Best hotels in Northeast Memphis (Memphis)
Overall 8.9 Excellent
Based on 1,373 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: The staff was extremely friendly and the room was very clean.
Excellent
10.0
Pros: I really like it because is always clean
Good
7.5
Pros: Location
Excellent
9.0
Pros: GReat room, roomy, lots of amenities.
Okay
4.6
Excellent
10.0
Pros: Very clean and staff was very friendly
Mediocre
3.0
Pros: Good coffee
Excellent
9.2
Pros: Breakfast
Excellent
9.2
Pros: The location is perfect, and breakfast was amazing. Staff was very friendly and helpful. I would strongly recommend!
Excellent
10.0
Pros: I love everything about this property. I always stay at Hyatt whenever I go out of town.
Excellent
9.6
Pros: Nice sitting area with partial wall for a bit of privacy. Kitchenette, which is always a plus. More space than most. A/C was quiet and efficient. Nice since the area was experiencing a heat wave. In fact, whole building nice and quiet. Desk agents at checkin and breakfast dining room attendants were very pleasant and friendly. Evening greeter recommended a restaurant and gave us a coupon for a free appetizer. Extra-nice breakfast! Lots of choices, large, nice dining area, fresh fruit platter rather than 2nd rate apples and bananas at similar hotels. Good coffee! The best breakfast offered in my last 25 or so hotel stays and one of the largest rooms.
Excellent
9.6
Pros: Location was great proximity to shopping, restaurants and mall etc.
Details
Reviews
Overall 8.9 Excellent
Based on 1,373 reviews
Service
9.3
Location
9.2
Vibe
8.3
Cleanliness
8.2
Breakfast
8.2
Room
7.8
Amenities
7.7
Wellness
3.8
WiFi
3.8
Bar
2.5
Location
9.2
Service
9.1
Breakfast
8.1
Room
7.6
Service
8.8
Location
8.8
Breakfast
8.1
Amenities
7.9
Comfort
7.8
Room
7.5
Service
9.3
Breakfast
7.6
Room
6.8
Comfort
6.3
10.0 Excellent
Pros: The staff was extremely friendly and the room was very clean.
Cons:
10.0 Excellent
Pros: I really like it because is always clean
Cons:
7.5 Good
Pros: Location
Cons: Sink stopped up and drained onto floor. Air conditioner very very loud.
9.0 Excellent
Pros: GReat room, roomy, lots of amenities.
Cons: A little far from downtown area
4.6 Okay
Pros:
Cons: we did not get maid service we were told they only cleaned rooms every other day.
10.0 Excellent
Pros: Very clean and staff was very friendly
Cons:
3.0 Mediocre
Pros: Good coffee
Cons: Only had maid service once (3 night stay) and then, sheets weren’t changed and bed was sloppy looking. We had to remake it. Minimal toiletries. Breakfast food was cold every morning and asked staff for microwave but they seemed too busy. We won’t stay here again!
9.2 Excellent
Pros: Breakfast
Cons: We didn’t get the original room we booked. 1 of the sinks were stopped up. Bathroom too small
9.2 Excellent
Pros: The location is perfect, and breakfast was amazing. Staff was very friendly and helpful. I would strongly recommend!
Cons:
10.0 Excellent
Pros: I love everything about this property. I always stay at Hyatt whenever I go out of town.
Cons: I didn’t have a dislike. Everything was perfect
9.6 Excellent
Pros: Nice sitting area with partial wall for a bit of privacy. Kitchenette, which is always a plus. More space than most. A/C was quiet and efficient. Nice since the area was experiencing a heat wave. In fact, whole building nice and quiet. Desk agents at checkin and breakfast dining room attendants were very pleasant and friendly. Evening greeter recommended a restaurant and gave us a coupon for a free appetizer. Extra-nice breakfast! Lots of choices, large, nice dining area, fresh fruit platter rather than 2nd rate apples and bananas at similar hotels. Good coffee! The best breakfast offered in my last 25 or so hotel stays and one of the largest rooms.
Cons: Why no microwave?! Bathroom (tub/shower and toilet in separate room) was uncomfortably small and a bit “dingey”? compared to rest of room. The sink area was larger but was in the room so couldn’t get ready to go while the other person/people slept. The morning checkout desk agent was unresponsive, disinterested, and her general attitude and behavior bordered on rudeness Didn’t get her name but she had dyed-red shoulder length hair and tattoos on at least one arm. Surprisingly small lobby for such a nice hotel. (Not a detractor for me; just an observation.)
