Memphis hotels in Northeast Memphis
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Best hotels in Northeast Memphis (Memphis)
Overall 8.8 Excellent
Based on 1,377 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Okay
4.0
Pros: The location was the only thing that was likeable
Excellent
10.0
Pros: Clean And staff was helpful and friendly
Excellent
10.0
Pros: Breakfast
Excellent
8.8
Pros: Rooms were clean and nice.
Excellent
9.0
Pros: The staff and location was great. I was nowhere from everything.
Excellent
10.0
Pros: The staff was extremely friendly and the room was very clean.
Excellent
10.0
Pros: The staff was friendly and attentive
Excellent
8.0
Pros: Location
Excellent
10.0
Pros: Area
Excellent
10.0
Pros: Everything was great but the mattress was the best we ever slept on. Would love to know what it was!
Excellent
10.0
Pros: Very clean and staff was very friendly
Good
6.0
Pros: Hotel was clean and the staff was great.
Details
Reviews
Overall 8.8 Excellent
Based on 1,377 reviews
Location
9.2
Service
9.1
Cleanliness
8.2
Breakfast
8.0
Room
7.8
Amenities
7.4
Wellness
4.0
WiFi
3.8
Bar
2.5
Location
9.1
Service
8.8
Breakfast
8.0
Room
7.1
Location
9.1
Service
8.2
Breakfast
7.7
Comfort
7.4
Room
7.2
Service
9.0
Location
9.0
Breakfast
7.6
Room
6.8
Comfort
6.1
4.0 Okay
Pros: The location was the only thing that was likeable
Cons: Staff was rude, my room had an odor of pets, the lounge area chairs were full of dog hair, i.will never stay at hyatt again
10.0 Excellent
Pros: Clean And staff was helpful and friendly
Cons: CLEAN
10.0 Excellent
Pros: Breakfast
Cons: No connection for computer charge the phone
8.8 Excellent
Pros: Rooms were clean and nice.
Cons: I ordered food from their kitchen (a service they offer and have signs posted all over advertising it) that was expensive for what it was but, since we drove over 700 miles and were exhausted and it was a Sunday and few things still open, we ordered. Two meals came with pulled pork, the Cuban sandwich and the pulled pork and Mac and cheese, instead of letting us know that they were out of the pulled pork they just made the food anyway, not offering any substation. They did not tell us until it was time for us to go down to the lobby and pick it up. The ladies statement was we are out of pulled pork but, we still made the Mac and cheese. When the food came to the room that’s when we realized that the Cuban sandwich did not have any pork on it either, that my Mac and cheese was something like out of a kraft box that they served me cold! Not just a little cold, I am talking like just sat out from fridge for 5 min cold. My daughters burger was supposed to have cheese on it, it had a 1/e of a slice and was gross. The fries were cold. It was awful. When I called to tell them, no apologies, no can we get you something else... she just fine (curtly) I will comp it. Yes they comped it but, we were starving, drove all day, and we just wanted something to eat. There was just complete indifference and lazy not willing to make sure customers are comfortable and not compassionate about why or how long they have travelled. Don’t offer a service and do it half assed!
9.0 Excellent
Pros: The staff and location was great. I was nowhere from everything.
Cons:
10.0 Excellent
Pros: The staff was extremely friendly and the room was very clean.
Cons:
10.0 Excellent
Pros: The staff was friendly and attentive
Cons: N/a
8.0 Excellent
Pros: Location
Cons: The bathroom was not clean. There was hair on the floor of the bathroom near the tub and toilet and on the wall of the bathroom across from the toilet. I would guess that they do not close the bathroom door when they clean the bathroom because it was
10.0 Excellent
Pros: Area
Cons: No
10.0 Excellent
Pros: Everything was great but the mattress was the best we ever slept on. Would love to know what it was!
Cons: Only thing was all the luggage trollies were in use when we arrived so we had to make trips to get all our stuff up to our room
10.0 Excellent
Pros: Very clean and staff was very friendly
Cons:
6.0 Good
Pros: Hotel was clean and the staff was great.
Cons: My only complaint was a motorcycle club was staying at the hotel. Their bikes were parked just below our room and they were out late with loud music. Then would leave during the night and wake us. Not a deal breaker, but not a very restful experience.
Stay Your Way at Our Full Service Hotel in Memphis, Tennessee Welcome to the 100% smoke-free Holiday Inn® Hotel in Memphis which is conveniently located just off I-40. Your stay at our full-service hotel is certain to be enhanced by the terrific details we've added to this hotel. The iconic heritage of Kemmons Wilson, Sr. is revealed in historical images and some of the original furnishings from the first Holiday Inn® Hotel.Our leisure guests are happy to know that this full service hotel in Memphis, Tennessee is very close to some of the best attractions the city has to offer. Inside of a 25 mile radius, families can visit the Memphis Zoo, Graceland and an IMAX theater. We are also less than a mile from the Wolfchase Galleria Mall.If you are here on business in Memphis, lodging with us offers easy access to the big city. The hotel is less than 20 miles from the Memphis International Airport and less than 10 miles from business such as Cargill Cotton, MicroPort, ServiceMaster, Olympus, Youth Villages, Lucite International and Agricenter International. Business guests are happy to know that we offer a business center and a boardroom for small meetings or a 1,700 sq. ft. ballroom with a full service banquet department for those larger meetings. During your visit, you can enjoy some of our plush amenities. Relax in our indoor pool or whirlpool after you take advantage of the 24-hour Exercise Facility. Make a reservation today.
Overall 8.7 Excellent
Based on 680 reviews
All reviews
- All reviews
- Families
- Couples
Good
7.0
Pros: great staff, answered all questions, clean room.
Excellent
10.0
Pros: Super clean & everyone, everyone, that we came in contact with was so kind & polite! Highly recommend!
Excellent
9.6
Pros: Very nice staff! The hotel was very clean!
Excellent
10.0
Pros: Everything was nice. Excellent!! Great customer service. The room was clean every time and the bed was comfortable.
Okay
5.0
Pros: Bed was comfortable.
Excellent
10.0
Pros: The room was recently refurbished, very nice modern look. Checkin was easy and all staff were welcoming and polite. Parking was easy and its sneaky entry to the mall was very convenient.
Excellent
10.0
Pros: The property was very appealing. Very clean in and out and the location was awesome.
Excellent
10.0
Pros: It's newly remodeled and beautiful. The staff was very friendly.
Excellent
9.0
Pros: Lovely buffet breakfast with numerous options
Excellent
9.0
Pros: My check in was pleasant and speedy. Every experience during my short stay was very nice.
Okay
4.0
Pros: Cleanliness and location
Good
7.5
Pros: The staff was really friendly
Details
Reviews
Overall 8.7 Excellent
Based on 680 reviews
Bar
10.0
Service
9.3
Location
8.8
Cleanliness
8.5
Room
8.3
Comfort
8.1
Breakfast
6.9
Value
5.9
Amenities
4.7
Service
9.5
Location
8.5
Cleanliness
8.5
Room
8.0
Breakfast
7.3
Value
6.0
Pool
5.6
Amenities
4.1
Service
9.4
Location
9.0
Room
7.8
7.0 Good
Pros: great staff, answered all questions, clean room.
Cons: under construction, only one elevator worked, in a six story hotel. No free breakfast!
10.0 Excellent
Pros: Super clean & everyone, everyone, that we came in contact with was so kind & polite! Highly recommend!
Cons:
9.6 Excellent
Pros: Very nice staff! The hotel was very clean!
Cons: It would be nice to have a few less expensive options for breakfast at the on-site restaurant.
10.0 Excellent
Pros: Everything was nice. Excellent!! Great customer service. The room was clean every time and the bed was comfortable.
Cons: Na
5.0 Okay
Pros: Bed was comfortable.
Cons: The hotel didn’t even get my reservation through booking.com and then tried to charge me extra money because they didn’t get the reservation through the website.
10.0 Excellent
Pros: The room was recently refurbished, very nice modern look. Checkin was easy and all staff were welcoming and polite. Parking was easy and its sneaky entry to the mall was very convenient.
Cons:
10.0 Excellent
Pros: The property was very appealing. Very clean in and out and the location was awesome.
Cons:
10.0 Excellent
Pros: It's newly remodeled and beautiful. The staff was very friendly.
Cons:
9.0 Excellent
Pros: Lovely buffet breakfast with numerous options
Cons: A few of the dishes/plates weren’t as clean as they should be
9.0 Excellent
Pros: My check in was pleasant and speedy. Every experience during my short stay was very nice.
Cons: One, but I don't see it is as a dislike. More of an inconvenience. The outlet in the bathroom was not operable. The plug openings were blocked. I had to use the plug outlet by the mirror in the bedroom to style my hair.
4.0 Okay
Pros: Cleanliness and location
Cons: No continental breakfast for price. Wasnt family friendly for us due to loud and crazy partying through the thin walls.
7.5 Good
Pros: The staff was really friendly
Cons: The property was under renovation
Stay Your Way at Our Full Service Hotel in Memphis, Tennessee Welcome to the 100% smoke-free Holiday Inn® Hotel in Memphis which is conveniently located just off I-40. Your stay at our full-service hotel is certain to be enhanced by the terrific details we've added to this hotel. The iconic heritage of Kemmons Wilson, Sr. is revealed in historical images and some of the original furnishings from the first Holiday Inn® Hotel.Our leisure guests are happy to know that this full service hotel in Memphis, Tennessee is very close to some of the best attractions the city has to offer. Inside of a 25 mile radius, families can visit the Memphis Zoo, Graceland and an IMAX theater. We are also less than a mile from the Wolfchase Galleria Mall.If you are here on business in Memphis, lodging with us offers easy access to the big city. The hotel is less than 20 miles from the Memphis International Airport and less than 10 miles from business such as Cargill Cotton, MicroPort, ServiceMaster, Olympus, Youth Villages, Lucite International and Agricenter International. Business guests are happy to know that we offer a business center and a boardroom for small meetings or a 1,700 sq. ft. ballroom with a full service banquet department for those larger meetings. During your visit, you can enjoy some of our plush amenities. Relax in our indoor pool or whirlpool after you take advantage of the 24-hour Exercise Facility. Make a reservation today.
Newly renovated Staybridge Suites Memphis, TN Hotels If you are searching for an extended-stay hotel in Memphis convenient to the city’s historic attractions or businesses, look no further than the Staybridge Suites Memphis Poplar Ave East. Our hotel offers an ideal location in the East Memphis business district near several corporate offices including Kroger, Service Master and International Paper. Popular attractions in Memphis, TN, such as Graceland, Memphis Zoo, Beale Street, Sun Studios and the Children's Museum of Memphis, are a short drive away from the hotel. With direct access to major highways, including I-240, I-40 and I-55, travel around the greater Memphis area is a breeze. Apartment-style suites paired with exceptional service and the comforts of home promise patrons of the Staybridge Suites Memphis Poplar Ave East a pleasant overnight or extended stay. In the morning, be sure to visit our complimentary daily hot breakfast, and in the evening, join us in our great room for our Evening Social featuring complimentary drinks and hors d'oeuvres Monday through Wednesday. Stop by The Pantry for a meal, snack or beverage open 24 hours for your convenience. Maintain your exercise routine with our Fitness Center and our seasonal outdoor pool. Book your stay today and see why business and leisure travelers alike prefer to stay at the Staybridge Suites Memphis Poplar Ave East. Call hotel for complimentary shuttle service, hours 7am to 10pm.
