Best Nairobi hotels near City Square
When you stay at Villa Rosa Kempinski in Nairobi, you'll be in a shopping district, a 2-minute drive from University of Nairobi and 6 minutes from Yaya Centre. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Nairobi? This hotel has facilities measuring 8428 square feet (783 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Overall 9.3 Excellent
Based on 5,421 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Everything was great.
Excellent
10.0
Pros: Location wise it was the best you can easily access nairobi town .the staff are the best ...especially the f&b those guys are just so sweet and great big up to mercy and Pauline(they bring the outmost when they work together so funny and so sweet soul) I can’t forget Mathias at the breakfast so humble so sincere he’s always one step of us ...and the buffet was so nice that breakfast was nice we really wanted to keep our wedding so low but I don’t know how the hotel realised thanks for the surprise....kempinski is just the best hotel in Kenya from the security to the room is just good I will recommend to any Foreigner who wants to stay in Kenya ....am a happy guest special thanks to sweet jane at the Luca she’s just one in million ...special thanks to cheff the food was always good Luca was our best restaurant special thanks to Evans at Chinese restaurant he really helped us ...we appreciate for the warm welcome from Jared and Anne that night and also danson helped us at business center
Excellent
9.6
Pros: The Staff attention to detail was amazing
Excellent
10.0
Pros: The staff were simply amazing - Caroline at the front desk and Moses at 88 Restaurant - thank you so much for making our stay so memorable.
Excellent
9.6
Pros: It’s perfect for business travel
Excellent
9.6
Pros: The breakfast was great. The staff were very friendly. The ambiance was gorgeous.
Excellent
10.0
Pros: The service from beginning to end was great and we even received a complimentary upgrade on the stay.
Excellent
9.2
Pros: I chose this hotel because of its reputation of offering high standards and although the facilities were great, what really stood out was the warm customer service from the staff.
Okay
5.0
Pros: Room
Excellent
10.0
Pros: This was the third time that we stayed at this hotel. The service was excellent and very professional. The hotel went above and beyond ordinary service to celebrate my daughter's sixth birthday. We were quite impressed. We highly recommend this hotel.
Good
7.5
Pros: Break Fast and location were good.
Excellent
9.7
Pros: Even President Obama & the Pope have stayed here!
Details
Reviews
Overall 9.3 Excellent
Based on 5,421 reviews
Vibe
9.8
Service
9.6
Breakfast
9.5
Bar
9.2
Amenities
9.2
Location
9.1
Room
8.8
WiFi
8.8
Comfort
8.0
Breakfast
9.6
Service
9.4
Location
8.7
Room
8.4
Comfort
7.9
Service
9.7
Breakfast
9.6
Location
9.3
Room
8.7
Comfort
8.3
Service
9.7
Room
8.4
Service
9.7
Breakfast
9.6
10.0 Excellent
Pros: Everything was great.
Cons:
10.0 Excellent
Pros: Location wise it was the best you can easily access nairobi town .the staff are the best ...especially the f&b those guys are just so sweet and great big up to mercy and Pauline(they bring the outmost when they work together so funny and so sweet soul) I can’t forget Mathias at the breakfast so humble so sincere he’s always one step of us ...and the buffet was so nice that breakfast was nice we really wanted to keep our wedding so low but I don’t know how the hotel realised thanks for the surprise....kempinski is just the best hotel in Kenya from the security to the room is just good I will recommend to any Foreigner who wants to stay in Kenya ....am a happy guest special thanks to sweet jane at the Luca she’s just one in million ...special thanks to cheff the food was always good Luca was our best restaurant special thanks to Evans at Chinese restaurant he really helped us ...we appreciate for the warm welcome from Jared and Anne that night and also danson helped us at business center
Cons: There is a problem at room service!!! ...we had placed an order at room service at 5:30 pm so that the order can be brought by 8:00 so we went to the gym and we came by 7:45 we prepared for our dish but by around 8:05 we dint get our order or a call from them we gave them still allowance but no one called us we decided to call them to remind them our order and Monica told us she forgot we were so disappointed and she said it’s in the process though ... and we give her 20 to 30 mins we decided to give her time after sometimes a lady knocks our door carrying a glass of juice and saying sorry that was 8:30. In the evening we never accepted it cause we were so Hungary and she told us the the food was not properly done ......that was not upto standard We got scared we are foreigner that we live outside the country and that statement was so scary we cancel our order that was placed at 5:30 pm to run to Luca restaurant ...that was not good at all ...the gym was too small and full of mosquitoes
9.6 Excellent
Pros: The Staff attention to detail was amazing
Cons: Room size
10.0 Excellent
Pros: The staff were simply amazing - Caroline at the front desk and Moses at 88 Restaurant - thank you so much for making our stay so memorable.
Cons:
9.6 Excellent
Pros: It’s perfect for business travel
Cons:
9.6 Excellent
Pros: The breakfast was great. The staff were very friendly. The ambiance was gorgeous.
Cons: The dinner buffet was expensive.
10.0 Excellent
Pros: The service from beginning to end was great and we even received a complimentary upgrade on the stay.
Cons:
9.2 Excellent
Pros: I chose this hotel because of its reputation of offering high standards and although the facilities were great, what really stood out was the warm customer service from the staff.
Cons: The location is slightly outside the CBD next to a huge building site.
5.0 Okay
Pros: Room
Cons: Felt some of the staff were a bit pretentious
10.0 Excellent
Pros: This was the third time that we stayed at this hotel. The service was excellent and very professional. The hotel went above and beyond ordinary service to celebrate my daughter's sixth birthday. We were quite impressed. We highly recommend this hotel.
Cons:
7.5 Good
Pros: Break Fast and location were good.
Cons: Lol Nothing
9.7 Excellent
Pros: Even President Obama & the Pope have stayed here!
Cons:
When you stay at Villa Rosa Kempinski in Nairobi, you'll be in a shopping district, a 2-minute drive from University of Nairobi and 6 minutes from Yaya Centre. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Nairobi? This hotel has facilities measuring 8428 square feet (783 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
A stay at Radisson Blu Hotel Nairobi Upper Hill places you in the heart of Nairobi, a 4-minute drive from Nairobi Hospital and 6 minutes from City Market. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Nairobi? This hotel has 6351 square feet (590 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Overall 9.3 Excellent
Based on 4,735 reviews
All reviews
- All reviews
- Business
- Couples
Excellent
8.8
Pros: Excellent finish of the property
Good
7.1
Pros: The hotel is very clean and well kept. Staffs are welcoming and friendly.
Excellent
8.3
Pros: Breakfast
Excellent
10.0
Pros: The customer service! The food
Mediocre
2.5
Pros: Everything was good
Excellent
9.2
Pros: not so many food items served during the breakfast
Excellent
9.2
Pros: The staff went out of their way to help you. Whether it was to get a hot drink or to help with your luggage. You really feel like they understood customer service. Loved the dawa at breakfast.
Excellent
10.0
Pros: Staff was extremely friendly and responsive, the amenities were great and was super easy to utilize.
Excellent
9.2
Pros: The view from the window especially when it rains. Rooms are big and spacious and all the staff were friendly and even help me learn some swahili words. Breakfast has some interesting flavours local to Kenya and big doors that open up. It can get chilly in the breakfast hall so be prepared. Airport shuttle service can be arranged from and to the airport.
Details
Reviews
Overall 9.3 Excellent
Based on 4,735 reviews
Vibe
10.0
Amenities
9.6
Cleanliness
9.5
Service
9.4
Food
9.2
Location
9.2
WiFi
9.2
Room
8.9
Breakfast
7.9
Value
3.9
Service
9.3
Value
3.1
Room
8.7
8.8 Excellent
Pros: Excellent finish of the property
Cons: Nothing
7.1 Good
Pros: The hotel is very clean and well kept. Staffs are welcoming and friendly.
Cons: Prices at the bar is a bit expensive compared to other hotels.
8.3 Excellent
Pros: Breakfast
Cons:
10.0 Excellent
Pros: The customer service! The food
Cons: Nothing
2.5 Mediocre
Pros: Everything was good
Cons:
9.2 Excellent
Pros: not so many food items served during the breakfast
Cons: Lunch does not include variety of food items, most of dishes are cold
9.2 Excellent
Pros: The staff went out of their way to help you. Whether it was to get a hot drink or to help with your luggage. You really feel like they understood customer service. Loved the dawa at breakfast.
Cons: Nothing really!
10.0 Excellent
Pros: Staff was extremely friendly and responsive, the amenities were great and was super easy to utilize.
Cons:
9.2 Excellent
Pros: The view from the window especially when it rains. Rooms are big and spacious and all the staff were friendly and even help me learn some swahili words. Breakfast has some interesting flavours local to Kenya and big doors that open up. It can get chilly in the breakfast hall so be prepared. Airport shuttle service can be arranged from and to the airport.
Cons: The gym is small and can get crowded if the hotel is fully booked. The pillows were too soft for me and i had to stack the pillows to get comfortable but I was told the pillows can be changed, which I had requested via email before arrival but that request wasn’t serviced.
A stay at Radisson Blu Hotel Nairobi Upper Hill places you in the heart of Nairobi, a 4-minute drive from Nairobi Hospital and 6 minutes from City Market. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Nairobi? This hotel has 6351 square feet (590 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Set amongst the lush-green abundance of extensive tropical gardens, looking out over the gentle green avenues of Central Park and commanding a panoramic view over the glittering towers of downtown Nairobi, the Serena Hotel enjoys one of the finest locations in the city. Sensitively constructed from ecologically sympathetic materials, the interior dcor of the hotel reflects a kaleidoscope of cultural influences blending Moroccan mystique and a breadth of African heritage into one elegant and harmonious whole.Considered the leading hotel in Nairobi for its standards of accommodation, food, service and amenities. The elegantly designed bedrooms feature intricate timber works inspired by Pan-African designs and most have views of either Nairobi skyline across Central Park or of acacia groves and lush gardens. The main restaurant, Mandhari, offers some of finest cuisine and the Maisha Health Club is the best in the country. The hotel also boasts up-to-date business services and exceptionalConference facilities.
