Fairmont The Norfolk
5 stars

Fairmont The Norfolk

Harry Thuku Road, Po Box 58581, Nairobi 00200, Kenya
Nairobi, Kenya
See location+254 202 265 000
From
$270
Cheapest

rate per night

8.6
Very good
based on 410 reviews
410 reviews
Room type
Provider
Nightly total
Queen room
$270
Standard Room
$309
Deluxe room
$454

Photos of Fairmont The Norfolk

Overview

Iconic landmark in the heart of Nairobi city set amongst tropical gardens, Fairmont The Norfolk offers luxury accommodation in an early 20th-century colonial building. Dine at the elegant terrace restaurant or experience the stylish lounge bar serving signature cocktails and a vast selection of premium spirits and wines. Whether you're in Nairobi on business or going on safari, find time to swim in our heated pool and enhance your well-being with a treatment in the tranquil spa or at our fitness centre.
8.6
Very good rating
Based on 410 verified guest reviews

Latest deals for Fairmont The Norfolk

ven 19/9
sab 20/9
Standard Room
1 queen bed
$309
nightly with fees
bed type unknown
$398
nightly with fees
bed type unknown
$439
nightly with fees
Deluxe room
1 king bed
$454
nightly with fees
bed type unknown
$691
nightly with fees
Queen room
1 queen bed
$270
nightly with fees
1 queen bed
$348
nightly with fees
bed type unknown
$361
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Fairmont The Norfolk

  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Express check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Mobile hotspot device
  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Dining

  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Coffee machine
  • Dining table

General

  • Family rooms
  • Garden view
  • Inner courtyard view
  • Interconnected room(s) available
  • Lockers
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Hypoallergenic
  • No smoking
  • Designated smoking area
  • Disabled access
  • Lift
  • Accessible by lift

Pool and spa

  • Spa
  • Outdoor pool
  • Spa and wellness centre
  • Massage
  • Pool bar
  • Sauna

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Cleaning products
  • Wardrobe or closet

Things to do

  • Gift shop
  • Eco tourism
  • Board games/puzzles
  • Golf
  • Evening entertainment

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Shuttle service (additional charge)
  • Valet parking

Outdoor

  • Outdoor furniture
  • Garden
  • Terrace/Patio
  • Balcony

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals
  • Kid-friendly buffet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping

Fitness

  • Fitness centre

Reviews of Fairmont The Norfolk

8.6
Very good
410 verified ratings
Wonderful
229
Very good
69
Good
56
Okay
20
Fair
19
Mediocre
7
Poor
11

Summary of reviews

Guests say
Guests appreciated the beautiful atmosphere, friendly staff, and historical significance of the hotel. However, many expressed dissatisfaction with the service, cleanliness, and value for price, noting that the rooms were outdated and not up to the expected standards. The location also raised concerns about safety, impacting the overall experience.
AI-generated from customer reviews
Atmosphere8 out of 10
Location2.5 out of 10
Cleanliness2 out of 10
Service1.5 out of 10
Value for Price1 out of 10
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Location

Harry Thuku Road, Po Box 58581, Nairobi 00200

What's nearby

  • Nairobi National Museum0.5 km
  • Regency Palms Casino0.6 km
  • Central Park0.9 km
  • Teleposta Towers0.9 km
  • National Museums of Kenya-Nairobi Gallery0.9 km
  • City Hall1.1 km
  • RKL Casino1.1 km
  • Kenyatta Mausoleum1.2 km
  • Kenyatta International Conference Centre1.3 km
  • Nairobi NV Park1.5 km
  • Nairobi Railway Station2 km
  • The Nairobi Hospital2.2 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:30

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Fairmont The Norfolk

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Fairmont The Norfolk

  • Where is Fairmont The Norfolk located?

    Fairmont The Norfolk is located at Harry Thuku Road, Po Box 58581, 1.7 km from the centre of Nairobi. Nairobi National Museum is the closest landmark to Fairmont The Norfolk.

  • When is check-in time and check-out time at Fairmont The Norfolk?

    Check-in time is 14:00 and check-out time is 12:30 at Fairmont The Norfolk.

  • Does Fairmont The Norfolk offer free Wi-Fi?

    Yes, Fairmont The Norfolk offers free Wi-Fi.

  • Does Fairmont The Norfolk offer free parking?

    Yes, Fairmont The Norfolk offers free parking.

  • How far is Fairmont The Norfolk from the airport?

    Fairmont The Norfolk is 4.5 km from Nairobi Wilson. Fairmont The Norfolk is 13 km from Nairobi Jomo Kenyatta Intl.

  • Does Fairmont The Norfolk have a pool?

    Yes, Fairmont The Norfolk has a pool on-site.

  • How does KAYAK find such great Fairmont The Norfolk hotel deals?

    KAYAK scours the web for all room deals available at Fairmont The Norfolk in Nairobi and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Fairmont The Norfolk and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Fairmont The Norfolk.

See more FAQs

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.9
1.7 km
Nairobi Wilson
4.8 km

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