Richmond hotels near Richmond Old City Hall

Pros: Since being hit on head there is nothing I like about being there

Cons: Pieces of air con ducting falling, I was only lucky it didn't cut my face or head but still nursing a lump and headache

Pros: The staff were friendly and nice. they made me feel like I was at home. the room was clean. I like the fact that we were able to make our own breakfast.

Cons: I loved everything. to me there was nothing really to change.

Pros: We wanted to stay in downtown Richmond but the other hotels were very expensive. The hostel was perfect with a spacious room to ourselves and a private bathroom. The breakfast in the morning was simple and very clean.

Cons: The walls were a bit thin, you could hear every conversation in the hallway and every door that closed in the hall.

Pros: I liked that the staff was friendly and the concept of food sharing and the decor in the lounge area

Cons: Didn’t like the set up.. room super small to many rules

Pros: Really comfortable. Good staff. Great shower.

Cons: It’s not totally their fault, but parking was a bare.

Pros: Breakfast was good. Self serve, self prepare cereal, eggs, toast, yogurt,... Desk staff was friendly and well informed about the area. Relatively large and comfortable bunks with phone chargers build in. Pleanty of bathrooms. Generally no waiting in the mornings Occasional dinner mixers to help people get to know each other Good clothes washer and dryer arrangement. Free Good and inexpensive restaurants nearby

Cons: No problems

Cons: You have to bring down your own linens when you check out. No problem there but what grossed me out was they don’t wash the comforters or mattress covers but make you leave them in the room.

Pros: The staff was amazing! Being able to do my laundry.

Cons: Need to have an elevator to be able to transport bags from lobby to the rooms. Need an ice machine for the customers.

Cons: squalling babies at night, old building, utilitarian, no comforts, dirty panties hanging on bush outside our window

Pros: The price and cleanliness.

Cons: No parking,

Pros: Staff was great and location was exactly what I desired

Cons: Water pressure

Pros: The room was modern and spacious. I have stayed in many rooms elsewhere that are $1000 per night and were not this beautiful.

Cons: There is not free coffee in the lobby. There are Keurig machines in the room but I prefer to have brewed coffee. Otherwise, this was a wonderful stay.

Pros: It was very big room and clean

Pros: The room was nice and clean with all the amenities promised.

Cons: The water pressure was horrible.

Pros: Lots of history and a very well-appointed room

Cons: Low water pressure at the sink

Pros: The bed was comfortable, the room was large, and the location was central.

Cons: The water temperature didn’t get above lukewarm, the WiFi didn’t reach all areas of our room, the lobby had a unique jarring smell (like chocolate beer), and no one picked up when we called guest services or internet help.

Pros: It was in a wonderful and convenient location just minutes from everywhere we wanted to go.

Cons: Historic building and beautifully restored

Pros: I & friends from England (John & Ann Thompson)stayed here(2 separate rooms so this is their review also) & we loved it. Considered another property but glad we chose this one. It is close to many sights. Staff was excellent & provided many excellent recommendations. Breakfast at the hotel was good. Additional cost for valet parking was more than worth it. Rooms are very spacious but thought placement of the TV was unusual but not a problem.. Bathrooms are spacious also. The staff makes this beautiful hotel work well & keeps guests happy. Room views not the best but again not an issue.

Cons: Only concern was the plates at the breakfast buffet were cold not warm.

Pros: Very friendly staff! We only stayed one night, but would definitely come back and stay here when we visit Richmond again! Rooms felt super clean!

Pros: Service was excellent and staff was friendly!

Cons: Phone wasn’t working

Pros: They bed was very comfortable, nice decor, friendly service and access the street from a beautiful park. Very dog friendly.

Cons: Free freshly brewed coffee in the lobby.

Cons: The valet called his coworker lazy in front of me over a small mistake. He then ignored that I was in a hurry. I ended up sitting in the front seat of my car, with the door open, for several minutes waiting for him to finish his 1-sided conversation.

