room wasn't working. Property looks run-down. No alarm clock in room although the website says there should be.
Excellent 9.0
Pros: Amenities
Cons: No
Excellent 9.0
Pros: Friendliness and helpful staff
Excellent 10.0
Pros: Multiple restaurants in walking distance, clean rooms, and comfortable bed.
Cons: I'm short at 5'2". The bed was so high, it took me several attempts to get in the bed. I had to go to the wall side to utilize the wall to help push me into bed. I couldn't get in without the wall.
Excellent 9.0
Pros: Location and cleanliness
Cons: Temperature and pillows were flat
Good 7.0
Pros: Staff was friendly
Cons: Other guests were loud all night long. I stayed on a Monday night and don’t really understand all the noise. People yelling and laughing and slamming doors.
Excellent 10.0
Pros: It was clean and the bed was comfortable.
Cons: No
Excellent 9.2
Good 7.0
Cons: Saw a roach in the bathroom and toilet ran continuously. Not their fault, but we had noisy kids screaming, laughing and going in and out of the room next door til 12:30-1:00 am.
Mediocre 2.0
Pros: The maid was very sweet. She deserves a better hotel to work for.
Cons: The appearance dirty,driveway broken concrete. Light bulbs missing,ironing board broken,many spiders crawling on the walls... do I need say more. Oh the police arrested people selling drugs in parking lot. Many shady people in and out of hotel.
Mediocre 2.0
Cons: I was not very happy. I paid extra money for breakfast and i got a apple and a granola bar. The hotel had 6 cars in parking lot and i was given a room next to screaming children. I had to ask for another room because it was to loud.not a good birthday
Okay 5.0
Pros: Location
Cons: My Hilton honors was not honored. The lady at the front desk told me my number wasn't recognized in the system even though it's printed on my receipt.
Good 6.0
Pros: Staff was friendly & helpful, breakfast on the go at 4 am was nice.
Cons: Hotel needs updating, toilet didn't work properly, shower head needs to be replaced, sink had cracks in the bottom
Excellent 8.8
Pros: This hotel was easy to find, secure (doors are locked between 10 pm and 8 am), and the front desk staff professional. Common areas and the room were very clean and well appointed. We did not shower so I can't comment on that. Breakfast options were minimal, but we were able to put together a southwestern breakfast sandwich with the offerings. It's location near the freeway entrance made it easy to get back on the road to Tahoe. Would stay here again, but will book directly through Marriott.
Cons: We had a scare upon check-in because our confirmation number did not match so it appeared we did not have a reservation. Also, for some reason my first and last names were switched so searching for the reservation under my last name didn't work. The clerk was able to find the reservation under my first name and confirmed that the confirmation number was not a Marriott confirmation number. Appreciated the clerk's diligence. But in the future will not book hotels through a third-party site.
Good 6.0
Pros: Clean Ordered hot breakfast
Cons: I thought we were getting a suite with a kitchen
Good 7.0
Cons: Not very close to airport at all. 12 miles away
Poor 1.0
Cons: I called for a shuttle at 11 PM. They said they would be there in 15 minutes; 2 more phone calls and the shuttle arrived in an hour. At that time, the driver informed me the shuttle could not accomadate my party and we would wait another hour.
Okay 5.4
Pros: the facility was clean and nice. The staff was friendly but not proactive enought.
Cons: Our air conditioning unit was broken the moment we walked in. They fixed it, but it broke again in the middle of the night (1am) and they had to send another technician to fix it. We told the staff and they barely said sorry.
Mediocre 3.1
Cons: Over priced and not very clean
Excellent 10.0
Pros: Staff were friendly and accommodating at all times. Clean hotel and quiet throughout my stay!
Good 6.0
Pros: Location
Cons: Pool and spa broken no warning this is a big reason we stayed there also cable did not have playoff games
Fairfield Inn & Suites Sacramento Airport Natomas - Sacramento
Rated no. 6
8.3
Excellent 8.3
Based on 324 reviews
Details
Reviews

Cleanliness
8.9
Comfort
9.0
Facilities
9.0
Location
8.9
Overall
8.8
Overall 8.3 Excellent
Based on 278 reviews
Cleanliness
8.9
Comfort
9.0
Facilities
9.0
Location
8.9
Overall
8.8
Cleanliness
9.2
Comfort
9.6
Facilities
9.6
Location
9.6
Overall
9.2
Cleanliness
8.8
Comfort
8.9
Location
8.8
Services
8.5
Staff
8.6
Cleanliness
8.0
Comfort
8.6
Facilities
8.6
Location
8.0
Overall
8.6
Cleanliness
9.0
Comfort
9.0
Facilities
8.0
Location
8.0
Overall
8.5
Cleanliness
9.1
Comfort
9.3
Location
9.0
Services
8.8
Staff
9.1
Cleanliness
8.8
Comfort
8.6
Location
8.9
Services
8.4
Staff
8.4
Cleanliness
8.9
Comfort
9.1
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
9.1
Comfort
9.3
Location
9.0
Services
8.8
Staff
9.0

Excellent 8.0
Cons: The bathroom door did not shut completely.
Excellent 10.0
Cons: Love to come back again
Excellent 10.0
Pros: Customer service very friendly and professional.
Good 7.0
Pros: The customer service was great!
Cons: My fridge was sticky
Excellent 10.0
Pros: It was really quiet, very clean and staff was great.
Cons: I don’t think I saw a swimming pool. But also I didn’t check before booking
Good 7.0
Pros: Remote location away from traffic
Cons: No pool.
Excellent 8.0
Pros: The staff was great.
Cons: I was very pleased , sincerely. I have no complaints.
Excellent 10.0
Pros: Very clean and the staff are nice
Okay 4.0
Pros: It was clean
Cons: The female that checked us in was beyond rude. There was a line, and she was rude to everyone, and did not care. It started off the stay with a very poor impression. The rest of the staff was courteous, but we will not stay here again because of her.
Good 6.0
Pros: The location
Cons: It was not clean. The coffee maker had old dried out coffee in the coffee pot.
Excellent 10.0
Pros: They staff and the environment.
Cons: No
Excellent 9.0
Pros:  
Cons:  
Excellent 10.0
Pros: Everything
Cons: No there isn't
Excellent 8.0
Pros: Very clean..bed was very comfortable
Cons: I wish the wieght room was open, I understood about. Covid but they could have used a schedule time system
Excellent 10.0
Pros: Beautiful, modern, clean, quiet 🤫
Excellent 10.0
Pros: Clean and roomy
Cons: Nope
Excellent 10.0
Pros:  the best staff member.
Cons: None at this time
Excellent 9.0
Pros: The hotel was brand new, looked like it was newly constructed and it was exceptionally clean.
Excellent 8.0
Pros: Location
Poor 1.0
Pros: Nice bed
Cons: Look at the star rating
Excellent 10.0
Pros: spacious room. fast wifi. selection on tv. very clean. must be a relatively new property.
Okay 5.0
Pros: The size of room
Cons: People fighting in the rooms
Poor 1.0
Pros: I booked it because it states it had airport transportation on the website so that I could get to and from the airport but it didn’t and staff was rude
Cons: Same as above
Okay 5.0
Pros: It was clean and staff was friendly and helpful
Cons: Beware! We went 30 miles out of our way because there is another SpringHill Suites advertised as Sacramento Roseville that popped up in our GPS. When we arrived we were told we could not transfer our reservation and would have to pay again.
Mediocre 3.0
Pros: Bed, food, hotel staff and pool
Cons: There was a barking dig that pooped and peed in the hotel we had a broken bathroom door we had people knocking on the door because people were having parties it was noisy
Okay 5.0
Pros: It was comfortable. Good location.
Cons: The complimentary continental to go bag was marginal. The muffin and apple were fine. Tangerine was not ripe. Some type of protein would have been nice such as small bag of nuts or a bagel with cream cheese or peanut butter.
Good 7.0
Cons: The room's footprint was the strangest I have ever stayed in and I have been traveling for business now almost 50 years. Tiny little closed Across from the closet is a cavity that serves "what" purpose? The angled wall separating the bedroom from the b
Good 7.0
Cons: Noise at night, seems like there was a big fan working under my window .
Excellent 8.5
Excellent 8.0
Pros: It was clean, roomy, and quite.
Cons: Breakfast was crowded, but had good variety.
Okay 5.0
Pros: I like where the hotel is located.
Cons: Hotel Employee at the front desk was EXTREMELY unprofessional. She kept telling me my card was declining when that was not the case at all. She was in putting incorrect info.
Excellent 9.4
Pros: Early in the morning we were greeted by wild turkeys from across the field
Cons: Carpets were clean but not up to my standards but I've stayed at many hotels and I'm always bringing my flip flops anyways
Excellent 10.0
Pros: The room layout worked great. It provided a lot of room for the kids to play with their toys and then gave a separate space for sleeping with the kiddos on the sofa sleeper. Rooms were clean, beds were comfy. Convenient just off the freeway; Pizza place and Starbucks very close. Would definitely stay again.
Cons: Not a great TV channel selection for young kids. The channel guide was incorrect. Pool area is slippery tile with puddles of water. Our 3 year old took a pretty good fall.
Excellent 8.0
Pros: Nice comfortable bed, spacious room overall.
Cons: Bathroom area was like something from a cheap hotel room.
Excellent 8.0
Pros: I liked that check out time was noon
Cons: I thought there should have been wifi in the room
Excellent 10.0
Pros: Wanted a hotel that was reasonable in price but with the comforts of home and found this here. The pictures posted are exactly what you get. Very clean! The staff was friendly at the front desk -especially Usha who was very patient with me. My family really enjoyed their hot breakfast and indoor pool :)
Excellent 10.0
Pros: Very comfortable, quiet, clean room with nice workspace/livingroom area set off from the sleeping area. Wish I could have stayed longer!
SpringHill Suites by Marriott Sacramento Natomas - Sacramento
Rated no. 7
8.3
Excellent 8.3
Based on 278 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.8
Facilities
9.2
Location
9.1
Overall
9.0
Overall 8.2 Excellent
Based on 145 reviews
Cleanliness
8.6
Comfort
8.8
Facilities
9.2
Location
9.1
Overall
9.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.6
Comfort
8.3
Location
9.0
Services
8.4
Staff
8.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Staff
10.0
Cleanliness
9.0
Comfort
9.3
Location
9.4
Services
8.8
Staff
8.9
Cleanliness
10.0
Comfort
10.0
Location
9.4
Services
9.7
Staff
9.7
Cleanliness
7.7
Comfort
8.7
Facilities
8.0
Location
8.6
Overall
8.0
Cleanliness
8.3
Comfort
8.8
Location
8.6
Services
8.5
Staff
8.6

