|"Clean and comfortable staff very friendly."||(in 93 reviews)|
|"Love comfortable bed and friendly staff."||(in 17 reviews)|
|"Location and super friendly staff."||(in 56 reviews)|
|"I prefer a firm mattress."||(in 1 review)|
|"The parking was awful"||(in 45 reviews)|
|"Not into forced valet parking."||(in 48 reviews)|
|staff was friendly||in 222 reviews|
|room was nice||in 175 reviews|
|valet parking||in 150 reviews|
|great location||in 115 reviews|
|great hotel||in 113 reviews|
|on-site parking||in 94 reviews|
|front desk||in 57 reviews|
|food is very expensive||in 48 reviews|
|shuttle service||in 43 reviews|
|pay extra money||in 26 reviews|
|bed was comfortable||in 22 reviews|
|high ceilings||in 14 reviews|
|hilton||in 12 reviews|
|across the street||in 10 reviews|
|great restaurants||in 8 reviews|
|prefer a firm||in 8 reviews|
|nice lobby||in 6 reviews|
|downtown richmond||in 4 reviews|
|parking price||in 3 reviews|
The rooms are nice, modern but inviting. Good spot if you are going to the convention center.
You can hear people walking around in the hallways as there is a big gap between the door and the floor. Breakfast is expensive and the only parking options is valet which is $27/day.
Fitness and business centers and front desk!
Room service and the choice of room
Rooms are nice, location is great.
Front desk staff less than friendly, almost rude. Never saw a smile or any indication that I was a welcome guest. Minor special requests were barely accommodated. This is my third stay at the hotel and I always feel that the front desk people lack warmth, a desire to help and seemed bothered when asked for any assistance. Borderline rude. This has tainted my opinion of the hotel overall. Tell the general manager to teach this folks that first impressions count, and their #1 job is providing friendly customer service.
Close to activities many restaurants in the area
Good walking distance from many bars and restaurants.
The hot fudge sunday
I enjoyed the bar and the room service. The bed was comfortable to.
The elevators were kind of slow.
The staff was extremely cheerful, ready to assist, and helpful. The location was very convenient. Overall a very pleasant stay.
The bed was a bit too firm.
We stayed only 1 night downtown.....but it was wonderful. Valet parking was quick and courteous. Front desk employees were friendly and helpful. The shuttle service was a wonderful bonus since there is so much to do in Richmond. The room was clean and tastefully decorated and the bar and restaurant were also wonderful , clean, and the staff courteous. Would definitely stay again.
parking is not included, valet parking rated @ $ 23 per day. For those on personal trips: Across the street, public parking is available at $8-$18 per day, depends on timing.
Excellent service and a good value
Enjoyed that the building was a urban refurbish. Every staff person went beyond what I expected regarding service. Our room was made available early in the day to meet our schedule. Very prompt transportation service.
Would have been nice to have a more upscale restaurant in the hotel, but the large bar area and regar dining area were great for breakfast, lunch and snacks.
The Black Keys concert
Easy check-in, adjustable beds, free coffee, close to the Richmond Coliseum, free shuttle
Valet took way too long--both days seemed to lack enough employees. We had to wait in a long line for 20+ minutes during both check-in and check-out.
clean and nice
the heater made way to much noise. hard to sleep.
Hilton Richmond Downtown provides historic accommodation in Richmond and is within walking distance of Main Street Station Richmond. It is also located within a five-minute walk of Hotel Richmond.
Guests staying at the hotel are able to access fitness amenities along with an indoor pool. Free Wi-Fi is available. Other facilities include valet parking, an express check-in and check-out feature and a free shuttle service.
Hilton Richmond Downtown has 250 well-appointed rooms that are filled with a variety of essential amenities to ensure guests have a comfortable stay. They are also equipped with ironing facilities and a microwave.
The hotel's on-site eatery offers an ideal option for guests preferring to dine in. Alternatively, there is a wide selection of international restaurants nearby.
Hilton Richmond Downtown is close to the area's well-known attractions, including VCU Medical Center, Museum of the Confederacy and Downtown Richmond, which are within walking distance. It is also not far from Virginia State Capitol.
based on 509 reviews
Policies vary by room type and provider.
All reservations at Hilton Richmond Downtown – even non-cancellable stays – on or before 30 June 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
Hilton Richmond Downtown is located at 501 East Broad Street, 0.1 km from the centre of Richmond. John Marshall House is the closest landmark to Hilton Richmond Downtown.
Check-in time is 16:00 and check-out time is 11:00 at Hilton Richmond Downtown.
Yes, Hilton Richmond Downtown offers free Wi-Fi.
No, Hilton Richmond Downtown does not offer free parking.
No, Hilton Richmond Downtown does not offer free airport shuttle service.
Hilton Richmond Downtown is 11.2 km from Richmond Byrd Intl. Hilton Richmond Downtown is 95.1 km from Newport News Intl.
Yes, Hilton Richmond Downtown is a pet-friendly hotel.
Yes, Hilton Richmond Downtown has a pool on-site.
Hilton Richmond Downtown has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.