Overall 9.2 Excellent
Based on 1,672 reviews
All reviews
- All reviews
Excellent
9.6
Pros: The facility is beautiful and has a great sandalwood smell. Staff is wonderful and very helpful making arrangements. Carol makes the BEST cappuccinos! I did not go outside of the hotel without a driver due to security (as per hotel staff recommendations)
Good
7.1
Pros: it was a very nice breakfast, with a care. Good food, nice seat
Excellent
10.0
Pros: It was our first visit to Nairobi to meet our elder son, who works part of the year in Nairobi. My husband and I with our two sons stayed for a total of 5 nights. The staff made you feel at home and very welcomed. They were very pleasant and most friendly. Went above all expectation in assisting you. The rooms were very comfortable with all the essentials. A welcome bottle of wine and a bowl of fresh fruit in our room on arrival. Choice of restaurants with wide range of menus. Excellent and well presented food. Due to our late flight, we were offered our two rooms to stay in until 4pm for free. A staff member kept in touch with our taxi driver, who was grid locked in traffic by phone and insured us, that he would arrive to take us to the airport on time, which he did. We highly recommend Nairobi Serena Hotel, a Hotel with class, for a memorable stay in Nairobi.
Excellent
10.0
Pros: Staff were super friendly and helpful. Cleanliness of room and the facilities in the room were outstanding. The fact that staff remembered our names and room number without being prompted was an appreciated touch and a mark of 5 star service.
Excellent
9.2
Pros: Nice pool, nice staff, very clean, great food. Comfortable rooms.
Excellent
9.6
Pros: Friendly staif pa d w0uality of food and setvices.
Excellent
8.3
Pros: I especially like the ambience of the hotel, and the friendliness of the staff. The Serena Nairobi has a charm and atmosphere that is often lacking in major chain 5 star hotels. The breakfast buffet is extensive and includes some local dishes as well as standard buffet fare.
Excellent
10.0
Pros: The renovated Nairobi Serena is amazing! One of the best business hotels in Africa. Food is sublime, staff is friendly and competent and the rooms are absolutely wonderful: space, comfort. Could not ask for more!
Good
7.9
Pros: Bed extra comfy with very good pillows
Excellent
10.0
Pros: The hotel met my expectations completely
Details
Reviews
Overall 9.2 Excellent
Based on 1,672 reviews
Breakfast
10.0
Pool
9.8
Service
9.6
Location
9.6
WiFi
9.6
Vibe
9.3
Food
9.2
Room
9.0
9.6 Excellent
Pros: The facility is beautiful and has a great sandalwood smell. Staff is wonderful and very helpful making arrangements. Carol makes the BEST cappuccinos! I did not go outside of the hotel without a driver due to security (as per hotel staff recommendations)
Cons: Staff was so friendly but a little bit too much hovering
7.1 Good
Pros: it was a very nice breakfast, with a care. Good food, nice seat
Cons:
10.0 Excellent
Pros: It was our first visit to Nairobi to meet our elder son, who works part of the year in Nairobi. My husband and I with our two sons stayed for a total of 5 nights. The staff made you feel at home and very welcomed. They were very pleasant and most friendly. Went above all expectation in assisting you. The rooms were very comfortable with all the essentials. A welcome bottle of wine and a bowl of fresh fruit in our room on arrival. Choice of restaurants with wide range of menus. Excellent and well presented food. Due to our late flight, we were offered our two rooms to stay in until 4pm for free. A staff member kept in touch with our taxi driver, who was grid locked in traffic by phone and insured us, that he would arrive to take us to the airport on time, which he did. We highly recommend Nairobi Serena Hotel, a Hotel with class, for a memorable stay in Nairobi.
Cons: No negatives.
10.0 Excellent
Pros: Staff were super friendly and helpful. Cleanliness of room and the facilities in the room were outstanding. The fact that staff remembered our names and room number without being prompted was an appreciated touch and a mark of 5 star service.
Cons: Asked if a taxi could be ordered for us on the first night and were directed to a hotel chauffeur car who charged us four times the rate for the trip we made. Felt this was blatent advantage taking and wasn't a good first impression. We soon learned to arrange taxis ourselves out of the hotel at much cheaper rates.
9.2 Excellent
Pros: Nice pool, nice staff, very clean, great food. Comfortable rooms.
Cons: Close to a park which was noisy on the weekend
9.6 Excellent
Pros: Friendly staif pa d w0uality of food and setvices.
Cons: NA
8.3 Excellent
Pros: I especially like the ambience of the hotel, and the friendliness of the staff. The Serena Nairobi has a charm and atmosphere that is often lacking in major chain 5 star hotels. The breakfast buffet is extensive and includes some local dishes as well as standard buffet fare.
Cons: Food service at the Patio terrace is very slow.
10.0 Excellent
Pros: The renovated Nairobi Serena is amazing! One of the best business hotels in Africa. Food is sublime, staff is friendly and competent and the rooms are absolutely wonderful: space, comfort. Could not ask for more!
Cons: NOTHING! Impeccable service.
7.9 Good
Pros: Bed extra comfy with very good pillows
Cons:
10.0 Excellent
Pros: The hotel met my expectations completely
Cons: Hotel construction works were noisy
Set amongst the lush-green abundance of extensive tropical gardens, looking out over the gentle green avenues of Central Park and commanding a panoramic view over the glittering towers of downtown Nairobi, the Serena Hotel enjoys one of the finest locations in the city. Sensitively constructed from ecologically sympathetic materials, the interior dcor of the hotel reflects a kaleidoscope of cultural influences blending Moroccan mystique and a breadth of African heritage into one elegant and harmonious whole.Considered the leading hotel in Nairobi for its standards of accommodation, food, service and amenities. The elegantly designed bedrooms feature intricate timber works inspired by Pan-African designs and most have views of either Nairobi skyline across Central Park or of acacia groves and lush gardens. The main restaurant, Mandhari, offers some of finest cuisine and the Maisha Health Club is the best in the country. The hotel also boasts up-to-date business services and exceptionalConference facilities.
The Sarova Stanley, since 1902, is a superior 5-star Full Service hotel in the central business district of Nairobi. It boasts of 214 guestrooms including 23 suites and a 1902 club Lounge, all blending luxurious Victorian grandeur with modern comfort, 8 conference rooms with combined capacity of up to 500 people, onsite dining options and the hotel is the starting point for easy strolls to city centers attractions and international organizations and governmentoffices.
Overall 9.1 Excellent
Based on 4,075 reviews
All reviews
- All reviews
- Business
- Families
- Couples
Excellent
8.8
Pros: To be honest, it’s quite clean!
Excellent
10.0
Pros: Great location for walking to shops and restaurants. Beautiful rich dark woodwork with lots of character and history to the hotel. Staff and security were awesome!!! Very clean and beds were very comfortable. The walls were soundproof. Everything was in good condition with beautiful decor. Good source of hot water for showers. Buffet breakfast with omelette bar was superb! Restaurant and bars were high quality. Spa and exercise area was a nice plus, but I did not take advantage of these services.
Excellent
10.0
Pros: Everything about this hotel is top-notch. Highly recommend it if you are in and around the CBD in Nairobi!
Good
6.7
Pros: Some of the staff was great. Very helpful
Excellent
10.0
Pros: Old style hotels a touch of class
Excellent
9.2
Pros: Breakfast was very good. Lots of choices and lovely presentation.
Excellent
9.2
Pros: The shower, few pressure.
Good
6.3
Pros: The location is pretty much crowded. And the hotel is pretty much well known by the taxis and uber. There is a supermarket nearby.
Excellent
10.0
Pros: The service and food are excellent Very comfortable beds too b
Excellent
10.0
Pros: Very nice old historic hotel in the heart of the city. Rooms are comfortable with reasonably modern conveniences, however since it is an historic old hotel some modern technologies are lacking. The on-site restaurants are expensive, but superb. Thorn tree café at street level has a $25 breakfast buffet. It was incredibly wonderful. The pool terrace restaurant on the 5th floor was a la carte and very good. I think they also offer some buffet lunches here poolside. The hotel has free valet parking for your rent car.
Okay
5.4
Pros: Location
Excellent
9.2
Pros: Hotel location right in the city center. Hotel has a vintage feeling that makes you travel in time. Comfortable and convenient.
Details
Reviews
Overall 9.1 Excellent
Based on 4,075 reviews
Bar
9.7
Service
9.2
Breakfast
9.2
Location
9.1
Cleanliness
8.8
Vibe
8.7
Room
7.5
Comfort
5.6
Value
5.1
WiFi
4.7
Service
9.2
Vibe
7.9
Service
9.1
Room
7.2
Service
9.3
8.8 Excellent
Pros: To be honest, it’s quite clean!
Cons: Don’t understand the rationale, but you’re required to pay for your booking as soon as you get to the hotel. Didn’t happen when I stayed last year. For bookings that don’t require pre-payment that is. Someone might knock at your door and possibly opening the door if you don’t answer - to check the bar or clean the room that was already cleaned! So please also lock your door from the inside! That freaked me out!
10.0 Excellent
Pros: Great location for walking to shops and restaurants. Beautiful rich dark woodwork with lots of character and history to the hotel. Staff and security were awesome!!! Very clean and beds were very comfortable. The walls were soundproof. Everything was in good condition with beautiful decor. Good source of hot water for showers. Buffet breakfast with omelette bar was superb! Restaurant and bars were high quality. Spa and exercise area was a nice plus, but I did not take advantage of these services.
Cons: Internet needs improved to be of the same quality of the rest of the hotel ... needs higher-speed internet services. My ability to work on the internet was hit or miss.
10.0 Excellent
Pros: Everything about this hotel is top-notch. Highly recommend it if you are in and around the CBD in Nairobi!
Cons:
6.7 Good
Pros: Some of the staff was great. Very helpful
Cons: There was times where I was not treated as a guest. They keep eyeing me. Uncomfortable. And they tried to get me pay for having a visit from a friend that was not going to stay. I was already paying for 2 adult in my room but there was only one person in the room. Now if I have to watch out from people in the streets for not ripping me off. Plus the hotel now that’s not so relaxing place. You have to stay on guard in a 5 star hotel. That’s just bad.
10.0 Excellent
Pros: Old style hotels a touch of class
Cons: Nothing
9.2 Excellent
Pros: Breakfast was very good. Lots of choices and lovely presentation.
Cons: I'm sorry, but I didn't like the coffee. Maybe I should have tried some variations, like latte.
9.2 Excellent
Pros: The shower, few pressure.
Cons: Everything, except the shower.
6.3 Good
Pros: The location is pretty much crowded. And the hotel is pretty much well known by the taxis and uber. There is a supermarket nearby.
Cons: The property is very old. There is no electric inlet next to the bed. The staff is very much nosy. You have a guest with you going to the poolside restaurant and everyone is stopping you to register the guest. It was pretty rude.