Excellent 10.0
Pros: Everything was wonderful, best Hotel experience in Sacramento!
Poor 1.0
Pros: Location
Cons: Tv didn’t work at all, not someone at the desk at all times. Also double charged me on 2 seperate cards for 1 night of stay
Good 6.0
Pros: We never got breakfast
Okay 4.0
Pros: We have stayed here many times in the past. And have always enjoyed our stay.
Cons: No so much the property. There was 2 false fire alarms. Can’t blame the facility but it appears the person pulling the alarm was part of the party next door to us. It seems He was upset because no one would open the door to let him in although it appears no one was in. The next door neighbors came in around 2:30 am and was very loud. After an hour, we called down to reception to have the party shut down. Reception gave a courtesy call to the suite to quiet down. 30 minutes later we called back to see if anything could be done. The staff did come up to let them know they needed to quiet down. They were quiet for about 10 minutes. They didn’t get as loud as before but they talked ALL NIGHT LONG. No sleep for us after 2:30 am.
Excellent 10.0
Pros: Very clean, friendly staff and location is perfectly set by freeway and anything you need from restaurants to groceries to retail stores. Loved it
Excellent 10.0
Pros: This hotel is in a great location. It was really nice. They also serve a decent breakfast in the morning.
Cons: The only complaint is they don't have housekeeping on the weekend, except by request only. Housekeeping should be automatic everyday, especially during times like now.
Excellent 10.0
Pros: I had low expectations to be honest but I was completely wrong! Great rooms, great breakfast, great staff! All around no complaints! Would def be back!
Excellent 10.0
Pros: Staff was great, room was clean and comfortable.
Okay 4.0
Pros: The lady working in the breakfast is amazing and super frieldy. Food wasn't that great.
Cons: The only reason I selected this hotel was the airport shuttle and breakfast. I had other less expensive choices but I decided to go with the "safe bet". When I landed, I called and they told me no shuttle due Covid and taxis are $60 usd and in the booking site says shuttle is active. They didn't wanted to reimburse me for the taxi and I ended up renting a car.. was cheaper than 2 taxis. besides that.. they hold $100 in my Credit card but they dont say anything about it.
Excellent 10.0
Pros: I liked that it was close to the restaurant and stores.
Cons: I had a small issue with the toilet flushing on the day we checked out.
Poor 1.0
Pros: Nothing. Very disappointed.
Cons: The furniture was soiled/dirty. There was no signal with the cable and no maintenance staff on duty so no television all night the first night. Management seem to to care.
Excellent 10.0
Pros: The employees were great!👍
Cons: All good.😃
Excellent 8.0
Pros: The staff greeting was very good. The facilities were clean and tidy. The rooms are comfortable and well equipped for a short stay or extended stay.
Cons: The carpets are a bit frayed from wear and tear. The smoking area should be located further from the front entrance.
Excellent 10.0
Pros: Dog friendly. Friendly staff. Location short distance to down town.
Excellent 9.7
Pros: Staff was very helpful and offered a crib for my newborn. That said, the room was very quiet and the having access to a kitchen was excellent since I was traveling with a young child.
Cons: The room was spotless, except for a stained bedskirt and the crib was way too low for a newborn, which made it impossible to use.
Mediocre 3.0
Pros: The location and free breakfast.
Cons: The $75 security deposit using credit card. This is a pet friendly hotel, not recommended for people with allergy.
Excellent 9.0
Pros: Hot breakfast and drinks
Cons: No housekeeping on weekends
Excellent 10.0
Pros: Everything! Very clean and spacious! Friendly staff. Should actually be a FOUR star Hotel. We had a fantastic stay!
Cons: Nothing!
Excellent 9.0
Pros: Perfect home away from home. Amenities were great and location was pretty good as well
Cons: Hotel staff was not as engaging in the AM.
Excellent 10.0
Pros: very nice hotel...clean room....
Cons: called hotel directly and asked what time the shuttle started as our flight was at 6:15 am. They said no worry, starts at 4am. When we asked to be on the list when we checked in, the clerk said won't start until 6am. BEWARE and ask twice!
Good 7.0
Pros: It was a spacious room.
Cons: The blood on the rim of the toilet. The cockroach I killed in the kitchen area. Was not really a clean room. Fingernail clippings under the chairs.
Okay 4.0
Pros: Location is convenient,
Cons: The front desk staff is not honest. I paid for a suite and they gave me a normal room without even mentioned it. I realized the room is not what I booked then I went down to question them, they won't help me cancel and I need to buy another room !
Excellent 10.0
Pros: The room was super nice. The staff was even nicer!
Cons: The breakfast in the morning, the sausage was really gross.
Excellent 9.0
Pros: I have stayed here many times. It would be the hotel of choice while in Sacramento.
Cons: The only thing I don't like is the walls between rooms are too thin.
Excellent 10.0
Pros: It's was quiet, clean and big enough for 6 people. The bonus was having two bathrooms
Cons: The a/c run off dripped in my shower and as I was trying to shower I was getting cold water drips (that were constant)as showering not knowing where it came from was really worrying
Excellent 10.0
Pros: I love how the room was a studio-like environment. It didn't just have a kitchen, but everything that comes with a kitchen such as utensils, plates, cups..everything a kitchen needs!
Cons: Only thing I didn't like was the fitness room didn't have disinfectant wipes to wipe down the equipment(from others sweat). They only had tissues to wipe it down with.
Staybridge Suites Sacramento Airport Natomas - Sacramento
Rated no. 8
8.2
Excellent 8.2
Based on 145 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.6
Facilities
8.0
Location
8.6
Overall
7.7
Overall 8.1 Excellent
Based on 189 reviews
Cleanliness
8.9
Comfort
8.6
Facilities
8.0
Location
8.6
Overall
7.7
Cleanliness
4.0
Comfort
4.0
Facilities
4.0
Location
4.0
Overall
4.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.6
Comfort
8.4
Location
8.3
Services
8.4
Staff
8.5
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.5
Comfort
9.2
Location
9.2
Services
9.2
Staff
9.0
Cleanliness
8.3
Comfort
8.3
Location
8.5
Services
8.0
Staff
8.5
Cleanliness
8.4
Comfort
8.1
Facilities
10.0
Location
7.9
Overall
10.0
Cleanliness
8.4
Comfort
7.8
Location
7.8
Services
7.8
Staff
8.8

Okay 4.0
Pros: Front desk had trouble with programming key card. They need training.lost kid, in middle of night. Front desk. No help.
Cons: Staff. Maintenance was a Big help. Thanks.
Poor 1.0
Pros: Front desk workers were friendly.
Cons: BED BUGS. I stayed a total of two nights and left with 20+ bed bug bites. All that was offered to me was taking one night off from the bill. I had to request a new room. Currently suffering from the red inflamed painful itchy bed bug bites. Please stay at your own risk. Came on a work trip and now my whole trip is ruined because I cannot meet with the client looking the way I currently do—with red bumps all over my arms and hands. So disappointed in the response to this issue.
Excellent 10.0
Pros: It was quiet area
Cons: My neighbors where loud for few Days
Good 7.0
Pros: Pleasant place, and community spaces were clean except every outside table was fithly and most chairs had dried bird feces on them. They don't clean your room, unless you ask, and they are fine with just emptying garbage etc so you have your space undisturbed.
Cons: I booked on like fo $560 for 5 days but they charged my credit card $688 for 4 days! And they didn't have a valid reason for the addional costs, they charged me more per day than my booking .com price, even when I showed them, they still overcharged me. I won't use the pay at the hotel option again.
Excellent 10.0
Pros: I have really enjoyed all my stays with Courtyard Sacramento
Cons: There hasn't been any negative experiences at this hotel
Excellent 10.0
Pros: Everything
Cons: Everything was good
Excellent 10.0
Pros: It was quiet, perfect airport shuttle and wonderful staff
Cons: Nothing it was immaculate
Good 6.0
Pros: Breakfast was expensive. I was happy there were Vegan options.
Cons: The tub looked dirty. I don’t think it was but it was old and worn looking.
Okay 5.0
Cons: Parking is not free and it's not clearly stated at the booking page. The breakfast is not good.
Excellent 10.0
Pros: The hotel staff was so nice, she tried to accommodate my request (wanted a room on the top floor) but none was available. the room we got was nice, clean and colorful (I love colors).
Cons: No complaints
Poor 1.0
Pros: Rooms were clean and nice.
Cons: Surprise $250 deposit, I called them to add someone and they didn't sobthey and they had to wait over an hour for me to arrive plus I asked for first floor and it was ignored.
Excellent 8.0
Pros: Easy access to i5, super friendly staff, parking only $7.50
Cons: Old, low popcorn ceilings. The bathroom could have been cleaner and the smell could have been fresher. Not bad for a road trip stop.
Excellent 10.0
Pros: Friendly staff, my check in and check out experience were great! Very clean and felt safe during Covid!! Precautions taken at the hotel to keep guests comfortable and safe. Great area right off of the freeway. Overall calm, quiet and accommodating.
Cons: No individual microwave available. No food or grocery close by but easily accessible!
Excellent 10.0
Pros: I would have to say the staff was really nice and friendly. Even though I was only there for a night. I ran into two people just doing their jobs but took time to either greet me or just say hello. Important thing to have in my book.
Cons: Well I found a plastic hanger just laying in the corner of my room so I kinda told me it¿s possible it wasn¿t cleaned thoroughly. Also the shower drip was a little annoying at times, I tried to turn it off but no luck. Minor things that can be fixed.
Excellent 10.0
Pros: Hotel was very nice. Staff was very friendly as well. Room was awesome.
Cons: No.
Okay 5.0
Pros: The bath tub was big enough for me to lie down and take a relaxing bath.
Cons: We specifically booked a room with a balcony but that's not what we got and they wouldn't switch our room. Making sure their customers are happy isn't a priority, there wasn't a microwave in the room.
Excellent 10.0
Pros: Great
Cons: Great
Excellent 8.0
Pros: Location. Price. Availability
Cons: Had an issue with a bandana left on n the smoke alarm from previous occupants. If housekeeping missed this, how thorough are they?
Mediocre 3.0
Cons: Charged for parking. Hotel is located in an I distrust area. Other guest were loud. Lots of traffic in and out of their rooms all night.
Mediocre 3.0
Pros: Night manager was rude and unaccommodating. Pool not working. Mostly woman just impatient and discourteous. Seemed her favorite words were No and Sorry. I love and frequently the Marriott, I will think twice about this location in the future
Cons: See above
Excellent 10.0
Pros: Very clean environment, location of hotel was ideal, staff very friendly and helpful, also very reasonably priced. Will definitely stay there again!
Excellent 8.0
Pros: I knew up front what to expect
Cons: To be required to pay for parking in an industrial area is pretty ridiculous. I complained enough that they waived the charge... but for a hotel with lots of weekend vacancy to ask for money to park while staying gives me pause.
Good 6.0
Pros: Very clean, in a quiet neighborhood. Good workout facilities.
Cons: It's a minor irritant but about 6 months ago, they started charging $15/night for parking. It's outside of city with plenty of parking available on the street and one has to have a car to reach the hotel. It's such an irritating charge.
Good 6.0
Pros: Expected more from a courtyard Marriott this location has old style rooms.. Need to be updated
Okay 4.0
Pros: Convenient to freeway
Cons: The service was awful. Despite the fact that 3 of us were staying here, NO TOWELS were left--a terrible surprise when stepping out of the shower, soaking wet!!
Excellent 10.0
Pros: Cleanliness. Comfortable bed. Great shower. Good stock of food and beverages after hours.
Cons: TV location at side of bed makes it hard to watch in bed. Bathroom exhaust CFM is not adequate. Wireless connection is slow.
Good 7.4
Pros: Hard to find if you arrive late in and are in a rental car.
Excellent 8.0
Pros: Everything, especially the breakfast bar.
Cons: Nothing
Courtyard by Marriott Sacramento Airport Natomas - Sacramento
Rated no. 9
8.1
Excellent 8.1
Based on 189 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.5
Facilities
7.7
Location
8.7
Overall
7.7
Overall 7.9 Good
Based on 691 reviews
Cleanliness
8.5
Comfort
8.5
Facilities
7.7
Location
8.7
Overall
7.7
Cleanliness
6.0
Comfort
4.0
Facilities
4.0
Location
4.0
Overall
6.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.3
Comfort
8.2
Location
8.6
Services
8.0
Staff
8.4
Cleanliness
9.1
Comfort
8.8
Facilities
9.4
Location
9.4
Overall
9.4
Cleanliness
7.3
Comfort
7.3
Facilities
7.3
Location
8.0
Overall
7.3
Cleanliness
8.6
Comfort
8.5
Location
8.8
Overall
6.0
Services
8.2
Cleanliness
8.7
Comfort
8.9
Facilities
8.0
Location
8.8
Overall
7.0
Cleanliness
8.4
Comfort
8.5
Facilities
7.0
Location
8.6
Overall
7.2
Cleanliness
8.2
Comfort
8.3
Location
8.5
Services
8.1
Staff
8.3

