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Hotels near Salt Lake City Airport

Hotels near Salt Lake City Airport

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Salt Lake City (SLC) - Salt Lake City, UT, United States
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Best hotels near Salt Lake City Airport

Cleanliness
9.3
Comfort
9.2
Facilities
9.0
Location
9.0
Overall
8.4
Overall 9.0 Excellent
Based on 647 reviews
Cleanliness
9.3
Comfort
9.2
Facilities
9.0
Location
9.0
Overall
8.4
Cleanliness
9.2
Comfort
9.1
Location
8.9
Services
8.9
Staff
9.1
Cleanliness
9.5
Comfort
9.3
Location
9.1
Services
9.3
Staff
9.3
Cleanliness
9.3
Comfort
9.3
Facilities
10.0
Location
8.9
Overall
10.0
Cleanliness
9.4
Comfort
9.3
Facilities
8.6
Location
8.8
Overall
8.0
Cleanliness
9.0
Comfort
9.0
Location
8.6
Services
8.9
Staff
8.7

Mediocre 2.0
Pros: Location.
Cons: No room service. Breakfast was a joke.
Excellent 10.0
Pros: The comfort of the bed, soo many pillows to prop up while watching television. The bathroom was very nice. The sliding doors to the shower, the shower head was on one end and the faucet was on the other end which made the shower very nice. No bathtub. When I checked in the guy asked if I wanted housekeeping. I stayed 3 nights, and did not need housekeeping. Plenty of towels for the stay. The staff were all very nice. The breakfast was very good. Asked for extra soap and shampoo at checkin. The guy gave me plenty of soap, shampoo and conditioner to last throughout the stay. The laundry room is very nice.
Cons: They didn't have any laundry detergent. I left this morning, and the detergent would be there today. However, the staff did tell me where I could find detergent. Depending on which washer cycle the laundry is on will determine how much you pay. The range is $1.75-2.25 to wash. The dryer was $1.50. I do not know of there was an extra charge for high heat az I had the dryer on medium.
Excellent 10.0
Pros: Workout room, room itself, breakfast
Cons: Nothing
Excellent 10.0
Pros: I like that it was in a perfect location not too far from anything and isolated in some type of way from the city right on its own but not too far and I love the view of the mountains
Cons: There’s nothing I don’t like about the property
Excellent 10.0
Pros: The staff was fantastic. Clean and spacious rooms that are very comfortable and up to date. Breakfast included in rate and had a nice shuttle that picked us up and dropped us off at the airport and had good hours of operation. Great place to stay near airport at a great rate. I highly recommend.
Cons: Nothing. We had a great stay.
Excellent 10.0
Pros: Super friendly staff
Cons: Nothing about the hotel! But man the mosquitoes are thick there! I am assuming it is because of the Salt Lake.
Good 6.0
Pros: Front desk staff were so kind and happy and helpful. The place seemed very clean, newish and also very quiet compared to other similar hotels I have stayed in recently. It was nice there was vending machines that were well stocked because there’s no restaurants around
Cons: The breakfast situation was less than expected. The cost of having a dog was $40 when the holiday inn down the street just charges $20. That was a shock. The bed was uncomfortable
Excellent 10.0
Pros: Beds and pillows
Cons: No
Excellent 10.0
Pros: Hotel was clean and comfortable. Te front desk crew was super nice and helpful.
Okay 4.0
Pros: Location to airport. Staff member for the night was nice but appeared overwhelmed due to how she was the only staff member at the hotel for the evening shift.
Cons: Only one staff member for the entire hotel. It took over 1 hour to check in and there was a line out the door for people waiting. No one was at the front desk for almost 20 minutes and the phone kept ringing. Pool was closed.
Excellent 10.0
Pros: The staff was delightful and the room was perfect!
Good 6.0
Pros: Close to airport
Cons: The stairway smelled like smoke. The heater and air-conditioning was so loud you could hard sleep. And for our morning breakfast they served us moldy bagel's.
Excellent 8.0
Excellent 10.0
Pros: First of all the staff members were extremely friendly and helpful. Secondly, the rooms were very clean and quiet. And third, the beds and bedding were extremely comfortable. I’m used to soft bamboo sheets at home & the hotel sheets felt like bambo
Good 6.0
Pros: Friendly staff, good shower!
Cons: lost TV reception half way through my stay
Excellent 10.0
Pros: New and sparking clean hotel and room
Cons: None
Excellent 10.0
Pros: The staff here is amazing. Hotel employee is simply amazing. Always nice very profesional.
Cons: Nnothing always enjoy my stay there
Excellent 8.0
Pros: I love how clean this group of hotels are, I’ve staying in them in multiple locations and they’re always very clean and updated.
Cons: There’s the free breakfast with the deal I got and they were giving out breakfast bags because of the covid stuff going on but I expected something a little nicer like a juice or tea, a pastry, some fruit. We got water and a granola bar.
Excellent 10.0
Pros: The staff was exceptional in service and friendliness. The breakfast was excellent with a plentiful selection, and best of all were the waffles.
Excellent 10.0
Pros: This Comfort Inn has one of the most honest Assistant General Managers on the planet. Hotel employee made our 50th wedding vacation a very happy one instead of a very sad one.
Cons: We didn't stay longer.
Excellent 10.0
Pros: Staff was polite
Cons: Nothing
Comfort Inn and Suites Salt Lake City Airport - Salt Lake City
Rated no. 1
9.0
Excellent 9.0
Based on 647 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.0
Facilities
8.0
Location
9.0
Overall
7.6
Overall 8.7 Excellent
Based on 425 reviews
Cleanliness
9.1
Comfort
9.0
Facilities
8.0
Location
9.0
Overall
7.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
9.0
Location
8.9
Services
8.7
Staff
9.3
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.1
Comfort
9.1
Location
9.1
Services
8.9
Staff
9.2
Cleanliness
9.5
Comfort
9.4
Facilities
10.0
Location
9.3
Overall
9.0
Cleanliness
9.1
Comfort
8.9
Facilities
2.0
Location
9.0
Overall
2.0
Cleanliness
9.1
Comfort
9.0
Location
9.1
Services
8.7
Staff
9.5

Excellent 9.0
Pros: Comfort Inn staff were very helpful arranging transportation to the airport. The van driver was very friendly and entertaining. Also, he was a safe driver. The free breakfast was superb. Great variety of breakfast foods. The rooms were well maintained and the beds were very comfotable.
Cons: The choices of restaurants were limited. Fortunately we had a car and your staff made a good recommendation for dinner.
Excellent 9.0
Pros: Suite was the perfect size for our family
Cons: Pool was broken, very disappointing
Good 6.0
Pros: Breakfast was OK. And check out was easy.
Cons: The floors needed vacuuming and the pool was having maintenance so we couldn't use it. We picked it since it listed the pool. Just wished they would have said it was not available . We would have stayed elsewhere.
Excellent 9.0
Pros: Breakfast was good.
Excellent 9.0
Pros: Good location, clean, friendly staff, nice & comfortable rooms, and a good breakfast! An added plus…..the person checking us in honored my request of giving us a room with a view of the parking lot! That made us very happy!
Cons: My only negative comment……the toilet seemed exceptionally low. I would guess it might be difficult for many people to use.
Excellent 8.0
Pros: We stayed here two nights on our way to California. When we arrived there was something on the chair cushion and I didn’t wanna stay in that room. I felt unclean. I called downstairs and we were immediately given another room. Very happy.
Cons: The pool was closed for maintenance our whole visit.
Excellent 10.0
Pros: For the price and the location this place is excellent. The rooms are immaculately maintained. From the airport pick up to the beds to the bathroom everything was just perfect for the price. The breakfast spread was amazing!
Cons: The dining area was a little too crowded. It was not possible to maintain social distancing right now.
Excellent 9.0
Pros: Hotel employee was great. Very helpful in getting us a late night shuttle from the airport and fast check in!!
Excellent 10.0
Pros: Hot Breakfast, clean rooms, quiet at night, shuttle pick up was 10 minutes.
Excellent 9.0
Pros: The front desk staff was wonderful and very accommodating. The rooms were clean and it was a nice place for our multi-generational family to stay.
Good 7.0
Pros: room was clean
Cons: the breakfast time was to small of a window. we woke up late since we checked in late and miss it.
Mediocre 2.0
Pros: Amy provided excellent customer service.
Cons: Cleaning chemicals where harsh, I got a headache in 5 minutes.
Good 6.0
Cons: This hotel is old, low ceilings, and needs to be updated.
Mediocre 3.0
Pros: The size of the room was nice.
Cons: The hotels approach to use of the swimming pool and breakfast during the pandemic are quite draconian. I have been to other hotels during this time, and all of them allow for scheduled time to use the pool and a proper breakfast with gloves.
Excellent 9.0
Pros:  front desk was excellent. It's a budget hotel but well worth the price. Free shuttle and free parking for 10 days. Happy with it. Will stay again.
Excellent 10.0
Pros: Very nice hotel and the price was great! Everything was clean and the breakfast was super
Mediocre 3.0
Pros: Easy assess from interstate
Cons: The clerk who checked us in had no people skills. He was rude and very difficult to understand. Definitely note a goodfit for a welcoming deak
Excellent 9.0
Pros: Location was a crucial aspect. The hotel served a hot breakfast which was much desired.
Cons: No
Excellent 9.0
Pros: Staff was friendly! After arriving to breakfast after it had closed, one of the staff chased us down and invited us to come back. We enjoyed bacon, potatoes, eggs, and pastries.
Good 6.0
Pros: Shuttle to airport.
Excellent 10.0
Pros: location to airport
Cons: laundry service was closed after 8pm
Excellent 10.0
Pros: Location
Cons: Everything was fine
Excellent 10.0
Pros: The staff. , at the front desk was great. She went above amd beyond to make sure our stay was wonderful as we were staying after a surgery I had. She allowed us to have a late check out and offered another night st a discounted rate.
Cons: No
Good 6.0
Cons: Squeaky floor.... I had an important meeting the following day, but couldn't sleep until 2AM because of the noise from the upstairs floor.
Good 7.0
Pros: staff
Cons: poor shower facilities, i.e., little soap, shampoo, cups in sink area.
Excellent 10.0
Pros: Clean, big rooms. Great breakfast. Comfortable beds.
Cons: N/a
Good 7.0
Pros: Location
Cons: No
Okay 5.0
Pros: the comfortable bed and breakfast
Cons: a lot of things. elevator stopped working. power went off for more than an hour. staff brought cold water with a hose into the swimming pool when we were there with our kids. asked for a crib as soon as we checked in and they took over 6 hours to bring it
Mediocre 3.0
Pros: Clean...that's it. Asked me what floor I would like to be on.
Cons: Way to noisy....freeway traffic....bed was horrible...staff didn't bother to explain where room was located in the hotel.
Poor 1.0
Pros: Nothing
Cons: We checked in late after traveling all day before an early flight. We turned down the bed sheets and there was mens body hair all over and what looked like a chunk of human feces. I would like to say more if someone would call me.
Comfort Suites Airport - Salt Lake City
Rated no. 2
8.7
Excellent 8.7
Based on 425 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.8
Facilities
8.6
Location
8.8
Overall
8.3
Overall 8.6 Excellent
Based on 389 reviews
Cleanliness
8.9
Comfort
8.8
Facilities
8.6
Location
8.8
Overall
8.3
Cleanliness
7.6
Comfort
7.2
Facilities
7.6
Location
7.6
Overall
7.2
Cleanliness
8.9
Comfort
8.7
Location
8.7
Services
8.6
Staff
8.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Staff
10.0
Cleanliness
9.3
Comfort
9.3
Facilities
9.3
Location
8.6
Overall
9.3
Cleanliness
8.8
Comfort
8.7
Location
9.0
Services
8.5
Staff
8.9
Cleanliness
9.0
Comfort
9.0
Facilities
10.0
Location
8.6
Overall
10.0
Cleanliness
9.3
Comfort
9.2
Facilities
9.0
Location
9.1
Overall
9.0
Cleanliness
8.9
Comfort
8.5
Location
9.0
Services
8.1
Staff
8.8

Excellent 10.0
Cons: One working elevator
Good 7.5
Pros: It is close to the terminals and room is big and clean!
Cons: But air conditioning makes a lot noises.
Excellent 9.0
Pros: Room was nice, good linens, bed and pillows. Spacious room. Breakfast was fine. Pretty good value for the price.
Excellent 10.0
Pros: Very comfortable stay, best hotel experience in a long time. Room was clean and breakfast was excellent for our family. Thank you!
Excellent 9.0
Pros: Breakfast was good, I wished there was a meat available but that’s not a big deal. The rooms were very nice and spacious. The pool was clean and well stocked with towels and pool noodles. Bed was comfortable.
Cons: I called the hotel a few times over the month leading up to my stay. I had booked 7 rooms so I was trying to make arrangements for our group. I got conflicting information almost every time I called. It all worked out in the end just how we needed which I was extremely grateful for but it was frustrating at times being given different information depending on who I spoke to.
Excellent 9.0
Pros: This hotel had helpful and kind staff. The proximity to the airport and the free shuttle to it, saved me time. The room was large with a seating area, workspace, and a comfortable bed. The included breakfast was more than I had expected...make your own Belgian waffles! So cool. Water pressure in the shower was very strong. Only stayed one night, but I would stay there again for sure!
Cons: Nothing.
Excellent 10.0
Pros: The room was clean and the breakfast was great. Not using Covid as an excuse to give you an orange and a granola bar in a paper bag.
Cons: It would be nice to stop using the Covid as an excuse to not clean the room during the stay.
Good 7.0
Pros: Air conditioning is loud and blows right on the bed. Horrible
Cons: A/C
Excellent 10.0
Pros: Clean room, comfortable bed Convenient shuttle
Cons: Wish there were more buffet options
Okay 5.0
Pros: The hotel room was great and it has a wonderful use of space in it. It even had a full ethernet connection for use with a laptop which was wonderful in itself.
Cons: The additional hold for incidentals was offputting since there are none in the hotel room but you would need to go and grab some out of the kitchen that they have at the front desk which seems a bit odd in itself.
Excellent 10.0
Pros: The room was nice and clean and the hotel was really nice.
Cons: It was noisy from the freeway
Excellent 8.0
Pros: Staff was doing everything they could to do the best with COVID-19. Pool was open, but had to be reserved, breakfast was premade to-go bags, etc.
Excellent 10.0
Pros: The staff was great. The front desk was really helpful and personable.
Cons: There were a few little things in the room that were sort of dirty. The microwave and fridge didn¿t look like they had been cleaned thoroughly.
Okay 5.0
Cons: Was not as clean as I expected. Seems the hotel is on the verge of giving up.
Excellent 8.0
Pros: close to airport
Cons: due to covid, they don't have airport shuttle and instead of hot breakfast they give out sack with snacks in it. would have been nice to know there was no shuttle service when we booked room. Instead we found out at check in.
Excellent 8.0
Pros: Location near airport
Cons: they had discontinued free shuttle to airport which we found out about at check in. sack of snacks in lieu of breakfast, minimal soap, wash clothes shampoo etc.
Okay 5.0
Pros: Location, separate sitting area in room.
Cons: Missing linens and bedding. No extra toilet paper, no cleaning the room and replacing towels, which were already short. Garbage stuck on garbage cans, no bag, so gross. Front entrance reeks of cigarettes and then overpowering scent cover up entering buil
Good 7.0
Pros: The location is near airport and the staff were very nice.
Cons: I was expecting shuttle service and breakfast. We were given a snack in a sack for breakfast and had to call a cab to get to airport. We left car at motel,so to compensate for no shuttle they waived the parking fee. That was fair. Another Covid-19 thing!
Mediocre 2.0
Pros: I didn't like anything
Cons: They could actually try to clean the rooms
Poor 1.0
Pros: Nice rooms
Cons: Key cards didn’t work. Clerk alone had to run to open rooms. Long waits And lines for check in. My girls were on 2nd floor me first. Phone in room did not work. I had to run up and down. Crap bag breakfasts. No airport shuttle service.
Poor 1.0
Pros: I am not really sure.
Cons: The walls are so thin I could hear people chatting in the adjacent room. Staff unfriendly. Bed had several blood spots. Horrible experience, can't believe this hotel is part of "Marriott" chain.
Okay 4.0
Pros: Hotel is in a location convenient to the airport.
Cons: I was hoping the room would be cleaner and that there would be extra protocols given COVID. I could see hairs on the floor of the bathroom, stains on the couch, etc. that just don't make you feel great in the middle of a pandemic.
Good 6.0
Pros: The room layout was great. The bed was very comfortable and location as well as free/convenient parking.
Cons: The service/ cleanliness was not good especially for a Marriott brand as well as during pandemic. We stayed 5 nights, Nothing stating no room service so we had trash issues as well as waiting at desk for towels. No breakfast either among other things.
Mediocre 2.0
Pros: Location
Cons: No hot breakfast and no airport shuttle as described when booking,
Good 6.0
Pros: Room was spacious and very clean. Comfy bed and decent shower.
Cons: They did not offer the shuttle service from the airport, which was one of the main reasons I booked this hotel. Also, there was no breakfast, even though the site said there would be. That was another reason i booked this hotel.
Excellent 8.0
Pros: The hotel was clean and simple.
Cons: Unfortunately it is in a remote location with limited access to stores for food and drink.
Excellent 9.0
Pros: The room was large with a spacious bathroom with plenty of counter space. Also the A/C worked well which was good considering the high air temperature. Nice complimentary breakfast too.
Cons: All good.
Excellent 10.0
Pros: Helpful, courteous staff. Clean organized rooms
Cons: No Problems
Excellent 10.0
Pros: Staff very friendly and helpful.
Cons: No problems
Good 6.0
Cons: It was not clean! Food opened and still in room. Tissues and hair ties everywhere.
Good 7.0
Cons: Beds were too hard and the pillows were too thick for our taste.
Good 6.0
Pros: The room was modern and comfortable.
Cons: Breakfast was just ok.
Mediocre 3.0
Pros: Location and airport van service was excellent. Hotel and room design and interior layout were great. Furniture and fixtures were excellent.
Cons: My mattress sheet and pillow cases were not changed. The air conditioning unit was very loud and provided only maximum fan speed and only maximum cold air with no way to adjust the speed or tempurature without turning off the air conditioning.
Okay 5.0
Pros: It was quiet
Cons: The bathroom was right at the bedside and no bathtub
Okay 5.0
Pros: Loation, price, ammennities and service
Cons: Only complain is that there is no proper insulation used in construction of this hotel. There is lots of noise - especially from the ceiling
Good 6.0
Pros: The room was clean, beds were comfortable and staff was friendly.
Cons: The room was not as advertised, breakfast was running out, breakfast space was too small for guests, and pool was very small and overly chlorinated.
Good 7.0
Pros: Front desk greeter was attentive and let me check in early however no information was conveyed ie breakfast, wifi, cafe hours, renovation process etc.
Cons: On going renovations that are VERY noticable
Good 6.0
Pros: We like the location.
Cons: The free breakfast was out of most of the items we wanted. We have stayed here before and really liked it. This time was not as great. Out of eggs, potatoes, syrup, bananas. Still an hour to go for breakfast.
Good 7.0
Pros: The staff was very friendly.
Cons: I didn't like the breakfast choices.
Good 6.0
Cons: The breakfast was not at all what was described on the web page. The room was set up very strange and the doors to the bathroom didn't close to keep privacy.
Okay 5.0
Cons: Noisy...too much traffic. Upon arrival I did not get the room that was paid for. I reserved a room with a king bed and got 2 doubles. Also the shower and toilet rooms did not lock. I thought this was really weird.
Excellent 8.0
Pros: Continental feel and decor. Excellent and attentive service.
Excellent 9.7
Pros: We had a very nice day the staff was great
SpringHill Suites by Marriott Salt Lake City Airport - Salt Lake City
Rated no. 3
8.6
Excellent 8.6
Based on 389 reviews
Details
Reviews