9.6 Excellent
Pros: Location was great proximity to shopping, restaurants and mall etc.
Cons: Breakfast
Stay Your Way at Our Full Service Hotel in Memphis, Tennessee Welcome to the 100% smoke-free Holiday Inn® Hotel in Memphis which is conveniently located just off I-40. Your stay at our full-service hotel is certain to be enhanced by the terrific details we've added to this hotel. The iconic heritage of Kemmons Wilson, Sr. is revealed in historical images and some of the original furnishings from the first Holiday Inn® Hotel.Our leisure guests are happy to know that this full service hotel in Memphis, Tennessee is very close to some of the best attractions the city has to offer. Inside of a 25 mile radius, families can visit the Memphis Zoo, Graceland and an IMAX theater. We are also less than a mile from the Wolfchase Galleria Mall.If you are here on business in Memphis, lodging with us offers easy access to the big city. The hotel is less than 20 miles from the Memphis International Airport and less than 10 miles from business such as Cargill Cotton, MicroPort, ServiceMaster, Olympus, Youth Villages, Lucite International and Agricenter International. Business guests are happy to know that we offer a business center and a boardroom for small meetings or a 1,700 sq. ft. ballroom with a full service banquet department for those larger meetings. During your visit, you can enjoy some of our plush amenities. Relax in our indoor pool or whirlpool after you take advantage of the 24-hour Exercise Facility. Make a reservation today.
Overall 8.7 Excellent
Based on 656 reviews
All reviews
- All reviews
- Families
- Couples
Mediocre
3.8
Pros: The breakfast was good.
Good
7.0
Pros: great staff, answered all questions, clean room.
Excellent
10.0
Pros: Super clean & everyone, everyone, that we came in contact with was so kind & polite! Highly recommend!
Excellent
9.2
Pros: Was fine they were working on renovating was the only problem little noisy early wanted to sleep in while on vacation
Excellent
10.0
Pros: Super clean close by everything
Good
6.3
Pros: Need to offer breakfast with price of room.
Excellent
10.0
Pros: It's newly remodeled and beautiful. The staff was very friendly.
Excellent
10.0
Pros: Very clean and newly renovated. Staff were very friendly and extremely helpful.
Excellent
9.2
Pros: Breakfast was excellent
Good
6.7
Pros: Comfortable
Excellent
10.0
Pros: Clean and wonderful staff
Excellent
10.0
Pros: Clean, close by a mall, close by Walmart, and fast food all around.
Details
Reviews
Overall 8.7 Excellent
Based on 656 reviews
Bar
10.0
Location
9.5
Service
9.3
Room
8.5
Comfort
8.4
Cleanliness
8.2
Breakfast
6.3
Value
5.9
Location
9.6
Service
9.5
Cleanliness
8.2
Room
8.0
Pool
7.0
Breakfast
6.6
Amenities
5.3
Service
9.4
Room
8.2
3.8 Mediocre
Pros: The breakfast was good.
Cons: The price that you all quoted did not match what the hotel charged.
7.0 Good
Pros: great staff, answered all questions, clean room.
Cons: under construction, only one elevator worked, in a six story hotel. No free breakfast!
10.0 Excellent
Pros: Super clean & everyone, everyone, that we came in contact with was so kind & polite! Highly recommend!
Cons:
9.2 Excellent
Pros: Was fine they were working on renovating was the only problem little noisy early wanted to sleep in while on vacation
Cons: Noisy from renovation noise something that couldn't be helped
10.0 Excellent
Pros: Super clean close by everything
Cons: The elevator is too slow I think they need an extra elevator for hotel staffs
6.3 Good
Pros: Need to offer breakfast with price of room.
Cons: No breakfast.
10.0 Excellent
Pros: It's newly remodeled and beautiful. The staff was very friendly.
Cons:
10.0 Excellent
Pros: Very clean and newly renovated. Staff were very friendly and extremely helpful.
Cons:
9.2 Excellent
Pros: Breakfast was excellent
Cons: Bathroom faucet was installed too close to edge of sink.
6.7 Good
Pros: Comfortable
Cons: Booked an executive king with a pullout couch for the kids and paid for it and they claim to not even have that type of room. So my family had one king bed
10.0 Excellent
Pros: Clean and wonderful staff
Cons:
10.0 Excellent
Pros: Clean, close by a mall, close by Walmart, and fast food all around.