10.0 Excellent
Pros: The service and food are excellent Very comfortable beds too b
Cons:
10.0 Excellent
Pros: Very nice old historic hotel in the heart of the city. Rooms are comfortable with reasonably modern conveniences, however since it is an historic old hotel some modern technologies are lacking. The on-site restaurants are expensive, but superb. Thorn tree café at street level has a $25 breakfast buffet. It was incredibly wonderful. The pool terrace restaurant on the 5th floor was a la carte and very good. I think they also offer some buffet lunches here poolside. The hotel has free valet parking for your rent car.
Cons: Staff at hotel discouraged us from walking around Nairobi. They said it was not safe for white people. Criminals see white people as an easy target. We did it anyway (during daylight) and had no problems, but don't carry anything of value. I left my camera, wallet, passport, and watch back at the hotel just as a precaution. The hotel staff jarred my wife, but i don't think it was as bad as they implied.
5.4 Okay
Pros: Location
Cons: Very old furnitures in dire need of renovation.
9.2 Excellent
Pros: Hotel location right in the city center. Hotel has a vintage feeling that makes you travel in time. Comfortable and convenient.
Cons: Sound proofing in certain rooms. (Loud noise of trolleys in working area)
The Sarova Stanley, since 1902, is a superior 5-star Full Service hotel in the central business district of Nairobi. It boasts of 214 guestrooms including 23 suites and a 1902 club Lounge, all blending luxurious Victorian grandeur with modern comfort, 8 conference rooms with combined capacity of up to 500 people, onsite dining options and the hotel is the starting point for easy strolls to city centers attractions and international organizations and governmentoffices.
With a stay at Fairview Hotel in Nairobi, you'll be within a 5-minute drive of Yaya Centre and University of Nairobi. Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Overall 9.0 Excellent
Based on 1,632 reviews
All reviews
- All reviews
- Couples
- Business
Excellent
10.0
Pros: Great staff, an oasis in a busy city.
Excellent
10.0
Pros: I’ve always liked it’s style, layout and staff professionalism. Brilliant
Excellent
10.0
Pros: Loved having the choice of 4 great restaurants, beautiful gardens, a sanctuary in the city, attention to detail in all aspects
Excellent
10.0
Pros: We went to this hotel three nights during our honeymoon in Kenya. It was really nice! They upgraded us in a very nice room for our honeymoon. The staff was super kind! The garden and pools are beautiful! And the breakfast is the best breakfast i had in a hotel!!
Excellent
9.6
Pros: The Hotel is peaceful surrounded by a garden. Great work location as it is next the « civil servent area » and close to Wilson airport for domestic transfer. Excellent breakfast
Excellent
9.6
Pros: Great breakfast buffet, clean room, amazing facilities.
Excellent
10.0
Pros: Where should I start from? The ambience and scenery is simply amazing. The hotel is built with a lot of greenery and lovely surrounding gardens that you just want to sit in all day. Thankfully, you get nice views from your room. It’s a really beautiful hotel and amenities including bathroom (which is very important to me, lighting, etc. are modern. They had welcome snacks and drinks at reception and upgraded our room for free without asking because we had a lot of luggage - that was really thoughtful. The breakfast spread was sumptuous and amazing. The staff were very professional and friendly. Security is top notch - you can’t get anywhere on the hotel grounds without your key card. We actually stayed at the Fairview on our return from the Masai Mara and wished we had stayed there initially when we first arrived Nairobi. If we could, we would have stayed an extra day just to enjoy the hotel a bit more. Everything about the hotel was
Excellent
9.6
Pros: I don’t think there are words to describe how amazing this hotel is. It’s an oasis in the heart of Nairobi, me & my friends were coming after a long safari trip and we were stunned by the beauty of Fairview, clean spacious rooms, very nice staff, and the beautiful relaxing garden and the pool area with their restaurant are something els. We were very content and grateful we picked this place and we loved it. We can’t wait to come back!
Excellent
10.0
Pros: The Fairview has exceptional charm. I love the gardens, rooms, variety of dining options, the gym and the friendly staff.
Excellent
9.6
Pros: Beautiful grounds. Relaxing environment. All of the restaurants had wonderful food. Expect dinner and lunch to take 2-3 hours since they make the food to order. Breakfast buffet was excellent with multiple choices.
Details
Reviews
Overall 9.0 Excellent
Based on 1,632 reviews
Pool
9.7
Service
9.6
Cleanliness
9.5
Vibe
9.5
Breakfast
9.4
Amenities
9.4
Location
8.9
WiFi
7.6
Room
7.0
Wellness
6.2
Service
9.7
Breakfast
9.6
Amenities
9.2
Location
8.5
Room
7.2
Service
9.6
Amenities
9.5
Location
9.1
Room
6.1
10.0 Excellent
Pros: Great staff, an oasis in a busy city.
Cons:
10.0 Excellent
Pros: I’ve always liked it’s style, layout and staff professionalism. Brilliant
Cons: I thought the pizza chefs need to relearn how to make the base and make the sauce more flavoursome. Some call them pizza pies but they are not pies to be rolled out like pies with a roller. Sorry
10.0 Excellent
Pros: Loved having the choice of 4 great restaurants, beautiful gardens, a sanctuary in the city, attention to detail in all aspects
Cons:
10.0 Excellent
Pros: We went to this hotel three nights during our honeymoon in Kenya. It was really nice! They upgraded us in a very nice room for our honeymoon. The staff was super kind! The garden and pools are beautiful! And the breakfast is the best breakfast i had in a hotel!!
Cons: Nothing , it was perfect!
9.6 Excellent
Pros: The Hotel is peaceful surrounded by a garden. Great work location as it is next the « civil servent area » and close to Wilson airport for domestic transfer. Excellent breakfast
Cons: Nil
9.6 Excellent
Pros: Great breakfast buffet, clean room, amazing facilities.
Cons: The doors are not that well isolated, so I heard people in the corridors quiet loudly at night.
10.0 Excellent
Pros: Where should I start from? The ambience and scenery is simply amazing. The hotel is built with a lot of greenery and lovely surrounding gardens that you just want to sit in all day. Thankfully, you get nice views from your room. It’s a really beautiful hotel and amenities including bathroom (which is very important to me, lighting, etc. are modern. They had welcome snacks and drinks at reception and upgraded our room for free without asking because we had a lot of luggage - that was really thoughtful. The breakfast spread was sumptuous and amazing. The staff were very professional and friendly. Security is top notch - you can’t get anywhere on the hotel grounds without your key card. We actually stayed at the Fairview on our return from the Masai Mara and wished we had stayed there initially when we first arrived Nairobi. If we could, we would have stayed an extra day just to enjoy the hotel a bit more. Everything about the hotel was
Cons: The hotel is on three floors but has no lift. This might be a concern for those with mobility issues. Other than that, there is nothing to not like about the Fairview.
9.6 Excellent
Pros: I don’t think there are words to describe how amazing this hotel is. It’s an oasis in the heart of Nairobi, me & my friends were coming after a long safari trip and we were stunned by the beauty of Fairview, clean spacious rooms, very nice staff, and the beautiful relaxing garden and the pool area with their restaurant are something els. We were very content and grateful we picked this place and we loved it. We can’t wait to come back!
Cons:
10.0 Excellent
Pros: The Fairview has exceptional charm. I love the gardens, rooms, variety of dining options, the gym and the friendly staff.
Cons: Nothing
9.6 Excellent
Pros: Beautiful grounds. Relaxing environment. All of the restaurants had wonderful food. Expect dinner and lunch to take 2-3 hours since they make the food to order. Breakfast buffet was excellent with multiple choices.
Cons:
With a stay at Fairview Hotel in Nairobi, you'll be within a 5-minute drive of Yaya Centre and University of Nairobi. Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
With a stay at Dusit D2 Nairobi, you'll be centrally located in Nairobi, a 4-minute drive from University of Nairobi and 14 minutes from Moi International Sports Centre. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in Nairobi? This hotel has facilities measuring 538 square feet (50 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Overall 8.9 Excellent
Based on 1,368 reviews
All reviews
- All reviews
- Business
Excellent
8.5
Pros: The place is clean and stylish
Good
6.3
Pros: very good pillows
Excellent
10.0
Pros: everything
Excellent
9.2
Pros: Staff was super nice and helpful. Bed and cushions were extremely comfortable.
Okay
4.5
Pros: restaurants in the hotel
Excellent
9.6
Pros: well motivated and trained team in all areas as security, reception, restaurants, bar, room service great pool area best Asian restaurant
Excellent
10.0
Pros: The staff are amazing. Warm, helpful, caring
Good
7.5
Okay
5.8
Pros: I booked 2 rooms on behalf of 2 friends visiting Kenya for the first time. I've always had a good experience with Dusit so I booked this room thinking it would be the same but unfortunately not.
Excellent
9.6
Pros: Rooms were very comfortable. Location is excellent
Excellent
8.8
Pros: Location is excellent
Excellent
10.0
Pros: Everything in this hotel is fantastic
Details
Reviews
Overall 8.9 Excellent
Based on 1,368 reviews
Bar
10.0
Cleanliness
10.0
Vibe
9.8
Amenities
9.0
Room
8.7
Location
8.6
Service
8.5
Breakfast
7.5
Pool
5.3
Value
3.8
Service
8.4
8.5 Excellent
Pros: The place is clean and stylish
Cons: The food was horrible
They couldn't make common fried rice
Lack of variety on menu
6.3 Good
Pros: very good pillows
Cons: poor room service
10.0 Excellent
Pros: everything
Cons: nothing
9.2 Excellent
Pros: Staff was super nice and helpful. Bed and cushions were extremely comfortable.
Cons: Service could have been more efficient but everybody was always very nice - so, no problem.
4.5 Okay
Pros: restaurants in the hotel
Cons: The service at this hotel is absolutely haphazard. Some evenings they do the turndown some evenings they don't, the same for water, tea, minibar, etc. It seems the staff there have no protocols for service delivery and they do things out of memory, and then forget to do things... it was really unpleasant. Also, the front desk never answers the phone!
9.6 Excellent
Pros: well motivated and trained team in all areas as security, reception, restaurants, bar, room service great pool area best Asian restaurant
Cons: The windows in the room can not be opend
10.0 Excellent
Pros: The staff are amazing. Warm, helpful, caring
Cons: All good.
7.5 Good
Pros:
Cons: no early check in, insects are in the room
5.8 Okay
Pros: I booked 2 rooms on behalf of 2 friends visiting Kenya for the first time. I've always had a good experience with Dusit so I booked this room thinking it would be the same but unfortunately not.