Pros: Helpful, friendly staff, big, clean, well appointed rooms.

Pros: from the valet to the room and back..planning on staying there again in one month

Cons: nothing

Pros: The welcoming atmosphere of the hotel & the friendly staff

Cons: No refrigerator in the room or ice on the floor

Cons: The bed was not confortable Ans we dont know that was no parking

Pros: Staff, capacity of the room, services of the hotel.

Cons: Everything was enough good.

Pros: Yep!

Cons: All Good!

Pros: The staff was very helpful and courteous! The rooms and property were very clean, we would definitely stay here again!

Cons: No lobby...staff too serious

Pros: Staff friendly...,very quiet... comfortable bed

Cons: Not inviting place to eat... ate breakfast and dinner elsewhere.... hidden ... looked too formal

Pros: nothing

Cons: Value for money

Pros: Convenient and quaint neighborhood. Food and entertainment within walking distance.

Cons: Nothing

Pros: Lovely room and bath with amenities. Near the canal and restaurants.

Cons: Bar closed too early on Sunday. No dining room on Sunday. Since it is in the business district, I can understand that it is not that busy on Sundays.

Pros: I had complications with my card but even then I was allowed to work with them to get this resolved!

Cons: I was very pleased I have nothing negative to say was a great time and service was superb!

Pros: The staff were friendly and accommodating.

Cons: I did not like that the website advertised parking for a lower price than what I paid. The website did not state that parking would be $21. Was disappointed with this extra expense.

Pros: Friendly staff. Clean & comfortable room. Temperature control.

Cons: Confusing light switches. What switch turns on & off which light.

Pros: Clean, quiet, comfortable

Cons: Parking

Pros: Friendly, patient and accommodating staff. Spacious rooms with amenities.

Cons: Homeless people begging around the property., no hotel shuttle, few parking options

Pros: Lobby/seating areas inside and outside

Pros: ... II'm always pleased stay in this nice hotel downtown Richmond. The location is perfect, a bunch of nice restaurants and bars around this place. I love the GYM, and everything what's around.

Cons: ... good question, during my stay, the hotel was only highly loaded. But the staff could handle this situation.

Pros: Loved the location and the style of the hotel (very modern with pops of color). The room was beautiful and had everything we could ask for. The location is the best in Richmond.

Cons: Our room was only surface clean when we arrived. There were dishes in the dishwasher that were still dirty, and the dishes in the cabinet didn't look too clean either. The floor felt like it hadn't been vacuumed since the previous residents' stay, and there was a suspicious stain on the comforter. The sheets, bathroom, and kitchen surfaces did appear to be clean.

Pros: Very clean and well put together

Cons: Found a baby cockroach

Pros: efficient & friendly staff

Cons: room was haphazardly cleaned every day the Residence Inn breakfast has lost a bit of its' quality.

Pros: Majority of the staff was very friendly and helpful

Cons: Only one incident with the breakfast service person. Rudely announced I had missed the coffee and if I wanted more I needed to go to the Bistro and purchase even though she had just moved it to the kitchen seconds before.

Pros: Staff very friendly

Cons: Parking is a big issue

Pros: Clean, very comfy bed, complimentary breakfast, historical downtown, nice area around, wonderful stuff

Cons: Pet fee is $100 for a night. No complimentary parking, valet is $27, self-parking in the street next to the hotel is free on weekends, and at in the garages nearby at a more reasonable price.

Pros: Beautiful hotel with great amenities. Room well decorated and very modern vibe.

Cons: It definitely is a place for adults. Not to consider if you are with very young children. But did not stop us from loving it all.

Pros: It’s a beautiful hotel in a very nice location. Feels very boutique, and is very clean.

Cons: You can either pray for a parking spot on the street and deal with that risk and timing, or you have to pay for valet parking, which is quite expensive. If you love a firm firm bed, you’ll like the mattress, but if firm beds aren’t your style, you may not get a great night of sleep.

Pros: There is nothing I don't love about this hotel. I stay here twice a year. They are great to my pup, the service is great, the rooms are comfy and the food is delish.

