Clean room, helpful staff, comfortable beds and buffet was good. The gym was well maintained and lightly used.
Staff, quick checkin
Very noisy heating system.
Clean and tidy
No continenatal breakfast, no free food!!!
Can't read this
Breakfast, clean room, good bed, quiet, good location, relatively safe.
Observed some door propping but doors locked at night.
Nice hotel, especially when considering the deal we got through Kayak. It was close to the expressway and I would definitely stay there again.
Disappointing for a Hilton
The executive room breakfast was pleasant and attended by a very nice server. The large pond outside was nice for a stroll around in the morning. The bed itself was comfortable and the room was nice and large.
The counter staff when checking in made us wait and excrutiating amount of time, and even called a couple in front of us that had arrived later. The check-in cookies were overly sweet and not fresh, but heated. The pillows were abundant, but none of them were comfortable. The TV didn't work, period. If you pushed the power on it would take about 5 minutes to load a blank channel and then if you hit menu or guide it would turn off, and it would also just randomly turn off for no reason. There was bits of damage all throughout the hotel, from pieces of moulding to chips on the cabinets. The soap provided felt impossible to rinse off. My room was not cleaned in the two days I was there. The worst of all however was the fact that I had prepaid for my room and at checkout I was billed for the room again without consent, a fact I didn't realize until arrive home a day later. I had to call them 6 times to speak with someone to reverse this charge, even though from the first call it was acknowledged that this was in error, and I never actually got through to anyone, I simply had to leave a message explaining what happened. I received a call back two days later on my answering machine while at work that it will be refunded to my card and I'm still waiting for that to go through. I will never stay at a Doubletree or Hilton again.
I was very impressed with the staff, the hotel overall and the food.
Rooms were a little older but manageable
Had a loud constant humming noise coming from the outside.
The beds were comfortable. The indoor pool was nice, though we didn't use it. The warm cookies were really good.
The onsite restaurant had terrible food and the service wasn't very good. The server didn't know anything about the local beer they sell there. Of the party of 4 that ate at the restaurant, not one person finished their plate of food. The veggies were much too salty, the steak had no flavor, the fries were cold, and the chicken with salsa was only mediocre. The prices were high for the quality of food and service. They also placed two holds on my card. One for incidentals and one for the room but they held about $50 more than I should have been charged for the room. When I called the front desk I was told that sometimes they charge double for incidentals and that those charges should be dropping off my card soon and I would only be charged for the price of the room.
clean room, but staff are not so friendly
Young and inexperienced staff
Only two miles from Salt Lake City International Airport, the DoubleTree by Hilton Hotel Salt Lake City Airport offers superb events and leisure facilities, stunning mountain and lake views and a prime location just ten minutes from downtown Salt Lake City. This lakeside hotel also offers easy access to many Salt Lake City businesses and attractions including the Energy Solutions Arena, Temple Square, Miller Motor Sports Park and Great Salt Lake. There are also 13 impressive ski resorts located less than an hour away from the hotel, including Snowbird and Park City Mountain Resort. Our friendly staff looks forward to welcoming you at check-in with a warm, chocolate chip cookie. The DoubleTree by Hilton Hotel Salt Lake City Airport offers a 24-hour business center and 13,000 sq.ft. of flexible event space, including meeting rooms with lake and mountain views. From modern guest rooms to spacious suites, this Salt Lake City hotel offers a choice of stylish accommodations, all boasting WiFi, a TV, a spacious desk and comfortable beds. Energize after a busy day exploring Salt Lake City with a workout in the complimentary 24-hour fitness center, or play a round on the putting green. Soothe tires muscles with a dip in the hot tub or swim lengths in the indoor or seasonal outdoor pool. Enjoy classic American dishes and beautiful lakeside and mountain views in our relaxed onsite restaurant, Grill 144. After your meal, unwind with a drink by the welcoming fireside of Club 144.
Based on 2,120 reviews
Policies vary by room type and provider.
Enter the email associated with your account in the field below and we'll email you a link to reset your password.
Please check your email for a link to reset your password.