Okay 5.0
Cons: The noise from the room next door was very loud all through the night. Impossible to sleep.
Good 7.0
Pros: Location was handy near the airport and several restaurants were nearby.
Cons: The room was odd. It felt like a conference room that had been converted to a bedroom.
Excellent 10.0
Pros: Staff was friendly and welcoming, the room was clean and the beds we¿re comfortable. They had a shuttle that drove us to the airport. Will definitely stay again highly recommended.
Cons: Only thing that we didn¿t like but it wasn¿t that big of a deal was we had an early flight and we had to pay for a breakfast muffin. Because the continental breakfast didn¿t start till 6am we had to leave at 4am.
Excellent 9.0
Pros: Very nice place, staff and transportation to airport. I felt very safe and comfortable.
Excellent 8.0
Pros: Very nice and very clean. Near freeway
Cons: Everything was very good
Excellent 8.0
Pros: Location
Cons: Pool was closed
Excellent 10.0
Pros: Good staff and shuttle to airport; snack bar too.
Cons: Pool was closed and I was hoping it would have been open so I was sad about it.
Good 6.4
Good 7.0
Pros: close to airport, shuttle to/from airport
Cons: No shuttle after 11 pm but provides shuttle at 4 am
Okay 5.0
Pros: The room was exception - beautifully decorated and very comfortable
Cons: I paid extra to leave my vehicle at the hotel rather than at the airport. I filled out the required form including return information; however, the promised shuttle service not only was not onsite, but also never came and the staff were resistant to help
Mediocre 3.0
Cons: Old... shower had mold and mildew stains and residue on walls. First room I moved from had hair on the bed and pillows. Just not clean at all.
Okay 5.0
Pros:  
Cons:  
Excellent 10.0
Pros: Its location.
Cons: No
Good 6.0
Pros: Lobby area
Excellent 10.0
Pros: This hotel is very clean, near the freeway and many stores.
Cons: I loved everything
Excellent 9.0
Pros: Great staff,very helpful
Excellent 10.0
Pros: The Customer Service Was Amazing!! Will Definitely Use Again
Cons: It Was Resolved ASAP
Excellent 9.0
Pros: Nice, quiet, sufficient sound proofing
Cons: It could come with a money tree and a bacon animal and a genie
Excellent 10.0
Pros: The Receptionist knew my name and that’s important and she also knew my history at that hotel..she saved my room From being canceled because I didn’t update my card on the app but she recognize who I was and she saved it for me and she info
Cons: Breakfast not available
Excellent 8.5
Pros: very friendly and helpful front desk; very comfy beds
Cons: It's becoming standard now to say includes breakfast online but then told when you check in it's not available due to covid. update your site and prices also the conditioner tube was empty in the shower.
Poor 1.0
Pros: The location and it initially appeared to be clean
Cons: There were bed bugs and dirty sheets. The sheets were wrinkled and you could tell that they were dirty. I was moved to a different room with dirty sheets again.
Excellent 10.0
Pros: Location
Cons: Shuttle services was not in service. Were stayed there thinking we could take shuttle to SMF.
Excellent 10.0
Pros: Large room. Temperature controlled air conditioner. Easy access charging and electrical outlets Very modern bathroom
Good 7.0
Pros: Night staff very courteous, accurate and efficient
Cons: Overcharged and not willing to refund the deposit and incorrect charges or provide necessary info from their ledger for my bank
Good 7.0
Pros: The room was clean but due to Covid there were no Amatis they did not clean our room for the second day and there was a huge gap under the door so we could hear everything going on in the hallways and light coming through all night long but the staff was
Cons: Was all stated above and the staff was excellent
Mediocre 3.0
Pros: Newly remodeled rooms
Cons: You can hear everything above and next door. The hallways looked like a war zone due to the remodel. Had advanced notice been given during check in the issue wouldnt have been a big deal.
Poor 1.0
Pros: Leaving it. We should've been fully reimbursed for the deplorable conditions inside this hotel. The wallpaper was removed from all the walls in the hall way and old carpet pads were lying around everywhere. The smell was nauseating. Bad experience.
Cons: Our room smelled like an insecticide bomb went off. There was no pictures on any of the walls and i could hear every conversation from the hallway and room next to us. I woke up with a headache from insecticide. Towels had rips and paint on them.
Poor 1.0
Pros: The location
Cons: Some lighting in the room did not work. The shower door had gaps in it allowing water to get all over the floor. The beds were of very poor quality and were uncomfortable.
Poor 1.0
Pros: There is nothing good about this hotel.
Cons: The staff is rude, unprofessional. Food is dry and horrible. Don't bother paying for breakfast ahead of time. They won't let you have a voucher without being charged multiple times. Rooms were disarray. Don't waste your money on this hotel.
Good 6.0
Pros: Location
Cons: Wireless did not work floors were not clean It might
Okay 5.0
Pros: Cleanliness
Cons: Pool was filthy, bedside lamp didn't work and sink faucet was really tight. Very difficult to open.
Poor 1.0
Pros: It was clean
Cons: They lost our reservations.
Poor 1.0
Pros: There is free working internet, the location is convenient, and the room was close to the elevator so that was nice.
Cons: Did not meet price or star level. We reserved a king but got 2 fulls, told they were out of kings. The beds were hard and uncomfortable. The restaurant food was awful, the pizza was microwaved. Smoke smell on whole floor. Grime everywhere. Rude staff.
Good 6.0
Cons: Booked and was charged for two nights. Had to leave after one night. Hotel refused any refund.
Good 7.0
Cons: Phone was broken
Poor 1.0
Pros: Proximity to Sac Airport
Cons: I left my iPad on the bed. Called that afternoon and was told they didn't find it. Leaving it on the bed was my fault, the fact that they could careless was another. They called back to say housekeeping didn't find it either....it was left on the b
Poor 1.0
Pros: There was a shuttle to the airport.
Cons: It did not feel safe from the time I got there. The shuttle driver walked me to the front desk and the hotel was dirty. This is NOT a 3 star hotel -- 1-2 stars would be more like it.
Mediocre 3.0
Pros: Clean
Cons: Room next to the bar and so noisy it was hard to go to sleep until very late. No refrigerator. Carpet wet.
Mediocre 3.0
Pros: Location
Cons: Bathroom Wallpaper coming off. ZERO water pressure. Cigarette burns and stains. Missing screws from light switch plates. TV Remote inoperable. I expect certain standards when I select 3 Star hotel... and this was a Huge disappointment.
Okay 5.0
Pros: Proximity to airport
Cons: Smell of room, dirty shower floor
Good 7.0
Pros: The bed slept good and a nice spacious bathroom with a great shower. The hotel was in a perfect location for us.
Cons: The Tv was about to go out and you could see white lines. It was an old dusty chair that they simply put a white case over the cushion. The comforter had several burns/holes and looked worn out. By replacing a few things it will improve the overall
Mediocre 2.0
Pros: Clean and location
Cons: Terrible front desk staff, never answered the phone for shuttle pickup. Blinds fell off window and maintenance wouldn't try to fix it. Ended up fixing it myself so the parking lot light didn't shine in the room all night.
Good 6.0
Pros: The location near the airport was great.
Cons: The restaurant left a lot to be desired. They were out of salad!! Now how hard would it have been to go to the store and buy lettuce! We had to go a mile down the road to a real restaurant.
Poor 1.0
Cons: People were very rude and judgmental along with cleaning staff being noisy and talking I’m the hall ways about guest like there was no one there.
Good 7.0
Pros: It is close to the airport and we have been staying here for many years.
Cons: There was very loud voices coming from the room next door and I wanted to sleep. I finally had to change the room. The adjacent room door provides very little sound proofing.
Mediocre 2.0
Pros: It was located near Sacramento International. It made it very easy to get to and from the Airport.
Cons: I arrived at Sacramento International I called for a shuttle to the hotel and the front desk said it would be there in 20 min. We waited and the shuttle never came. We used a taxi to get to the hotel. They also advertised room service but didn’t ha
Okay 5.0
Pros: Clean. Cleaning staff great.
Cons: Beds uncomfortable. Shower door didn’t latch. Bar hours bad. Should open earlier. Reservation system did not take my adjustment and Ihad to pay higher rate because of your error. We will not recommend to anyone. Thanks A
Poor 1.0
Pros: The hotel was clean to the eye and close to the airport and many food options.
Cons: I had bed bug bites. Not a full infestation amount, but not long before they get to that level as they reproduce exponentially. This can happen to any hotel, but the concerning part is when I told the hotel staff at check out-they did not seem concerned
Mediocre 3.0
Pros: Good location - close to airport, fwy, retail. Friendly employees...oh yeah, they have a Bar, although the bartender pours like he's handling nitroglycerin.
Cons: Run down rooms and furniture - in need of a deep cleaning - clear no money spent on repair & maint. A/C unit in room failed and never did work correctly. Wont be back, unless it's sold to a better owner.
Okay 5.0
Cons: The restaurant is lower quality than fast food and in order to get to any restaurant you have to walk across three freeway exits or take a taxi. Getting food was not convenient in any way.
Okay 4.0
Pros: Location
Cons: The hotel phone didn't work, the USB plug in didn't work, the water in the shower got cold very quickly.
Okay 4.0
Pros: Proximity to freeway and restaurants. Friendly staff.
Cons: We had to request for clean sheets. On top of that, the cover and comforter were worn out, and they had multiple holes.
Okay 4.0
Pros: It was great that the bar/food service was open until 10 for my late arrival.
Cons: The public areas of the hotel were not clean. It looked like the public area carpets - elevator lobby, elevator, hallways - had not been vacuumed in days.
Okay 4.8
Pros: We liked that it was convenient for our traveling purposes. Also, there is a bar at the hotel, so people aren't driving drunk all over the place. There is a hot breakfast.
Cons: The hot breakfast does not have any gluten-free options. There is no refrigerator in the room. the elevator smells of marijuana.
Okay 5.0
Pros: Location was good for our needs. Quick check-in and check-out. Bar on premises closes at 11.
Cons: No refrigerator in room. Elevator has a marijuana problem. Parking was extremely restricted for some sort of construction. Furniture in room had stains.
Mediocre 3.0
Cons: They advertise free airport shuttle, that is why I choose to stay there. After checking in, i asked how often does the shuttle run in the morning. I was asked if I made a reservation for the shuttle, I was told it was booked. Had to take a cab!😡
Okay 4.2
Pros: Location
Cons: Room/bed sheets cleanliness. No free breakfast. Not even a toohpaste in the room...
Excellent 8.5
Pros: Quiet and clean
Good 7.7
Pros: I went there for a funeral. I liked how close it was to the relatives place.
Cons: I think breakfast should have been free.
Mediocre 3.0
Pros: The location.
Cons: Rooms are old, no bath tub for the toddler. No refrigerator. Bedding looked very old and outdated.
Excellent 10.0
Pros: Very clean
Cons: No free breakfast
Excellent 8.0
Pros: Meeting room excellent
Cons: Carpets were old and not vacuumed was the only negative.
Excellent 9.7
Cons: Beds too hard
Good 7.1
Pros: Convenient to the airport
Cons: No decent places to eat nearby
Okay 4.5
Pros: Online check in
Cons: My request for toiletries were not there.
Excellent 10.0
Pros: For the price, The 4-Points is an amazing hotel. I would not hesitate to stay here on my return to Sacramento. Well-kept, great style and near luxury for a VERY reasonable rate.
Excellent 10.0
Pros: very comfortable, clean and accomodating shuttle to airport was roomy and on time.
Excellent 10.0
Pros: The space and cleanliness. Extra towels and everything we needed.
Cons: No towels by pool.
Excellent 8.0
Pros: The bathroom was nice
Cons: The walls were very thin and I could hear every sexual activity that went on in the next room
Four Points by Sheraton Sacramento International Airport - Sacramento
Rated no. 10
7.9
Good 7.9
Based on 691 reviews
Details
Reviews