Cleanliness
8.9
Comfort
9.0
Facilities
10.0
Location
8.7
Overall
9.2
Overall 8.6 Excellent
Based on 135 reviews
Cleanliness
8.9
Comfort
9.0
Facilities
10.0
Location
8.7
Overall
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
9.4
Location
8.8
Services
8.9
Staff
9.2
Cleanliness
9.1
Comfort
9.1
Location
8.8
Services
9.0
Staff
9.2
Cleanliness
9.7
Comfort
9.3
Facilities
10.0
Location
9.3
Overall
10.0
Cleanliness
8.4
Comfort
8.6
Facilities
10.0
Location
8.5
Overall
8.0
Cleanliness
8.5
Comfort
8.8
Location
8.6
Services
8.8
Staff
8.8

Good 7.0
Pros: The bed was so comfortable! Had 2 bedrooms, 2 TVs, kitchen & table/desk. Large size bathroom.
Cons: The kitchen floor wasn’t swept, so probably not mopped. The carpet didnt look like it had been vacuumed.
Excellent 10.0
Pros: The hotel location was great, it's close to the airport and fastfood. The front deck clerks were fantastic! Can't say enough about our stay. We'll stay there again.
Excellent 8.0
Pros: No breakfast offered.
Cons: Good at good price
Excellent 10.0
Pros: Our room was very clean and comfortable. The staff was very friendly and helpful.
Excellent 10.0
Pros: the room was extremely clean. they provided multiple alcohol wipes for piece of mind.
Excellent 8.0
Pros: Good for a work stay. Nice large desk area and comfortable desk chair. Laundry. Comfortable bed and recliner chair. Excellent airport shuttle. Nice bathroom.
Cons: A bit noisy. Dirty cofee maker.
Excellent 9.0
Pros: I was not expecting a full kitchen. It was bigger than my kitchen at home. That was dope.
Cons: The location seemed a little sketchy, but I think it's just because that's what the area around airports look like.
Excellent 10.0
Pros: Everything, facility, bed, amenities & staff.
Cons: There was nothing I didn’t like.
Excellent 10.0
Pros: The property had everything I needed & more; free laundry facilities, a kitchen, lovely soaking tub, tv, desk & a little store for snacks, etc. The staff was amazing. In particular, Joseph and Joydyn were extremely helpful and always willing to help above and beyond. Thanks for a great getaway!
Cons: There is nothing I didn’t like.
Excellent 8.0
Excellent 9.0
Pros: Your shuttle driver is excellent!
Excellent 10.0
Pros: Very clean, great friendly staff!
Excellent 9.0
Pros: The price we paid
Cons: It only slept 2 it would have been nice to have an option to sleep 3.
Excellent 8.0
Pros: Friendly staff, good location and a surprisingly large room
Cons: The gym was small, and the equipment was low-grade
Mediocre 3.0
Pros: The room was clean
Cons: The night staff . Malfunctioning air conditioner.
Excellent 9.0
Pros: price and clean room
Excellent 10.0
Pros: This hotel has been a haunt of ours for ages. The staff are friendly, the laundry and pantry are a great addition that most hotels don't have.
Excellent 9.7
Pros: The room was spacious, clean and comfy. It had everything you would need for a few days' stay. Friendly staff. Super close to airport but quiet. Felt homey.
Excellent 8.5
Pros: There are a ton of sketchy folks roaming the area but they had a well lit parking lot and it's just far enough off the main drag to reduce above mentioned folks. My concern was for a haul trailer full of tools. It is a great stopover point on a cross country trip, close to the freeway with plenty of parking and good amenities. The room was great too.
Cons: It didn't have a complimentary breakfast as many in the price range do, but I didn't care since I left very early. There are plenty of other amenities that makes up for it.
Sonesta Simply Suites Salt Lake City - Salt Lake City
Rated no. 4
8.6
Excellent 8.6
Based on 135 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.8
Facilities
8.1
Location
8.8
Overall
8.3
Overall 8.5 Excellent
Based on 609 reviews
Cleanliness
8.9
Comfort
8.8
Facilities
8.1
Location
8.8
Overall
8.3
Cleanliness
9.0
Comfort
9.0
Facilities
7.0
Location
7.0
Overall
8.0
Cleanliness
10.0
Comfort
9.0
Facilities
9.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
8.8
Location
8.8
Services
8.5
Staff
8.4
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
9.0
Comfort
8.5
Facilities
8.0
Location
7.5
Overall
8.5
Cleanliness
8.8
Comfort
8.8
Location
8.6
Services
8.5
Staff
8.5
Cleanliness
8.7
Comfort
8.6
Facilities
6.0
Location
8.9
Overall
6.0
Cleanliness
8.9
Comfort
8.9
Facilities
8.3
Location
9.0
Overall
8.0
Cleanliness
8.7
Comfort
8.9
Location
8.7
Services
8.4
Staff
8.8

Poor 1.0
Pros: Shuttle service
Cons: Not being notified that there would be two men in my room working on the air conditioner while we were out!
Excellent 10.0
Pros: Bed/ sheets was one of the best hotel beds for a 3 star! Room was super clean
Cons: Nothing
Okay 5.0
Pros: It was decent
Cons: We had no hot water two mornings in a row. Cold shower.
Excellent 8.0
Pros: The location and the efficient airport transport made life easy
Cons: Breakfast choices were fair
Poor 1.0
Cons: Full of bedbugs
Excellent 10.0
Pros: Was so nice to find an inexpensive hotel right at the airport
Excellent 9.0
Pros: The rooms lay out was great! And so was the decor.
Cons: That there was no pool/hot tub to use!
Excellent 8.0
Pros: The airport shuttle was very quick and convenient. The rooms were a good size.
Cons: The staff seemed short handed at times for how busy it was. But they were trying their best and were very helpful once you were able to talk to them. Waiting time was a bit long often.
Excellent 9.0
Pros: Comfortable beds, great breakfast, large TVs, accommodating and kind staff
Cons: Only down side was laundry machines could only be found on the fifth floor and the elevators were quite slow
Excellent 9.0
Pros: Close to the airport. Was able to leave my car there for a fee and they took me to the airport.
Excellent 10.0
Pros: I had a spacious room with two queen beds, a sectional couch, a desk and a little kitchenette. The room was clean and very reasonably priced. The bathroom had good water pressure and hot water for my showers. I liked that it offered free breakfast.
Cons: The only thing I would change is keeping the Jimmy Dean breakfast sandwiches on a hot plate. It made one side of the sandwich very hard. Perhaps just let people microwave them when they're ready to eat one.
Good 7.0
Pros: Location to the airport
Cons: Hotel is isolated with very little around it in the way of food or quick shopping
Excellent 9.0
Pros: Nice
Cons: Ok
Okay 5.0
Pros: Clean and neat
Cons: Theay charged 15$. But i still do not understand it
Okay 5.0
Pros: Great location. Large room.
Cons: The bed was terrible. It sunk in the middle. Way too soft.
Excellent 10.0
Pros: Big room with new beds and a 48” TV. Nice pool. Good breakfast.
Cons: Location is good for on and off the interstate but there are no places to eat anywhere around it.
Okay 4.0
Pros: The bed was comfortable.
Cons: We had a certain room reserved for almost a week and when we got there it was not available. Was told it was over booked and if someone with higher membership comes, they get the room. Had to split my family into two rooms. The electric outlets shut off.
Excellent 9.0
Pros: Clean, updated
Good 6.0
Pros: They don’t have nice set up for tv screen .
Cons: No really .
Good 6.0
Pros: The location was optimal being near the airport for our departure the next morning.
Cons: I question the cleanliness. In the time of COVID I was disappointed to see hair (not mine) all over the bathroom floor and in the sink. It made me question what was not clean that I couldn’t see.
Excellent 10.0
Pros: Clean and neat. It was easy to find.
Excellent 9.0
Pros: The large room, comfortable beds, and cleanliness. Breakfast was delicious.
Cons: Furniture in the living room area looks scratched and well worn.
Good 6.0
Pros: The room was very nice, very big.
Cons: Shuttle service is unclear about drop offs and pick ups.
Good 6.0
Pros: Free Wi-Fi and free parking
Excellent 10.0
Pros: Extremely friendly hotel staff. Clean, spacious rooms, close to freeway, quiet sleep.
Cons: A wider dining menu selection would improve overall experience.
Excellent 10.0
Pros: The staff was very helpful. The rooms were clean, quiet, and bigger than the average. Very clean to. I love being able to park my car at the motel instead of the airport.
Excellent 9.0
Pros: I liked the layout of the specific room I had.
Cons: One bottle of water and one bottled Coke cost over $7.00 at the little cafe. If there cheaper drink machines anywhere on the premises, I didn't see them.
Good 7.0
Pros: Close to airport
Cons: No vending machines, no beer sale to bring to room.
Good 6.0
Pros: Excellent location for travelers
Cons: Room was not clean; bedding was dirty, bathroom (shower) was moldy
Good 6.0
Pros: Price was good
Cons: There were several amenities they said they provided. It when we got there, they did not have. For example, the restaurant was not open even 1 day out of the 5 we were there. Try also did not have phone chargers even though they advertised that they did.
Okay 5.0
Pros: Staff was very friendly and helpful
Cons: Mattress was soft, they need replaced, it was hard to sleep with two people in it. There was two queen sized beds I had to sleep in the other one to get some sleep, it was soft also.
Good 6.0
Pros: The staff were attentive & courteous. I felt the room was clean. I liked the size of the room.
Cons: My only real complaint was that there was no microwave in the room.
Good 7.0
Cons: Did not give us free breakfast coupon although booking said it was included
Poor 1.0
Pros: .
Cons: Hotel refused to supply paid for breakfast. Rip Off! This was a listed amenity at time of purchase. I am requesting a $20 refund from the amount I paid. Furniture was worn. Staff was snotty and Kurt. Avoid this property.
Excellent 8.2
Pros: rooms were very clean and spacious
Cons: nothing to do around the hotel
Poor 1.0
Pros: Great breakfast
Cons: Surly front desk staff with horrible attitude on checkin, staff poorly dressed all three days during our stay (guests were better dressed than staff!), room not cleaned first night of stay with no explanation or compensation.
Excellent 10.0
Pros: breakfast was fresh and filling - not usual bad orange juice, cold coffee and powdered eggs!
Cons: barren location - but very close to airport!
Okay 4.5
Cons: Don’t waste your money here.
Okay 5.4
Cons: Hotel is fine, but my reservation got totally screwed up. I reserved 2 rooms for 2 clients, went and checked in for them myself, and then I later learned that when they got there an hour later, the Hyatt only could give them one of the rooms because the receptionist didn't note that I specifically instructed them to give both the rooms to my clients. They only used 1 room of my reservation, but I was charged for both rooms anyways. What a joke! I will never book through Kayak or booking.com again.
Okay 4.0
Pros: No
Cons: Shockingly rude overnight staff
Okay 4.8
Pros: The room was nice, comfy and I liked the couch.
Cons: The staff was very rude in the gallery. Ruined the experience.
Excellent 8.0
Pros: I always like having a sofa. Hyatt's have sofas in every room. You can order food 24/7 from the front desk. It isn't great, but its food. Mini fridge. I like the room set up with the sofa and dividing wall. The TV has hookups for VGA, HDMI, Aux, Component cables. Bring a laptop and an HDMI cable and you can use the TV as a monitor. Cleanliness was great. I always try to stay at Hyatts when Im out on business.
Cons: Sofa was in rough shape. The hotel is clean, but it is obviously a bit older. Its seen a lot of milage. The location is kind of weird. Its near the airport but not very accessible from the airport. So you get airport noise, but you have to leave the whole airport complex and go 4 miles around the interstate to get to it. Also, the backyard is a big pharmaceutical factory. I didn't care as theres no smell or anything, but it made my wife nervous.
Excellent 10.0
Pros: The service from the staff was phenomenal. Particularly the night shuttle driver. A tall Spanish guy, he was the shuttle driver, the front desk guy and even helped out in the kitchen. Phenomenal staff, courteous, amicable and all around polite. Definitely would recommend you stay here.
Excellent 10.0
Pros: Rooms are very nice
Cons: 3pm check in very late in the day
Hyatt Place Salt Lake City Airport - Salt Lake City
Rated no. 5
8.5
Excellent 8.5
Based on 609 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.0
Facilities
8.6
Location
8.4
Overall
8.7
Overall 8.5 Excellent
Based on 180 reviews
Cleanliness
9.1
Comfort
9.0
Facilities
8.6
Location
8.4
Overall
8.7
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Staff
8.0
Cleanliness
9.0
Comfort
8.0
Facilities
8.0
Location
9.0
Overall
8.0
Cleanliness
9.2
Comfort
9.2
Location
8.3
Services
8.7
Staff
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.6
Comfort
6.6
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.8
Comfort
8.8
Location
8.4
Services
8.3
Staff
9.0
Cleanliness
9.4
Comfort
9.2
Location
8.1
Services
8.6
Staff
9.4
Cleanliness
9.2
Comfort
9.0
Facilities
10.0
Location
8.6
Overall
10.0
Cleanliness
9.0
Comfort
8.6
Location
7.7
Services
8.2
Staff
9.3

