Best Nairobi hotels near Teleposta Towers
When you stay at Villa Rosa Kempinski in Nairobi, you'll be in the business district, a 2-minute drive from University of Nairobi and 6 minutes from Yaya Centre. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Nairobi? This hotel has facilities measuring 8428 square feet (783 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Overall 9.3 Excellent
Based on 5,539 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
Excellent
8.0
Pros: The facility is old, I was expecting much more from a hotel such Kempiniski, especially the price which is much more than other 5 stars hotel.
Excellent
9.7
Pros: I could not enjoy as much as I wish
Good
6.0
Excellent
10.0
Pros: This was the third time that we stayed at this hotel. The service was excellent and very professional. The hotel went above and beyond ordinary service to celebrate my daughter's sixth birthday. We were quite impressed. We highly recommend this hotel.
Excellent
10.0
Pros: Wonderful staff. Nothing too much trouble.
Okay
5.4
Pros: Rooms, restaurants.
Excellent
10.0
Pros: Champagne at check in was a nice touch. But all was easy with check in and check out
Excellent
9.7
Pros: Even President Obama & the Pope have stayed here!
Details
Reviews
Overall 9.3 Excellent
Based on 5,539 reviews
Vibe
9.7
Service
9.6
Breakfast
9.5
Location
9.1
Amenities
9.0
WiFi
8.8
Room
8.6
Breakfast
9.6
Service
9.4
Location
8.7
Room
8.2
Comfort
7.8
Wellness
6.9
Service
9.6
Location
9.3
Room
8.3
Service
9.7
Breakfast
9.5
Location
9.3
Room
8.5
Service
9.7
Breakfast
9.5
8.0 Excellent
Pros: The facility is old, I was expecting much more from a hotel such Kempiniski, especially the price which is much more than other 5 stars hotel.
Cons: Facilities such as room / welness are old and not up to hi standard.
9.7 Excellent
Pros: I could not enjoy as much as I wish
Cons:
6.0 Good
Pros:
Cons: We agred on airport pickup which didn’t happen. Guests had to take a taxi!!
10.0 Excellent
Pros: This was the third time that we stayed at this hotel. The service was excellent and very professional. The hotel went above and beyond ordinary service to celebrate my daughter's sixth birthday. We were quite impressed. We highly recommend this hotel.
Cons:
10.0 Excellent
Pros: Wonderful staff. Nothing too much trouble.
Cons: Having to leave!
5.4 Okay
Pros: Rooms, restaurants.
Cons: Some staff is very forgetful and do not follow through with requests. You ask something, then you have to wait, wait, and then you have to call back to follow up, wait, and wait...
10.0 Excellent
Pros: Champagne at check in was a nice touch. But all was easy with check in and check out
Cons: nothing
9.7 Excellent
Pros: Even President Obama & the Pope have stayed here!
Cons:
When you stay at Villa Rosa Kempinski in Nairobi, you'll be in the business district, a 2-minute drive from University of Nairobi and 6 minutes from Yaya Centre. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Nairobi? This hotel has facilities measuring 8428 square feet (783 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
A stay at Radisson Blu Hotel Nairobi Upper Hill places you in the heart of Nairobi, a 4-minute drive from Nairobi Hospital and 6 minutes from City Market. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Nairobi? This hotel has 6351 square feet (590 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Overall 9.3 Excellent
Based on 4,876 reviews
All reviews
- All reviews
- Business
- Couples
Good
7.5
Pros: Excellent all we enjoy too good Happy
Excellent
9.2
Pros: Bathroom
Excellent
8.8
Pros: My favorite hotel in Nairobi. Good food, friendly staff, good gym, comfortable beds.
Mediocre
3.8
Details
Reviews
Overall 9.3 Excellent
Based on 4,876 reviews
Vibe
10.0
Cleanliness
9.6
Amenities
9.6
Service
9.4
Location
9.4
WiFi
9.3
Food
9.2
Room
9.0
Comfort
8.9
Breakfast
7.7
Value
4.2
Value
3.4
Room
8.8
7.5 Good
Pros: Excellent all we enjoy too good Happy
Cons: Rom Excellent service. Clean & food v good
9.2 Excellent
Pros: Bathroom
Cons: Price
8.8 Excellent
Pros: My favorite hotel in Nairobi. Good food, friendly staff, good gym, comfortable beds.
Cons:
3.8 Mediocre
Pros:
Cons: Room service is extremely poor. Variety of breakfast is poor
A stay at Radisson Blu Hotel Nairobi Upper Hill places you in the heart of Nairobi, a 4-minute drive from Nairobi Hospital and 6 minutes from City Market. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Nairobi? This hotel has 6351 square feet (590 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Set amongst the lush-green abundance of extensive tropical gardens, looking out over the gentle green avenues of Central Park and commanding a panoramic view over the glittering towers of downtown Nairobi, the Serena Hotel enjoys one of the finest locations in the city. Sensitively constructed from ecologically sympathetic materials, the interior dcor of the hotel reflects a kaleidoscope of cultural influences blending Moroccan mystique and a breadth of African heritage into one elegant and harmonious whole.Considered the leading hotel in Nairobi for its standards of accommodation, food, service and amenities. The elegantly designed bedrooms feature intricate timber works inspired by Pan-African designs and most have views of either Nairobi skyline across Central Park or of acacia groves and lush gardens. The main restaurant, Mandhari, offers some of finest cuisine and the Maisha Health Club is the best in the country. The hotel also boasts up-to-date business services and exceptionalConference facilities.
Overall 9.2 Excellent
Based on 1,715 reviews
All reviews
- All reviews
Details
Reviews
Overall 9.2 Excellent
Based on 1,715 reviews
Breakfast
10.0
Wellness
10.0
Pool
9.8
Service
9.6
Location
9.6
Vibe
9.4
Room
8.9
WiFi
7.9
Set amongst the lush-green abundance of extensive tropical gardens, looking out over the gentle green avenues of Central Park and commanding a panoramic view over the glittering towers of downtown Nairobi, the Serena Hotel enjoys one of the finest locations in the city. Sensitively constructed from ecologically sympathetic materials, the interior dcor of the hotel reflects a kaleidoscope of cultural influences blending Moroccan mystique and a breadth of African heritage into one elegant and harmonious whole.Considered the leading hotel in Nairobi for its standards of accommodation, food, service and amenities. The elegantly designed bedrooms feature intricate timber works inspired by Pan-African designs and most have views of either Nairobi skyline across Central Park or of acacia groves and lush gardens. The main restaurant, Mandhari, offers some of finest cuisine and the Maisha Health Club is the best in the country. The hotel also boasts up-to-date business services and exceptionalConference facilities.
The Sarova Stanley, since 1902, is a superior 5-star Full Service hotel in the central business district of Nairobi. It boasts of 214 guestrooms including 23 suites and a 1902 club Lounge, all blending luxurious Victorian grandeur with modern comfort, 8 conference rooms with combined capacity of up to 500 people, onsite dining options and the hotel is the starting point for easy strolls to city centers attractions and international organizations and governmentoffices.
Overall 9.1 Excellent
Based on 4,116 reviews
All reviews
- All reviews
- Business
- Couples
- Families
- Solo
Excellent
10.0
Pros: Great location for walking to shops and restaurants. Beautiful rich dark woodwork with lots of character and history to the hotel. Staff and security were awesome!!! Very clean and beds were very comfortable. The walls were soundproof. Everything was in good condition with beautiful decor. Good source of hot water for showers. Buffet breakfast with omelette bar was superb! Restaurant and bars were high quality. Spa and exercise area was a nice plus, but I did not take advantage of these services.