Cleanliness
7.4
Comfort
7.5
Facilities
6.2
Location
7.1
Overall
6.0
Overall 7.4 Good
Based on 1,803 reviews
Cleanliness
7.4
Comfort
7.5
Facilities
6.2
Location
7.1
Overall
6.0
Cleanliness
5.0
Comfort
7.6
Facilities
6.0
Location
7.0
Overall
7.3
Cleanliness
4.4
Comfort
5.2
Facilities
5.2
Location
6.0
Overall
3.3
Cleanliness
7.3
Comfort
7.3
Location
7.0
Services
7.0
Staff
8.1
Cleanliness
7.2
Comfort
6.4
Facilities
7.2
Location
6.4
Overall
6.5
Cleanliness
7.6
Comfort
7.6
Location
7.2
Services
7.2
Staff
8.2
Cleanliness
7.6
Comfort
7.6
Facilities
7.5
Location
7.2
Overall
6.8
Cleanliness
7.5
Comfort
7.5
Facilities
5.0
Location
6.9
Overall
5.3
Cleanliness
7.1
Comfort
7.2
Location
6.6
Services
6.6
Staff
7.9

Okay 5.0
Pros: Price
Cons: Location was very rundown..felt unsafe
Excellent 10.0
Pros: There was no breakfast when I asked them and the location is perfect
Cons: I was expecting a fridge with some drinks inside if there wasn't any breakfast provided other then, that it was great
Poor 1.0
Pros: The only thing going for this place is the staff.
Cons: There was nothing good about this hotel. It was the dirtiest room I've ever stayed in before in my life. This place is not worth paying for at all. Additionally, all of the amenities were cut due to covid-19. The hotel did nothing to accommodate that.
Mediocre 2.0
Pros: The only thing there was to like was the convenience of it being right off the freeway.
Cons: The room had not been cleaned after I waited 6 hours to check in because of lack of housekeeping staff. The front desk clerk was rude about everything. The manager came and got me checked in but didnt utter one word to me.
Good 6.0
Pros: 3stories
Cons: It's almost like the staff doesn't want you to stay there!
Good 6.5
Cons: The entire hotel need to be updated. Its old and not is the best part of town. It is on the river and has a great walking path right next to it but it needs a lot ofnwork
Good 6.0
Pros: It was a room and I was exhausted
Cons: Therecwas no parking. I booked a dble room (picture showed 2 beds) the room had a single dble bed. I had to upgrade for more money. The two clerks on duty were eo overwhelmed they didnt care.
Mediocre 2.0
Pros: Location was convenient, being right off of the 5 freeway.
Cons: We found little black bugs in the bed. The pillow cases appear to be dirty as if it hasn't been changed since the last guest stay there. We didn't feel safe as the room door open to the outside (no hallway). I smell "weed" every time I open the door!
Excellent 10.0
Pros: Cleanliness
Cons: Very Dirty Elevator
Excellent 10.0
Pros: Staff was very friendly, hotel was affordable, clean and offered great amenities.
Cons: I give this a 4 star rating overall only due to the closet door jamming. Other than that. Its a great place.
Good 7.0
Pros: Polite staff and good morning breakfast . It was a nice room overall but overpriced
Cons: There was a left over hand towel in the shower from the previous person as well as some unidentified black stain on the sheets.
Mediocre 3.0
Pros: Not far from he AP.
Cons: Exterior and parking area weredirty
Good 7.0
Cons: Location,
Mediocre 3.4
Pros: It was better than trying to sleep outside.
Cons: We didn't sleep all night. The front door didn't even fully close despite locking, so there was no seal. Loud neighbors all night on every side. Horrible highway noise. Every sound from the parking lot with guests coming, going, and shouting at all hours. AC was cold but loud and unregulated given the door would not close and thermostat was immediately adjacent to door so it ran continuously. We had to choose between our being too cold or to loud. Housekeeping cleans the place for sure but the shoddy material of whenever the latest remodel was is not holding up, cracking, rotting grout around tub. Dirty. Smelled. Likely rot and mold (or the nearby river) caused us have allergies while on property, that abated immediately upon departure.
Excellent 8.0
Pros: Location and free shuttle. Nice staff.
Excellent 8.0
Pros: Very close to the arena. Staff was very helpful even during check-in when the line was out the door.
Cons: Room smelt a little bit of cigarette smoke. Door did not seal all the way and there was quite a bit of light that shone through the crack in the door.
Okay 5.0
Pros: the river view from the 3rd floor and who close it was to the airport
Cons: I thought I booked the 2 room king but when I got there she said no
Good 6.3
Pros: comfortable bed, quiet
Cons: Front desk staff never mentioned if or when breakfast was served the next morning. Once I noticed there was a breakfast the next morning, when going to move my car, they had already closed (9:00am) I've traveled quite a bit and never had I experienced a breakfast shut down that early :( Cabinets in room had doors ready to fall off and general state of the property is dated, sink in bathroom was cracked, paint peeling.
Excellent 10.0
Pros: Staff were helpful. Room was clean and comfortable.
Mediocre 3.1
Cons: It would’ve been nice to have a room without roaches and mosquitoes. Also, the plumbing was bad and the shower sprayed everywhere!
Excellent 10.0
Pros: The Smart TV. Most motels don't offer guests all the features we have at home & It was only a short drive to Craw Dads on the river for dinner. It was fun, delicious and dog friendly. Tho a shared shrimp louis & jambalaya cost as much as the room.
Cons: Not a thing!
Good 6.0
Pros: clean inside and staff was nice at check in, free breakfast.
Cons: The hallways and elevators were dirty, when my sister who had a broken ankle asked for an extra pillow to elevate her leg with, she was told that they had no more pillows to give. Homeless sleeping in parking lot.
Excellent 8.0
Pros: N/A
Cons: All was good. It’s just not in the best area. But that’s not the staffs fault.
Excellent 8.0
Pros: Took forever to check in
Excellent 8.2
Pros: Staff is really helpful, continental breakfast is large
Cons: Beds have a serious sag, bathrooms are old-style decoration (but still functional!)
Good 7.1
Pros: Clean comfortable and the free breakfast was nice.
Cons: Right next to highway and could hear trucks drive by all night. Ice machine was out of order too.
Okay 4.8
Pros: Desk staff was friendly
Cons: Stain on carpet, no hot water first day, broken lock on door that required staff to let me in room the entire stay
Excellent 10.0
Cons: The breakfast choices
Good 7.1
Pros: Great hotel for the price you have to pay. Big rooms, good shower and perfect beds with enough pillows. The breakfast was okay and the swimming pool looked fine.
Cons: The only negative point is the amount of homeless people around the property. They try to get in to the breakfast area by asking you for your key card... Security handled this situation perfectly! So it wasnt the biggest deal
Mediocre 3.4
Pros: At the front desk was made to sign an agreement not to smoke anywhere on the premises or would be fined. I was appreciative that they advocated for a smoke-free environment and expressed my gratitude to staff. But as I walked to my room with my wife and infant son, I passed a member of the staff smoking. We then entered an elevator that reeked like smoke so badly that I wanted to vomit. Than passed 2 guests smoking in front of their rooms. We entered our room to find the room was signed off by housekeeping as “clean” but found a ton of loose tobacco spread all over 1 of the beds. Very disappointed and will definitely not stay at this La Quinta again.
Cons: Smoking EVERYWHERE and dirty room with tobacco on bed.
Excellent 8.5
Pros: Clean room, only 10 cab ride to downtown
Cons: Sketchy area, homeless ppl everywhere you looked including outside my window (camp on sidewalk).. still seemed safe, but very depressing
Okay 5.4
Cons: We asked if we could do an early check in for an up charge they said as long as the room was ready we could do it. I was told there was not gonna be an extra charge. Later on the day they called me and said we needed to pay an extra day. Did not even get an apology for their mistake. They need to get all their staff on the same page.
Excellent 10.0
Pros: The owners have clearly sunk some money into the property to modernize the rooms as well as beautifying everything. They have some work to do before it will be completed, but you can tell the owners care about the the place.
Cons: We were bummed that the pool was out of order. But it was out of order because they are fixing everything on the property. Seriously, this place is going to be the crown jewel on this exit in Sacramento.
Mediocre 2.0
Pros: Nothing
Cons: had to change rooms twice, room is dirty, morning breakfast doesn't have many options.
Mediocre 3.4
Pros: The bed was comfortable and the television was big. Also the television channels were a good variety.
Cons: My room smelled like someone had been sick and there was a huge wet spot on the floor. I called the manager and he never got back to me. The staff sent people to spray air freshner which only made the smell worse. I had a non smoking room but it smelled heavily
Okay 4.8
Pros: The room was inexpensive and looked clean. Front desk staff was friendly.
Cons: The room had a strange smell that took a few hours with the windows open to dissipate. The continental breakfast was flavorless. Toast, bagels, oatmeal, hard boiled eggs, juice and coffee all kind of tasted the same. The staff had to cancel a customer's reservation because the police were called due to the excessive comings and goings of random people from the room. On the last night there a couple was having a vocal and colorful argument outside my hotel room.
Excellent 8.0
Pros: Very close to the freeway for easy access. The room and breakfast were OK.
Cons: The first assigned room was supposed to be nonsmoking, but as soon as I walked in it reeked of cigarettes. The front desk was very willing to accommodate my request for a different room which was fine.
Mediocre 3.7
Pros: nothing
Cons: the floor in the room was wet, because the sprinklers came on outside and flooded the room during the middle of the night. When I woke up and put my feet on the floor, stepped in a big puddle.
Good 6.0
Cons: The lock plate for my door was loose in the frame, so the door never seemed to be completely shut. My room smelled of cigarette smoke. And my room wasn't cleaned one of the days I stayed, probably because I slept in late. It isn't a deal-breaker, but it would have been nice to have been notified that they skipped my room, and gave me an option to request a room cleaning later.
Okay 4.3
Pros: It was easy to find a prostitute
Cons: Grounds were kinda dirty. Poor security. Decent hotel but prices are so cheap that druggies and dirt bags stay there. Up your rates a bit and hire security and someone to pressure wash the nasty sidewalks. Free breakfast sucked, I would have paid for a good breakfast.
Good 6.3
Pros: The price is good.
Cons: The room was clean on the surface, but it felt dirty. The grounds felt grimy. It was okay. It needs some work and remodeling other than flat screen TVs.
Okay 5.3
Pros: The location was freeway close and fairly close to downtown Sacramento. It was inexpensive. The beds were comfortable.
Cons: The exterior of the hotel was dirty and rundown. The first room we were given smelled like cigarette smoke even though it was a non-smoking room. There was a lot of smokers at this hotel. There were only rooms with a single king size bed or rooms with two double beds. No rooms with two queen size beds.
La Quinta Inn Sacramento Downtown - Sacramento
Rated no. 11
7.4
Good 7.4
Based on 1,803 reviews
Details
Reviews