Excellent 9.0
Pros: The room and the grounds. All clean and maintained. The employee at the desk was the only one working it. She was great, I'm disappointed that I can't remember her name. Located right by the airport and freeway.
Cons: Not a lot of food choices around the inn.
Excellent 8.0
Pros: Not far from the airport. It was quiet, no airport noise or highway traffic noise.
Cons: The shower head bracket was broken and it was difficult to shower, but they'll fix it. The pool was closed for renovation.
Excellent 10.0
Pros: The whole experience
Cons: Price
Mediocre 3.0
Pros: Had to wait 10min for front lobby person, even though I could hear talking and laughing in the back. The pool was closed.
Excellent 8.0
Pros: Close to the airport. Management had extra pillows ready for us as we requested!
Cons: Wish the pool was open. One of the main reasons we chose this hotel was the pool for our kiddos.
Excellent 10.0
Pros: The staff were very friendly. Everything was very clean. The bed and bedding were very comfortable.
Cons: The airport shuttle bus was unavailable and so they called us Yellow Cabs. I didn¿t care for this.
Good 6.0
Pros: Ladies at desk very nice Taxi was on time Ok
Cons: Noise truck screening all night
Excellent 8.0
Cons: Neighborhood
Okay 4.0
Pros: Location
Cons: Out dated decorations, front desk guy was weird, dirty rag in room.
Excellent 10.0
Pros: Proximity to the airport.
Good 7.0
Pros: Clean.
Cons: We had a late 2 PM checkout and a Do Not Disturb sign on the door. Housekeeping was banging on the door at 10:45 AM, waking me up. The again at 12 PM. Not cool when the whole reason I had a late checkout was to get sleep in preparation for a long drive.
Excellent 10.0
Pros: Clean, safe, comfortable; it was as it was advertised to be. Nice evening staff.
Cons: N/a
Okay 5.0
Cons: I called ahead to ask about airport parking, I was told a price. Called a few days before my trip and was told another. Then when I arrived I was told a total different price. The staff was very rude about it.
Okay 4.0
Pros: Location
Cons: Poor daily cleaning. Restaurant didn't have all ingredients for menu choices.
Excellent 10.0
Pros: The hotel had friendly employees and give you a warm welcome with smiles. The rooms are cleaned and organized to your comfort.
Cons: NOthing
Excellent 9.0
Pros: staff was friendly & accomodative
Cons: Nothing wrong with hotel.
Excellent 10.0
Pros: Clean and close to everything
Cons: No
Excellent 8.0
Pros: Decent clean room nothing fancy but good.Breakfast good choices and clean.Nice to have fresh fruit around all day and coffee.l would recommend this hotel.
Excellent 10.0
Pros: Great location, easy to find and close to many restaurants. Clean room, good breakfast, friendly staff.
Cons: The pool was down for maintenance. This is always frustrating when traveling with kids and you've been promising them they can swim when you get there.
Excellent 9.0
Pros: Clean hotel, great room, friendly staff.
Cons: No.
Excellent 8.0
Pros: Top notch facility
Cons: Called and asked if it would be possible to have a room with two beds, staff said sure and said we were in a room on the second floor with two queens. Told her my flight did not arrive until 12:00 pm. got to hotel, king bed only. Royal Pain!
Excellent 10.0
Pros: Clean hotel, safe area, kids loved the cookies in the lobby and the pool!
Excellent 10.0
Pros: Location, clean & well kept, front staff (especially Elias) was outstanding. Close to light rail.
Cons: The heating/air-conditioner fan was a bit annoying as it cycled every few minutes.
Excellent 8.0
Pros: It was good. We only stayed for one night. It was nice that the pool was open for such long hours. The continental breakfast had a good selection.
Cons: The room fee to cover any damages I thought was a little ridiculous upfront. Everything that I had read from book ahead of time read $90 and I was charged $100 (I understand it is refunded). I think that maybe that needs to be less because you always have the persons information and can charge more later if there are damages.

Cleanliness
8.7
Comfort
8.6
Facilities
6.6
Location
8.6
Overall
7.3
Overall 8.3 Excellent
Based on 526 reviews
Cleanliness
8.7
Comfort
8.6
Facilities
6.6
Location
8.6
Overall
7.3
Cleanliness
8.8
Comfort
8.6
Location
8.6
Services
8.5
Staff
8.8
Cleanliness
8.7
Comfort
8.7
Location
8.5
Services
8.5
Staff
8.7
Cleanliness
8.8
Comfort
8.6
Location
8.6
Services
8.3
Staff
8.3
Cleanliness
8.6
Comfort
8.4
Facilities
6.6
Location
8.7
Overall
7.3
Cleanliness
8.7
Comfort
8.6
Location
8.8
Services
8.0
Staff
8.5

Excellent 8.0
Pros: The hôtel is clean and the breakfast is very good.
Cons: On the website it writes there is an airport’s shuttle 24/24. But when we arrived at the airport at 11pm we had to call the hotel who send an Uber and it takes more time than a shuttle.
Excellent 9.0
Pros: The room was comfortable and clean, and the hotel convenient to the airport for an overnight stay on each end of our trip. The same front desk person was working for both stays, and was very friendly and helpful. We needed to turn in our rental car the night before flying out, and she arranged for an Uber driver to bring us back from the airport since the shuttle was not running that late in the day. We then took the shuttle the next morning, and the driver was very nice and helpful. We ate in the restaurant for dinner, and found the staff there friendly and efficient. The food was good but not exceptional.
Cons: I often find myself commenting on this in hotel reviews, but I am not a fan of tub/shower combos. Stepping over the tub wall into the shower is hard and unsafe for older folks.
Excellent 9.0
Cons: Disappointed that the hot tub was down.
Excellent 10.0
Pros: This is a very quiet hotel. We go at least once a month and love it their they have a bar and rooms are excellent....love it this is our favorite hotel
Cons: Not much they don't have breakfast...that's it though
Excellent 8.0
Pros: Prompt service. Comfy beds, everything was clean!
Cons: Their energy efficient lights are not a warm color, they're a sterile white. Doesn't help me feel as comfortable and relaxed as a warm glow would be.
Excellent 9.0
Pros: No hot breakfast, but morning snacks were ok. Loved the bistro & bar! Service and the food was excellent!
Cons: No water bottles for coffee and not enough caffeine coffee in room
Excellent 10.0
Pros: Friendly staff nice and clean room
Cons: No Breakfast and restricted restaurant hours.
Excellent 10.0
Pros: Location was fine, selection was great.
Okay 5.0
Pros: Room was clean.
Cons: Front desk lady very rude and not very inviting.
Excellent 10.0
Pros: Staff was amazing and very accommodating.
Excellent 10.0
Pros: Quite and clean
Cons: No
Excellent 10.0
Pros: It's clean and quiet. Great price!!!
Good 7.0
Pros: Good stay, nothing fancy. Quiet and plenty of hot water in the shower.
Cons: This location is on the average side of HOLIDAY INNS. The bathroom is what I would upgrade. Other than that it was quiet.
Excellent 9.0
Pros: Check in was easy and quick.Room was clean.
Cons: No
Excellent 9.0
Pros: Close to freeway.
Cons: No microwave in room.
Excellent 10.0
Pros: Clean comfortable bed and room. Friendly staff. They had loaner ice scrapers which came in handy to clear the snow off my rental car. A very nice touch!
Excellent 9.0
Pros: Clean
Excellent 9.0
Pros: Best sleep I have ever had at a hotiel!
Excellent 9.0
Pros: Check In staff
Excellent 10.0
Pros: Very clean
Cons: Nothing
Good 6.0
Pros: Friendly staff and good size rooms.
Cons: Mold in bathroom. Restaurant staff not taking Covid seriously enough: I was shepherded to stand right next to an unmasked man at the bar to pay for take-out.
Mediocre 3.0
Pros: Location is decent. Friendly staff.
Cons: AC in the room needs to update. It was too loud... Bed was not comfortable. Stayed there for 3 days and didn’t sleep well every single night. A 2-star hotel would do better than this one. That being said, I had good experiences with other Holiday
Okay 4.0
Pros: Bar staff was pleasant
Cons: I was called in my room after 8pm because they said my card didn’t go through for incidentals. I said I would take care of it in the morning but the front desk person insisted I come down and swipe my card again. I was guaranteed a bar discount. He
Good 6.0
Pros: Location - we needed to be close to the airport and it was only four minutes away
Cons: The room was clean but the beds were terrible. They were sunken in the middle and the frame on one of them squeaked every time we moved.
Good 6.0
Pros: Just the room
Cons: The no people allowed
Good 7.0
Pros: Clean and comfortable
Cons: Pet friendly but the room was on the third floor at the end of the hallway. Would have liked it closer to an exit for taking out the dogs.
Poor 1.0
Pros: Cleanliness and room layout.
Cons: The bed was terrible. It had nests or sink holes and we were not able to sleep at all.
Good 6.0
Pros: Convenience and price.
Cons: The parking lot was full of ice and very dangerous. The hotel did very little to make it safe. When I brought the icy conditions to the attention of the desk clerk, she said she would have to call corporate to get the parking lot and walkways taken careof
Good 6.0
Pros: Cleanliness easy to freeway
Cons: Pool, picture deceiving small, no towels, tv cable used, very limited on channels.
Good 6.0
Pros: Location
Cons: Very outdated bathroom and outlets for chargers. No breakfast or microwave/fridge in room.
Mediocre 2.0
Cons: Vent system making noise or some other motor consistently droning. No in room water, safe or continental breakfast. TV remote did not work as it should. Female staff appears to have a bad attitude. These are little things that add up. $--- for a $--- exp.
Mediocre 3.0
Pros: Location to the airport was close
Cons: We were told to call ahead about cribs for our 1 year old twins. We called the Wednesday before to confirm, and again at 9am on the Friday we stayed. We got in at 9:30pm due to travel delays and when we got to the room there were no cribs
Good 7.0
Cons: No truck parking
Mediocre 3.0
Pros: The shuttle was available at 5:00 am to take us to the airport.
Cons: The shuttle took us to the wrong hotel because the front desk did not tell us which one to get on. Only one person working front desk at 5:00 pm to check in multiple guests. Maid was still cleaning our room. Other guest given a room already occupied.
Okay 5.0
Pros: Housekeepers she was on time and went out her way to help outThe stafd was very rude.I booked another night but the staff was going to make me wait until after 3:00 to check in and make is move to another room instead of keeping tje same.one.
Good 7.0
Pros: Room service was delicious.
Cons: Wish out head earlier check in since its so close to the airport and we got in early.
Okay 4.0
Pros: The room was really nice.
Cons: The staff on the day I checked out was not very friendly and my card was charged an additional 80 dollars which did get credited back but there was no explanation as to why. The clerk was very rude.
Mediocre 3.0
Pros: A manager made the best of a bad situation and though he was under a lot of stress, tried to be as helpful and pleasant as possible!
Cons: On the day we were to check in the power was out in the area with no knowledge as to when it would come back on. There was nobody at the check in desk to inform us of this upon our arrived and we had to search to find any staff. Poor communication!
Mediocre 3.0
Cons: I picked this hotel because of the airport shuttle. Know one answered the phone for over an hour. I had to get a taxi for a 4 mile drive for 25 dollars . Not very happy.
Okay 5.0
Pros: Location in close proximity to the airport.
Cons: The room I stayed in was very tired and well overdue for a renovation.
Poor 1.0
Pros: None.
Cons: Everything.
Okay 5.0
Pros: Nice room and bed but no microwave. Decent bar and restaurant.
Cons: Maids did not leave coffee, cups, or liners for ice buckets. We told the front desk but they did not seem to care.
Mediocre 2.0
Pros: Help from the front desk to remedy situation. Accommodations.
Cons: A stranger checked into my room before i arrived and they had to give me another room.
Mediocre 3.0
Pros: Near the airport
Cons: Shower not a tub which you should disclose. Showers are what you would expect in a motel 6. Courtyard has the same star rateing and is much nicer. Your staff front desk clerk was not friendly or helpful. However the manager was pleasant and did his best.
Poor 1.0
Pros: Location
Cons: Broken tolit
Mediocre 2.0
Cons: Cracked paint. Moldy baseboards. Dirty sinks.
Mediocre 2.0
Pros: location
Cons: We choose to stay at Holiday Inn Suites instead of the Express in so we could enjoy the hot tub. We knew we would be getting up at 3:30am for our flight. I asked about time pool area was open told 11 and not told hot tub was in repair went to use no credi
Okay 5.0
Pros: Location
Cons: Bad air conditioning system
Okay 5.0
Pros: location
Cons: room was a bit run down, electronics in the room wasn't plugged in and I had to move furniture to get the tv to work
Okay 5.0
Pros: Pleasing lobby appearance.
Cons: AC unit so loud it would wake you up. Ants in room. Bed/pillows weren't great. Flickering lights in room.
Poor 1.0
Pros: too bad
Cons: nothing
Poor 1.0
Pros: Location
Cons: Beware, they wont tell you they are charging your cc an extra 50.00 for "incidentals" without telling you. Oh and then when you question it, it may take up to 3 days to be credited back to your account. Sounded very shady to me. Horrible experience!
Okay 4.0
Pros: Rooms were clean, quiet, and modern. The shuttle was good although it should run later. My flight was a bit delayed and I made the midnight cutoff time by about five minutes. They were pleasant and prompt when I called for the shuttle.
Cons: The big problem and the reason I am giving the hotel a low rating is that a stray $50 charge showed up on my credit card even though the room was prepaid. They reversed the charge but who wants to spend the time and aggravation dealing with this.
Poor 1.0
Cons: Airport shuttle stopped at midnight. I was late. Got in at 12:10. I called. Too bad. Other hotel shuttles were coming around while I waitied for a cab. The cab ride was $30 for a five minute trip. Next time I'll keep the $30 and book a better hotel.
Good 7.1
Pros: My room was very comfortable, upscale even. The fireplace was nice, the shower was phenomenal.
Cons: After I had been in my room for a few hours, there was a knock on my door. It was someone else who had been checked into my room. He went on his way and about fifteen minutes later, I got a call from the front desk who were clearly confused about who I was and why I was in the room they had checked me in to. After that had been resolved, I called down to front desk to reserve a spot on the airport shuttle. After a slightly awkward conversation, she took down my name and room number and told me I was good to go. When I went down the next morning for my shuttle reservation, I was told the shuttle had left without me because I wasn't on the list.
Okay 5.1
Cons: floor directly above the kitchen all I could smell every night was dinner being cooked downstairs
Holiday Inn Hotel & Suites Salt Lake City-Airport West - Salt Lake City
Rated no. 7
8.3
Excellent 8.3
Based on 526 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.9
Facilities
9.1
Location
8.8
Overall
8.4
Overall 8.4 Excellent
Based on 289 reviews
Cleanliness
8.9
Comfort
8.9
Facilities
9.1
Location
8.8
Overall
8.4
Cleanliness
8.0
Comfort
8.0
Facilities
9.0
Location
7.0
Overall
6.0
Cleanliness
9.2
Comfort
9.0
Location
9.0
Services
9.0
Staff
9.1
Cleanliness
10.0
Comfort
9.5
Facilities
9.5
Location
9.5
Overall
9.0
Cleanliness
8.8
Comfort
8.8
Location
8.7
Services
8.5
Staff
8.8
Cleanliness
9.3
Comfort
9.0
Facilities
8.0
Location
9.0
Overall
8.0
Cleanliness
8.7
Comfort
8.8
Facilities
9.1
Location
8.7
Overall
8.5
Cleanliness
8.2
Comfort
8.2
Location
8.3
Services
7.6
Staff
8.3