Excellent
9.2
Pros: Fast check in. Comfortable bed. Good quality bathroom products and a choice of places to eat and drink in the hotel.
Excellent
10.0
Pros: Everything about this hotel is top-notch. Highly recommend it if you are in and around the CBD in Nairobi!
Excellent
10.0
Pros: The service and food are excellent Very comfortable beds too b
Excellent
8.0
Pros: a traditional and very comfortable hotel located in the center of business district
Excellent
8.0
Pros: lots of variety and all fresh
Good
7.5
Pros: Friendly staff, clean rooms, good facilities, restaurants, excellent location.
Excellent
9.2
Pros: Courteous staff
Excellent
10.0
Pros: Love the history and old world charm - not many like this around the world. Very evocative of a bygone era. Brilliant Thai restaurant
Details
Reviews
Overall 9.1 Excellent
Based on 4,116 reviews
Bar
9.6
Service
9.2
Location
9.0
Breakfast
9.0
Cleanliness
8.8
Vibe
8.8
Room
7.9
Value
4.9
WiFi
4.9
Service
9.2
Vibe
8.1
Room
7.7
Service
9.3
Room
7.6
Service
9.0
Room
7.5
Location
8.7
10.0 Excellent
Pros: Great location for walking to shops and restaurants. Beautiful rich dark woodwork with lots of character and history to the hotel. Staff and security were awesome!!! Very clean and beds were very comfortable. The walls were soundproof. Everything was in good condition with beautiful decor. Good source of hot water for showers. Buffet breakfast with omelette bar was superb! Restaurant and bars were high quality. Spa and exercise area was a nice plus, but I did not take advantage of these services.
Cons: Internet needs improved to be of the same quality of the rest of the hotel ... needs higher-speed internet services. My ability to work on the internet was hit or miss.
9.2 Excellent
Pros: Fast check in. Comfortable bed. Good quality bathroom products and a choice of places to eat and drink in the hotel.
Cons: There wasn't anything that I disliked.
10.0 Excellent
Pros: Everything about this hotel is top-notch. Highly recommend it if you are in and around the CBD in Nairobi!
Cons:
10.0 Excellent
Pros: The service and food are excellent Very comfortable beds too b
Cons:
8.0 Excellent
Pros: a traditional and very comfortable hotel located in the center of business district
Cons: A very expensive breakfast. USD 30 for a full breakfast and USD 12 for a croissant, cream cheese, jelly and cofee
8.0 Excellent
Pros: lots of variety and all fresh
Cons: Only one gluten free bread option and it wasn't great, way to sweet.
7.5 Good
Pros: Friendly staff, clean rooms, good facilities, restaurants, excellent location.
Cons: Overpriced as it does not look and feel like 5 star hotel.
9.2 Excellent
Pros: Courteous staff
Cons: Rooms small in size
10.0 Excellent
Pros: Love the history and old world charm - not many like this around the world. Very evocative of a bygone era. Brilliant Thai restaurant
Cons:
The Sarova Stanley, since 1902, is a superior 5-star Full Service hotel in the central business district of Nairobi. It boasts of 214 guestrooms including 23 suites and a 1902 club Lounge, all blending luxurious Victorian grandeur with modern comfort, 8 conference rooms with combined capacity of up to 500 people, onsite dining options and the hotel is the starting point for easy strolls to city centers attractions and international organizations and governmentoffices.
With a stay at Dusit D2 Nairobi, you'll be centrally located in Nairobi, a 4-minute drive from University of Nairobi and 14 minutes from Moi International Sports Centre. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in Nairobi? This hotel has facilities measuring 538 square feet (50 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Overall 9.0 Excellent
Based on 1,428 reviews
All reviews
- All reviews
- Business
Excellent
8.5
Pros: The place is clean and stylish
Excellent
9.6
Pros: New, and on an excellent location. Hotel staff are very thoughtful and nice. Hotel rooms are spacious and very comfortable. Lounge, bad and restaurant are a good place to sit and relax. Had to pass a few gates and security personnel so I trust it is secure too.
Excellent
10.0
Pros: The staff and the hospitality. Everyone was so eager to assist.
Okay
4.5
Pros: restaurants in the hotel
Excellent
10.0
Pros: The staff are amazing. Warm, helpful, caring
Excellent
10.0
Pros: The best service in Nairobi ! All the staff extremely professionals and polite. The managing director is doing a fantastic job with this hotel!
Good
7.1
Pros: Calmness ,room size nd design, Gym
Excellent
9.2
Pros: The compound, the restaurants , the thai massage at devarana spa and the service was great
Details
Reviews
Overall 9.0 Excellent
Based on 1,428 reviews
Bar
10.0
Cleanliness
10.0
Vibe
9.8
Amenities
9.2
Location
8.8
Service
8.6
Room
8.5
Breakfast
7.6
Pool
6.7
Value
3.6
Service
8.6
Room
8.4
8.5 Excellent
Pros: The place is clean and stylish
Cons: The food was horrible
They couldn't make common fried rice
Lack of variety on menu
9.6 Excellent
Pros: New, and on an excellent location. Hotel staff are very thoughtful and nice. Hotel rooms are spacious and very comfortable. Lounge, bad and restaurant are a good place to sit and relax. Had to pass a few gates and security personnel so I trust it is secure too.
Cons: Unfortunately at the time of staying pool, spa, gym were still under construction. Expected to be open in November 2014. Hotel offered free head and shoulder massage in the lobby to compensate which was very nice.
10.0 Excellent
Pros: The staff and the hospitality. Everyone was so eager to assist.
Cons: The pool area is to far away. Also the water both evening and morning in the shower was not hot but lukewarm.
4.5 Okay
Pros: restaurants in the hotel
Cons: The service at this hotel is absolutely haphazard. Some evenings they do the turndown some evenings they don't, the same for water, tea, minibar, etc. It seems the staff there have no protocols for service delivery and they do things out of memory, and then forget to do things... it was really unpleasant. Also, the front desk never answers the phone!
10.0 Excellent
Pros: The staff are amazing. Warm, helpful, caring
Cons: All good.
10.0 Excellent
Pros: The best service in Nairobi ! All the staff extremely professionals and polite. The managing director is doing a fantastic job with this hotel!
Cons:
7.1 Good
Pros: Calmness ,room size nd design, Gym
Cons:
9.2 Excellent
Pros: The compound, the restaurants , the thai massage at devarana spa and the service was great
Cons: The night shift front desk lady could have been nicer to us
With a stay at Dusit D2 Nairobi, you'll be centrally located in Nairobi, a 4-minute drive from University of Nairobi and 14 minutes from Moi International Sports Centre. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in Nairobi? This hotel has facilities measuring 538 square feet (50 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
A haven in the city, this Nairobi hotel is ideally located for business, next to the Parliament building,walking distance to Kenyatta International Convention Centre and the government hub.This hotel is the ideal choice for discerning business travellers boasting an award winning Indian restaurant - Bhandini, a dine by the pool restaurant, coffee shop and bars.Explore attractions close to our hotel whether it is handmade African artifacts at Maasai market or the beautiful Nairobi National Park.
Overall 8.9 Excellent
Based on 3,815 reviews
All reviews
- All reviews
- Business
- Families
- Couples
Poor
1.0
Pros: Liked the outdoor heated pool. Peter, the driver who picked us up from mombasa to Nairobi express train station and took us to hotel and after 3 days took us to airport.