Overall 8.7 Excellent
Based on 452 reviews
All reviews
- All reviews
- Families
- Couples
Poor
1.0
Pros: I didn't like the fact that I was separated from my family by the hotel staff. The room I booked and paid for in advance and couldn't cancel was cancelled by staybridge I was told the room wasn't available. They gave me 2 separate rooms. We were not happy.
Excellent
10.0
Pros: Suite was clean. Bed comfy
Good
7.5
Pros: Breakfast was good. Some variation each morning. Above average for a hotel breakfast.
Excellent
10.0
Pros: Friendly staff, pet friendly.
Excellent
8.0
Pros: Near to the location of our visit. Friendly staff.
Mediocre
2.0
Pros: Good location was one and second the receptionists were helpful in the are of helping us locate food venues.
Excellent
10.0
Pros: Everything
Excellent
10.0
Pros: Staff was very helpful & accommodated my every need.. Very clean & inviting..
Excellent
8.0
Excellent
9.0
Pros: Nice room layout. Very comfortable bed. Great hot breakfast feature that changed everyday with a wonderful hostess.
Excellent
10.0
Pros: Would definitely stay here again. Great value and high quality. Amenities were very nice. Breakfast was yummy!
Good
7.0
Pros: Free washer/dryer
Details
Reviews
Overall 8.7 Excellent
Based on 452 reviews
Food
9.6
Service
9.6
Value
9.4
Pool
9.1
Breakfast
9.0
Location
8.3
Amenities
8.2
Room
8.1
Comfort
7.6
WiFi
6.5
Service
9.6
Breakfast
9.2
Location
7.9
Comfort
7.3
Room
7.2
Service
9.7
1.0 Poor
Pros: I didn't like the fact that I was separated from my family by the hotel staff. The room I booked and paid for in advance and couldn't cancel was cancelled by staybridge I was told the room wasn't available. They gave me 2 separate rooms. We were not happy.
Cons: I didn't like not having a complimentary stay due to staybridge depressing us
10.0 Excellent
Pros: Suite was clean. Bed comfy
Cons: Loved everything
7.5 Good
Pros: Breakfast was good. Some variation each morning. Above average for a hotel breakfast.
Cons: Needs more parking area. Later arrivals, after 7pm, will have to park in the restaurant parking lot next door. The always empty parking lot nearer the front door has signage stating your car will be towed if you use. Faces incoming drive of the hotel. This hotel is an extended stay facility with small kitchen facilities including full sized fridges with ice makers in each room as the have no ice vending machines. We reported ice maker not working on Thursday evening as we arrived and also about the bathtub hardly draining. Was told Friday morning that icemaker and poor tub drainage had been fixed. Neither was ever fixed during our stay though reported daily.
10.0 Excellent
Pros: Friendly staff, pet friendly.
Cons: No.
8.0 Excellent
Pros: Near to the location of our visit. Friendly staff.
Cons: Everything was great.
2.0 Mediocre
Pros: Good location was one and second the receptionists were helpful in the are of helping us locate food venues.
Cons: Hot water was not properly working the entire stay. Cold showers! View was awful! Outside the window was an rooftop and columns that blocks your view. The air filter flow vent was next to the bed and blocked entrance to the bedside.
10.0 Excellent
Pros: Everything
Cons: Nothing
10.0 Excellent
Pros: Staff was very helpful & accommodated my every need.. Very clean & inviting..
Cons: Everything was fantastic!! I love this hotel..
8.0 Excellent
Pros:
Cons: I was not aware of the 75.00 non-refundable fee for my pet to stay there. This should have been made clear when booking.
9.0 Excellent
Pros: Nice room layout. Very comfortable bed. Great hot breakfast feature that changed everyday with a wonderful hostess.
Cons: No.
10.0 Excellent
Pros: Would definitely stay here again. Great value and high quality. Amenities were very nice. Breakfast was yummy!
Cons: More info in the room about local restaurants and attractions would have been nice. Info about whether or not we were supposed to wash our dishes would have been good to know. I guess just more information in the room, channel guide, etc. still loved it.
7.0 Good
Pros: Free washer/dryer
Cons: Room smelled weird the second day, but it went away the next day.
Newly renovated Staybridge Suites Memphis, TN Hotels If you are searching for an extended-stay hotel in Memphis convenient to the city’s historic attractions or businesses, look no further than the Staybridge Suites Memphis Poplar Ave East. Our hotel offers an ideal location in the East Memphis business district near several corporate offices including Kroger, Service Master and International Paper. Popular attractions in Memphis, TN, such as Graceland, Memphis Zoo, Beale Street, Sun Studios and the Children's Museum of Memphis, are a short drive away from the hotel. With direct access to major highways, including I-240, I-40 and I-55, travel around the greater Memphis area is a breeze. Apartment-style suites paired with exceptional service and the comforts of home promise patrons of the Staybridge Suites Memphis Poplar Ave East a pleasant overnight or extended stay. In the morning, be sure to visit our complimentary daily hot breakfast, and in the evening, join us in our great room for our Evening Social featuring complimentary drinks and hors d'oeuvres Monday through Wednesday. Stop by The Pantry for a meal, snack or beverage open 24 hours for your convenience. Maintain your exercise routine with our Fitness Center and our seasonal outdoor pool. Book your stay today and see why business and leisure travelers alike prefer to stay at the Staybridge Suites Memphis Poplar Ave East. Call hotel for complimentary shuttle service, hours 7am to 10pm.
Located in Memphis (White Station), Sonesta ES Suites Memphis is within a 10-minute drive of Audubon Park and University of Memphis. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Memphis? This aparthotel features 780 square feet (72 square meters) of event facilities. Free self parking is available onsite.
Overall 8.6 Excellent
Based on 1,141 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
9.0
Pros: The room was very spacious. The kitchen was a nice bonus.
Excellent
8.0
Pros: I enjoyed my queen suite with a balcony immediately upon entrance! The room came with a fully stocked kitchen with an oven and dishwasher! The living room was spacious and modern and comfortable. The bedroom was private. The bed was really soft and CLEAN!
Excellent
8.3
Pros: Loved the two room suite! Great breakfasts.
Mediocre
3.0
Pros: Good location.
Good
7.0
Pros: The front desk lady was nice.
Excellent
8.0
Pros: I was surprised at how much room there was a sitting room and a kitchen all I can say is wow.
Good
7.5
Pros: Good location for restaurants and general shopping.
Excellent
10.0
Pros: Clean, worked great for us.
Excellent
9.2
Pros: Very pleasant stay
Excellent
10.0
Pros: Every staff member was very friendly and helpful.
Excellent
8.0
Pros: Very clean and comfortable.
Excellent
10.0
Pros: The most attractive, well laid out suite I’ve ever stayed in.
Details
Reviews
Overall 8.6 Excellent
Based on 1,141 reviews
Value
8.9
Service
8.3
Location
8.3
Room
8.2
Cleanliness
7.7
Breakfast
7.5
WiFi
5.6
Wellness
3.8
Pool
2.5
Service
8.8
Room
8.3
Breakfast
8.1
Location
8.0
Comfort
7.3
Value
9.1
Room
8.1
Location
7.9
Service
7.8
Comfort
7.7
Breakfast
7.4
Value
9.0
Location
8.2
Room
7.9
Service
7.9
Breakfast
7.7
9.0 Excellent
Pros: The room was very spacious. The kitchen was a nice bonus.
Cons: The breakfast could have been better, but it was free and the seating area was nice.
8.0 Excellent
Pros: I enjoyed my queen suite with a balcony immediately upon entrance! The room came with a fully stocked kitchen with an oven and dishwasher! The living room was spacious and modern and comfortable. The bedroom was private. The bed was really soft and CLEAN!
Cons: I did NOT like the hotel check-in procedure. I was NOT informed that my type of debit card (PayPal) wasn't accepted at this particular location. After driving 7 hours thats the last thing you want to hear, The hotel manager ended up overriding the policy
8.3 Excellent
Pros: Loved the two room suite! Great breakfasts.
Cons: Our receptionist wasn't very friendly at first. She got better as time went on. I expected to get a receipt via email and did not receive one.
3.0 Mediocre
Pros: Good location.
Cons: Hotel room was not up to Sonesta standards. Bathroom was carpeted and carpet was wet with what appeared to be a leak underneath. Had to wait an hour for our room to be ready. Microwave was filthy. Furnishings were old, cheap & uncomfortable.
7.0 Good
Pros: The front desk lady was nice.
Cons: The bathroom was missing toiletries. I called the front desk for supplies and got a response that it would be brought up to my room but no one showed up.
8.0 Excellent
Pros: I was surprised at how much room there was a sitting room and a kitchen all I can say is wow.
Cons: Sliding front door was not working and me being a decent sized guy it took a lot. I had to open and close door for a couple of older people. Being a manager myself I know if you want to get something fixed bad enough you can get it done day or night especially in a city the size of Memphis.
7.5 Good
Pros: Good location for restaurants and general shopping.
Cons: The room was not located in a building with an elevator. The photos only showed the main building with an elevator. My mother and sister who are not very fit, sruggled to climb the stairs to our room in a secondary two-story building on the property. The door into the room allowed cold air into the room during our November visit
10.0 Excellent
Pros: Clean, worked great for us.
Cons: The train was lame but not the hotels fault.
9.2 Excellent
Pros: Very pleasant stay
Cons:
10.0 Excellent
Pros: Every staff member was very friendly and helpful.
Cons: Front door wasn't working but repaired by next morning.
8.0 Excellent
Pros: Very clean and comfortable.
Cons: Not really.
10.0 Excellent
Pros: The most attractive, well laid out suite I’ve ever stayed in.
Cons:
Located in Memphis (White Station), Sonesta ES Suites Memphis is within a 10-minute drive of Audubon Park and University of Memphis. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Memphis? This aparthotel features 780 square feet (72 square meters) of event facilities. Free self parking is available onsite.
