Prices are in New Zealand Dollars.

Hotels near Richmond Byrd Airport

Hotels near Richmond Byrd Airport

Search hundreds of travel sites at once for Richmond Byrd Airport hotels

Byrd Intl (RIC) - Richmond, VA, United States
Check-in
Check-out
Compare vs KAYAK |

Best hotels near Richmond Byrd Airport

Cleanliness
9.2
Comfort
9.2
Facilities
10.0
Location
9.2
Overall
10.0
Overall 9.0 Excellent
Based on 292 reviews
Cleanliness
9.2
Comfort
9.2
Facilities
10.0
Location
9.2
Overall
10.0
Cleanliness
9.1
Comfort
9.2
Location
9.0
Services
8.8
Staff
8.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
9.2
Location
9.3
Services
8.9
Staff
9.5
Cleanliness
9.5
Comfort
9.5
Location
9.4
Services
9.2
Staff
9.2
Cleanliness
9.2
Comfort
9.2
Location
9.2
Services
8.9
Staff
9.1
Cleanliness
8.9
Comfort
9.0
Location
9.0
Services
8.7
Staff
8.9

Excellent 10.0
Pros: I can not praise this hotel enough. Everything was exceptional. the service, location, staff, rooms, everything. we traveled as a family of almost 15 people and the accommodations were amazing.
Cons: Loved EVERYTHING.
Excellent 10.0
Pros: The room was amazing, staff was wonderful!
Excellent 8.0
Pros: No breakfast was served.
Cons: The elevator and a sense of tiredness to the hotel.
Excellent 10.0
Pros: Didn’t have breakfast. Room far exceeded what I thought it was going to be. Somewhat dissatisfied with parking situation. You couldn’t park on your own although the valet who oversaw the parking was extremely friendly, efficient, courteous and very knowledgeable with respect to the room and reservation procedures. The personnel all receive 10 stars.
Cons: Parking. Once car was parked you did not have access to it after 9:00 pm.
Excellent 10.0
Pros: I enjoy the welcoming service of all the staff!!! I also am very pleased that the rooms I¿ve stayed in present in previous are always super clean!
Excellent 10.0
Pros: We arrived late around 8 that night, and when we checked in we were met by the valet immediately who escorted us to the front desk. At the front desk the lady was extremely polite, and then upgraded our room for no extra charge. Will be back again
Cons: The elevator was small.
Excellent 8.0
Pros: Lots of history and a very well-appointed room
Cons: Low water pressure at the sink
Excellent 10.0
Pros: Service was excellent and staff was friendly!
Cons: Phone wasn’t working
Excellent 9.0
Cons: The valet called his coworker lazy in front of me over a small mistake. He then ignored that I was in a hurry. I ended up sitting in the front seat of my car, with the door open, for several minutes waiting for him to finish his 1-sided conversation.
Excellent 10.0
Pros: Everything except there no being robes.
Cons: No robes.
The Commonwealth - Richmond
Rated no. 1
9.0
Excellent 9.0
Based on 292 reviews
Details
Reviews

Cleanliness
9.3
Comfort
9.2
Facilities
9.0
Location
9.2
Overall
9.4
Overall 9.0 Excellent
Based on 186 reviews
Cleanliness
9.3
Comfort
9.2
Facilities
9.0
Location
9.2
Overall
9.4
Cleanliness
10.0
Comfort
6.0
Facilities
6.0
Location
4.0
Overall
8.0
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
9.3
Comfort
9.3
Location
9.1
Services
9.2
Staff
9.5
Cleanliness
10.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
9.3
Comfort
9.2
Location
9.3
Services
9.1
Staff
9.2
Cleanliness
9.4
Comfort
9.3
Facilities
10.0
Location
9.6
Overall
10.0
Cleanliness
9.4
Comfort
9.1
Facilities
10.0
Location
9.3
Overall
10.0
Cleanliness
9.1
Comfort
9.0
Location
9.5
Services
9.1
Staff
9.2

Excellent 10.0
Pros: Everything
Cons: Nothing
Excellent 10.0
Pros: Breakfast wasn’t used. Good walking area.
Cons: Don’t care for valet parking. They did excellent job but would rather do my own parking. Maybe develop garage fob on door key card.
Excellent 8.0
Pros: Walkable to restaurants.
Cons: Low toilets. Ft like I was sitting on the floor.
Mediocre 3.0
Pros: The bed was very comfortable.
Cons: The room was a bit shabby for the price. There was a homeless man outside of the hotel both when we checked in and when we checked out. This wasn’t the hotels fault but just something that we noticed as we checked in quite late. One of the staff was coughing and not wearing a mask properly when she prepared our food and coffee. I felt bad for her because I know she was probably just trying to help out during a busy time. Parking was $18 to $28 a night.
Excellent 9.0
Pros: Bacon on sandwich wasn't fully cooked. Prefer crispy bacon Instead of steamed. Ok selection due to COVID-19 I assume .
Cons: Kudos to our manager and staff, service was spot on. Our main concern was being able to store our bikes in our room. Other hotels have an issue with this. Courtyard Marriott had NO PROBLEM WITH IT.
Excellent 9.0
Pros: Clean, the staff was awesome, great location.
Cons: Just than the pandemic didn¿t allow for maids daily.
Excellent 10.0
Excellent 10.0
Pros: Perfect location, large rooms, very clean.
Excellent 10.0
Pros: Friendly staff. Clean. Awesome location- easy to walk to restaurants and historical sites - and easy access to interstate.
Excellent 10.0
Pros: the staff was absolutely amazing.
Cons: they do encourage parking in the deck if you will not be in and out , however, they should let people know that the parking across the street is 7 dollars per hour if you are not out by 6a.
Excellent 10.0
Pros: Clean and nice
Excellent 9.0
Pros: Location and large room
Cons: None
Excellent 8.2
Pros: Proximity to downtown and the historic vibe.
Cons: There is nothing the hotel could have done, but there were loud muscle cars displaying their ridiculousness until about 2am. If you want a quieter room recommend asking for an interior room.
Excellent 10.0
Pros: Nice location in downtown Richmond with easy access off Rt 95. Room was comfortable and clean.
Excellent 8.0
Pros: Staff very friendly
Cons: Breakfast expensive
Excellent 8.0
Cons: Very limited closet space & machine noise of some kind during the nitefrom above
Good 7.0
Pros: How clean it was and how friendly the staff were
Cons: Didn’t like the fact there was no parking, no breakfast, no pool. The parking situation was not what I was used to at a hotel. Not the best spot to be putting a hotel
Okay 4.0
Pros: customer service was superb, everyone very friendly and welcoming. Manager was great.
Cons: dirty rooms- that had not been cleaned in a while, old pieces of food from previous room occupiers were left in the room some in hidden places some in plain view. pieces of hair on the desk, sticky fluid on table.
Excellent 10.0
Pros: The room was very clean and modern. It looks newly remodeled. Even the bathroom was very clean. I would definitely stay again.
Cons: The only thing I didn't like was the cost of valet parking. I'm from New York and I can find overnight parking there for less.
Excellent 10.0
Pros: Very clean
Cons: Valley parking expensive
Excellent 10.0
Pros: Furnishings and rooms were clean and up to date
Cons: No complaints.
Good 7.1
Pros: Nice & New!
Cons: Had to pay for parking every time I came & went! It wasn't what I was told I woud get!!!!
Courtyard by Marriott Richmond Downtown - Richmond
Rated no. 2
9.0
Excellent 9.0
Based on 186 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.0
Facilities
8.6
Location
9.3
Overall
9.1
Overall 8.6 Excellent
Based on 539 reviews
Cleanliness
9.1
Comfort
9.0
Facilities
8.6
Location
9.3
Overall
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
9.1
Location
9.4
Services
8.6
Staff
9.2
Cleanliness
9.8
Comfort
9.4
Facilities
8.2
Location
9.8
Overall
9.0
Cleanliness
9.5
Comfort
9.2
Facilities
9.0
Location
9.5
Overall
9.0
Cleanliness
9.1
Comfort
8.9
Location
9.2
Services
8.6
Staff
8.9
Cleanliness
9.0
Comfort
9.1
Facilities
9.0
Location
9.2
Overall
9.0
Cleanliness
9.0
Comfort
9.0
Facilities
8.0
Location
9.4
Overall
8.8
Cleanliness
9.1
Comfort
9.1
Location
9.4
Services
8.5
Staff
8.6