Excellent
10.0
Pros: Location is very good
Good
7.5
Pros: breakfast location Alice waitress
Excellent
9.2
Pros: The staff are excellent, friendly, helpful and professional
Excellent
8.3
Pros: The staff was very kind. Breakfast buffet was good. Driver was very decent.
Excellent
10.0
Pros: I was to check in at 2.00pm while arrived at the Property 5:00am, and the lady at the reception was very kind and facilitated for me to have the room for a early check in without any additional payments.. The security at the hotel was top Notch it felt like being locked up in a 5 Star Prison, but i also understand the need for the same in lieu of the Security concerns in the Country
Good
7.5
Pros: taking taxi or Uber is convenient.
Details
Reviews
Overall 8.9 Excellent
Based on 3,815 reviews
Location
9.5
WiFi
9.5
Service
9.4
Breakfast
9.1
Amenities
7.9
Room
7.4
Cleanliness
6.2
Location
9.6
Service
9.4
Room
6.2
Location
9.6
Service
9.1
Service
9.1
1.0 Poor
Pros: Liked the outdoor heated pool. Peter, the driver who picked us up from mombasa to Nairobi express train station and took us to hotel and after 3 days took us to airport.
Cons: having to move from a club room (which was extra 72 dollars a night) at 1.15 in morning after we arrived that evening, because air conditioning would not switch off. We were first offered heater and blankets which seemed incongruous to us!! Not having any refund for poor experience(other than a complementary breakfast) and being downgraded as not being eligible for club, as we no longer wanted to pay extra rate after we complained to duty manager about our bad experience and nearly sleepless night. No recognition of IHG membership shown. Not having our room serviced on day one Not having any towels or water left in room on day 2. Restaurant not being able to supply glasses of house wine as advertised on menu at dinner time. Being given double measure of gin when asked for single and barman not acknowledging his mistake and still having to pay for it There being no proper inside bar to relax and get drinks - only bar is outside (so can be cold ), and has huge TV screen which shows football and this is very intrusive. Same bar is also advertised as cocktail bar given false impression it is a separate bar. Being given wrong bill at end of stay, that included the extra 72 dollar per day charges, and having to spend time sorting this out. Gym is tatty and old in stuffy basement area. Overall hotel is in need of renovation - very dark and dingy and décor brown and beige. Certainly not 5 star compared to other Intercontinentals we have stayed in.
10.0 Excellent
Pros: Location is very good
Cons: Nothing
7.5 Good
Pros: breakfast location Alice waitress
Cons: Check in was horrible. They had me checking in with a different person and it took them ages to correct it. How that name got on as the person I was checking in with is a mystery. If I did not have my confirmation number I am not sure they would have let me check in at all.. They also over charged me on my Visa and asked that I pay again when I checked in.
9.2 Excellent
Pros: The staff are excellent, friendly, helpful and professional
Cons:
8.3 Excellent
Pros: The staff was very kind. Breakfast buffet was good. Driver was very decent.
Cons: Reception at television was very poor plus you need to add some more channels
10.0 Excellent
Pros: I was to check in at 2.00pm while arrived at the Property 5:00am, and the lady at the reception was very kind and facilitated for me to have the room for a early check in without any additional payments.. The security at the hotel was top Notch it felt like being locked up in a 5 Star Prison, but i also understand the need for the same in lieu of the Security concerns in the Country
Cons: the hassle to walk in and walk out from the hotel with all the security checks made the experience bitter
7.5 Good
Pros: taking taxi or Uber is convenient.
Cons: It was very very noisy when I stayed there for the first night, because there was a concert which was held through a whole night, I didn't fall asleep until the second morning... very bad. Breakfast is not abundant either. The price is high so not cost-effective.
A haven in the city, this Nairobi hotel is ideally located for business, next to the Parliament building,walking distance to Kenyatta International Convention Centre and the government hub.This hotel is the ideal choice for discerning business travellers boasting an award winning Indian restaurant - Bhandini, a dine by the pool restaurant, coffee shop and bars.Explore attractions close to our hotel whether it is handmade African artifacts at Maasai market or the beautiful Nairobi National Park.
Awarded Kenya’s Leading Business Hotel by World Travel Awards, best IHG franchise hotel Middle East, Asia and Africa 2018, Crowne Plaza Nairobi sits in the heart of Upperhill business district, situated minutes away from the Central Business District and 20 Kms from the Jomo Kenyatta International Airport. Our 206 plush guestrooms provide every comfort you need at the end of a busy day. Drift off to sleep with the help of our special Sleep Advantage® program, which includes relaxation aromatherapy kit and ultra-soft premium beddings. We offer complimentary high-speed internet for all guests so you can always stay connected with your life at work and home. Embark on a culinary journey with exceptional service at Crowne Plaza Nairobi and experience flavours of Africa at our restaurants and bars. Indulge in an afternoon tea and snacks at Alabaster Lounge. For authentic and exciting dining experience, visit Sikia, our fine dining restaurant. Babalu’s Bar is the perfect venue to end a busy day as you sip and enjoy the vibrant ambiance with a live band. When planning for board meetings, conferences, cocktail parties or even a product launch, our dedicated team can assist you execute seamless events in our state of the art pillar-less ballroom that can accommodate up to 500 guests and an extra 13 meeting rooms to cater to all your needs. Recharge with our fully equipped Uzima fitness and wellness centre with an outdoor heated pool or unwind with a massage, sauna and steam bath.
Overall 8.9 Excellent
Based on 3,157 reviews
All reviews
- All reviews
Excellent
9.4
Pros: The room was comfortable with standard amenities. The view was better than usual (not a parking or another building).
Good
7.0
Pros: Amazing breakfast is served at the hotel.
Excellent
8.8
Pros: Safe and clean hotel. Nice staff. Thus time my room was ok. But i stayed one night only.
Good
6.3
Details
Reviews
Overall 8.9 Excellent
Based on 3,157 reviews
Bar
10.0
Pool
10.0
Service
9.6
Vibe
9.5
WiFi
9.5
Room
9.0
Location
8.8
Breakfast
7.7
Value
5.0
9.4 Excellent
Pros: The room was comfortable with standard amenities. The view was better than usual (not a parking or another building).
Cons: The food was ok. As a vegetarian, I don't expect a lot in Kenya. I had essentially two choices--vegetarian pizza, and pasta. There might have been a sandwich. I shouldn't complain, while the choice was limited the quality was good.
7.0 Good
Pros: Amazing breakfast is served at the hotel.
Cons: Nothing
8.8 Excellent
Pros: Safe and clean hotel. Nice staff. Thus time my room was ok. But i stayed one night only.
Cons:
6.3 Good
Pros:
Cons: Restaurant prices are expensive. I ask the staff for a favour, they did not help me.
Awarded Kenya’s Leading Business Hotel by World Travel Awards, best IHG franchise hotel Middle East, Asia and Africa 2018, Crowne Plaza Nairobi sits in the heart of Upperhill business district, situated minutes away from the Central Business District and 20 Kms from the Jomo Kenyatta International Airport. Our 206 plush guestrooms provide every comfort you need at the end of a busy day. Drift off to sleep with the help of our special Sleep Advantage® program, which includes relaxation aromatherapy kit and ultra-soft premium beddings. We offer complimentary high-speed internet for all guests so you can always stay connected with your life at work and home. Embark on a culinary journey with exceptional service at Crowne Plaza Nairobi and experience flavours of Africa at our restaurants and bars. Indulge in an afternoon tea and snacks at Alabaster Lounge. For authentic and exciting dining experience, visit Sikia, our fine dining restaurant. Babalu’s Bar is the perfect venue to end a busy day as you sip and enjoy the vibrant ambiance with a live band. When planning for board meetings, conferences, cocktail parties or even a product launch, our dedicated team can assist you execute seamless events in our state of the art pillar-less ballroom that can accommodate up to 500 guests and an extra 13 meeting rooms to cater to all your needs. Recharge with our fully equipped Uzima fitness and wellness centre with an outdoor heated pool or unwind with a massage, sauna and steam bath.
