Nairobi Serena Hotel

5 stars
Kenyatta Avenue, Po Box 46302, Nairobi, Kenya
Nairobi, Kenya
9.1
Wonderful
based on 324 reviews
324 reviews
Wed 24/9
-
Thu 25/9
1 room, 2 guests
Deals from
$240
/Cheapest rate per night
Room type
Provider
Nightly total
Deluxe room
$240
Standard Room
$348
Executive room
$501
18 more Nairobi Serena Hotel deals
18 more Nairobi Serena Hotel deals
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Nairobi Serena Hotel is situated in Nairobi and is within a short walk of nearby landmarks, such as Kenya Institute of Management-Nairobi, NSSF City Center and Nairobi NV Park. It provides a spa and wellness centre, as well as an outdoor pool, free Wi-Fi and a Jacuzzi.

A variety of personalised services are available for guests of Nairobi Serena Hotel, such as 24-hour room service, valet parking and an express check-in and check-out feature. A gym can be readily accessed by those wishing to keep active while travelling. Those staying at the property also have access to a sauna and a hair salon.

All the contemporary rooms at the hotel provide a mini bar, plus all the essentials for an enjoyable stay.

The hotel features both restaurant and bar where guests are able to unwind of an evening with a meal and a drink. A selection of eating options can also be found in the surrounding area.

Nairobi Serena Hotel is around a 20-minute drive from Jomo Kenyatta International Airport and provides an airport shuttle service. Nairobi Railway Station is within a 30-minute walk.

9.1
Wonderful rating
Based on 324 verified guest reviews

Latest deals for Nairobi Serena Hotel

Wed 24/9
Thu 25/9
Deluxe room
bed type unknown
$240
nightly with fees
bed type unknown
$256
nightly with fees
bed type unknown
$274
nightly with fees
Standard Room
bed type unknown
$348
nightly with fees
bed type unknown
$377
nightly with fees
Executive room
bed type unknown
$501
nightly with fees
bed type unknown
$571
nightly with fees
1 queen bed
$624
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Nairobi Serena Hotel

  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop

General

  • Executive lounge access
  • Garden view
  • Interconnected room(s) available
  • Landmark view
  • Lockers
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted
  • Tile/marble floor
  • City view

Services and conveniences

  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Key card access
  • Express check-out
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Dining

  • Wine glasses
  • Electric kettle
  • Packed lunches
  • Fruits
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Coffee machine
  • Dining area

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Toilet
  • Toilet paper
  • Walk-in shower

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Spa and wellness centre
  • Massage
  • Sauna

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board
  • Drying rack for clothing

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Playground

Accessibility and suitability

  • No smoking
  • Designated smoking area
  • Disabled access
  • Lift
  • Upper floors accessible by lift

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)

Bedroom

  • Extra-long beds (> 2 metres)
  • Socket near the bed
  • Cleaning products
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Outdoor

  • Garden
  • Terrace/Patio
  • Balcony

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Things to do

  • Gift shop
  • Beauty salon

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness centre

Reviews of Nairobi Serena Hotel

9.1
Wonderful
324 verified ratings
Wonderful
199
Very good
63
Good
35
Okay
12
Fair
7
Mediocre
4
Poor
4

Summary of reviews

Guests say
Overall, guests appreciated the spacious and clean rooms, excellent amenities, and friendly staff. However, there were complaints about the service quality, particularly in the restaurant and during breakfast. The location was often highlighted as a positive aspect, contributing to a generally favorable experience despite some service-related issues.
AI-generated from customer reviews
Room Size9.5 out of 10
Location9 out of 10
Bed Comfort9 out of 10
Cleanliness8.5 out of 10
Amenities8.5 out of 10
Service3 out of 10
Sort by:Most recent

Show reviews that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

All reviews

7.7
Good
Anonymous, Dec 2019
Pros (+) It is an old hotel built in the seventies but it is kept in a very good condition. Being a local brand, this hotel is preferred by politicians and used for governmental events. The reception and ballrooms are always filled with politicians, ministers, ambassadors, etc.. There are several restaurants, bars, meeting rooms in the hotel which will provide you with a variety of places to eat, have a dr...
Read more

Location

Kenyatta Avenue, Po Box 46302, Nairobi

What's nearby

  • Central Park322 m
  • National Museums of Kenya-Nairobi Gallery398 m
  • Regency Palms Casino0.4 km
  • Teleposta Towers0.5 km
  • RKL Casino0.6 km
  • Kenyatta Mausoleum0.6 km
  • Nairobi NV Park0.7 km
  • City Hall0.8 km
  • Kenyatta International Conference Centre1 km
  • The Nairobi Hospital1.4 km
  • Nairobi National Museum1.5 km
  • Nairobi Railway Station1.6 km

Policies

Check-in/Check-out

Check in anytime after 12:00, check out anytime before 10:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Nairobi Serena Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Nairobi Serena Hotel

  • Where is Nairobi Serena Hotel located?

