Good to know
|Value for money||8.1|
|Distance to city centre||0.6 km|
|Nearest airport||London Heathrow|
|Distance to airport||35.7 km|
Time of year
Show reviews that mention
|bathroom and shower||in 9 reviews|
|car park||in 40 reviews|
|close to the station||in 88 reviews|
|cold water||in 7 reviews|
|comfy bed||in 178 reviews|
|free upgrade||in 28 reviews|
|friendly staff||in 214 reviews|
|great breakfast||in 99 reviews|
|great location||in 167 reviews|
|lighting in the room||in 33 reviews|
|local ncp||in 23 reviews|
|lovely room||in 365 reviews|
|mini bar||in 60 reviews|
|plug sockets||in 29 reviews|
|range of choices||in 4 reviews|
|room service||in 17 reviews|
Everything was lovely friendly staff and very sweet.
The bed was really hard, I'm light and slept on top of the quilt which cushioned me a bit so not an issue but someone else may not like the bed so hard
Tv wasn’t working at all Air conditioning didn’t work at all
Hotel itself was very nice with friendly staff and in a good location
Property was booked as listed with parking available but this was not the case. Pre arranged with reception for parking and was informed someone would contact me but this never happened resulting in parking far away at a cost and getting taxi but no offer to compensate my addition charges.
Excellent location as was close to train station. To be in London (Paddington) and being in your hotel room within 30 mins, is very convienient.
I stayed in a suite (Rocket) but the stairway leading to the bathroom on a higher floor was very noisy. So noisy that each time I went to use the toilet during the night, it woke-up my partner.
Great location in the centre of Reading. Breakfast was very good, but having booked a room with breakfast and happily paid the extra to upgrade the room and add breakfast, I object to staff pointedly telling me that I have elected to have a "continental breakfast" when that was neither a choice or an option. To be fair the so-called continental breakfast was a quite good buffet breakfast, but it soured the experience because it suggests that the customer has picked the cheap or budget option, and everything, I am talking menu and staff here, was geared to getting me spend more money.
Our first room was very nice to look at, but it was like walking into a sauna. The air-conditioning was not sufficient to cool the room when the sun was beating on the glass front. This was clearly a known problem because there was a room key permanently inserted in the "key card slot". We made reception aware, they handled it professionally but asked us to wait in the room while they sorted it out. 25 minutes later and nobody had arrived. Did I mention that it was like a sauna? Well we headed back to reception, a staff member arrived shortly afterwards and took us to an accessible room on the lower ground floor. This was at least cool, but the bathroom walls and floor were in need of an industrial clean. I could not tell if it had just been decorated or was about to be decorated. The quirky messaging around the hotel, "Do Not Disturb/Clean my Room" became "Hop it/Mop It", so turn of the century.
With a stay at Malmaison Reading in Reading (Reading City Centre), you'll be a 2-minute drive from Reading Abbey Ruins and 7 minutes from Madejski Stadium. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Reading? This hotel features 624 square feet (58 square meters) of event facilities.
based on 1,080 reviews
Value for money
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Reviews about Malmaison Reading
Most popular landmarks
- Museum and Town Hall 132 m
- John Lewis 235 m
- The Forbury Gardens 353 m
- Broad Street Mall 355 m
- Oracle 0.4 km
- Hexagon 0.5 km
|London Heathrow||35.7 km|
|Oxford Kidlington||48.4 km|
|Reading West, Berks||1.2 km|