Rooms are beautiful. Vanity makeup area to get ready in, and spacious shower. Bed was extremely comfortable, almost the same as my bed from home. Staff had superb customer service skills and went above and beyond to make our stay easier. Rooftop sun deck gives amazing views down the coast from a jacuzzi! Would definitely come back again.
The staff is amazing and the hotel was very elegant. I was very satisfied with everything I have no complaints. There is nothing I can say bad about this hotel.
If your in Monterey this is the place to stay at!
View was AMAZING! Bed and pillows were sooo comfortable! Bathroom was beautiful! Everyone was so friendly and went above and beyond!
The room came with robes which is a plus, but they were very itchy so I didn't end up using it.
Perfect with small baby - so charming!
This place is amazing. Although ostensibly it doesn't look over the top, it is a quietly classy place. Our receptionist, Tiana, helped us throughout our stay and she is the sweetest and most accommodating representative (although everyone we met just went over the top, from the concierge to the bellhops to Ryan the cars concierge). The rooms are huge. They easily fit all of the stuff for our 8 month old with tons of room to spare. His packnplay was no issue at all. Everything is very clean and it was quiet and relaxing. We ordered room service , and it was pricey as expected, but the food was DELICIOUS! I doubt we would have found better food elsewhere - the crab cake Eggs Benny was delicious! We checked out and had our car brought around (valet parking is surprisingly included in the resort fee) and Ryan, our car concierge , told us if sightseeing (we were headed to the aquarium), to feel free to leave the car there, no problem, till 5. That was really nice and we did not have to worry about parking. Overall this is right on the end of cannery row and is apparently about a 10 minute walk from Fisherman's Wharf as well (we didn't have a chance to get down there). You can't beat the location, the customer service, or the amenities here. We would only stay here when coming back. Thank you!!
Loved the room, the view, and how close you are to all the shops!!
The food was average at the hotel:(
Geat ocean view , nice evening music , the staff was helpful , we love the restaurant , we love the valet parking . and the price of the room includes it
The price of the ocean view rooms is very expensive , and it doesn't include the breakfast
Beautiful hotel, great location. Comfortable beds.
Rooms need maintenance. Lock didn't work and needed to be replaced. Phone wasn't working properly.
Very clean & well appointed. Nice live evening music. Convenient peet's coffee on premises. Nice outdoor firepit and beautiful "plaza area" / patio for all to use....very open-air views of the bay.
Spa facilities did not accomodate the numbers of people using, it very well. Overall,hotel was a bit over the top for our needs, and I hate always having to figure out tips without feeling like a cheapskate, but I guess that's just part of "high livin". On the whole ,staff was extremely understanding & accommodating of a few problems that arose and were more than fair in resolving them.
A stay at Monterey Plaza Hotel & Spa places you in the heart of Monterey, within a 15-minute walk of Monterey Bay Aquarium and Fisherman's Wharf. Featured amenities include a business center, express check-in, and express check-out. This hotel has 10 meeting rooms available for events.
Based on 2,333 reviews
Value for money
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