Cons:
Stay Your Way at Our Full Service Hotel in Memphis, Tennessee Welcome to the 100% smoke-free Holiday Inn® Hotel in Memphis which is conveniently located just off I-40. Your stay at our full-service hotel is certain to be enhanced by the terrific details we've added to this hotel. The iconic heritage of Kemmons Wilson, Sr. is revealed in historical images and some of the original furnishings from the first Holiday Inn® Hotel.Our leisure guests are happy to know that this full service hotel in Memphis, Tennessee is very close to some of the best attractions the city has to offer. Inside of a 25 mile radius, families can visit the Memphis Zoo, Graceland and an IMAX theater. We are also less than a mile from the Wolfchase Galleria Mall.If you are here on business in Memphis, lodging with us offers easy access to the big city. The hotel is less than 20 miles from the Memphis International Airport and less than 10 miles from business such as Cargill Cotton, MicroPort, ServiceMaster, Olympus, Youth Villages, Lucite International and Agricenter International. Business guests are happy to know that we offer a business center and a boardroom for small meetings or a 1,700 sq. ft. ballroom with a full service banquet department for those larger meetings. During your visit, you can enjoy some of our plush amenities. Relax in our indoor pool or whirlpool after you take advantage of the 24-hour Exercise Facility. Make a reservation today.
Newly renovated Staybridge Suites Memphis, TN Hotels If you are searching for an extended-stay hotel in Memphis convenient to the city’s historic attractions or businesses, look no further than the Staybridge Suites Memphis Poplar Ave East. Our hotel offers an ideal location in the East Memphis business district near several corporate offices including Kroger, Service Master and International Paper. Popular attractions in Memphis, TN, such as Graceland, Memphis Zoo, Beale Street, Sun Studios and the Children's Museum of Memphis, are a short drive away from the hotel. With direct access to major highways, including I-240, I-40 and I-55, travel around the greater Memphis area is a breeze. Apartment-style suites paired with exceptional service and the comforts of home promise patrons of the Staybridge Suites Memphis Poplar Ave East a pleasant overnight or extended stay. In the morning, be sure to visit our complimentary daily hot breakfast, and in the evening, join us in our great room for our Evening Social featuring complimentary drinks and hors d'oeuvres Monday through Wednesday. Stop by The Pantry for a meal, snack or beverage open 24 hours for your convenience. Maintain your exercise routine with our Fitness Center and our seasonal outdoor pool. Book your stay today and see why business and leisure travelers alike prefer to stay at the Staybridge Suites Memphis Poplar Ave East. Call hotel for complimentary shuttle service, hours 7am to 10pm.
Overall 8.7 Excellent
Based on 445 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: The beds were the most comfortable beds i have ever slept in while at any hotel. The brrakfast had more choices than I've ever seen at a hotel. Rooms were huge. Pool area was beautifully decorated with romantic string lights.
Excellent
8.0
Pros: Near to the location of our visit. Friendly staff.
Excellent
10.0
Pros: Prince at the front desk was a joy! Very customer service oriented! He was polite, helpful and sociable! All the staff were friendly! Breakfast each morning was great!
Mediocre
2.0
Pros: Good location was one and second the receptionists were helpful in the are of helping us locate food venues.
Excellent
10.0
Pros: The staff are absolutely wonderful - from the front desk and maids to the breakfast room. I can’t list all the names but Prince and Robbie were amazing. We arrived late one evening, hungry and exhausted, and Robbie went back in the closed kitchen and hustled up a salad for my wife. Who does that these days!! THANK YOU.
Excellent
9.6
Pros: It was fine
Good
6.3
Pros: Breakfast was good Beds were comfy
Good
7.5
Pros: Location was convenient. Staff was pleasant.
Excellent
10.0
Pros: Staff was very helpful & accommodated my every need.. Very clean & inviting..
Excellent
10.0
Pros: Clean, quiet and comfortable. We had a great suite with a comfortable bed. We have never been disappointed with our Staybridge stays.
Good
6.3
Pros: I enjoyed the location. Not too far from a lot of exciting things to do in the area.
Excellent
9.6
Details
Reviews
Overall 8.7 Excellent
Based on 445 reviews
Bar
10.0
Food
9.6
Service
9.5
Breakfast
9.3
Value
9.3
Room
8.0
Location
8.0
Comfort
7.0
WiFi
6.5
Service
9.5
Breakfast
9.4
Location
7.9
Room
7.4
Comfort
7.0
Service
9.6
10.0 Excellent
Pros: The beds were the most comfortable beds i have ever slept in while at any hotel. The brrakfast had more choices than I've ever seen at a hotel. Rooms were huge. Pool area was beautifully decorated with romantic string lights.
