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When you stay at Villa Rosa Kempinski in Nairobi, you'll be in the business district, within a 15-minute drive of University of Nairobi and Yaya Centre. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Nairobi? This hotel has facilities measuring 8428 square feet (783 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Overall 9.3 Excellent
Based on 5,818 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.7
Pros: I could not enjoy as much as I wish
Excellent
9.2
Pros: Well maintained, excellent facilities and clean. The services offered, the staff.. everyone we encountered was friendly and went the extra mile to ensure we enjoyed our stay ... the food and drinks ... loved everything
Excellent
10.0
Pros: Courteous staff and great food. I ate my best chinese food at Tbis hotel good value for money. I will be back
Excellent
10.0
Pros: Courtosey
Excellent
9.0
Pros: The service is wonderful
Excellent
10.0
Pros: Honestly...EVERYTHING! But if i had to pick 3 stand out things it would be the staff who were just exceptionally helpful and courteous; the breakfast has to be the best i have ever had - the variety and standard and taste were amazing, we would go back just for the breakfast; and the room which was a deluxe balcony room and was very very comfortable -spacious, clean, three options including, bed, relaxed comfortable seat for reading and balcony seating (a 4th was the reading desk which was also very well positioned and comfortable but we werent on a working visit!). Those would be my three big stand outs but all in all I liked everything about the hotel, including the security at every corner and that the lifts only went to your floor accessed through your key card - it made us feel very safe and secure. Also good choice of restaurants with activities like belly dancing in the morrocan restaurant. There was a lot of choice here. It was also very clean which is always a plus.
Excellent
10.0
Pros: This was the third time that we stayed at this hotel. The service was excellent and very professional. The hotel went above and beyond ordinary service to celebrate my daughter's sixth birthday. We were quite impressed. We highly recommend this hotel.
Okay
5.4
Pros: Rooms, restaurants.
Excellent
10.0
Pros: Very comfortable beds. Did not make it for breakfast
Excellent
9.7
Pros: Even President Obama & the Pope have stayed here!
Details
Reviews
Overall 9.3 Excellent
Based on 5,818 reviews
Vibe
9.7
Service
9.6
Cleanliness
9.5
Breakfast
9.5
WiFi
9.3
Food
9.1
Amenities
8.9
Room
8.7
Location
8.7
Breakfast
9.7
Cleanliness
9.6
Vibe
9.6
Food
9.3
Service
9.3
Location
9.0
Room
8.3
Pool
7.8
Service
9.6
Breakfast
9.6
Room
8.4
Location
8.3
Wellness
7.9
Pool
7.7
Breakfast
9.6
Service
9.5
Room
8.1
Service
9.4
Location
8.3
Room
8.1
9.7 Excellent
Pros: I could not enjoy as much as I wish
Cons:
9.2 Excellent
Pros: Well maintained, excellent facilities and clean. The services offered, the staff.. everyone we encountered was friendly and went the extra mile to ensure we enjoyed our stay ... the food and drinks ... loved everything
Cons: Only the location ... on busy road so when at balcony in room or the bar could hear all traffic noise .
10.0 Excellent
Pros: Courteous staff and great food. I ate my best chinese food at Tbis hotel good value for money. I will be back
Cons: I love the property. No reason to complain
10.0 Excellent
Pros: Courtosey
Cons: The service and professionalism
9.0 Excellent
Pros: The service is wonderful
Cons:
10.0 Excellent
Pros: Honestly...EVERYTHING! But if i had to pick 3 stand out things it would be the staff who were just exceptionally helpful and courteous; the breakfast has to be the best i have ever had - the variety and standard and taste were amazing, we would go back just for the breakfast; and the room which was a deluxe balcony room and was very very comfortable -spacious, clean, three options including, bed, relaxed comfortable seat for reading and balcony seating (a 4th was the reading desk which was also very well positioned and comfortable but we werent on a working visit!). Those would be my three big stand outs but all in all I liked everything about the hotel, including the security at every corner and that the lifts only went to your floor accessed through your key card - it made us feel very safe and secure. Also good choice of restaurants with activities like belly dancing in the morrocan restaurant. There was a lot of choice here. It was also very clean which is always a plus.
Cons: The views are not great...but it is a city destination so that's not out of the ordinary. The pool and swimming area was also not great (quite small and enclosed) but again I believe it is mainly a business type or layover type hotel. This may likely also explain my third thing which is the bed and breakfast option which is restricting if you want to eat in the hotel. There's about 5 other restaurants within the hotel but they are all quite pricey - albeit very well designed and food is very well cooked - but pricey nonetheless. It is a very upmarket luxurious hotel with a price tag to match! But very worth it for a little moment of luxury and pampering within the city.
10.0 Excellent
Pros: This was the third time that we stayed at this hotel. The service was excellent and very professional. The hotel went above and beyond ordinary service to celebrate my daughter's sixth birthday. We were quite impressed. We highly recommend this hotel.
Cons:
5.4 Okay
Pros: Rooms, restaurants.
Cons: Some staff is very forgetful and do not follow through with requests. You ask something, then you have to wait, wait, and then you have to call back to follow up, wait, and wait...
10.0 Excellent
Pros: Very comfortable beds. Did not make it for breakfast
Cons: Tbey are top notch
9.7 Excellent
Pros: Even President Obama & the Pope have stayed here!
Cons:
When you stay at Villa Rosa Kempinski in Nairobi, you'll be in the business district, within a 15-minute drive of University of Nairobi and Yaya Centre. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Nairobi? This hotel has facilities measuring 8428 square feet (783 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
A stay at Radisson Blu Hotel Nairobi Upper Hill places you in the heart of Nairobi, a 4-minute drive from Nairobi Hospital and 9 minutes from City Market. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Nairobi? This hotel has 6351 square feet (590 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Overall 9.3 Excellent
Based on 5,056 reviews
All reviews
- All reviews
- Business
- Solo
- Families
- Couples
Excellent
10.0
Pros: It is beautiful, & clean! The staff are helpful & a delight. They made suggestions that made our stay more economical & comfortable. We loved that we could extend our stay lat in the day as our flight to leave was at midnight. Food & choices were excellent!
Excellent
10.0
Pros: The breakfast was to out of this world amazing
Mediocre
2.0
Pros: Very expensive breakfast but no items to talk about. Regret booking the hotel. Never wasted my money like sleeping in the hotel
Details
Reviews
Overall 9.3 Excellent
Based on 5,056 reviews
Vibe
9.9
Amenities
9.5
Food
9.4
Service
9.4
Cleanliness
9.2
Location
9.2
WiFi
8.8
Room
8.7
Breakfast
7.5
Service
9.4
Location
9.3
Room
8.1
Breakfast
7.5
Value
5.0
Service
9.1
Room
8.4
Service
9.2
Service
9.5
Room
7.9
10.0 Excellent
Pros: It is beautiful, & clean! The staff are helpful & a delight. They made suggestions that made our stay more economical & comfortable. We loved that we could extend our stay lat in the day as our flight to leave was at midnight. Food & choices were excellent!
Cons: There is no shuttle to & from the airport, so figuring out the taxis & transportation was more complicated.
10.0 Excellent
Pros: The breakfast was to out of this world amazing
Cons: all was well.
2.0 Mediocre
Pros: Very expensive breakfast but no items to talk about. Regret booking the hotel. Never wasted my money like sleeping in the hotel
Cons: Everything. Customer service is bogus
A stay at Radisson Blu Hotel Nairobi Upper Hill places you in the heart of Nairobi, a 4-minute drive from Nairobi Hospital and 9 minutes from City Market. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Nairobi? This hotel has 6351 square feet (590 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Set amongst the lush-green abundance of extensive tropical gardens, looking out over the gentle green avenues of Central Park and commanding a panoramic view over the glittering towers of downtown Nairobi, the Serena Hotel enjoys one of the finest locations in the city. Sensitively constructed from ecologically sympathetic materials, the interior dcor of the hotel reflects a kaleidoscope of cultural influences blending Moroccan mystique and a breadth of African heritage into one elegant and harmonious whole.Considered the leading hotel in Nairobi for its standards of accommodation, food, service and amenities. The elegantly designed bedrooms feature intricate timber works inspired by Pan-African designs and most have views of either Nairobi skyline across Central Park or of acacia groves and lush gardens. The main restaurant, Mandhari, offers some of finest cuisine and the Maisha Health Club is the best in the country. The hotel also boasts up-to-date business services and exceptionalConference facilities.