Over the years, Fairmont The Norfolk has been refurbished to give it a modern touch while preserving its traditional charm. 170 guest rooms and suites, a heated outdoor swimming pool, health club, tropical landscaped grounds, and a range of restaurants, including the Lord Delamere Terrace, a popular rendezvous for international travelers and local regulars, Fairmont The Norfolk is undoubtedly Nairobi's gem.
Overall 8.9 Excellent
Based on 2,627 reviews
All reviews
- All reviews
- Business
- Couples
- Families
- Solo
Excellent
9.0
Pros: Beautiful historic hotel with inviting garden that creates a very peaceful setting.
Okay
5.4
Pros: Good but Overrated
Excellent
9.6
Pros: welcoming present, wonderful garden and nice scenery
Good
6.3
Pros: breakfast was great. staff was helpful. room was marginal for the expense. kind of like an old Holiday Inn. the grounds were lovely.
Good
6.3
Pros: You can feel the old nature of the property
Details
Reviews
Overall 8.9 Excellent
Based on 2,627 reviews
Wellness
10.0
Pool
9.7
Vibe
8.9
Service
8.5
Location
8.3
Breakfast
8.2
Room
7.1
WiFi
6.5
Comfort
5.9
Bar
5.2
Value
4.2
Location
8.6
Service
8.5
Breakfast
8.1
Room
6.4
Comfort
5.7
Bar
5.2
WiFi
5.1
Value
4.6
Wellness
10.0
Service
8.7
Breakfast
8.4
Location
7.7
Room
7.1
Comfort
6.0
Bar
5.6
Value
3.9
Pool
9.7
Breakfast
8.0
Location
8.0
Service
7.4
Room
6.4
Comfort
5.4
Value
4.9
Amenities
8.8
Vibe
8.8
Service
8.7
Room
6.4
9.0 Excellent
Pros: Beautiful historic hotel with inviting garden that creates a very peaceful setting.
Cons:
5.4 Okay
Pros: Good but Overrated
Cons: It’s good and clean! But you don’t get what you pay for !
9.6 Excellent
Pros: welcoming present, wonderful garden and nice scenery
Cons: nothing
6.3 Good
Pros: breakfast was great. staff was helpful. room was marginal for the expense. kind of like an old Holiday Inn. the grounds were lovely.
Cons: see above
6.3 Good
Pros: You can feel the old nature of the property
Cons: Very tired decor needs a full refurb. Staff too pushy about the restaurants.
Over the years, Fairmont The Norfolk has been refurbished to give it a modern touch while preserving its traditional charm. 170 guest rooms and suites, a heated outdoor swimming pool, health club, tropical landscaped grounds, and a range of restaurants, including the Lord Delamere Terrace, a popular rendezvous for international travelers and local regulars, Fairmont The Norfolk is undoubtedly Nairobi's gem.
Listed amongst the top hotels in Nairobi, Sarova Panafric offers 162 rooms in a range of Superior, Executive, Club, Studio and Themed Suites - all recently refurbished and decorated in a contemporary vibrant African style.Rated amongst the best hotels in Nairobi, Sarova Panafric offers a wide range of banqueting and conferencing facilities. To wind up the day, take a dip in the pool Or simply enjoy a cool drink at the Flame Tree bar or Pool Deck restaurant.
Overall 8.9 Excellent
Based on 1,506 reviews
All reviews
- All reviews
- Couples
- Business
Good
7.5
Pros: The room and the meeting rooms were comfortable so was the food.
Good
7.1
Pros: Veranda and clean facilities
Polite folks
Excellent
9.6
Pros: The staff of the hotel pay a lot of attention to service and ensuring that one has the best stay possible. The location of the hotel, just off the CBD, is very good.
Excellent
8.8
Pros: The food was superb
Good
6.3
Pros: Not alot. Some staff nice.
Good
6.7
Pros: location
Excellent
10.0
Pros: The staff are extremely well trained I don't know why this hotel is not starred as luxury. I enjoyed all bits of conversations with the people who worked at Sarova Panafric.
It sits in a quiet neighbourhood right next to Uhuru Park a 250 KSH (Uber) taxi ride away from Westlands, and within 10 mins' stroll (only during the day though) to Central Business District which has supermarkets for any daily needs. The complimentary breakfast is hearty.
The hotel provided for me a quiet getaway from the busy daily life, while offering all conveniences at hand. Value for money.
Good
6.2
Pros: Most staff friendly and professionally
Good
7.5
Pros: The Hotel was up to standard in terms of cleanliness, staff were very helpful
Excellent
8.0
Pros: Friendly staff, breakfast was good, clean environment.
Details
Reviews
Overall 8.9 Excellent
Based on 1,506 reviews
Vibe
9.5
Service
9.5
Breakfast
9.0
Food
8.9
Location
8.3
WiFi
8.2
Room
7.5
Pool
6.0
Comfort
4.4
Value
4.0
Service
9.2
Room
7.2
Service
9.5
Food
9.0
7.5 Good
Pros: The room and the meeting rooms were comfortable so was the food.
Cons: The shower is too close to the toilet hence the bathroom tends to get a bit messy as you shower.
7.1 Good
Pros: Veranda and clean facilities
Polite folks
Cons: Staff checking up on me, calling and knocking and even coming in room
Suggesting I should not have a guest
9.6 Excellent
Pros: The staff of the hotel pay a lot of attention to service and ensuring that one has the best stay possible. The location of the hotel, just off the CBD, is very good.
Cons:
8.8 Excellent
Pros: The food was superb
Cons:
6.3 Good
Pros: Not alot. Some staff nice.
Cons: Would not recommend. Reception staff very rude. Offensive in fact, shame as nice hotel felt uncomfortable and a bit of a nuisance. Said I'd pay bar bill at end and boy came up to room to demand bar bill was paid before I could order room service needless to say didn't order room service as angry. So went hungry. Disappointed end to a great safari have previously stayed at their Whitesands hotel 2ould not stay again at any of their hotels.
6.7 Good
Pros: location
Cons: breakfast, security
10.0 Excellent
Pros: The staff are extremely well trained I don't know why this hotel is not starred as luxury. I enjoyed all bits of conversations with the people who worked at Sarova Panafric.
It sits in a quiet neighbourhood right next to Uhuru Park a 250 KSH (Uber) taxi ride away from Westlands, and within 10 mins' stroll (only during the day though) to Central Business District which has supermarkets for any daily needs. The complimentary breakfast is hearty.
The hotel provided for me a quiet getaway from the busy daily life, while offering all conveniences at hand. Value for money.
Cons: There is nothing I found to be lacking from this hotel. The parent hotel Sarova Stanley has a great authentic decor from the old colonial times, but it can be visited from Panafric.