The Hampton Inn & Suites Memphis-Shady Grove hotel is a beautiful hotel located in Memphis, Tennessee, just ½ mile east of Interstate 240 at Poplar Avenue and Shady Grove Road. This Memphis, Tennessee hotel is conveniently located in the East Memphis Business Corridor and only 12 miles from the Memphis International Airport. With numerous restaurants, shopping malls and theaters within minutes of us, the Hampton Inn & Suites Memphis hotel in Tennessee is the perfect location for you. All guestrooms at this Tennessee Hampton Inn & Suites hotel offer a coffeemaker, complimentary high-speed wireless internet, iron with ironing board, telephone with voicemail, data ports, HBO and access to Lodgenet pay-per-view movies. Guests of the Hampton Inn & Suites hotel In Memphis, Tennessee can awaken to an array of satisfying choices by starting their day off right with our On the House breakfast. Unwind in the evening by enjoying Frank Grisanti's Italian Restaurant - a familiar name in Memphis for years. Frank Grisanti's delivers room service from 5pm to 10pm each evening. Additional amenities of the hotel include free shuttle within a 5-mile radius to restaurants & attractions, connecting rooms, cribs, an exercise gym, refrigerators and an outdoor pool. Laundry/valet services, guest Laundromat and meeting/banquet facilities with audio/visual equipment are available for a nominal fee. We love having you here at the Hampton Inn & Suites Memphis-Shady Grove hotel in Tennessee.
Overall 8.6 Excellent
Based on 636 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
9.6
Pros: Room was very nice and clean. Loved all the TV channel selection.
Excellent
8.8
Pros: Staff excellent. Good breakfast. Convenient location.
Excellent
10.0
Pros: Staff was great, well managed as well. Breakfast was great. Room was very clean as was the whole building inside and out. Even the air in the room was fresh and clean. Great place all around.
Excellent
9.6
Pros: Convenient location
Excellent
8.3
Pros: Location is great! Staff was attentive and polite.
Excellent
9.6
Pros: All of the Staff said Hello and Good Morning. I Really Appreciate a Real Breakfast with Real eggs. Bonus.....Washing/Drying facilities
Excellent
10.0
Pros: Everything, staff, cleanliness & customer service. Housekeeping is always a plus. Will be back.
Good
7.1
Pros: Breakfast was okay. Good parking and close to restaurants but not convenient to downtown. Staff was friendly and service was quietly efficient.
Excellent
10.0
Pros: The location and the staff they worked hard to fix the problem you all created.
Excellent
10.0
Pros: Close to stores and restaurants the suite was what I wanted it was modern and updated was on the ground floor in the corner like an apartment, could set my own temp. Friday's breakfast buffet was delish. Lots of healthy offerings
Excellent
10.0
Pros: Staff extremely friendly. Good breakfast items.
Excellent
10.0
Pros: Clean and staff was professional. Good value for the money.
Details
Reviews
Overall 8.6 Excellent
Based on 636 reviews
Location
9.5
Breakfast
9.0
Service
8.8
Room
7.7
Location
9.7
Service
9.1
Breakfast
9.0
Room
6.7
Room
7.0
Room
7.4
9.6 Excellent
Pros: Room was very nice and clean. Loved all the TV channel selection.
Cons: The bar sink's water came out dark brown. Bathroom water was ok.
8.8 Excellent
Pros: Staff excellent. Good breakfast. Convenient location.
Cons: Their shuttle will only shuttle within five miles, does not go to the airport and the hours the service is available are sporadic.
10.0 Excellent
Pros: Staff was great, well managed as well. Breakfast was great. Room was very clean as was the whole building inside and out. Even the air in the room was fresh and clean. Great place all around.
Cons: Everything was great with my stay
9.6 Excellent
Pros: Convenient location
Cons: Needs an update
8.3 Excellent
Pros: Location is great! Staff was attentive and polite.
Cons: I had to ask for towels as none were left after the first night. Staff in hallway asked if we wanted room cleaned as we were going to breakfast we told her yes we did.....room was not cleaned at all that day. I have never experienced that at another Hampton.
9.6 Excellent
Pros: All of the Staff said Hello and Good Morning. I Really Appreciate a Real Breakfast with Real eggs. Bonus.....Washing/Drying facilities
Cons: Slightly better pricing but It was Ok No Major complaints
10.0 Excellent
Pros: Everything, staff, cleanliness & customer service. Housekeeping is always a plus. Will be back.
Cons: We didn’t not like anything. Everything was up to par!
7.1 Good
Pros: Breakfast was okay. Good parking and close to restaurants but not convenient to downtown. Staff was friendly and service was quietly efficient.
Cons: Room air conditioner was noisy. No fresh baked cookies or evening snacks.
10.0 Excellent
Pros: The location and the staff they worked hard to fix the problem you all created.
Cons: When I arrived I received a room that was not the one pictured on my reservation.The lady informed me you all booked the wrong room.I had to end of paying more than expected.I have never had this to happen and I will be writing several reviews.
10.0 Excellent
Pros: Close to stores and restaurants the suite was what I wanted it was modern and updated was on the ground floor in the corner like an apartment, could set my own temp. Friday's breakfast buffet was delish. Lots of healthy offerings
Cons: close to busy intersection, better breakfast selection on Saturday
10.0 Excellent
Pros: Staff extremely friendly. Good breakfast items.
Cons: Some of the electrical outlets were worn out causing a bad connection with anything you plugged in (like cell phone chargers).
10.0 Excellent
Pros: Clean and staff was professional. Good value for the money.
Cons: No.
The Hampton Inn & Suites Memphis-Shady Grove hotel is a beautiful hotel located in Memphis, Tennessee, just ½ mile east of Interstate 240 at Poplar Avenue and Shady Grove Road. This Memphis, Tennessee hotel is conveniently located in the East Memphis Business Corridor and only 12 miles from the Memphis International Airport. With numerous restaurants, shopping malls and theaters within minutes of us, the Hampton Inn & Suites Memphis hotel in Tennessee is the perfect location for you. All guestrooms at this Tennessee Hampton Inn & Suites hotel offer a coffeemaker, complimentary high-speed wireless internet, iron with ironing board, telephone with voicemail, data ports, HBO and access to Lodgenet pay-per-view movies. Guests of the Hampton Inn & Suites hotel In Memphis, Tennessee can awaken to an array of satisfying choices by starting their day off right with our On the House breakfast. Unwind in the evening by enjoying Frank Grisanti's Italian Restaurant - a familiar name in Memphis for years. Frank Grisanti's delivers room service from 5pm to 10pm each evening. Additional amenities of the hotel include free shuttle within a 5-mile radius to restaurants & attractions, connecting rooms, cribs, an exercise gym, refrigerators and an outdoor pool. Laundry/valet services, guest Laundromat and meeting/banquet facilities with audio/visual equipment are available for a nominal fee. We love having you here at the Hampton Inn & Suites Memphis-Shady Grove hotel in Tennessee.
Discover Blues City from the luxury and comfort of Marriott Memphis East. Our upscale hotel in Memphis, TN offers easy access to the city's most popular attractions, including Graceland, Downtown Memphis, Beale Street, the University of Memphis and FedExForum, home of the Memphis Grizzlies. Guest rooms feature stylish decor, plush bedding, high-speed Internet access, flat-panel TVs with premium movie channels and elegant marble bathrooms. Indulge in modern Southern dining and artisanal cocktails at Coda, our casual restaurant. Get your heart racing in our well-equipped fitness center or indoor swimming pool. Our Memphis hotel also offers nearly 8,000 square feet of the newest event space in all of East Memphis - ideal for meetings, weddings and receptions. Treat yourself to modern amenities and true Southern hospitality at Marriott Memphis East!
Overall 8.4 Excellent
Based on 833 reviews
All reviews
- All reviews
- Families
Good
6.3
Pros: Good Location
Excellent
10.0
Pros: Everything was great! Thanks
Excellent
10.0
Pros: The room was really nice and very clean. The staff, specifically the hotel employee at the front desk, were all very nice and accommodating.
Excellent
9.6
Pros: Did not eat breakfast Location was good for the places in Memphis that I was going.
Excellent
10.0
Pros: What I like best about this hotel the view the location the friendly staff made sure that I checked in at early enough to to be able to make it to my birthday dinner.
Excellent
8.0
Pros: Hotel employee was so helpful. It was my birthday weekend and she started it off so awesome! All of the staff was nice, attentive and warm.
Excellent
10.0
Pros: We were very pleased with every aspect of our hotel experience. Hotel employee took very good care of us. The staff great. The hotel was very quiet and had everything that we wanted.
Excellent
10.0
Pros: Hotel was clean and affordable
Excellent
10.0
Pros: As always Marriott did not disappoint. We had a beautiful stay. =Hotel employee was great and bed/pillows were so comfortable. I have a terrible back and I woke up with no pain. Amazing!!! Will definitely be back and will recommend,
Good
6.7
Pros: Free breakfast
Excellent
9.0
Pros: Convenient location just off the interstate. The staff was friendly and helpful. The room was clean and most importantly, quiet. Check in and check out was a breeze. Nice place to stay.
Good
6.3
Pros: Hotel was nice
Details
Reviews
Overall 8.4 Excellent
Based on 833 reviews
Bar
10.0
Location
8.8
Service
7.6
Room
6.9
Breakfast
5.5
WiFi
4.4
Value
4.2
Service
7.5
Room
6.2
Value
3.9
6.3 Good
Pros: Good Location
Cons: The shower leaked all into the hall floor when u got out their was water all in the floor and we requested 2 beds got there and had 1 king
10.0 Excellent
Pros: Everything was great! Thanks
Cons:
10.0 Excellent
Pros: The room was really nice and very clean. The staff, specifically the hotel employee at the front desk, were all very nice and accommodating.
Cons: It's a little far from downtown.
9.6 Excellent
Pros: Did not eat breakfast Location was good for the places in Memphis that I was going.
Cons: Bar facility, attendant, prices
10.0 Excellent
Pros: What I like best about this hotel the view the location the friendly staff made sure that I checked in at early enough to to be able to make it to my birthday dinner.
Cons: I love everything about this hotel
8.0 Excellent
Pros: Hotel employee was so helpful. It was my birthday weekend and she started it off so awesome! All of the staff was nice, attentive and warm.
Cons: No
10.0 Excellent
Pros: We were very pleased with every aspect of our hotel experience. Hotel employee took very good care of us. The staff great. The hotel was very quiet and had everything that we wanted.
Cons:
10.0 Excellent
Pros: Hotel was clean and affordable
Cons: No complaints
10.0 Excellent
Pros: As always Marriott did not disappoint. We had a beautiful stay. =Hotel employee was great and bed/pillows were so comfortable. I have a terrible back and I woke up with no pain. Amazing!!! Will definitely be back and will recommend,
Cons: Wish there were still a few smoking rooms. But no biggy. Just went outside.
6.7 Good
Pros: Free breakfast
Cons: Food was really expensive
9.0 Excellent
Pros: Convenient location just off the interstate. The staff was friendly and helpful. The room was clean and most importantly, quiet. Check in and check out was a breeze. Nice place to stay.
Cons: Tricky getting into the hotel the first time because the map app on my iPhone took me in circles. The bar attendant on a Saturday night could certainly be a little more knowledgeable of the offerings.