Excellent 10.0
Pros: Great, clean and comfortable stay near the airport but you cannot hear noises from the plane passing by.
Good 7.0
Pros: Clean
Cons: Promised shuttle. No shuttle!
Excellent 10.0
Pros: The Most Comfortable BED and Pillow selection EVER and I am a retired Flight Attendant traveling on my husband's frequent flyer miles....I KNOW Hotels/Motels in my almost 30year career!!! Chose it to be close to the airport to take the shuttle so my Son wouldn't have to get up so early to take me BEST SLEEP EVER ALL Your Marriotts should take note I got in late for check-in....the night auditor was Really Polite and Nice Thank You for your place
Cons: Too short a stay
Excellent 9.0
Pros: Convenient location, and room available for that night.
Cons: Would have loved a hot breakfast.
Excellent 8.0
Pros: Location & Bistro
Cons: No Bellmen services, No luggage carts avaliable @ checkin.
Mediocre 3.0
Cons: Room was dirty. Clothes from previous occupant were under the table. Trash was not removed. Next room was very loud. When we explained this to staff they shrugged.
Excellent 10.0
Pros: It was clean. Friendly staff.
Excellent 10.0
Pros: Nice
Cons: No
Okay 4.0
Pros: Proximity to airport
Cons: Several staff were very unhelpful. I had a delayed flight and called for the shuttle - which I had already discussed with the hotel. They knew I was getting g in late. I called for shuttle and they said it was already shut down. I had to figure out transportation after 12 hours of travel and being very tired and burnt out. Once I got to the hotel the staff member knew I was unhappy and put me in the room farthest from the lobby... a little stab to make sure I knew he was in control. Next day I asked for an extended stay because I had not gotten to my room until 1:45/2:00 am. This was at 10am. They said I could have an extra 30 mins. Not helpful. Over all felt like hotel didn’t care about me at all.
Excellent 9.0
Pros: We were a couple of minutes late
Cons: We were a couple of minutes after 9:00 and the attendant said breakfast was over and couldn't even offer us a cup of yogurt or a piece of fruit or anything. We asked. Disappointing and surprising, but we were late so understandable.
Okay 5.0
Cons: I have stayed at Courtyard hotels for many years all over the country. I was quite surprised, and disappointed, at this stay. The room is old and outdated. The bathroom needs updating. Not what I am used to from Courtyard.
Excellent 10.0
Pros: The staff was incredibly helpful. Felt like I was home.
Good 7.0
Pros: Cleanliness
Cons: We were stuck in a room closest through the freeway. It was loud- we had a different room the week prior when we stayed here, it was quiet so this room was disappointing. The food was expensive for the value & not great quality
Excellent 10.0
Pros: Clean and comfortable
Excellent 8.0
Pros: It was very clean and the room was quiet.
Excellent 10.0
Pros: The staff were great
Excellent 9.0
Pros: Clean. Modern. Staff were all really friendly and helpful.
Good 7.0
Pros: Great location.
Cons: Staff was not very friendly.
Excellent 8.0
Pros: Was a reasonable price. Is very convenient to SLC airport. Has nice indoor pool and sauna. Weight room. Nice decor. Easy access to I-80.
Cons: Very very limited food/eating options in area. Right next to interstate so if room on that side- noisy. Had king room- tv small and ackward placement. Sink area small.
Excellent 8.0
Pros: The staff were very kind and eager to assist with any need and the pool was great.
Cons: Some of the items on their bistro menu were not actually in the bistro or had gone bad. Also their coffee machine was broken
Okay 5.0
Pros: Little musty possibly previous smoking room
Okay 4.0
Pros: Close to venue
Cons: My itinerary was wrong. They did nothing to fix it. Didn't offer anything else to compensate due to their error.
Good 6.0
Cons: No breakfast and no refrigerator
Okay 5.0
Cons: The floor in our room was actually vibrating. Room was in need of updating. Carpet was worn, seems coming apart. We had adjoining room, which was noisy.
Okay 5.0
Cons: The room was much smaller than expected. The pool was freezing cold, my kids were so disappointed. So not worth the money.
Mediocre 2.0
Pros: Staff was friendly and helpful
Cons: It was very noisy and the hot tub was broken.
Good 6.5
Pros: Staff was very friendly.
Cons: Housekeeping always seemed to shortchange us supplies.
Good 6.0
Cons: Somewhat isolated from services. In house bistro charged outrageous prices for wine and mixed drinks.
Good 6.0
Pros: The staff were very friendly. The parking/shuttle package was a good deal and the shuttle was very responsive. The location is perfect for flying out of SLC or into SLC.
Cons: We booked a king and ended up with two doubles. The mattress's were old and sagged in the middle, not comfortable at all.
Okay 4.0
Pros: The only thing good about this hotel was the free water tasted good in the lobby.
Cons: No ventilation room felt like the inside of a coffin. Super stale air had to open the door numerous times just to feel like we were able to breathe. Super strong smell of cleaners. Bathroom fan sounded like a jet engine. Bed/ pillows had no support.
Excellent 8.2
Pros: Clean, great room. Very friendly staff.
Cons: I was forced to stay here due to weather related flight cancellation during my layover. I chose it due to proximity to the airport and free airport shuttle. Proximity was great, but shuttle was pointless because it serves multiple hotels and so was full every single time, so i gave up and just Ubered. Needed a quick free breakfast buffet in the morning, and they are seemingly the only hotel in the area that doesn't offer that. So if you are in a similar predicament, choose a different nearby hotel. If you're on a business trip where everything is on an expense account, this hotel seems great.
Good 7.0
Pros: Clean and pleasant place
Cons: Small room. Had to pay extra for a folding bed (no sofa bed available) for the 2 little children. Expensive food price!
Excellent 9.4
Pros: Comfy beds, clean room and bathroom, friendly staff
Cons: Internet was down for majority of visit. Not the staff's fault, but it was. Also in room coffee sucked but that's to be expected.
Excellent 8.0
Cons: Hotels shuttle bus service to the airport is worthless; waited more than 30min at the airport without any shuttle coming. Had to take a taxi (however reimbursed by the hotel). More fundamentally: a shuttle bus service without a schedule is of no value. Almost everybody needs to catch a plane - so why would you risk missing it if you don't know the schedule?Even if a shuttle comes you might not get on board because its already full!
Excellent 10.0
Pros: Staff was awesome, especially Cristian. The hotel was far enough away from downtown that we were out of the bustle, but close enough we could get there quickly.
Cons: I don't like that Courtyard only has their little cafe in the hotel, especially because this hotel is isolated from other dining options. The food at the cafe is great, it's just a bit pricey!
Good 7.6
Pros: The amenities it had.
Cons: The linens weren't changed daily.
Excellent 8.0
Pros: Staff was very helpful. Food on site.
Cons: Location limited but easy enough to get downtown. Wanted bigger gym.
Excellent 9.0
Cons: They close their food down at 11pm and I didn't get in until 1115.
Excellent 9.6
Pros: Nice pool and hot tub, nice rooms.
Cons: Shower area in pool was dirty Didn't have a breakfast.
Courtyard by Marriott Salt Lake City Airport - Salt Lake City
Rated no. 8
8.4
Excellent 8.4
Based on 289 reviews
Details
Reviews

Cleanliness
9.1
Comfort
8.9
Facilities
8.0
Location
8.9
Overall
8.3
Overall 8.4 Excellent
Based on 194 reviews
Cleanliness
9.1
Comfort
8.9
Facilities
8.0
Location
8.9
Overall
8.3
Cleanliness
6.0
Comfort
2.0
Facilities
2.0
Location
6.0
Overall
2.0
Cleanliness
9.1
Comfort
9.2
Location
8.8
Services
8.8
Staff
9.1
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
8.5
Location
8.9
Services
8.5
Staff
8.9
Cleanliness
9.1
Comfort
9.1
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
9.4
Comfort
8.8
Facilities
10.0
Location
8.9
Overall
10.0
Cleanliness
8.8
Comfort
8.4
Location
8.1
Services
8.0
Staff
8.2

Excellent 10.0
Pros: The quietness the bar the staff it was very comfortable
Excellent 9.0
Pros: Great location! Rooms were clean and comfortable. Staff was helpful and very nice!
Good 7.0
Pros: Restaurant closed on weekend. But there was coffee in the lobby.
Cons: Restaurant closed. No breakfast at all
Excellent 10.0
Pros: Proximity to the airport- it was a quick 8 min drive.
Cons: I wish there was a shuttle system.
Good 7.0
Pros: Shower and well furniahed
Cons: No suitcase stands in room
Okay 5.0
Pros: Lobby nice but there was a pile of leaves everywhere from the dying plant they came from.
Cons: Beds aren't comfortable. Breakfast is extra. No hot tub or suites. Rooms are small. Im comparing to the other hotels in the area. Bathrooms are small.
Good 7.0
Pros: There was no breakfast available
Cons: Had dinner at the restaurant. Ordered chips and salsa, chips were stale and rubbery. Told the server who didn’t remove them from the bill. There should be electric car charging stations available on site. It’s the future!
Excellent 8.0
Pros: Comfortable bed
Cons: Not serving breakfast because of COVID
Good 6.0
Pros: Wanted an airport hotel... we got one
Cons: Like many businesses they use COVID as an excuse for poor service. No shuttle no breakfast.
Excellent 10.0
Pros: Proximity to the airport, the bar and restaurant in lobby and the bedding...oh...the bedding!!! The bathroom was fabulously laid out with plenty of towels, so thank you for that as well!!
Cons: Nope!
Poor 1.0
Cons: No airport shuttle as advertised, unfriendly staff.
Excellent 10.0
Excellent 10.0
Pros: Convenient to the SLC airport; allowed us to leave our vehicle their for the duration of our vacation ($5/day, great rate!)
Excellent 8.0
Pros: There was not free breakfast. Which is ok, but we were charged 12.99 a person for food that was far from eatable and my stomach was sick for the 3 hour drive home.
Cons: The food
Poor 1.0
Pros: Room is big, clean and comfortable. Price is reasonable. And staffs at the front desk are friendly and helpful.
Cons: However, we were surprised to see there are THREE duplicate charges on our credit card. We called several times and nothing got solved. Now we have to try disputing those duplicate charges through credit card. What a messy!
Excellent 10.0
Pros: Close to airport and down town
Cons: Not really
Excellent 10.0
Pros: VERY QUICK CHECKING IN, THE SIZE OF THE ROOM, CLEANLINESS OF THE ROOM, STAFF WAS VERY FRIENDLY AND THE CHECKING OUT WAS QUICK.
Cons: NO!!!
Excellent 10.0
Pros: Friendly Employees..quick check in, good food
Excellent 9.0
Cons: both elevators were down and our rooms were on 4th floor with my grandma over 80 years old. It was fixed until the morning we left.
Excellent 10.0
Pros: Check in was quick with free bottled water. Room was spacious, clean and in good shape. Large walk-in shower was amazing. Nice variety on the room service menu and the food was good.
Cons: Elevators were extremely slow. The parking lot was packed by the end of the night. I left to get gas around 10 PM and when I returned a few minutes later I could not find a spot to park. Several vehicles were parked in a manner that took up two spots. Hotel staff should do a better job of monitoring this situation when they know the hotel is full.
Excellent 9.0
Pros: Hilton
Cons: Nope
Okay 5.0
Pros: I had a great view of the mountains and the bed was amazing. I also enjoyed the later checkout. The optional breakfast was inexpensive for his nuch variety you had to choose from. Also, if you're a toiletries grabber, like I am -- nuetrogena products!
Cons: I didn't like that breakfast wasn't included. The wifi was difficult to use and often didn't work. The bathroom had an unappealing scent.
Good 7.0
Pros: It's very clean. Staff were very friendly and helpful.
Cons: The restraunt food was very disgusting. We ordered 5 of their ham burger and nother like it. The buns were hard, burger didn't have any taste. We also got grill cheese for our daughter and she never eat it. She took a bite and spit it out.
Hilton Garden Inn Salt Lake City Airport - Salt Lake City
Rated no. 9
8.4
Excellent 8.4
Based on 194 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.4
Facilities
8.9
Food
10.0
Location
8.6
Overall 8.2 Excellent
Based on 661 reviews
Cleanliness
8.6
Comfort
8.4
Facilities
8.9
Food
10.0
Location
8.6
Cleanliness
9.0
Comfort
9.0
Facilities
8.0
Location
9.0
Overall
8.0
Cleanliness
9.3
Comfort
9.0
Facilities
9.3
Food
10.0
Location
9.3
Cleanliness
8.1
Comfort
8.3
Location
8.3
Services
7.8
Staff
8.4
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
9.2
Comfort
8.7
Facilities
8.8
Location
9.5
Overall
8.9
Cleanliness
8.7
Comfort
8.4
Location
8.5
Services
8.1
Staff
8.2
Cleanliness
9.0
Comfort
8.6
Facilities
8.0
Location
9.2
Overall
8.5
Cleanliness
8.4
Comfort
8.4
Facilities
9.2
Location
8.6
Overall
9.2
Cleanliness
8.6
Comfort
8.3
Location
8.5
Services
7.8
Staff
8.4