Cons: Nothing! Everything was perfect!
8.0 Excellent
Pros: Near to the location of our visit. Friendly staff.
Cons: Everything was great.
10.0 Excellent
Pros: Prince at the front desk was a joy! Very customer service oriented! He was polite, helpful and sociable! All the staff were friendly! Breakfast each morning was great!
Cons: N/a
2.0 Mediocre
Pros: Good location was one and second the receptionists were helpful in the are of helping us locate food venues.
Cons: Hot water was not properly working the entire stay. Cold showers! View was awful! Outside the window was an rooftop and columns that blocks your view. The air filter flow vent was next to the bed and blocked entrance to the bedside.
10.0 Excellent
Pros: The staff are absolutely wonderful - from the front desk and maids to the breakfast room. I can’t list all the names but Prince and Robbie were amazing. We arrived late one evening, hungry and exhausted, and Robbie went back in the closed kitchen and hustled up a salad for my wife. Who does that these days!! THANK YOU.
Cons:
9.6 Excellent
Pros: It was fine
Cons: Looking a little dated
6.3 Good
Pros: Breakfast was good Beds were comfy
Cons: First room had very noisy air Bedding not very soft
7.5 Good
Pros: Location was convenient. Staff was pleasant.
Cons: Not enough parking. Breakfast was good but not up to the usual Staybridge standard. Cleanliness could have used some extra attention. Pet fee is entirely to much.
10.0 Excellent
Pros: Staff was very helpful & accommodated my every need.. Very clean & inviting..
Cons: Everything was fantastic!! I love this hotel..
10.0 Excellent
Pros: Clean, quiet and comfortable. We had a great suite with a comfortable bed. We have never been disappointed with our Staybridge stays.
Cons:
6.3 Good
Pros: I enjoyed the location. Not too far from a lot of exciting things to do in the area.
Cons: We reserved a 2 Queen room, when we checked in around 6pm they advised us we were switched to a king because they sold out of 2 Queens.... Sofa beds aren’t always properly cleaned so I wasn’t too excited about that... Also the AC DID NOT WORK our room got up to 78 degrees the first night... The next day we changed rooms... It was still a king but atleast the AC worked....
9.6 Excellent
Pros:
Cons: Sleep couch mattress very uncomfortable
Newly renovated Staybridge Suites Memphis, TN Hotels If you are searching for an extended-stay hotel in Memphis convenient to the city’s historic attractions or businesses, look no further than the Staybridge Suites Memphis Poplar Ave East. Our hotel offers an ideal location in the East Memphis business district near several corporate offices including Kroger, Service Master and International Paper. Popular attractions in Memphis, TN, such as Graceland, Memphis Zoo, Beale Street, Sun Studios and the Children's Museum of Memphis, are a short drive away from the hotel. With direct access to major highways, including I-240, I-40 and I-55, travel around the greater Memphis area is a breeze. Apartment-style suites paired with exceptional service and the comforts of home promise patrons of the Staybridge Suites Memphis Poplar Ave East a pleasant overnight or extended stay. In the morning, be sure to visit our complimentary daily hot breakfast, and in the evening, join us in our great room for our Evening Social featuring complimentary drinks and hors d'oeuvres Monday through Wednesday. Stop by The Pantry for a meal, snack or beverage open 24 hours for your convenience. Maintain your exercise routine with our Fitness Center and our seasonal outdoor pool. Book your stay today and see why business and leisure travelers alike prefer to stay at the Staybridge Suites Memphis Poplar Ave East. Call hotel for complimentary shuttle service, hours 7am to 10pm.
Located in Memphis (White Station), Sonesta ES Suites Memphis is within a 10-minute drive of Audubon Park and University of Memphis. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Memphis? This aparthotel features 780 square feet (72 square meters) of event facilities. Free self parking is available onsite.
Overall 8.6 Excellent
Based on 1,121 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
9.0
Pros: The room was very spacious. The kitchen was a nice bonus.
Good
7.1
Pros: The location of the hotel was in a good area!
Okay
5.8
Pros: Large room with kitchen & living room area.
Excellent
10.0
Pros: The staff made our stay very enjoyable n I appreciate tht
Excellent
10.0
Pros: I love the staff, how cozy n quite it was, breakfast was great!!