Overall 9.3 Excellent
Based on 1,913 reviews
All reviews
- All reviews
- Business
Excellent
8.0
Pros: The property is clean, friendly staff and good food including a superb breakfast, but i was surprised that during check in no welcome greetings, a welcome juice or a offer for a seat as we waited in line, was embarrassed for a five star hotel
Excellent
10.0
Pros: Nice location. Good staff. Great ambiance.
Excellent
9.0
Pros: Breakfast. Staff. Pool
Excellent
9.2
Pros: Very nice design, location, and service.
Excellent
10.0
Pros: Since the renovations have been completed the entire Serena experience is luxury from the welcome during check in to the helpful service at check out. The rooms are beautiful and the facilities are great and the location was central for my meetings.
Good
7.7
Pros: It is an old hotel built in the seventies but it is kept in a very good condition. Being a local brand, this hotel is preferred by politicians and used for governmental events. The reception and ballrooms are always filled with politicians, ministers, ambassadors, etc.. There are several restaurants, bars, meeting rooms in the hotel which will provide you with a variety of places to eat, have a drink and chill-out. Being a favorite place for governmental events so the level of security is high which is an important aspect in Nairobi.
Rooms: 7/10 spacious, well furnished, comfortable beds, OK amenities
Location: 8/10 it is hard to recognize or hail a taxi so your best option is Uber
Internet: free & stable
Breakfast: 8/10 wide variety and delicious cheese platter
Service: 8/10 friendly and professional staff
Value: 7/10 hotels are generally overpriced in Nairobi but Serena is on the expensive side
P.S On Fridays they have a sea food all-you-can-eat buffet… don’t miss it
Good
7.0
Pros: Heated swimming pool.
Excellent
10.0
Pros: Excellent service and great location.
Details
Reviews
Overall 9.3 Excellent
Based on 1,913 reviews
Breakfast
10.0
Wellness
10.0
Pool
9.8
Location
9.7
Vibe
9.6
Food
9.6
Service
9.6
Cleanliness
9.3
Room
9.1
WiFi
9.0
Bar
8.9
Service
9.7
Room
8.8
8.0 Excellent
Pros: The property is clean, friendly staff and good food including a superb breakfast, but i was surprised that during check in no welcome greetings, a welcome juice or a offer for a seat as we waited in line, was embarrassed for a five star hotel
Cons:
10.0 Excellent
Pros: Nice location. Good staff. Great ambiance.
Cons: The area is too crowded.
9.0 Excellent
Pros: Breakfast. Staff. Pool
Cons: New Year's Eve course menu cost us almost 5 hours .. food was good though.
9.2 Excellent
Pros: Very nice design, location, and service.
Cons: It's a bit expensive.
10.0 Excellent
Pros: Since the renovations have been completed the entire Serena experience is luxury from the welcome during check in to the helpful service at check out. The rooms are beautiful and the facilities are great and the location was central for my meetings.
Cons: Nothing
7.7 Good
Pros: It is an old hotel built in the seventies but it is kept in a very good condition. Being a local brand, this hotel is preferred by politicians and used for governmental events. The reception and ballrooms are always filled with politicians, ministers, ambassadors, etc.. There are several restaurants, bars, meeting rooms in the hotel which will provide you with a variety of places to eat, have a drink and chill-out. Being a favorite place for governmental events so the level of security is high which is an important aspect in Nairobi.
Rooms: 7/10 spacious, well furnished, comfortable beds, OK amenities
Location: 8/10 it is hard to recognize or hail a taxi so your best option is Uber
Internet: free & stable
Breakfast: 8/10 wide variety and delicious cheese platter
Service: 8/10 friendly and professional staff
Value: 7/10 hotels are generally overpriced in Nairobi but Serena is on the expensive side
P.S On Fridays they have a sea food all-you-can-eat buffet… don’t miss it
Cons:
7.0 Good
Pros: Heated swimming pool.
Cons: Over priced. Ordinary hotel, room, facilities.
10.0 Excellent
Pros: Excellent service and great location.
Cons:
Set amongst the lush-green abundance of extensive tropical gardens, looking out over the gentle green avenues of Central Park and commanding a panoramic view over the glittering towers of downtown Nairobi, the Serena Hotel enjoys one of the finest locations in the city. Sensitively constructed from ecologically sympathetic materials, the interior dcor of the hotel reflects a kaleidoscope of cultural influences blending Moroccan mystique and a breadth of African heritage into one elegant and harmonious whole.Considered the leading hotel in Nairobi for its standards of accommodation, food, service and amenities. The elegantly designed bedrooms feature intricate timber works inspired by Pan-African designs and most have views of either Nairobi skyline across Central Park or of acacia groves and lush gardens. The main restaurant, Mandhari, offers some of finest cuisine and the Maisha Health Club is the best in the country. The hotel also boasts up-to-date business services and exceptionalConference facilities.
With a stay at Dusit D2 Nairobi, you'll be centrally located in Nairobi, within a 15-minute drive of University of Nairobi and Yaya Centre. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in Nairobi? This hotel has facilities measuring 538 square feet (50 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Overall 9.1 Excellent
Based on 1,686 reviews
All reviews
- All reviews
- Solo
- Couples
- Business
Excellent
10.0
Pros: I found everything perfect...a bit disappointed I didnt get time to enjoy all on offer
Excellent
10.0
Pros: Location, service, value for money
Excellent
8.0
Pros: Fantastic staff, great room
Excellent
8.5
Pros: The place is clean and stylish
Excellent
9.6
Pros: New, and on an excellent location. Hotel staff are very thoughtful and nice. Hotel rooms are spacious and very comfortable. Lounge, bad and restaurant are a good place to sit and relax. Had to pass a few gates and security personnel so I trust it is secure too.
Excellent
8.0
Pros: Really friendly, helpful staff and excellent food
Good
7.0
Pros: I stayed in the hotel for 01 night. Check-in was smooth, Miss Lorah facilitated me with it and i am thankful for her guidance. The bed room was very comfortable. The area that needs improvement is Breakfast. Keeping in view the value of money it definitely requires improvement. I spend 234$/ night and the breakfast was very basic with limited choices.
Okay
4.5
Pros: restaurants in the hotel
Good
7.0
Pros: rooms
Details
Reviews
Overall 9.1 Excellent
Based on 1,686 reviews
Bar
10.0
Cleanliness
10.0
Vibe
9.6
Amenities
9.6
Service
9.2
Location
9.2
Food
9.1
Room
8.5
Breakfast
7.4
Pool
5.7
Value
4.5
Service
9.4
Room
8.3
Breakfast
6.7
Service
9.2
Service
9.2
10.0 Excellent
Pros: I found everything perfect...a bit disappointed I didnt get time to enjoy all on offer
Cons:
10.0 Excellent
Pros: Location, service, value for money
Cons: Nothing, was perfect
8.0 Excellent
Pros: Fantastic staff, great room
Cons:
8.5 Excellent
Pros: The place is clean and stylish
Cons: The food was horrible
They couldn't make common fried rice
Lack of variety on menu
9.6 Excellent
Pros: New, and on an excellent location. Hotel staff are very thoughtful and nice. Hotel rooms are spacious and very comfortable. Lounge, bad and restaurant are a good place to sit and relax. Had to pass a few gates and security personnel so I trust it is secure too.
Cons: Unfortunately at the time of staying pool, spa, gym were still under construction. Expected to be open in November 2014. Hotel offered free head and shoulder massage in the lobby to compensate which was very nice.
8.0 Excellent
Pros: Really friendly, helpful staff and excellent food
Cons:
7.0 Good
Pros: I stayed in the hotel for 01 night. Check-in was smooth, Miss Lorah facilitated me with it and i am thankful for her guidance. The bed room was very comfortable. The area that needs improvement is Breakfast. Keeping in view the value of money it definitely requires improvement. I spend 234$/ night and the breakfast was very basic with limited choices.
Cons: The area that needs improvement is Breakfast. Keeping in view the value of money it definitely requires improvement. I spend 234$/ night and the breakfast was very basic with liited choices.