Cons: Even though I called reservations to confirm the rooms before my friends arrived, the receptionist (Laura) welcoming them didn't check the attachment and gave my friends 1 room instead of 2. Terrible training and service for a global hotel chain.
9.6 Excellent
Pros: Rooms were very comfortable. Location is excellent
Cons: The service at soko was quite slow
8.8 Excellent
Pros: Location is excellent
Cons: The service at Soko
10.0 Excellent
Pros: Everything in this hotel is fantastic
Cons:
With a stay at Dusit D2 Nairobi, you'll be centrally located in Nairobi, a 4-minute drive from University of Nairobi and 14 minutes from Moi International Sports Centre. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in Nairobi? This hotel has facilities measuring 538 square feet (50 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
A haven in the city, this Nairobi hotel is ideally located for business, next to the Parliament building,walking distance to Kenyatta International Convention Centre and the government hub.This hotel is the ideal choice for discerning business travellers boasting an award winning Indian restaurant - Bhandini, a dine by the pool restaurant, coffee shop and bars.Explore attractions close to our hotel whether it is handmade African artifacts at Maasai market or the beautiful Nairobi National Park.
Overall 8.9 Excellent
Based on 3,679 reviews
All reviews
- All reviews
- Business
- Families
Good
7.5
Pros: Great restaurants and buffet. Secured and good location
Good
7.1
Pros: Restaurants was great specially the Indian.
Excellent
10.0
Pros: The staff in the pool bar were excellent especially Lucy and Nicholson. The place was very clean.
Excellent
9.2
Pros: The staff are excellent, friendly, helpful and professional
Good
7.9
Pros: Friendly staff and ocation.
Good
7.1
Pros: The place was fine, rooms where clean and comfortable.
Excellent
8.3
Pros: The staff was very kind. Breakfast buffet was good. Driver was very decent.
Good
7.5
Pros: taking taxi or Uber is convenient.
Okay
5.8
Pros: Good Location, excellent security measures good and tasty foods.
Details
Reviews
Overall 8.9 Excellent
Based on 3,679 reviews
Bar
9.5
Service
9.4
Location
9.4
WiFi
9.1
Breakfast
8.5
Vibe
7.6
Room
7.4
Cleanliness
6.4
Location
9.5
Service
9.4
Room
6.0
Location
9.5
Service
9.1
7.5 Good
Pros: Great restaurants and buffet. Secured and good location
Cons: No smoking rooms and smoking only by the pool bar and outside the hotel
7.1 Good
Pros: Restaurants was great specially the Indian.
Cons: Require refurbishment.
10.0 Excellent
Pros: The staff in the pool bar were excellent especially Lucy and Nicholson. The place was very clean.
Cons: Everything was perfect
9.2 Excellent
Pros: The staff are excellent, friendly, helpful and professional
Cons:
7.9 Good
Pros: Friendly staff and ocation.
Cons: Rooms are tired and need of renovation. E.g. bathroom sealant around sink/bath. Taps loose in sink, shower taps dated and a little temperamental. Prices also too high, glass of malbec 900! Cheaper at Karen club and Ole where rooms are pristine. Generally good however, and for this recent trip ideal location.
7.1 Good
Pros: The place was fine, rooms where clean and comfortable.
Cons: The staff tried to rip me off a couple of times. Roomrate increased with almost 80 dollars a night according to them. Also they wanted to charge me 30 dollars for breakfast each morning. At times I paid cash directly and still found it invoiced on my room when checking out. It's annoying to constantly need to recheck invoices, especially when you already pay a lot of money.
8.3 Excellent
Pros: The staff was very kind. Breakfast buffet was good. Driver was very decent.
Cons: Reception at television was very poor plus you need to add some more channels
7.5 Good
Pros: taking taxi or Uber is convenient.
Cons: It was very very noisy when I stayed there for the first night, because there was a concert which was held through a whole night, I didn't fall asleep until the second morning... very bad. Breakfast is not abundant either. The price is high so not cost-effective.
5.8 Okay
Pros: Good Location, excellent security measures good and tasty foods.
Cons: It's a 50 years old Building with old amenities and fittings. The staff are poorly trained. They tend to bill for the services that are complementary.
A haven in the city, this Nairobi hotel is ideally located for business, next to the Parliament building,walking distance to Kenyatta International Convention Centre and the government hub.This hotel is the ideal choice for discerning business travellers boasting an award winning Indian restaurant - Bhandini, a dine by the pool restaurant, coffee shop and bars.Explore attractions close to our hotel whether it is handmade African artifacts at Maasai market or the beautiful Nairobi National Park.
Awarded Kenya’s Leading Business Hotel by World Travel Awards, best IHG franchise hotel Middle East, Asia and Africa 2018, Crowne Plaza Nairobi sits in the heart of Upperhill business district, situated minutes away from the Central Business District and 20 Kms from the Jomo Kenyatta International Airport. Our 206 plush guestrooms provide every comfort you need at the end of a busy day. Drift off to sleep with the help of our special Sleep Advantage® program, which includes relaxation aromatherapy kit and ultra-soft premium beddings. We offer complimentary high-speed internet for all guests so you can always stay connected with your life at work and home. Embark on a culinary journey with exceptional service at Crowne Plaza Nairobi and experience flavours of Africa at our restaurants and bars. Indulge in an afternoon tea and snacks at Alabaster Lounge. For authentic and exciting dining experience, visit Sikia, our fine dining restaurant. Babalu’s Bar is the perfect venue to end a busy day as you sip and enjoy the vibrant ambiance with a live band. When planning for board meetings, conferences, cocktail parties or even a product launch, our dedicated team can assist you execute seamless events in our state of the art pillar-less ballroom that can accommodate up to 500 guests and an extra 13 meeting rooms to cater to all your needs. Recharge with our fully equipped Uzima fitness and wellness centre with an outdoor heated pool or unwind with a massage, sauna and steam bath.
Overall 8.9 Excellent
Based on 3,077 reviews
All reviews
- All reviews
Excellent
9.4
Pros: The room was comfortable with standard amenities. The view was better than usual (not a parking or another building).
Excellent
10.0
Pros: Nothing was too much trouble .
Mediocre
3.3
Pros: Location
Excellent
9.6
Pros: Very pleased with the amenities and very helpful staff but not the easiest place to get to, but will be easier ina few months when new roads are finished
Good
7.5
Pros: The staff was very friendly and the room was very clean. The bed was very comfortable with a well stocked bar.
Excellent
10.0
Pros: The staff were really friendly and the room was very clean. We had called earlier to inform them that were were actually newly weds and it was our first night together. The hotel went an extra mile to decorate the room with roses and it was breathtaking. We were also allowed late check out of 2 PM. thank you!!
Excellent
8.3
Pros: Happy to recommend Sikia restaurant on the mezzanine floor. Great food and excellent service.
Excellent
8.8
Pros: Safe and clean hotel. Nice staff. Thus time my room was ok. But i stayed one night only.
Excellent
9.6
Pros: Generally, staff friendly and welcoming, great breakfast. Maintenance issues attended to promptly.
Details
Reviews
Overall 8.9 Excellent
Based on 3,077 reviews
Pool
10.0
Bar
10.0
Service
9.6
Vibe
9.5
WiFi
9.5
Food
9.1
Room
9.0
Location
8.8
Breakfast
7.6
9.4 Excellent
Pros: The room was comfortable with standard amenities. The view was better than usual (not a parking or another building).
Cons: The food was ok. As a vegetarian, I don't expect a lot in Kenya. I had essentially two choices--vegetarian pizza, and pasta. There might have been a sandwich. I shouldn't complain, while the choice was limited the quality was good.
10.0 Excellent
Pros: Nothing was too much trouble .
Cons:
3.3 Mediocre
Pros: Location
Cons: They will give you different price the booking.com
9.6 Excellent
Pros: Very pleased with the amenities and very helpful staff but not the easiest place to get to, but will be easier ina few months when new roads are finished
Cons: access by road is not simple having to double back as roads are closed
7.5 Good
Pros: The staff was very friendly and the room was very clean. The bed was very comfortable with a well stocked bar.
Cons: The breakfast was not very good. It kind of ordinary.
10.0 Excellent
Pros: The staff were really friendly and the room was very clean. We had called earlier to inform them that were were actually newly weds and it was our first night together. The hotel went an extra mile to decorate the room with roses and it was breathtaking. We were also allowed late check out of 2 PM. thank you!!
Cons:
8.3 Excellent
Pros: Happy to recommend Sikia restaurant on the mezzanine floor. Great food and excellent service.
Cons:
8.8 Excellent
Pros: Safe and clean hotel. Nice staff. Thus time my room was ok. But i stayed one night only.
Cons:
9.6 Excellent
Pros: Generally, staff friendly and welcoming, great breakfast. Maintenance issues attended to promptly.
Cons: Very noisy hotel - loud noise volume from gym next to Baraka restaurant was distracting, likewise from conference rooms adjacent to cafe in foyer ?no sound proofing.
Awarded Kenya’s Leading Business Hotel by World Travel Awards, best IHG franchise hotel Middle East, Asia and Africa 2018, Crowne Plaza Nairobi sits in the heart of Upperhill business district, situated minutes away from the Central Business District and 20 Kms from the Jomo Kenyatta International Airport. Our 206 plush guestrooms provide every comfort you need at the end of a busy day. Drift off to sleep with the help of our special Sleep Advantage® program, which includes relaxation aromatherapy kit and ultra-soft premium beddings. We offer complimentary high-speed internet for all guests so you can always stay connected with your life at work and home. Embark on a culinary journey with exceptional service at Crowne Plaza Nairobi and experience flavours of Africa at our restaurants and bars. Indulge in an afternoon tea and snacks at Alabaster Lounge. For authentic and exciting dining experience, visit Sikia, our fine dining restaurant. Babalu’s Bar is the perfect venue to end a busy day as you sip and enjoy the vibrant ambiance with a live band. When planning for board meetings, conferences, cocktail parties or even a product launch, our dedicated team can assist you execute seamless events in our state of the art pillar-less ballroom that can accommodate up to 500 guests and an extra 13 meeting rooms to cater to all your needs. Recharge with our fully equipped Uzima fitness and wellness centre with an outdoor heated pool or unwind with a massage, sauna and steam bath.
Over the years, Fairmont The Norfolk has been refurbished to give it a modern touch while preserving its traditional charm. 170 guest rooms and suites, a heated outdoor swimming pool, health club, tropical landscaped grounds, and a range of restaurants, including the Lord Delamere Terrace, a popular rendezvous for international travelers and local regulars, Fairmont The Norfolk is undoubtedly Nairobi's gem.
