|"Friendly staff and great views."||(in 46 reviews)|
|"The bed was SO COMFORTABLE!"||(in 14 reviews)|
|"the service was great"||(in 16 reviews)|
|""Yes, parking was horrendous.""||(in 22 reviews)|
|"The room was dirty and the hotel rooms were old and unappealing"||(in 23 reviews)|
|"room service food prices are outrageous"||(in 7 reviews)|
|location was great||in 120 reviews|
|staff was very friendly||in 97 reviews|
|location and clean||in 95 reviews|
|room was dirty||in 86 reviews|
|hotel was very nice||in 84 reviews|
|friendly and the hotel||in 80 reviews|
|parking garage||in 54 reviews|
|convention center||in 53 reviews|
|poor service||in 40 reviews|
|front desk||in 32 reviews|
|shuttle service||in 31 reviews|
|bed was very comfortable||in 22 reviews|
|rain shower head||in 22 reviews|
|ice machine||in 12 reviews|
|odor in the hallway||in 10 reviews|
|parking available||in 10 reviews|
|room was clean||in 9 reviews|
|westin||in 8 reviews|
|cat urine||in 6 reviews|
|good food||in 5 reviews|
|continued til||in 4 reviews|
|pillow top||in 3 reviews|
|valet driver||in 3 reviews|
The location was super convenient to the convention centre, where I needed to be. The room was very comfortable and the views were marvelous from the high floor!
The room was super comfortable and the parlour suite was super spacious! I also highly recommend the menu breakfast down at the hotel's Penn City Grill - the portions are generous and the food is delicious!
Great hotel poor communication
Comfortable clean great staff once checked in
There was absolutely no communication that a marathon would have all access to the hotel for check in shut down and even the course police officers sent us in circles for over an hour trying to gain access to the hotel. We ended up missing a meeting by the time we got through the marathon barricades and checked in
The location of the hotel is amazing. It is very easy to come into the city and find the hotel.
The beds we're extra firm.
Absolutely poor service
The room was decent.
The room wasn't ready so they took down my number at 2:45pm and told me they would call when it was ready. I went out around town and came back at 9pm to ask if my room was ready because I still did not receive a call. Terrible follow up and organization! Also - while my room was getting ready, the women at the front desk told me I could use the shower in the fitness area to get ready. I went into the women's locker room and there was a male cleaning it, therefore I couldn't even use it. The locker rooms were awful aesthetically and need to be revamped ASAP. The only service that was great was the bell hop/concierge where we left our bags. The gentlemen there was very helpful, friendly, and inviting.
Location is near all the bars and restaurant. Very close walk to Point Park .
Not very friendly staff. They told me that they was a shuttle thats take the guest around 1 mile radius which made me wait for about 45 mins until i had to arrange my own transportation. Gave a twin bed for a single person
Friendly staff, speed of check-in and check-out, location
noise level, slow elevators, pricey
Poor service. Construction projects have made mayhem. Front desk off in a corner. Staff frustrated and unhelpful. Guests were being sent to the Fairmont because they couldn't service their clients. Won't come back.
We didn't spend much time at the hotel except in the evening to comment on anything we liked about hotel. Staff was courteous.
The hotel was very noisy from midnight until 4 a.m. Had to call front desk at 1:30 a.m. to complain.
An icon in the Steel City, The Westin Pittsburgh is an urban oasis brimming with modern style. Welcoming hotel guests with curated amenities, design-forward accommodations and an enviable downtown location, we offer everything you need for a productive and relaxing hotel stay. Minutes from Heinz Field, PNC Park, Market Square, PPG Paints Arena and Close to the University of Pittsburgh. Walking distance to restaurants and the eclectic Strip District. Light-filled and welcoming, our hotel rooms and suites offer signature details like our Westin Heavenly® Bed and Heavenly® Bath. Breakfast is served daily at Starbucks. Visit Bill's Bar and Burger for mouthwatering American classics for lunch and dinner. Reenergize in our WestinWORKOUT® Fitness Studio, fully equipped with socially distant set-up exercise equipment and cardio equipment including Peloton Bikes. Benefit from a direct indoor walkway connection to David L. Lawrence Convention Center.
based on 296 reviews
Policies vary by room type and provider.
Guests with existing The Westin Pittsburgh reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For guests making new reservations at The Westin Pittsburgh for any future arrival date, including reservations with pre-paid rates, between today and 30 June 2020, reservations may be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
The Westin Pittsburgh is located at 1000 Penn Avenue in Downtown, 0.4 km from the centre of Pittsburgh. Heinz History Center is the closest landmark to The Westin Pittsburgh.
Check-in time is 15:00 and check-out time is 12:00 at The Westin Pittsburgh.
Yes, The Westin Pittsburgh offers free Wi-Fi.
No, The Westin Pittsburgh does not offer free parking.
No, The Westin Pittsburgh does not offer free airport shuttle service.
The Westin Pittsburgh is 21.6 km from Pittsburgh. The Westin Pittsburgh is 53.4 km from Latrobe Westmoreland County.
Yes, The Westin Pittsburgh is a pet-friendly hotel.
Yes, The Westin Pittsburgh has a pool on-site.
The Westin Pittsburgh has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.