6.2 Good
Pros: Most staff friendly and professionally
Cons: Rooms were not clean , especially the bathrooms sheets not changed while there and water boiler went out had to take a shower in cold water and staff seemed not to care and did not offer a sincere apology or explanation and hotel was booked so no other acccomadations available. Restaurant food not the best, menu the same all week Service was poor nor friendly and took at least an hour or more to get food and anything else asked for we had to wait for and received usually when we no longer desired them. My son ordered ribs and it was very fatty and we complained but all they was stated was the cook would be notified. Ordered hamburger plain when receiver after an hour of waiting it was brought with everything on it . Took back and waited over40 min we cancelled it and manager said it was almost done to please take it , inspire of us telling her we no longer wanted it and tired of waiting .
7.5 Good
Pros: The Hotel was up to standard in terms of cleanliness, staff were very helpful
Cons: The noise from the ongoing construction starts by 7am. Quite disturbing especially if you are not an early raiser.
8.0 Excellent
Pros: Friendly staff, breakfast was good, clean environment.
Cons: Some rooms need an update
Listed amongst the top hotels in Nairobi, Sarova Panafric offers 162 rooms in a range of Superior, Executive, Club, Studio and Themed Suites - all recently refurbished and decorated in a contemporary vibrant African style.Rated amongst the best hotels in Nairobi, Sarova Panafric offers a wide range of banqueting and conferencing facilities. To wind up the day, take a dip in the pool Or simply enjoy a cool drink at the Flame Tree bar or Pool Deck restaurant.
Hilton Nairobi is located in the central business district and is a 25 minute drive from Jomo Kenyatta International Airport. The hotel is renowned for its 11 spacious meeting rooms offering natural daylight for up to 500 people, and a robust business center with secretarial services and WiFi access. Each room features a modern working desk, WiFi access and 37- and 42-inch flat-screen TVs with satellite channels. Guests in the executive rooms enjoy access to the executive lounge serving complimentary snacks and beverages. The hotel has five dining outlets from which to choose. Sample international and Kenyan dishes at the Travellers Restaurant, try fine Italian cuisine at Sale e Pepe restaurant or have a well-deserved pint at the Hilton Nairobi Jockey Pub or Pool Bar and Restaurant. Refresh in the outdoor heated pool, shape up at the fully equipped gym or have a relaxing massage in the newly refurbished massage rooms.
Overall 8.8 Excellent
Based on 7,338 reviews
All reviews
- All reviews
- Families
- Business
- Solo
- Couples
Excellent
9.4
Pros: Everything is lovely with the Hilton Nairobi, especially the staff.
Good
6.5
Pros: Staff were friendly. Location was solid, although Nairobi CBD traffic can be brutal.
Excellent
10.0
Pros: I was coming from a very remote area of Kenya. Everything from the man who picked me up at the airport to the concierge to the lovely room to the man who took me back to the airport was perfect. Couldn't have asked for a better stay.
Good
6.0
Pros: The service is good but you will be surprised to see that you have been charged for every service asked to your room.
Good
7.5
Pros: Breakfast was ok but may be a little more variety of food
Good
6.7
Pros: Only the location which is at the center.
Excellent
10.0
Good
7.5
Pros: Stuff was excellent and the room was very clean.
Excellent
9.2
Pros: staff was very well experienced, profecional and helpfull. They are always assisting on time.
Details
Reviews
Overall 8.8 Excellent
Based on 7,338 reviews
Service
9.3
Location
9.0
Breakfast
8.1
Vibe
7.6
WiFi
7.1
Room
6.6
Cleanliness
6.2
Comfort
5.8
Value
5.0
Location
8.9
Service
8.5
Comfort
5.6
Room
5.3
Service
9.3
Location
8.8
Breakfast
7.9
Service
9.1
Vibe
6.5
9.4 Excellent
Pros: Everything is lovely with the Hilton Nairobi, especially the staff.
Cons: Only one thing bad: the room telephones are badly in need of upgrade. They appear to be from the 1970s.
6.5 Good
Pros: Staff were friendly. Location was solid, although Nairobi CBD traffic can be brutal.
Cons: Room was small, bland, and surprisingly run down. Rust through the shower (which was missing its shower head - water dribbled out of the pipe). Sink & toilet in only marginally better state. Plaster smeared haphazardly over floor & corners of fixtures/bath. You come to expect shoddy worksmanship living in these parts, but didn't think I'd see it on this scale in a Hilton.
10.0 Excellent
Pros: I was coming from a very remote area of Kenya. Everything from the man who picked me up at the airport to the concierge to the lovely room to the man who took me back to the airport was perfect. Couldn't have asked for a better stay.
Cons: I wish I had more time there!! Buffet is a little pricey but not a deal breaker
6.0 Good
Pros: The service is good but you will be surprised to see that you have been charged for every service asked to your room.
Cons: Service charges should be mentioned beforehand so that the client doesn't get any surprise with the bill while checking out.
7.5 Good
Pros: Breakfast was ok but may be a little more variety of food
Cons:
6.7 Good
Pros: Only the location which is at the center.
Cons: The hotel is an antique, not new to us, and its system is traditional becuase nowadays all hotels provide free breakfast and wifi, except this hilton, and the price for breakfast and wifi is much higher than expectation.
10.0 Excellent
Pros:
Cons: I an missing a make up mirror!!!
7.5 Good
Pros: Stuff was excellent and the room was very clean.
Cons: The hotel looks warned out. Breakfast is $32, I think it's very expensive for this particular hotel.
9.2 Excellent
Pros: staff was very well experienced, profecional and helpfull. They are always assisting on time.
Cons: rooms confort
Hilton Nairobi is located in the central business district and is a 25 minute drive from Jomo Kenyatta International Airport. The hotel is renowned for its 11 spacious meeting rooms offering natural daylight for up to 500 people, and a robust business center with secretarial services and WiFi access. Each room features a modern working desk, WiFi access and 37- and 42-inch flat-screen TVs with satellite channels. Guests in the executive rooms enjoy access to the executive lounge serving complimentary snacks and beverages. The hotel has five dining outlets from which to choose. Sample international and Kenyan dishes at the Travellers Restaurant, try fine Italian cuisine at Sale e Pepe restaurant or have a well-deserved pint at the Hilton Nairobi Jockey Pub or Pool Bar and Restaurant. Refresh in the outdoor heated pool, shape up at the fully equipped gym or have a relaxing massage in the newly refurbished massage rooms.
With a stay at Azure Hotel Nairobi in Nairobi, you'll be a 5-minute drive from University of Nairobi and 6 minutes from Yaya Centre. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
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Overall 8.6 Excellent
Based on 2,485 reviews
All reviews
- All reviews
- Couples
- Solo
- Business
Good
6.0
Pros: The staffs were great, they welcome you with a smile and always willing to help. They responded to my request as quick as they could and they will recommend other restaurants to you should you ask.
Excellent
8.3
Pros: The disabled facilities were excellent! Very spacious room and ease of movement with a wheelchair. Thank you for letting us use the wheelchair outside the hotel!!
Mediocre
3.3
Excellent
10.0
Pros: Beds were very comfortable and staff ready to serve at a moments notice. Very clean with an excellent view. Shower is large with stone tile. Very nice
Excellent
8.3
Pros: The location
Excellent
10.0
Pros: Super clean and well appointed. Staff was very friendly and helpful. Harrison was great!