Overall 8.9 Excellent
Based on 2,578 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
Okay
5.8
Pros: Location
Okay
5.8
Pros: Staff were very nice
Okay
4.6
Pros: Excellent food in the restaurant
Okay
5.4
Pros: Good but Overrated
Excellent
9.2
Pros: The hotel was safe. The staff were all very friendly. The grounds were beautiful. I used to stay there when I was younger. On the whole... good stay.
Good
7.9
Pros: Food and service was great. The old Black and White Photos showing the history of the hotel and Nairobi were interesting. The Terrace restaurant was very nice and great service.
Good
7.9
Pros: the hallThe bar the shop the staff
Excellent
9.2
Pros: Beautiful hotel with amazing staff doing everything they can to make your stay memorable
Details
Reviews
Overall 8.9 Excellent
Based on 2,578 reviews
Wellness
10.0
Pool
9.7
Service
8.5
Breakfast
8.3
Location
8.3
Room
7.1
WiFi
6.9
Comfort
5.4
Bar
5.3
Value
4.1
Wellness
10.0
Breakfast
8.5
Service
8.4
Location
7.8
Room
7.1
Bar
5.7
Comfort
5.4
Value
4.0
Location
8.6
Service
8.5
Breakfast
8.0
Room
6.8
WiFi
5.4
Comfort
5.3
Bar
5.3
Value
4.5
Pool
9.7
Breakfast
8.1
Location
8.0
Service
7.6
Room
6.5
Comfort
5.0
Value
4.7
Service
8.7
Amenities
8.5
Room
6.3
5.8 Okay
Pros: Location
Cons: Management is below standard. Failed to respond to multiple messages prior to visit to correct issues. Delayed checkout for two hours with false argument that we had to pay taxes that were included per booking contract.
5.8 Okay
Pros: Staff were very nice
Cons: Not value for money at all. Completely overpriced for the services you get! There are other hotels in Nairobi that are of similar standards but half the price you pay at the Norfolk.
4.6 Okay
Pros: Excellent food in the restaurant
Cons: Inflexible front office Totally overpriced Mediocre service
5.4 Okay
Pros: Good but Overrated
Cons: It’s good and clean! But you don’t get what you pay for !
9.2 Excellent
Pros: The hotel was safe. The staff were all very friendly. The grounds were beautiful. I used to stay there when I was younger. On the whole... good stay.
Cons: The bedrooms need to be renovated ... they are a bit old.... Food is OK... I was served raw chicken ... which the chef offered to replace but I had to catch a flight.... I was still charged for the chicken... which was unacceptable.
7.9 Good
Pros: Food and service was great. The old Black and White Photos showing the history of the hotel and Nairobi were interesting. The Terrace restaurant was very nice and great service.
Cons: nothing was bad. Room was average size. View was not great but not much you can do about the building next door.
7.9 Good
Pros: the hallThe bar the shop the staff
Cons: small room with old furnitures and ugly view
9.2 Excellent
Pros: Beautiful hotel with amazing staff doing everything they can to make your stay memorable
Cons: Internet connection was not fast even if I purchased 28 USD package per day.
Over the years, Fairmont The Norfolk has been refurbished to give it a modern touch while preserving its traditional charm. 170 guest rooms and suites, a heated outdoor swimming pool, health club, tropical landscaped grounds, and a range of restaurants, including the Lord Delamere Terrace, a popular rendezvous for international travelers and local regulars, Fairmont The Norfolk is undoubtedly Nairobi's gem.
Listed amongst the top hotels in Nairobi, Sarova Panafric offers 162 rooms in a range of Superior, Executive, Club, Studio and Themed Suites - all recently refurbished and decorated in a contemporary vibrant African style.Rated amongst the best hotels in Nairobi, Sarova Panafric offers a wide range of banqueting and conferencing facilities. To wind up the day, take a dip in the pool Or simply enjoy a cool drink at the Flame Tree bar or Pool Deck restaurant.
Overall 8.9 Excellent
Based on 1,279 reviews
All reviews
- All reviews
- Couples
- Business
Excellent
8.3
Pros: The room was very clean and especially the air in the room was to behold. I always check the washrooms first whenever I check into any hotel and my expectations were exceeded.
Excellent
10.0
Pros: I liked everything about the hotel. it was value for money as well. Excellent customer service, I liked the design on the restaurant and other places. the wood finish is perfect! I will definitely come again.
Excellent
8.3
Pros: The break fast was very good but a little too expensive.
Excellent
9.6
Pros: Restaurant is excellent, thoughtful touches in the room (e.g. Electric kettle is full after housekeeping has passed), WiFi is good, staff are very helpful and professional!
Okay
5.8
Pros: Friendly staff that offer good advice for sightseeing and other necessities.
Excellent
9.2
Pros: We arrived at 8am after a long day travelling and they let us check in then! Perfect. We had a problem with our lights and they came straight away to sort the problem.
Good
7.9
Pros: Amazing staff. So friendly and helpful.
Good
7.1
Pros: Very clean.
Excellent
10.0
Pros: The staff are extremely well trained I don't know why this hotel is not starred as luxury. I enjoyed all bits of conversations with the people who worked at Sarova Panafric.
It sits in a quiet neighbourhood right next to Uhuru Park a 250 KSH (Uber) taxi ride away from Westlands, and within 10 mins' stroll (only during the day though) to Central Business District which has supermarkets for any daily needs. The complimentary breakfast is hearty.
The hotel provided for me a quiet getaway from the busy daily life, while offering all conveniences at hand. Value for money.
Excellent
10.0
Pros: It is the first time in a long time that everything was 100%
Good
7.1
Pros: Good strong shower, staff were exceptionally friendly and efficient, impressive selection at breakfast, satisfactory WiFi.
Excellent
8.0
Pros: Friendly staff, breakfast was good, clean environment.
Details
Reviews
Overall 8.9 Excellent
Based on 1,279 reviews
Service
9.6
Vibe
9.4
Breakfast
9.0
Food
9.0
Location
8.3
WiFi
8.2
Room
7.4
Pool
6.8
Comfort
4.6
Value
3.6
Service
9.3
Room
7.1
Service
9.6
Food
9.1
8.3 Excellent
Pros: The room was very clean and especially the air in the room was to behold. I always check the washrooms first whenever I check into any hotel and my expectations were exceeded.
Cons: I did not like that I had to pay an extra 8500 ksh for early check in. My expectation was that check ins are supposed to be from 6am but this was not the case.
10.0 Excellent
Pros: I liked everything about the hotel. it was value for money as well. Excellent customer service, I liked the design on the restaurant and other places. the wood finish is perfect! I will definitely come again.
Cons: Apart from the renovation which was going on and producing a lot of noises, everything was perfect.
8.3 Excellent
Pros: The break fast was very good but a little too expensive.
Cons: It was a bit too noisy because of the construction work that was taking place
9.6 Excellent
Pros: Restaurant is excellent, thoughtful touches in the room (e.g. Electric kettle is full after housekeeping has passed), WiFi is good, staff are very helpful and professional!
Cons: The hotel is being refurbished so a lot of noise but they've reduced their rates significantly so still is excellent value for money.
5.8 Okay
Pros: Friendly staff that offer good advice for sightseeing and other necessities.
Cons: Hotel is under construction/renovation. Construction crew starts at 7:00am, jackhammers go from 8:30am-5:00pm. Cannot hear yourself think nor rest during the day. Main dining room has live music/singers nightly; they are good but the music wafts into the rooms until after 11:00pm...again no easy sleep for us jet-lagged folks.
9.2 Excellent
Pros: We arrived at 8am after a long day travelling and they let us check in then! Perfect. We had a problem with our lights and they came straight away to sort the problem.
Cons:
7.9 Good
Pros: Amazing staff. So friendly and helpful.
Cons: They did warn us that building work was taking place but the noise level between 8am and 5pm was extreme. Impossible to relax by the pool. Prices should have been reduced accordingly.
7.1 Good
Pros: Very clean.
Cons: After staying here a few days previously we were disappointed upon our return. The hotel hadnt got our booking despite booking through here and therefore having a confirmation number. We had to rebook a room there and then. We had a room that was near to building work, not a problem as it stopped at 5pm, but it would have been nice to have been informed. This also started again at 8:30am, luckily we were leaving and not having a lie in! There was also a loud noise throughout the night which might have been a generator. Overall a disappointing second time here.
10.0 Excellent
Pros: The staff are extremely well trained I don't know why this hotel is not starred as luxury. I enjoyed all bits of conversations with the people who worked at Sarova Panafric.
It sits in a quiet neighbourhood right next to Uhuru Park a 250 KSH (Uber) taxi ride away from Westlands, and within 10 mins' stroll (only during the day though) to Central Business District which has supermarkets for any daily needs. The complimentary breakfast is hearty.
The hotel provided for me a quiet getaway from the busy daily life, while offering all conveniences at hand. Value for money.
Cons: There is nothing I found to be lacking from this hotel. The parent hotel Sarova Stanley has a great authentic decor from the old colonial times, but it can be visited from Panafric.
10.0 Excellent
Pros: It is the first time in a long time that everything was 100%
Cons: There was nothing that I did not like
7.1 Good
Pros: Good strong shower, staff were exceptionally friendly and efficient, impressive selection at breakfast, satisfactory WiFi.
Cons: Extensive and noisy renovation in progress. Fire alarm sounding in the night.
8.0 Excellent
Pros: Friendly staff, breakfast was good, clean environment.
Cons: Some rooms need an update
Listed amongst the top hotels in Nairobi, Sarova Panafric offers 162 rooms in a range of Superior, Executive, Club, Studio and Themed Suites - all recently refurbished and decorated in a contemporary vibrant African style.Rated amongst the best hotels in Nairobi, Sarova Panafric offers a wide range of banqueting and conferencing facilities. To wind up the day, take a dip in the pool Or simply enjoy a cool drink at the Flame Tree bar or Pool Deck restaurant.
Hilton Nairobi is located in the central business district and is a 25 minute drive from Jomo Kenyatta International Airport. The hotel is renowned for its 11 spacious meeting rooms offering natural daylight for up to 500 people, and a robust business center with secretarial services and WiFi access. Each room features a modern working desk, WiFi access and 37- and 42-inch flat-screen TVs with satellite channels. Guests in the executive rooms enjoy access to the executive lounge serving complimentary snacks and beverages. The hotel has five dining outlets from which to choose. Sample international and Kenyan dishes at the Travellers Restaurant, try fine Italian cuisine at Sale e Pepe restaurant or have a well-deserved pint at the Hilton Nairobi Jockey Pub or Pool Bar and Restaurant. Refresh in the outdoor heated pool, shape up at the fully equipped gym or have a relaxing massage in the newly refurbished massage rooms.