Excellent 10.0
Pros: Everything
Cons: n/a
Good 7.0
Pros: The location was excellent, The staff was friendly, informative and engaging. The facility was clean, the beds were good. The valet parking made it convenient and helpful for those new to the city.There were a few places nearby for coffee and breakfast.
Cons: Due to Covid restrictions there was no housekeeping staff. They made us aware that no one from the hotel was allowed in the room during our stay for any reason. Request for towels had to be made by 2pm and they were waiting for you to take them. There was no food, no restaurant (although signage shows that immediately before Covid there was an award winning restaurant.) There was no refrigerator which was an inconvenience. There was a coffee maker but, it hadn't been cleaned in months. (couldn't use it)
Good 7.0
Pros: The location is **almost** worth it.
Cons: The lobby of the hotel smells really musty, like there was a flood and nothing dried properly. The front desk staff were not helpful. I asked for an extra ice bucket, bc there are no mini-fridges in the rooms (Covid), and the front desk staff told me I could not have another ice bucket.
Excellent 10.0
Pros: Service
Cons: Nothing everything is good
Okay 5.0
Pros: location
Cons: I reserved 3 rooms for our party. I ended up with a room that looked like an attic... This room had half windows on top of the wall that were facing a wall that was about 10 feet away! I felt like I was in a basement not on the 4th floor!
Okay 4.0
Pros: Location was perfect for what I wanted to do and where I wanted to go.Staff was respectful and polite.It was very quiet at night;no kids screaming,no domestic disputes;was right by the elevator and never heard a sound!!!
Cons: For a 4 star hotel i expected a little more.No microwaves or refrigerators in the rooms.I've been in 3 star hotels that had that.My room never got cleaned the whole 5 days I was there!!!
Good 6.0
Pros: Across from nice restaurant
Cons: No way to heat up food
Excellent 10.0
Excellent 9.0
Pros: Location, security, cleanliness
Cons: Outdated rooms, furniture, and amenities. Restaurant also closed.
Good 6.0
Pros: The location was was the best thing about this hotel.
Cons: I love the old building but old doesn't have to be dinghy. The bedspread was worn and unraveling. The bathroom door didn't lock and the robe was not something I would touch. I dropped an earring before checkout and found a chopstick that wasn't mine!
Poor 1.0
Cons: There was dry blood on the sheets and the phone
Excellent 10.0
Excellent 8.0
Pros: Bed was comfortable!
Cons: The space itself did not feel updated or necessarily clean.
Excellent 8.0
Pros: Room was clean
Cons: Parking was difficult There was a somewhat faint unpleasant smell in the room No breakfast service
Excellent 10.0
Pros: Very clean. Location is convenient, right off of interstate 95. Coffee shops, restaurants within walking distance.
Excellent 10.0
Pros: Location is perfect and walkable to many restaurants. Plenty of parking close to hotel.
Cons: The restaurant and bar are still closed due to COVID, which isn't too surprising.
Okay 5.0
Pros: Charming character
Cons: No parking! No fridge or microwave. Nothing special
Poor 1.0
Pros: Location
Cons: Yes my room smelly and bed was uncomfortable
Excellent 9.0
Pros: Very clean and staff is friendly
Cons: Hated the restaurant was closed but we understood why. Only thing we would change is not being as close to elevator. But will request a balcony room from now on!
Okay 5.0
Pros: The front desk staff are amazing. They let me check in early with no questions asked and were very helpful.
Cons: Be aware of typical urban hotel issues that apply here- parking garage is expensive and a block away (or pay even more for valet parking). My room, and many others, have windows look out onto a brick wall of a neighboring building.
Okay 4.0
Pros: Great location close to canal walk and downtown.
Cons: This is not a 4 star hotel. Maybe 3 star at best. Mattress was very poor and probably needed replaced 2 years ago. Stains on bedding. Public garage parking.
Excellent 8.0
Pros: Room was fairly large and the location was great.
Cons: I left a note with my tip near the coffee maker all 4 nights asking for tea bags, never got them. Also uses the hotel shampoo one night and it was not replaced the 3 nights after that. The two other 4 star hotels in neighborhood have room refrigerators.
Good 7.0
Pros: Location of hotel was fine. Room was spacious, clean, and nicely furnished.
Cons: Room was on a busy street with service vehicles making noise at very early hours of the morning.
Excellent 10.0
Pros: Very clean! Comfortable bed.
Good 6.0
Cons: The bed was not confortable Ans we dont know that was no parking
Excellent 10.0
Pros: The welcoming atmosphere of the hotel & the friendly staff
Cons: No refrigerator in the room or ice on the floor
Good 6.0
Pros: location
Cons: it did not have a refrigerator
Poor 1.0
Pros: Amazing staff and great location.
Cons: Walls and doors are thin. Room across the hall had more people in it then allowed. Large group brought air mattresses and beer. Had to call security because drunks were running through the halls slamming doors and screaming at 1:00 am.
Good 7.0
Pros: Location
Cons: Restaurant didn't open on time at breakfast.
Okay 4.0
Cons: The air-conditioning did not go below 68°
Okay 4.0
Cons: Hotel cleaning services started banging doors from 6-8: am. Couldn't sleep well so we didn't enjoy it at All!
Good 7.4
Cons: Did a similar review for Expedia right after I had checked in. In my review I suggested updating some of the rooms and hotel features. My review got sent to the hotel staff immediately and they responded promptly. When we arrived downstairs the next morning for checkout the receptionist was gossiping with the bellmen about our review and speaking negatively about us. When she noticed we had arrived to the desk she confronted us about our review and said she had received it. She tried to make us feel uncomfortable and sorry for leaving them a poor review. Will not be returning to this hotel for this reason alone.
Excellent 9.4
Pros: Elegant clubby atmosphere. Well appointed room and comfy bed.
Cons: Plumbing made noise during the night.
Excellent 10.0
Pros: -Great location -Beautiful hotel -Very friendly and helpful staff -Pizza deliveries right to room door
Cons: -Menu was not as expanded as I thought it would be -Reserved room w/ balcony. To our major disappointment, our balcony had a 5 1/2 foot wall that was not noted in advertisement - major let down.
Excellent 10.0
Pros: Clean. Great location! Comfortable bed.
Cons: Broken coffee maker. No biggie, Starbucks is across the street.
Excellent 8.2
Pros: Room / Hotel staff overall was clean and hospitable
Cons: I didn't like the fact that we were stuck in a room in the back facing a wall. I will probably go back to the Omni or try the Renaissance Hotel next time in Richmond. At least there you're not looking at brick walls. I parked on the street couple blocks up due to over priced valet......it simply isn't needed with the parking garages around.
Excellent 8.0
Pros: Staff was friendly and helpful, room was clean and quiet.
Cons: Lighting in the room was not bright enough; at least one mirror should be available in the room, outside of the bathroom; headboard was not attached firmly so it banged against the wall with any movement(had to wedge a towel between it and the wall).
Excellent 9.4
Pros: Quaint and location was great! Staff was fantastic! Every one of them during our stay-- from the valet to housekeeping.
Cons: The noise from the street and the bed mattress seems to be old.
Excellent 10.0
Pros: The staff was extremely helpful and willing to support with all our needs! Great location in downtown Richmond. Walking distance to great resturants and bars.
Good 7.7
Pros: The hotel was nicely maintained and clean with very nice rooms. The location was great and walkable to many restaurants and shops.
Cons: I was disappointed when they confirmed my request for a small refrigerator via text message but once I got there couldn't find it in my room. I called the front text who notified me that there are no rooms with refrigerators but they could refrigerate things for me for 31$/day. NO thanks because I was also surprised by the 21$/day for parking.
Excellent 9.1
Pros: Location was great. Staff was responsive to an issue we had. Beautiful lobby and restaurant. Room just the right size unlike other boutique hotels.
Cons: Parking is too expensive. Housekeeping was a little too anxious to clean the room.
Excellent 10.0
Pros: The staff was friendly and professional. The rooms spacious. The beds were to die for! By far the best rest I've had in some time. I would definitely return when in Richmond again.
Excellent 10.0
Pros: Alfreda and Lilly were absolutely wonderful at the front desk!
The Berkeley Hotel - Richmond
Rated no. 3
8.6
Excellent 8.6
Based on 539 reviews
Details
Reviews

Cleanliness
9.0
Comfort
9.2
Facilities
9.5
Location
9.2
Overall
9.5
Overall 8.8 Excellent
Based on 57 reviews
Cleanliness
9.0
Comfort
9.2
Facilities
9.5
Location
9.2
Overall
9.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.7
Comfort
8.5
Location
8.5
Services
7.9
Staff
8.7
Cleanliness
6.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
9.9
Comfort
9.7
Location
9.9
Services
9.9
Staff
9.5
Cleanliness
9.4
Comfort
9.7
Location
8.9
Services
9.2
Staff
9.7
Cleanliness
8.6
Comfort
8.4
Facilities
10.0
Location
8.6
Overall
10.0
Cleanliness
8.8
Comfort
8.8
Location
8.8
Services
8.8
Staff
9.7

Excellent 10.0
Pros: From the moment we walked in, we were greeted with smiling, welcoming faces. Levi checked us in and gave us the full run down of everything we would need to know. He even included a short tour so that we knew where access was to the elevators, fitness center, and courtyard. The Valet staff was always incredibly friendly, as well as quick and efficient when it came to retrieving our vehicle (5-10 min wait max with text updates). They even offered us cold water bottles on the hot days! Our King Studio with Kitchen room was beautiful and CLEAN! We felt like we were in our own apartment. The kitchen was larger than I expected, equipped with several pots, pans, and dishes as well as a coffee machine and toaster. Full fridge and freezer. We enjoyed making waffles from the room in the mornings, however they did offer complimentary breakfast (covid safe) down in the bistro. The bathroom was large, well lit, and clean. Decent water pressure from the shower. The bed and pillows were very comfortable! I had no problem sleeping away from home. The swivel TV was a great set up. We could watch comfortably from the bed, kitchen, or the couch. They also have free Wifi and Netflix. My boyfriend, who traveled with me, is a music producer. The desk in the room was large enough his spread of equipment. All in all, this was a phenomenal stay and I will absolutely stay again whenever I am in the RVA area.
Cons: The only minor complaint I could make is the street noise, but it’s to be expected when staying so close to the downtown/city area. It wasn’t enough to disrupt my sleep.
Okay 4.0
Pros: Nothing
Cons: This place cost too much to be basic. There was nothing exciting about. There’s no self parking. I thought by staying down town you would get a little more bang for your bucks and we were highly disappointed. The room was so small we wanted to leave as soon as we arrived but considering the time we decided to stay the only night.
Excellent 10.0
Pros: Convenient location. Easy parking. Extremely accommodating staff. Room was clean and spacious. Breakfast was delicious.
Cons: Nothing
Excellent 10.0
Pros: Everything else. Friendly staff, awesome location, cleanly and nicely decorated and designed. Free breakfast. I can't stress how awesome the location is. The archetecture of the area is so cool. A beautiful mix of old world and modern. Fell in LOVE with Richmond, VA on this visit. Would highly recommend and will definitely return for another visit and this is the place I will be returning to.
Cons: No free parking. Price is a little high but still reasonable. Wish they had a dog park but at least they have a little grass lot across the street. Just wished my dog could be let off the leash, she likes to run and she was couped up in the truck all the way to Richmond.
Excellent 10.0
Pros: Customer service was great room was BEAUIFUL and clean I will definitely stay again
Cons: It wasn’t anything I didn’t like about da hotel
Excellent 10.0
Pros: I loved the corner room we booked for new year we could see the huge clock downtown strike 12
Excellent 10.0
Pros: Clean, quiet, comfortable
Cons: Parking
Excellent 10.0
Pros: Majority of the staff was very friendly and helpful
Cons: Only one incident with the breakfast service person. Rudely announced I had missed the coffee and if I wanted more I needed to go to the Bistro and purchase even though she had just moved it to the kitchen seconds before.
Excellent 8.5
Pros: Loved the location and the style of the hotel (very modern with pops of color). The room was beautiful and had everything we could ask for. The location is the best in Richmond.
Cons: Our room was only surface clean when we arrived. There were dishes in the dishwasher that were still dirty, and the dishes in the cabinet didn't look too clean either. The floor felt like it hadn't been vacuumed since the previous residents' stay, and there was a suspicious stain on the comforter. The sheets, bathroom, and kitchen surfaces did appear to be clean.
Residence Inn by Marriott Richmond Downtown - Richmond
Rated no. 4
8.8
Excellent 8.8
Based on 57 reviews
Details
Reviews

Cleanliness
9.0
Comfort
9.0
Facilities
7.6
Food
3.0
Location
9.0
Overall 8.4 Excellent
Based on 881 reviews
Cleanliness
9.0
Comfort
9.0
Facilities
7.6
Food
3.0
Location
9.0
Cleanliness
9.0
Comfort
9.0
Facilities
8.0
Location
9.0
Overall
9.0
Cleanliness
6.5
Facilities
6.5
Food
3.0
Location
8.2
Overall
7.2
Cleanliness
8.6
Comfort
8.6
Location
8.8
Services
8.4
Staff
8.7
Cleanliness
7.4
Comfort
8.5
Facilities
8.2
Location
8.8
Overall
8.2
Cleanliness
9.1
Comfort
9.1
Location
9.1
Services
8.8
Staff
9.0
Cleanliness
9.2
Comfort
9.2
Facilities
7.3
Location
9.0
Overall
8.0
Cleanliness
9.0
Comfort
9.1
Facilities
7.0
Location
9.1
Overall
7.2
Cleanliness
8.9
Comfort
9.0
Location
9.0
Services
8.6
Staff
8.7