4.5 Okay
Pros: restaurants in the hotel
Cons: The service at this hotel is absolutely haphazard. Some evenings they do the turndown some evenings they don't, the same for water, tea, minibar, etc. It seems the staff there have no protocols for service delivery and they do things out of memory, and then forget to do things... it was really unpleasant. Also, the front desk never answers the phone!
7.0 Good
Pros: rooms
Cons: not much to do there
With a stay at Dusit D2 Nairobi, you'll be centrally located in Nairobi, within a 15-minute drive of University of Nairobi and Yaya Centre. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in Nairobi? This hotel has facilities measuring 538 square feet (50 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
The Sarova Stanley, since 1902, is a superior 5-star Full Service hotel in the central business district of Nairobi. It boasts of 212 guestrooms including 23 suites and a 1902 club Lounge, all blending luxurious Victorian grandeur with modern comfort, 8 conference rooms with combined capacity of up to 500 people, onsite dining options and the hotel is the starting point for easy strolls to city centers attractions and international organizations and governmentoffices.
Overall 9.0 Excellent
Based on 4,606 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
Excellent
10.0
Pros: Great location for walking to shops and restaurants. Beautiful rich dark woodwork with lots of character and history to the hotel. Staff and security were awesome!!! Very clean and beds were very comfortable. The walls were soundproof. Everything was in good condition with beautiful decor. Good source of hot water for showers. Buffet breakfast with omelette bar was superb! Restaurant and bars were high quality. Spa and exercise area was a nice plus, but I did not take advantage of these services.
Excellent
10.0
Pros: Everything about this hotel is top-notch. Highly recommend it if you are in and around the CBD in Nairobi!
Excellent
10.0
Pros: Everything was excellent
Okay
5.4
Pros: The food was great. People and staff were nice. Location in town was great.
Excellent
8.0
Pros: the hotel design and comfort
Excellent
10.0
Pros: The service and food are excellent Very comfortable beds too b
Excellent
8.8
Pros: Large room although bed perhaps a bit too hard. The restaurants were all very good and the facilities generally great
Good
7.5
Pros: Lovely period property that makes you feel as though you have stepped back into the 1920s
Details
Reviews
Overall 9.0 Excellent
Based on 4,606 reviews
Bar
9.7
Pool
9.7
Food
9.2
Service
9.2
Vibe
9.0
Location
9.0
Breakfast
8.8
Cleanliness
8.5
Amenities
8.4
Room
7.9
WiFi
6.6
Pool
9.7
Location
8.9
Breakfast
8.6
Service
8.6
Vibe
8.2
Room
7.4
Service
9.3
Location
9.2
Breakfast
8.9
Vibe
8.4
Room
7.3
Service
9.3
Breakfast
9.0
Location
8.9
Room
7.4
Service
9.4
Location
8.9
10.0 Excellent
Pros: Great location for walking to shops and restaurants. Beautiful rich dark woodwork with lots of character and history to the hotel. Staff and security were awesome!!! Very clean and beds were very comfortable. The walls were soundproof. Everything was in good condition with beautiful decor. Good source of hot water for showers. Buffet breakfast with omelette bar was superb! Restaurant and bars were high quality. Spa and exercise area was a nice plus, but I did not take advantage of these services.
Cons: Internet needs improved to be of the same quality of the rest of the hotel ... needs higher-speed internet services. My ability to work on the internet was hit or miss.
10.0 Excellent
Pros: Everything about this hotel is top-notch. Highly recommend it if you are in and around the CBD in Nairobi!
Cons:
10.0 Excellent
Pros: Everything was excellent
Cons: Nothing
5.4 Okay
Pros: The food was great. People and staff were nice. Location in town was great.
Cons: Roaches in my room. This is not 5 star even though it’s advertised as such. Windows at the entire facility were dirty. Lighting in rooms are poor.
8.0 Excellent
Pros: the hotel design and comfort
Cons: downtown nairobi not a good locatio
10.0 Excellent
Pros: The service and food are excellent Very comfortable beds too b
Cons:
8.8 Excellent
Pros: Large room although bed perhaps a bit too hard. The restaurants were all very good and the facilities generally great
Cons: Pool far too warm, more like getting into a bath
7.5 Good
Pros: Lovely period property that makes you feel as though you have stepped back into the 1920s
Cons: Room facilities that make you feel like you have stepped back into the 1920s! Sorry, form me it is no longer acceptable to not have a power point next to the bed, to have to wrestle with a shower curtain in a bath, to have an asthmatic air con that can barely keep the temperature bearable on a not particularly warm night. As for the penny pinching bureaucrat that decided a couple miniature bottles of water are all that is required in a room, well you get reviews like this. My colleague had no bottled water and an iron but no ironing board. Nowadays there is a huge range of modern hotels in and around Nairobi, I can only recommend this grand old lady if you rate nostalgia over creature comforts.
The Sarova Stanley, since 1902, is a superior 5-star Full Service hotel in the central business district of Nairobi. It boasts of 212 guestrooms including 23 suites and a 1902 club Lounge, all blending luxurious Victorian grandeur with modern comfort, 8 conference rooms with combined capacity of up to 500 people, onsite dining options and the hotel is the starting point for easy strolls to city centers attractions and international organizations and governmentoffices.
A haven in the city, this Nairobi hotel is ideally located for business, next to the Parliament building,walking distance to Kenyatta International Convention Centre and the government hub.This hotel is the ideal choice for discerning business travellers boasting an award winning Indian restaurant - Bhandini, a dine by the pool restaurant, coffee shop and bars.Explore attractions close to our hotel whether it is handmade African artifacts at Maasai market or the beautiful Nairobi National Park.
Overall 9.0 Excellent
Based on 4,483 reviews
All reviews
- All reviews
- Business
- Couples
- Families
Mediocre
3.0
Pros: The location of the property is Central and easily accessible.
Good
7.0
Pros: Staff were good and location convenient.
Okay
5.0
Pros: Breakfast was very good. Location is also very good.
Excellent
9.0
Pros: breakfast
Good
6.7
Pros: Staff & location
Details
Reviews
Overall 9.0 Excellent
Based on 4,483 reviews
Service
9.6
WiFi
9.5
Breakfast
9.4
Location
9.4
Vibe
8.4
Amenities
8.1
Room
8.1
Pool
6.9
Location
9.5
Service
9.3
Cleanliness
7.3
Room
7.0
Vibe
6.7
Service
9.6
Food
9.1
Room
7.1
Service
9.5
Location
9.5
3.0 Mediocre
Pros: The location of the property is Central and easily accessible.
Cons: The bed & the pillow was very uncomfortable. The lighting in the room was dim. The bathroom needs refurbishing.
7.0 Good
Pros: Staff were good and location convenient.
Cons: The hotel is in need of refurbishment. They forgot to send a car to collect me from the airport.
5.0 Okay
Pros: Breakfast was very good. Location is also very good.
Cons: Quite old hotel needs graduation of rooms n bathrooms.
9.0 Excellent
Pros: breakfast
Cons: reception
6.7 Good
Pros: Staff & location
Cons: Noisiness & furniture
A haven in the city, this Nairobi hotel is ideally located for business, next to the Parliament building,walking distance to Kenyatta International Convention Centre and the government hub.This hotel is the ideal choice for discerning business travellers boasting an award winning Indian restaurant - Bhandini, a dine by the pool restaurant, coffee shop and bars.Explore attractions close to our hotel whether it is handmade African artifacts at Maasai market or the beautiful Nairobi National Park.
Listed amongst the top hotels in Nairobi, Sarova Panafric offers 162 rooms in a range of Superior, Executive, Club, Studio and Themed Suites - all recently refurbished and decorated in a contemporary vibrant African style.Rated amongst the best hotels in Nairobi, Sarova Panafric offers a wide range of banqueting and conferencing facilities. To wind up the day, take a dip in the pool Or simply enjoy a cool drink at the Flame Tree bar or Pool Deck restaurant.
Overall 9.0 Excellent
Based on 2,105 reviews
All reviews
- All reviews
- Couples
- Business
- Solo
Excellent
10.0
Pros: The environment is awesome and staff friendly including their services.