Excellent
9.1
Pros: Bed and breakfast -Excellent
Details
Reviews
Overall 8.6 Excellent
Based on 2,485 reviews
Service
9.1
Location
9.1
Breakfast
8.1
Room
7.7
WiFi
6.1
Service
9.3
Comfort
7.9
Room
7.7
Cleanliness
7.5
Service
9.2
Location
8.9
Food
8.6
Comfort
7.3
Room
6.5
Service
9.3
6.0 Good
Pros: The staffs were great, they welcome you with a smile and always willing to help. They responded to my request as quick as they could and they will recommend other restaurants to you should you ask.
Cons: For a hotel that charges 120 dollars per night, you’d expect a certain level of cleanliness, comfort and presentation, this hotel lacked all three. The bed sheet was dirty and the room smelled of staleness, as well the bathroom was not properly cleaned. I made a comment about it to the manager and he agreed to change my room and comp a night. Though the second room was much more presentable than the first, it had a similar smell to it. I was also charged for a room that was supposed to be comped as the manager had promised, I wasn’t going to argue with them, I let it happen. They had a large spread for breakfast and that was the only fine thing I can say about this hotel, everything else was substandard.
8.3 Excellent
Pros: The disabled facilities were excellent! Very spacious room and ease of movement with a wheelchair. Thank you for letting us use the wheelchair outside the hotel!!
Cons: The bed, toilet and shower stool were too low for the guest. He's tall so he couldn't use the shower stool as he wouldn't be able to get up. He also needed help to get up from the bed which he usually can do by himself. Please consider getting adjustable bed and shower stool so as to adjust according to the size/height of guest.
3.3 Mediocre
Pros:
Cons: Inflexibility of reception staff. Not willing to charge anything to a credit card without applying a 10% surcharge. And no ATM on site. Total fraud.
10.0 Excellent
Pros: Beds were very comfortable and staff ready to serve at a moments notice. Very clean with an excellent view. Shower is large with stone tile. Very nice
Cons: Harrison at the front desk does everything to make your stay the best
8.3 Excellent
Pros: The location
Cons:
10.0 Excellent
Pros: Super clean and well appointed. Staff was very friendly and helpful. Harrison was great!
Cons: Food was both good and some choices challenging for our taste. Lots of food to choose from so outstanding overall
9.1 Excellent
Pros: Bed and breakfast -Excellent
Cons: The room had a broken shower, Toothbrushes were not put in the room and that the shower area had some black molds ..These were minor and can easily be fixed.
With a stay at Azure Hotel Nairobi in Nairobi, you'll be a 5-minute drive from University of Nairobi and 6 minutes from Yaya Centre. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
While in the Nairobi Capital, either on transit to any destination, or just on business or leisure, do not miss the opportunity to explore our personalized services in the heart of City Center. The Best Western Plus® Meridian Hotel shares its location with the Kenyatta International Convention Centre. Government Offices, Banks, Institutions, Multinational Companies are all at a walking distance and within the green belt. Experience the many cuisine delicacies available 24-hours a day. The Restaurant, Coffee Shop, Bar, Common Lobby, Private Lounge, Ample Parking, Business Center, Convention Center, Free Wi-Fi, and Central Air Conditioning are just a few of the facilities that the hotel boasts on the premises. Enjoy sensational shopping and all recreational and business facilities at a walking distance from us. The hotel boasts direct access to all the famous City Night Life. Newly refurbished rooms have a modern design and are equipped with all the amenities and facilities to cater to the international traveler.
Overall 8.5 Excellent
Based on 4,123 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
Good
6.7
Pros: Location for business visits is good avoiding city traffic
Excellent
10.0
Pros: The stuff really wonderful helping me with information . very good breakfast food was good
Excellent
9.6
Pros: Clean Hotel, Great Food, Friendly Staff, Central Location.
Excellent
9.6
Pros: The bed was comfy, staff were friendly, pool nice and warm. I enjoyed my stay, however if I return I would probably want a different room from the room I had. It was too close to the last room on the fourth floor and my sleep was constantly interrupted by the group lodging in the next room. Overall, I had a pleasant stay and the breakfast spread was nice too!
Mediocre
3.0
Pros: The room was quite big and nice. The bed was extremely comfortable and the location of the hotel very good if you plan to walk in the city. Regarding ordering Uber or Bolt, the location is not the best due to one way road which tends to be blocked very often. The breakfast in the hotel is good and selection quite big.
Excellent
9.2
Pros: Super location with very friendly staff. It is located in the city center of Nairobi. We were able to make a walking tour around the city center ourselves from the hotel. Everyone in the staff is super friendly and were always willing to help us with any question we had. We would stay there again!
Excellent
8.0
Pros: Breakfast was excellent
Excellent
8.2
Pros: Breakfast every morning, internet was fast enough to do work from the hotel (doing online conference calls, vpn, etc), located in quiet area away from bars with less road traffic. Overall i thought the price was incredible forthe value. Ive only ever stayed in the hilton when travelling to nairobi, but i will definitely return to best western henceforth.
Excellent
8.0
Pros: The value pricing and food were really nice. The service of the staff was exceptional. The rooms are dated and could use an upgrade but the staff and food make up for it. The checkin staff and guest relations executive was very helpful and made the stay pleasant. All the staff n posters are attentive and helpful, late night checkin staff provide service equal to a 5 star.
Details
Reviews
Overall 8.5 Excellent
Based on 4,123 reviews
Service
9.1
Breakfast
8.9
Location
8.1
Room
7.9
WiFi
6.4
Service
9.1
Breakfast
8.9
Room
8.2
Pool
8.0
Location
7.9
Comfort
6.1
Service
9.4
Breakfast
8.6
Location
8.0
Room
7.4
Service
9.2
Breakfast
9.0
Location
8.0
Room
7.6
Comfort
6.7
Service
8.7
Breakfast
8.4
Location
8.2
Cleanliness
7.9
Room
7.3
6.7 Good
Pros: Location for business visits is good avoiding city traffic
Cons: It is an old hotel well maintained but old. Gym is small Breakfast is just okay.
10.0 Excellent
Pros: The stuff really wonderful helping me with information . very good breakfast food was good
Cons:
9.6 Excellent
Pros: Clean Hotel, Great Food, Friendly Staff, Central Location.
Cons: The AC system needs to be cleaned out. When I turned on the AC, the room got kind of 'stuffy'.
9.6 Excellent
Pros: The bed was comfy, staff were friendly, pool nice and warm. I enjoyed my stay, however if I return I would probably want a different room from the room I had. It was too close to the last room on the fourth floor and my sleep was constantly interrupted by the group lodging in the next room. Overall, I had a pleasant stay and the breakfast spread was nice too!
Cons:
3.0 Mediocre
Pros: The room was quite big and nice. The bed was extremely comfortable and the location of the hotel very good if you plan to walk in the city. Regarding ordering Uber or Bolt, the location is not the best due to one way road which tends to be blocked very often. The breakfast in the hotel is good and selection quite big.
Cons: We definitely did not appreciate the cockroaches in the bathroom and the indifference regarding the problem from the reception. Also there are renovation works going on which means constant drilling. There was no information about it when we booked the room.
9.2 Excellent
Pros: Super location with very friendly staff. It is located in the city center of Nairobi. We were able to make a walking tour around the city center ourselves from the hotel. Everyone in the staff is super friendly and were always willing to help us with any question we had. We would stay there again!
Cons:
8.0 Excellent
Pros: Breakfast was excellent
Cons: N/A
8.2 Excellent
Pros: Breakfast every morning, internet was fast enough to do work from the hotel (doing online conference calls, vpn, etc), located in quiet area away from bars with less road traffic. Overall i thought the price was incredible forthe value. Ive only ever stayed in the hilton when travelling to nairobi, but i will definitely return to best western henceforth.