Excellent 10.0
Pros: The staff was professional accommodating
Cons: There wasn’t a breakfast offered
Excellent 10.0
Pros: Everything
Excellent 9.0
Pros: Great
Cons: Great
Excellent 8.0
Pros: It was soo spacious and wonderful. Love the ambience!
Cons: It was hair all in the bathtub and on the bathroom floor and two stains on my pillow that looked washable.
Good 6.0
Cons: It sucks to have to pay to park there even if you’re staying there, restaurant has limited selections and no room service available at the time I went
Excellent 10.0
Pros: Front desk staff was friendly, helpful and pleasant. We were able to store our bags after check-out until we needed to Uber to the airport.
Cons: No suggestions for improvement.
Excellent 10.0
Pros: The cleanest and friendly staff!! Beautiful Rooms!
Excellent 10.0
Pros: Always love staying here when visiting Richmond!!Location, Locstion, Location!!
Cons: No
Poor 1.0
Pros: Location
Cons: The staff was unprepared to handle a sudden influx of customers..
Okay 4.0
Cons: The heater was broken and the room was not cleaned as one of the night stands had a sticky wet substance spilled all over it upon our arrival.
Excellent 9.0
Pros: Location
Cons: There wasn’t any coffee and water out.
Okay 5.0
Pros: Th only thing I enjoyed about this hotel it thr location, the cleanliness and the visual presentation of the hotel . It is a large and grand hotel . Very nice layout and feels prestigious. The staff is nice.
Cons: so disappointed in the so called "city view" I saw the parking garage! For the price of the room , it was smaller than expected . I've had better for the same price. No microwave and they didn't have any silverware/(pastic), napkins etc. Expensive parking
Mediocre 2.0
Pros: The location for this hotel is great. There are restaurants and bars close which was great.
Cons: No ID check when I checked in. Just asked for name. Door to room would not shut properly. Toilet was disgusting. Not clean. Toilet over flowed. Maintenance fixed it but housekeeping did not come to mop floor. Restaurant in hotel had bad service.
Excellent 8.0
Cons: The room wasn’t as clean as you would expect. Some kind of yuck was splattered up the wall and on the baseboard. You could tell the drinking glasses in the bathroom were probably wiped down rather than replaced with clean ones.
Excellent 8.4
Excellent 10.0
Pros: Clean quiet
Cons: Not really
Excellent 8.0
Pros: That it is in downtown Richmond. Rooms were nice.
Cons: Dated lobby. Lack of attention to details. Fee for WIFI.
Excellent 10.0
Cons: Parking Deck directly across the street is a gambit, they charge you $15 for parking. I'm ok with that. I parked in a clearly un marked area that said nothing about me being parked in an unauthorized area and I received a $35 parking ticket on my window
Excellent 10.0
Pros: Large room and view of the city. Location was good to many restaurants and a few bars.
Cons: Refrigerator in room didn't work well and leaked a bit.
Excellent 9.0
Pros: The Rooms were very comfortable and clean
Cons: Getting on the Wifi Was unnecessarily confusing.
Excellent 10.0
Pros: Location and cleanliness of room
Cons: I paid for a King size bed and all they had was Queen when I checked in. Perhaps the hotel could have offered something comped, like valet?
Excellent 10.0
Pros: Comfy bed
Cons: No
Okay 4.0
Pros: The staff is very friendly and helpful.
Cons: Don't know how this place is considered 4 star. Been in nicer Comfort inns. Had to pay for everything, 75 bucks for valet parking and internet access. continental breakfast was cold pancakes and cold hard bacon. Staff is very nice, hotel's barely average.
Good 7.0
Pros: Location.
Cons: This hotel was a blind-discounted reservation. No details given. I was aware that some of the choices had free parking. This one did not, so my choices were self park for $15 or valet $25. This additional fee diminished the value promised.
Poor 1.0
Pros: Location was nice.
Cons: This hotel was a gangsters paradise. Crazy noisy in the lobby and outside valet for prom night. Cars with 2 feet lift kits and subsonic subwoofers blasting and the hotel personnel would do nothing to quite it. They were just as scared as we were.
Good 7.0
Pros: Great view, nice shower pressure, nice price
Cons: Our 1st time staying was perfect. The 2nd time a week later, the rooms were not as clean. There was hair in the shower, no trash bags in the bin, and a prior guest had left makeup sponges and a brush that were left out. Wifi didn''t work. Stains on ceili
Good 7.0
Pros: Location, spacious room
Cons: It is amazing to me that in 2019 a hotel of this star level and price (we booked it for $--- for one night) still has the audacity to charge $10 or $11 a day for basic WiFi access. We recently stayed in a semi-rural Days Inn where WiFi was free.
Poor 1.0
Pros: Location
Cons: Staff very rude at the front desk.
Mediocre 3.0
Cons: The room was dirty
Okay 5.0
Pros: The location.
Cons: The front desk staff was not helpful or friendly.
Poor 1.0
Pros: N/A
Cons: Valet parking employee stol items out of my vehicle. Bathroom floor was dirty, someone else's hair was all over the room. Rooney was very small,Air conditioning was very loud.
Good 7.0
Pros: The staff provided outstanding service.
Cons: Icemaker on the 7th floor was not working.
Mediocre 3.0
Pros: Staff is super nice and pleasant. Hotel looks beautiful. Love the view from my room.
Cons: Did not change linen either visit. I had to change rooms and the linen was still not clean in the new room. Toilet leaking water onto the floor. Not impressed with housekeeping. It causes too much stress to worry if I am sleeping on dirty sheets or not.
Excellent 8.0
Pros: The view was awesome from the 15th floor. We loved all the windows! The proximity to restaurants and bars was great, and the Starbucks on the first floor was so nice to have close by! The aesthetic of the rooms was nice and modern.
Cons: I reached out to the front desk for a couple things like band aids, a beer bottle opener, hdmi cord, and they didn’t have any of those maybe 5 items I asked about. I wasn’t surprised they didn’t have some of them, but none? Additionally, the person at the front desk who checked us in was short and frustrating. He seemed either annoyed or rude by nature. Other staff were great.
Good 7.0
Cons: So many fees!
Poor 1.0
Pros: Nothing
Cons: The staff was very unhelpful and a bit disrespectful
Poor 1.0
Pros: The view in the room
Cons: None
Mediocre 3.0
Pros: I liked the location and the staff. They were extremely kind and personable.
Cons: the hot water ran out after about 4 minutes. There was a bad smell from the mini fridge. The worst part was that our bathtub was clogged. After about 2 minutes in the shower, we were standing in water that didn't drain for at least 15 minutes. Not cool.
Poor 1.0
Pros: Staff were unfriendly. The heat in room wasnt working after many call to front desk. And finally walk to them . They send someone fixed the problem
Cons: They charged me For parking and on too of everything else they charged my credit card $50 which i dont know what that was for. Trying to called hotel several times they transfer me to accounting but cant get answer from anybody yet. I left my number but n
Good 6.0
Pros: Friendly desk staff
Cons: Was not 4 star at all.
Good 6.0
Okay 5.0
Pros: It had a decent pool with nice outdoor seating.
Cons: The bathtub was very dirty and the desk chair had huge wads of hair in it. There was not even one vending machine to grab a soda so you are forced to use the mini bar. The hotel photos online look incredible but in real life it is not that nice.
Okay 5.0
Pros: Location.
Cons: Had to change rooms twice. First room had not been cleaned . The bed was still unmade by the last guest and trash all over room. Second room had sopping wet carpets with soapy cleaner on them as well. Received free breakfast but nothing was left.
Mediocre 3.0
Pros: The only downside was that I booked and paid for a king, and I got a queen size bed and rom. The room was a bit small.
Cons: Just that I paid for a king and only got a queen.
Okay 5.0
Pros: Decor
Cons: Changed rooms 2x. Both had a fsint smoky odor reminiscent of older hotels, motels etc
Good 7.0
Pros: indoor pool, huge windows, and 12 pm checkout.
Cons: You have to join their premium membership for WIFI; even the cheapest motels have free wifi! No free breakfast; even the cheapest motels have free breakfast! No free parking; even the cheapest motels have free parking! so basically no amenities.
Mediocre 2.0
Pros: The Valet and front desk people were very nice.
Cons: The bed was completely horrible there was huge hump in the middle of the bed. It should have been retired years ago. The other rom near by had two dogs who barked every time someone came in or out of their room. I would have asked to change rooms!!!
Mediocre 3.0
Pros: Good location. Rooms were well appointed, clean and comfortable.
Cons: Very poor front desk service. Arrived for check-in at 3pm. Was told there were no rooms available. Advised I would be contacted when my room was available,should be about 20 min. Almost 2 hours later I got a room only after returning and demanding one.
Good 7.0
Pros: Location is excellent.
Cons: Staff did not seem knowledgeable
Good 7.0
Pros: The hotel was clean and in nice location.
Cons: The hotel was too small and doent meet 4 star quality. The staff the way of conversation was not kind at all. The swimming pool was so small and no changing room. The price was bit expensice compare to facility of hotel.
Good 6.0
Pros: The view from our room was nice.. loved the shower
Cons: Things were not mentioned in full detail to us about the incidental fee upon check-in.. also the website claimed an on-site work out facility and was disappointed one was not available. We also had issues connecting to the WiFi in our room.
Okay 5.0
Pros: Location in the middle of Richmond.
Cons: 1. The room was tiny. 2. It didn't seem like the room has been prepared for guests. There was nothing in the (locked) mini-fridge. 3. Housekeeping was inconsistent 4. Bedding was difficult to use 5. Loud banging, construction, 6. Water issues
Okay 5.0
Cons: The water was not working Friday and Saturday and we were not notified.
Okay 4.0
Pros: The location of the hotel was amazing. The room was fairly clean. The bathroom was average at best.
Cons: Waking up the next day noticed there were makeup stains and other stains all over the comforter. I was a single traveler, I was extremely disgusted by this. The shower pressure hurt due to lime build up. I felt like I was under a pressure washer
Mediocre 3.0
Pros: Great location
Cons: Bed was horrible. I was more tired after staying there when i was trying to get away and relax. Bathroom was not quality for the price. No free wifi unless you are a member. Who really pays for wifi these days at a hotel? Room smell strong from pool.
Poor 1.0
Pros: LOcation
Cons: Rooms are old. I had an early meeting the next day and the hotel staff decided to vacuum the hallways at 345 am. I was woken up and had to come out and ask them to stop.
Excellent 8.5
Poor 1.0
Pros: Good location.
Cons: Carpet was sticky, shower had mold. However, I received a bogus, unauthorized charge on my credit card, which I called 5 times about, but finally had to just report with American Express.
Poor 1.0
Pros: Staff
Cons: Parking was 25.00
Mediocre 2.0
Pros: The staff was friendly
Cons: We traveled to Omni this past weekend, to visit family and friends in the area. For --- a night we expected luxurious accommodations, a comfortable bed, wifi and free parking at the very least. The bed was very uncomfortable, the bathroom outdated wi
Mediocre 3.0
Pros: The atmosphere
Cons: The hotel water was off and then they had no water. They weren't accommodating at all.
Excellent 9.4
Pros: Great views but very expensive parking!
Good 7.4
Cons: Pool was closed
Good 6.0
Pros: Friendly staff. Location. Below parking. Starbucks.
Cons: Rooms. TV size. Rooms!
Excellent 10.0
Pros: The pool! Our kids really enjoyed it.
Excellent 9.7
Pros: It was beautiful.
Excellent 9.0
Pros: Nice room, great price , good location. Staff is great.
Omni Richmond Hotel - Richmond
Rated no. 5
8.4
Excellent 8.4
Based on 881 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.6
Facilities
8.0
Location
8.9
Overall
8.2
Overall 8.3 Excellent
Based on 292 reviews
Cleanliness
8.5
Comfort
8.6
Facilities
8.0
Location
8.9
Overall
8.2
Cleanliness
8.5
Comfort
8.7
Location
8.7
Services
8.2
Staff
8.4
Cleanliness
8.0
Location
10.0
Overall
9.0
Staff
10.0
Value for money
8.0
Cleanliness
8.7
Comfort
8.4
Location
8.8
Services
8.4
Staff
8.8
Cleanliness
8.2
Comfort
8.0
Facilities
8.0
Location
8.7
Overall
8.0
Cleanliness
8.6
Comfort
8.9
Facilities
8.0
Location
9.1
Overall
8.0
Cleanliness
8.4
Comfort
8.5
Location
8.8
Services
8.0
Staff
8.5