6.3 Good
Pros: Hotel was nice
Cons: Grumpy reception staff
Discover Blues City from the luxury and comfort of Marriott Memphis East. Our upscale hotel in Memphis, TN offers easy access to the city's most popular attractions, including Graceland, Downtown Memphis, Beale Street, the University of Memphis and FedExForum, home of the Memphis Grizzlies. Guest rooms feature stylish decor, plush bedding, high-speed Internet access, flat-panel TVs with premium movie channels and elegant marble bathrooms. Indulge in modern Southern dining and artisanal cocktails at Coda, our casual restaurant. Get your heart racing in our well-equipped fitness center or indoor swimming pool. Our Memphis hotel also offers nearly 8,000 square feet of the newest event space in all of East Memphis - ideal for meetings, weddings and receptions. Treat yourself to modern amenities and true Southern hospitality at Marriott Memphis East!
You are close to shopping, golf, and Memphis’ iconic attractions when you stay at the Best Western Plus Galleria Inn & Suites, where guests enjoy plenty of top-end amenities. Spread out in spacious, squeaky-clean rooms featuring satellite television and in-room movies. Enjoy an in-room coffee maker, refrigerator, microwave oven, hair dryer, and iron and ironing board, or upgrade to a kitchenette or spa suite. The day starts right with our complimentary breakfast buffet, which features bacon or sausage, eggs, fresh pastries and fruits, Arabica coffee, and all the waffles you want. Burn off some steam in our 24-hour fitness room, which includes a stair stepper, stationary bike, a universal gym, and treadmill. Log on with free high-speed internet, wrap up work in our 24-hour business center, or let our staff help you sign up for sightseeing tours. Host your next reception or corporate event in our meeting rooms, which can be catered. Ready to eat? There are more than a dozen fast-food, casual, and full-service restaurants within a mile of the hotel serving Japanese, American, Chinese, Italian, and Mexican cuisines. We are located directly off Interstate 40, and Wolfchase Galleria is a quarter-mile away. Memphis is home to some legendary attractions, and you are within minutes of Beale Street, Graceland, the Memphis Zoo, Memphis Botanical Garden, Harrah’s Casino, and the FedEx Forum, home of the Memphis Grizzlies. Our Memphis, TN hotel is a Rider Friendly® destination. Our professional, welcoming staff looks forward to making your next trip to the Home of the Blues the best yet!
Overall 8.2 Excellent
Based on 1,273 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Good
7.5
Pros: Closeness to the galleria!
Excellent
8.0
Pros: Location & value
Okay
4.2
Good
6.0
Pros: Breakfast was nice. Hot dishes and lots of choices.
Excellent
9.0
Pros: Good location, breakfast was ok, staff was friendly and helpful. Free parking, comfortable bed. Loved the microwave and fridge in room with Walmart down the street.
Okay
5.0
Pros: Friendly staff and perfect location for our trip. The fitness center is pretty awesome and well equipped for a hotel as well.
Excellent
9.0
Excellent
10.0
Pros: Everything
Good
7.0
Excellent
10.0
Pros: Colors of Teal and grey
Excellent
8.0
Excellent
8.0
Pros: Location & breakfast
Details
Reviews
Overall 8.2 Excellent
Based on 1,273 reviews
Service
8.9
Location
8.7
Value
8.3
Breakfast
8.1
Vibe
7.4
Amenities
7.1
Room
7.0
Comfort
5.2
Location
8.9
Service
8.8
Breakfast
8.0
Vibe
7.1
Amenities
6.8
Room
6.3
Comfort
4.9
Service
9.1
Breakfast
8.2
Room
6.1
Comfort
4.9
Room
6.2
7.5 Good
Pros: Closeness to the galleria!
Cons: Ants in the room!!!!!!!! Horrible ant problem!!!
8.0 Excellent
Pros: Location & value
Cons: No
4.2 Okay
Pros:
Cons: Not the room I reserved. Cigarette smoke. Air conditioner at head of bed. Waited at front desk for 5 minutes to check in.
6.0 Good
Pros: Breakfast was nice. Hot dishes and lots of choices.
Cons: Room was very small. Window A/C didn't keep the humidity out. Smelled somewhat. Bathroom definitely needed updating.
9.0 Excellent
Pros: Good location, breakfast was ok, staff was friendly and helpful. Free parking, comfortable bed. Loved the microwave and fridge in room with Walmart down the street.
Cons:
5.0 Okay
Pros: Friendly staff and perfect location for our trip. The fitness center is pretty awesome and well equipped for a hotel as well.
Cons: Our restroom smelled like sewer gas and we couldn't get rid of it. If you left the door closed, the room would end up OK but it was terrible for showers in the morning.
9.0 Excellent
Pros:
Cons: I thought there . was a pool
10.0 Excellent
Pros: Everything
Cons: Nothing
7.0 Good
Pros:
Cons: The ac/heater was very noisy and the beds were a bit too firm.
10.0 Excellent
Pros: Colors of Teal and grey
Cons:
8.0 Excellent
Pros:
Cons: Room and bathroom too small. Air conditioner didn't work well. No privacy when using bathroom sink.
8.0 Excellent
Pros: Location & breakfast
Cons: No
You are close to shopping, golf, and Memphis’ iconic attractions when you stay at the Best Western Plus Galleria Inn & Suites, where guests enjoy plenty of top-end amenities. Spread out in spacious, squeaky-clean rooms featuring satellite television and in-room movies. Enjoy an in-room coffee maker, refrigerator, microwave oven, hair dryer, and iron and ironing board, or upgrade to a kitchenette or spa suite. The day starts right with our complimentary breakfast buffet, which features bacon or sausage, eggs, fresh pastries and fruits, Arabica coffee, and all the waffles you want. Burn off some steam in our 24-hour fitness room, which includes a stair stepper, stationary bike, a universal gym, and treadmill. Log on with free high-speed internet, wrap up work in our 24-hour business center, or let our staff help you sign up for sightseeing tours. Host your next reception or corporate event in our meeting rooms, which can be catered. Ready to eat? There are more than a dozen fast-food, casual, and full-service restaurants within a mile of the hotel serving Japanese, American, Chinese, Italian, and Mexican cuisines. We are located directly off Interstate 40, and Wolfchase Galleria is a quarter-mile away. Memphis is home to some legendary attractions, and you are within minutes of Beale Street, Graceland, the Memphis Zoo, Memphis Botanical Garden, Harrah’s Casino, and the FedEx Forum, home of the Memphis Grizzlies. Our Memphis, TN hotel is a Rider Friendly® destination. Our professional, welcoming staff looks forward to making your next trip to the Home of the Blues the best yet!
The Embassy Suites Memphis hotel is adjacent to the Regalia Shopping Center and is conveniently located in the East Memphis business sector near the I-240 and Poplar Avenue exchange. This full-service upscale all-suite Memphis hotel is just minutes from: FedEx World Headquarters, International Paper, ServiceMaster, Regions Bank, TPC at Southwind, Memphis International Airport, University of Memphis, Mike Rose Soccer Complex. Also close by this hotel in Memphis are the communities of Germantown, TN, Cordova, TN, Barlett, TN, Colliereville, TN, Downtown Memphis. Nearby Memphis Attractions include: FedEx Forum, home of the Memphis Grizzlies, AutoZone Park, home of the Memphis Redbirds, Beale Street, National Civil Rights Museum, Elvis Presley's Graceland, Memphis Zoo, Memphis Botanical Garden, Germantown Performing Arts Center, Stax Museum of American Soul, Gibson Guitar Factory, Theatre Memphis, Brooks Museum of Art, Memphis Pyramid, Tunica Casinos. Guests of the Embassy Suites Memphis hotel stay in spacious two room suites and receive Complimentary cooked-to-order breakfast. In addition, this beautiful Memphis hotel provides an evening reception. Complimentary High Speed Internet access is available throughout the hotel. Complimentary transportation is provided to and from the Memphis International Airport and within a five-mile radius of the hotel. Through August 2015 our lobby, select guest suites, atrium, pool and fitness center will be undergoing renovations. We will be offering a limited selection of breakfast items, beverages and snacks during this time. Our restaurant, Frank Grisanti's, is still open for lunch and dinner. We appreciate your patience as we improve our hotel. View our hotel specials at your leisure.
Overall 8.2 Excellent
Based on 1,000 reviews
All reviews
- All reviews
- Families
- Couples
Mediocre
3.0
Pros: Just was not up to my standards and different way they treated blacks from the white people at breakfast timw
Good
6.0
Excellent
10.0
Pros: I enjoyed my stay fully cooked breakfast and happy hour
Excellent
10.0
Pros: Breakfast. Vernon the engineer. Willla Mae and Mohammed were very nice. All questions were answered. Door lock repaired timely. Free adult beverages... every day evening
Okay
5.0
Pros: Check-out.
Excellent
10.0
Pros: Quiet
Good
7.1
Pros: We use Embassy Suites because we have a loud snorer and we need two separate rooms. The sofa bed in this one was the worst ever. I usually have to use the sofa bed and in the past they were a bit more comfortable. Another disappointment was the loud sounds coming up (we were on third floor) from the lobby/atrium until very late. Again, we never had this problem in other Embassy Suites. Breakfast had no bacon, no waffles. Long lines for omelets, so we had to skip those.
Poor
1.0
Pros: Nothing
Excellent
10.0
Pros: Loved everything it's gorgeous
Okay
5.0
Pros: I liked the evening snacks and tv selection
Poor
1.0
Excellent
8.0
Pros: Customer service
Details
Reviews
Overall 8.2 Excellent
Based on 1,000 reviews
Bar
9.8
Breakfast
9.3
Location
8.1
Service
7.7
Room
6.3
Cleanliness
5.1
WiFi
4.5
Breakfast
9.1
Service
8.1
Location
8.1
Room
6.5
Vibe
6.5
Pool
6.1
Amenities
6.0
Cleanliness
5.3
Room
5.4
3.0 Mediocre
Pros: Just was not up to my standards and different way they treated blacks from the white people at breakfast timw
Cons: Yes
6.0 Good
Pros:
Cons: There was a wedding party on the same floor that kept us awake half the night. Called front desk several times
10.0 Excellent
Pros: I enjoyed my stay fully cooked breakfast and happy hour
Cons: Nothing
10.0 Excellent
Pros: Breakfast. Vernon the engineer. Willla Mae and Mohammed were very nice. All questions were answered. Door lock repaired timely. Free adult beverages... every day evening
Cons: Everything was fine
5.0 Okay
Pros: Check-out.
Cons: The hotel was noisy and too crowded with numerous children running around unattended; dripping water from indoor pool into the elevators. The water from the bathroom toilet ran all night. Too many variables went wrong for the price paid.
10.0 Excellent
Pros: Quiet
Cons: No coffee cream in the room.