Good
7.0
Pros: Breakfast was on point.. The room was very clean, location was great.....
Excellent
9.0
Pros: Staff, were friendly and accommodating. The room was clean, well prepared for any type of traveler. The breakfast (recommend getting it with the room price) was awesome, wide selection, everything was fresh, even offered complimentary Champaign, New Year's morning, what a way to start the New Year. A safe, secure and quiet environment, minutes from downtown with easy access to transportation.
Good
7.0
Excellent
10.0
Pros: Everything was impeccable
Excellent
9.6
Pros: Excellent customer service; a strong team with a genuine interest in making you feel welcome. A huge thank you to all the staff at the hotel!
Excellent
10.0
Pros: Fantastic staff at the hotel. There is building work going on during the day bit they are considerate but the overall.hotel location facilities and staff outweigh any building work. It's a great hotel.grrat good and value for money . Superb location just outside the city centre and surrounded by trees amidst the bustle of Nairobi
Excellent
10.0
Pros: Everything
Good
6.7
Pros: Reception
Excellent
10.0
Pros: The staff are extremely well trained I don't know why this hotel is not starred as luxury. I enjoyed all bits of conversations with the people who worked at Sarova Panafric.
It sits in a quiet neighbourhood right next to Uhuru Park a 250 KSH (Uber) taxi ride away from Westlands, and within 10 mins' stroll (only during the day though) to Central Business District which has supermarkets for any daily needs. The complimentary breakfast is hearty.
The hotel provided for me a quiet getaway from the busy daily life, while offering all conveniences at hand. Value for money.
Good
6.2
Pros: Most staff friendly and professionally
Excellent
8.0
Pros: Friendly staff, breakfast was good, clean environment.
Details
Reviews
Overall 9.0 Excellent
Based on 2,105 reviews
Service
9.5
Vibe
9.3
Food
9.1
Location
8.7
Breakfast
8.6
Room
7.6
WiFi
7.1
Pool
6.6
Bar
5.4
Value
4.5
Comfort
4.2
Service
9.4
Room
7.1
Service
9.5
Food
9.1
Comfort
3.8
Service
9.2
Room
7.1
10.0 Excellent
Pros: The environment is awesome and staff friendly including their services.
Cons: They don’t store shaving kit, toothpaste en toothbrush etc
7.0 Good
Pros: Breakfast was on point.. The room was very clean, location was great.....
Cons: Check-in was not good. Had requested for a double room this was not available upon arrival. Had to wait for about 20 minutes. Given an apartment which was old we refused to settle for this then from the bluez a double room appeared, queit, clean and good location.
9.0 Excellent
Pros: Staff, were friendly and accommodating. The room was clean, well prepared for any type of traveler. The breakfast (recommend getting it with the room price) was awesome, wide selection, everything was fresh, even offered complimentary Champaign, New Year's morning, what a way to start the New Year. A safe, secure and quiet environment, minutes from downtown with easy access to transportation.
Cons: Restaurant menu prices were on the high side, but the food was amazing and generous portions (lunch). There was a room deposit charge on arrival, not mentioned, it was refunded at checkout, but good to know beforehand.
7.0 Good
Pros:
Cons: There was construction at the hotel while we stayed there which made it quite unpleasant to stay at the pool area and in the room. It did however stop at 5pm which was good, so we could get some rest before getting up early for safari.
10.0 Excellent
Pros: Everything was impeccable
Cons:
9.6 Excellent
Pros: Excellent customer service; a strong team with a genuine interest in making you feel welcome. A huge thank you to all the staff at the hotel!
Cons:
10.0 Excellent
Pros: Fantastic staff at the hotel. There is building work going on during the day bit they are considerate but the overall.hotel location facilities and staff outweigh any building work. It's a great hotel.grrat good and value for money . Superb location just outside the city centre and surrounded by trees amidst the bustle of Nairobi
Cons: The building work if anything but this is bearable
10.0 Excellent
Pros: Everything
Cons: Nothing, food and beverages very expensive
6.7 Good
Pros: Reception
Cons: Tiny beds.. noise
10.0 Excellent
Pros: The staff are extremely well trained I don't know why this hotel is not starred as luxury. I enjoyed all bits of conversations with the people who worked at Sarova Panafric.
It sits in a quiet neighbourhood right next to Uhuru Park a 250 KSH (Uber) taxi ride away from Westlands, and within 10 mins' stroll (only during the day though) to Central Business District which has supermarkets for any daily needs. The complimentary breakfast is hearty.
The hotel provided for me a quiet getaway from the busy daily life, while offering all conveniences at hand. Value for money.
Cons: There is nothing I found to be lacking from this hotel. The parent hotel Sarova Stanley has a great authentic decor from the old colonial times, but it can be visited from Panafric.
6.2 Good
Pros: Most staff friendly and professionally
Cons: Rooms were not clean , especially the bathrooms sheets not changed while there and water boiler went out had to take a shower in cold water and staff seemed not to care and did not offer a sincere apology or explanation and hotel was booked so no other acccomadations available. Restaurant food not the best, menu the same all week Service was poor nor friendly and took at least an hour or more to get food and anything else asked for we had to wait for and received usually when we no longer desired them. My son ordered ribs and it was very fatty and we complained but all they was stated was the cook would be notified. Ordered hamburger plain when receiver after an hour of waiting it was brought with everything on it . Took back and waited over40 min we cancelled it and manager said it was almost done to please take it , inspire of us telling her we no longer wanted it and tired of waiting .
8.0 Excellent
Pros: Friendly staff, breakfast was good, clean environment.
Cons: Some rooms need an update
Listed amongst the top hotels in Nairobi, Sarova Panafric offers 162 rooms in a range of Superior, Executive, Club, Studio and Themed Suites - all recently refurbished and decorated in a contemporary vibrant African style.Rated amongst the best hotels in Nairobi, Sarova Panafric offers a wide range of banqueting and conferencing facilities. To wind up the day, take a dip in the pool Or simply enjoy a cool drink at the Flame Tree bar or Pool Deck restaurant.
Awarded Kenya’s Leading Business Hotel by World Travel Awards, best IHG franchise hotel Middle East, Asia and Africa 2018, Crowne Plaza Nairobi sits in the heart of Upperhill business district, situated minutes away from the Central Business District and 20 Kms from the Jomo Kenyatta International Airport. Our 206 plush guestrooms provide every comfort you need at the end of a busy day. Drift off to sleep with the help of our special Sleep Advantage® program, which includes relaxation aromatherapy kit and ultra-soft premium beddings. We offer complimentary high-speed internet for all guests so you can always stay connected with your life at work and home. Embark on a culinary journey with exceptional service at Crowne Plaza Nairobi and experience flavours of Africa at our restaurants and bars. Indulge in an afternoon tea and snacks at Alabaster Lounge. For authentic and exciting dining experience, visit Sikia, our fine dining restaurant. Babalu’s Bar is the perfect venue to end a busy day as you sip and enjoy the vibrant ambiance with a live band. When planning for board meetings, conferences, cocktail parties or even a product launch, our dedicated team can assist you execute seamless events in our state of the art pillar-less ballroom that can accommodate up to 500 guests and an extra 13 meeting rooms to cater to all your needs. Recharge with our fully equipped Uzima fitness and wellness centre with an outdoor heated pool or unwind with a massage, sauna and steam bath.
Overall 8.9 Excellent
Based on 3,196 reviews
All reviews
- All reviews
Good
7.5
Pros: Upgrade to a superior room.
Excellent
9.4
Pros: The room was comfortable with standard amenities. The view was better than usual (not a parking or another building).
Excellent
8.0
Pros: Incredibly comfortable bed. Very friendly and helpful staff. Good food. Swimming pool that is actually for swimming and not surrounded by a bar was great.
Excellent
9.0
Pros: I appreciated the friendly and courteous staff. Also, the early breakfast option that was delivered to my hotel room before checkout. Thank you in particular to Edward Orongo, the Hotel Door Manager who was very helpful and answered all my queries.
Excellent
8.3
Pros: Friendly staff, excellent service, clean environment, good breakfast.
Details
Reviews
Overall 8.9 Excellent
Based on 3,196 reviews
Pool
10.0
Bar
10.0
Service
9.6
WiFi
9.6
Vibe
9.5
Room
8.9
Location
8.9
Breakfast
8.7
7.5 Good
Pros: Upgrade to a superior room.