Okay 5.0
Cons: Room was not particularly clean. Problem with credit card processing at checkout. Coffee machine in lobby not working at checkout.
Good 7.0
Pros: I loved the comfortable bed and pillows. I loved the size of the room. The room was very clean. I had some issues checking in but the staff quickly accommodated me to help resolve the issue. The staff was friendly and even though the hotel was full, it was still a quiet pleasant stay.
Cons: It was nothing I really didn't like.
Excellent 8.0
Pros: Love this place stay here every time I visit home, need some upgrades now but still love this place.
Cons: Nothing 😀
Okay 4.0
Pros: Room had two problems an had people on top of us making noises from 11pm til 3am
Excellent 8.0
Pros: I like the location and cleanliness of the rooms
Good 6.0
Pros: The room had a kitchen in it
Cons: Yes my room wasn’t being clean and it made me sick
Excellent 8.8
Excellent 10.0
Pros: The staff was courteous and very friendly. I loved the pillows so much that I purchased two.
Cons: The hotel was fine, but I still haven't received my refund from the coincidental deposit. The deposit was $100, $50 went to the purchase of the pillows.
Excellent 10.0
Pros: Comfy bed
Cons: Nope
Excellent 8.0
Pros: The hotel staff were very nice. They had everything ready for me to check in. I had my key ready as soon as I got there. My room was very clean.
Cons: The only thing I didn't care for was the location. It sits behind woods. I could not find the hotel at first.
Excellent 10.0
Pros: Proximity to the Richmond International Airport, free parking, free internet and 24 hour desk service.
Cons: No.
Excellent 10.0
Pros: Clean and very comfortable bed. The staff assisted in helping to make room warmer
Cons: TV did not work.
Excellent 10.0
Pros: Staff, shuttle and location
Good 7.0
Pros: convenient location for our purpose
Cons: Our room was right across from the laundry...noisy to say the least.
Excellent 8.0
Pros: Rooms were big enough and clean
Cons: No breakfast included
Okay 5.0
Pros: Location was good, staff was pleasant
Cons: The room wasn't really cleaned well. food splatter was stuck on wall by the stove and on cabinets and the floor was sticky. Had to go buy cleaning products and clean it myself.
Good 6.0
Pros: Staff was nice
Cons: There were rose pedals on the bathroom floor left from the people before me I am assuming.. so that was pretty gross.
Excellent 10.0
Pros: Everything was great...I couldnt pick just one thing.
Cons: No
Excellent 10.0
Pros: Location...great staff
Cons: Nothing
Mediocre 3.0
Pros: The air conditioner was loud heated and cooled unevenly. Pillows we're hard and uncomfortable. Insufficient parking in front. Felt unsafe to use rear parking lot.a
Cons: Slow elevator. Television limited channel selection. Hard pillows.
Mediocre 3.0
Pros: Nothing
Cons: Poor lighting around the hotel. It seems like low income housing at the hotel.
Mediocre 3.0
Pros: I made it through the night!!!
Cons: My experience felt like the bates motel by the airport. The internet stopped working, my cell phone reception was horrible, and they had emergency exit doors propped open with rocks so anyone could enter.
Okay 4.0
Pros: Staff
Cons: I have stayed at this hotel in the past, not as clean, and rooms were worn out , beds bad, walls dirty mold in bathroom shower tub calked over bad job ,changed rooms three times . Just gave up.
Poor 1.0
Pros: The room itself
Cons: The customer service, lack of professionalism
Excellent 8.0
Pros: Traveling on business. Needed a place to stay overnight. Beds were cozy. Close to many restaurants and shopping, which was convenient. Staff was very helpful and polite.
Excellent 8.8
Pros: Needed a place to stage for mid morning flight. Being a short distance from runways made this a quieter sleep than other hotels. Very helpful staff, nice room, nearby food, 5 minutes to rental return. Great value, will book again.
Cons: My flight, Virginia reminding this New Orleans guy what winter is about, the gear select in my rental was one of four knobs all at fingertip reach... ...but nothing about the facilities.
Candlewood Suites Richmond Airport - Richmond
Rated no. 6
8.3
Excellent 8.3
Based on 292 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.6
Facilities
7.0
Location
8.8
Overall
8.0
Overall 8.2 Excellent
Based on 259 reviews
Cleanliness
8.5
Comfort
8.6
Facilities
7.0
Location
8.8
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Staff
10.0
Cleanliness
8.2
Comfort
8.0
Location
8.4
Services
8.0
Staff
8.5
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.6
Comfort
8.8
Location
8.7
Services
8.1
Staff
8.6
Cleanliness
8.4
Comfort
8.4
Location
8.9
Services
8.4
Staff
8.9
Cleanliness
8.8
Comfort
9.1
Facilities
6.0
Location
9.1
Overall
8.0
Cleanliness
8.3
Comfort
8.6
Location
8.6
Services
8.2
Staff
8.7

Poor 1.0
Pros: Close to the airport
Cons: Very poor customer service! I have stayed in Sheraton properties before this was nothing compared to the others. The front desk help was very poor. The hotel was listed as having an airport shuttle. What they don’t tell you is that it doesn’t run until 5 am. Front desk clerk said guess you’ll have to get a taxi. In the room there was no hairdryer. The phone did not work, we had to get a number and call for a hairdryer from our cell phone. When asked if we could get one we were told we could change rooms! Really! You can’t bring a hairdryer from an empty room??!!
Excellent 8.0
Pros: The room was spacious and very clean. The mattress was comfortable and the bathroom was large and very well lit as well. The tv showed my name on it as I walked in and it felt very ready for me.
Cons: The pool closed right at dinner time. I barely had time to check in and eat before being allowed five minutes into the pool area before the attendants came and closed it up for the evening. The other guests in my hall were also slamming doors until late hours of the night and very early in the morning. Soft close doors would be a great addition.
Excellent 9.0
Pros: Location is great with plenty of restaurants near by. The staff was very nice. Room is large and overall fairly clean.
Cons: There was a Kleenex on the floor between the bed and nightstand. Not a big deal but not completely clean either.
Excellent 8.0
Pros: Location is good and pretty close to the airport and clean and new. Pick up bus is good but not always so fast to get from Airport to Hotel - but free. - Some places to eat but way from hotel
Cons: Hotel was Nice but No Breakfast or basic coffee in the morning. Covid is for sure part of it. But coffee is a must have. Also not a breakfast place close other than a 7-11 gas station.. Had a pizza delivered as nothing other available, however pizza was great.
Excellent 10.0
Pros: The staff was amazing Gave us eatery options and the hours of the on site location Made sure we didn’t need anything at all
Cons: I wish I was staying longer but I had to get back to traveling
Excellent 10.0
Pros: The staff was so friendly and took customer service and COVID-19 seriously. We felt welcomed and always assisted. No one was homophobic or weird about us existing in the hotel.
Mediocre 3.0
Pros: It was within delivery range to everything I needed.
Cons: The room was dirty, I ask for washcloths and never got them. I asked for someone to help me with my bags because I could hardly walk, no one came to help me.We found blond hair all over the room, not one soul came to clean the room when asked EVER.
Okay 5.0
Pros: It was clean.
Cons: It was noisy.
Excellent 8.0
Cons: Outside lighting is limited! Didn’t feel secure parking around the back were more lighting is definitely needed. In the front most try to park were their vehicles can be seen. LIMITED LIGHTING FOR CUSTOMER PRKING BOTH FRONT AND BACK.
Excellent 8.0
Pros: The first room we were assigned heat wasn’t working (it never came on when we turned up the heat), and the TV volume didn’t work. They quickly moved us to another room however. That solved our issue. The staff was excellent!!
Cons: The hallway trim work needed some repairs and the issue with the first room. Other than that everything was fine.
Excellent 8.0
Pros: Pool is still open from 11-7.
Good 7.0
Pros: The staff
Cons: The sink was about to fall off the wall. Turned on the heater and it filled the room with what smelled like a porta potty.
Excellent 10.0
Pros: Hotel room could have been mopped and pool Was dirty with hair ect in it
Cons: Everything was pretty much fine. price was great
Okay 4.0
Cons: Me and my wife stayed congested due to the chemicals used in cleaning the bathroom and none of us suffer from allergies. Couldn’t smell the chemicals but when we took a shower they seemed to reconstitute and atomize causing us to sneeze and cough
Good 7.0
Cons: Noise from air conditioner, TV don’t connect to cable
Excellent 10.0
Pros: I love the location and the bed
Cons: The bathroom was not updated and the faucet was loose I did not like that
Okay 5.0
Pros: Location
Cons: The walls are very thin. I could hear my neighbors conversation word for word. It was so bad that I asked for a different room. I was told my the young lady at the front desk they didn’t have a different room. But the parking lot only had five cars
Excellent 10.0
Pros: I mostly like the set up of the room. I like how the balcony is overlooking the pool and that everything is indoor :)
Cons: No not really
Excellent 9.0
Cons: The staff... lately is very unprofessional & rude.
Excellent 9.0
Pros: Staff was friendly and accommodating. Front desk was very responsive. Rooms were spotless and the bed was very nice.
Cons: Food service was just a little off. The food itself was delicious but the wait staff seemed a little confused. My fish and chips were hot and fresh but I wasn't given any utensils and I wasn't offered any condiments other than half lemon on the plate.
Excellent 10.0
Pros: The staff when I checked in and out. Hotel employee was helpful whenI checked in. The man on the next morning shift was helpful as well. The distance to and from the airport was perfect for my needs.
Cons: No
Mediocre 3.0
Pros: The location was convenient and the bed was comfortable
Cons: The heat did not work, the internet and tv went out at 10 pm and never came back on and a dog started barking at 6 am and never stopped. We contacted front desk and they said it had been taken care of but it had not. Very disappointed.
Good 6.0
Pros: The staff was very friendly and the room was clean.
Cons: Our room was a bit loud since it was right over the check in desk.
Good 6.0
Pros: Great airport shuttle drivers. I always appreciate having a fridge in the room, too. Everything was comfy.
Cons: I didn't like that I was informed at checkin that extended parking was no longer free, and that I would be charged a flat rate of $15. This fee was waived because I protested that I chose this hotel BECAUSE of its free parking. But still.
Good 6.0
Pros: Staff was very courteous and helpful
Cons: No included breakfast, the elevator sounded like it may break at any point and the layout of the hotel was odd.
Okay 4.0
Cons: Very noisy. Was on first level down at end of hall. Contractors were there who stayed there for awhile and they were coming and going, slamming doors all night. Slept terribly.
Good 6.0
Cons: Pool Appeared dirty now
Good 7.1
Pros: The staff and service was excellent! Everyone went above and beyond to make our stay comfy.
Cons: The hall carpets gave a first impression of...dirty, and as soon as we opened the room door we were greeted by a large stain on the carpet. There was a ball of hair behind the bathroom door, and a hair in the tub.
Excellent 8.3
Pros: Friendly staff, location & restaurant.
Cons: No free breakfast.
Four Points by Sheraton Richmond Airport - Richmond
Rated no. 7
8.2
Excellent 8.2
Based on 259 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.5
Facilities
8.8
Food
0.0
Location
9.0
Overall 8.3 Excellent
Based on 182 reviews
Cleanliness
8.5
Comfort
8.5
Facilities
8.8
Food
0.0
Location
9.0
Cleanliness
8.3
Comfort
8.3
Location
8.8
Services
8.5
Staff
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.3
Comfort
4.6
Facilities
7.0
Food
0.0
Location
9.3
Cleanliness
8.1
Comfort
8.3
Location
8.4
Services
7.6
Staff
8.3
Cleanliness
8.6
Comfort
8.9
Location
9.4
Services
8.6
Staff
9.4
Cleanliness
9.0
Comfort
9.1
Facilities
10.0
Location
9.5
Overall
10.0
Cleanliness
8.5
Comfort
8.8
Location
9.3
Services
8.7
Staff
8.8