Excellent 10.0
Pros: The clean rooms and comfortable bed
Cons: Not a lot of parking
Good 6.0
Cons: We did not get the Cup grated Rome that we were supposed to get
Excellent 9.0
Pros: Room service
Cons: The maid walked in on me when I was naked and couldn't even speak English
Excellent 10.0
Pros: The bathroom vent fan is inoperable.
Excellent 8.0
Pros: large clean room with airport shuttle
Cons: had to walk a long ways to reach our room
Excellent 10.0
Pros: The room was very clean.
Cons: It would be better if they put product dispensers in the bathroom instead of individual tiny bottles, which are such a waste.
Excellent 9.0
Pros: Location, cleanliness, cookies!
Cons: The fellow checking us in appeared to be having a bad day and was not friendly.
Good 7.0
Pros: They gave us king room upon request.
Cons: Hot tub, locker and gym entrance all were broken during our days of stay.
Excellent 10.0
Pros: The view was nice...
Cons: No
Excellent 8.0
Pros: Housekeeping services were amazing!!!!!!!!!!!!! Bar was very inviting with great service. Also, room service was quick and menu adequate. Food quality very good.
Cons: Better signage to get from hi-rise to lobby. Bellman would have been nice
Excellent 10.0
Pros: Nice hotel. Had cookies and a Starbucks...great location
Cons: Na
Excellent 9.0
Cons: No fan in the bathroom... at least not one you can turn on and off yourself... so it gets really steamy.
Good 7.5
Cons: Big enough staff to deal with all the people arriving at checkin
Excellent 9.0
Pros: Location and shuttle service to airport
Cons: No
Excellent 10.0
Pros: Staff were wonderful check-in was amazing was greeted with a warm cookie and water really really super place to stay probably the best thing about Salt Lake City to be fair
Excellent 8.0
Pros: Comfortable large clean updated rooms Easy parking and freeway access.
Cons: Certain front desk staff were rude and uninviting.
Good 7.0
Pros: Nice rooms with plenty of space
Cons: The rooms in the adjacent 'tower' building are a LONG walk from the lobby. It's kind of silly and annoying, especially if yout take the wrong elevator, and the correct elevator is slow. Also the hot tub could have used a cleaning.
Excellent 10.0
Pros: Great
Cons: No
Mediocre 3.0
Cons: Shower did no work restaurant had horrible service. Wasted a lot of my time
Okay 5.0
Cons: The front desk was not very responsive with multiple requests.
Poor 1.0
Pros: Nothing
Cons: No microwave available unless you walk 10 min, extremely unfriendly staff, halls dirty and run down
Okay 5.0
Pros: All staff went out of the way to support my stay. They were exemplary ... housekeeping, maintenance, bartender, wait staff, room service, desk people, everyone. Thank you so much
Okay 4.0
Pros: Closeness to the airport.
Cons: The staff. She was very short and rude. Stood in line and listened to her treat others rudely and was very short . Appeared to be not happy with her job. My room was somewhat clean
Mediocre 3.0
Pros: The room was clean and updated. The pillows were soft and comfortable and the mattress was a nice balance of firm but soft. The pool was beautiful and amenities like the fitness center looked nice. The hotel is beautiful and updated.
Cons: Accommodations were basic; they don’t have queen sized beds in the hotel. It’s either a king or doubles. Breakfast was not included as expected. Some things weren’t maintained such as the tub didn’t drain and the bath faucet ca
Good 6.0
Pros: The rooms were clean and the bed was nice. Maids and maintenance people were very kind.
Cons: The pool is absolutely freezing! There’s a extremely loud broken fan in the pool area. The hot tub chemicals burned & it was foamy. The staff was short, rude & treated us like we were dumb. Never informed us of like fitness room closure at check in
Mediocre 2.0
Pros: Close to airport. Was able to check out late.
Cons: Poor communication on pick ups; slow to get a ride. Front desk very unfriendly. Never explained WiFi or hours of pool. Bothered twice in morning 8:30 am to come in to clean room.
Mediocre 2.0
Pros: Location and the room. When I checked in the front desk representative was great no prolems.
Cons: The Restaurant and staff of that facility very poor needs management attention. I was charged $19.00 for what they referred to as the breakfast buffet, it was probably the nastiest display of food that could ever be offered.
Okay 5.0
Pros: Staff was polite, helpful and professional.
Cons: We were told that the room had a refrigerator--it did not. Feather comforter was leaking feathers everywhere. Bathroom did not have a fan. Room was dated. Room VERY difficult to find---signage unclear and confusing.
Mediocre 2.0
Cons: There was a fire alarm that went off around 3 in the morning that lasted for a good while and I reserved a room with a king size bed and was givin a queen.
Okay 4.0
Pros: Reasonably clean.
Cons: Thermostat displayed 58. Heater would not heat. Turned off for room to warm up. Sink would not drain after a minute. Room smelled of cigarette smoke.
Good 7.0
Pros: Location and staff
Cons: Nothing
Mediocre 2.0
Pros: The location was good
Cons: The front desk at check-in was rude and unprofessional. Our bathroom had dried urine on the toilet.
Mediocre 3.0
Pros: Easy to find property right off of I-80. Far enough from the airport did not experience flight noise.
Cons: Check in was long with only one employee handling phones and check-ins on a Friday night. The hotel is really noisy. There is a huge gap under the door that allows light and sound in. Furnace has loud noises every 15 minutes preventing sleep. Walls thin.
Okay 5.0
Cons: Our room was very far away from the lobby. There was no microwave in the room to heat our baby's bottle. And the staff was not very nice upon checkout.
Mediocre 3.0
Pros: The beds
Cons: The man at the front desk was rude, our room smelled like weed, the back door screen was on the ground, the back door handle was broken. Also got woke up at 2 am from the neighbors talking really loud.
Okay 4.0
Cons: I don't understand why these 3.5 star hotels aren't as nice as the newer 2.5 star hotels. An old non updated hotel with a loud elevator shouldn't be a 3.5 star hotel just because it has room service.
Okay 4.0
Pros: The location and cleanliness.
Cons: The layout was horrible. I'd never recommend this hotel for this reason. Any PRO was outweighed by the MAZE of rooms, entrances and exits. I'd have paid more to avoid this. Parking was horrible and didn't match rooms location. Fridge was missing
Okay 5.0
Pros: Restaurant food and service
Cons: Smell from lake
Okay 5.0
Pros: The pond with all the ducks!
Cons: It smelled horrible and super inconvenient. We booked rooms together and one got put on the high rise the other regular.
Excellent 10.0
Pros: Friendly service.
Cons: Free coffee in lobby.
Good 7.0
Pros: The warm cookies and cleanliness.
Cons: There was construction going on and the room itself was nothing spectacular for a four star hotel. The window was very foggy so you couldn't see outside and the little bars to pull back the curtains were flimsy. No free continental breakfast.
Good 7.0
Pros: close to airport
Cons: outdated features in room and you could hear people walking on room above
Poor 1.0
Pros: The location was close to the airport
Cons: The ants all over the bathroom floor made my daughter very anxious. There was an off smell in the room as well.
Poor 1.0
Pros: Location- Close to airport as we came in late - they were expecting us for late checkin
Cons: Yes- there were blood on the sheets it was evident that the sheets were not changed and they did not have another room to offer us. So- security came in and change the sheets and the girl told us yes it is blood - sometimes the housekeepers do not ch
Good 7.0
Cons: The pool was closed and the kids were very disappointed. They wouldn't even offer to let us use one of the other Hilton property pools. The biggest problem:the front desk girl was very curt and unhelpful. She said she would call us back an didn't.
Poor 1.0
Cons: I booked the room to used the hot tube and it was closed.
Good 7.0
Pros: Flexibility
Cons: Outside noise
Good 7.0
Pros: Location worked well for me. And access to the hotel
Cons: No water pressure at all during the late night hours.
Good 7.0
Pros: The cookies!!! And the morning receptionist she was very kind while checking out.
Cons: The Receptionist receptionist during check in were non talkative. During our stay at 12:10 someone disturbed our room by messing with the door handle. Scary!
Mediocre 3.0
Pros: Not much, the serving staff was friendly
Cons: Staff at the front desk was not helpful, food was not great, put us in furthest possible room even though hotel was empty.
Good 7.0
Pros: Proximity to airport.
Cons: The star rating really should have been 3 stars instead of 3.5. Should I have gotten a nicer room, my experience may have been better. My room was a bit taddy. The furniture was chipped in many places etc. and the bathroom was a bit worn.
Poor 1.0
Cons: There was a very loud and intoxicated company party that made its way into the hallways and rooms until 2am. The conference room is on the first floor and next to the rooms. Even after switching rooms, my earplugs were no match for the drunkfest.
Poor 1.0
Pros: Parking close to the room
Cons: Disgusting room! Dirty, Unmaintained, hold to sleep for fear of bed bugs..... carpet was so dirty I could no tell WHAT color it was? GROSSSS!!!!
Poor 1.0
Pros: Staff was very kind.
Cons: Bed was not comfortable, the room was warm, tub did not drain, and the fire alarm went off several time early in the morning.
Poor 1.0
Pros: There was nothing to really like about the overall experience.
Cons: The dirty rooms, the lack of maintenance and the location. I80 road noise was outrageous. Noise in the hallway was horrible. Was put the area of the hotel that nobody ever uses. Two rooms with bugs and broken ACs. Finally got a room with AC.
Poor 1.0
Pros: nothing
Cons: Hotel and room had an old and dingy appearance. Hotel Wasn't very clean. It was noisy and I was woken up a couple times. "Queen" bed was not much bigger than a twin. I would not recommend this hotel unless you don't want a restful or enjoyable night.
Mediocre 3.0
Pros: Starbucks
Cons: Service, the central air went out. The main staff was encouraging or helpful to the situation. They told me it would automatically come on it did not and they did not give a courtesy saying it was fixed. There were bugs all over the ceiling.
Excellent 10.0
Poor 1.0
Pros: It was in a good location, the first impression was good. The front desk was nice and she gave us a cookie which I enjoyed.
Cons: The walls were paper thin so we could hear everything. There was a group of people in the next room talking and laughing which kept us up. You could hear babies crying and people stomping around and slamming doors. We didn’t get much sleep unfortu
Excellent 8.0
Pros: Clean room, helpful staff, comfortable beds and buffet was good. The gym was well maintained and lightly used.
Okay 5.7
Pros: Staff, quick checkin
Cons: Very noisy heating system.
Excellent 9.4
Pros: Hot cookies
Excellent 9.4
Pros: Clean and tidy
Cons: No continenatal breakfast, no free food!!!
Excellent 10.0
Pros: Breakfast, clean room, good bed, quiet, good location, relatively safe.
Cons: Observed some door propping but doors locked at night.
Excellent 10.0
Pros: Nice hotel, especially when considering the deal we got through Kayak. It was close to the expressway and I would definitely stay there again.
Okay 4.0
Pros: The executive room breakfast was pleasant and attended by a very nice server. The large pond outside was nice for a stroll around in the morning. The bed itself was comfortable and the room was nice and large.
Cons: The counter staff when checking in made us wait and excrutiating amount of time, and even called a couple in front of us that had arrived later. The check-in cookies were overly sweet and not fresh, but heated. The pillows were abundant, but none of them were comfortable. The TV didn't work, period. If you pushed the power on it would take about 5 minutes to load a blank channel and then if you hit menu or guide it would turn off, and it would also just randomly turn off for no reason. There was bits of damage all throughout the hotel, from pieces of moulding to chips on the cabinets. The soap provided felt impossible to rinse off. My room was not cleaned in the two days I was there. The worst of all however was the fact that I had prepaid for my room and at checkout I was billed for the room again without consent, a fact I didn't realize until arrive home a day later. I had to call them 6 times to speak with someone to reverse this charge, even though from the first call it was acknowledged that this was in error, and I never actually got through to anyone, I simply had to leave a message explaining what happened. I received a call back two days later on my answering machine while at work that it will be refunded to my card and I'm still waiting for that to go through. I will never stay at a Doubletree or Hilton again.
Excellent 10.0
Pros: I was very impressed with the staff, the hotel overall and the food.
Excellent 8.5
Pros: Rooms were a little older but manageable
Cons: Had a loud constant humming noise coming from the outside.
Good 6.0
Pros: The beds were comfortable. The indoor pool was nice, though we didn't use it. The warm cookies were really good.
Cons: The onsite restaurant had terrible food and the service wasn't very good. The server didn't know anything about the local beer they sell there. Of the party of 4 that ate at the restaurant, not one person finished their plate of food. The veggies were much too salty, the steak had no flavor, the fries were cold, and the chicken with salsa was only mediocre. The prices were high for the quality of food and service. They also placed two holds on my card. One for incidentals and one for the room but they held about $50 more than I should have been charged for the room. When I called the front desk I was told that sometimes they charge double for incidentals and that those charges should be dropping off my card soon and I would only be charged for the price of the room.
Good 6.0
Pros: clean room, but staff are not so friendly
Excellent 8.3
Pros: Location
Cons: Young and inexperienced staff
DoubleTree by Hilton Hotel Salt Lake City Airport - Salt Lake City
Rated no. 10
8.2
Excellent 8.2
Based on 661 reviews
Details
Reviews

Cleanliness
8.1
Comfort
7.9
Facilities
6.8
Location
8.4
Overall
7.1
Overall 7.9 Good
Based on 1,588 reviews
Cleanliness
8.1
Comfort
7.9
Facilities
6.8
Location
8.4
Overall
7.1
Cleanliness
6.6
Comfort
6.4
Facilities
5.4
Location
7.0
Overall
6.0
Cleanliness
7.3
Comfort
7.8
Facilities
7.3
Location
7.7
Overall
7.5
Cleanliness
7.8
Comfort
7.8
Location
8.3
Services
7.2
Staff
7.6
Cleanliness
8.1
Comfort
7.8
Facilities
7.5
Location
8.1
Overall
7.5
Cleanliness
8.1
Comfort
7.8
Facilities
7.2
Location
8.2
Overall
7.6
Cleanliness
8.2
Comfort
8.1
Location
8.7
Services
7.6
Staff
8.0
Cleanliness
7.9
Comfort
7.7
Facilities
7.7
Location
8.3
Overall
8.0
Cleanliness
8.4
Comfort
8.2
Facilities
6.3
Location
8.4
Overall
6.7
Cleanliness
8.0
Comfort
7.9
Location
8.3
Services
7.4
Staff
8.1