Excellent
10.0
Pros: Everything else was amazing. We have never checked in to a hotel and was made to feel as welcome as we did at Sonesta Memphs. I wish I could remember the names of the clerks at the front desk...I apologize for that...They know who they are. From the moment we entered the door...Southern Hospitality. We recieved a free upgrade to a Loft..2 bedroom and 2 bath. It was awesome. Then there was Willie and Dan. The TV wasn't working in the living area. They promptly came up to check it out. While in the room...they laughed and joked and talked to us like they had known us for years. We live in the Smokey Mts and they told us how much they love to visit our area. We even told stories of famous Memphis wrestlers...lol. The beds were comfortable and the rooms quiet. A train even came behind the hotel and we never heard it. I have never stayed in a hotel where they served breakfast burritos...Awesome. The checkout was the same as check in...friendly and family. That is what a guest should feel..that is TRUE. CUSTOMER SERVICE. I believe you should consider building a Sonesta in Knoxville TN and Gatlinburg, Pigeon Forge area. BTW...the rate was great and so was the location. Thanks again...for an amazing stay.
Mediocre
3.8
Pros: Cleanliness of room
Excellent
10.0
Pros: The room was excellent!! Plenty of room and space.
Excellent
10.0
Pros: The staff was very professional n was very helpful with everything I needed! I love the food n beverages they for us on Tuesday n wed! Breakfast was great also! Against the staff was sooooo sweet!!!
Excellent
9.0
Pros: next door to the clinic we were going to.
Excellent
10.0
Pros: The most attractive, well laid out suite I’ve ever stayed in.
Excellent
10.0
Pros: I love the place. I enjoyed my stay
Details
Reviews
Overall 8.6 Excellent
Based on 1,121 reviews
Value
8.7
Service
8.4
Location
8.3
Room
8.1
Breakfast
7.4
WiFi
5.6
Pool
3.5
Wellness
3.1
Service
8.7
Location
8.0
Room
7.9
Breakfast
7.7
Value
8.9
Location
8.3
Room
7.8
Service
7.8
Comfort
7.7
Breakfast
7.6
Service
8.4
Location
7.9
Room
7.6
Breakfast
7.4
9.0 Excellent
Pros: The room was very spacious. The kitchen was a nice bonus.
Cons: The breakfast could have been better, but it was free and the seating area was nice.
7.1 Good
Pros: The location of the hotel was in a good area!
Cons: I was satisfied
5.8 Okay
Pros: Large room with kitchen & living room area.
Cons: Drapes did not block bright lights right outside our windows. Train track on other side of parking lot. Trains came through often.
10.0 Excellent
Pros: The staff made our stay very enjoyable n I appreciate tht
Cons:
10.0 Excellent
Pros: I love the staff, how cozy n quite it was, breakfast was great!!
Cons:
10.0 Excellent
Pros: Everything else was amazing. We have never checked in to a hotel and was made to feel as welcome as we did at Sonesta Memphs. I wish I could remember the names of the clerks at the front desk...I apologize for that...They know who they are. From the moment we entered the door...Southern Hospitality. We recieved a free upgrade to a Loft..2 bedroom and 2 bath. It was awesome. Then there was Willie and Dan. The TV wasn't working in the living area. They promptly came up to check it out. While in the room...they laughed and joked and talked to us like they had known us for years. We live in the Smokey Mts and they told us how much they love to visit our area. We even told stories of famous Memphis wrestlers...lol. The beds were comfortable and the rooms quiet. A train even came behind the hotel and we never heard it. I have never stayed in a hotel where they served breakfast burritos...Awesome. The checkout was the same as check in...friendly and family. That is what a guest should feel..that is TRUE. CUSTOMER SERVICE. I believe you should consider building a Sonesta in Knoxville TN and Gatlinburg, Pigeon Forge area. BTW...the rate was great and so was the location. Thanks again...for an amazing stay.
Cons: I wish there would have been a microwave in the breakfast area. They had amazing breakfast burritos..my wife wanted to melt the cheese, but there was not a microwave.
3.8 Mediocre
Pros: Cleanliness of room
Cons: Several staff members were rude and very unprofessional during entire 3 day stay / hotel did not have my reservation booked correctly causing a 40 minute long delay of check in process after traveling for several hours / very small selection for buffet breakfast and the food that was available was not very satisfying / bed was very uncomfortable / no linen available
10.0 Excellent
Pros: The room was excellent!! Plenty of room and space.
Cons: No meat was with the breakfast. There was biscuits and "gravy" but I'm not a big fan of gravy.