7.1 Good
Pros: We use Embassy Suites because we have a loud snorer and we need two separate rooms. The sofa bed in this one was the worst ever. I usually have to use the sofa bed and in the past they were a bit more comfortable. Another disappointment was the loud sounds coming up (we were on third floor) from the lobby/atrium until very late. Again, we never had this problem in other Embassy Suites. Breakfast had no bacon, no waffles. Long lines for omelets, so we had to skip those.
Cons: See above.
1.0 Poor
Pros: Nothing
Cons: Room didn't look like the internet
10.0 Excellent
Pros: Loved everything it's gorgeous
Cons: Loved everything
5.0 Okay
Pros: I liked the evening snacks and tv selection
Cons: Breakfast wasn't as good as last yea staff was pulling food thirty minutes earlier than we were told it ended, couldn't connect to wifii, not enough towels
1.0 Poor
Pros:
Cons: My truck got robbed.
8.0 Excellent
Pros: Customer service
Cons: A little dated
The Embassy Suites Memphis hotel is adjacent to the Regalia Shopping Center and is conveniently located in the East Memphis business sector near the I-240 and Poplar Avenue exchange. This full-service upscale all-suite Memphis hotel is just minutes from: FedEx World Headquarters, International Paper, ServiceMaster, Regions Bank, TPC at Southwind, Memphis International Airport, University of Memphis, Mike Rose Soccer Complex. Also close by this hotel in Memphis are the communities of Germantown, TN, Cordova, TN, Barlett, TN, Colliereville, TN, Downtown Memphis. Nearby Memphis Attractions include: FedEx Forum, home of the Memphis Grizzlies, AutoZone Park, home of the Memphis Redbirds, Beale Street, National Civil Rights Museum, Elvis Presley's Graceland, Memphis Zoo, Memphis Botanical Garden, Germantown Performing Arts Center, Stax Museum of American Soul, Gibson Guitar Factory, Theatre Memphis, Brooks Museum of Art, Memphis Pyramid, Tunica Casinos. Guests of the Embassy Suites Memphis hotel stay in spacious two room suites and receive Complimentary cooked-to-order breakfast. In addition, this beautiful Memphis hotel provides an evening reception. Complimentary High Speed Internet access is available throughout the hotel. Complimentary transportation is provided to and from the Memphis International Airport and within a five-mile radius of the hotel. Through August 2015 our lobby, select guest suites, atrium, pool and fitness center will be undergoing renovations. We will be offering a limited selection of breakfast items, beverages and snacks during this time. Our restaurant, Frank Grisanti's, is still open for lunch and dinner. We appreciate your patience as we improve our hotel. View our hotel specials at your leisure.
Your stay at Four Points by Sheraton East Memphis begins almost the moment your plane touches the ground, thanks to our complimentary shuttles to and from Memphis International Airport. Surrounded by many of Tennessee's most prominent destinations, our hotel offers unparalleled access to the University of Memphis, Germantown and Memphis Botanic Garden. If exploring the city isn't on your agenda, retreat to the comfort of our spacious guest rooms, outfitted with complimentary Wi-Fi, mini-refrigerators and flat-screen TVs. Visit our seasonal, outdoor pool and 24-hour fitness center, featuring a variety of free weights and cardio equipment, to seamlessly stay in shape during your trip. Thinking about hosting an event? We're home to four versatile event venues, designed for corporate and social gatherings, alike. Whether traveling for work or pleasure, you'll find the service and amenities you deserve at Four Points by Sheraton Memphis East, where timeless classics are interwoven with modern luxuries.
Overall 8.1 Excellent
Based on 638 reviews
All reviews
- All reviews
- Families
- Couples
Okay
5.0
Pros: The staff
Good
6.7
Good
7.9
Pros: Bed was comfortable. I liked having a refrigerator and bottled water. Location was excellent for the meetings I was having. Proximity to River Oaks restaurant was a bonus. Great food!
Excellent
10.0
Pros: Great place to stay.
Good
7.0
Pros: Great staff
Excellent
10.0
Pros: I really liked the staff. Everyone was really nice. I liked the hotel and the room was nice for the price.
Okay
5.0
Pros: Location was great. Parking was ample. The Front Desk staff was extremely friendly and helpful.
Excellent
9.0
Pros: Hotel courtesy van was a nice extra picked me up on time at the airport, drove me within the 5 mile radius of the hotel to the mall and a meeting, and drug store with friendly staff.
Excellent
10.0
Pros: Great staff & Hotel
Excellent
8.0
Pros: Location
Okay
5.8
Pros: Location was ideal between airport and downtown Memphis
Good
7.1
Pros: Good taste of breakfast.
Details
Reviews
Overall 8.1 Excellent
Based on 638 reviews
Service
9.2
Food
8.8
WiFi
8.8
Location
8.0
Breakfast
6.8
Room
6.1
Service
9.4
Location
8.3
Breakfast
7.0
Room
5.9
Service
9.4
Cleanliness
6.2
Room
4.9
5.0 Okay
Pros: The staff
Cons: very hard to drive to can only turn in and out on one ,one way street . No breakfast
6.7 Good
Pros:
Cons: I didn’t like the location because of the busy street.
7.9 Good
Pros: Bed was comfortable. I liked having a refrigerator and bottled water. Location was excellent for the meetings I was having. Proximity to River Oaks restaurant was a bonus. Great food!
Cons: The room had a very musty odor that was unpleasant, but no other rooms available to move to. Also, the plaster around the window is crumbling. Much was made of the shuttle, but it was somewhat difficult to get for promised local trips.
10.0 Excellent
Pros: Great place to stay.
Cons:
7.0 Good
Pros: Great staff
Cons: Beds
10.0 Excellent
Pros: I really liked the staff. Everyone was really nice. I liked the hotel and the room was nice for the price.
Cons:
5.0 Okay
Pros: Location was great. Parking was ample. The Front Desk staff was extremely friendly and helpful.
Cons: The property is very old. Rooms and common spaces maintained well but everything is very dated. Rooms are very dated. Odd that there is a charge for breakfast but the breakfast is nothing spectacular; meanwhile, a breakfast of equal or better quality is free at a property next door.
9.0 Excellent
Pros: Hotel courtesy van was a nice extra picked me up on time at the airport, drove me within the 5 mile radius of the hotel to the mall and a meeting, and drug store with friendly staff.
Cons: Hotel should enclose outdoor pool. There is room to erect walls around the pool, and make the pool indoor. I did have bed bug bites a few hours after checking out of the hotel in my inner thys and groin area. Not good!
10.0 Excellent
Pros: Great staff & Hotel
Cons:
8.0 Excellent
Pros: Location
Cons: There is a huge digital billboard that changes and flashes at night beside the hotel and curtains don't block it out at night.
5.8 Okay
Pros: Location was ideal between airport and downtown Memphis
Cons: First night experience was extremely noisy, didn't get much sleep. Off and on there was yelling and loud voices throughout the morning. I notified the front desk in the morning about the disturbances and they eventually moved me to a room that had not been cleaned.
7.1 Good
Pros: Good taste of breakfast.
Cons: Old furniture - specially the carpets.
Your stay at Four Points by Sheraton East Memphis begins almost the moment your plane touches the ground, thanks to our complimentary shuttles to and from Memphis International Airport. Surrounded by many of Tennessee's most prominent destinations, our hotel offers unparalleled access to the University of Memphis, Germantown and Memphis Botanic Garden. If exploring the city isn't on your agenda, retreat to the comfort of our spacious guest rooms, outfitted with complimentary Wi-Fi, mini-refrigerators and flat-screen TVs. Visit our seasonal, outdoor pool and 24-hour fitness center, featuring a variety of free weights and cardio equipment, to seamlessly stay in shape during your trip. Thinking about hosting an event? We're home to four versatile event venues, designed for corporate and social gatherings, alike. Whether traveling for work or pleasure, you'll find the service and amenities you deserve at Four Points by Sheraton Memphis East, where timeless classics are interwoven with modern luxuries.
The Hilton Memphis hotel is located in the heart of the East Memphis business district and a short drive from Beale Street, FedEx Forum, Elvis Presley’s Graceland, the Memphis Zoo, Liberty Bowl, Memphis International Airport (MEM), The University of Memphis, The University of Tennessee at Memphis, the Civil Rights Museum, the Loraine Hotel, and downtown Memphis, Tennessee. Memphis is also the home of the Grizzlies and the Redbirds; so come to Memphis, enjoy a game and stay with us. This 405-room hotel was designed by the late Memphis, TN architect Francis Mah, and the hotel has undergone an extensive multi-million dollar renovation to return the hotel to its once-grand glory. This hotel offers more of the comfort, amenities and entertainment choices travelers to the Memphis, TN area desire. Whether you are on a vacation, with a group or meeting, or on an individual business trip, our hotel has something for everyone, including meeting rooms and public space. Guests will enjoy the superbly furnished residential rooms. We feature breathtaking views of the Memphis, TN skyline in every room because of our floor to ceiling windows. Hotel Features Include: Rooks Corner - an American Bistro, serving breakfast, lunch and dinner, Lobby Bar - to quench any thirst, Beautifully-landscaped outdoor pool and whirlpool, Complimentary security monitored parking, Valet parking available, 24-hour fitness center with our new in 2007 Fitness by Precor, 24-hour access to our self-service Business Center, Hotel gift shop catering to all business and personal needs, Gate controlled, security monitored valet parking Guest Room Features Include: New in 2008 Flat-Screen Televisions, 32-inch in our Standard rooms and 37-inch in our Deluxe Level rooms, 405 tastefully decorated guestrooms, including seven suites, 66 Deluxe Level rooms located on the top four floors of the hotel with larger 37-inch Flat-Screen Televisions, Wireless high-speed Internet access available in all 405 rooms as well as in the meeting spaces and public areas, Serenity Bed Collection featuring the Hilton Suite Dreams Mattress & Box Springs by Serta, Bath amenities featuring the La Source line from Crabtree & Evelyn, Hilton's signature MP3-capable alarm clock radio, USA Today each weekday morning, Two dual-line phones with data ports and voicemail, Over 30,000 square feet of meeting space, enough to handle two persons or a reception for 1,600. Hotel Neighborhood: Less than 10 miles from Memphis International Airport, Convenient to many corporate headquarters in the "Poplar Corridor", Close to shopping at Oak Court Mall, Easy access to all major highways and interstates, Easy access to the Pink Palace, Memphis Zoo, Graceland, the FedEx Forum, and Beale Street, Close to many golf courses, including the TPC at Southwind. Travel should take you places.
Overall 8.0 Excellent
Based on 760 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Good
7.0
Pros: Room was comfortable and clean
Poor
1.0
Pros: I paid extra to be on the executive floor lounge which entitled us to drinks, appetizers and breakfast. we checked in and were told the executive level lounge was not open on the weekend. That was the reason we picked and paid extra this for hotel.
