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Value for money
Distance to city centre
|New York LaGuardia|
Distance to airport
|"Extremely friendly and helpful staff"||(in 21 reviews)|
|"The hotel was exquisitely designed."||(in 27 reviews)|
|"Excellent decoration and amazing location!"||(in 24 reviews)|
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The location was great - we walked to dinner every night. The room was not large but was beautiful. We ate breakfast there most mornings and was never disappointed.
For a 5 star hotel, I expected better follow-through. On check-in, I was asked if I wanted a complimentary NY Times. I told them I did but never received one. We had to remind them to put in as well as remove an extra bed we requested for one night.
Great location, great staff there, bar needs more people working there. You can sit for 20 minutes before you get service. But everything else was great. We like to go twice a year, best hotel in Soho.
Bar service on Saturday night was lacking. Took 2 hours to get a couple drinks, 20-30 minutes before you get any service. I know it's hard to get good help in Manhattan but you might as well close if you can't get served.
Had dinner in the hotel was delicious
The room was stunning
The design of the hotel and the location
The service was extremely poor. The concierge was not very helpful. The rooms would not be cleaned unless requested and after several complaints. The coffee was brought cold. Walked into our room bathroom at 5pm to find the housekeeping bucket and mops in the middle of the bathroom. The bellman placed our shopping bags in a wrong room without so much as an apology.
based on 130 reviews
Value for money
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Reviews about Crosby Street Hotel
Most popular landmarks
- Washington Square Park 0.8 km
- One World Trade Center 1.7 km
- National 9/11 Memorial & Museum 1.9 km
- Brooklyn Bridge 2 km
- Wall Street 2.1 km
- High Line 2.8 km