Poor 1.0
Pros: Nothing
Cons: Everything
Okay 5.0
Pros: Convenient to shopping areas for any last minute items.
Cons: Didn’t seem as clean as I expected. Especially since they were awarded some kind of clean hotel award. Found a cockroach in the bathroom and only 2 of the 10 outlets in the room worked.
Okay 4.0
Cons: We arrived very late. It Took a while for us to check in , but the room keys were not working. Then we found out the front desk gave us wrong keys. Finally we got into the room but it was not the room we booked. Booking.com stated our reservation was guaranteed. But it was not what we booked (2-queen room). Hotel would not change the room for us. He suggested we took it to the booking.com. It was very late. One of us have to sleep on a sofa-bed. This was Not a good experience.
Excellent 10.0
Pros: The staff was professional and courteous.
Excellent 10.0
Pros: The motel was kid friendly and the staff was friendly. The location was great.
Excellent 8.0
Pros: Clean and quiet. The shuttle was prompt and pleasant
Cons: For breakfast there was only sugar and carbohydrates And everything was wrapped in plastic. there were apples available in the lobby
Excellent 10.0
Pros: Quality, close to my job and convenient
Cons: Nothing
Excellent 9.0
Pros: Location for the event I was in the area for
Cons: There was a mix up with rooms I receive a room that someone else was already occupying
Excellent 10.0
Pros:  
Cons:  
Excellent 9.0
Pros: The room set up
Excellent 10.0
Excellent 9.0
Pros: All the staff was very friendly and helpful.
Excellent 9.0
Pros: Great staff
Cons: Bathroom tile grout is looking a little grungy.
Mediocre 3.0
Pros: I have stayed here the last 5 years for sports tournaments. The hotel has gone way down. Location
Cons: Roaches, ran out of towels staff not concerned. The rooms are spacious but this hotel has gone down hill. Breakfast was a joke 7 am no oatmeal yet they opened at 6am. Use to be a favorite not anymore
Excellent 10.0
Pros: Very clean. Professional staff!
Cons: Everything was excellent!
Excellent 10.0
Pros: The hotel was very clean and the staff was so helpful and friendly. They will go way beyond and above to accommodate your needs.
Cons: The pool was under renovation
Excellent 10.0
Pros: The room size was wonderful, very large for a standard room.
Cons: No
Excellent 10.0
Pros: Great front desk
Good 7.0
Cons: Breakfast choices were minimal
Okay 5.0
Cons: Food was stale, ottoman dirty, staff indifferent, no rolled blanket, elevator dirty
Good 7.0
Pros: Location
Cons: The smell of the room, room did not smell fresh. The heater in the room made too much noise especially while watching tv and sleeping.
Mediocre 3.0
Pros: Free breakfast , nice staff out front .
Cons: My first room was perfect but the air stopped working so I was moved to another room. This room looked horrible, lights didn't work, toilet wouldn't flush, shower drain clogged, and sheets were dirty. I could not wait to leave. My card was double charged
Okay 4.5
Pros: THE STAFF WAS NICE ENOUGH. MOST OF THEM ANYWAY
Cons: THE PLACE IS TERRIBLY DATED. THE ROOMS ARE GETTING A BIT OLD AND NASTY. THE FURNITURE IN THE ROOMS IS FULL OF STAINS. ITS VERY, USED. THERE ARE TWO OTHER HYATT PLACE LOCATIONS BY THE AIRPORT. I WOULD TRY ONE OF THEM BEFORE I'D GO BACK TO THIS PLACE. THIS IS THE WORST HP THAT I HAVE STAYED IN. NO OFFENSE TO THE STAFF.
Poor 1.0
Pros: The overall hotel was nice! Loved the decor.
Cons: My room was at 76 in 90 degree whether my entire stay. I made a complaint they sent maintenance who re set the thermostat however the temperature never changed and no one came back to fix the problem.
Excellent 10.0
Pros: Service was excellent.
Hyatt Place Richmond Airport - Richmond
Rated no. 8
8.3
Excellent 8.3
Based on 182 reviews
Details
Reviews

Cleanliness
8.1
Comfort
8.1
Facilities
8.0
Location
8.2
Overall
10.0
Overall 7.7 Good
Based on 225 reviews
Cleanliness
8.1
Comfort
8.1
Facilities
8.0
Location
8.2
Overall
10.0
Cleanliness
8.2
Comfort
8.2
Location
8.5
Services
8.1
Staff
8.5
Cleanliness
8.1
Comfort
8.1
Location
8.0
Services
7.8
Staff
8.4
Cleanliness
7.5
Comfort
7.7
Location
7.8
Services
8.1
Staff
8.9
Cleanliness
8.4
Comfort
7.9
Facilities
8.0
Location
8.3
Overall
10.0
Cleanliness
8.2
Comfort
7.9
Location
8.7
Services
8.2
Staff
9.0

Excellent 10.0
Pros: The room was clean and comfortable,the staff was courteous and professional. We enjoyed the complimentary breakfast too.
Okay 4.0
Pros: The manager and the cook who were on duty Monday morning 5/24/21 when we were checking out at between 7am to 8am were nice and professional.
Cons: When checking in I was told my room wasn't ready yet. When checking out the room I noticed the room was not thoroughly cleaned, floors weren't vacuumed, vent in the bathroom dirty, ice bucket had water in it from previous guest, used water in fridge from previous guest, old bubble gum stuck on the carpet. What was the point in making us wait to check in if the room wasn't cleaned as it should had been? The manager on duty Monday morning (who was very nice) asked why I didn't ask for another room. Why would they put us in a dirty room in the first place? I explained that we had events to attend after we got there I felt they would come in the next day to do better. Not so...I won't be Staying there again.
Mediocre 3.0
Pros: The front desk clerk was nice and apologetic.
Cons: We were sent first to a room that was not made up. Went back to the desk and got sent to a room where the AC did not work. Went back to the desk and requested that they call the next Hampton down the highway and they could not get through so they gave us another room and it had an adjoining door. Who puts 2 ladies in a room with an adjoining door with people on the other side? There was no food at the exit (except McDonalds) so we had to drive for anything and it was late. There were no Tissues. There was a dirty towel in the closet. Too late to go to a different room by the time I found it. Could not provide change for a $20 so we could use the vending machine. Overall worst experience I have ever had at a Hampton.
Good 6.0
Pros: The woman running the breakfast was the best staff member!!! Nice choices
Cons: Didn’t make the entire sports team wear masks... the mandate isn’t up yet !
Excellent 10.0
Pros: Very comfortable easy to get to and the front seat clerk and the kitchen clerk were very friendly. The breakfast that came with was surprisingly good. Felt very clean and safe Covid wise.
Poor 1.0
Pros: location.
Cons: management
Mediocre 3.0
Pros: Location
Cons: We had to change rooms due to uncleanliness and ants. The key card to the new room kept locking us out. Breakfast was not served during the time they said it would be. Parking was difficult.
Excellent 10.0
Pros: Hotel employee are the best.
Cons: Manager needs more training on how to charge customers credit cards¿¿¿¿¿¿¿
Okay 5.0
Pros: Extremely clean and sanitized.
Cons: I had a really important meeting. The wifi Sucks. I ended up having to cancel my IMPORTANT meeting. When I looked for the phone to call the front desk there was no phone in my room. And to top it all off The toilet didn¿t flush.
Excellent 8.0
Pros: Location
Cons: Did not receive room selected , outside doors didn’t work so I had to walk in the snow
Okay 5.0
Pros: Location was right off I95
Cons: The room smelled of smoke and I tried to call the main office to change rooms and they never answered at the desk. We were only given one hand towel. I understand with covid you can’t have a buffet but what they gave you to eat wasn’t much.
Excellent 9.0
Cons: Lighting could be improved
Excellent 8.0
Pros: Low price and location.
Cons: They didn't provide a hot breakfast like other locations.
Good 6.0
Pros: Clean
Cons: Check in process was really rough - apparently they overbooked and they had issues getting rooms for us.
Excellent 10.0
Pros: For not going out the way to find it, the best part of whole experiance was location, right next to the highway. No time to lose to get there.
Cons: For Hampton inn it is the oldest that I ever stay in... it is showing its age needs an upgrade!
Mediocre 2.0
Pros: The only thing that was good was booking online and the availability. Only Housekeeping and maintenance was nice
Cons: When I booked online and come to check in my room isn't available after I just called and asked or when I'm already checked and want to stay over but the room im in isn't available.Pool needs to cut back on the chlorine, burns eyes when outside the pool
Okay 5.0
Cons: To like the didn’t work Pillow sheet was dirty Breakfast was horrible Carpet was dirty
Excellent 8.0
Pros: Clean and priced right
Poor 1.0
Pros: Nothing
Cons: Worst Hampton inn we have ever stayed in. We definitely would not go back.
Excellent 9.7
Pros: Room was a good size and had a comfortable bed/pillow as I had an extended stay there for business. Convenient location as it’s easy access on & off the interstate.
Excellent 9.0
Pros: Spacious. Offered a free breakfast until 10am.
Cons: Close to highway.
Mediocre 3.0
Cons: SO Loud!!! Its like trucks are in the room with you. Almost no sleep due to noise level.
Good 6.0
Pros: Staff was courtous.
Cons: Room was not ready on time.
Excellent 10.0
Pros: Very clean. The breakfast was great.
Cons: None
Okay 5.0
Pros: The staff was very nice.
Cons: The room smelled. The door was cracked open when I first went up to it. A hotel staff member had been using it - the bathroom, I think, based on the smell. The TV remote did not work and I had to find a replacement. Would not stay again.
Hampton Inn Richmond - South - Richmond
Rated no. 9
7.7
Good 7.7
Based on 225 reviews
Details
Reviews

