Nairobi Serena Hotel
rate per night
based on 259 reviews
About Nairobi Serena Hotel
- Hotel RoomYou’ll have a private room with all the hotel’s amenities
- Clean and TidyThis stay has listed several different cleanliness practices.
- FreebiesThis stay includes Wi-Fi and Parking for free
Nairobi Serena Hotel is situated in Nairobi and is within a short walk of nearby landmarks, such as Kenya Institute of Management-Nairobi, NSSF City Center and Nairobi NV Park. It provides a spa and wellness centre, as well as an outdoor pool, free Wi-Fi and a Jacuzzi.
A variety of personalised services are available for guests of Nairobi Serena Hotel, such as 24-hour room service, valet parking and an express check-in and check-out feature. A gym can be readily accessed by those wishing to keep active while travelling. Those staying at the property also have access to a sauna and a hair salon.
All the contemporary rooms at the hotel provide a mini bar, plus all the essentials for an enjoyable stay.
The hotel features both restaurant and bar where guests are able to unwind of an evening with a meal and a drink. A selection of eating options can also be found in the surrounding area.
Nairobi Serena Hotel is around a 20-minute drive from Jomo Kenyatta International Airport and provides an airport shuttle service. Nairobi Railway Station is within a 30-minute walk.
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Amenities at Nairobi Serena Hotel
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
Health and safety
- Daily housekeeping
- Face masks for guests available
- Physical distancing in dining areas
- Physical distancing rules
- Process in place to check health of guests
- CCTV in common areas
- CCTV outside property
- Hand sanitiser in guest accommodation and key areas
- Screens or physical barriers placed between staff and guests in appropriate areas
- Use of cleaning chemicals that are effective against coronavirus
- 24-hour security
- Guest accommodation is disinfected between stays
- All plates, cutlery, glasses and other tableware have been sanitised
- Delivered food is securely covered
- Staff follow all safety protocols as directed by local authorities
- Disinfection of high-touch surfaces
- First-aid kit
- Enhanced cleaning
- Safe
General
- Executive lounge access
- Garden view
- Interconnected room(s) available
- Landmark view
- Lockers
- Storage available
- Fireplace
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Tile/marble floor
- Carpeted
- City view
Services and conveniences
- Business centre
- Wake-up service
- Car hire
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- 24-hour front desk
- Conference rooms
- Ticket service
- Safety deposit box
- Bottle of water
Dining
- Wine glasses
- Electric kettle
- Packed lunches
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
- Dining area
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Pool towels
- Steam room
- Spa and wellness centre
- Massage
- Sauna
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
- Drying rack for clothing
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Playground
Accessibility and suitability
- No smoking
- Designated smoking area
- Disabled access
- Lift
- Upper floors accessible by lift
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service (additional charge)
- Private parking
Bedroom
- Extra-long beds (> 2 metres)
- Socket near the bed
- Cleaning products
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Outdoor
- Garden
- Terrace/Patio
- Balcony
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Gift shop
- Shops (on site)
- Beauty salon
Fitness
- Fitness centre
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Location
What's nearby
- Central Park323 m
- Teleposta Towers0.5 km
- Kenyatta Mausoleum0.6 km
- City Market0.7 km
- Jeevanjee Gardens0.8 km
- Kenyatta International Conference Centre1 km
- Kenya National Theatre1 km
- Times Tower1.1 km
- Kenya Railway Museum1.1 km
- National Archives1.3 km
- Nairobi National Museum1.5 km
- Arboretum1.9 km
Policies
Check-in/Check-out | Check in anytime after 12:00, check out anytime before 10:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
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Value for money | 8.2 |
|---|---|
Distance to city centre | 1.0 km |
Nearest airport | Nairobi Wilson |
Distance to airport | 3.8 km |