Poor
1.0
Pros: Not to much. Hotel staff did not return calls. Parking was very bad on Saturday night. Shower drainage was aweful. Will not stay at this hotel again and will tell my friends.
Good
7.0
Pros: I love Hilton's. They seem to have updated this one a little.
Mediocre
3.0
Excellent
10.0
Pros: Very nice, remolded rooms/lobby, & great staff!!
Excellent
10.0
Pros: This was a really neat hotel. The location was great. The GPS landed us in the middle of the road but it is hard to miss this hotel. The kids loved that it was round and you had a view from anywhere. The hotel was clean and the staff was very friendly.
Excellent
10.0
Pros: The staff was amazing. The bed was extremely comfortable. Breakfast the next morning was really good.
Excellent
10.0
Pros: The outdoor swimming pool.
Excellent
9.0
Pros: Staff was very nice
Excellent
10.0
Excellent
8.0
Pros: I love the view from any floor above 22. It’s very peaceful for me.
Details
Reviews
Overall 8.0 Excellent
Based on 760 reviews
Location
9.1
Breakfast
7.9
Service
7.5
WiFi
6.0
Value
5.8
Room
5.7
Food
5.7
Comfort
5.3
Location
9.3
Breakfast
7.9
Service
6.7
Room
5.7
Amenities
5.3
Location
8.9
Breakfast
8.0
Service
7.5
Cleanliness
5.5
Vibe
5.4
Comfort
5.2
Room
4.6
Service
7.2
Cleanliness
5.2
Room
4.5
7.0 Good
Pros: Room was comfortable and clean
Cons: Elevators are a joke. Always broke or malfunctioning. The 3 times we have stayed here Checking was not friendly at all. Did her job but not anything extra personality or friendly greeting. Talked on phone most of the check-in process
1.0 Poor
Pros: I paid extra to be on the executive floor lounge which entitled us to drinks, appetizers and breakfast. we checked in and were told the executive level lounge was not open on the weekend. That was the reason we picked and paid extra this for hotel.
Cons: The price was misrepresented.
1.0 Poor
Pros: Not to much. Hotel staff did not return calls. Parking was very bad on Saturday night. Shower drainage was aweful. Will not stay at this hotel again and will tell my friends.
Cons: See above comments.
7.0 Good
Pros: I love Hilton's. They seem to have updated this one a little.
Cons: The staff isn't very communicative, they are preoccupied with one another, and they don't particularly care if we stay there or not, but oh well. Nice room and nice amenities.
3.0 Mediocre
Pros:
Cons: Check in is listed to be at 3, but they actually did not have the room ready until 4. They informed me that check in is actually 4. The door to my room was broken and had to be slammed to shut.
10.0 Excellent
Pros: Very nice, remolded rooms/lobby, & great staff!!
Cons: No
10.0 Excellent
Pros: This was a really neat hotel. The location was great. The GPS landed us in the middle of the road but it is hard to miss this hotel. The kids loved that it was round and you had a view from anywhere. The hotel was clean and the staff was very friendly.
Cons:
10.0 Excellent
Pros: The staff was amazing. The bed was extremely comfortable. Breakfast the next morning was really good.
Cons:
10.0 Excellent
Pros: The outdoor swimming pool.
Cons: Unkept passageway from the hotel to the pool.
9.0 Excellent
Pros: Staff was very nice
Cons: Rooms are small
10.0 Excellent
Pros:
Cons: Everything
8.0 Excellent
Pros: I love the view from any floor above 22. It’s very peaceful for me.
Cons: My toilet ran most of the night
The Hilton Memphis hotel is located in the heart of the East Memphis business district and a short drive from Beale Street, FedEx Forum, Elvis Presley’s Graceland, the Memphis Zoo, Liberty Bowl, Memphis International Airport (MEM), The University of Memphis, The University of Tennessee at Memphis, the Civil Rights Museum, the Loraine Hotel, and downtown Memphis, Tennessee. Memphis is also the home of the Grizzlies and the Redbirds; so come to Memphis, enjoy a game and stay with us. This 405-room hotel was designed by the late Memphis, TN architect Francis Mah, and the hotel has undergone an extensive multi-million dollar renovation to return the hotel to its once-grand glory. This hotel offers more of the comfort, amenities and entertainment choices travelers to the Memphis, TN area desire. Whether you are on a vacation, with a group or meeting, or on an individual business trip, our hotel has something for everyone, including meeting rooms and public space. Guests will enjoy the superbly furnished residential rooms. We feature breathtaking views of the Memphis, TN skyline in every room because of our floor to ceiling windows. Hotel Features Include: Rooks Corner - an American Bistro, serving breakfast, lunch and dinner, Lobby Bar - to quench any thirst, Beautifully-landscaped outdoor pool and whirlpool, Complimentary security monitored parking, Valet parking available, 24-hour fitness center with our new in 2007 Fitness by Precor, 24-hour access to our self-service Business Center, Hotel gift shop catering to all business and personal needs, Gate controlled, security monitored valet parking Guest Room Features Include: New in 2008 Flat-Screen Televisions, 32-inch in our Standard rooms and 37-inch in our Deluxe Level rooms, 405 tastefully decorated guestrooms, including seven suites, 66 Deluxe Level rooms located on the top four floors of the hotel with larger 37-inch Flat-Screen Televisions, Wireless high-speed Internet access available in all 405 rooms as well as in the meeting spaces and public areas, Serenity Bed Collection featuring the Hilton Suite Dreams Mattress & Box Springs by Serta, Bath amenities featuring the La Source line from Crabtree & Evelyn, Hilton's signature MP3-capable alarm clock radio, USA Today each weekday morning, Two dual-line phones with data ports and voicemail, Over 30,000 square feet of meeting space, enough to handle two persons or a reception for 1,600. Hotel Neighborhood: Less than 10 miles from Memphis International Airport, Convenient to many corporate headquarters in the "Poplar Corridor", Close to shopping at Oak Court Mall, Easy access to all major highways and interstates, Easy access to the Pink Palace, Memphis Zoo, Graceland, the FedEx Forum, and Beale Street, Close to many golf courses, including the TPC at Southwind. Travel should take you places.
The Hampton Inn Memphis-Walnut Grove/Baptist Hospital East hotel is conveniently located in a beautiful part of East Memphis, Tennessee and less then a half-mile off Tennessee Interstate 240. Our hotel guests are only minutes from the Memphis Airport, Germantown, Collierville, Cordova and Bartlett, Tennessee, meeting the needs of both business and leisure travelers. Hampton Inn hotel guests will be conveniently located beside Baptist Memorial Hospital and adjacent to the Shelby Farms State Recreational Park in Memphis. Businesses within a mile radius include the Eagle Crest Office building, West Clinic, Semmes-Murphey Clinic and Wunderlich Securities Inc. to name a few. Hampton Inn Memphis hotel guests can enjoy a walk to dine at Sekisui Japanese restaurant, Wendy's, Quizno's, Subway or La Chine Chinese restaurants. Many more restaurants are nearby our Hampton Inn hotel in Memphis, Tennessee. The Memphis Zoo, Brooks Museum of Art, Germantown Performing Arts Center, Elvis' Graceland, Liberty Land and the riverboats are a short drive for our hotel guests at the Memphis, Tennessee Hampton Inn. Sports enthusiasts and shoppers alike will find plenty of attractions in the Memphis area to keep them delighted. The Hampton Inn hotel is a four-story Memphis hotel where our friendly staff awaits your arrival. In our cozy hotel lobby, Hampton Inn hotel guests will find some of our newly added ''Make It Hampton'' additions. These complimentary extras include the hot items of the ''On the House'' breakfast buffet (6am to 10am daily), high-speed wireless internet access throughout the hotel and a USA Today newspaper during the weekdays. Complimentary ''On the Go'' breakfast bags are available at the front desk. The Hampton Inn Memphis, Tennessee offers120 amenity filled rooms which include a coffeemaker, lap desk, hair dryer, iron and ironing board, 25'' cable TV with movie channel, Nintendo and pre-programmed radio, making it easy to find the music you want to hear. Complimentary local phone calls can be made from your room. Upon request and availability, the Hampton Inn hotel offers in-room microwave/refrigerator combos, connecting rooms, cribs, rollaway beds and laundry/valet service for a nominal fee. The Hampton Inn hotel in Memphis, Tennessee features an outdoor pool, over 475 square feet of meeting space with complimentary TV/VCR and screen, complimentary yoga classes (Tuesday and Thursday evenings) and complimentary passes to an area fitness center. Come experience our Tennessee southern hospitality and the convenience of our location at the Hampton Inn hotel in Memphis. We love having you here at the Hampton Inn hotel in Memphis, Tennessee.
Overall 7.3 Good
Based on 596 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: It was clean and nice rooms!
Excellent
10.0
Pros: The friendliness of the staff.
Mediocre
3.0
Pros: Location to our Dr. office!
Good
6.0
Pros: Convenience to hospital
Excellent
9.2
Pros: We had a small issue with the bed BUT, Kel and James Buggs did a great job and saved the day.
Mediocre
2.9
Pros: The clerks were not very helpful the elevator was dirty our room smelled bad the celling in the bathroom and bathroom were cracked and water spots and paint pealing. The bathroom was so out dated and the shower gross. When we opened the closet to hang our jacket there were men’s clothes hanging I called the first desk ask he somebody was staying in the room also and they gave the wrong room the clerk never answered just someone would be there to get them . Made us wonder is the room had ever been cleaned I expected more but I will never book that hotel chain again I slept with my clothes on when we checked out the clerk was on the phone what sounded to be a personal phone call just said they would email me the receipt.
Excellent
9.0
Pros: Breakfast was good and the neighborhood was nice.
Good
6.0
Pros: Location is convenient!
Poor
1.0
Pros: Location was only thing good about this hotel.
Good
7.0
Pros: Desk clerks were very nice. Room was great and also breakfast
Mediocre
3.0
Pros: Location
Excellent
10.0
Pros: Everything was great from the price to the staff
Details
Reviews
Overall 7.3 Good
Based on 596 reviews
Value
9.0
Location
8.0
Service
7.7
Breakfast
7.0
Room
5.3
Food
5.2
Comfort
5.0
Cleanliness
4.9
Vibe
4.8
Pool
2.7
Amenities
1.3
Location
8.1
Breakfast
7.1
Service
6.9
Cleanliness
5.0
Comfort
4.8
Room
4.1
Amenities
1.1
Room
4.5
Service
7.4
Room
3.9
10.0 Excellent
Pros: It was clean and nice rooms!
Cons:
10.0 Excellent
Pros: The friendliness of the staff.
Cons: No
3.0 Mediocre
Pros: Location to our Dr. office!