Cleanliness
7.8
Comfort
8.2
Facilities
10.0
Location
8.3
Overall
10.0
Overall 7.4 Good
Based on 102 reviews
Cleanliness
7.8
Comfort
8.2
Facilities
10.0
Location
8.3
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
6.8
Comfort
7.3
Location
7.9
Services
7.1
Staff
7.0
Cleanliness
8.5
Comfort
9.0
Location
8.6
Services
8.5
Staff
8.8
Cleanliness
7.9
Comfort
8.2
Location
8.6
Services
7.2
Staff
8.0
Cleanliness
8.0
Comfort
8.0
Location
8.0
Services
7.7
Staff
8.6
Cleanliness
7.5
Comfort
8.8
Location
8.8
Services
8.2
Staff
8.6

Excellent 10.0
Pros: Richmond is deserted I felt like I was in twilight zone
Cons: Property was great
Excellent 10.0
Pros: location, beds, showers, room size
Cons: carpet under desk was loose, did not see any at the reception desk when we left so I did not get to tell them
Poor 1.0
Cons: I found a spider in the bed. There is no room service in the weekend. So u r on your own
Excellent 10.0
Pros: Very nice and clean hotel and the location was perfect
Cons: The staff didn’t seem very friendly and I didn’t like the fact that they didn’t announce that they only had bag breakfast
Good 7.0
Pros: Room set up was great. Comfy bed, separate living area, 2 tvs. Has its own parking deck right beside the entrance.
Cons: There is a fan above the bed that only has an off and on switch. It is so powerful we woke up with wind burn on our faces (not painful, but our faces were red the next day). The parking deck is tiny. Expect to do a few laps to find a spot if you're there on the weekend.
Poor 1.0
Cons: The location of this property is OK. First off it’s $15 a night for parking which should be included with your stay. I originally had a reservation at the Hampton, two weeks prior to my reservation the Hampton called and told me that they had an HVAC issue I needed to cancel my room. Of course I panicked due to coming to Richmond for an event that I immediately got on the phone and booked another hotel. Which was the Hilton Homewood suites which cost double my original reservation. When I found out the Hampton and the Hilton is the same hotel!! I immediately asked for them to honor my old reservation price and if there was an issue that they should move me to another room not cancel my reservation. But just like when I did go to the hotel the staff is nowhere to be found. Let’s start out with my room. It was clean but half of the lamps didn’t work. When I go to turn on the TV it says no signal when I try to go on my laptop to work there is no Internet. I called the front desk and ask for someone to come up and was told someone would be up right away. Nobody ever showed!! Then I go to take a shower. When I first turn on the water black chunks are coming out. After I let it run for a Minute it stopped. And then I had no hot water. Tried to call no one answered. At this point I was done. Paying $300 for the night having no hot water, no TV and no Internet. When I woke up in the morning I was going to check out prior to my event. Not one person to be found at the front desk. I stood there for 20 minutes and then proceeded to call to see if I would get someone’s attention to come to the front desk or even answer the phone and that did not work. And their complementary breakfast was in a box in the sink with ice cold coffee that I believe was prepared the night before.
Mediocre 2.0
Pros: Very basic breakfast. Nothing special. Cold boring stuff
Cons: The property does not keep its rooms clean enough. On the 3rd day of occupation, no cleaning staff ever came in to clean, replenish towels, make the beds, or clear trash. This is after multiple reminders on the 3rd day. I was told if one stays for less than 4 days, there will be no cleaning. Garbage can overflow, beds can be messy, toilets not cleaned - they don't care And this is in the middle of a pandemic !! I have photos but am not uploading them as a courtesy as I have stayed here before, and the stay was much more pleasant then. Something has changed in the way it is managed of late. Just giving them a chance to fix this oversight this time
Excellent 10.0
Pros: The kitchen.
Cons: Parking garage very tight.
Excellent 8.0
Pros: Great location.
Cons: Cleanliness was not good.
Okay 5.0
Pros: Spacious room
Cons: The common areas were messy. I feel like the staff got lazy once Covid hit and never cleaned common areas - like where they used to serve breakfast and the hallways leading to the workout room.
Excellent 8.0
Pros: Great location. The free van was great for getting to the museums.
Cons: Housekeeping was disappointing. Didn't take out the trash, didn't replace kleenex, didn't replace bulb (even with a note)
Excellent 10.0
Pros: everything was wonderful!
Mediocre 3.0
Cons: they needed to vacum the left over crumbs from the last guest that were all over the place.
Excellent 10.0
Cons: the club on the rooftop, the staff are rude. finding parking after 7pm is ridiculous.
Excellent 10.0
Pros: The hotel was awesome and the staff was very friendly.
Cons: Should offer Valet parking. I would have definitely paid more for a valet rather than worry with the close parking in the parking deck
Homewood Suites by Hilton Richmond-Downtown - Richmond
Rated no. 10
7.4
Good 7.4
Based on 102 reviews
Details
Reviews

Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
8.0
Overall 9.4 Excellent
Based on 1 reviews
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
8.0

Inn At Patrick Henry's - Richmond
Rated no. 11
9.4
Excellent 9.4
Based on 1 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.4
Facilities
7.3
Location
8.2
Overall
7.3
Overall 7.0 Good
Based on 147 reviews
Cleanliness
8.5
Comfort
8.4
Facilities
7.3
Location
8.2
Overall
7.3
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
2.0
Overall
2.0
Cleanliness
8.6
Comfort
8.5
Location
8.3
Services
8.4
Staff
8.3
Cleanliness
7.6
Comfort
8.3
Facilities
8.3
Location
8.6
Overall
8.3
Cleanliness
7.0
Comfort
7.0
Facilities
7.0
Location
7.0
Overall
7.0
Cleanliness
9.2
Comfort
8.9
Location
8.3
Services
9.1
Staff
9.0
Cleanliness
8.9
Comfort
8.6
Location
9.3
Services
8.6
Staff
8.6
Cleanliness
8.2
Comfort
7.8
Location
7.8
Services
7.4
Staff
8.1
Cleanliness
9.2
Comfort
8.9
Location
8.9
Services
8.9
Staff
8.9