Cons: Security harassment of female guests. Low bed height...
9.4 Excellent
Pros: The room was comfortable with standard amenities. The view was better than usual (not a parking or another building).
Cons: The food was ok. As a vegetarian, I don't expect a lot in Kenya. I had essentially two choices--vegetarian pizza, and pasta. There might have been a sandwich. I shouldn't complain, while the choice was limited the quality was good.
8.0 Excellent
Pros: Incredibly comfortable bed. Very friendly and helpful staff. Good food. Swimming pool that is actually for swimming and not surrounded by a bar was great.
Cons: There is no outside space to sit, no garden.
9.0 Excellent
Pros: I appreciated the friendly and courteous staff. Also, the early breakfast option that was delivered to my hotel room before checkout. Thank you in particular to Edward Orongo, the Hotel Door Manager who was very helpful and answered all my queries.
Cons:
8.3 Excellent
Pros: Friendly staff, excellent service, clean environment, good breakfast.
Cons: Shower room(s) could be improved as water flows onto the outside floor as one showers.
Awarded Kenya’s Leading Business Hotel by World Travel Awards, best IHG franchise hotel Middle East, Asia and Africa 2018, Crowne Plaza Nairobi sits in the heart of Upperhill business district, situated minutes away from the Central Business District and 20 Kms from the Jomo Kenyatta International Airport. Our 206 plush guestrooms provide every comfort you need at the end of a busy day. Drift off to sleep with the help of our special Sleep Advantage® program, which includes relaxation aromatherapy kit and ultra-soft premium beddings. We offer complimentary high-speed internet for all guests so you can always stay connected with your life at work and home. Embark on a culinary journey with exceptional service at Crowne Plaza Nairobi and experience flavours of Africa at our restaurants and bars. Indulge in an afternoon tea and snacks at Alabaster Lounge. For authentic and exciting dining experience, visit Sikia, our fine dining restaurant. Babalu’s Bar is the perfect venue to end a busy day as you sip and enjoy the vibrant ambiance with a live band. When planning for board meetings, conferences, cocktail parties or even a product launch, our dedicated team can assist you execute seamless events in our state of the art pillar-less ballroom that can accommodate up to 500 guests and an extra 13 meeting rooms to cater to all your needs. Recharge with our fully equipped Uzima fitness and wellness centre with an outdoor heated pool or unwind with a massage, sauna and steam bath.
Over the years, Fairmont The Norfolk has been refurbished to give it a modern touch while preserving its traditional charm. 170 guest rooms and suites, a heated outdoor swimming pool, health club, tropical landscaped grounds, and a range of restaurants, including the Lord Delamere Terrace, a popular rendezvous for international travelers and local regulars, Fairmont The Norfolk is undoubtedly Nairobi's gem.
Overall 8.9 Excellent
Based on 2,743 reviews
All reviews
- All reviews
- Business
- Couples
- Families
- Solo
Excellent
10.0
Pros: Great staff comfortable rooms beautiful setting
Excellent
10.0
Pros: This hotel is absolutely beautiful and very well located. The staff couldn’t have been more friendly. I would definitely stay in this hotel again. The
Excellent
8.8
Pros: Historical, good location
Excellent
8.0
Pros: The hotel is super nice, I loved the old fashion colonial vibe much nicer than a modern class box hotel. The bar and restaurants are really great and the staff is super nice! The security is also very good so I felt very safe.
Okay
5.0
Details
Reviews
Overall 8.9 Excellent
Based on 2,743 reviews
Wellness
10.0
Pool
9.7
Vibe
8.8
Service
8.7
Location
8.5
Breakfast
7.8
Room
7.6
WiFi
7.6
Comfort
6.4
Bar
5.4
Value
4.6
Service
9.1
Location
8.9
Vibe
8.6
Room
7.4
Breakfast
7.3
Comfort
6.5
Bar
5.8
Value
4.9
Wellness
10.0
Service
9.0
Breakfast
8.1
Location
8.1
Cleanliness
7.6
Room
7.3
Comfort
6.4
Value
4.3
Pool
9.7
Location
8.4
Vibe
8.2
Amenities
8.1
Breakfast
7.9
Service
7.7
Room
7.0
Comfort
6.2
Value
5.3
Service
8.7
Vibe
8.6
Breakfast
7.7
Room
7.0
10.0 Excellent
Pros: Great staff comfortable rooms beautiful setting
Cons:
10.0 Excellent
Pros: This hotel is absolutely beautiful and very well located. The staff couldn’t have been more friendly. I would definitely stay in this hotel again. The
Cons:
8.8 Excellent
Pros: Historical, good location
Cons: Did not remember that we stayed there already when we came back after 4 days and sent a note to query whether we had been there at all? Both times did not immediately offer the prices booked but wanted to charge more
8.0 Excellent
Pros: The hotel is super nice, I loved the old fashion colonial vibe much nicer than a modern class box hotel. The bar and restaurants are really great and the staff is super nice! The security is also very good so I felt very safe.
Cons: As it is an older hotel it starts showing it's cracks a little bit in the bathroom especially with older cupports with the paint coming off and unfortunately the drains from my toilet/shower were a bit smelly.
5.0 Okay
Pros:
Cons: Room was crummy with a view of the car park
Over the years, Fairmont The Norfolk has been refurbished to give it a modern touch while preserving its traditional charm. 170 guest rooms and suites, a heated outdoor swimming pool, health club, tropical landscaped grounds, and a range of restaurants, including the Lord Delamere Terrace, a popular rendezvous for international travelers and local regulars, Fairmont The Norfolk is undoubtedly Nairobi's gem.
Hilton Nairobi is located in the central business district and is a 25 minute drive from Jomo Kenyatta International Airport. The hotel is renowned for its 11 spacious meeting rooms offering natural daylight for up to 500 people, and a robust business center with secretarial services and WiFi access. Each room features a modern working desk, WiFi access and 37- and 42-inch flat-screen TVs with satellite channels. Guests in the executive rooms enjoy access to the executive lounge serving complimentary snacks and beverages. The hotel has five dining outlets from which to choose. Sample international and Kenyan dishes at the Travellers Restaurant, try fine Italian cuisine at Sale e Pepe restaurant or have a well-deserved pint at the Hilton Nairobi Jockey Pub or Pool Bar and Restaurant. Refresh in the outdoor heated pool, shape up at the fully equipped gym or have a relaxing massage in the newly refurbished massage rooms.
Overall 8.8 Excellent
Based on 7,555 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.4
Pros: Everything is lovely with the Hilton Nairobi, especially the staff.
Good
6.5
Pros: Staff were friendly. Location was solid, although Nairobi CBD traffic can be brutal.
Excellent
10.0
Pros: I was coming from a very remote area of Kenya. Everything from the man who picked me up at the airport to the concierge to the lovely room to the man who took me back to the airport was perfect. Couldn't have asked for a better stay.
Excellent
10.0
Pros: The interiors.
Good
6.0
Pros: The security checks and the professionalism of the staff
Excellent
9.0
Pros: For that price is really good, especially for business trips. Ubication at the center of Nairobi provides safety, lots of shops, restaurants n interesting places nearby.
Excellent
8.0
Pros: Enjoyed myself. Staff was so friendly would definitely reccomend it full time. Received value for the money. Love the pool side.
Good
7.0
Pros: The service at breakfast was very friendly and helpful. The view into the city is spectacular.
Excellent
9.0
Pros: it was really comfortable, staffs were really nice and warm-welcomed.
Details
Reviews
Overall 8.8 Excellent
Based on 7,555 reviews
Service
9.5
Location
9.3
Breakfast
8.4
Vibe
7.5
Room
6.7
Comfort
6.6
WiFi
5.8
Value
5.3
Location
9.3
Vibe
6.4
Room
5.8
Location
9.2
Service
8.8
Comfort
6.4
Vibe
6.3
Room
5.6
Value
4.6
Service
9.5
Location
9.3
Breakfast
8.3
Amenities
7.5
Vibe
6.2
Room
5.7
Service
9.4
Vibe
6.6
Room
5.5
9.4 Excellent
Pros: Everything is lovely with the Hilton Nairobi, especially the staff.