    Nairobi Serena Hotel is located at Kenyatta Avenue, Po Box 46302 in Downtown, 1 km from the centre of Nairobi. Central Park is the closest landmark to Nairobi Serena Hotel.

  • When is check-in time and check-out time at Nairobi Serena Hotel?

    Check-in time is 12:00 and check-out time is 10:00 at Nairobi Serena Hotel.

  • Does Nairobi Serena Hotel offer free Wi-Fi?

    Yes, Nairobi Serena Hotel offers free Wi-Fi.

  • Does Nairobi Serena Hotel offer free parking?

    Yes, Nairobi Serena Hotel offers free parking.

  • How far is Nairobi Serena Hotel from the airport?

    Nairobi Serena Hotel is 3.8 km from Nairobi Wilson. Nairobi Serena Hotel is 13.2 km from Nairobi Jomo Kenyatta Intl.

  • Does Nairobi Serena Hotel have a pool?

    Yes, Nairobi Serena Hotel has a pool on-site.

  • How does KAYAK find such great Nairobi Serena Hotel hotel deals?

    KAYAK scours the web for all room deals available at Nairobi Serena Hotel in Nairobi and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Nairobi Serena Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Nairobi Serena Hotel.

See more FAQs

Nearby hotels and places to stay

Closest

See more nearby stays
4-star hotel
34% cheaperSarova Panafric Hotel8.5 Excellent (606 reviews)0.52 kmOutdoor pool, Spa and wellness centre, Fitness centre$208+
3-star hotel
73% cheaper
United Kenya club
5.7 Okay (8 reviews)0.56 kmSnorkelling, Fitness centre, Restaurant$84+
3-star hotel
71% cheaper
Jambo Chester Hotel And Suites
0.59 km$91+
3-star hotel
74% cheaper
Chester Hotel And Suites Nairobi, City Centre Cbd
7.7 Good (502 reviews)0.6 kmOutdoor pool, Bar/Lounge, Room service$81+

Cheapest

See cheapest stays in Nairobi
2-star hotel
88% cheaper
Hotel Embassy
6.8 Good (595 reviews)0.64 kmRestaurant, Room service, Free Wi-Fi$39+
2-star hotel
83% cheaperKenya Comfort Hotel7.1 Good (236 reviews)0.82 kmRestaurant, Bar/Lounge, Room service$54+
3-star hotel
83% cheaper
Kenya Comfort Suites
7.9 Good (114 reviews)0.83 kmOutdoor pool, Spa and wellness centre, Restaurant$54+
3-star hotel
77% cheaper
Jamia Central Hotel
8.1 Excellent (335 reviews)0.83 kmRestaurant, Room service, Free Wi-Fi$72+

Most recommended

See most recommended stays in Nairobi
3-star hotel
59% cheaperBest Western Nairobi Upper Hill8.7 Excellent (455 reviews)0.89 kmFitness centre, Restaurant, Room service$131+
4-star hotel
26% cheaperFairview Hotel8.6 Excellent (596 reviews)0.67 kmOutdoor pool, Fitness centre, Restaurant$233+
4-star hotel
34% cheaperSarova Panafric Hotel8.5 Excellent (606 reviews)0.52 kmOutdoor pool, Spa and wellness centre, Fitness centre$208+
3-star hotel
77% cheaper
Jamia Central Hotel
8.1 Excellent (335 reviews)0.83 kmRestaurant, Room service, Free Wi-Fi$72+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.8
1.0 km
Nairobi Wilson
3.8 km

Everything you need to know for your stay in Nairobi

Complete your trip to Nairobi

Car rentals in Nairobi
Hotels in Nairobi

Not what you’re looking for? Find thousands of other hotels, flights, car hires and package deals with KAYAK.