Overall 8.8 Excellent
Based on 7,579 reviews
All reviews
- All reviews
- Families
- Business
- Couples
Excellent
9.6
Pros: The old world charm of the place, the location, most importantly the attitude of the staff. From the guys who man the vehicle entry guard posts to the receptionists to the housekeeping, all staff were unfailingly courteous, genuinely wanting their guests to be comfortable. We requested a late checkout and they were happy to accommodate us for extra 3 hours
Excellent
9.4
Pros: Everything is lovely with the Hilton Nairobi, especially the staff.
Good
7.9
Pros: Comfortable hotel in the heart of Nairobi. Clean and spacious room with bath tube inside the bathroom. Perfect location - close to all major sights of Nairobi. Delicious food in the hotel restaurant.
Good
7.9
Pros: Excellent location and staff
Good
6.5
Pros: Staff were friendly. Location was solid, although Nairobi CBD traffic can be brutal.
Excellent
9.6
Pros: Overall very good, hotel and food. The pool and pool restaurant, very good. I would recommend this place.
Excellent
10.0
Pros: I was coming from a very remote area of Kenya. Everything from the man who picked me up at the airport to the concierge to the lovely room to the man who took me back to the airport was perfect. Couldn't have asked for a better stay.
Excellent
10.0
Pros: Towels were nice and soft
Good
7.1
Pros: The stuff was helpful
Excellent
9.2
Pros: Clean and spacious, very quiet and comfortable
Excellent
9.2
Pros: I liked the lounge, the view and the service. Staff at front desk were terrific.I could
Good
7.1
Pros: Good location and good pool.
Details
Reviews
Overall 8.8 Excellent
Based on 7,579 reviews
Service
9.5
Location
9.2
Breakfast
7.9
Vibe
7.8
WiFi
7.0
Room
6.7
Comfort
6.0
Value
5.0
Service
9.1
Room
5.7
Service
9.4
Location
8.9
Vibe
6.7
9.6 Excellent
Pros: The old world charm of the place, the location, most importantly the attitude of the staff. From the guys who man the vehicle entry guard posts to the receptionists to the housekeeping, all staff were unfailingly courteous, genuinely wanting their guests to be comfortable. We requested a late checkout and they were happy to accommodate us for extra 3 hours
Cons: Security check at entrance, but they tried to make it as easy as possible
9.4 Excellent
Pros: Everything is lovely with the Hilton Nairobi, especially the staff.
Cons: Only one thing bad: the room telephones are badly in need of upgrade. They appear to be from the 1970s.
7.9 Good
Pros: Comfortable hotel in the heart of Nairobi. Clean and spacious room with bath tube inside the bathroom. Perfect location - close to all major sights of Nairobi. Delicious food in the hotel restaurant.
Cons: A possible billing error arose at the day of booking with my credit card had been charged the extra amount of USD 300. Now (after the stay) I have to do much paperwork for getting refund. Also did not like too many people from the hotel staff knocking at the room door in the morning at the day of check-out.
7.9 Good
Pros: Excellent location and staff
Cons: Dated hotel which is now 50 years old and it shows Absolutely ridiculous $30 breakfast for adults and $15 for kids
6.5 Good
Pros: Staff were friendly. Location was solid, although Nairobi CBD traffic can be brutal.
Cons: Room was small, bland, and surprisingly run down. Rust through the shower (which was missing its shower head - water dribbled out of the pipe). Sink & toilet in only marginally better state. Plaster smeared haphazardly over floor & corners of fixtures/bath. You come to expect shoddy worksmanship living in these parts, but didn't think I'd see it on this scale in a Hilton.
9.6 Excellent
Pros: Overall very good, hotel and food. The pool and pool restaurant, very good. I would recommend this place.
Cons: Bathroom could be finished to a better standard. Like the sealants.
10.0 Excellent
Pros: I was coming from a very remote area of Kenya. Everything from the man who picked me up at the airport to the concierge to the lovely room to the man who took me back to the airport was perfect. Couldn't have asked for a better stay.
Cons: I wish I had more time there!! Buffet is a little pricey but not a deal breaker
10.0 Excellent
Pros: Towels were nice and soft
Cons: Temperature of fridge very low
7.1 Good
Pros: The stuff was helpful
Cons: Very old hotel
9.2 Excellent
Pros: Clean and spacious, very quiet and comfortable
Cons:
9.2 Excellent
Pros: I liked the lounge, the view and the service. Staff at front desk were terrific.I could
Cons: I could not log in my laptop and smartphone both on Wifi.
7.1 Good
Pros: Good location and good pool.
Cons: The check in was difficult, the room was different from what supposed but this was solved eventually.
Hilton Nairobi is located in the central business district and is a 25 minute drive from Jomo Kenyatta International Airport. The hotel is renowned for its 11 spacious meeting rooms offering natural daylight for up to 500 people, and a robust business center with secretarial services and WiFi access. Each room features a modern working desk, WiFi access and 37- and 42-inch flat-screen TVs with satellite channels. Guests in the executive rooms enjoy access to the executive lounge serving complimentary snacks and beverages. The hotel has five dining outlets from which to choose. Sample international and Kenyan dishes at the Travellers Restaurant, try fine Italian cuisine at Sale e Pepe restaurant or have a well-deserved pint at the Hilton Nairobi Jockey Pub or Pool Bar and Restaurant. Refresh in the outdoor heated pool, shape up at the fully equipped gym or have a relaxing massage in the newly refurbished massage rooms.
While in the Nairobi Capital, either on transit to any destination, or just on business or leisure, do not miss the opportunity to explore our personalized services in the heart of City Center. The Best Western Plus® Meridian Hotel shares its location with the Kenyatta International Convention Centre. Government Offices, Banks, Institutions, Multinational Companies are all at a walking distance and within the green belt. Experience the many cuisine delicacies available 24-hours a day. The Restaurant, Coffee Shop, Bar, Common Lobby, Private Lounge, Ample Parking, Business Center, Convention Center, Free Wi-Fi, and Central Air Conditioning are just a few of the facilities that the hotel boasts on the premises. Enjoy sensational shopping and all recreational and business facilities at a walking distance from us. The hotel boasts direct access to all the famous City Night Life. Newly refurbished rooms have a modern design and are equipped with all the amenities and facilities to cater to the international traveler.
Overall 8.5 Excellent
Based on 4,227 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
Excellent
9.6
Pros: Restaurant staff and service.
Excellent
9.2
Pros: Friendly staff
Excellent
10.0
Pros: Everything else was just fine
Excellent
10.0
Pros: Good central location; all staff were brilliant - friendly and helpful, reception, restaurant and spa. Very comfy bed. Great food. We would definitely stay here again.
Good
7.1
Pros: Breakfast was good. staff very friendly
Excellent
8.8
Pros: Great staff
Excellent
10.0
Pros: The staff are amazing and the hotel had everything and more. This is the best place I've stayed and I will definitely come back. Everything is perfect.
Excellent
8.2
Pros: Breakfast every morning, internet was fast enough to do work from the hotel (doing online conference calls, vpn, etc), located in quiet area away from bars with less road traffic. Overall i thought the price was incredible forthe value. Ive only ever stayed in the hilton when travelling to nairobi, but i will definitely return to best western henceforth.
Excellent
9.6
Pros: Excellent service, all of the amenities I need, good food, clean comfortable surroundings. Good value. I would gladly recommend this property.
Excellent
9.0
Pros: Enjoyed my stay here after a safari tour, nice to have a hot shower!
Excellent
8.0
Pros: The value pricing and food were really nice. The service of the staff was exceptional. The rooms are dated and could use an upgrade but the staff and food make up for it. The checkin staff and guest relations executive was very helpful and made the stay pleasant. All the staff n posters are attentive and helpful, late night checkin staff provide service equal to a 5 star.
Details
Reviews
Overall 8.5 Excellent
Based on 4,227 reviews
Service
9.1
Breakfast
9.0
Location
8.2
Room
7.9
WiFi
6.4
Service
9.3
Breakfast
8.9
Room
8.4
Location
8.1
Pool
8.0
Bar
7.8
Service
9.2
Breakfast
8.7
Location
7.9
Room
7.3
Service
9.3
Breakfast
9.0
Location
8.0
Room
7.6
Comfort
6.6
Breakfast
8.7
Service
8.7
Location
8.2
Cleanliness
8.1
Room
7.6
9.6 Excellent
Pros: Restaurant staff and service.
Cons: Tap was it fixed in the kitchen even after promising will do next day.
9.2 Excellent
Pros: Friendly staff
Cons: Check in delays in morning for 2hrs
10.0 Excellent
Pros: Everything else was just fine
Cons: Carpet in hallways needs cleaning
10.0 Excellent
Pros: Good central location; all staff were brilliant - friendly and helpful, reception, restaurant and spa. Very comfy bed. Great food. We would definitely stay here again.
Cons: the weather! it was a bit cooler than expected in August.
7.1 Good
Pros: Breakfast was good. staff very friendly
Cons: I have a big issue with my booking, and paid for I booked a queen sized room, quiet and not on the ground floor. When I got to the hotel I was put in a single room on the 5th floor, not quiet as it was next to a reception area. I have an issue with this. I told the manager when I checked in that I had booked a queen room. He said no but if I paid extra I could have one. I will be fighting this issue and need to speak to booking.com. On checkout I was shown their booking which stated a single room. but my booking slip showed a queen room. I need a refund for this mistake.
8.8 Excellent
Pros: Great staff
Cons:
10.0 Excellent
Pros: The staff are amazing and the hotel had everything and more. This is the best place I've stayed and I will definitely come back. Everything is perfect.
Cons: Everything was perfect
8.2 Excellent
Pros: Breakfast every morning, internet was fast enough to do work from the hotel (doing online conference calls, vpn, etc), located in quiet area away from bars with less road traffic. Overall i thought the price was incredible forthe value. Ive only ever stayed in the hilton when travelling to nairobi, but i will definitely return to best western henceforth.
Cons: No complaints at all.
9.6 Excellent
Pros: Excellent service, all of the amenities I need, good food, clean comfortable surroundings. Good value. I would gladly recommend this property.
Cons:
9.0 Excellent
Pros: Enjoyed my stay here after a safari tour, nice to have a hot shower!