Cons: Only one thing bad: the room telephones are badly in need of upgrade. They appear to be from the 1970s.
6.5 Good
Pros: Staff were friendly. Location was solid, although Nairobi CBD traffic can be brutal.
Cons: Room was small, bland, and surprisingly run down. Rust through the shower (which was missing its shower head - water dribbled out of the pipe). Sink & toilet in only marginally better state. Plaster smeared haphazardly over floor & corners of fixtures/bath. You come to expect shoddy worksmanship living in these parts, but didn't think I'd see it on this scale in a Hilton.
10.0 Excellent
Pros: I was coming from a very remote area of Kenya. Everything from the man who picked me up at the airport to the concierge to the lovely room to the man who took me back to the airport was perfect. Couldn't have asked for a better stay.
Cons: I wish I had more time there!! Buffet is a little pricey but not a deal breaker
10.0 Excellent
Pros: The interiors.
Cons: Lobby doesn't have enough seating arranhement.
6.0 Good
Pros: The security checks and the professionalism of the staff
Cons: The rug at the corridor must have been dampened hence it was having some foul odour
9.0 Excellent
Pros: For that price is really good, especially for business trips. Ubication at the center of Nairobi provides safety, lots of shops, restaurants n interesting places nearby.
Cons:
8.0 Excellent
Pros: Enjoyed myself. Staff was so friendly would definitely reccomend it full time. Received value for the money. Love the pool side.
Cons:
7.0 Good
Pros: The service at breakfast was very friendly and helpful. The view into the city is spectacular.
Cons: As a mixed couple the security didn't let us use the elevator after eating at the pool-bar. Instead of asking me he insisted to speak in swaheli to my future wife and after I asked him several times what's the problem he told me that he needs to check if my fiancée is allowed to go into our room. After waiting five minutes with this guy using his radio set without any result another guy came in business dress and they talked and suddenly we were allowed to finally go into our room. For our wedding we definitely choose another hotel. Broken furniture and lamps and moldy shower curtain.
9.0 Excellent
Pros: it was really comfortable, staffs were really nice and warm-welcomed.
Cons: There was no open-window in the room. I cannot ventilate the room after smoking.
Hilton Nairobi is located in the central business district and is a 25 minute drive from Jomo Kenyatta International Airport. The hotel is renowned for its 11 spacious meeting rooms offering natural daylight for up to 500 people, and a robust business center with secretarial services and WiFi access. Each room features a modern working desk, WiFi access and 37- and 42-inch flat-screen TVs with satellite channels. Guests in the executive rooms enjoy access to the executive lounge serving complimentary snacks and beverages. The hotel has five dining outlets from which to choose. Sample international and Kenyan dishes at the Travellers Restaurant, try fine Italian cuisine at Sale e Pepe restaurant or have a well-deserved pint at the Hilton Nairobi Jockey Pub or Pool Bar and Restaurant. Refresh in the outdoor heated pool, shape up at the fully equipped gym or have a relaxing massage in the newly refurbished massage rooms.
Located in Nairobi, Azure Hotel Nairobi is within a 15-minute drive of University of Nairobi and Yaya Centre. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
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Overall 8.6 Excellent
Based on 2,572 reviews
All reviews
- All reviews
- Couples
- Solo
- Business
- Families
Excellent
10.0
Pros: Forgot my ear pods upon check out, called the hotel and informed, they acted quickly and kept them for collection
Excellent
9.6
Pros: Very spacious comfortable rooms with excellent customer service
Good
6.0
Pros: The staffs were great, they welcome you with a smile and always willing to help. They responded to my request as quick as they could and they will recommend other restaurants to you should you ask.
Good
7.5
Pros: Very helpful
Good
6.0
Pros: it was ok
Excellent
8.0
Pros: The food in the restaurant wasn’t great at all but the rooms were clean. It felt a little dingy but they were clean and the staff were very friendly. Good security at the hotel too.
Excellent
9.0
Pros: Staff Service Food Good value Good position Security
Good
7.5
Pros: It was definitely very clean and value for money. Rooms felt a bit dingy though. Also good security.
Excellent
10.0
Pros: Beds were very comfortable and staff ready to serve at a moments notice. Very clean with an excellent view. Shower is large with stone tile. Very nice
Excellent
10.0
Pros: Super clean and well appointed. Staff was very friendly and helpful. Harrison was great!
Excellent
9.1
Pros: Bed and breakfast -Excellent
Details
Reviews
Overall 8.6 Excellent
Based on 2,572 reviews
Service
9.2
Location
9.1
Breakfast
7.9
Room
7.4
WiFi
7.1
Service
9.3
Location
9.2
Breakfast
7.6
Comfort
7.3
Room
7.3
Cleanliness
6.8
Service
9.3
Location
9.1
Comfort
7.3
Cleanliness
6.7
Room
6.6
Service
9.4
Service
9.4
10.0 Excellent
Pros: Forgot my ear pods upon check out, called the hotel and informed, they acted quickly and kept them for collection
Cons: Nothing to dislike
9.6 Excellent
Pros: Very spacious comfortable rooms with excellent customer service
Cons: Nothing
6.0 Good
Pros: The staffs were great, they welcome you with a smile and always willing to help. They responded to my request as quick as they could and they will recommend other restaurants to you should you ask.
Cons: For a hotel that charges 120 dollars per night, you’d expect a certain level of cleanliness, comfort and presentation, this hotel lacked all three. The bed sheet was dirty and the room smelled of staleness, as well the bathroom was not properly cleaned. I made a comment about it to the manager and he agreed to change my room and comp a night. Though the second room was much more presentable than the first, it had a similar smell to it. I was also charged for a room that was supposed to be comped as the manager had promised, I wasn’t going to argue with them, I let it happen. They had a large spread for breakfast and that was the only fine thing I can say about this hotel, everything else was substandard.
7.5 Good
Pros: Very helpful
Cons:
6.0 Good
Pros: it was ok
Cons: yes
8.0 Excellent
Pros: The food in the restaurant wasn’t great at all but the rooms were clean. It felt a little dingy but they were clean and the staff were very friendly. Good security at the hotel too.
Cons: The food in the restaurant wasn’t impressive
9.0 Excellent
Pros: Staff Service Food Good value Good position Security
Cons: Room a little tired Not comfortable looking from the bed into the bathroom through frosted glass
7.5 Good
Pros: It was definitely very clean and value for money. Rooms felt a bit dingy though. Also good security.
Cons:
10.0 Excellent
Pros: Beds were very comfortable and staff ready to serve at a moments notice. Very clean with an excellent view. Shower is large with stone tile. Very nice
Cons: Harrison at the front desk does everything to make your stay the best
10.0 Excellent
Pros: Super clean and well appointed. Staff was very friendly and helpful. Harrison was great!
Cons: Food was both good and some choices challenging for our taste. Lots of food to choose from so outstanding overall
9.1 Excellent
Pros: Bed and breakfast -Excellent
Cons: The room had a broken shower, Toothbrushes were not put in the room and that the shower area had some black molds ..These were minor and can easily be fixed.
Located in Nairobi, Azure Hotel Nairobi is within a 15-minute drive of University of Nairobi and Yaya Centre. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
With a stay at Golden Tulip Westlands Nairobi in Nairobi, you'll be in the business district, within a 10-minute drive of University of Nairobi and Oshwal Religious Centre. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Overall 8.5 Excellent
Based on 2,131 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
Excellent
8.0
Pros: Room is spacious, amazing made to order breakfast
Good
6.0
Pros: Breakfast was excellent.
Excellent
10.0
Pros: Good central place near the museum. Nice staff.
Excellent
10.0
Pros: The brown lady at the reception.
Excellent
9.6
Pros: Rooms are clean, facilities are good, staff are friendly and helpful
Details
Reviews
Overall 8.5 Excellent
Based on 2,131 reviews
WiFi
9.3
Bar
9.0
Service
8.6
Location
7.9
Breakfast
7.8
Room
7.3
Service
8.9
Breakfast
8.0
Location
7.8
Comfort
7.2
Room
6.4
Service
8.3
Location
8.0
Breakfast
7.6
Comfort
6.8
Room
6.4
Service
8.9
Location
8.2
Service
8.3
8.0 Excellent
Pros: Room is spacious, amazing made to order breakfast
Cons: The room with the carpet didn't suit me, but they were kind enough to let me switch
6.0 Good
Pros: Breakfast was excellent.