Cons: No complaints at all.
8.0 Excellent
Pros: The value pricing and food were really nice. The service of the staff was exceptional. The rooms are dated and could use an upgrade but the staff and food make up for it. The checkin staff and guest relations executive was very helpful and made the stay pleasant. All the staff n posters are attentive and helpful, late night checkin staff provide service equal to a 5 star.
Cons: The dated rooms, the location is good for the price. The mattresses could use an upgrade and the the ac could use a cleaning, it’s functions fine thought. The rooms are dated thought and glass door and glass panel on the wall aren’t that great. Normal wall would do a better job of keeping noise of the bathrooms insulated from the room.
While in the Nairobi Capital, either on transit to any destination, or just on business or leisure, do not miss the opportunity to explore our personalized services in the heart of City Center. The Best Western Plus® Meridian Hotel shares its location with the Kenyatta International Convention Centre. Government Offices, Banks, Institutions, Multinational Companies are all at a walking distance and within the green belt. Experience the many cuisine delicacies available 24-hours a day. The Restaurant, Coffee Shop, Bar, Common Lobby, Private Lounge, Ample Parking, Business Center, Convention Center, Free Wi-Fi, and Central Air Conditioning are just a few of the facilities that the hotel boasts on the premises. Enjoy sensational shopping and all recreational and business facilities at a walking distance from us. The hotel boasts direct access to all the famous City Night Life. Newly refurbished rooms have a modern design and are equipped with all the amenities and facilities to cater to the international traveler.
When you stay at Golden Tulip Westlands Nairobi in Nairobi, you'll be in the business district, within a 15-minute drive of Moi International Sports Centre and Nairobi National Park. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Overall 8.5 Excellent
Based on 2,213 reviews
All reviews
- All reviews
- Couples
- Solo
- Business
Mediocre
3.8
Pros: The rooms seemed to have good sound proofing. The restaurant staff on the roof and food were excellent.
Good
7.5
Pros: The bedrooms were spacious and beds were very comfortable. Shower was very good also. When you get to the hotel you will receive a gift from the manager. Which I thought was very very thoughtful.
Excellent
8.8
Pros: Good location and everything works
Excellent
9.2
Pros: The staff are exceptional - very friendly
Excellent
10.0
Pros: The staff were professional
Excellent
8.3
Pros: Large Room and Rooftop Bar. Restaurant had a number of Indian dishes (large Hindu temple nearby). Food in the restaurant was very enjoyable.
Details
Reviews
Overall 8.5 Excellent
Based on 2,213 reviews
Pool
9.1
Bar
9.0
WiFi
8.8
Service
8.4
Location
8.3
Value
8.1
Room
7.7
Breakfast
7.5
Cleanliness
6.5
Food
8.7
Service
8.4
Comfort
8.3
Breakfast
7.8
Room
7.1
Location
8.4
Comfort
8.0
Service
7.9
Room
6.7
Service
7.8
3.8 Mediocre
Pros: The rooms seemed to have good sound proofing. The restaurant staff on the roof and food were excellent.
Cons: Horrible front staff service. Had to pay extra for a nicer room even though they hardly had anyone staying there. Allowed teenagers on the rooftop pool for hours only drinking 2 cokes between 4. Carpet was dirty. Had to ask many times 2nd robe. Originally asked for rose petals on the bed and they did not deliver. That was supposed to be a nice surprise for my girlfriend. Kind of ruined it.
7.5 Good
Pros: The bedrooms were spacious and beds were very comfortable. Shower was very good also. When you get to the hotel you will receive a gift from the manager. Which I thought was very very thoughtful.
Cons: I was staying at the 6th floor, I’m not sure if there was a kitchen nearby but there was a smell of grease from cooking on that floor. I didn’t personally enjoy the breakfast. Unfortunately I kept calling for room service for 30mins it didn’t go through, I then called reception explaining that the number wasn’t going through and was told I would receive a call back, I was forgotten and that call never came.
8.8 Excellent
Pros: Good location and everything works
Cons: The gym facility is not as good as the rest of the hotel
9.2 Excellent
Pros: The staff are exceptional - very friendly
Cons: Restaurant meals - not enough variety
10.0 Excellent
Pros: The staff were professional
Cons: Nothing
8.3 Excellent
Pros: Large Room and Rooftop Bar. Restaurant had a number of Indian dishes (large Hindu temple nearby). Food in the restaurant was very enjoyable.
Cons: Water pressure not consistent. Power would be interrupted momentarily during the hour. Problem with water supply in the morning resulted in no water. Apparently this was not a common occurrence.
When you stay at Golden Tulip Westlands Nairobi in Nairobi, you'll be in the business district, within a 15-minute drive of Moi International Sports Centre and Nairobi National Park. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A stay at The Heron Portico places you in the heart of Nairobi, within a 5-minute drive of Nairobi Hospital and City Hall. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
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Overall 8.4 Excellent
Based on 1,697 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
Excellent
10.0
Pros: Everything about the hotel
Excellent
9.2
Pros: Staff were great and wifi was strong and worked in our room as well as communal areas.
Excellent
10.0
Pros: There could be a better selection of bred, otherwise breakfast is excellent
Excellent
8.8
Pros: I enjoyed the restaurant on location. The breakfast was included and the food was very good.
Excellent
8.3
Pros: Staff was very nice and super breakfast. The pool looked nice.
Good
7.9
Pros: Location, beds and staff are excellent
Excellent
10.0
Pros: I arrived to the hotel a little under the weather and was blown away with how much everyone cared for me. People made me ginger tea, and even checked on me! So above and beyond. I left 100% betterr, well rested from the comfortable bed, and with a big smile on my face! Thanks for going the extra mile and making my stay so awesome and comfortable!! I truly didn’t want to leave.
Excellent
10.0
Pros: staff very friendly and accomodating
Good
7.5
Pros: Very clean rooms and good value for money
Good
7.9
Pros: The staff in the hotel is very friendly and welcoming. We liked the coffee bar downstairs, it is excellent for just relaxing and having a great time. The bed was comfortable and room nice.
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Details
Reviews
Overall 8.4 Excellent
Based on 1,697 reviews
Location
9.0
Service
8.9
Breakfast
7.3
Room
7.0
WiFi
2.6
Service
9.1
Location
9.1
Breakfast
7.6
Room
6.5
Service
9.1
Location
9.1
Amenities
7.6
Breakfast
7.2
Comfort
7.2
Room
6.8
Service
9.0
Location
9.2
Service
9.1
10.0 Excellent
Pros: Everything about the hotel
Cons: Nothing
9.2 Excellent
Pros: Staff were great and wifi was strong and worked in our room as well as communal areas.
Cons: Breakfast was a bit expensive so we we ate breakfast elsewhere.
10.0 Excellent
Pros: There could be a better selection of bred, otherwise breakfast is excellent
Cons:
8.8 Excellent
Pros: I enjoyed the restaurant on location. The breakfast was included and the food was very good.
Cons: The rooms were clean but the rooms needed updated. Looked a bit worn.
8.3 Excellent
Pros: Staff was very nice and super breakfast. The pool looked nice.
Cons: Room was okay
7.9 Good
Pros: Location, beds and staff are excellent
Cons: Showers need to be worked on. The quality of food at the restaurant and breakfast could be improved.