Good 6.0
Pros: Near the airport.
Cons: Hotel needs restoration, probably.
Okay 5.0
Cons: There were cheaper hotels without breakfast.
Excellent 10.0
Pros: Very clean and quiet and the staff was amazingly nice this is a rarity for budget friendly hotels. It was a pleasure
Cons: You can't use entrances closest to room you must use front entrance only which is a pain when smoking or going out to get to your car
Excellent 10.0
Pros: The friendly staff and clean property were the most noticeable characteristics of the property
Cons: I didn't like that you were unable to use entrances near the room you have to walk around the full property its a pain mostly for smokers
Good 6.0
Pros: Rooms were nice
Cons: Staff was rude
Excellent 10.0
Pros: Convenient and exceptional staff .
Okay 4.0
Pros: Room and hotel were clean. Staff was great.
Cons: Overall the whole place felt a bit more rundown. Our tub wouldn't hold water and it was one main reason we got the king suite. Breakfast is free yes but there were literally only two choices. This was a bit misleading. Hot tub was down and not usable.
Excellent 10.0
Pros: It was close to the airport. It was very comfortable.
Cons: The walls are thin. We could hear the tv and talking in the room next to us until early in the morning hours.
Excellent 8.0
Pros: Breakfast
Cons: It was a little out of date, but I think they're remodeling..
Excellent 10.0
Pros: We got such a good deal. The staff was so nice and we got upgraded to a master suit which was great!
Cons: Dated but clean
Poor 1.0
Pros: nothing
Cons: they were not accommodating at all
Mediocre 2.0
Pros: Location and shuttle drop off and pick up.
Cons: Rooms are old and had cockroaches, I was worried about the smears on the headboard of the bed, other than that it had big rooms and conveniently located near the airport with free shuttle service and parking.
Excellent 9.2
Pros: Huge, clean room and bathroom! Staff was super friendly and very helpful. We needed to catch an early morning flight and it was very easy to arrange the shuttle!
Cons: Because of the early flight we couldn’t get breakfast. We totally understand that, we would have loved hot fresh breakfast, but one muffin to go would have been a nice trade off tough ;)
Poor 1.0
Pros: It was a horror show and the only good thing is that all of the bad make for such an awful, cliche story that it's almost funny.
Cons: We were given a room someone else was already in! TV, in-room safe and furniture broken. Housekeeping tried to come into our room at 8am without knocking! Indoor "pool" was green and dirty. No call from manager though I asked to speak about these issues.
Mediocre 3.0
Pros: Comfortable bed
Cons: Bugs in bathroom, hole in wall,furniture falling apart, TV 480p and so snowy it could not be watched.
Good 7.0
Pros: The complementary breakfast.
Cons: The bathroom needs a shelf.
Poor 1.0
Pros: friendly housekeeping staff
Cons: very outdated, broken armoire, green on bathroom doorknob, night staff not caring, computer in lobby not usable, used for gaming????
Excellent 10.0
Pros: close to airport.
Cons: took a long time for shuttle to get to airport to pick us up but we survived it.
Okay 4.0
Pros: Close to Airport
Cons: 100 $. Deposit on Room said may not be removed from card for up to 10 Days
Okay 5.0
Pros: Close to the airport
Cons: No breakfast because crew was late, we got up early to get a quick breakfast however staff just said breakfast crew is running late. Just annoying
Good 6.0
Cons: Very outdated and noisy
Good 7.0
Cons: No refrigerator or microwave in the room
Good 7.5
Pros: The hotel is extremely close to SLC International Airport, and park and ride providers. There is lots of parking onsite, and the rooms are of large size, with lots of storage.
Cons: The room we stayed in felt unsafe. The floor, bed, cupboard and walls all creaked and moved slightly when we walked across the room. The breakfast staff came across as being unhappy, and the breakfast food was of poor quality and left us feeling hungry.
Mediocre 2.5
Pros: The location is not bad.
Cons: Unfriendly staff. The pool is in the middle of the lobby. TV in the room was from the 80s. The safe in the room didn’t work. They restrict free breakfast to 2 people. It’s old, smelly and antiquated.
Okay 5.0
Pros: Good breakfast
Cons: Old and outdated.
Okay 5.0
Pros: It was reasonably priced and close to the airport.
Excellent 8.0
Pros: Close to the airport.
Cons: Limited parking.
Okay 4.0
Pros: It was noticeable very dated, needs major upgrades
Cons: Everything was dated, and didn’t look sanitized
Poor 1.0
Pros: Nothing
Cons: My toilet didn't work. The hairdryer was broke. There was blood in the room and sheets were dirty. I am never going back there again.
Mediocre 2.0
Pros: Room was clean, hotel was smoke free
Cons: Very very old. Room had a old box TV that was at least 15 years old. The worst part was the hotel charged me a security deposit that cost twice the price of the room, and then said it would take up to 10 days for it to be credited back to me. Ridiculous.
Poor 1.0
Pros: I didn't like it so I went elsewhere
Cons: everything
Okay 5.0
Cons: Very noisy - floors overhead very, verty squeaky - could not sleep. 2nd visit, on top floor, was awakened by loud shouting at 2AM. Staff had no interest in my complaints
Excellent 8.0
Pros: easy
Excellent 8.0
Pros: Location
Cons: Pretty old
Excellent 8.5
Pros: It was nice to have free hot breakfast everyday
Cons: The bed were not the most comfortable
Excellent 10.0
Pros: Our room was excellent.
Excellent 8.0
Pros: The Staff was excellent and the Breakfast was awesome but did not include a beverage.
Cons: It was old and the pool is not really secluded or accessible as it is in the main lobby.
Mediocre 2.0
Pros: Nothing
Cons: You could here everything in the room from the hallway, rooms next to you and the room above you. The ice machine was in the hallway so every time someone got ice you could here it!
Mediocre 3.0
Pros: The sheets were high quality and clean
Cons: the restaurant was horrible. My entrée was sitting in 1 cup of grease (I poured it off, into a bowl, and there was at least a full cup). Morning breakfast--similar level of quality. Pillows were old & flat. Bed old and broke down; it felt like a h
Excellent 10.0
Pros: Quality for price
Excellent 8.2
Pros: We came in after midnight from the airport and stayed overnight before heading to our final destination the next morning. The beds were comfortable and the staff was friendly and helpful. Hotel is close to the airport and the pool looked clean and pleasant (though we didn't use it).
Cons: Service at the restaurant in the morning was extremely slow. We were hoping to eat quickly and get an early start on our drive but first ordering and then getting our food both took forever. The food was delicious once it arrived, though.
Excellent 8.0
Pros: Clean & quiet
Cons: A little run down
Good 6.5
Pros: Checking in and out was smooth. Clean room. Comfortable bed.
Cons: Hallways felt like they might fall through. A little uncomfortable.
Okay 5.0
Pros: Easy to access
Cons: Old
Okay 5.0
Pros: Free airport shuttle, cheap, good breakfast included, friendly service, very large room (suite, in fact)
Cons: Room was VERY dusty -- caused major trouble for allergy sufferers; pool-style tub, though cool-looking, was a bit dangerous to get out of
Excellent 8.0
Pros: Most of the staff was friendly. Room was clean although a little on the old side. Needs an update. Small but comfortable. Reasonably priced. Almost no parking for the guests. I think they rent their "unused spaces" as long term parking for the airport. Had to park on the street, but no problem.
Cons: Parking, tv remote did not work.
Okay 5.0
Pros: Room was clean. Many pillows without having to ask for more. Luggage cart was available in lobby, didn't have to look for one
Cons: Airport shuttle vans blocked entrance and didn't allow us to park under the veranda out of the rain while checking in. Waitresses loud and used filthy language within earshot of guests. Hotel still hasn't got my billing straight. (3 days after checkout)
Poor 1.0
Pros: LOCATION
Cons: HOTEL STAFF WERE NOT VERY FRIENDLY DURING THE DAY, THE POOL WAS CLOSED AND WE WERE TOLD IT WAS BECAUSE THE HEALTH DEPARTMENT SHUT IT DOWN. THE SHEETS WERE STAINED IN THE ROOM AND THE CHAIR AT THE DESK IN THE ROOM WAS TORN UP. NOT A GREAT EXPERIENCE.
Excellent 10.0
Pros: The hotel was very accommodating. Upon are arrival in Salt Lake City we called the hotel for pick up and they were there within 7 minutes. Our reservation was made over the internet so checkin was harmless. We were given two keys to the room and also two vouchers for the included breakfast the next morning. The breakfast is eaten at a sit down restaurant attached to the hotel. Their food and service was excellent. Great place to stay while in SLC.
Excellent 10.0
Pros: Price was great, shuttle from the airport was really convenient. I wish I would have gotten the young man's name who drove the shuttle and worked the front desk that evening (December 13th) because he was terrific at his job and was an asset to this hotel. He was a true hospitality professional. Beds were comfortable, and the room was clean.
Mediocre 2.0
Cons: I had just had surgery and was on crutches. luckily there were some nice people staying there as well because the staff didn't seem to have time to assist me. even though it appeared they were doing absolutely nothing but watching me try to hobble out to the shuttle with my luggage.
Okay 5.4
Cons: The paint was new, but that was about it. Everything was out of the mid 1990s, including an old bubble tube TV and, seemingly, mattress. Worst night of sleep I've had in ages.
Excellent 10.0
Pros: convenient location and great price, free upgrade to suite on arrival for a six night stay.
Excellent 10.0
Pros: close to airport, comfortable beds, good Chinese restaurant. Nice place to stay during my transit.
Excellent 8.0
Pros: Comfortable beds, close to the airport and complimentary breakfast.
Cons: One of our two rooms smelled as if the floor was moped with dirty soap water. Difficult to tolerate the odor. Also, not enough towels in the rooms which were very worn and rough.
Good 7.7
Pros: Our King suite room was clean and comfortable. The shuttle service was prompt and only a 15 minute ride from the hotel to the airport. The hot breakfast included in the room price was very good.
Okay 4.8
Pros: The personal was nice but The place need to clean more all the facilites
Cons: The pool, you don't have nice lobby to relax, the hallways smell bad, was dust in all the furniture in the lobby
Excellent 8.2
Pros: Solid hotel, good value, excellent staff
Good 7.1
Pros: Very very close to airport, close to airport parking, close to downtown, helpful airport pick-up & drop, indoor pool/hot tub, complimentary breakfast. Clean, tidy and fresh rooms.
Cons: Not enough vegetarian options in breakfast. We got a call in the middle of the night at around 1AM, asking that we change the room since we were allocated the room meant for someone else which was very unprofessional and we refused.
Good 6.2
Pros: Close the airport and has all basic facilities, was very clean.
Cons: A/C made too much noise, we couldn't get any sleep.
Mediocre 3.4
Pros: Relatively clean, price shud hv been lower
Cons: Ants
Good 7.7
Pros: The room was good. Staff was friendly. I would probably stay here again if needed to.
Cons: Our breakfast experience was horrible! The staff was extremely kind. But you go into the restaurant and find yourself a seat (no sign. just watched 2 others pass by me and sat down as I was WAITING) Then wait forever for them to greet you. They were way understaffed. Only 2 waitresses and there was like 3 at the front desk and no one came to help them. No Bussers to help. Like I said.... The waitresses were kind, but this was WAY UNORGANIZED!!!
Good 7.0
Pros: Location
Cons: Restaurant quality has gone downhill. After our dinner experience, we opted to skip the free breakfast and go out.
Okay 4.8
Pros: The restaurant that is next to/inside the hotel.
Cons: Additionally to the price of the room, there was an extra $100 that I did not know would be added to the bill as a "security" deposit. And if the room was SUSPECTED of malice or smoking, then you don't get it back. I was too paranoid to leave a cup out of place in light of that. I wouldn't stay again.
Mediocre 2.0
Cons: Very old, right next to the runway, terrible scenery
Good 7.0
Pros: I liked that they curtsy up graded us to a suite. I liked the breakfast they served. Pool was small but still nice. A little bit of an older hotel but great value for the money.
Cons: The main thing I didn't like was that when people walked upstairs it creaked the floor a lot and was very noisy.
Okay 4.0
Pros: The proximity to the airport, I had to be back to the airport in the morning and the hotel was only 5 minutes away.
Cons: Waited 45 minutes for ride from airport, room smelled like water damage, close to train tracks-heard train after midnight, lights coming in through window, could hear upstairs guests, loud guests in hallway after midnight.
Mediocre 3.7
Pros: Shuttle to airport.
Cons: They have a pool in the lobby, therefore the inside of the lobby reeked of chlorine and it brought tears to my eyes, it was so strong. Was on the first floor, could hear the room above me walking around, dragging their suitcase, getting on the bed until 1am. Had to get up at 4 am for my flight. You do the math on how many hours I got of sleep. Everything was dated and felt dingy. Would not stay here again.
Okay 4.8
Cons: The continental breakfast was not worth it.
Good 6.0
Pros: Don.t know.
Cons: Room semed small, cramped. Toliet area very small for large person. Old, small tv, poor picture. Pool looked dirty.
Good 6.2
Pros: Close to the airport and had a shuttle. I will say the bed was very comfortable.
Cons: The room we were given was out of the 80's. Furniture was old and worn, there were no available outlets in the room for charging phones. I walked by a room that was being cleaned and the room looked modern and very nice. It made me wonder why I got a room out of the 80's. I won't go back.
Mediocre 2.0
Pros: Not much, at all.
Cons: First, the $100.00 incidentals charge at checkin, no mention of it. 2nd, bad odor in room. 3rd, blood or fecal stain on sheets. 4th, rude front desk staff. 5th, no real tv.
Okay 4.8
Pros: room was fine
Cons: the breakfast included was not very good and the pool and hot tub is pretty much in the lobby
Mediocre 3.4
Pros: The pillows.
Cons: The staff is cold, impersonal and unsympathetic. There is a restaurant attached to the hotel but it is now little more than a place to sit while eating what they describe as "complimentary breakfast", two eggs (good) bread described as toast (bad) and french fries described as hash browns (bad). The waitress never said a single word to me. The hostess took my order (one of two breakfast options). The grounds were not clean. The room's bathroom was not very clean. The only microwave in the entire place had what I can only assume was a month's worth of previous guest spilled food in it. And this must be the only hotel on the planet that still collects a $100 deposit on the off chance that the guest doesn't own a cell phone and will need to use the room phone. I am not in the habit of loaning hotels money so I won't be returning.
Good 6.8
Cons: There was no hot water in the morning so we could not bathe before flying home. Otherwise it was fine and the staff was nice
Good 7.4
Pros: Bare bones, inexpensive, but comfortable.
Cons: Dated, but reasonably well maitained.
Okay 4.0
Pros: The free hot breakfast was well above average.
Cons: The whole hotel feels worn out and old. The pool and hot tub are in an awkward area right in front of the check-in desk and look dirty, old, and dingy. The room was noisy and the TV was at least 2 decades old.
Okay 5.4
Pros: Room was clean.
Cons: Staff was not very friendly or helpful at all, and in fact bordered on rude. Although the hotel was very clean, it still felt a little dirty because the building is old and dingy. It is literally attached to a Chinese restaurant, for what that's worth. The price is reasonable, but I would pick another airport hotel if the price was close.
Okay 5.1
Pros: Room was clean and mostly comfortable.
Cons: Every time we tried to use our free breakfast voucher they said that breakfast was over even when it was before the cutoff time for breakfast.
Okay 5.7
Pros: proximity to airport
Cons: ripped fabric on chair, broken plug, and ants
Mediocre 2.0
Cons: First room I checked into had what can only be described as a "money shot" on the right side of the bed frame that had a dried and crusted trail going all the way down to the bed. When I went to the front desk to complain, I was informed that the hotel does not actually have a cleaning staff but, apparently, outsources this activity to only certain parts of the day. Thus, the poor girl who worked the front counter was forced to come up to the room with a sponge and attempt to clean it herself - only it WOULD NOT COME OFF. Apparently, this particular stain had been there so long that by using a sponge to clean it, the fake leather on the frame simply started to flake off and the stain remained. While I feel sorry for the staff, this hotel is a dump. It is VERY run down and very isolated, despite supposedly being close to the airport. It also didn't help that I was charged a near 40% premium for happening to stay here during the Outdoor Retailer Show. Salt Lake City is a pretty barren place, in terms of activities and amenities, but if you can stay in a hotel in the downtown area (will save a few bucks in the long run as well).
Mediocre 3.4
Pros: The location is the only good thing.
Cons: Everything felt awkward. The staff was cold, the restaurant was uncomfortable, eating breakfast is a closed Chinese restaurant and a pool in the lobby.
Mediocre 2.8
Pros: The room was clean
Cons: The staff was rude and not welcoming it was not a good experience.
Mediocre 3.7
Pros: 24 hr FREE airport shuttle is fantastic - friendly driver Comfortable bed
Cons: RUDE staff, very dated hotel, old crappy TVs, smells old, NASTY breakfast made of recycled leftovers at the dirty in-house Chinese restaurant, the housekeeper barging in the room at 9am after checking in at 3am (delayed flight).
Airport Inn Hotel - Salt Lake City
Rated no. 11
7.9
Good 7.9
Based on 1,588 reviews
Details
Reviews

Cleanliness
8.1
Comfort
8.1
Facilities
8.8
Location
8.5
Overall
8.8
Overall 7.8 Good
Based on 644 reviews
Cleanliness
8.1
Comfort
8.1
Facilities
8.8
Location
8.5
Overall
8.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
4.0
Comfort
4.0
Facilities
4.0
Location
4.0
Overall
4.0
Cleanliness
7.9
Comfort
7.8
Location
8.2
Services
7.5
Staff
8.3
Cleanliness
9.3
Comfort
9.3
Facilities
9.3
Location
9.3
Overall
9.3
Cleanliness
8.6
Comfort
8.6
Facilities
8.6
Location
8.6
Overall
8.6
Cleanliness
8.3
Comfort
8.3
Location
8.5
Services
7.7
Staff
8.5
Cleanliness
8.0
Comfort
7.8
Facilities
9.3
Location
8.5
Overall
10.0
Cleanliness
8.4
Comfort
8.7
Facilities
9.0
Location
8.9
Overall
8.8
Cleanliness
7.6
Comfort
7.7
Location
8.2
Services
7.1
Staff
8.2

Excellent 10.0
Pros: Nice place!
Cons: Nothing to mention
Excellent 10.0
Pros: Everything
Cons: No complaints
Excellent 10.0
Pros: I enjoyed everything about my experience.. the staff was great, loved the room.. your bedding was nice and heavy and warm.. I've grown tired of flimsy, non warming sheets, blankets and scratchy comforters.
Cons: Not enough handicap parking or rooms. Remember your clientele reflect the aging population.. we over 55 out number the under 55.. and we have the money..heh.. but seriously.. I loved the place
Excellent 9.0
Pros: The staff was amazing
Cons: Hot breakfast or a change would have been nice.
Mediocre 2.0
Pros: Clean room.
Cons: Falsely advertising “breakfast”
Excellent 9.0
Pros: Location to airport
Cons: Clean
Excellent 9.0
Pros: Very nice La Quinta. We absolutely love that we can bring our cat (travelled 1600 miles with him the past few days) and don’t have to pay any fees at La Quinta. Great staff and well designed rooms.
Cons: Walls were too thin for our excessively loud neighbors.
Excellent 8.0
Cons: While the room was clean and nice with a comfortable bed, other areas of the hotel showed its age and wear.
Excellent 10.0
Pros: Everything was great.except the Breakfast.
Cons: No breakfast just grab bags. Shouldn’t have to pay full price if you get a muffin, orange, granola bar. I was told they had regular breakfast was not the case.
Excellent 8.0
Pros: We appreciated being able to leave our cars and get a shuttle to the airport it was sooo convenient and parking was about the same as at the airport. Thank you
Good 6.0
Pros: clean room , AC worked.
Cons: advertised breakfast was yogurt and a muffin.
Good 6.0
Pros: it’s by the airport
Cons: it was fine
Okay 5.0
Pros: Clean room
Cons: The toilet seat and door was cracked. The pool was dirty. Breakfast was a muffin and yogurt. Staff was never at front desk. They had no bandaids.
Poor 1.0
Pros: Everything was find coming in but when I went down the hall to go to my room I started noticing how dirty it was. I got in the elevator and It appeared that it hadn¿t been cleaned in weeks maybe even months the buttons are sticky the floor was awful.
Cons: I entered the room there was dust all over everything. I went to wash my face and the sink in as clogged so I couldn¿t use the water. The ice tasted awful. Terrible experience
Mediocre 2.0
Pros: Room is in good size. It is clean.
Cons: There was only one mobile chair in the room. If you have two people, one of you will have to stand up or sit on the bed! The room is very old, there is nowhere to find an outlet for our chargers. The insulation of noise was very poor
Excellent 8.0
Pros: off the beaten path but worth the extra minutes drive from town.
Good 7.0
Pros: Location and shuttle
Cons: Felt outdated and the breakfast was subpar. I¿m tired of hotels doing grab and go meals with no variety.
Excellent 10.0
Pros: The staff is very patient and polite and it's always so clean
Cons: No, excellent stay
Excellent 8.0
Pros: Peaceful
Cons: Too many people in jot tub
Excellent 10.0
Pros: Beautiful hotel staff super nice
Cons: No loved it
Excellent 8.0
Pros: The fact that they allow pets. Nice staff.
Cons: Breakfast! Either to go or in person. Other LaQuinta's still offer breakfast, why not this one?
Okay 5.0
Pros: The staff was excellent.
Cons: Lights did not work on one wall even though the TV did.
Excellent 10.0
Pros: The front desk people were amazing at this location
Cons: My door was broken and you could see into my room a bit because of it and they didn¿t offer breakfast which was the only reason I paid more to stay here but that¿s it
Okay 4.0
Cons: Not very clean place
Excellent 9.0
Pros: The staff was very friendly and helpful.
Cons: The hotel is clean and I saw that the staff was always helpful.
Mediocre 3.0
Cons: Ran out of hot water twice just taking a shower. Ceiling in the bathroom started leaking a lot. Luckily we were checking out that morning.
Excellent 8.0
Pros: The staff was very friendly and willing to work with our situation. They allowed us to check in early which was fantastic.
Cons: The shower was kind of dirty when we arrived and the water pressure was horrible. We had to have the shower turned on all the way hot to even get hot water but every few minutes it would start coming out ice cold. Also, a lot of the outlets did not work.
Good 6.0
Pros: Staff was all very friendly
Cons: Stained bed sheets, super gross. Vending machine on our floor didn't work, had to find one two floors up. They also don't have distilled water on hand for people with cpaps, which was really surprising.
Good 7.0
Pros: The hotel pet policy is great, they take any pet with no extra charge. For travelers with large, non-lap dogs, this is hard to find.
Good 7.0
Pros: Their 24hr pool and continental breakfast are usually a high point. Unfortunately it's COVID-19 time and pretty much everything beyond having a room was suspended.
Cons: It was by the airport and very noisy. It seemd like their sound proofing from the outside and between rooms was severely lacking. Not to mention that it sounded like the guests next door were remodeling until 4am.
Good 6.0
Pros: I like that it was not in a crowded area
Cons: There was a popping noise every hour, that we didn’t know where it can from. I also think that people traveling with pets should be put on different floor levels than those not. Was woken up several times during the night because dogs kept barking.
Poor 1.0
Pros: Nothing
Cons: Mainly everything
Good 7.0
Cons: No breakfast (corona)
Good 7.6
Okay 5.0
Pros: The staff was very friendly and welcoming. Hotel was in a good area by the airport. Parking was easy and clean. No people just hanging around in the parking lot like you see in a lot of other hotels these days. Kids loved the indoor pool.
Cons: We booked a room with two double beds and they were extremely small and hard. I loved everything else about the hotel except these beds! So uncomfortable.
Okay 5.0
Pros:  
Cons:  
Mediocre 3.0
Cons: Wifi was spotty. Pool was closed. Noisy
Good 6.0
Pros: Location is great - right by the freeway
Cons: I stayed for 2 nights. None of the garbage in my room was taken out or thrown away. Garbages still had garbage in them and the take out box i left on the counter was left there - not thrown away. No lotion or conditioner like similar priced hotels.
Poor 1.0
Pros: Easy to find.
Cons: It was dirty, full of hair, and the breakfast is not a buffet. It's more of a limited assortment.
Excellent 8.2
Pros: I don’t a lot of carbs and can always count on eggs and sausage or bacon or hot oatmeal. They had non of those so I skipped breakfast and went somewhere else. Also only one flavor of yogurt
Excellent 10.0
Pros: Pool
Cons: Nothung
Excellent 10.0
Pros: Great Hotel - close to the airport and a 10 min ride into Downtown.
Excellent 10.0
Pros: We really enjoyed our stay at La Quinta (salt lake, airport)! They are very pet friendly and the customer service is great. Their cleanliness is top notch!
Cons: I like the cleanliness of the hotel but the cleaner smell in our room was overpowering, we had to open a window to air out the room. La Quinta should look into some more eco friendly/simple cleaners. The carpet spray is not good for small children and small pets.
Excellent 10.0
Pros: Stephanie the desk clerk was very courteous and helpful.
Good 7.3
Pros: I like Valerie at the front desk, she greeted me and acknowledged me as soon as I walked the door, she even complemented me, made me feel good :) she was verry fast and efficient, made me feel welcomed. The layout of the rooms were amazing the double doors to the bathroom were pretty cool!!! Being this was a girls trip the multiple mirrors and plug ins by the mirrors in the room was amazing we could all get ready at the same time!!!!!! That never happends!!!
Cons: I didn't see any cameras like In the elevators or halls, being a young group of females we would of felt safer with a camera or two and not just outside by the door. Also I've stayed in many la quinta hotels and I loved the stay and breakfast n mostly the updated clean and modern look, this one I didn't get the same feeling the ceiling in the elevator was a metal grate that we could see every wire, it just wasn't pleasant to the eye a lil out dated on the rest of the colors and decor on the building I guess, also the outside of the building like the walls were gross, cob webs and dirt every where, looked like it hasn't been cleaned, the Orange color really makes dirt pop so I would just maybe take like a spray washer around every once in a while, I mean that's the first thing people see. :)
La Quinta Inn & Suites by Wyndham Salt Lake City Airport - Salt Lake City
Rated no. 12
7.8
Good 7.8
Based on 644 reviews
Details
Reviews