Cons: Room was a little crusty, and maintenance was needed for the hotel as a whole.
10.0 Excellent
Pros: Good central place near the museum. Nice staff.
Cons:
10.0 Excellent
Pros: The brown lady at the reception.
Cons: All is good... I really appreciate.
9.6 Excellent
Pros: Rooms are clean, facilities are good, staff are friendly and helpful
Cons: It’s all good!
With a stay at Golden Tulip Westlands Nairobi in Nairobi, you'll be in the business district, within a 10-minute drive of University of Nairobi and Oshwal Religious Centre. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
While in the Nairobi Capital, either on transit to any destination, or just on business or leisure, do not miss the opportunity to explore our personalized services in the heart of City Center. The Best Western Plus® Meridian Hotel shares its location with the Kenyatta International Convention Centre. Government Offices, Banks, Institutions, Multinational Companies are all at a walking distance and within the green belt. Experience the many cuisine delicacies available 24-hours a day. The Restaurant, Coffee Shop, Bar, Common Lobby, Private Lounge, Ample Parking, Business Center, Convention Center, Free Wi-Fi, and Central Air Conditioning are just a few of the facilities that the hotel boasts on the premises. Enjoy sensational shopping and all recreational and business facilities at a walking distance from us. The hotel boasts direct access to all the famous City Night Life. Newly refurbished rooms have a modern design and are equipped with all the amenities and facilities to cater to the international traveler.
Overall 8.4 Excellent
Based on 4,592 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
Good
7.0
Pros: cleanliness
Mediocre
2.0
Pros: The rooms are nice and very clean
Excellent
9.0
Pros: EFFICIENCY and CLEANLINESS
Excellent
9.0
Pros: Great location, all freshly painted.and redecorated.! Great roof top swimming pool and bar! Didn’t have time to try the spa, look good! The restaurant is adequate for dinner, breakfast was good!
Excellent
9.2
Pros: Clean facilities, great breakfast
Excellent
8.2
Pros: Breakfast every morning, internet was fast enough to do work from the hotel (doing online conference calls, vpn, etc), located in quiet area away from bars with less road traffic. Overall i thought the price was incredible forthe value. Ive only ever stayed in the hilton when travelling to nairobi, but i will definitely return to best western henceforth.
Excellent
9.2
Pros: The staff is extremely gracious and amiable, on top of being flexible to suit the guest’s needs. I am most definitely staying here again the next time I am in Nairobi.
Excellent
8.0
Pros: The value pricing and food were really nice. The service of the staff was exceptional. The rooms are dated and could use an upgrade but the staff and food make up for it. The checkin staff and guest relations executive was very helpful and made the stay pleasant. All the staff n posters are attentive and helpful, late night checkin staff provide service equal to a 5 star.
Details
Reviews
Overall 8.4 Excellent
Based on 4,592 reviews
Breakfast
9.2
Service
9.0
Pool
8.9
Location
8.3
Room
7.5
WiFi
6.7
Breakfast
9.5
Service
9.1
Location
8.1
Bar
7.6
Room
7.2
Service
9.3
Breakfast
9.3
Pool
9.0
Location
8.7
Cleanliness
7.8
Room
7.3
WiFi
5.3
Breakfast
9.3
Service
9.3
Location
8.3
Cleanliness
8.2
Wellness
8.2
Room
6.7
Breakfast
8.6
Service
8.3
Location
7.9
Cleanliness
7.7
Room
6.8
Comfort
6.6
7.0 Good
Pros: cleanliness
Cons: Some staff is unfriendly
2.0 Mediocre
Pros: The rooms are nice and very clean
Cons: The phone number is given as the hotel reception - impossible to reach anyone there. Coffee was really bad, hope this is possible to improve
9.0 Excellent
Pros: EFFICIENCY and CLEANLINESS
Cons: NEARBY TRAFFIC
9.0 Excellent
Pros: Great location, all freshly painted.and redecorated.! Great roof top swimming pool and bar! Didn’t have time to try the spa, look good! The restaurant is adequate for dinner, breakfast was good!
Cons:
9.2 Excellent
Pros: Clean facilities, great breakfast
Cons: The manager was rude.
8.2 Excellent
Pros: Breakfast every morning, internet was fast enough to do work from the hotel (doing online conference calls, vpn, etc), located in quiet area away from bars with less road traffic. Overall i thought the price was incredible forthe value. Ive only ever stayed in the hilton when travelling to nairobi, but i will definitely return to best western henceforth.
Cons: No complaints at all.
9.2 Excellent
Pros: The staff is extremely gracious and amiable, on top of being flexible to suit the guest’s needs. I am most definitely staying here again the next time I am in Nairobi.
Cons: There is not much to fault at the property, it’s a well run hotel.
8.0 Excellent
Pros: The value pricing and food were really nice. The service of the staff was exceptional. The rooms are dated and could use an upgrade but the staff and food make up for it. The checkin staff and guest relations executive was very helpful and made the stay pleasant. All the staff n posters are attentive and helpful, late night checkin staff provide service equal to a 5 star.
Cons: The dated rooms, the location is good for the price. The mattresses could use an upgrade and the the ac could use a cleaning, it’s functions fine thought. The rooms are dated thought and glass door and glass panel on the wall aren’t that great. Normal wall would do a better job of keeping noise of the bathrooms insulated from the room.
While in the Nairobi Capital, either on transit to any destination, or just on business or leisure, do not miss the opportunity to explore our personalized services in the heart of City Center. The Best Western Plus® Meridian Hotel shares its location with the Kenyatta International Convention Centre. Government Offices, Banks, Institutions, Multinational Companies are all at a walking distance and within the green belt. Experience the many cuisine delicacies available 24-hours a day. The Restaurant, Coffee Shop, Bar, Common Lobby, Private Lounge, Ample Parking, Business Center, Convention Center, Free Wi-Fi, and Central Air Conditioning are just a few of the facilities that the hotel boasts on the premises. Enjoy sensational shopping and all recreational and business facilities at a walking distance from us. The hotel boasts direct access to all the famous City Night Life. Newly refurbished rooms have a modern design and are equipped with all the amenities and facilities to cater to the international traveler.
A stay at The Heron Portico places you in the heart of Nairobi, a 2-minute drive from Nairobi Hospital and 5 minutes from City Hall. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
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Overall 8.4 Excellent
Based on 1,818 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
Good
6.0
Good
7.0
Pros: Gym very good.
Excellent
9.0
Pros: Ambiance abd service of the staff was great
Excellent
10.0
Pros: I arrived to the hotel a little under the weather and was blown away with how much everyone cared for me. People made me ginger tea, and even checked on me! So above and beyond. I left 100% betterr, well rested from the comfortable bed, and with a big smile on my face! Thanks for going the extra mile and making my stay so awesome and comfortable!! I truly didn’t want to leave.
Good
6.0
Pros: The hotel had friendly staff. The rooms were not that great but served their purpose.
Excellent
9.0
Pros: Breakfast was not included but the breakfast at the cafe was great. Location was fab - easy walk to Central Nairobi - very safe and quiet area. Staff very efficient and friendly. Were able to leave our bags while on Safari. Getting our shoes cleaned after a hike was the best value ever.
Excellent
9.0
Pros: Location was fantastic. Easy walk to CBD. Quiet, green and safe
Excellent
10.0
Pros: staff very friendly and accomodating
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Details
Reviews
Overall 8.4 Excellent
Based on 1,818 reviews
Location
9.0
Service
8.6
Breakfast
6.2
Room
6.0
Cleanliness
5.3
WiFi
3.4
Location
9.1
Pool
8.7
Service
8.3
Wellness
8.2
Breakfast
6.0
Food
6.0
Cleanliness
5.6
Room
5.6
WiFi
2.9
Location
9.1
Service
8.6
Breakfast
6.3
Food
6.2
Room
5.5
Cleanliness
5.4
Location
9.1
Service
8.9
Comfort
5.9
Breakfast
5.6
Room
4.6
Location
8.8
Service
8.5
Room
5.5
6.0 Good
Pros:
Cons: There was no bacon at breakfast. The breakfast was very poor all round
7.0 Good
Pros: Gym very good.