Excellent 10.0
Cons: Please extend check-out time to 12PM.
Good 6.0
Pros: The room was really nice and welcoming.
Cons: The bed was too soft. If the bed was firmer, that stay would have been absolutely perfect.
Excellent 10.0
Pros: Beds are amazing
Cons: Pool not open
Excellent 9.0
Pros: It was nice and appropriate for stay
Cons: When I got in my room it was cool and clean I thought but, once I hit the bathrooms it was hair everywhere on the tub & floors
Excellent 8.0
Pros: Location
Cons: Loud guests and employees said nothing to them walking by at 3 in the morning
Poor 1.0
Pros: Only the location is good about this hotel. Everything else is a HUGE disappointment. This is suppose to be a reputable hotel chain and this one is in the bottom 3 from my experience.
Cons: Check-in was good until I got off the elevator on the 2nd fl.where u were blasted by marijuana.This is a non-smoking Hotel?? Food was left in fridge room was not cleaned.Blood on the sheets,phone broken,Floors were black & construction starts at 8am daily
Excellent 10.0
Pros: The cleanliness and quietness
Excellent 8.0
Pros: It has just remodeled the room.
Cons: The rest was still under construction.
Poor 1.0
Cons: We just want to our money back If possible. Terrible experience! The hotel staff on drugs! No uniform, no mask! But smell like marijuana! Please ask you staff get drug test please!!!
Okay 4.0
Pros: Location from freeway.
Cons: They are in the middle of remodeling. This was listed as a 3 star, and it was barely a 2 star. No chairs in room. I had to drag one from another room that was being remodeled. The construction crap was all over the floor. Not worth the price paid.
Okay 4.0
Cons: The room had a very noisy AC/heating unit so I had to keep it off all the time. It took about 20 minutes to get checked in and about 15 minutes to get a printed receipt when I checked out even without anyone else ahead of me at the desk.
Good 7.0
Pros: I like the location, security, and serenity this location offers.
Cons: The hotel room’s A/C was not working properly. It was too cold and the thermostat didn’t work. I informed the front desk and they promised to have the matter resolved.
Good 6.0
Pros: Contruction was loud. The front desk not gbe you any useful info.
Okay 4.0
Pros: The location was great,right off I-95 and not to far from some name brand restaurants.
Cons: The hotel was being renovated and the restaurant was closed, should have offered complementary snacks. on our floor, 3rd, it smelled like someone was smoking in one of the rooms. Our room smelled musty, the floor was sticky, and the ac unit was leaking.
Mediocre 2.0
Cons: Hotel employee was extremely rude to me and the hotel was under construction. Did not enjoy my stay.
Mediocre 2.0
Pros: Nothing
Cons: Under construction and smelled like smoke on 4th floor Rusty showers
Good 7.0
Pros: Location
Cons: Hotel is going through renovation I wish I had known this beforehand
Mediocre 3.0
Pros: The clean room
Cons: Front desk because they accused me and husband of smoking in room with daughter n im 5 months pregnant.
Mediocre 3.0
Pros: The staffed was able to assign me to another room due to first one carpet being very very dirty
Cons: The rooms had crumbs all in the corners and edges of the carpet and behind the dressers and beds..carpet need cleaning in all rooms, soap scum in showers, and the complimentary body wash bottles had been used
Good 7.0
Pros: Location, room was large, great mattress
Cons: furniture could use updating, rugs stained,
Okay 5.0
Cons: It needs a lot of inside renovations!
Excellent 8.0
Pros: Location
Cons: Restaurant was closed!
Poor 1.0
Pros: Nothing everything was horrible . I woke up with bedbug bites , the room smelled like cigarettes and the pillowcases were dirty.
Cons: Room was dirty and smelled like cigarettes Beg bugs
Excellent 10.0
Pros: Upon checking in the front desk agent was very nice and provied me with outstanding customer services. I was already singed to a room so that lets me know that she knows her guest.
Poor 1.0
Pros: Friendly staff. Check In was quick and easy
Cons: Most of the outlets in the room did not work. None of the lamps worked. The room clearly had electrical problems.
Okay 5.0
Pros: Cleanliness and easy location to family in town
Cons: I wish there was breakfast included and coffee in the lobby. Makes a huge difference in where I stay, I need coffee and creamer in the am
Excellent 9.0
Pros: Location, Environment, and Service is very good.
Cons: I was disappointed the restaurant was not open (Thanksgiving).
Excellent 10.0
Pros: Upon checking in the front desk agent provied outstanding customer services.And the fact that she knows her guest by first name bases said a lot.
Cons: In the bathroom I found a used hand towel over the shower and the sink wouldnt drain. There was no trash bags in either trash can.
Excellent 10.0
Pros: Upon checking in the front desk agent provided outstanding customers services. Very professionl and very friendly she has a great personlity.
Cons: My room which was king was missing some towels but overall it was clean no hair on the floor nor in the bathtub.The bed was made very tight and nice and clean.
Mediocre 2.0
Cons: Very dirty
Poor 1.0
Pros: The loctaion is great.
Cons: The front desk manager was very rude and cut me off while I was speaking,her phone etiquette was horrible.No type of customer services when speaking with the general was no better.And the sad part is you never know who a guest is.
Mediocre 2.0
Pros: I am able to get a room on the first floor which I love and the locations is great close to the major highway 95 north or 95 south
Cons: For my past couple stays the room as not been as clean as it has in the past. The bathroom floor had hair on the floor as well as the tub, the floor was not vacumm, I have found items on the floor by the bed,But overall the sheets was changed.
Excellent 10.0
Pros: Breakfast
Cons: Room was a little tight with spacing of beds and desk but overall wonderful
Mediocre 3.0
Pros: Nothing
Cons: It was no where near the airport like I put in for the search. There was a big spider in the room and a big dead cockroach under the bed. The carpet was dirty under the bed and heater. I asked for a quiet room I was placed 2 rooms away from the elevators.
Good 6.0
Pros: Overall my room was clean but my bathroom was not clean
Mediocre 3.0
Pros: Most staff are super friendly.
Cons: Repeatedly asked for a call back about a missing item. Never got a call back. Staff rarely vacuums rooms or hallways. Blood stain on floor for weeks. Lights in elevators do not work. Staff does not change sheets.
Okay 5.0
Cons: Dirty carpets, no baby crib
Poor 1.0
Pros: Nothing! This holiday inn was horrible!
Cons: This hotel was disgusting from top to bottom. The rooms were not clean at all. There was a considerable amount of mold on the ac unit and the window. Staff was rude and it was a bother for them to check you in. Will never stay there ever again!
Poor 1.0
Pros: The hotel was horrible .It was not clean there was blood and roaches on the mattress .I would like to receive my refund as soon as possible but the hotel has not returned it I will never stop there again
Good 7.0
Pros: The front desk clerk are always nice.
Cons: Yes, my bathtub was dirty it had hair in the tub.
Good 6.0
Pros: Decent, clean hotel to stay for a night.
Cons: The restaurant is a dingy sports bar.
Mediocre 2.0
Cons: The room and bathroom were dirty
Okay 4.0
Pros: The staff was friendly and helpful. The location off 95 is perfect.
Cons: The room was dusty and their were clear stains on the carpet. The air didn't work properly.
Good 6.0
Pros: The room was nice and clean. The fitness center was clean. It includes dumbbells and cardio equipment, which worked well for a morning workout before heading out.
Cons: The electrical plugs on the lamps in the room were worn out and nothing would work when plugged in to them. The pool was closed for some sort of algae issue. It would have been refreshing to have available after a long day of traveling in 96+ degrees.
Poor 1.0
Cons: Rooms and bed sheet was smell bad. When we book it said free breakfast but it was not
Okay 4.0
Cons: Having to pay an additional 25 when we got there for the keys. Also no breakfast for the amount we paid there should have been breakfast
Good 6.0
Cons: Restaurant was extremely poor in service although food was good
Poor 1.0
Pros: Never staying there again.
Cons: Poor management team, mixed messages and giving a key to our room to a total stranger who tried to barge in at midnight, which scared me to death. They double booked the room and I was unfairly treated by management until they realized they were wrong.
Okay 5.0
Pros: The proximity to I95. Bed was comfortable.
Cons: The curtains did not cover the whole window. We had to put a blanket up for privacy. The side door was supposed to be locked and for key cards to open but it was unlocked.
Mediocre 2.0
Cons: The manager is a money hungry jerk! Unsympathetic to tired travelers with young children. I would never stay here.
Excellent 10.0
Pros: A pleasant experience. Will definitely return on return trip.
Mediocre 3.7
Pros: The room was ok, breakfast was nice.
Cons: We booked this before going on a road trip because of its proximity to I-95 and because they were listed as Pet Friendly. When we got there we were told that there would be an additional fee of $50 and that they were no longer pet friendly.
Excellent 8.0
Pros: Price. Twenty dollar voucher for breakfast in attached restaurant. Bed was comfortable.
Cons: Air conditioning did not work correctly. Numerous stains on the carpet and table top. Wall protector for door handle was smashed into wall and broken.
Good 6.2
Pros: The warm, friendly staff made the experience for us. Accommodating and genuine! The breakfast value and selection was terrific. We liked how easy it was to hop off and on 95.
Cons: The room was older, spring mattress was stiff, no remote control and the TV didn't work.
Excellent 10.0
Pros: Descent hotel for reasonable rate
Cons: The fact that they advertise breakfast included, but it's only for 1 day of your entire stay
Excellent 10.0
Pros: Staff was super friendly, and the bed was great after the our drive.
Excellent 10.0
Pros: Had what we needed to rest for the night and the staff at the front desk were extremely helpful and friendly
Cons: Could not take advantage of the breakfast because we had to leave so early
Best Western Premier Richmond City Gateway - Richmond
Rated no. 12
7.0
Good 7.0
Based on 147 reviews
Details
Reviews

Cleanliness
7.7
Comfort
8.2
Facilities
8.0
Location
8.0
Overall
7.5
Overall 6.9 Good
Based on 171 reviews
Cleanliness
7.7
Comfort
8.2
Facilities
8.0
Location
8.0
Overall
7.5
Cleanliness
4.0
Comfort
4.0
Facilities
4.0
Location
6.0
Overall
4.0
Cleanliness
8.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
7.5
Comfort
7.8
Location
7.8
Services
7.4
Staff
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
6.0
Overall
8.0
Cleanliness
4.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.7
Comfort
8.2
Location
7.9
Services
7.7
Staff
8.3
Cleanliness
7.1
Comfort
7.9
Location
7.5
Services
6.9
Staff
7.9
Cleanliness
8.3
Comfort
8.5
Location
8.4
Services
8.0
Staff
8.5
Cleanliness
7.0
Comfort
7.0
Location
7.3
Services
7.0
Staff
8.0

Okay 5.0
Pros: Close to Downtown and has a kitchen. I have stayed here numerous times but the hitel needs to uograde it's carpets and furnishings. Also, it is in an industrial area close to diesel units that supply fuel so there are some odors from the surrounding ar
Cons: kitchen and pet friendly BUT they do charge $25/night for pets
Good 6.0
Pros: Right off the highway
Cons: Needs a renovation.
Poor 1.0
Pros: The front desk manager was very accommodating.
Cons: The room we were originally in was infested with roaches
Poor 1.0
Pros: First of first night I had ants crawling in my bed so the next day they said the can clean it and spray but didn¿t have anymore rooms so upon them changing it that night ants were still crawling in the bed having me to sleep in a chair
Cons: Bugs
Okay 5.0
Pros: The room was very big and clean
Cons: The staff was no where to be found when I came down to get more towels. My room only had one big towel and there was 2 adults.
Good 6.0
Pros: The staff
Cons: The cleanliness was non existent
Good 7.0
Pros: Location was close to the airport. Enjoyed the amenities
Cons: There is a huge hole in the back of parking lot. Needs repair.
Excellent 8.0
Pros: Close to downtown, you can cook your own meal, pet friendly and has washers and dryers for your use!
Cons: everything OK
Mediocre 3.0
Pros: Good Location Staff friendly
Cons: No Water Pressure at all I mean it was barley comming out of shower head
Excellent 9.0
Pros: I love how comfortable the bed was, the shower, the the tv, the refrigerator and stove.
Cons: The sheets smell like pee
Excellent 9.0
Pros: The bed was so comfortable.
Cons: I did find a cockroach in the bathroom
Excellent 8.0
Pros: Working man's hotel in a very industrial area and close to some gaas storage units which omit odors that small bad GOOD point only 5 minutes by car from Downtown
Cons: everything just OK
Good 7.0
Pros: Nice clean room
Cons: Guests were loud and abusive. Nothing was done.
Mediocre 3.0
Pros: Lots of parking space
Cons: I had a roach in my bathroom by sheets had blood on it
Okay 5.0
Pros: Clean room
Cons: Tired looking, heavy smell of marijuana on my floor
Excellent 9.0
Pros: Unexpected free coffee. Room was set up with complete kitchen.
Cons: GPS directions to hotel were terrible.
Excellent 10.0
Pros: We got upgraded to a nicer room due to an elevator malfunction! Clean, timely, friendly check in and check out !!
Mediocre 2.0
Pros: Nothing
Cons: Horrible! The smell of marijuana met me as I walked into the lobby and as I left the elevator. It was almost 3AM when I checked into the hotel and there were about 12-15 people out in the hallway of the 3rd floor partying and smoking pot.
Excellent 9.1
Pros: The free laundry room was a life savers. Great full sized fridge. The a/c worked great, bed and pillows were so comfortable and we slept great. I loved the little shop for snacks and drinks. Staff was so friendly and helpful
Cons: The fllors weren't vacuumed, showef had hairs left in it. Towels were very scratchy.
Okay 4.2
Cons: Not clean!
Excellent 9.1
Pros: The staff was very helpful! Professional, courteous and just wonderful! The rooms were clean and comfortable. I would stay there again. The location is a little sketchy...
Candlewood Suites Richmond-South - Richmond
Rated no. 13
6.9
Good 6.9
Based on 171 reviews
Details
Reviews

Cleanliness
7.0
Comfort
7.0
Facilities
7.7
Location
7.3
Overall
8.0
Overall 6.7 Good
Based on 1,584 reviews
Cleanliness
7.0
Comfort
7.0
Facilities
7.7
Location
7.3
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
6.4
Comfort
6.4
Location
7.0
Services
6.1
Staff
7.0
Cleanliness
6.0
Comfort
7.0
Facilities
7.0
Location
7.0
Overall
6.6
Cleanliness
7.2
Comfort
7.2
Location
7.4
Services
6.8
Staff
7.3
Cleanliness
7.1
Comfort
7.2
Facilities
9.0
Location
7.6
Overall
9.0
Cleanliness
7.2
Comfort
7.2
Facilities
8.0
Location
7.3
Overall
9.0
Cleanliness
7.0
Comfort
7.1
Location
7.3
Services
6.8
Staff
7.3