Cons: This was our fourth time to stay in this hotel. When we arrived at 4pm we were told that no room was ready for us! That they would call us when a room was cleaned and ready. My husband was not feeling well and we had to wait until 5pm to check in our room
6.0 Good
Pros: Convenience to hospital
Cons: Not very options to eat within walking distance
9.2 Excellent
Pros: We had a small issue with the bed BUT, Kel and James Buggs did a great job and saved the day.
Cons: Nothing in particular.
2.9 Mediocre
Pros: The clerks were not very helpful the elevator was dirty our room smelled bad the celling in the bathroom and bathroom were cracked and water spots and paint pealing. The bathroom was so out dated and the shower gross. When we opened the closet to hang our jacket there were men’s clothes hanging I called the first desk ask he somebody was staying in the room also and they gave the wrong room the clerk never answered just someone would be there to get them . Made us wonder is the room had ever been cleaned I expected more but I will never book that hotel chain again I slept with my clothes on when we checked out the clerk was on the phone what sounded to be a personal phone call just said they would email me the receipt.
Cons: Everything room elevator staff my phone did not have enough memory left for pic
9.0 Excellent
Pros: Breakfast was good and the neighborhood was nice.
Cons: Pool closed but understandable.
6.0 Good
Pros: Location is convenient!
Cons: need better coffee makers in rooms, and refrigerators. Also better towels
1.0 Poor
Pros: Location was only thing good about this hotel.
Cons: There was a wad of hair in the toilet upon our arrival to the room! Light bulb in the light next to bed was hanging by two strap ties with exposed wires!!! Hotel and room felt very dowdy. We were kept awake in the middle of night by 2 LOUD dumpster drops on the property directly next to hotel outside our window. Between that and the heating cycle going on and off constantly all night we didn't get much sleep at all! The breakfast was lame and elevators were slow and felt like they needed maintenance work and soon! A very bad experience overall. ): We would NEVER recommend this hotel.
7.0 Good
Pros: Desk clerks were very nice. Room was great and also breakfast
Cons: The exercise room had equipment that didn’t work. Treadmill had a tear so would’ve been dangerous to use. Nothing to clean yoga mat or equipment with and floor was dirty.
3.0 Mediocre
Pros: Location
Cons: Dirty ice machine, bugs in room, unclean bathroom
10.0 Excellent
Pros: Everything was great from the price to the staff
Cons:
The Hampton Inn Memphis-Walnut Grove/Baptist Hospital East hotel is conveniently located in a beautiful part of East Memphis, Tennessee and less then a half-mile off Tennessee Interstate 240. Our hotel guests are only minutes from the Memphis Airport, Germantown, Collierville, Cordova and Bartlett, Tennessee, meeting the needs of both business and leisure travelers. Hampton Inn hotel guests will be conveniently located beside Baptist Memorial Hospital and adjacent to the Shelby Farms State Recreational Park in Memphis. Businesses within a mile radius include the Eagle Crest Office building, West Clinic, Semmes-Murphey Clinic and Wunderlich Securities Inc. to name a few. Hampton Inn Memphis hotel guests can enjoy a walk to dine at Sekisui Japanese restaurant, Wendy's, Quizno's, Subway or La Chine Chinese restaurants. Many more restaurants are nearby our Hampton Inn hotel in Memphis, Tennessee. The Memphis Zoo, Brooks Museum of Art, Germantown Performing Arts Center, Elvis' Graceland, Liberty Land and the riverboats are a short drive for our hotel guests at the Memphis, Tennessee Hampton Inn. Sports enthusiasts and shoppers alike will find plenty of attractions in the Memphis area to keep them delighted. The Hampton Inn hotel is a four-story Memphis hotel where our friendly staff awaits your arrival. In our cozy hotel lobby, Hampton Inn hotel guests will find some of our newly added ''Make It Hampton'' additions. These complimentary extras include the hot items of the ''On the House'' breakfast buffet (6am to 10am daily), high-speed wireless internet access throughout the hotel and a USA Today newspaper during the weekdays. Complimentary ''On the Go'' breakfast bags are available at the front desk. The Hampton Inn Memphis, Tennessee offers120 amenity filled rooms which include a coffeemaker, lap desk, hair dryer, iron and ironing board, 25'' cable TV with movie channel, Nintendo and pre-programmed radio, making it easy to find the music you want to hear. Complimentary local phone calls can be made from your room. Upon request and availability, the Hampton Inn hotel offers in-room microwave/refrigerator combos, connecting rooms, cribs, rollaway beds and laundry/valet service for a nominal fee. The Hampton Inn hotel in Memphis, Tennessee features an outdoor pool, over 475 square feet of meeting space with complimentary TV/VCR and screen, complimentary yoga classes (Tuesday and Thursday evenings) and complimentary passes to an area fitness center. Come experience our Tennessee southern hospitality and the convenience of our location at the Hampton Inn hotel in Memphis. We love having you here at the Hampton Inn hotel in Memphis, Tennessee.
The beautifully landscaped Homewood Suites by Hilton Memphis-Poplar hotel is an all-suite hotel located in elegant east Memphis, Tennessee near Germantown. The Homewood Suites Memphis-Poplar, Tennessee hotel features two-bedroom suites, complimentary high-speed internet access, meeting facilities, outdoor pool, an exercise gym, TV with cable, irons and hair dryers. Also enjoy our Homewood Suites Tennessee hospitality with a complimentary Suite Start hot breakfast daily and a Welcome Home reception featuring a light dinner served Monday through Thursday evenings from 5:30pm to 7:30pm. Nearby attractions of the Homewood Suites by Hilton hotel in Memphis, Tennessee include the Racquet Club, Southwind Golf Club, the Memphis Zoo, Graceland, various restaurants and shopping malls. Make Yourself At Home!
Overall 7.3 Good
Based on 415 reviews
All reviews
- All reviews
- Families
Okay
4.8
Pros: Breakfast was good
Excellent
10.0
Pros: Clean staff was very friendly and helpful.
Excellent
10.0
Pros: It was very nice clean
Excellent
8.0
Pros: The room, bed, everything including breakfast
Excellent
9.0
Pros: Everything, the lobby, breakfast, the room.
Excellent
10.0
Pros: I love stay there they are always nice and will do anything to make your stay great.
Excellent
10.0
Pros: I was able to return them
Excellent
8.0
Pros: I enjoyed the room, it was up to date. some of the amenities needed to be repaired. breakfast was okay
Mediocre
3.0
Pros: The breakfast was basic and they managed to keep food stocked.
Good
7.1
Pros: I love the location of this property the staff as well
Mediocre
3.3
Pros: Breakfast
Good
7.5
Pros: Good location
Details
Reviews
Overall 7.3 Good
Based on 415 reviews
Breakfast
8.3
Location
7.9
Service
6.9
Room
6.0
Comfort
5.4
Cleanliness
3.4
Breakfast
8.3
Location
8.0
Amenities
6.3
Comfort
4.9
Room
4.7
Cleanliness
2.9
4.8 Okay
Pros: Breakfast was good
Cons: Room was dirty. Ceiling around the air vent was black.
10.0 Excellent
Pros: Clean staff was very friendly and helpful.
Cons: No
10.0 Excellent
Pros: It was very nice clean
Cons:
8.0 Excellent
Pros: The room, bed, everything including breakfast
Cons: That they had a $25 hold on my card and it still has not posted back
9.0 Excellent
Pros: Everything, the lobby, breakfast, the room.
Cons: They took $25 and has not put it back on my card!!
10.0 Excellent
Pros: I love stay there they are always nice and will do anything to make your stay great.
Cons: N/A
10.0 Excellent
Pros: I was able to return them
Cons: There was a lot of key cards left in my room under the TV stand
8.0 Excellent
Pros: I enjoyed the room, it was up to date. some of the amenities needed to be repaired. breakfast was okay
Cons: food seem very process. not that good. minor things needed repair and or was old out dated. the lamps were old and not able to hold the new chargers.
3.0 Mediocre
Pros: The breakfast was basic and they managed to keep food stocked.
Cons: The room was nasty to include the dishes, walls, floors and furniture. The pet walk area is never cleaned and there is a mine field of dog poop everywhere. Check your shoes at night if you walk your pet. For three days, folks piled their excess garbage in a trash can out side our door. At times, we had to move the trash to gain access to our room.
7.1 Good
Pros: I love the location of this property the staff as well
Cons: I didn’t like that my bed had a lot of hair between the sheets as if the she were never changed it was used soap in the bathroom.the garbage in the kitchen was still full from the previous guest
3.3 Mediocre
Pros: Breakfast
Cons: Staff, cleanliness, accommodations
7.5 Good
Pros: Good location
Cons: Bins weren’t emptied in our room and we were there for three nights. Could have done with air conditioner in the gym. Pool was nice.
The beautifully landscaped Homewood Suites by Hilton Memphis-Poplar hotel is an all-suite hotel located in elegant east Memphis, Tennessee near Germantown. The Homewood Suites Memphis-Poplar, Tennessee hotel features two-bedroom suites, complimentary high-speed internet access, meeting facilities, outdoor pool, an exercise gym, TV with cable, irons and hair dryers. Also enjoy our Homewood Suites Tennessee hospitality with a complimentary Suite Start hot breakfast daily and a Welcome Home reception featuring a light dinner served Monday through Thursday evenings from 5:30pm to 7:30pm. Nearby attractions of the Homewood Suites by Hilton hotel in Memphis, Tennessee include the Racquet Club, Southwind Golf Club, the Memphis Zoo, Graceland, various restaurants and shopping malls. Make Yourself At Home!
Enjoy the southern hospitality at this Baymont Inn and Suites Memphis East, just off Interstate 40 and convenient to Southwest Tennessee Community College, the University of Memphis, Mid-South Coliseum, Graceland, downtown Memphis, Sun Studios, the Stax Museum of American Soul Music and the terrific dining of downtown MemphisPets are welcome at this lodging, which offers complimentary wireless Internet and free continental breakfast as well as pool and fitness center. Business travelers can take advantage of the complimentary wireless Internet throughout the hotel and the meeting and conference rooms. Kids 17 and under stay free with adults.
Overall 7.2 Good
Based on 1,032 reviews
All reviews
- All reviews
- Couples
- Families
Mediocre
3.0
Pros: location good. Excellent breakfast.
Good
7.0
Pros: Bed comfy
Good
7.9
Pros: Security parking! In room clean and silence!
Excellent
8.0
Pros: The Baymont Inn is located close to our relatives we visited and there are several restaurants very close, also. Their room rates are compatible with the nearby motels and even got a lower rate than we expected.
Poor
1.0
Pros: Not much to like about this hotel. The location is sketchy, it is surrounded by an automatic gate and the building is falling apart. Not very inviting if you’re trying to get away and feel comfortable in your hotel.
Mediocre
2.0
Pros: It was a horrible experience.
Good
7.0
Pros: The third room we ended up in was fine.
Excellent
10.0
Pros: Reasonably priced, good location, professional staff. Free breakfast bar.
Excellent
8.0
Pros: Room was great, clean & nice.