10.0 Excellent
Pros: I arrived to the hotel a little under the weather and was blown away with how much everyone cared for me. People made me ginger tea, and even checked on me! So above and beyond. I left 100% betterr, well rested from the comfortable bed, and with a big smile on my face! Thanks for going the extra mile and making my stay so awesome and comfortable!! I truly didn’t want to leave.
Cons:
10.0 Excellent
Pros: staff very friendly and accomodating
Cons: dining needs some improvement. Not so many menus at all..........Many things written in the menu are not offered.
they need to learn to offer everything written in the menu.
They also lack traditional African dishes
7.5 Good
Pros: Very clean rooms and good value for money
Cons: The shower was one single jet and not a lot of water coming through. Good for one night, but wouldn’t stay more than that.
7.9 Good
Pros: The staff in the hotel is very friendly and welcoming. We liked the coffee bar downstairs, it is excellent for just relaxing and having a great time. The bed was comfortable and room nice.
Cons: The restaurant downstairs was quite bad. We chose it because we booked the room including dinner, but would not recommend it. We waited our order for an hour even though the restaurant was empty and the food wasn't worth the wait. Staff on the restaurant is not as good as in the reception.
A stay at The Heron Portico places you in the heart of Nairobi, within a 5-minute drive of Nairobi Hospital and City Hall. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
With a stay at Nairobi Safari Club in Nairobi (Central Business District), you'll be a 2-minute drive from University of Nairobi and 5 minutes from Yaya Centre. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Overall 8.4 Excellent
Based on 1,208 reviews
All reviews
- All reviews
Good
7.0
Pros: Did not take breakfast, but other meals were good
Good
7.1
Pros: Lovely old fashioned hotel, great staff helpful and chatty lovely photos and pictures around. Natural feel hotel.
Excellent
8.3
Pros: The design of the room was very good.
Excellent
9.6
Pros: Location Cleanliness
Good
7.9
Pros: Able to extend my stay up to 10th October with no hassles Perfect customer care Courteous drivers and security No noise from music places nearby...really nice this was sorted out
Excellent
10.0
Pros: Was very pleased by the entire experience
Details
Reviews
Overall 8.4 Excellent
Based on 1,208 reviews
Wellness
10.0
Location
8.9
Service
8.8
WiFi
8.8
Breakfast
8.4
Amenities
6.8
Comfort
6.2
Vibe
6.1
Room
6.0
Cleanliness
4.9
7.0 Good
Pros: Did not take breakfast, but other meals were good
Cons: Service at the restaurant a bit slow
7.1 Good
Pros: Lovely old fashioned hotel, great staff helpful and chatty lovely photos and pictures around. Natural feel hotel.
Cons: Don't stay on floor 11 and above you'll get no sleep at weekends die to nightclub. I had a 6am start on Saturday and constant loud drumming of nightclub kept me awake until 2am, even had ear plugs in.
8.3 Excellent
Pros: The design of the room was very good.
Cons: The colours of uniforms of most staff members is dull. Receptionists are in grey. Bar persons are in black.
9.6 Excellent
Pros: Location Cleanliness
Cons: No Bathrobe No Muslim Showers in Washrooms
7.9 Good
Pros: Able to extend my stay up to 10th October with no hassles Perfect customer care Courteous drivers and security No noise from music places nearby...really nice this was sorted out
Cons: Nothing really..all went well this time around!
10.0 Excellent
Pros: Was very pleased by the entire experience
Cons: They need a shop that you can by toiletries and snacks but that’s a minor issue
With a stay at Nairobi Safari Club in Nairobi (Central Business District), you'll be a 2-minute drive from University of Nairobi and 5 minutes from Yaya Centre. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
With a stay at Hillpark Hotel in Nairobi, you'll be within a 5-minute drive of Kenya Railway Golf Club and National Archives. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 6 meeting rooms available for events. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
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Overall 8.3 Excellent
Based on 825 reviews
All reviews
- All reviews
- Couples
- Solo
Good
6.7
Pros: Room was very dated, but clean.
Excellent
9.0
Pros: Good location great pool and opening times food was good brake fast was really good and on until 11am sat@ sun great hot water and bath with separate shower room
Excellent
9.2
Pros: Staff friendliness and neatness of the place. the value for money is excellent
Excellent
10.0
Pros: Everything really nice food and bar at a reasonable price for a big hotel in Nairobi town centre plenty of staff and security main hotel had a very nice ambiance our 1 bedroom apartment was a bit dated but well cleaned everyday with microwave kettle fridge freezer tv utensils and plenty of storage and parking we will be back next year definitely
Excellent
8.8
Pros: The location on the hill is excellent. The apartment room was the most affordable, but the facilities in the room exceeded my expectations.
Okay
4.6
Excellent
8.8
Pros: Friendly and helpful staff, comfy bed, bath and shower options.
Good
7.1
Pros: The room was okay and staff friendly.
Details
Reviews
Overall 8.3 Excellent
Based on 825 reviews
Bar
10.0
Wellness
10.0
Location
9.2
Service
8.9
Cleanliness
8.6
Room
7.3
Value
6.5
Breakfast
5.3
WiFi
4.5
Vibe
6.9
Room
6.4
Room
6.6
6.7 Good
Pros: Room was very dated, but clean.
Cons:
9.0 Excellent
Pros: Good location great pool and opening times food was good brake fast was really good and on until 11am sat@ sun great hot water and bath with separate shower room
Cons: No mozzie net in room or a/c fan was hand delivered not fixed
9.2 Excellent
Pros: Staff friendliness and neatness of the place. the value for money is excellent
Cons: There should be a bit more variety of food a breakfast
10.0 Excellent
Pros: Everything really nice food and bar at a reasonable price for a big hotel in Nairobi town centre plenty of staff and security main hotel had a very nice ambiance our 1 bedroom apartment was a bit dated but well cleaned everyday with microwave kettle fridge freezer tv utensils and plenty of storage and parking we will be back next year definitely
Cons: All was good
8.8 Excellent
Pros: The location on the hill is excellent. The apartment room was the most affordable, but the facilities in the room exceeded my expectations.
Cons:
4.6 Okay
Pros:
Cons: Apartments are old and shabby. Equipment in the kitchen is broken down. In need of urgent renovations.
8.8 Excellent
Pros: Friendly and helpful staff, comfy bed, bath and shower options.
Cons: The fried lamb meal I ordered in the restaurant wasn't good.
7.1 Good
Pros: The room was okay and staff friendly.
Cons: Their breakfast is pathetic.Their tea is cold..juice looks like syrup I didnt even touch it.They should up their game on breakfast.Really disappointed me
With a stay at Hillpark Hotel in Nairobi, you'll be within a 5-minute drive of Kenya Railway Golf Club and National Archives. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 6 meeting rooms available for events. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
With a stay at The Clarion Hotel, you'll be centrally located in Nairobi, a 2-minute drive from University of Nairobi and 11 minutes from Moi International Sports Centre. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Overall 7.9 Good
Based on 1,117 reviews
All reviews
- All reviews
- Solo
Details
Reviews
Overall 7.9 Good
Based on 1,117 reviews
Service
8.8
Location
8.8
Amenities
5.0
Vibe
4.5
Room
4.4
Breakfast
4.1
Comfort
3.7
WiFi
3.0
Cleanliness
2.8
Service
9.1
Location
9.0
Comfort
3.5
Room
3.3
With a stay at The Clarion Hotel, you'll be centrally located in Nairobi, a 2-minute drive from University of Nairobi and 11 minutes from Moi International Sports Centre. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
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