Cons: There was something wrong with the airconditioning so the room didnt chill enough. Every morning juice was near empty. They run out of yoghurt for to days.
9.0 Excellent
Pros: Ambiance abd service of the staff was great
Cons: Slow service at the cafe
10.0 Excellent
Pros: I arrived to the hotel a little under the weather and was blown away with how much everyone cared for me. People made me ginger tea, and even checked on me! So above and beyond. I left 100% betterr, well rested from the comfortable bed, and with a big smile on my face! Thanks for going the extra mile and making my stay so awesome and comfortable!! I truly didn’t want to leave.
Cons:
6.0 Good
Pros: The hotel had friendly staff. The rooms were not that great but served their purpose.
Cons: The service wasn't good enough. We had ordered lunch inside our room and we got the wrong orders. Upon calling for re-order there was no response. Parking is also very cramped if you are planning to drive to the hotel so I would suggest you use a taxi.
9.0 Excellent
Pros: Breakfast was not included but the breakfast at the cafe was great. Location was fab - easy walk to Central Nairobi - very safe and quiet area. Staff very efficient and friendly. Were able to leave our bags while on Safari. Getting our shoes cleaned after a hike was the best value ever.
Cons: Sometimes water was not hot - they always attended to this right away. May have been that our room was far from the boiler.
9.0 Excellent
Pros: Location was fantastic. Easy walk to CBD. Quiet, green and safe
Cons:
10.0 Excellent
Pros: staff very friendly and accomodating
Cons: dining needs some improvement. Not so many menus at all..........Many things written in the menu are not offered.
they need to learn to offer everything written in the menu.
They also lack traditional African dishes
A stay at The Heron Portico places you in the heart of Nairobi, a 2-minute drive from Nairobi Hospital and 5 minutes from City Hall. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
With a stay at Nairobi Safari Club in Nairobi (Central Business District), you'll be a 2-minute drive from University of Nairobi and 5 minutes from Yaya Centre. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Overall 8.4 Excellent
Based on 1,233 reviews
All reviews
- All reviews
- Couples
- Solo
- Business
Excellent
9.0
Pros: Friendly staff. Great location for me (close to the University of Nairobi)
Excellent
8.8
Pros: swimming pool
Good
7.0
Pros: Nice dinning
Excellent
9.0
Pros: very good service, good and tasty breakfast,
Okay
5.0
Pros: The kitchen, the breakfast was very nice.. and the whole style of the hotel looks good , only that need some renovation, location is also perfect.
Excellent
8.0
Pros: Staff including drivers and security ever gracious..a salary adjustment overdue!
Excellent
9.2
Pros: The ambience, the serenity, very helpful and kind staff.
Details
Reviews
Overall 8.4 Excellent
Based on 1,233 reviews
Location
9.4
Service
9.2
Breakfast
8.9
Vibe
7.6
WiFi
7.3
Room
6.2
Room
5.0
Service
9.4
Service
9.4
Location
9.4
9.0 Excellent
Pros: Friendly staff. Great location for me (close to the University of Nairobi)
Cons: In the evenings, the shower didn't always have hot water.
8.8 Excellent
Pros: swimming pool
Cons: gym.. not good... terrible noise
7.0 Good
Pros: Nice dinning
Cons: Room fittings a bit old
9.0 Excellent
Pros: very good service, good and tasty breakfast,
Cons:
5.0 Okay
Pros: The kitchen, the breakfast was very nice.. and the whole style of the hotel looks good , only that need some renovation, location is also perfect.
Cons: I didn’t like the bathtub, sink and taps, all full of limescale and very old... I don’t think they clean them.,very disturbing stains.. I didn’t have a hand towel, I asked for one and they didn’t bother to bring..
8.0 Excellent
Pros: Staff including drivers and security ever gracious..a salary adjustment overdue!
Cons: Rooms nice but old furniture! Noise from the traffic with university facing room because of the highway
9.2 Excellent
Pros: The ambience, the serenity, very helpful and kind staff.
Cons: Kindly standardize your breakfast meals to be inclusive on all accommodation services
With a stay at Nairobi Safari Club in Nairobi (Central Business District), you'll be a 2-minute drive from University of Nairobi and 5 minutes from Yaya Centre. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Located in Nairobi, Hillpark Hotel is a 2-minute drive from Kenya Railway Golf Club and 7 minutes from Nairobi Hospital. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 6 meeting rooms available for events. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
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Overall 8.2 Excellent
Based on 1,024 reviews
All reviews
- All reviews
- Business
- Solo
- Couples
Excellent
10.0
Pros: The staff are absolutely fabulous. I have stayed in 5 star hotels and I have never received the exceptional service that you will receive at the Hillpark Hotel. The service is 10 star. Every staff member made a special effort to ensure my time in Nairobi was the highlight of my time away. I feel very blessed to have meet such warm, generous, kind people. Thank you Gumato, Tina, Betty and everyone from the security guards, house keeping, restaurant, IT, reception and the taxi service at the hotel (make sure you ask for Peter).
Okay
5.0
Pros: Bed was okay
Okay
5.0
Pros: The staff was pleasant
Excellent
10.0
Pros: Everything. Staff was lovely and helpful. Facilities were excellent. Room design was amazing.
Excellent
8.0
Pros: Room facilities
Good
7.5
Pros: Beautiful room. Good bathroom with a bath and shower. Good security.
Excellent
8.0
Pros: Great breakfast lovely room Very quiet Friendly staff
Excellent
9.6
Pros: lot of space for a family
Details
Reviews
Overall 8.2 Excellent
Based on 1,024 reviews
Location
9.2
Service
8.2
Cleanliness
7.9
Room
7.2
Amenities
7.2
Value
6.3
WiFi
6.3
Breakfast
6.0
Bar
6.0
Food
5.9
Service
8.5
Cleanliness
7.5
Room
6.9
Comfort
6.2
Food
5.1
Cleanliness
8.3
Service
7.7
Comfort
7.0
Room
6.7
Breakfast
6.0
Food
5.9
Location
9.2
Service
8.7
Vibe
7.7
Room
6.4
Value
6.1
10.0 Excellent
Pros: The staff are absolutely fabulous. I have stayed in 5 star hotels and I have never received the exceptional service that you will receive at the Hillpark Hotel. The service is 10 star. Every staff member made a special effort to ensure my time in Nairobi was the highlight of my time away. I feel very blessed to have meet such warm, generous, kind people. Thank you Gumato, Tina, Betty and everyone from the security guards, house keeping, restaurant, IT, reception and the taxi service at the hotel (make sure you ask for Peter).
Cons: There is nothing that I didn’t like about the property. I would suggest that if you generally travel in Western countries you may consider the rooms modest. Please have consideration for where you are and look past what you initially see as the facilities are very functional and exceptionally clean. You are unlikely to find such comprehensive facilities in one location at such an affordable price. Hillpark Hotel is spectacular value for money.
5.0 Okay
Pros: Bed was okay
Cons: Should have aircons in the rooms. Not fans.
5.0 Okay
Pros: The staff was pleasant
Cons: There was no air-conditioning and also the food was not very accommodating, especially for non kenyans
10.0 Excellent
Pros: Everything. Staff was lovely and helpful. Facilities were excellent. Room design was amazing.
Cons: Nothing. I love everything.
8.0 Excellent
Pros: Room facilities
Cons: Breakfast menu
7.5 Good
Pros: Beautiful room. Good bathroom with a bath and shower. Good security.
Cons: Location isolated. Cannot go by walk, so we feel a little bit stuck in the place. Had stomach hurt after dinner, didn't know if it was the food or else. Didn't have a good sleep. Every hotel at this price should have an AC.
8.0 Excellent
Pros: Great breakfast lovely room Very quiet Friendly staff
Cons: No mosquito net in our room
9.6 Excellent
Pros: lot of space for a family
Cons: taxis inside the hotel are very expensive
Located in Nairobi, Hillpark Hotel is a 2-minute drive from Kenya Railway Golf Club and 7 minutes from Nairobi Hospital. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 6 meeting rooms available for events. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
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