10.0 Excellent
Pros: The staff was very professional n was very helpful with everything I needed! I love the food n beverages they for us on Tuesday n wed! Breakfast was great also! Against the staff was sooooo sweet!!!
Cons: I loved everything!!
9.0 Excellent
Pros: next door to the clinic we were going to.
Cons:
10.0 Excellent
Pros: The most attractive, well laid out suite I’ve ever stayed in.
Cons:
10.0 Excellent
Pros: I love the place. I enjoyed my stay
Cons:
Located in Memphis (White Station), Sonesta ES Suites Memphis is within a 10-minute drive of Audubon Park and University of Memphis. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Memphis? This aparthotel features 780 square feet (72 square meters) of event facilities. Free self parking is available onsite.
The Hampton Inn & Suites Memphis-Shady Grove hotel is a beautiful hotel located in Memphis, Tennessee, just ½ mile east of Interstate 240 at Poplar Avenue and Shady Grove Road. This Memphis, Tennessee hotel is conveniently located in the East Memphis Business Corridor and only 12 miles from the Memphis International Airport. With numerous restaurants, shopping malls and theaters within minutes of us, the Hampton Inn & Suites Memphis hotel in Tennessee is the perfect location for you. All guestrooms at this Tennessee Hampton Inn & Suites hotel offer a coffeemaker, complimentary high-speed wireless internet, iron with ironing board, telephone with voicemail, data ports, HBO and access to Lodgenet pay-per-view movies. Guests of the Hampton Inn & Suites hotel In Memphis, Tennessee can awaken to an array of satisfying choices by starting their day off right with our On the House breakfast. Unwind in the evening by enjoying Frank Grisanti's Italian Restaurant - a familiar name in Memphis for years. Frank Grisanti's delivers room service from 5pm to 10pm each evening. Additional amenities of the hotel include free shuttle within a 5-mile radius to restaurants & attractions, connecting rooms, cribs, an exercise gym, refrigerators and an outdoor pool. Laundry/valet services, guest Laundromat and meeting/banquet facilities with audio/visual equipment are available for a nominal fee. We love having you here at the Hampton Inn & Suites Memphis-Shady Grove hotel in Tennessee.
Overall 8.6 Excellent
Based on 674 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: Wonderful
Excellent
9.2
Pros: I love that the room was clean and the front desk staff was very nice.
Excellent
8.3
Pros: All was well. Place was clean and quiet. Front desk workers were helpful and patient with me. Rooms we're clean and spacious. Liked the full kitchenette.
Excellent
10.0
Pros: Staff was great, well managed as well. Breakfast was great. Room was very clean as was the whole building inside and out. Even the air in the room was fresh and clean. Great place all around.
Excellent
8.3
Pros: Location is great! Staff was attentive and polite.
Excellent
9.6
Pros: All of the Staff said Hello and Good Morning. I Really Appreciate a Real Breakfast with Real eggs. Bonus.....Washing/Drying facilities
Excellent
10.0
Pros: Everything, staff, cleanliness & customer service. Housekeeping is always a plus. Will be back.
Good
7.1
Pros: Breakfast was okay. Good parking and close to restaurants but not convenient to downtown. Staff was friendly and service was quietly efficient.
Excellent
10.0
Pros: The location and the staff they worked hard to fix the problem you all created.
Good
7.1
Excellent
10.0
Pros: Staff extremely friendly. Good breakfast items.
Excellent
9.6
Pros: That it was accommodating for our family with a full kitchenette, hot breakfast, and a pool for our children.
Details
Reviews
Overall 8.6 Excellent
Based on 674 reviews
Location
9.5
Breakfast
9.1
Service
8.8
Room
7.7
Location
9.6
Service
9.1
Breakfast
9.1
Room
6.9
Breakfast
8.9
Room
6.6
10.0 Excellent
Pros: Wonderful
Cons: Nothing
9.2 Excellent
Pros: I love that the room was clean and the front desk staff was very nice.
Cons: The pillows and the breakfast could be better.
8.3 Excellent
Pros: All was well. Place was clean and quiet. Front desk workers were helpful and patient with me. Rooms we're clean and spacious. Liked the full kitchenette.
Cons: I didn't like that I booked through booking.com and was not aware that there was a $50 per room incidental fee, but otherwise everything else was good
10.0 Excellent
Pros: Staff was great, well managed as well. Breakfast was great. Room was very clean as was the whole building inside and out. Even the air in the room was fresh and clean. Great place all around.