Cleanliness
7.0
Comfort
7.2
Facilities
7.3
Location
7.7
Overall
7.3
Overall 7.7 Good
Based on 33 reviews
Cleanliness
7.0
Comfort
7.2
Facilities
7.3
Location
7.7
Overall
7.3
Cleanliness
7.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
6.5
Comfort
7.0
Location
7.5
Services
7.0
Staff
7.5
Cleanliness
7.7
Comfort
7.0
Facilities
6.0
Location
7.7
Overall
6.0
Cleanliness
5.0
Comfort
5.0
Location
7.5
Services
5.0
Staff
7.5

Okay 5.0
Cons: To go bags options were limited. Breakfast was not very good. Lots of stains on the floors and couches
Okay 4.0
Pros: Clean, rooms had all the basics,
Cons: 1 elevator on the back side of the property, sofa bed didn’t work, we were not informed that breakfast would be done by 9 and we were given 1 granola bar each. Gym and pool was closed without any info that it would be closed. All in all it was a place to lay your head but we left at 9.30 the next morning to get breakfast.
Excellent 10.0
Pros: Very clean, great price, very friendly staff, very good breakfast and in great location. My family and I will be staying again.
Cons: I liked everything about the property, I really liked how they had options for dairy free individuals.
Okay 5.0
Pros: Location
Cons: So dirty! Bathroom had remnants of previous guests hair and clippings. The fold out bed was so dirty with more of the above that we closed it and slept on the couch.
Good 6.0
Pros: Friendly staff, good location.
Cons: Plugged bathtub.
Excellent 9.0
Pros: Great hotel. Large clean room. I should give a 10 for all responses but think that would be pushing it They had Chicken barbecue and chips and slaw along with wine and beer and soda. full kitchen if you need it.
Excellent 10.0
Pros: They provided dinner for an event that they have every week. That was great and it was the first time that I have seen this in any hotel that I have stayed before. The pool was excellent ad the water temperature wss not cold
Excellent 10.0
Pros: They offered dinner event on TUESDAY which was great
Cons: N/A
Excellent 10.0
Pros: Breakfast was great and convenient Comfortable bed with plenty of pillows Airport shuttle was exactly what I needed
Excellent 10.0
Pros: Convenience and the large room that fit our family comfortably.
Cons: No, breakfast was ready promptly at 6:30 and the shuttle dropped us at the airport.
Excellent 9.0
Pros: The style of the suite was amazing. clean. The receptionist was very good, informative and helpful.
Cons: Around the backside there is an exit where there was very foul smell possibly from Sewage. this smell was not all the time though. Next day in morning it was not there.
Excellent 8.0
Pros: We loved that our room had a full kitchen with all the dishes we needed to cook. The bed was comfortable and very clean. The swimming pool was a lot of fun and it was great that they had towels for us. We really enjoyed our stay.
Cons: The breakfast selection wasnt my favorite but was acceptable. Room service came very early.
Excellent 9.0
Pros: It was close to the hotel and the price was in budget.
Cons: I m in a wheelchair. It was way too hard to move around in because it is very cramped.
Excellent 10.0
Pros: Nice, clean, shuttle, breakfast.. All great!
Excellent 8.0
Pros: Love having a full kitchen and a separate sitting area
Excellent 10.0
Pros: Everything was excellent. Even had a complementary BBQ with wine and beer from 6-8. best stay at SLC in years.
Good 7.0
Pros: Great breakfast. Clean well furnished room.
Cons: Internet was terrible. Slow and dropped all the time. Weird location as it is not near much dining or anything else.
Mediocre 3.0
Pros: Bed was good, loved how large the room was. It was had to get the room at the right temperature.
Cons: Was not happy that my room was not cleaned when I got back to my room at 3:OK in the afternoon. I was very tired was was expecting my room to be cleaned and ready for me to relax and take a quit nap. Had to call the front desk to get maid service.
Good 6.0
Pros: The convenience with the staff just to get our room and to bed.
Cons: I felt buggy. And had a hard time sleeping. I saw a bug in the morning on me. No clue what it was so I immediately got up out of bed. Wether or not it's anything at all
Residence Inn by Marriott Salt Lake City Airport - Salt Lake City
Rated no. 13
7.7
Good 7.7
Based on 33 reviews
Details
Reviews

Cleanliness
8.0
Comfort
7.9
Facilities
6.4
Location
8.2
Overall
6.1
Overall 7.5 Good
Based on 1,648 reviews
Cleanliness
8.0
Comfort
7.9
Facilities
6.4
Location
8.2
Overall
6.1
Cleanliness
6.0
Comfort
4.0
Facilities
3.0
Location
6.5
Overall
6.2
Cleanliness
8.0
Comfort
7.9
Location
8.3
Services
7.5
Staff
8.1
Cleanliness
7.3
Comfort
7.0
Facilities
7.3
Location
8.0
Overall
6.8
Cleanliness
6.0
Comfort
6.6
Facilities
6.6
Location
5.5
Overall
5.0
Cleanliness
8.1
Comfort
7.8
Location
8.3
Services
7.3
Staff
8.2
Cleanliness
7.9
Comfort
8.0
Facilities
10.0
Location
8.4
Overall
10.0
Cleanliness
7.8
Comfort
7.8
Facilities
6.0
Location
8.1
Overall
5.7
Cleanliness
7.7
Comfort
7.8
Location
7.9
Services
7.2
Staff
7.9

Okay 4.0
Cons: Everything was micro.my room smelled like dirty feet .
Excellent 10.0
Pros: Right near the airport
Cons: N/A
Excellent 9.0
Pros: The bathrooms were very clean, they provide you with hand soap, hand lotion, shampoo, conditioner, body wash, the towels smell very clean, the place is clean, and the housekeeping staff is very nice, in the morning you can smell the elevator clean, the young lady at the front desk receptionist out of the 4 that I saw in there was so nice greeting everyone and making you feel comfortable, one of the male receptionist was kind enough to bring us extra towels at our room, the room is good size, the beds are comfortable, and the pillows are so soft, your body really take a rest, everything in this hotel was good, I will definitely comeback again if they keep the hotel in great conditions as it is right now.
Good 7.2
Good 7.2
Good 6.0
Pros: Price
Cons: There was a car with people in it all day and night in the parking lot - stayed there despite informing the hotel staff about it. Seemed like homeless people living out of a vehicle in their parking lot.
Excellent 9.0
Pros: Heat and air worked unlike the last hotel we stayed at in Salt Lake City.
Excellent 10.0
Poor 1.0
Pros: Price.
Cons: I have done extensive business traveling, this was by far the worst excuse for a room. I have stayed at this particular location before and expected better. The room was carved out of ¿left over¿ space, barely room to walk between bed and wall.
Mediocre 2.4
Excellent 9.0
Pros: The staff
Cons: We needed a table lamp,there was not a trash can in the unit, the phone was not plugged in and we asked for a wake up call
Excellent 9.0
Cons: Evening clerk did not wear a mask. Utah has a health order for all to wear masks.
Good 6.0
Pros: It was clean and convenient
Cons: When you walk in you see the laundry room. The desk said there would be breakfast, I only found juice and milk. The TV seemed to be locked on Fox News. Maybe the wand battery was dead?
Poor 1.0
Pros: Not one thing.
Cons: It was dirty. It was run down. Everything was Worn out.. it’s stunk like sanitizer. Maybe they thought they could wave away the dirtiness with the sanitizing hairspray. There was nothing good about it.
Excellent 10.0
Pros: It was clean and close to the airport. And within 15 mins from magna
Cons: nope
Mediocre 2.0
Good 6.0
Pros: The check in was easy and the person who welcomed us to the hotel was great;  friendly, helpful and knowledgeable. 
Cons: A big pile of supplies in lobby entire stay. Bathroom toilet s up  hotel employee told me come get it and fix it. The door key was  blocked one day hotel employee didn’t apologize but made me show my ID. Check waited 20 mins. No one, kn
Poor 1.0
Pros: Bed was somewhat comfortable
Cons: There was not an airport shuttle as listed The "breakfast" was juice and cereal
Poor 1.0
Cons: Had to switch rooms 3 times last room had no blankets but was too tired to deal with it. Worst hotel experience hands down!
Mediocre 3.0
Pros: The rooms were clean
Cons: We rented three rooms. None of them had hot water. When we told the front desk, they did not seem too concerned about it.
Excellent 10.0
Pros: Great location for us and very nice and friendly staff
Cons: NO
Good 6.0
Pros: It was near the SLC airport and offered shuttle service.
Cons: They would not accept my debit card. I have stayed at Microtels in MT, NE, GA, and never had an issue using a devout card - until now.
Excellent 10.0
Pros: Price, attentiveness & kindness of staff, cleanliness, & location
Cons: No
Poor 1.0
Pros: The location
Cons: The price and the food and no soft srinks
Excellent 8.0
Pros: Location and cleanliness
Cons: Shuttle did not pick us up so had to get an Uber to bring us
Excellent 10.0
Pros: Friendly staff, good housekeeping, quiet on 3rd floor, not run down.
Cons: Alarm clock hard to figure out. Didn't receive wake-up call I requested.
Excellent 10.0
Pros: Best overall customer service ive hadin several years.
Cons: No
Okay 5.0
Pros: Location near airport.
Cons: No hot breakfast.
Excellent 9.0
Pros: Nice rooms, decent breakfast. Free parking & free airport shuttle.
Cons: The exhaust fan in the bathroom was very noisy.
Okay 5.0
Pros: location
Cons: somewhat run down
Good 6.0
Pros: It was clean and had an elevator. Evening staff was somewhat pleasant.
Cons: Not close to very many eating establishments. Some child pulled the fire alarm at 11:30 PM forcing everyone to evacuate the motel.
Okay 5.0
Pros: Old and tired. Breakfast area so small and breakfast offering terrible. Even coffee and orange juice horrible.
Cons: See above.
Good 7.0
Pros: Proximity and closeness to SLC airport.
Cons: Bedbugs -- we got bitten all over our arms and legs. There was also a max person limit in fine print. We were a group of 4 adults who were used to sharing queen sized beds. Normally, we would get one room and share, but here we had to pay for two rooms.
Okay 5.0
Pros: Located convenient to the airport.No problem with electrical, plumbing or other facilities.
Cons: Cleanliness clearly lacking. wife wore white socks and they became dark just walking across the carpet. When breakfast was served (eggs and sausage) it was cold---basically inedible.
Poor 1.0
Pros: Breakfast
Cons: Rude inconsiderate staff
Good 7.0
Pros: location to the airport
Poor 1.0
Pros: It is a clean hotel with good location.
Cons: Staff seemed oblivious. They don't picm yp phones even if they are sitting right there doing nothing. One of the biggest reason for us to book this hotel was their airport shuttle and they made a big mess both the times we used this service.
Poor 1.0
Pros: The best thing was leaving within 12 hours of arriving.
Cons: The hotel had a very bad odor. There were bed bugs or some type of bug in one of the beds. It was awful.
Good 6.0
Pros: Easy freeway access.
Cons: The close proximity to the freeway and the cheap windows/construction made the road noise level unacceptable. Really unacceptable.
Good 6.0
Pros: It was surprisingly quiet, especially for how close to the airport it is.
Cons: I thought there would be a mini fridge in the room, there was not, and the breakfast was sad.
Poor 1.0
Pros: Location was somewhat convenient; close to highway.
Cons: Room was dirty and hotel was not maintained in general.
Good 7.0
Pros: Staff was nice. It was a place to sleep. Nothing fancy, but clean and quiet.
Okay 5.7
Pros: Sheets and bedding were clean. Close to airport.
Cons: Carpets were dirty. Furniture was dirty. Walls were thin. Leaky plumbing. Etc.
Okay 5.0
Pros: Cheap, clean, close to the airport, comfortable enough bed.
Cons: The elevator was broken, there was a TV playing constantly by the front desk, and the front desk staff member had his wife and baby with him when we checked in at 1 a.m., which was kind of weird.
Mediocre 3.0
Pros: Close to airport
Cons: No lamps by bed, airport shuttle did not run between 11:00 am and 4:00 pm
Poor 1.0
Pros: There was no best
Cons: No lamp and the overbed light switch was way over on the wall. Many other things. Nothing like other microtels I've stayed at. Very skimpy breakfast. (No eggs)
Excellent 9.4
Pros: There shuttles runs anytime you need it I left at 430am nice hotel for the price compared to others in the area I'll stay again if I'm back in salt lake on business
Cons: Could be vacuumed better and found a long hair in bathroom counter I don't know how the maids missed that
Okay 4.0
Pros: Clean
Cons: Thin walls
Okay 5.0
Cons: I figured it would be a little more like the hotel I have stayed at in the past, due to that they are the same company. I was a little disappointed.
Mediocre 3.0
Pros: the staff was friendly and helpful
Cons: poorly designed. Small refrigerator was so noisy I had to unplug it. Was sitting on carpet with the microwave on top and rocked on the floor when used. Vanity top prevents you from getting toilet tissue. Airport transport twice a day.
Okay 5.0
Pros: Price and location
Cons: Boring and bland breakfast.
Mediocre 2.0
Pros: Location and shuttle, and enough hot water. Bed and linens were clean.
Cons: Stayed here previously and was ok, maintenance hasn't been done. My husband wanted to leave but I promised to review. Shower didn't work and mildew smell came from drain. Noise from other rooms was crazy.
Okay 5.0
Pros: Not too much.
Cons: We were assigned a smoker's room during our first stay, 8-10-16. The refrigerator made an awful noise and the bathroom looked homemade. During our second stay on 8-18-16, the shower curtain had been cut and shortened and there was no refrigerator or micro
Mediocre 2.0
Pros: The continental breakfast was good, although there weren't enough seats.
Cons: we checked in at 5:30 only to be told that our rooms weren't ready. We had to wait until 6! There was a woman in our room sorting her luggage. Only smoking rooms available. Definitely wouldn't recommend this hotel.
Okay 5.0
Pros: We had an early flight out of Salt Lake Airport and this was just a few minutes away so convenient location for our situation.
Cons: We had an early flight and had to leave at 5:30am. Breakfast did not start until later. Being an airport hotel, it would have been nice to have something to quickly grab for breakfast before the early flights.
Mediocre 3.0
Pros: It was close to the airport and offered a free shuttle almost all day.
Cons: The assistant manager,was extremely rude and unprofessional. I was given a smoking room instead of non-smoking, and she was belligerent and extraordinarily rude about the matter. Customer service was worse than cable companies or the DMV.
Mediocre 3.0
Pros: Their was a few problems first the free in the room was broken made a very loud noise. Told the staff and there seemed not to care. Second the girlfriend of one of the staff that worked the desk was hanging out there with the staff member
Cons: Staff members friends hangout with staff making it hard to get help
Mediocre 2.0
Cons: Issue with toilet flush, we used common washroom at ground floor all the night. Staff said we had to deal with it as all other rooms are booked.
Excellent 8.2
Pros: Front desk staff was friendly but was short staffed when we called for things. We liked the location, very close to airport, because we needed to be at the airport by 4:30 AM. The room was quiet. The elevator was great!
Cons: Did not like the guys hanging out at the front desk while we were checking in. I had to call the front desk for a pillow and then an alarm clock. The room could use an update. The outlets, lights & furniture are in peculiar spots, one doesn't match the .other's placement. The couch was totally unusable, it was sunken and looked very old and used. There was no table, just a built in desk.
Excellent 8.0
Cons: The continental breakfast was great!!
Okay 5.7
Pros: very close to the airport.
Cons: There were no instructions on anything. Heat/ AC unit, cable/ Dish. Breakfast didn't start until 7:00am, I was long gone by then.
Excellent 10.0
Pros: Had everything we needed! Great price too.
Mediocre 3.7
Pros: Quietness Easy to get on the freeway
Cons: No knowledge about facility by employee. Was told no bathtubs in the whole place. There was. Was sent to a destroyed room first. Had to go back and get a different room. Bed was a double and so small Waited 50 min at airport after we called. Driver drove horrible on ice no less. Breakfast was not restocked and food was not fresh. Very disappointed so say the least. Won't be back and would not recommend
Mediocre 2.0
Pros: Not at all. Would not return
Excellent 8.2
Pros: The lobby in the rooms were very clean. The staff was super friendly. We did not take any of their breakfast but I'm sure it was OK.
Good 7.7
Pros: Good price for a large room. I liked the flat screen tv, was able to open window and get fresh air in the room. Spacious
Cons: The continetal breakfast was gross, only thing that was okay was the orange juice. Staff was young and unprofessional looking. Mini fridge didn't work and had a horrible odor.
Microtel Inn & Suites by Wyndham Salt Lake City Airport - Salt Lake City
Rated no. 14
7.5
Good 7.5
Based on 1,648 reviews
Details
Reviews