Good 7.0
Pros: I liked that there was a fridge and microwave in the room. The price was good.
Cons: The bathroom could really use a fan. There were some questionable stains on the walls that should have been cleaned off.
Excellent 8.0
Pros: Location
Poor 1.0
Pros: I didn’t like anything about the property
Cons: They put us in room 215 the shower barely comes out the sink overflows I woke up this morning the floor was leaking and the beds are very hard they were dirt stains and it look like little ants or bedbugs were in my bed and they were rocks inside my children’s bed the TV is not loud enough the refrigerator day and stay cool in the freezer is broken
Poor 1.0
Cons: Smelly room, like cigarette smoke, musty, old and not not updated, door looked like it had been kicked in, dusty and dirty vents.
Poor 1.0
Pros: The bed was comfortable
Cons: The bathroom was horrible. There was a smell to the room.
Mediocre 2.0
Pros: Nothing
Excellent 10.0
Pros: The location, convenience of having surrounding restaurants close by. The rooms were meticulously done and my family felt safe
Poor 1.0
Pros: I have nothing positive to say about this hotel
Cons: Bad location, people smoking marijuana outside, cars pulling up and people going in and out glaring at us rudely, loud. I didn¿t stay. We left to go to a different hotel as it wasn¿t safe for my family.
Excellent 10.0
Pros: Cleanliness
Mediocre 2.0
Pros: This is a hard question to answer. I just was thankful for A place to stay while out of town.
Cons: The room smelled, sheets had blood on them, heat barely worked, no remote for the tv. All the staff that we encountered were extremely rude and bothered by our business. That hotel stay was not worth the money or the customer review rating of a 7.
Poor 1.0
Pros: Pets stay free.
Cons: Dirty and stinky. Advertises 100% smoke-free, but my room was flooded with cigarette smoke. Windows don't open. Heating/cooling fan was full of garbage and moldy gunk. The last traveler's soap was still in the shower! Dirty pillowcase. Terrible experience
Excellent 10.0
Pros: Location
Cons: Love it all
Okay 5.0
Pros: Ease of highway access
Cons: Old cigarette smoke smell very strong.
Good 6.0
Pros: Convenien
Excellent 9.0
Pros: Nice and clean.
Cons: Felt like I had to rush to checkout because housekeeping knocked on my door a couple of hours before checkout time to see if I was still there.
Poor 1.0
Pros: Nothing
Cons: Everything. It¿s a shady place with rude people
Excellent 10.0
Poor 1.0
Pros: That they gave me my money back when I asked for it
Cons: The room smelled like a cigarette ash tray, the room was also dirty. Surrounded by undesirable people.
Excellent 10.0
Pros: Price and how clean the hotel was. And the Saintly employees
Cons: No
Excellent 10.0
Pros: Location for my work
Cons: Needs more towels in the room
Mediocre 2.0
Pros: The Red Roof Inn was right off the highway, so it made getting back on the road easy.
Cons: We couldn't get into the room, it had a giant roach/water bug under the bed, staff did not seem to care at all. Shower was rusted. I've stayed at other RRI and this was nothing like them. Do not stay here!
Okay 5.0
Pros: Location to where I needed to be.
Cons: All the vending machines were empty or broken the ice machine was broken not very well kept.
Excellent 8.0
Pros: Staff was great
Cons: Other guest were loud all night long. Had no respect for guests trying to sleep. Seems there was a lot of groups of business there. Their work trucks were to big for the parking spots making it difficult for others to get into their vehicles.
Okay 5.0
Pros: They do not hassle you periodT. While you in room chilling
Cons: FRONT DESK STAFF EARLY MOURNING STAFF ARE RUDE P ESPECIALLY THE OLDER LADY
Excellent 10.0
Pros: The location was very good and easy to get to.
Okay 4.0
Pros: Comfortable bed and pet friendly.
Cons: Refrigerator did not work. Microwave did not work. Did not have any bath towels. Had requested a handicap room. Did not get one.
Poor 1.0
Pros: False advertising across the board. Vending broken.. People waiting outside room ?!? Ice machine broke.. Ants in room. Smelled like marijuana. Major health violations. Food found under bed. No toilet paper or soap in room. Remote control gone..
Cons: See above.
Mediocre 2.0
Pros: Price only
Cons: Toilet didn’t flush. Staff not very friendly. Smoke alarm was broken. Wallpaper was torn. Freezer obviously broken.
Okay 5.0
Pros: The room was way better than expected. Unfortunately, my dog had to get surgery and I needed a decent room for us a night that wasn’t costly. I was skeptical because it was a motel, but once I got there it right off the highway and nicer than ones
Cons: The bathroom could use some renovations. Better customer service needed. They should have security or someone patrolling at night because the guests there do not care about the level of noise made.
Mediocre 3.0
Pros: Location is convenient in the sense that it is easily accessible from I95 and close to downtown Richmond
Cons: Rather shabby room. Below the standards of other Red Roof Inns where I have stayed. Woman at check in not very friendly. Immediate surroundings of hotel quite unattractive. No breakfast.
Okay 5.0
Pros: location
Cons: Age of hotel with little or no maintain of the facility Room extremely small for desk area
Good 6.0
Pros: location
Cons: age of hotel not kept up to date
Okay 5.0
Pros: The location
Cons: No microwave, no refrigerator. Too hard bones. Every time it started raining the cable would go off.
Okay 5.0
Pros: That it had laminated flooring
Cons: It was not clean enough
Excellent 10.0
Pros: Very convenient; right off the highway
Okay 5.0
Cons: Kind of dreary...
Okay 5.0
Pros: Price was good
Cons: Bit of a musty smell, dead bugs in bathroom
Mediocre 3.0
Pros: I liked the room priceThought it very good price
Cons: Bath area was very small and toilet was extremely low almost as if it was a child commode
Excellent 9.0
Pros: The room was nice.
Cons: None
Poor 1.0
Pros: It was easy to find.
Cons: The deadbolt was broken. The bathroom door jammed shut. The office did not process my payment correctly. The air conditioning was broken. I saw roaches.
Poor 1.0
Pros: What I liked best about this hotel was leaving it.
Cons: Everything. I didn't like anything about this hotel. Never again.
Good 6.0
Cons: The hotel has a strong weird odor that never fully went away. When arriving to the hotel the entrance smelled completely like cigarettes. For the rating, it was NOT in expectation. I would give this hotel a 4/10.
Excellent 8.0
Pros: The rooms were clean and staff was nice.
Good 7.0
Pros: CLOSE TO 95, ALLOWS PETS. FAIRLY CLEAN. NICE SIZE TV.STAFF WERE NICE.
Cons: IT WAS VERY COLD AND THE HEAT WAS SEPERATE FROM THE AC UNIT. IT WAS OVER THE WINDOW AND DOOR. DIFFICULT TO HEAT ENTIRE ROOM AND BR. NOISEY, EASILY HEAR ROOM NEXT DOOR AND ALL NOISE FROM PARKING LOT AND SIDEWALK.
Poor 1.0
Pros: Nothing but location
Cons: Yes my door was messed up. Everytime I left out the room the key card wouldn't unlock. I had to go downstairs a total of 8 times to get in my room. I came in from the club and had to wait 20 minutes til the desk clerk helped others before I could get in
Good 6.0
Pros: Convenient location off of I-95, the price, modern looking room.
Cons: Room could have been cleaner. Room smelled like someone had been smoking before(was a non-smoking room), A/C-heat machine let out a terrible smell, wrappers on bathroom floor. Also loud environment outside hotel, poor sound isolation.
Good 6.0
Pros: Pet friendly
Cons: Lingering guests looking for hand outs
Good 7.0
Pros: good location and restaurant around it.
Cons: i saw dog poop outside my room and housekeeper didnt clean the room well , still have alot hair on the floor,would suggest the housekeeper keep an eyes on it .
Mediocre 3.0
Pros: Great location, right off the highway.
Cons: It was supposed to be a non-smoking hotel but my room stunk like cigarette smoke. I checked in late and was too tired to switch room but I really should have.
Good 7.0
Pros: For the price it was a nice hotel. Friendly staff, no complaints really.
Cons: No big complaints. No towels when we got there and we had to go to the office to get them. The clock was making a weird noise so I just unplugged it. Beds weren't real comfortable but it was great for the price.
Okay 5.4
Pros: The room was nice and spacious.
Cons: The room could have definitely been cleaner. In fact, the comforter had a few odd spots. The bathroom had a fair amount of hairs from the previous occupant.
Excellent 8.6
Pros: Clean accommodations, newly renovated rooms, convenient locations
Cons: One man was lingering around that was a little sketchy but I don't feel unsafe overall
Red Roof Inn Richmond South - Richmond
Rated no. 14
6.7
Good 6.7
Based on 1,584 reviews
Details
Reviews

Cleanliness
6.4
Comfort
6.8
Facilities
8.0
Location
7.7
Overall
6.0
Overall 6.4 Good
Based on 182 reviews
Cleanliness
6.4
Comfort
6.8
Facilities
8.0
Location
7.7
Overall
6.0
Cleanliness
6.6
Comfort
6.7
Location
7.7
Services
6.4
Staff
7.2
Cleanliness
6.5
Comfort
6.8
Location
7.9
Services
6.5
Staff
7.0
Cleanliness
6.9
Comfort
7.8
Location
7.7
Services
7.3
Staff
7.3
Cleanliness
5.9
Comfort
6.6
Facilities
8.0
Location
7.5
Overall
6.0
Cleanliness
6.0
Comfort
7.1
Location
7.1
Services
6.4
Staff
7.1

Poor 1.0
Cons: they only did the beds but never changed blankets we had bedbugs in one of our rooms
Mediocre 3.0
Pros: It’s location was decent.
Cons: The property has a slight bug infestation. And you had to repeatedly ask for toilet paper. The door needed to be repaired. It can use some updates.
Good 7.0
Cons: Saw few roaches.
Good 6.0
Pros: CUSTOMER SERVICE WAS GREAT VERY NICE PEOPLE
Cons: There were roaches and the water pressure is way too low and the refrigerator was filthy.
Good 7.0
Cons: Staff was not the best. Great price for rooms and location
Excellent 10.0
Pros: Nice staff, nice room
Poor 1.0
Cons: Room was dirty/ had to wear his socks, the floors were dirty.
Good 7.4
Pros: Price was right, located very close to airport.
Cons: Did not get the wake-up call I had asked for.
Super 8 by Wyndham Richmond Airport VA - Richmond
Rated no. 15
6.4
Good 6.4
Based on 182 reviews
Details
Reviews

FAQs when booking a hotel near Richmond Byrd Airport

How much is a cheap hotel near Richmond Byrd Airport?

How much is a cheap hotel near Richmond Byrd Airport for tonight?

How much is a cheap hotel near Richmond Byrd Airport for this weekend?

How can I find hotels near Richmond Byrd Airport?

Where to stay in Richmond?

Our map will help you find the perfect place to stay close to Richmond Byrd Airport by showing you the exact location of each hotel.