Cons: No complaints!

Pros: Friendly stuff, convenient location and the overall atmosphere

Pros: Really nice hotel. Cool interior, rooftop bar with a pool and a view. Awesome downstairs cafe. Highly recommended.

Pros: The location was nice. It was close to the bars in the area and some nice brunch places. It also had a nice view of Richmond for the most part. Everything else was a complete failure.

Cons: Everything. The staff was rude, the food was sub par, the drinks were completely overpriced. When we first arrived the vallet was extremely rude and they literally just find a parking spot on the street, there is no parking garage where your car would be more protected. So you essentially pay $30 to do something you could do yourself. That was okay with us, you live and you learn, but the entire experienced just ended up being awful. We ordered our burgers medium and they came out burnt, we order Chai tea lattes and they were iced vanilla coffees that we still had to pay 8 dollars for because the staff was so rude. We couldn't even drink them. The room had stains, a mildew smell and the A/C was barely working when a complaint was made to a staff member in the hall he just shrugged and walked away. The elevators smelled of smoke, were very small, and took 15 minutes to get to you while you're holding heavy luggage. In the morning at 8 a.m. housekeeping woke us up banging on our door and when we didn't get up to answer because they never announced they were housekeeping they barged into our room without asking, while we were sleeping. When asked what the issue was since we were scared and startled, they were rude and just said they were checking we were still there since they wanted to get started cleaning the room. We told them our checkout was not until 11 a.m. and they just shrugged and walked out without even an apology. We showered and left as soon as possible. We also chose to eat somewhere else since we did not want to be anywhere near the graduate hotel anymore. The only redeeming moment was the front desk attendant was very kind.

Pros: Very clean. Even under black light. Super friendly staff. Loved the theme and decor.

Cons: We were in Richmond for two nights and our room was not serviced during our stay. We had extra towels and toilet paper but, it would have been nice to have our bed made.

Pros: The breakfast frittata was amazing

Cons: Room was a little too dark and some cabinets wouldn’t close in king room of family suite

Pros: The ambiance was great. Enjoyed my stay.

Cons: The shower wasn’t clean. There was hair on the walls of the shower. The air conditioning unit needs upgrading or maintenance.

Pros: Close to VCU clean close to down town

Cons: No room service during my stay

Pros: Convenient, secure,good location

Cons: Opt for king bed more seating area

Pros: The Rooms were very comfortable and clean

Cons: Getting on the Wifi Was unnecessarily confusing.

Pros: Location and cleanliness of room

Cons: I paid for a King size bed and all they had was Queen when I checked in. Perhaps the hotel could have offered something comped, like valet?

Pros: Bed was comfortable , room was big. Customer service was very good! Friendly and helpful, made our stay more enjoyable.

Cons: Room allowed conversations from next door to awake us early. Did not realize that valet parking/off site parking would be so expensive/difficult.

Pros: Comfort of bed

Cons: Hair found in shower

Pros: The room was lovely. We had a view of the city down towards the river. Our bed was amazing and the staff could not have been more helpful, especially Tim who took the time to to explain a great tour route taking in the old Senate building and the civil war museum. The restaurant was relaxed and the food amazing. My husband is a veggie and was ecstatic to find that they had 'impossible' burgers. We booked for the top floor club room and it was well worth it..

Cons: Nothing. It was perfect.

Pros: Good location

Cons: Thin walls

Pros: Center of downtown with tons to do

Cons: Parking

Cons: Parking Deck directly across the street is a gambit, they charge you $15 for parking. I'm ok with that. I parked in a clearly un marked area that said nothing about me being parked in an unauthorized area and I received a $35 parking ticket on my window

Pros: Large room and view of the city. Location was good to many restaurants and a few bars.

Cons: Refrigerator in room didn't work well and leaked a bit.

Pros: Great location, spacious and clean room, friendly staff

Pros: Clean and good location

Cons: Paid Wi-Fi