Pros:Every Associate we encountered was excellent; very warm, helpful and accommodating. Our 10th floor room was cozily decorated in darker tones and neutral accents. The furnishings were appealing, well built, and fitted to the room with adequate room to maneuver throughout. The bed was extremely comfortable and we left it each morning feeling rested and recharged. The most comfortable bed I have ever slept in while traveling. The bathroom was exceptionally clean and was supplied as expected for this level of Accommodation. (I have managed hotels and know first hand that, even the appearance of clean, is impossible on white porcelain and ceramic tile. Exterior noise from inside the building went mostly unnoticed; city noise was acceptable without the a/c fan running but we set it to blow continuously and the city outside mostly faded away (A/C blew worked excellent). Amenities are as advertised; the lounge atmosphere and appearance brings to mind an image of a1920's / 30's sitting parlour - comfortable, elegant, and well suited for drinks, work, meeting a coworkers or friends. On the weekend we stayed, the lounge was fused with music of the runway, the city and SoHo. It was an excellent kickoff for our evening with friends. The location could not have been better for us; subway - entrance on same block; restaurants - all around; cabs - always;
Cons:Minibar prices were beyond excessive (I wondered if I was staying in an Airport grab-n-go) Room services prices - also excessive - (see: Oatmeal) The Following Falls Under "...if that's all he can complain about...." (these were the only negatives I could remember; most likely because they were encountered repeatedly) : The drawer-pull's on the main chest of drawers were very difficult to get a hold of. If I had long nails, or carried traditional keys, I could have hooked these without a problem; alas, neither is the case. Although the stairs were our preferred method of "up and down"; we found it challenging to get from our floor (10th), to our friends floor (7th), via the elevator. The pass key security system didn't seem to allow exit onto a floor other than our own.