Cons: Everything was great with my stay
8.3 Excellent
Pros: Location is great! Staff was attentive and polite.
Cons: I had to ask for towels as none were left after the first night. Staff in hallway asked if we wanted room cleaned as we were going to breakfast we told her yes we did.....room was not cleaned at all that day. I have never experienced that at another Hampton.
9.6 Excellent
Pros: All of the Staff said Hello and Good Morning. I Really Appreciate a Real Breakfast with Real eggs. Bonus.....Washing/Drying facilities
Cons: Slightly better pricing but It was Ok No Major complaints
10.0 Excellent
Pros: Everything, staff, cleanliness & customer service. Housekeeping is always a plus. Will be back.
Cons: We didn’t not like anything. Everything was up to par!
7.1 Good
Pros: Breakfast was okay. Good parking and close to restaurants but not convenient to downtown. Staff was friendly and service was quietly efficient.
Cons: Room air conditioner was noisy. No fresh baked cookies or evening snacks.
10.0 Excellent
Pros: The location and the staff they worked hard to fix the problem you all created.
Cons: When I arrived I received a room that was not the one pictured on my reservation.The lady informed me you all booked the wrong room.I had to end of paying more than expected.I have never had this to happen and I will be writing several reviews.
7.1 Good
Pros:
Cons: I did not care for the smiling pictures on the elevators
10.0 Excellent
Pros: Staff extremely friendly. Good breakfast items.
Cons: Some of the electrical outlets were worn out causing a bad connection with anything you plugged in (like cell phone chargers).
9.6 Excellent
Pros: That it was accommodating for our family with a full kitchenette, hot breakfast, and a pool for our children.
Cons: Hoped for a larger pool area.
The Hampton Inn & Suites Memphis-Shady Grove hotel is a beautiful hotel located in Memphis, Tennessee, just ½ mile east of Interstate 240 at Poplar Avenue and Shady Grove Road. This Memphis, Tennessee hotel is conveniently located in the East Memphis Business Corridor and only 12 miles from the Memphis International Airport. With numerous restaurants, shopping malls and theaters within minutes of us, the Hampton Inn & Suites Memphis hotel in Tennessee is the perfect location for you. All guestrooms at this Tennessee Hampton Inn & Suites hotel offer a coffeemaker, complimentary high-speed wireless internet, iron with ironing board, telephone with voicemail, data ports, HBO and access to Lodgenet pay-per-view movies. Guests of the Hampton Inn & Suites hotel In Memphis, Tennessee can awaken to an array of satisfying choices by starting their day off right with our On the House breakfast. Unwind in the evening by enjoying Frank Grisanti's Italian Restaurant - a familiar name in Memphis for years. Frank Grisanti's delivers room service from 5pm to 10pm each evening. Additional amenities of the hotel include free shuttle within a 5-mile radius to restaurants & attractions, connecting rooms, cribs, an exercise gym, refrigerators and an outdoor pool. Laundry/valet services, guest Laundromat and meeting/banquet facilities with audio/visual equipment are available for a nominal fee. We love having you here at the Hampton Inn & Suites Memphis-Shady Grove hotel in Tennessee.
Discover Blues City from the luxury and comfort of Marriott Memphis East. Our upscale hotel in Memphis, TN offers easy access to the city's most popular attractions, including Graceland, Downtown Memphis, Beale Street, the University of Memphis and FedExForum, home of the Memphis Grizzlies. Guest rooms feature stylish decor, plush bedding, high-speed Internet access, flat-panel TVs with premium movie channels and elegant marble bathrooms. Indulge in modern Southern dining and artisanal cocktails at Coda, our casual restaurant. Get your heart racing in our well-equipped fitness center or indoor swimming pool. Our Memphis hotel also offers nearly 8,000 square feet of the newest event space in all of East Memphis - ideal for meetings, weddings and receptions. Treat yourself to modern amenities and true Southern hospitality at Marriott Memphis East!
Overall 8.3 Excellent
Based on 840 reviews
All reviews
- All reviews
- Families
Excellent
10.0
Pros: Everything was great! Thanks
Excellent
10.0
Pros: The room was really nice and very clean. The staff, specifically the hotel employee at the front desk, were all very nice and accommodating.
Excellent
9.6
Pros: Did not eat breakfast Location was good for the places in Memphis that I was going.
Excellent
10.0
Pros: We were very pleased with every aspect of our hotel experience. Hotel employee took very good care of us. The staff great. The hotel was very quiet and had everything that we wanted.
Excellent
10.0
Pros: love the breakfast.