Cleanliness
6.9
Comfort
6.8
Facilities
5.2
Food
0.0
Location
7.5
Overall 6.4 Good
Based on 971 reviews
Cleanliness
6.9
Comfort
6.8
Facilities
5.2
Food
0.0
Location
7.5
Cleanliness
5.5
Comfort
6.5
Facilities
6.0
Location
7.5
Overall
6.5
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
2.0
Overall
2.0
Cleanliness
6.8
Comfort
6.7
Location
7.5
Services
6.4
Staff
7.4
Cleanliness
7.3
Comfort
6.0
Facilities
6.0
Location
7.3
Overall
5.0
Cleanliness
5.3
Comfort
5.3
Facilities
5.3
Location
6.6
Overall
6.0
Cleanliness
6.9
Comfort
6.8
Location
7.5
Services
6.4
Staff
7.4
Cleanliness
7.0
Comfort
6.6
Facilities
6.0
Location
7.4
Services
6.5
Cleanliness
6.9
Comfort
6.8
Facilities
4.6
Food
0.0
Location
7.4
Cleanliness
7.3
Comfort
7.2
Location
7.6
Services
6.8
Staff
7.6

Mediocre 2.0
Pros: Location is not far from Sac Airport. The unit I stayed was very dirty, carpets bad, lino in bathroom very worn and dirty, saw a large roach on the when I got out of shower. Most everything needs some sort of repair or upkeep. Even paint job was bad.
Cons: See previous reply.
Poor 1.0
Pros: Didn't have to go for for eating out that was good.
Cons: Counter person didn't were there face mask on right and rue when I ask about more blanket for me also housekeeping didn't were any.
Poor 1.0
Pros: Location
Cons: One star at best
Excellent 8.0
Pros: Great for the price and value and quietness.
Cons: Didn't like the first floor. Not scenic view.
Poor 1.0
Pros: NOTHING
Cons: EVERYTHING!! NOT at the airport. Taxi cost us $35 ea way- NO SHUTTLE. Room VERY small, a chair cannot fit. Breakfast supposed to be take out. NOTHING AVAILABLE
Excellent 9.0
Pros: The staff was really nice and I got a good sleep.
Cons: Covid stopped the breakfast!!!
Poor 1.0
Pros: The hotel was awful. It was filthy and didn¿t even have a blanket on the bed. Yes not sheets.
Cons: Everything about it was awful. It shouldn¿t cost as much as it did to stay here.
Excellent 10.0
Pros: Everything was A ok.
Cons: There was Nothing I didn't like.
Okay 4.0
Pros: Hotel was clean staff was very nice
Cons: Thing I didn¿t like about the hotel the wrong didn¿t have no fridge raider no microwave the hot water was off for two days and had nothing to Coldwater because the hot water tanks being replaced and that should¿ve been told to the patrons of the hotel
Good 6.0
Pros: Bathroom needs a complete overhaul, toilet seat had chips, linoleum had holes and discolored plus burn marks. The rest of the room was expected for a 2star rating.
Cons: All ready stated above.
Mediocre 3.0
Pros: Nothing
Cons: Room stinky and my feet stuck to the floor.
Okay 4.0
Pros: nothing
Cons: only one ice machine for the whole place... 3 story's and the office operates it from inside.
Okay 5.0
Pros: It was clean
Cons: It was supposed to have a breakfast included. They didn't have it posted that is was not available, nor did they mention in check in. All so staff was not informed and rude.
Poor 1.0
Cons: the room smelled really bad. I requested a new room the following day. I had to wait like 6 hours to get a new room. the new room had no refrigerator. I called and they said well the maintenance guy had gone home already. Definitely not impressed!
Excellent 9.0
Pros: Clean. Close. Basic
Cons: No coffee maker, no iron
Poor 1.0
Pros: Nothing... I never checked in... Awaiting my refund... Hotel is a dump...
Cons: Everything... Place surrounded by homeless encampment.. Broken windows... Junked cars in lot...
Poor 1.0
Cons: We were kicked out in the middle of the night for someone else down the hall smoking because we knew them Even though our room was perfectly fine they also did not give me my deposit based off someone else's room staff very unprofessional
Poor 1.0
Pros: The location
Cons: Room was very basic and said would have a fridge did not. Staff was not friendly did not want to provide extra towels or blanket only had sheets on bed. There was hair in tub and on towels.
Good 6.4
Good 7.0
Pros: Staff was very good
Cons: air conditioner was old and didnt work
Poor 1.0
Pros: None customer service was horrible when I call
Cons: No microwave
Excellent 10.0
Pros: Good staff clean room
Excellent 10.0
Pros: I liked that it was clean and that it had a microwave and refrigerator.
Cons: n/a
Poor 1.0
Pros: Ice machine
Cons: Customer service very awful, the front desk was very disrespectful and very threatening! Her actitud toward us was very negative. I will never going to book again to this hotel.
Excellent 10.0
Pros: Quiet and our room was very clean. When you enter through any entrance you can smell the cleanliness.
Cons: No breakfast through no fault of their own.
Okay 5.0
Pros: Close to airport.
Cons: My partner got a lot of flea bites. Rooms were dirty/rundown.
Okay 5.0
Pros: it was coveniently located for my trip. Price was reasonable.
Cons: For starters there was no fridge which I needed to keep the babies milk cold. The TV was not in a good location to make it comfortable to watch. It was on the closet in a corner. Most importantly I found a pill on the floor at the foot of a bed. Not mine.
Okay 5.0
Pros: Proximity to SMF airport, rooms are clean.
Cons: Hallways, lobby & common areas reek of marijuana
Mediocre 2.0
Cons: Very bad customer service, I was waiting for almost 30 minutes to check in. I was not told about an early check in fee and charged $25.00
Mediocre 3.0
Pros: Very close off of I5.
Cons: Very sketchy as soon as you pull up. Trash on the ground, people smoking pot and loitering in parking lot. Once we got to our room, it smelled is smoke and the fire alarm had been wrapped in plastic. Blankets stained. Overall dated and dingy. Super gross
Excellent 10.0
Pros: Location, price, continental bkfst.
Cons: No
Poor 1.0
Pros: Nothing
Cons: Staff not friendly, guest making noise all night, carpets smell like they're 10 year past replacing.
Mediocre 2.0
Pros: location seemed decent and the exterior actually looked presentable
Cons: long black hairs in the bath towels each day - not ours. short black hairs in the sheets - not ours. smelly hallways with very dirty carpeting. each new day, our key cards didn't work and required reprogramming, with no staff apology. AWFUL...
Mediocre 3.0
Pros: The free parking and free WiFi
Cons: Cleanliness of the room, the decor, the bed and the staff.
Mediocre 2.0
Cons: Handled a complaint in an unprofessional manner. The staff really needs to figure out logical ways of communicating with customers and solving problems. Horrible customer service!
Good 6.0
Pros: Close to a decent restaurant
Cons: Very unhappy with the security deposit they hold for several days. Ridiculous! Won't stay here again. Room did not feel clean, rusty bathroom fixtures, dirty curtains. Definitely a motel rather than a hotel. Frontvdesk girl was very nice.
Mediocre 3.0
Cons: Someone parked in parking lot asleep Original door to first room wouldn't open without being forced Wet towel left behind door Got a new room bedspread was torn Taking shower towels had hair and looked as if hadn't been washed Walls paper thin
Good 7.0
Pros: Easy access to the freeway close to burger king and two restaurants plus more then one gas station -
Cons: no refrigerator
Okay 4.0
Cons: $100 deposit, and Staff were rushing us out our room didnt feel invited one bit
Good 6.2
Pros: price... lobby was ok
Cons: it's pretty run down in the room....
Mediocre 2.0
Pros: Nothing
Cons: Bed bugs everywhere. Got back home with a bunch of rashes. Stay away from this motel.
Okay 4.0
Pros: Thought I'd save some money. I did and sacrificed it to any comfort. The pillows were dead. Cigarette holes in the sheets. No place in the bathroom to put anything. If you just want a place to crash and nothing else, this will do. If you want any kind of comfort, this isn't the place.
Mediocre 3.7
Pros: Nothing.
Cons: Front desk was not helpful with coordinating shuttle . Pillows were the size of kleenex. Elevator smelled like a bong. Room smelled like an ashtray.
Okay 5.4
Pros: quiet, nonsmoking, staff was attentive
Cons: Rooms were old and out dated, the color was hideous, the bed hard, the continental breakfast was lacking, A/c units old and noisy.
Excellent 8.0
Pros: Very clean, looked recently remodeled.
Okay 4.8
Pros: This Super 8 provided the bare minimum but was at a convenient location for the business I needed to do. Staff were friendly and courteous.
Cons: They had wifi, but since it had no password, it was apparently overwhelmed with traffic and I never succeeded in accessing it. There was a bare bones breakfast. I've been to Super 8s with hot food like waffles or omelets, this one had only very basic bread and cold cereal. I generally go for Super 8 because it combines value with wifi and enough breakfast to feel ready for my day. Not having a password on your wifi so that it is overwhelmed...not great, not having either waffles or eggs, oh dear...just left me unhappy starting my day.
Okay 4.5
Cons: The first room was a chain smoker room that was a non-smoking room, tht we had to ask for another. The TV was only a 17" tv, the towels were small and as rough as sandpaper and the room had mirrors for the head board and across the room, a little creepy.
Mediocre 2.0
Pros: close to airport.
Cons: poor front desk check in service (slow slow slow!), room had not been cleaned, next room had a missing door handle on the inside (hard to get out and hard to lock), whole hotel is old and tired. Other than proximity to airport, nothing to recommend about this place. Do yourself a favor, and don't bother!
Okay 5.4
Pros: It was close to stuff, and it was a decent price at the last minute. The staff were very friendly.
Cons: The room was old, had been smoked in, and while clean, felt seedy. If I could avoid it, I probably wouldn't stay here again.
Okay 4.5
Pros: I liked the location. I needed to be at the airport early.
Cons: The beds were small, I think they were doubles, not queens. Looks like the bathroom could use a deep cleaning.
Excellent 9.0
Pros: Very clean and comfortable, great place for the price.
Good 7.6
Pros: Price, location were very good.
Cons: One computer and printer available but monopolized by one guest.
Super 8 by Wyndham Sacramento Airport - Sacramento
Rated no. 12
6.4
Good 6.4
Based on 971 reviews
Details
Reviews

Cleanliness
6.3
Comfort
6.5
Facilities
6.0
Location
5.7
Overall
6.0
Overall 5.7 Okay
Based on 1,602 reviews
Cleanliness
6.3
Comfort
6.5
Facilities
6.0
Location
5.7
Overall
6.0
Cleanliness
6.0
Comfort
6.0
Facilities
5.0
Location
6.0
Overall
5.5
Cleanliness
6.1
Comfort
6.4
Location
5.6
Services
5.9
Staff
7.5
Cleanliness
6.5
Comfort
6.6
Location
5.7
Services
6.2
Staff
7.6
Cleanliness
6.3
Comfort
6.6
Facilities
8.0
Location
6.1
Overall
8.0
Cleanliness
6.4
Comfort
6.5
Location
5.7
Services
6.0
Staff
7.2
Cleanliness
6.2
Comfort
6.3
Location
5.5
Services
5.8
Staff
7.2