Okay
5.0
Pros: Fairly inexpensive and convenient to the interstate.
Excellent
8.0
Pros: It was a good price for the rooms
Mediocre
3.8
Pros: Nothing
Details
Reviews
Overall 7.2 Good
Based on 1,032 reviews
Value
9.0
Location
8.4
Service
7.3
Room
5.4
Breakfast
4.9
WiFi
3.8
Vibe
3.0
Location
8.4
Service
7.0
Room
5.1
Breakfast
5.0
Comfort
4.6
Amenities
3.1
Location
8.5
Service
6.6
Breakfast
5.3
Room
4.7
Amenities
3.1
3.0 Mediocre
Pros: location good. Excellent breakfast.
Cons: Room was stinky. It smelled like cigarettes. Traffic noises outside were distracting.
7.0 Good
Pros: Bed comfy
Cons: No complaints
7.9 Good
Pros: Security parking! In room clean and silence!
Cons: Smell in room
8.0 Excellent
Pros: The Baymont Inn is located close to our relatives we visited and there are several restaurants very close, also. Their room rates are compatible with the nearby motels and even got a lower rate than we expected.
Cons:
1.0 Poor
Pros: Not much to like about this hotel. The location is sketchy, it is surrounded by an automatic gate and the building is falling apart. Not very inviting if you’re trying to get away and feel comfortable in your hotel.
Cons: There was nothing to like. And this place has bed bugs. Don’t reserve here.
2.0 Mediocre
Pros: It was a horrible experience.
Cons: When I arrived to the hotel I had to drag my suitcase up the stairs because the front desk clerk said that they don’t help bring the suitcase to your room, and their elevator was out of service at the time. They gave me a room in which the bathroom had small hairs on the floor, the heater was not working and it was freezing at night, they didn’t vacuum clean the floor properly, the sofa in the room was torn and I never sat on it. There was a centipede crawling inside the toilet, and the I’ve machine on my floor was out of ice. The breakfast was not good.
7.0 Good
Pros: The third room we ended up in was fine.
Cons: The first two rooms we checked into smelled of smoke. The second one was worse than the first one! We had a long travel day and were frustrated these "non smoking rooms" smelled bad. Finally the third room on a different floor was fine and we accepted it
10.0 Excellent
Pros: Reasonably priced, good location, professional staff. Free breakfast bar.
Cons:
8.0 Excellent
Pros: Room was great, clean & nice.
Cons: Sketchy neighborhood.
5.0 Okay
Pros: Fairly inexpensive and convenient to the interstate.
Cons: Room was musty and is in urgent need of remodeling.
8.0 Excellent
Pros: It was a good price for the rooms
Cons: The front desk kept calling me concerning checking. I had called them several times during the afternoon trying to check in early but they said no way vlong story short me & my family started doing other things on Beale street
3.8 Mediocre
Pros: Nothing
Cons: The smell
Enjoy the southern hospitality at this Baymont Inn and Suites Memphis East, just off Interstate 40 and convenient to Southwest Tennessee Community College, the University of Memphis, Mid-South Coliseum, Graceland, downtown Memphis, Sun Studios, the Stax Museum of American Soul Music and the terrific dining of downtown MemphisPets are welcome at this lodging, which offers complimentary wireless Internet and free continental breakfast as well as pool and fitness center. Business travelers can take advantage of the complimentary wireless Internet throughout the hotel and the meeting and conference rooms. Kids 17 and under stay free with adults.
With a stay at Extended Stay America - Memphis - Germantown West in Memphis (White Station), you'll be within a 15-minute drive of University of Memphis and Pink Palace Museum. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Overall 7.2 Good
Based on 695 reviews
All reviews
- All reviews
- Families
- Couples
Poor
1.0
Pros: Manager on duty tried to make my stay comfortable.
Mediocre
3.0
Pros: It is an excellent location
Okay
5.0
Pros: the kitchen
Excellent
10.0
Pros: Everything is close In walking distance front desk that's very nice management is very nice Hotel employee is always great always professional
Poor
1.0
Pros: Nothing IT WAS AWFUL
Excellent
10.0
Pros: Quiet, great prices, good location is there anything that you did not like
Okay
5.0
Pros: Location
Excellent
10.0
Pros: Window cracked slightly open in my 3rd floor room; reported it on Thursday and it was fixed on Friday
Mediocre
3.0
Pros: Bed was comfortable.
Excellent
10.0
Pros: Staff, cleanliness, discreet location
Good
7.0
Pros: The staff was very friendly and helpful. We had problems but they were quick to resolve them.
Excellent
10.0
Pros: Breakfast could’ve been better, anything other than muffins.
Details
Reviews
Overall 7.2 Good
Based on 695 reviews
Location
8.6
Service
7.7
Room
5.1
Cleanliness
3.4
Food
2.9
Breakfast
2.7
Service
7.3
Room
3.4
Cleanliness
2.8
Room
4.8
1.0 Poor
Pros: Manager on duty tried to make my stay comfortable.
Cons: I paid for a deluxe studio king room only to get a standard king room. And got charged for a deluxe studio king room.
3.0 Mediocre
Pros: It is an excellent location
Cons: The staff is undertrained and lack basic customer service skills.
5.0 Okay
Pros: the kitchen
Cons:
10.0 Excellent
Pros: Everything is close In walking distance front desk that's very nice management is very nice Hotel employee is always great always professional
Cons:
1.0 Poor
Pros: Nothing IT WAS AWFUL
Cons: ROACHS AND BUGS EVERWHERE IN THE ROOM
10.0 Excellent
Pros: Quiet, great prices, good location is there anything that you did not like
Cons: I think you should really consider getting an ice machine
5.0 Okay
Pros: Location
Cons: The smell of the rooms and sometimes the showertubs were not clean it left a bad smell in the rooms. But didn't want to say anything to staff
10.0 Excellent
Pros: Window cracked slightly open in my 3rd floor room; reported it on Thursday and it was fixed on Friday
Cons:
3.0 Mediocre
Pros: Bed was comfortable.
Cons: No amenities in the room. No coffee maker, no microwave, no toiletries
10.0 Excellent
Pros: Staff, cleanliness, discreet location
Cons: No
7.0 Good
Pros: The staff was very friendly and helpful. We had problems but they were quick to resolve them.
Cons: No ice! Unbelievable! They don’t have an ice machine and there’s no ice in the freezer in your room. I won’t stay here again for this reason alone.
10.0 Excellent
Pros: Breakfast could’ve been better, anything other than muffins.
Cons:
With a stay at Extended Stay America - Memphis - Germantown West in Memphis (White Station), you'll be within a 15-minute drive of University of Memphis and Pink Palace Museum. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Located in Memphis, Extended Stay America - Memphis - Germantown is within a 15-minute drive of University of Memphis and Pink Palace Museum. Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.
Overall 7.1 Good
Based on 607 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Mediocre
2.0
Pros: Location
Okay
5.0
Pros: The location is nice.
Excellent
9.0
Pros: Price and cleanliness
Mediocre
2.0
Pros: it was average
Excellent
10.0
Pros: Quietness
Excellent
10.0
Pros: Staff was accommodating.
Good
7.0
Good
6.3
Pros: Convenient off the road for a lengthy drive.
Okay
4.6
Pros: Jeanice and Michael went out if their way to make our stay was as pleasant as possible. They were under staffed
Excellent
10.0
Pros: Location was nice, the only thing about it was it was hard to find because the lights weren’t scheduled to come on until 8 pm but it’s fall time so I gets dark around 5 pm now. So it was kinda hard to see where the hotel was but it’s in a great location all kinds of shops around I love it
Good
7.9
Pros: The staff was really helpful and easy to work with, our queen suite was sold out, and they bumped us up to a king bed suite.
Poor
1.0
Pros: Nothing, honestly I would have been fine if I actually got the room I paid for. Instead I got a Queen regular room when I paid for a king deluxe. This made it uncomfortable for my family of 3. Did not receive any money back for them giving away my room.
Details
Reviews
Overall 7.1 Good
Based on 607 reviews
Location
9.6
Service
7.3
Room
5.3
Cleanliness
5.1
WiFi
5.0
Breakfast
2.6
Amenities
2.6
Food
1.8
Service
7.1
Cleanliness
5.1
Room
4.5
Service
6.7
Cleanliness
4.9
Room
4.1
Room
4.8
Room
4.3
2.0 Mediocre
Pros: Location
Cons: Machines were down when trying to get the room key, delayed over 2 hours!
5.0 Okay
Pros: The location is nice.
Cons: We had to sleep in a cold room the first night because the heater went out. We did contact the front desk and was told that maintenance would check on it in the morning.
9.0 Excellent
Pros: Price and cleanliness
Cons: The breakfast was not good and was virtually empty at 8:45 am. I was counting on this for my daughter who had a soccer game and needed breakfast.
2.0 Mediocre
Pros: it was average
Cons: Motel lights were off, including the sign. The motel could not be seen in the dark. The desk clerk blamed the timer on the lack of lights but did not fix it. Then, clerk sold me an occupied room, and I intruded on the occupant. After that, it was average.
10.0 Excellent
Pros: Quietness
Cons: Great atmosphere
10.0 Excellent
Pros: Staff was accommodating.
Cons: WiFi not dependable.
7.0 Good
Pros:
Cons: The staff don’t arrive until after 7am so coffee is never made
6.3 Good
Pros: Convenient off the road for a lengthy drive.
Cons: Staffing was too minimized, grab-go-breakfast was not sufficient, had to ask for too many items.
4.6 Okay
Pros: Jeanice and Michael went out if their way to make our stay was as pleasant as possible. They were under staffed
Cons: You have to go downstairs turn in your used towels to get new ones Room was not ready until almost 7:00 pm but if you check in early you will be charged. Needs to be renovated
10.0 Excellent
Pros: Location was nice, the only thing about it was it was hard to find because the lights weren’t scheduled to come on until 8 pm but it’s fall time so I gets dark around 5 pm now. So it was kinda hard to see where the hotel was but it’s in a great location all kinds of shops around I love it
Cons:
7.9 Good
Pros: The staff was really helpful and easy to work with, our queen suite was sold out, and they bumped us up to a king bed suite.
Cons: Table tops werent all the way wiped down, there were what looked like coffee stains on the night stand near the bed.
1.0 Poor
Pros: Nothing, honestly I would have been fine if I actually got the room I paid for. Instead I got a Queen regular room when I paid for a king deluxe. This made it uncomfortable for my family of 3. Did not receive any money back for them giving away my room.
Cons: Just give me the room I paid for. And when It was taking the host over an hour to get me in, I just wanted to leave but SHE pressured me into staying have patience sir. This is after I wait 30 minutes for her to even open the lobby door. Unacceptabl
Located in Memphis, Extended Stay America - Memphis - Germantown is within a 15-minute drive of University of Memphis and Pink Palace Museum. Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.
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