Cons:
8.0 Excellent
Pros: The value pricing and food were really nice. The service of the staff was exceptional. The rooms are dated and could use an upgrade but the staff and food make up for it. The checkin staff and guest relations executive was very helpful and made the stay pleasant. All the staff n posters are attentive and helpful, late night checkin staff provide service equal to a 5 star.
Cons: The dated rooms, the location is good for the price. The mattresses could use an upgrade and the the ac could use a cleaning, it’s functions fine thought. The rooms are dated thought and glass door and glass panel on the wall aren’t that great. Normal wall would do a better job of keeping noise of the bathrooms insulated from the room.
While in the Nairobi Capital, either on transit to any destination, or just on business or leisure, do not miss the opportunity to explore our personalized services in the heart of City Center. The Best Western Plus® Meridian Hotel shares its location with the Kenyatta International Convention Centre. Government Offices, Banks, Institutions, Multinational Companies are all at a walking distance and within the green belt. Experience the many cuisine delicacies available 24-hours a day. The Restaurant, Coffee Shop, Bar, Common Lobby, Private Lounge, Ample Parking, Business Center, Convention Center, Free Wi-Fi, and Central Air Conditioning are just a few of the facilities that the hotel boasts on the premises. Enjoy sensational shopping and all recreational and business facilities at a walking distance from us. The hotel boasts direct access to all the famous City Night Life. Newly refurbished rooms have a modern design and are equipped with all the amenities and facilities to cater to the international traveler.
When you stay at Golden Tulip Westlands Nairobi in Nairobi, you'll be in the business district, within a 15-minute drive of Moi International Sports Centre and Nairobi National Park. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Overall 8.5 Excellent
Based on 2,235 reviews
All reviews
- All reviews
- Solo
- Couples
- Business
Excellent
9.6
Pros: Everything
Mediocre
3.3
Pros: Location is good
Excellent
8.5
Pros: Good location. Friendly and helpful staff. Excellent spread.
Good
7.5
Pros: Location, simple hôtel and convenient. Great for short stay.
Excellent
9.6
Pros: Staff werw very very friendlt and made sure to remember you, the room was lovpey and spacious
Excellent
9.6
Excellent
9.2
Pros: Amazing staff, Great Location and Good Business Hotel
Excellent
8.8
Pros: Spacious room, room ammenities were superb. Cleanliness. Bed was quite comfortable.
Good
7.1
Pros: The hospitality of the members of staff at the front office and the travel office too. The room was big enough.
Excellent
9.6
Pros: The breakfast was excellent.
Details
Reviews
Overall 8.5 Excellent
Based on 2,235 reviews
WiFi
8.8
Bar
8.7
Service
8.4
Location
8.1
Room
7.7
Breakfast
7.4
Service
7.8
Comfort
7.4
Room
6.6
Service
8.6
Breakfast
7.9
Room
7.6
Service
7.5
9.6 Excellent
Pros: Everything
Cons: A fridge in the room is needed
3.3 Mediocre
Pros: Location is good
Cons: Very poor service
8.5 Excellent
Pros: Good location. Friendly and helpful staff. Excellent spread.
Cons:
7.5 Good
Pros: Location, simple hôtel and convenient. Great for short stay.
Cons: Breakfast.
9.6 Excellent
Pros: Staff werw very very friendlt and made sure to remember you, the room was lovpey and spacious
Cons: The view from the pool was obstructed by a big white sheet.
9.6 Excellent
Pros:
Cons: Location Is out of center but acceptable
9.2 Excellent
Pros: Amazing staff, Great Location and Good Business Hotel
Cons:
8.8 Excellent
Pros: Spacious room, room ammenities were superb. Cleanliness. Bed was quite comfortable.
Cons:
7.1 Good
Pros: The hospitality of the members of staff at the front office and the travel office too. The room was big enough.
Cons: The surrounding night clubs. They turn to be too noisy at night. And the lack of attention by the breakfast crew in the morning , despite it being a buffet. Sometimes clients need assistance.
9.6 Excellent
Pros: The breakfast was excellent.
Cons: Did not like the fact that they deducted your account from your debit card without your permission.
When you stay at Golden Tulip Westlands Nairobi in Nairobi, you'll be in the business district, within a 15-minute drive of Moi International Sports Centre and Nairobi National Park. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
With a stay at Nairobi Safari Club in Nairobi (Central Business District), you'll be a 2-minute drive from University of Nairobi and 5 minutes from Yaya Centre. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Overall 8.4 Excellent
Based on 1,204 reviews
All reviews
- All reviews
Good
7.9
Pros: Hannah, the Boss lady ever so graceful! All the front desk staff who went all out to make my stay comfortable....!
Excellent
9.6
Pros: They had a very great breakfast Staff are friendly The rooms are clean n spacious
Excellent
9.2
Pros: Helpful staff, delicious breakfast, comfortable big rooms, high speed internet. It's absolute value for money
Excellent
8.8
Pros: Very spacious, fully equipped and clean room, very friendly staff, central but relatively safe location in the city centre, family friendly hotel, good bar and restaurant.
Excellent
10.0
Pros: Rooms with balcony. Great location and rich breakfast buffet. It's an old hotel but very comfortable and friendly staff.
Excellent
10.0
Pros: The location was great, and there was a money exchange at the front desk. The staff were very welcoming and also escorted me to the bus stop.
Okay
5.0
Pros: The property is located in the center. It’s easy to walk to shops and some restaurants.
Excellent
8.3
Pros: The design of the room was very good.
Excellent
8.3
Pros: The bed
Excellent
9.6
Pros: The room and the size
Details
Reviews
Overall 8.4 Excellent
Based on 1,204 reviews
Wellness
10.0
Location
9.0
WiFi
8.9
Breakfast
8.8
Service
8.8
Amenities
7.1
Vibe
6.5
Room
6.3
Cleanliness
5.5
7.9 Good
Pros: Hannah, the Boss lady ever so graceful! All the front desk staff who went all out to make my stay comfortable....!
Cons: Noise from the disco nearby...just too much on the weekends !
9.6 Excellent
Pros: They had a very great breakfast Staff are friendly The rooms are clean n spacious
Cons: Pressing clothes was too pricy
9.2 Excellent
Pros: Helpful staff, delicious breakfast, comfortable big rooms, high speed internet. It's absolute value for money
Cons:
8.8 Excellent
Pros: Very spacious, fully equipped and clean room, very friendly staff, central but relatively safe location in the city centre, family friendly hotel, good bar and restaurant.
Cons: The hotel has seen better days and was therefore slightly overpriced. Door to the balcony was damaged. Check-in procedure could be a bit more smoothly and faster.
10.0 Excellent
Pros: Rooms with balcony. Great location and rich breakfast buffet. It's an old hotel but very comfortable and friendly staff.
Cons:
10.0 Excellent
Pros: The location was great, and there was a money exchange at the front desk. The staff were very welcoming and also escorted me to the bus stop.
Cons: Everything was fine :)
5.0 Okay
Pros: The property is located in the center. It’s easy to walk to shops and some restaurants.
Cons: The property is old. The water pressure in the washroom is low. The facilities in the room were old too. Windows are not sound proof and during night a lot of noises coming from the road and the clubs around.
8.3 Excellent
Pros: The design of the room was very good.
Cons: The colours of uniforms of most staff members is dull. Receptionists are in grey. Bar persons are in black.
8.3 Excellent
Pros: The bed
Cons: The bathroom where small
9.6 Excellent
Pros: The room and the size
Cons: Shower takes time water to be heated
With a stay at Nairobi Safari Club in Nairobi (Central Business District), you'll be a 2-minute drive from University of Nairobi and 5 minutes from Yaya Centre. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
A stay at The Heron Portico places you in the heart of Nairobi, within a 5-minute drive of Nairobi Hospital and City Hall. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
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Overall 8.4 Excellent
Based on 1,694 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
Excellent
8.8
Pros: The staff the decorations the food it was a great experience
Excellent
8.8
Pros: Nice, clean, decent for the price
Excellent
8.8
Pros: Very nice reception area. Friendly staff and very nice restaurants that you can choose from. The room was spacious and clean.
Excellent
8.3
Pros: Excellent breakfast with great joice
Excellent
9.6
Pros: Really friendly stuff, and the room was really clean
Excellent
8.3
Pros: The reception was excellent
Excellent
9.6
Pros: All the staff were lovely. Very accommodating. Rooms were clean. Beds were comfortable. The facilities within the hotel were very good. The gym and steam room were well equipped. Overall, we both left very happy. Would recommend highly.
Good
7.9
Excellent
9.6
Pros: The staff were fantastic from the front security all the way through to the porter. The gym and look were very clean and the breakfast was pretty good. They kept our bags for the day and despite not having a general safe to keep our passport and laptop in, they did put as at ease with the security of the holding room. Would definitely recommend and return.
Excellent
10.0
Pros: I arrived to the hotel a little under the weather and was blown away with how much everyone cared for me. People made me ginger tea, and even checked on me! So above and beyond. I left 100% betterr, well rested from the comfortable bed, and with a big smile on my face! Thanks for going the extra mile and making my stay so awesome and comfortable!! I truly didn’t want to leave.
Good
7.9
Pros: Breakfast really nice
Excellent
10.0
Pros: staff very friendly and accomodating
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Details
Reviews
Overall 8.4 Excellent
Based on 1,694 reviews
Location
9.0
Service
8.9
Breakfast
7.4
Room
7.0
WiFi
2.6
Service
9.0
Location
8.7
Breakfast
7.8
Room
6.4
Location
9.1
Service
9.1
Amenities
7.5
Comfort
6.7
Room
6.5
Service
9.0
Food
8.1
Service
9.1
8.8 Excellent
Pros: The staff the decorations the food it was a great experience
Cons: Nothing
8.8 Excellent
Pros: Nice, clean, decent for the price
Cons: Very expensive breakfast for what it is...
8.8 Excellent
Pros: Very nice reception area. Friendly staff and very nice restaurants that you can choose from. The room was spacious and clean.
Cons: There were some amenities missing: hair dryer. It wasn’t a big deal as we can easily be without it, but just thought it’s worth mentioning.
8.3 Excellent
Pros: Excellent breakfast with great joice
Cons:
9.6 Excellent
Pros: Really friendly stuff, and the room was really clean
Cons:
8.3 Excellent
Pros: The reception was excellent
Cons: The lamb steak was not well dine but I spoke with the chef. They also need to have slippers /sandals in the room.
9.6 Excellent
Pros: All the staff were lovely. Very accommodating. Rooms were clean. Beds were comfortable. The facilities within the hotel were very good. The gym and steam room were well equipped. Overall, we both left very happy. Would recommend highly.