Okay 4.0
Pros: Not clean ! To much hair every where!But the receptionist were excellent!
Cons: Receptionist
Good 6.0
Pros: The staff was friendly, the room was clean and it was easy access to the freeway. I was glad to see a security guard as well.
Cons: It’s not the fault of the hotel, but there were so many homeless and drug addicts along the gates. There was trash absolutely everywhere. Outside reeked of weed and I just didn’t feel safe/comfortable. I did like the security guard being around. Also, the shower takes a minimum of 5-6 minutes to get warm. I was in room 202. Lastly, we noticed a few mosquitos that we killed but still woke up with 3-4 bites.
Good 6.0
Pros: The room cleanliness
Cons: The trash and filth in parking lot along with people hanging out all over
Okay 5.0
Pros: Rooms were clean, but definatly not a 3 star hotel as booking.com advertises
Cons: LOCATED IN THE GHETTO!! Homeless everywhere, once you arrive you need to barricade yourself in the room... DO NOT GO OUT FOR A WALK! Seedy people everywhere, living on the street and in their cars
Poor 1.0
Pros: That they refunded my money after my uncle had to check out the very next morning due to "a busted up floor and roaches and the homeless tents right outside of their door."
Cons: the fact that it had a "a busted up floor and roaches and the homeless tents right outside of their door."
Okay 4.0
Cons: Not well kept outside of room
Okay 5.0
Pros: No breakfast available no explanation as to why what I like the bed was comfortable
Cons: The location was very poor lots of garbage on the ground discarded hypodermic needles broken down vehicles the cleanliness of the room was poor the security lock on the door wasn't even present
Poor 1.0
Cons: I did not stay there, the room smelled like cigarettes and I had to find another room to stay in.
Mediocre 3.0
Pros: Price and close to interstate
Cons: There were constantly, everyday police around the hotel as the hotel sits where a homeless camp is.... gate for security was never closed either!
Poor 1.0
Cons: 1) Everything was dirty; garbage outside was overflowing 2) Bugs on bathroom wall, flies in the room 3) shower curtain bar broken off wall 4) double charged for room 5) breakfast in a bag
Poor 1.0
Pros: That I made through the night alive and with all my stuff.
Cons: Where to start... the homeless people everywhere, or the crack heads staying at the hotel, or the pounding on the walls and pots in the middle of the night, or the crack pipe I discovered outside my hotel room door the next morning. I had stained towels,
Poor 1.0
Pros: Price
Cons: Everything besides price.. unfriendly staff, safety, homeless camp on the street outside the hotel, homeless people hanging outside room asking for money & cigarette.. the photos advertised were very deceptive. We only stayed because it was non refundable
Poor 1.0
Pros: Nothing and we should never stay here or alike
Cons: Garbage, in the parking lot, stairs, corridors, dusty, appears no public area never been cleaned Homeless or street people were walking around the parking lot. Did not feel safe. Broken down, fans, refrigerators, etc. found cockroach in the room.
Poor 1.0
Pros: Nothing
Cons: There was ants in the bed, fighting at all hours of the night that brought cops, and there was a fire right outside of my door.
Okay 5.0
Cons: Loud people / music at random times throughout the night
Good 7.0
Pros: I came in late so the first room a received wasn¿t what I was looking for. It was in the corner and didn¿t have a desk. The office accommodated me when I called at 6am the next day and switched me before 7am. They were super helpful along with security.
Cons: Only complaint was 1st night but that was fixed less than 12 hours later.
Good 7.0
Cons: My car alarm kept going off
Mediocre 2.0
Cons: A lot of people in and out of there lots of traffic. People just hanging out I. There car lots of homeless people. Things were broken in the hotel room. I will never stay there again.
Mediocre 3.0
Pros: Room was ok, exterior was horrible. Trash, homeless
Cons: Marijuana smell as soon as went outside.
Good 6.0
Pros: Staff was friendly and cool. She was quick and had a nice conversation.
Cons: Bathroom door know broken, didn't lock or close, someone kept knocking on the door, had a weird smell.
Poor 1.0
Pros: The staff
Cons: The location was horrible and scary
Poor 1.0
Pros: Nothing
Cons: Cockroaches in room Room smelt like smoke Homeless people surrounding hotel with tents Dirty room Stayed in room for 1 minute then canceled and left absolutely horrible.
Okay 4.0
Cons: I check in on the 13th. Paid 100 deposit.. i still havent got my deposit back and it as of april 30th
Good 7.0
Pros: Honestly, the location was very convenient. Legit right off the highway. Staff was very friendly and accommodating. On sight security at night was on point.
Cons: So, this hotel is in an area that is not the best, the location is surrounded by a gate and security does a pretty good job of making sure if you¿re not a guest, you can¿t get in. I had no noise complaints, nobody bothered me and over all people were ni
Okay 5.0
Pros: Friendly staff Location
Cons: $100 deposit still not credited to my debit card It¿s been 3 weeks! Unacceptable!!!!!!! Deposit for incidentals cash only, returned on site at checkout;; for all future reservations!!
Okay 5.0
Pros: It's located near to the airport.Kind reception employees. Allows service animals.
Cons: There are vagrants, homeless all around, including parts of the parking lot and sidewalk. Drug use and apparent dealing. Not at all pleasant. The parking lot was very dirty. Overall sketchy and not a good environment for children or women traveling alone.
Poor 1.0
Pros: NOTHING
Cons: ROACH INFESTATION
Good 6.0
Pros: Room was clean. Staff was nice.
Cons: Terrible location. Not for a senior woman traveling alone. Homeless all over the parking lot/area. Was afraid to leave my room. Would not recommend this hotel for anyone.
Mediocre 2.0
Pros: The price was fair
Cons: It is in a neighborhood riddled with homeless population which unfortunately I was not expecting.
Excellent 10.0
Pros: It look like the pictures on tht internet
Good 6.0
Pros: The customer service from some of the workers
Cons: I had to take my key card to the front everyone ieft my room due to them not working agian. Also one of the assistant manager ladies was very rude and did not have any customer service skills at all
Excellent 8.0
Pros: Location, Cleanliness
Cons: Lots of non guest coming in and out of motel property
Mediocre 2.0
Pros: Nothing at all
Cons: Very dangerous environment with roaches, gangs, drug dealers and drug addicts. Sleeping is near impossible as people tried to enter our room constantly throughout the night.
Mediocre 2.0
Pros: The best thing I liked was that it was only a temporary stay.
Cons: EVERYTHING! The location is tucked away, but the staff was so RUDE. As far as the room itself...sure it was cheap but NOT worth even its cheap price so DO NOT get a room unless you are really REALLY desperate.
Mediocre 3.0
Pros: The satellite box not connected properly the the showers water on off handles was broken did not find out until midnight when went to take shower before bed alerted them next morning as I checked out
Good 7.6
Mediocre 3.0
Pros: Not good at all
Cons: ¿¿
Good 7.0
Pros: The staff and privacy
Cons: No
Okay 4.0
Pros: quiet and easy checkin
Cons: they gave sack breakfasts and told me my deposit would be refunded the morning of checkout.
Good 6.0
Pros: The welcoming staff they were very nice
Cons: The linens and covers had burn holes ,the room was a non smoking room The linen and towels were dingy like grey color and the rug need the be cleaned
Excellent 9.0
Pros: The staff
Cons: The freeway
Good 7.0
Pros: The room was great and the staff was very friendly.
Cons: The guests make this hotel awful. We had a total of 3 rooms, they woke us all up at 6am on both days of our stay. The last day guests in the next room were fighting at 7am. If it weren’t nonrefundable I would have asked for a refund and went elsew
Okay 5.0
Pros: The house cleaning staff came everyday and left things nice and tidy. The office staff was kind.
Cons: Pretty run down, not the most desirable part of town. Felt a little uncomfortable with the clientele
Mediocre 3.0
Pros: The interior.
Cons: A few loud individuals were gathering outside my room between 4a and 6a. Therefore, I will not stay at this location again.
Excellent 10.0
Pros: The staff wad very friendly and understanding as we was during a memorial for our sister. The room clean very clean and the food places are near. Great location
Cons: Great Job
Mediocre 3.0
Pros: The floors were filthy! The house keeper finally, finally came in to mop the floors without me telling her so I tipped her! Every time after that if she does clean our room she mops!
Cons: Roaches, filthy floors, loud neighbors (the cops had to come stop the fight that was going on next door)
Good 6.0
Pros: The pricing.
Cons: There was a man that ram back and forth all night near my window. Couldn't really get any sleep.
Mediocre 2.0
Okay 5.0
Pros: Front desk staff was friendly and helpful.
Cons: Very sketchy outside. Room had 2 mosquitos, long spiderweb hanging near the front door and over our bed. Found “small hairs” inside the sheets. The bathroom was moldy, the floors weren’t vacumed, and blasting loud music /movie playing
Excellent 10.0
Pros: Host
Cons: Bums
Okay 5.0
Pros: Kept us out if the elements, price, smelled clean upon arrival.
Cons: Location, noisy, handicapped room not available despite being requested when the reservation was made and well in advanced. Nothing was updated or upgraded. Motel NOT a Hotel!
Excellent 9.0
Pros: Convenient
Excellent 10.0
Pros: It was clean.
Cons: Nope.
Okay 5.0
Pros: The staff was very friendly and helpful
Cons: The area was pretty sketchy with homeless around. But I didn’t realize that it was down the street from the greyhound and train station. So that was my fault. Cars were coming and going all night. The bathroom sink was not cleaned very well at all.
Excellent 9.0
Pros: The glass doors to the pool view. Walking out to the outside out the back.
Cons: I did not like that I was woke up on two separate occasions by a homeless person claiming to be hotel staff needing in my room, and the hotel did not offer a discount or free night even considering I had stayed 14 nights
Excellent 8.0
Pros: Too many shady people hanging outside In the parking lot. But overall good
Excellent 8.0
Pros: The staff. They made every effort to accommodate my stay.
Cons: Nope.
Good 6.0
Pros: Good price
Cons: Pool and hot tub closed. Would have stayed across the street if known
SureStay Plus Hotel by Best Western Sacramento North - Sacramento
Rated no. 13
5.7
Okay 5.7
Based on 1,602 reviews
Details
Reviews

Cleanliness
5.8
Comfort
6.1
Facilities
3.6
Location
7.0
Overall
3.5
Overall 5.6 Okay
Based on 641 reviews
Cleanliness
5.8
Comfort
6.1
Facilities
3.6
Location
7.0
Overall
3.5
Cleanliness
2.0
Comfort
6.0
Facilities
4.0
Location
8.0
Overall
4.0
Cleanliness
6.1
Comfort
6.2
Location
7.0
Services
6.0
Staff
6.8
Cleanliness
3.0
Comfort
2.0
Facilities
2.0
Location
3.0
Overall
2.0
Cleanliness
6.1
Comfort
6.3
Location
7.2
Services
5.8
Staff
6.9
Cleanliness
5.2
Comfort
5.7
Location
7.1
Services
5.8
Staff
7.1
Cleanliness
5.7
Comfort
6.0
Facilities
4.0
Location
6.9
Overall
4.0
Cleanliness
5.5
Comfort
5.9
Location
7.1
Services
5.4
Staff
6.5

