Richmond hotels near Richmond Old City Hall

Cons: Had to pay for parking every time I came & went! It wasn't what I was told I woud get!!!!

Cons: Valley parking expensive

Cons: No complaints.

Cons: There is nothing the hotel could have done, but there were loud muscle cars displaying their ridiculousness until about 2am. If you want a quieter room recommend asking for an interior room.

Cons: Our room was only surface clean when we arrived. There were dishes in the dishwasher that were still dirty, and the dishes in the cabinet didn't look too clean either. The floor felt like it hadn't been vacuumed since the previous residents' stay, and there was a suspicious stain on the comforter. The sheets, bathroom, and kitchen surfaces did appear to be clean.

Cons: Parking

Cons: Only one incident with the breakfast service person. Rudely announced I had missed the coffee and if I wanted more I needed to go to the Bistro and purchase even though she had just moved it to the kitchen seconds before.

Cons: We were originally placed in a ground floor room (after requesting a room on a higher floor), which was dark and had a window into the hallway corridor. It felt as if you were in a dungeon. After our first night (of a two night stay) we discovered two bedbugs in our bed. We immediately notified the front desk which kindly agreed to change our room. Although the second room we were placed in was much nicer and on the top floor of the hotel, our stay was less than comfortable given the fact that it was difficult to sleep when imagining bedbugs crawling in bed with you. The hotel staff did not offer to compensate us in anyway for our troubles other than a gift mug. Although the hotel was booked for the weekend and we had heard good things about it, I would strongly recommended finding somewhere else to stay if visiting Richmond.

Cons: No real amenities at the hotel. The wow factor was not therefore no need to return or nor to recommend. You get more bang for your buck at the hotels in Richmond on the West End which are near to many other things as well as good restaurants.

Cons: Not a downside really, but no easy way to carry luggage to room. Uneven walks and paths for us that like our rolling luggage. You get what expect from a hotel built in the 1800's. Neat place. Rooms are dingy.

Cons: Do you remember grandma's toilet, where several courtesy flushes were required to safely ensure things didn't get clogged....well...welcome back :) Built 1847, and restored in 1988 as an Inn, so quirky plumbing can be expected :)

Cons: No self parking

Cons: No place to park

Cons: Reception area not what expected for over $200 a night. Lobby nice, not so much reception area. No cafe. Rooms varied greatly. One big nice room, 2 okay, not so nice rooms. Son moved 2nd night w/children since air conditioning broke. Fortunately he and his family were moved into a MUCH nicer room..it’s be nice to understand what rooms your getting.. Also, sheets were kinda creepy..not the quality I expected at all

Cons: Breakfast area was unattended. Trash piled up in can. However, I would stay again and recommend to others.

Cons: Price, and location specific to event I was attending. Very inflexible and relatively early check out time 11am only negative but well offset by price and location.

Cons: In room refrigerator made an awful noise, had to unplug

Cons: The only downside was parking, which was basically impossible to find without paying for valet parking.

Cons: Lighting in the bathroom was a bit dim, but otherwise great.

Cons: Would have liked to known about the valet parking costs ahead of time

Cons: price, old.

Cons: The area was near downtown but still a bit sketchy. I started walking to find a cafe or restaurant but then thought better of and turned around. The parking was valet for an extra $12 or street parking but if you parked on the street (if you found any) you would get towed if you didn't move by 7am or 8am.

Cons: The keys are huge and the locking mechanisms look dated. Key card might not fit the theme exactly, but I would have felt better with those on my door.

Cons: The towel in the shower was dirty - as in, big black streak across it as if it were used while working on your car, and the streak was on the front-facing side of the towel on the rack. I haven't seen that in all my travels before. The other towels in the room were fine but that one was a negative surprise. The room itself was only okay and quite outdated. The parking garage was very tight, hard on two-way traffic, crowded so you had to go up and up to find a spot, and expensive.

Cons: Ice machines not working.

Cons: Even with Platinum status, I did not get a high floor as requested. The floor lobby was noisy past midnight every night. A couple was given keys to a room occupied by another couple on my floor - that created drama in the middle of the night. There was cockroach in my bathroom. The HVAC made noise when running.

Cons: The ice machine on our floor didn't work, but it did on others.

Cons: Very helpful and friendly

Cons: Really nothing

Cons: Beware of Parking. Was charged $27 for parking. You can park on the street for free

Cons: Found the room tatty, black wallpaper under sink, hairdryer fallen off wall, whole place needed up dating

Cons: The room was a regular sized room , expected a bigger room for the price ge

Cons: Common areas shabby and not comfortable, lady's room not clean

Cons: Pool wasn't open, it was easy to get lost and enter the construction areas of the hotel. We couldn't get into teatime which was frustrating

Cons: N/A

Cons: The bed and sheets were very uncomfortable, like sandpaper. The hotel elevators and parking garage are somewhat confusing.

Cons: The cleaning ruined it for me. The bathroom was poorly cleaned before I got there and during my stay. Multiple issues with this prompted me to write a review. I'm hoping they correct this issue moving forward.