Cons: The pool was too cold to swim in
7.9 Good
Pros:
Cons: The bathrooms are small
9.6 Excellent
Pros: The staff were fantastic from the front security all the way through to the porter. The gym and look were very clean and the breakfast was pretty good. They kept our bags for the day and despite not having a general safe to keep our passport and laptop in, they did put as at ease with the security of the holding room. Would definitely recommend and return.
Cons: The general amenities were great (gym, pool, bar, restaurant) however the smaller details in our room did let us down. The shower had a leak via the door, the tv remote didn't work and the Wi-Fi strength was quite poor at times.
10.0 Excellent
Pros: I arrived to the hotel a little under the weather and was blown away with how much everyone cared for me. People made me ginger tea, and even checked on me! So above and beyond. I left 100% betterr, well rested from the comfortable bed, and with a big smile on my face! Thanks for going the extra mile and making my stay so awesome and comfortable!! I truly didn’t want to leave.
Cons:
7.9 Good
Pros: Breakfast really nice
Cons: the beddings didn't seem as clean.
10.0 Excellent
Pros: staff very friendly and accomodating
Cons: dining needs some improvement. Not so many menus at all..........Many things written in the menu are not offered.
they need to learn to offer everything written in the menu.
They also lack traditional African dishes
A stay at The Heron Portico places you in the heart of Nairobi, within a 5-minute drive of Nairobi Hospital and City Hall. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
With a stay at Hillpark Hotel in Nairobi, you'll be within a 5-minute drive of Kenya Railway Golf Club and National Archives. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 6 meeting rooms available for events. Free self parking is available onsite.
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Overall 8.3 Excellent
Based on 813 reviews
All reviews
- All reviews
Good
7.5
Pros: The rooms were clean and staff was very nice to us. We stayed 5 nights
Good
6.7
Pros: Hot shower.
Okay
5.4
Pros: Just the pool
Good
6.3
Pros: apartment was spacious and bed very comfortable. housekeeping very friendly
Excellent
10.0
Pros: Breakfast was excellent, a bit expensive, but in accordance to the local prices.
Excellent
10.0
Pros: Staff were amazing, made us feel really welcome. Rooms were comfortable, clean and modern. Pool was nice and warm, really enjoyed our stay.
Good
6.3
Pros: Room space
Excellent
9.6
Pros: Everything
Excellent
9.2
Pros: Hospitable staff
Details
Reviews
Overall 8.3 Excellent
Based on 813 reviews
Wellness
10.0
Service
8.8
Location
8.8
Cleanliness
8.3
Room
7.5
Amenities
6.7
Pool
6.6
Food
6.2
Breakfast
4.5
WiFi
4.5
7.5 Good
Pros: The rooms were clean and staff was very nice to us. We stayed 5 nights
Cons: There is a gym class starting early morning and it disturbs yo. Also the food selection is very limit
6.7 Good
Pros: Hot shower.
Cons: The staff was not friendly or helpful. Pool was cold and not heated
5.4 Okay
Pros: Just the pool
Cons: I didn’t like the fact that those who came to check on me were made to feel like intruders.
6.3 Good
Pros: apartment was spacious and bed very comfortable. housekeeping very friendly
Cons: apartment was very dark and very dated. bathroom especially could use an upgrade. there was no separate shower and getting temperature right on shower head was very tricky.
10.0 Excellent
Pros: Breakfast was excellent, a bit expensive, but in accordance to the local prices.
Cons: Did not have good connection in the first two days.
10.0 Excellent
Pros: Staff were amazing, made us feel really welcome. Rooms were comfortable, clean and modern. Pool was nice and warm, really enjoyed our stay.
Cons:
6.3 Good
Pros: Room space
Cons: The stuff is tough and not friendly
9.6 Excellent
Pros: Everything
Cons:
9.2 Excellent
Pros: Hospitable staff
Cons: Increase variety of food for breakfast
With a stay at Hillpark Hotel in Nairobi, you'll be within a 5-minute drive of Kenya Railway Golf Club and National Archives. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 6 meeting rooms available for events. Free self parking is available onsite.
With a stay at Kahama Hotel in Nairobi (Ngara), you'll be a 2-minute drive from University of Nairobi and 6 minutes from Yaya Centre. Featured amenities include a computer station, dry cleaning/laundry services, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
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Overall 7.8 Good
Based on 1,136 reviews
All reviews
- All reviews
- Couples
Good
6.3
Pros: rooms were spacious. Wifi was perfect.
Good
7.1
Pros: Clean, and cheap. Good for overnight stays. Slept only 5 hours there as I had a very early morning flight.
Excellent
10.0
Pros: It was perfect though the tea was not so hot and add some more kienyeji foods like nduma and gwaci
Good
7.5
Pros: Breakfast is terrific
Good
7.5
Pros: Good place to stay for a short trip. Hotel next to a very busy roundabout and bus station. It’s off a slip road which makes it slightly difficult to get to by car. However, for a budget hotel it has good amenities and is clean.
Excellent
9.2
Pros: Breakfast & dinner were good, staff are great very helpful for anything you might need
Good
7.9
Pros: Though small, it's very clean. Breakfast is good and heavy. It's not included in our room so we had to pay 5usd each, but it was value for money. Staff are helpful and accommodating, especially the room attendants and the restaurant server, for the receptionist, maybe she could smile more.
Okay
5.4
Excellent
9.6
Pros: Excelent hotel! Really nice staff and good room quality price!
Excellent
10.0
Pros: Great place to stay in Nairobi!
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Details
Reviews
Overall 7.8 Good
Based on 1,136 reviews
Service
9.0
Breakfast
8.5
Value
8.4
WiFi
6.9
Location
6.7
Room
6.0
Comfort
4.0
Amenities
3.0
Location
6.5
6.3 Good
Pros: rooms were spacious. Wifi was perfect.
Cons: Located next to Thika roundabout is noisy. Tirth floor is quite a climb.
7.1 Good
Pros: Clean, and cheap. Good for overnight stays. Slept only 5 hours there as I had a very early morning flight.
Cons: Very small bathroom but otherwise ok. No safe.
10.0 Excellent
Pros: It was perfect though the tea was not so hot and add some more kienyeji foods like nduma and gwaci
Cons: I liked everything
7.5 Good
Pros: Breakfast is terrific
Cons: The thin old blanket, especially since 8th Sept was very cold.
7.5 Good
Pros: Good place to stay for a short trip. Hotel next to a very busy roundabout and bus station. It’s off a slip road which makes it slightly difficult to get to by car. However, for a budget hotel it has good amenities and is clean.
Cons: Decor is a bit outdated.
9.2 Excellent
Pros: Breakfast & dinner were good, staff are great very helpful for anything you might need
Cons: Slightly awkward to get to in a car but right beside the busy streets of nairobi
7.9 Good
Pros: Though small, it's very clean. Breakfast is good and heavy. It's not included in our room so we had to pay 5usd each, but it was value for money. Staff are helpful and accommodating, especially the room attendants and the restaurant server, for the receptionist, maybe she could smile more.
Cons: There was no lift, might as well request for a lower floor rooms. The room is smaller than what I expect, the toilet door usually bumps into the sink, it cannot be open 90° that's how small the toilet is. I didn't like the pillow, it's very thin like you don't use anything. Last, the noise outside the room can be heard due to lack of AC, I called the staff about it and was resolve immediately.
5.4 Okay
Pros:
Cons: location is on a very busy street and took ages in traffic to get to the hotel
9.6 Excellent
Pros: Excelent hotel! Really nice staff and good room quality price!
Cons:
10.0 Excellent
Pros: Great place to stay in Nairobi!
Cons:
With a stay at Kahama Hotel in Nairobi (Ngara), you'll be a 2-minute drive from University of Nairobi and 6 minutes from Yaya Centre. Featured amenities include a computer station, dry cleaning/laundry services, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
With a stay at The Clarion Hotel Nairobi, you'll be centrally located in Nairobi, a 2-minute drive from University of Nairobi and 11 minutes from Moi International Sports Centre. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Overall 7.8 Good
Based on 1,094 reviews
All reviews
- All reviews
- Solo
Good
6.3
Pros: Clean room
Okay
4.6
Okay
5.0
Pros: Close to where I had meetings and great parking space. Big rooms with enough space. Friendly staff too.
Excellent
9.6
Pros: Professional staff, comfortable room
Good
6.7
Pros: Night staff very professional
Good
7.5
Pros: The room is spacious
Good
7.9
Pros: Very helpful and polite
Excellent
10.0
Pros: really lovely staff- Maureen in particular and winne! lovely people! Would recommend, very safe nice food.
Good
6.3
Pros: Conveniently located downtown
Excellent
8.8
Pros: Nice shower with hot water any time, nice location on the main avenue. The steam room is available which was really lovely.
Details
Reviews
Overall 7.8 Good
Based on 1,094 reviews
Location
8.9
Service
8.6
Vibe
4.9
Room
4.4
Breakfast
4.2
Comfort
3.9
Cleanliness
3.1
WiFi
3.0
Location
9.1
Service
9.0
Comfort
3.7
Room
3.2
6.3 Good
Pros: Clean room
Cons: No Muslim shower in my washroom
4.6 Okay
Pros:
Cons: Cleanliness was poor
5.0 Okay
Pros: Close to where I had meetings and great parking space. Big rooms with enough space. Friendly staff too.
Cons: The hotel needs renovations especially in the bathroom. The water pressure is too low causing shower not to function. A general uplift shall make the place awesome.
9.6 Excellent
Pros: Professional staff, comfortable room
Cons: Noisy from the streets
6.7 Good
Pros: Night staff very professional
Cons: Carpet outdated
7.5 Good
Pros: The room is spacious
Cons: The code on the electric kettle is too short
7.9 Good
Pros: Very helpful and polite
Cons: Carpet outdated
10.0 Excellent
Pros: really lovely staff- Maureen in particular and winne! lovely people! Would recommend, very safe nice food.
Cons:
6.3 Good
Pros: Conveniently located downtown
Cons: smell of cigarette smoke in room
8.8 Excellent
Pros: Nice shower with hot water any time, nice location on the main avenue. The steam room is available which was really lovely.
Cons: Sliding shower door where broken and we could not open nor close it. Main ceiling light didn't work. Moi avenue is really busy so it's quite noisy...
With a stay at The Clarion Hotel Nairobi, you'll be centrally located in Nairobi, a 2-minute drive from University of Nairobi and 11 minutes from Moi International Sports Centre. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
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