Mediocre 2.0
Pros: Check-in and check out were quick and simple. Not much beyond that was great.
Cons: It looks like several people there have overextended their stay. There were several cars in the parking lot that looked abandoned. There were notices placed on the windshield that look like they had been placed there weeks ago. Other vehicles in the parking lot had sustained major damage like missing bumpers, taped-up windows, and one with the whole right rear quarter panel ripped off. Some were sitting on jack stands with tools strewn around them. In the morning I nearly tripped over an extension cord being run from a room out to the impromptu auto shop in the parking lot. I will not be staying here again the next time I travel on business. Do not be deceived by the short-term travelers they lump up front. You will likely get stuck in the back as I did and end up sleeping with a chair against the door.
Okay 5.0
Pros: No breakfast. Location is good
Cons: Facilities are showing their ages. Rooms need to be updated. Not acceptable to a someone expecting better. Lounger was VERY difficult to use One dish towel used to wipe spill making unusable for anything else. Should have a small roll of paper towels at least
Poor 1.0
Cons: There were wrecked cars in the parking space, the Air conditioning didn't work, and the coffee pot that was given to us all wrapped up and sanitized looking actually had mold and some sort of fungus growing in it. When I opened the coffee pot the filter inside had an already used filter in it with black and green mold and white fur balls within. they had the nerve to have it wrapped and clean looking pertaining to COVID procedures. DISGUSTING will never come back or recommend.
Poor 1.0
Cons: the room a/c made a vibrating noise that kept me awake all night.
Good 6.0
Pros: The location
Cons: There was a lot of broken down cars and no where to park
Good 7.0
Cons: Location
Excellent 9.0
Pros: The room was excellent and I would book again soon! && The staff was great and helpful.
Excellent 10.0
Pros: Everything except parking and how it git so expensive to stay after a while of being there
Cons: The manager was really nice everytime i came up to the office the accommodated everything that i asked for. Because im not one to get up early to refresh my towels all i had to was go to the office which you can go all hours and the laundry room was very cheap. Ijust wish it wasnt so expensive
Okay 5.0
Pros: I liked the fact that there was a stove and full size fridge the bathroom was big it was well light and there was laundry and vending machines on site and the price for laundry was pretty cheap and the manager was super nice and very understanding and accommodating as well
Cons: I didn't like the expensive prices for a room that had damaged and the people they stuck next to me was a major problem it sounded like a woman was getting beaten to death screaming all hours of the night parking was a major problem some lady who had walking problems got her car towed and she's a permanent resident there because she was forced to park in a red zone cause there were no spaces open then there was a couple who traveled all the way from Vegas had reservations they over booked them so they had to stay in a room with only one bed and they couldn't fix it cause their booking system is all kinds of messed up the maids do not clean properly they clean half assed the floors and counter tops were dirty there was dirt on the doors I had to get cleaning supplies to clean up the room for my two year old to come and visit and then on top of that they kept charging me 100 deposit everytime I added a couple more days on booking.com because I could just extend my reservation and every time I came into pay there was some sort of problem with a customer there was a few times I had to come back a pay because of it or the system wasn't working
Mediocre 3.0
Pros: I liked that it was close to the freeway and I liked that it had a kitchen with a microwave.
Cons: I am disabled, I was given a room that was already occupied, had to go back to the front office and ask for another, the second room they gave me the door would not open. I called the front desk, so came to show me the door opened the OPPOSITE way.
Excellent 9.0
Pros: Pretty good
Cons: Stay wasn't long enough
Excellent 10.0
Pros: Oh yes I love it!!! So beautiful hotel I like it that my favorite I will back agina hotel more because I love it clam
Excellent 10.0
Pros: Clean quiet
Cons: No
Excellent 10.0
Pros: Clean quiet and good service
Cons: No9
Poor 1.0
Cons: The first room was not clean. Had urine and bowel movement in the tolet..the staff apologized and put me in a second room and it had roaches in the morning..I will never go back
Excellent 8.0
Pros: Close to where I wanted to be no problem or issues
Cons: the AC could be better for these hot days in Sacramento
Okay 5.0
Pros: Close to the freeway
Cons: Other guests hanging outside our room being loud until 12am. Room could be cleaner, no blanket on bed.
Excellent 8.0
Pros: The location of this hotel is very clean, lushes green neighborhoods, and lots of trails to walk/run. The staff keeps the hotel grounds clean and trash cans are emptied every night w/minimal trash overflow, if ever.
Cons: My room had a significant water drip from under the kitchen sink, too much water pressure from the showerhead made the curtains useless. There was a bad odor from the bathroom, not of sewer, and a constant buzz on the telephone line.
Poor 1.0
Cons: NO COMPENSATE FOR ME FOR BEING HERE 6 DAYS WITH 1 BURNER AND NO REFRIGERATOR. NO REFUND FOR THE DEPOSIT. DISABILITY PREVENTS ME FROM UPSTAIRS AND THAT WAS THE ONLY OTHER OPTION. LAUNDRY NEVER DONE.
Poor 1.0
Cons: The hotel advertised a breakfast. There was none,not even coffee or orange juice. We did not have clean towels for our second night. There was constant noise and smoke from people having a barbecue both nights. It was an extremely disappointing experience
Poor 1.0
Pros: Location
Cons: Horrible checking, room smelled of marijuana, smoke detector was down, checkin clerk, told me if I was not happy with the room, I would have to stay elsewhere. Not even ice machines, will never recommend
Poor 1.0
Cons: Rude staff
Poor 1.0
Pros: Location
Cons: Staff was rude
Poor 1.0
Pros: Location
Excellent 10.0
Pros: Staff made my stay more comfortable went above and beyond made it easier
Mediocre 2.0
Pros: The receptionist was very nice
Cons: Did not stay. Room was dirty, with big stains on the sheet, and lights not working. Police was there when we arrived for reasons unknown, but judging from the sketchy people hanging around in the parking lot being loud and swearing. Felt very unsafe!!
Mediocre 3.0
Pros: It was located a few minutes from where our daughter had to be for surgery the next morning.
Cons: 1st room was horrible wish I had more space to explain 2nd room not much better Rooms were falling apart,provided terribly over used pillows,bedding, mattress no complimentary breakfast as advertised noises coming from building were so loud. REALLY SUCKED
Poor 1.0
Pros: There was nothing best for this hotel.
Cons: The staff was rude and they had roaches in the bathroom, on the carpet and on the stove. The bed sheets had holes and the towels had stains on them. Also I had to use the towels that my car seats had to wash myself. This was the worst experience ever.
Mediocre 2.4
Poor 1.0
Pros: Nothing
Cons: The room was dirty cabinets were broken shower had hair in it no blanket just a sheet. Microwave didnt work
Okay 4.0
Okay 4.0
Cons: The room was filthy underneath the mattress cover had hairs from every customer in history. Door had Dents in it counter had nail polish on it Orange mold all over the shower tile grout, I just felt unclean
Mediocre 3.6
Excellent 8.0
Pros: Nice and clean location
Good 6.0
Cons: wifi was really slow. poor selection on TV some channels blury. It was what I expect from ES property
Excellent 10.0
Pros: I loved that it had a little kitchenette in the room.
Cons: We decided to stay another night and they had upgraded us at no charge due to room we booked being unavailable but the next day they made us move we would have liked to just stay but we ended up liking the smaller room better anyway
Excellent 10.0
Pros: Great, convenient, quiet place
Cons: N/A
Okay 5.0
Pros: The AC worked
Cons: The homeless and drug addicts, the neighbor pounding on the door, the proken soda machine,the microwave door wouldn't open, the price
Mediocre 2.0
Pros: The location was great, kind of secluded away from most high traffic areas. We enjoyed the quietness of the place
Cons: The room had a strong marijuana stench. We attempted various times to call the front desk to no avail. This was very disappointing.
Mediocre 2.0
Pros: Room and Bathroom were clean
Cons: Non-smoking room reeked of tobacco Pillows were very flat and attempts to get additional pillows were not successful TV remote did not work TV stand was broken and there was concern the TV would fall
Mediocre 2.0
Cons: The signs states the lobby is open until 11 PM; however, we arrived before 11 and the door was locked and it took 20 minutes before someone showed up to assist. Further the hotel doesnt clean rooms and overbooks and tries to scam guests.
Mediocre 3.0
Pros: Nothing
Cons: Homeless man out front, people doing drugs in rooms and parking lot, 1st room they gave me was inhabited or had never been cleaned, 2nd room had cigarette burns in bedding, and was swelteringly hot. Would not go back no matter the price.
Okay 5.0
Pros: I liked the setup and layout of the hotel. We had a little issue anitially when we checked into our room but the staff quickly came and fixed the issue. But honestly for the severity of the problem the bare minimum was done to acomidate for it.
Cons: There was a huge smear of Dogg feces on our sheets when we first got to our room. I notified the front desk and the quickly responded. I was extremely disgusted and the bare minimum was only done to fix the problem. (New sheets)
Mediocre 2.0
Pros: Location.
Cons: 1. I requested a "non-smoking" room and the room wreaked with cigarette smoke. 2. No trash cans anywhere 3. Floors were inundated with dirt. I wipe the floors and the paper towels were dark gray.
Good 6.0
Pros: Nice big refrigerator and kitchen area.
Cons: We were on the second floor and there's no elevator. The tub finish was damaged and there was some dirt in the tub, though after trying to clean it, I discovered most of the 'dirt' was discoloration of the tub finish. There is really not enough parking.
Good 7.0
Pros: The staff and front desk are really courteous and friendly.I appreciate smiling faces with great customer service.
Mediocre 3.0
Cons: Room was not clean, carpet very stained, definitely needed an update. Could not bolt the door and it was an outside door.
Okay 5.0
Pros: Location
Cons: There was no trashcan in the kitchen or room, only one in the bathroom.
Mediocre 3.0
Pros: Location
Cons: Yhe room stank of Cigarettes, I had to go to the office to get towels
Mediocre 2.0
Cons: They called me to inform me they did not have a room for me after it was all booked and confirmed. Nor did they make any attempt whatsoever at trying to find me other accommodations due to their error. I cannot recommend this hotel to anyone. The customer service associate was rude and really had no care as to the situation they put me in.
Good 7.0
Pros: Parking
Cons: No
Okay 5.0
Pros: None
Cons: Rude staff Location Price is high
Good 7.0
Pros: Location and clean hotel.
Cons: Unclear description on their amenities: it says free breakfast, but it wasn't provided. Please have more clarifications on this subject. Thank you,
Okay 4.0
Pros: Somewhat decent neighborhood, and the desk clerk seemed nice enough, but he obviously did not have the managerial power to put us into two rooms, for the two beds we bought and expected. Really, a rollaway? "common.
Cons: Specifically booked a room with two beds. They checked us into room, and it had not been cleaned since last occupant had been there. It was disgusting. So, instead of putting us in another double room, they left us in a small king with a rollaway. No good
Okay 5.0
Pros: I liked the coffee.
Cons: Our first room had a clogged toilet and a dirty microwave. The second room (we moved to) had a broken heater.
Okay 5.0
Pros: Hotel room was generally fine. No outstanding. No major problems.
Cons: The bed. Stayed 2 nights, neither myself or my spouse slept well either night because of the bed.
Good 7.7
Pros: I just needed a pet-friendly room that was clean and comfortable, a stopover for a long road trip, and Extended Stay worked.
Okay 5.0
Pros: Location
Cons: The room had problems
Good 7.0
Pros: Location
Cons: Staff
Mediocre 2.5
Pros: NOT A THING!
Cons: It was disgusting, loud, uncomfortable, sketchy people staying there.
Good 7.0
Pros: Location
Good 6.0
Pros: The shower was cool. The linens were clean and fresh.
Cons: It was a smoking room. I thought we were getting non-smoking. My eyes burned the whole time. It smelled terrible in there. The air conditioner/fan blew right at the bed so it irritated my eyes even more. Bed was very uncomfortable.
Good 7.0
Pros: That it was out the way
Good 7.0
Pros: Friendly staff went to lengths to make sure I received an urgent message that was called in to reception. Easy and fast check-in at 3am and a room that fit my needs.
Cons: Shady figure hanging around the premises at time of check-in. And the fact that the hotel consisted of 3 different buildings without elevators was less convenient.
Okay 5.4
Pros: Layout of room was fine
Cons: Toilet barely worked. Door to bathroom was broken. Floor was dirty. Cabinets were old and worn.
Mediocre 2.5
Pros: The room was a good size
Cons: They didnt want to give us an extra blanket, extra pillow, extra nothing. We stayed 3 days and they only gave us one roll of toilet Paper. When we asked for more they said they ran out and they're trying to get more.. I will never stay here again.
Extended Stay America - Sacramento - South Natomas - Sacramento
Rated no. 14
5.6
Okay 5.6
Based on 641 reviews
Details
Reviews

