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Malmaison Reading

18-20 Station Road, Reading, RG1 1JX, United Kingdom
+44 118 334 1331

Cheapest
rate per night

8.6

Excellent
based on 1,080 reviews
Malmaison Reading - Reading, England, United Kingdom
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
TripAdvisor $157
KAYAK $338
Priceline $349
TripAdvisor
KAYAK
Priceline

Good to know

Value for money 8.1
Distance to city centre 0.6 km
Location rating 9.2
Nearest airport London Heathrow
Distance to airport 35.7 km

Rooms

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Superior rooms

$338+

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Bed type
Provider
Nightly base price
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Unknown
$338 per night
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Unknown
$349 per night

Double rooms

$157+

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Bed type
Provider
Nightly base price
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Unknown
$157 per night

Reviews

Traveller rating

377
145
51
8
0

Time of year

Traveller type

Show reviews that mention

+
bathroom and shower in 9 reviews
car park in 40 reviews
close to the station in 88 reviews
cold water in 7 reviews
comfy bed in 178 reviews
free upgrade in 28 reviews
friendly staff in 214 reviews
great breakfast in 99 reviews
great location in 167 reviews
lighting in the room in 33 reviews
local ncp in 23 reviews
lovely room in 365 reviews
mini bar in 60 reviews
plug sockets in 29 reviews
range of choices in 4 reviews
room service in 17 reviews
  • Excellent
    Aug 2019
    9.3

    Everything was lovely friendly staff and very sweet.

    The bed was really hard, I'm light and slept on top of the quilt which cushioned me a bit so not an issue but someone else may not like the bed so hard

  • Okay
    Aug 2019
    4.5

    Location

    Tv wasn’t working at all Air conditioning didn’t work at all

  • Good
    Aug 2019
    6.8

    Hotel itself was very nice with friendly staff and in a good location

    Property was booked as listed with parking available but this was not the case. Pre arranged with reception for parking and was informed someone would contact me but this never happened resulting in parking far away at a cost and getting taxi but no offer to compensate my addition charges.

  • Excellent
    Aug 2019
    9.5

    Excellent location as was close to train station. To be in London (Paddington) and being in your hotel room within 30 mins, is very convienient.

    I stayed in a suite (Rocket) but the stairway leading to the bathroom on a higher floor was very noisy. So noisy that each time I went to use the toilet during the night, it woke-up my partner.

  • Good
    Aug 2019
    6.3

    Great location in the centre of Reading. Breakfast was very good, but having booked a room with breakfast and happily paid the extra to upgrade the room and add breakfast, I object to staff pointedly telling me that I have elected to have a "continental breakfast" when that was neither a choice or an option. To be fair the so-called continental breakfast was a quite good buffet breakfast, but it soured the experience because it suggests that the customer has picked the cheap or budget option, and everything, I am talking menu and staff here, was geared to getting me spend more money.

    Our first room was very nice to look at, but it was like walking into a sauna. The air-conditioning was not sufficient to cool the room when the sun was beating on the glass front. This was clearly a known problem because there was a room key permanently inserted in the "key card slot". We made reception aware, they handled it professionally but asked us to wait in the room while they sorted it out. 25 minutes later and nobody had arrived. Did I mention that it was like a sauna? Well we headed back to reception, a staff member arrived shortly afterwards and took us to an accessible room on the lower ground floor. This was at least cool, but the bathroom walls and floor were in need of an industrial clean. I could not tell if it had just been decorated or was about to be decorated. The quirky messaging around the hotel, "Do Not Disturb/Clean my Room" became "Hop it/Mop It", so turn of the century.

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About

Overview

With a stay at Malmaison Reading in Reading (Reading City Centre), you'll be a 2-minute drive from Reading Abbey Ruins and 7 minutes from Madejski Stadium. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Reading? This hotel features 624 square feet (58 square meters) of event facilities.

Hotels.com

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.6 Excellent

based on 1,080 reviews

8.6

Cleanliness

8.8

Comfort

8.7

Staff

8.1

Value for money

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Parking
Free Wi-Fi
Pets allowed on request. Charges may apply.
Disabled access
Internet
Laundry service
Meeting/Banquet facilities
Room service
No smoking
Restaurant
Bar/Lounge
Air-conditioned
24-hour front desk
Lift
Concierge service
Hairdryer
Cable or satellite TV
Safe
Storage available
Wedding services
Currency exchange on-site
Laundry facilities

Photos

Malmaison Reading - Reading - Building All photos (52)
Malmaison Reading - Reading - Bar Bar (2)
Malmaison Reading - Reading - Bathroom Bathroom (5)
Malmaison Reading - Reading - Bedroom Bedroom (18)
Malmaison Reading - Reading - Building Building (2)

Location

Most popular landmarks

  • Museum and Town Hall 132 m
  • John Lewis 235 m
  • The Forbury Gardens 353 m
  • Broad Street Mall 355 m
  • Oracle 0.4 km
  • Hexagon 0.5 km

Getting Around

London Heathrow 35.7 km
Oxford Kidlington 48.4 km
Reading 142 m
Reading West, Berks 1.2 km

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