Cleanliness
8.0
Comfort
8.0
Facilities
7.2
Location
8.3
Overall
6.7
Overall 7.0 Good
Based on 1,179 reviews
Cleanliness
8.0
Comfort
8.0
Facilities
7.2
Location
8.3
Overall
6.7
Cleanliness
5.0
Comfort
7.0
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
7.8
Comfort
7.9
Location
8.4
Services
7.5
Staff
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.1
Comfort
7.9
Location
8.1
Services
7.6
Staff
8.1
Cleanliness
8.2
Comfort
8.1
Facilities
7.3
Location
8.6
Overall
7.3
Cleanliness
8.2
Comfort
8.0
Facilities
7.0
Location
8.3
Overall
6.1
Cleanliness
8.0
Comfort
7.8
Location
8.3
Services
7.4
Staff
7.9

Mediocre 2.0
Pros: The room was clean and the grill attached was good.
Cons: The manager was extremely rude and unhelpful and acted like I shouldn’t be there. I asked the one gentleman who was helping me out if I could get a room looking at the planes, ok they don’t have anything. They proceeded to put me at the room right behind the office, next to the bathrooms and kitchen. I asked if there was anyway we could move rooms because all the noise will keep my son up. Lady comes out of her office after eavesdropping and whispers to him are you doing a room exchange. We can’t be doing that. We’re ALMOST at capacity. No offer for another room or anything, i said it wasn’t a big deal and her tone, I could tell she was irritated I even asked. Meanwhile flight people came in and she was smiling with them. Not sure what she didn’t like about me but I will never stay again because of it. Also, The room smelled of Mexican food all night. Another thing was our shower was broken on the head so you had to hold the shower head with your hand and then drop it till you ready again. They had it covered with duck tape. The parking is very limited. I won’t stay here again.
Okay 4.0
Pros: Close to freeway
Cons: Food left in refrigerator. Bathroom privacy lock caused us to be locked out of bathroom.
Mediocre 3.0
Cons: It was advertised with a pool but the pool wasn't open. The website should have reflected that. There was not a water filling station. Thats terrible! Customer service at the desk was very poor. Free breakfast was terrible!
Excellent 9.0
Pros: Close to airport and Red Iguana 2 restaurant. The exterior and grounds are well kept. I loved having a full bar in the lounge area. Was able to enjoy our drinks back in the room. Paco the bartender was very friendly too.
Cons: I specifically chose this place because the website said they had an outdoor pool. But the outdoor pool was unavailable. Covid was the excuse, but I think it was more of a convenience for management not to maintain it.
Mediocre 3.0
Pros: nothing
Cons: the hotel smells of cigarettes everywhere, the pool closed in the middle of the season, a single elevator and very old, in general we didn't like the hotel, we stayed in it because it was near the airport, and the photos they had of the pool for my kids
Excellent 10.0
Pros: The hotel was very clean, and affordable. Perfect stay near the airport.
Cons: We were disappointed that the pool was closed during our stay.
Okay 5.0
Pros: Friendly staff
Cons: The fitted sheet on one of the two beds in the room was dirty and had hair on it. While we are still trying to minimize COVID outbreaks, that is simply unacceptable. Between the sheets and mildew in the bathroom, it was less than a great experience.
Okay 5.0
Pros: Staff was very nice and accommodating.
Cons: Hotel needs a facelift. There was an office chair that looked shredded, paint peeling. Definitely not 3.5
Okay 4.0
Pros: The hotel was very clean.
Cons: hotel was very loud. checked in late as we had a late flight. We just wanted to sleep. People were running in halls and taking really loud until after 2:30am. The cleaning staff was outside our door being loud about 6:00. I got 2 1/2 hours of sleep
Okay 4.0
Cons: Dirty, under staffed, breakfast area dirty, overflowing garbage
Mediocre 3.0
Pros: It looked nice in the outside and breakfast was included.
Cons: The hotel needs a major refreshing. My room was dirty. The bathroom smelled like mildew. There were black stains in the tile crevices of the shower and black soot near the air vents. The drain in shower did not flow. I left without sleeping there.
Good 6.0
Pros: Water backed up in sinks with very little water running. Stool kept running all night off and on . Elevator not working when we arrived. Desk clerk rude .
Cons: see above
Okay 5.0
Cons: The rooms were on poor repair . The staff did not luster to you or hear what you were saying or asking..
Good 7.0
Cons: The room was not sufficiently cleaned. There was garbage behind the dresser which could be clearly seen. There were also several sunflower seeds on the carpet. Breakfast was very disappointing.
Mediocre 3.0
Pros: Close to airport. The night shift worker at the front desk was awesome.
Cons: The train kept waking me up. Stay on the uneven rooms away from the train track. I feel like we didn't get our money's worth. The room cost too much it should have been cheaper.
Poor 1.0
Pros: Nothing
Cons: It was so dirty
Mediocre 2.0
Cons: Room exit door played TV loud all night, from time I got there till 6:00 in morning.. I didn¿t sleep because of the noise...
Good 6.0
Pros: Not a lot
Cons: Tile was priced together in bathroom. And mold on upper part of walls and ceiling. Floor was nasty around the corners. A muffin and sunny D is not breakfast.
Poor 1.0
Pros: Nothing
Cons: Everything. Dirty drug needle in my bed. The building itself smelt weird. Rooms were barely clean. I would like my money back because I didn¿t even stay in the hotel.
Mediocre 2.0
Pros: Bed was comfortable.
Cons: No parking spaces. People had to park in street. Offered that we could park in the lots across the street of an abandoned hotel. Super sketchy people hanging around and lady having a psychotic yelling episode in front. Room was weird layout.
Okay 5.0
Pros: The location to the airport
Cons: The staff seemed very disorganized upon check-in which was 3PM. Sent us to a room that wasn¿t ready. House keeping moved at a snails pace, didn¿t seem to help front desk girls trying to get guests into rooms promptly.
Mediocre 3.0
Pros: Location to the airport
Cons: We have stayed at this hotel several times, but this will be the last. Seems rundown, checkin staff is distracted.
Okay 5.0
Pros: The exterior is unique and its close to the airport.
Cons: Breakfast was very meager, room was grimmy, trash behind nightstand, fixtures in bathtub worked but stained and not attractive.
Excellent 10.0
Pros: Friendly staff, great location, amazing mountain view if you have an even room number. I did not notice any planes flying over, I don't think they do, the hotel is close to the airport but you don't know it from the room.
Poor 1.0
Pros: This was a terrible hotel experience! The hotel was old and run down, the rooms were dingy and not cleaned well, and the staff was slow to respond to requests. The location was in a sketchy part of Salt Lake City, and it was loud at night.
Cons: I liked NOTHING about this hotel.
Poor 1.0
Pros: Nothing
Cons: We chose to not stay at this hotel after the first experience where there was no heat in the room; mold in the bathroom; etc. We could not cancel this second stay so chose to book a different hotel. Booked Microtel and was very pleased compared to Radisso
Good 6.0
Pros: The Front desk clerk. The breakfast.
Excellent 10.0
Pros: Location and safety
Cons: N/A
Okay 4.0
Pros: The Waiter/Bartender in the Restaurant is the best thing going for this hotel. I found out after our second meal that there was a coupon on the wifi password i did not use...
Cons: Communication is KEY! It took for ever to check in, the pot smell in the hallway. I asked twice to spray something to get rid of the stench. The fire alarm going off 3 different times when we were sleeping was Unacceptable. The manager didn't care AT ALL
Poor 1.0
Pros: The location
Cons: The staff did not Change our sheets
Mediocre 2.0
Pros: Free parking
Cons: We had no clean towels for the second day. We put the card on the bed for clean linens and they moved the card and left the dirty bedding. I called to request to have clean bedding. They brought to room and I had to make the bed.
Excellent 8.0
Pros: The front desk staff!
Cons: The breakfast!
Poor 1.0
Pros: So gross. I'll never stay here again. Front desk people were barely nice. Stingy. Rule-oriented. Construction going on, loud, didn't feel clean. Maybe it was, but just gave off a gross vibe all around.
Cons: They had construction with drills and who knows what going on and didn't bother to let us know. Pool was closed. It's just not a good feeling when you're there. Not hospitable.
Mediocre 2.0
Pros: It was a room to sleep in, though the bed was uncomfortable. This hotel leaves little to be desired so be warned if you want something nice with nice employees.
Cons: First I checked in the lady didn't even look at me, was on her phone the entire time. Then they booked my room to someone else so at 7am I was woken up to someone trying to get into my room. The parking is a joke and for the star rating it's bad.
Excellent 10.0
Pros: seemed very clean
Cons: some items in disrepair. shower curtain visibly torn and obviously hanging
Poor 1.0
Pros: Parking garage underneath hotel
Cons: Heater never came on and we had to use covers off both beds on one bed and dress warm besides. Mold in the joints of bathroom tiles and on ceiling. Grout missing. Floor didn't look clean. We have another reservation here in two weeks and can't cancel.
Okay 4.0
Pros: Location but star rating review was about a half star too much
Cons: Although clean, some items (tubs, door trims etc) very dated and worn. There were quite high winds that made the awning outside my window bang against the building all night, the storm window was missing creating a draft so room was never comfortable.
Mediocre 3.0
Pros: It was close to the airport
Cons: There is a lot of noise, especially if your room is on the first floor. I woke up in the middle of the night hearing footsteps from the 2nd floor.
Good 6.0
Pros: Outwardly the hotel is lovely and close to the airport
Cons: The lobby was fantastic, the rooms however were not nearly as expected from outward appearance. The bathtub was tiny and filthy. The doors have a sloppy coat of paint. Would have had higher expectations.
Excellent 10.0
Pros: The staff was friendly and the price was right. The bed was comfortable and the room was clean except for a few small details tat had been overlooked.
Cons: There were three bath towels but only one wash cloth but that was quickly remedied by a phone call to room service. The location was okay but confusing to get to coming from the north on 215.
Good 7.0
Pros: The room itself was fine just a bit dirty.
Cons: Pretty bad parking. Homeless people everywhere.
Excellent 8.0
Pros: Customer service
Cons: The surrounding are is unsafe and filled with derelicts and homeless
Okay 5.0
Pros: location
Cons: Defiantly not a 3 1/2 star, I would have a hard time giving it a 3 star. Old and worn out.
Okay 4.0
Poor 1.0
Pros: The locations
Cons: Yes. I actually wanted to request a refund. The room was dirty and the front desk man threaded to call the police on my husband for asking for more wash clothes. There was ONE in the room. We had our children with us and needed a total of at least 5.
Poor 1.0
Pros: The staff was very nice and helpful
Cons: Sadly, it was very noisy all night long.. doors slamming, people in the halls and parking lot. And it needs an update...mold around bathtub, faucet in bath is coming out of tile.
Excellent 10.0
Pros: Bar and restaurant very nice
Cons: No
Poor 1.0
Pros: Nothing. It was horrible.
Cons: The room was filthy dirty. Used water bottles from previous guests left, dirty bathtub, and it smelled bad. There is a parking garage but if you have anything bigger than a 2 seater, it won¿t fit. Had to park on the street which was sketchy. Don¿t go he
Excellent 10.0
Pros: Great location and great shuttle.
Cons: I liked everything I expected
Mediocre 2.0
Pros: Size of room and loft was great.
Cons: It lacked in cleanliness. We had to wait for bedding for the sofa bed. We were awoken by fire alarms twice.
Excellent 9.0
Cons: The toilet in my room did not work. It was actually dirty when I arrived. Everything else was good!
Good 6.0
Pros: Large specious room. Double coffe maker, microwave, fridge in room. Beautiful hotel!
Cons: Coffee unavailable in lobby, except during breakfast hours. Not enough coffee for size of hotel. Went down for coffee, coffee out!!! Staff unwilling to bring half n half with extra coffee packets to room. I use half n half and sweet n low.
Mediocre 2.0
Pros: I wasn’t able to check in. Even though I pre payed for the trip because they wouldn’t accept my card (chime credit) and they offered me no options so I payed for a room that I was not allowed to stay in.
Cons: The desk girl.
Good 7.0
Pros: Loved the parking garage
Cons: The staff was rude and didn¿t explain anything at check in. Had to figure out breakfast times, where breakfast would be, other amenities by myself. The breakfast was sparse and grab and go but no outlets worked in room to warm it up.
Good 7.0
Pros: The hotel and room were aesthetically nice.
Cons: The room was clean but the tile in the shower was in need of repair. The bed was "short sheeted" even for me, at 5'8" and the side of the hotel I was given was next to a light rail which ran all night, making sleep difficult.
Good 7.0
Pros: Location
Cons: The main reason I use Radisson is because Radisson in Seattle doesn't charge for early for check in. Some tines we have to wait for a room to be cleaned but we are never charged for early check in.
Good 7.2
Excellent 10.0
Excellent 8.0
Cons: Staff
Okay 5.4
Pros: The place was clean
Cons: The front desk guy was a complete jerk, there were 8 of us so 4 rooms and we asked to be at least in the same hall or somewhere close to each other he put us at opposite ends on each level and the couple that checked in behind us we're right next to our room. So that was irritating. Then the walls are so thin we heard every step from the people above us and kids screaming up and down the halls. Also house keeping started at 8 am even with the do not disturb, woke us up in vacation I was really annoyed.
Excellent 10.0
Pros: The staff was very kind and took care of our every request without fail.
Excellent 8.5
Pros: Staff Flexibility of check out time
Cons: Lack of Wifi
Okay 4.2
Pros: The shuttle drivers (both ways) were very friendly. They took us to a store to get diapers for our baby since we ran out.
Cons: The staff at the restaurant and the front desk were very unpleasant. They made us feel like we were a complete pain for asking for nothing out of the ordinary. The woman at the front desk was just plain rude. The bathroom floor and tub didn't look like it was cleaned (hair in the tub and on the floor. Go with another hotel for the same price.
Excellent 9.0
Pros: Room, location near airport, shuttle to airport.
Cons: Not being acknowledged at the desk when I walked in. I had just come off of a 7 day backpacking trip and am clear I didn't look very good with my scruffy hair and beard. That's why I was there, for a shower and to shave. Staff at such a property should know not to judge a book by its cover.
Radisson Hotel Salt Lake City Airport - Salt Lake City
Rated no. 15
7.0
Good 7.0
Based on 1,179 reviews
Details
Reviews

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