Cleanliness
5.7
Comfort
5.9
Facilities
4.2
Location
6.6
Overall
4.0
Overall 5.4 Okay
Based on 482 reviews
Cleanliness
5.7
Comfort
5.9
Facilities
4.2
Location
6.6
Overall
4.0
Cleanliness
2.0
Location
2.0
Overall
2.0
Staff
2.0
Value for money
2.0
Cleanliness
5.9
Comfort
6.4
Location
6.6
Services
6.3
Staff
6.8
Cleanliness
4.0
Comfort
4.0
Facilities
3.3
Location
3.3
Overall
2.0
Cleanliness
5.7
Comfort
5.9
Location
6.5
Services
5.4
Staff
6.8
Cleanliness
6.1
Comfort
5.8
Facilities
4.0
Location
7.2
Overall
4.0
Cleanliness
5.5
Comfort
5.8
Facilities
5.3
Location
6.7
Overall
6.0
Cleanliness
6.5
Comfort
6.6
Location
7.1
Services
6.4
Staff
7.0

Poor 1.0
Pros: Quiet water got hot
Cons: Staff was rude checking in ;;,
Mediocre 2.0
Pros: Location
Cons: Crack head motel. Lots of activity in the parking lot at late hours. People making all sorts of noise. Worried about your car don¿t stay here
Excellent 10.0
Pros: Good customer service.clean facility, very comfortable.
Excellent 10.0
Pros: staff friendliness
Cons: not upgraded
Poor 1.0
Pros: Nothing
Cons: The property looked gross, the rooms smelled and looking like they hadn’t been cleaned ever. The sheets were stained. Also, moments after arriving, during our check in, our car was broken into and our stuff was stolen. Would never recommend this place to anyone especially family’s
Good 6.0
Pros: Didn't do breakfast and location was cool.
Cons: People trying to break into my car and my alarm going off every 5 minutes with many people hanging out everywhere.
Mediocre 2.0
Pros: I hate kayak!
Cons: Nothing I will never use this site again
Excellent 10.0
Pros: Love that it has kitchen
Cons: The location was behind another hotel that was bad.
Poor 1.0
Pros: The staff were very mean and lying, our room #314 was very dirty so as the blankets, no clean towels. The elevator was very dirty. Sorry to say that but it’s true.
Cons: The staff should not lying to customers. Be true
Excellent 9.0
Pros: Front Desk person amazing person very humble and professional.
Cons: Not enough bed sheets at the moment when you need to change them. Guest has to wait till the end of the day to have extra bed sheets and towels
Mediocre 2.0
Mediocre 3.0
Pros: Hot water in shower
Cons: Other hotel guests were yelling at 4am. It was not good. Late into evening people would pull in with music blaring. I will not choose this type of hotel again
Poor 1.0
Cons: First of all I was given a key to a room that somebody was already staying in. Second of all the room was gross. It was not clean they were dead roaches and flies in the room. In the room had a very unpleasant odor.
Good 6.0
Pros: Its quiet and clean enough although the floors never are. For the most part the staff is good but they need training on reservations within and reservations out sourced.
Cons: The employees are not trained properly some follow policy some dont. One employee disregards your booking.com reservation and overcharges you as a walk in that then messes up your deposit
Excellent 8.0
Pros: Everything
Cons: Nothing
Excellent 8.0
Pros: Quiet and decent location
Cons: Each day the stay was extended they wanted another 50 dollar deposit instead of just leaving my card on file. They reversed the charge which takes 3-5 days but the new deposit amount sure does come out same day. The floors and bathroom were dirty. Also if you need help at night they have one girl that usually does the night shift that likes to hang out with people outside and not go back in to help the guests.
Good 7.0
Pros: The location is good they offer dog waste bags and pet stays are not a hassle.
Cons: Upon arrival I had to scrub the floor and the bathtub.
Okay 5.0
Pros: Price point and location. On-site security guard.
Cons: Excessive foot traffic at odd hours. Room quality is subpar. Bed bug s and other insects in room.
Good 6.0
Pros: Location
Cons: No
Poor 1.0
Pros: Nothing
Cons: Everything
Okay 4.0
Pros: Location is great-close to many shops & restaurants. Fridge, microwave, stove for cooking is a plus. Internet is available, but slow.
Cons: Room was old and smelled a bit. Loud music and people hanging outside the parking lot day and night. No housekeeping. Pricy for 2 stars. Bed was small and only two pillows. Could hear my neighbors.
Okay 5.0
Pros: The refrigerator
Cons: Room was somewhat dirty
Poor 1.0
Pros: Nothing
Cons: everything
Mediocre 3.0
Pros: IIt was clean
Cons: No toilet tissue. Had to get dressed and go back down to the office to get some
Good 6.0
Pros: It had a kitchen
Cons: No
Excellent 10.0
Pros: Friendly service.
Excellent 10.0
Pros: Spacious rooms.
Cons: Not at all.
Poor 1.0
Cons: It had bed bugs and my arms are all bitten up. The place was filthy.
Mediocre 3.0
Pros: The hot water
Cons: Cigarette smell , Bug droppings in the dressers . Heater burn out smell, Stains on floor & walls ...
Poor 1.0
Pros: Nothing
Cons: Everything
Good 7.0
Pros: I liked the location.
Cons: What I didn't like was the smell of a animal urine. That's what I smelt immediately when I entered the room. What I also didn't like was the front desk receptionist calling both rooms and accusing us of not paying for an extra day she was very rude
Poor 1.0
Pros: NOTHING!!
Poor 1.0
Pros: Allowing pets
Cons: Trashy. Room was not very clean, many people coming and going from rear of parking lot
Poor 1.0
Pros: Absolutely nothing
Cons: Staff, cleanliness, customer service
Okay 4.0
Pros: Location only.
Cons: Services and expected clean room.
Mediocre 3.0
Pros: Very friendly people.
Cons: First room filthy with bugs, spiders, cob webs in a rook that obviously had not been cleaned in some time, especially behind window curtains. Dead bugs on curtains and window sills. I was not comfortable staying in this hotel.
Poor 1.0
Pros: Leaving it
Cons: The manager and other employees were extremely rude and the room was nasty dirty and the bathroom had holes in the door..
Excellent 8.0
Pros: Location and friendly staff
Excellent 8.0
Pros: Clean and comfortable
Cons: No
Poor 1.0
Pros: Location
Cons: Very dirty, stained sheets with burn holes, blood on the bathroom wall, the shower curtain was a foot too long and who knows what was growing on it.
Good 6.0
Pros: It was clean. Good for what i paid.
Cons: I called about an extra pillow i really needed one for my son and was quickly told no they dont give extra pillows,i had to share a pillow with my son it wasn't so bad I just thought even making me feel like there was an effort made would have been cool.
Good 6.0
Pros: quiet. comfortable bed. air conditioner worked good, not too noisy.
Cons: coffee makers for room did not work.(2 of them)
Excellent 8.0
Pros: Location
Okay 4.0
Pros: Location was right off freeway.
Cons: I was expecting free breakfast to be more than just coffee? The door knob for rest room was inoperable. The walls to the room was not sound proof enough you could hear weird late night noises from your neighbors. The vending machine took my money.
Excellent 8.0
Pros: Location, and friendly staff
Okay 4.0
Pros: Close to free way
Cons: The room is so dirty, it's not clean, and smells so bad. It's the worst I ever experienced. They got to clean the room. The front door is full of trash cans. The worst place
Okay 4.0
Pros: Nothing
Cons: The carpet is discussing brown stains just horrible
Excellent 9.0
Pros: It had a kitchenette and extended our check out to 12noon.
Cons: No ice machine.
Excellent 8.0
Pros: Location, easy access
Okay 5.0
Pros: The hotel location was convenient for my trip plan.
Cons: The hotel was average. I would appreciate cleaner accommodations.
Mediocre 3.0
Pros: Cable t.v
Cons: The price difference from the reservation confirmation..& the electrical plug socket broken or too big for any plug in.
Mediocre 2.0
Pros: I liked the price, the fact that it was a studio was nice.
Cons: I was somewhat dirty. Floor was sticky. And the common areas were undesirable.
Okay 5.0
Cons: There was no breakfast
Good 7.0
Pros: Convenience
Okay 5.0
Pros: Manager and location very good.
Cons: I will only say "You get what you pay for"
Good 7.0
Pros: Great staff !!
Mediocre 3.0
Pros: Location
Cons: Room had all kinds of bugs flying. Bed had bed bugs. Window drapes smelled cigarettes and what notes. I had to put my own layer of fabric on bed to sleep on bed.
Mediocre 3.0
Pros: my second room was up to par and ok. my first room was a COMPLETE DISASTER from the cockroach to the flooding drains to the overhot heater! I even cleaned my own floors. The staff was friendly and nice but still charged me $35 extra for my stay.
Cons: my first room was a COMPLETE DISASTER from the cockroach to the flooding drains to the overhot heater! I even cleaned my own floors. The staff was friendly and nice but still charged me $25 for the early check-in a dang $10 more for the new room.
Good 7.0
Pros: Easy access to freeways. Local diners.
Mediocre 2.0
Pros: Nice staff & apologetic
Cons: Roaches in first room (nice lady moved us). Also seedy part of town.
Good 7.0
Pros: The location is nice
Cons: The carpet was dirty n I never got my deposit back
Good 6.0
Pros: Location was close to where I needed to be and in a quieter area.
Cons: The room was dirty. The table has sticky spots on it, the bed sheet had dirt spot on (made me wonder if it had been changed? And the bath towel had hair stuck to it.
Okay 4.5
Pros: The location was fantastic. However, all but one of the staff were curt and unfriendly. I was traveling for business. The water was shut off while I was mid shower. I literally had to go to my business meeting without having been able to rinse-out and style my hair. I was told there was an emergency water issue and they had to shut it off and "didn't have time to warn all the occupants". Would have been nice to have a warning. After, the front desk person was helpful in complying with my being given a refund due to the issues. At the end of it all I feel I was treated fairly given the inconvenience.
Excellent 10.0
Pros: Hands down, the service! Whitney who was at the check in desk when I arrived was do helpful & was so nice about everything! She even laughed along with me while I was feeling so outa sorts and I went to my room in a completely different and better mood than I arrived in due to outrageous family issues that day. She assisted my aunt, who booked the room for me, who is completely challenged by anything involving technology. And was clear, precise but very patient and accommodating with her. Best experience ever!
Okay 4.5
Pros: The staff. Very convenient to the airport.
Cons: My non-smoking room smelled of smoke - bathroom not clean
Good 7.3
Pros: The staff was nice and they were clear about giving directions. The tv and channels were good ones. The room we stayed in had a fridge, sink, and two top stoves. It also had a table with two seats and a couch. I liked how the closet had a curtain to cover your clothes. The room design was nice and better than it expected.
Cons: I don't like how the tub was clogged up, but as I was about to call the front desk, the man who gave us our room called to make sure everything was ok in the room, so right away I told him and he sent the maintaince guy up. The bathroom could have been cleaner but it was not disgusting.
Extended Stay America - Sacramento - Northgate - Sacramento
Rated no. 15
5.4
Okay 5.4
Based on 482 reviews
Details
Reviews

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