Excellent
10.0
Pros: Hotel was clean and affordable
Excellent
10.0
Pros: As always Marriott did not disappoint. We had a beautiful stay. =Hotel employee was great and bed/pillows were so comfortable. I have a terrible back and I woke up with no pain. Amazing!!! Will definitely be back and will recommend,
Good
6.7
Pros: Free breakfast
Excellent
9.6
Pros: Clean quiet and friendly staff. Nice atmosphere facilities in good condition
Good
7.9
Good
6.3
Pros: Hotel was nice
Excellent
10.0
Pros: I like the location it was in the middle of everything.
Details
Reviews
Overall 8.3 Excellent
Based on 840 reviews
Bar
10.0
Wellness
8.3
Location
8.2
Service
7.4
Room
6.8
Breakfast
5.4
Value
3.9
WiFi
3.5
Service
6.9
Room
5.9
Value
3.7
10.0 Excellent
Pros: Everything was great! Thanks
Cons:
10.0 Excellent
Pros: The room was really nice and very clean. The staff, specifically the hotel employee at the front desk, were all very nice and accommodating.
Cons: It's a little far from downtown.
9.6 Excellent
Pros: Did not eat breakfast Location was good for the places in Memphis that I was going.
Cons: Bar facility, attendant, prices
10.0 Excellent
Pros: We were very pleased with every aspect of our hotel experience. Hotel employee took very good care of us. The staff great. The hotel was very quiet and had everything that we wanted.
Cons:
10.0 Excellent
Pros: love the breakfast.
Cons: would have love micro wave in the room
10.0 Excellent
Pros: Hotel was clean and affordable
Cons: No complaints
10.0 Excellent
Pros: As always Marriott did not disappoint. We had a beautiful stay. =Hotel employee was great and bed/pillows were so comfortable. I have a terrible back and I woke up with no pain. Amazing!!! Will definitely be back and will recommend,
Cons: Wish there were still a few smoking rooms. But no biggy. Just went outside.
6.7 Good
Pros: Free breakfast
Cons: Food was really expensive
9.6 Excellent
Pros: Clean quiet and friendly staff. Nice atmosphere facilities in good condition
Cons: I was happpy with my expirence at the hotel
7.9 Good
Pros:
Cons: Commode take to long to fill back up.
6.3 Good
Pros: Hotel was nice
Cons: Grumpy reception staff
10.0 Excellent
Pros: I like the location it was in the middle of everything.
Cons: Nothing, I loved everything about it.
Discover Blues City from the luxury and comfort of Marriott Memphis East. Our upscale hotel in Memphis, TN offers easy access to the city's most popular attractions, including Graceland, Downtown Memphis, Beale Street, the University of Memphis and FedExForum, home of the Memphis Grizzlies. Guest rooms feature stylish decor, plush bedding, high-speed Internet access, flat-panel TVs with premium movie channels and elegant marble bathrooms. Indulge in modern Southern dining and artisanal cocktails at Coda, our casual restaurant. Get your heart racing in our well-equipped fitness center or indoor swimming pool. Our Memphis hotel also offers nearly 8,000 square feet of the newest event space in all of East Memphis - ideal for meetings, weddings and receptions. Treat yourself to modern amenities and true Southern hospitality at Marriott Memphis East!
Your stay at Four Points by Sheraton East Memphis begins almost the moment your plane touches the ground, thanks to our complimentary shuttles to and from Memphis International Airport. Surrounded by many of Tennessee's most prominent destinations, our hotel offers unparalleled access to the University of Memphis, Germantown and Memphis Botanic Garden. If exploring the city isn't on your agenda, retreat to the comfort of our spacious guest rooms, outfitted with complimentary Wi-Fi, mini-refrigerators and flat-screen TVs. Visit our seasonal, outdoor pool and 24-hour fitness center, featuring a variety of free weights and cardio equipment, to seamlessly stay in shape during your trip. Thinking about hosting an event? We're home to four versatile event venues, designed for corporate and social gatherings, alike. Whether traveling for work or pleasure, you'll find the service and amenities you deserve at Four Points by Sheraton Memphis East, where timeless classics are interwoven with modern luxuries.
Overall 8.2 Excellent
Based on 611 reviews
All reviews
- All reviews
- Families
- Couples
Okay
5.0
Pros: The staff
Good
6.7
Good
7.9
Pros: Bed was comfortable. I liked having a refrigerator and bottled water. Location was excellent for the meetings I was having. Proximity to River Oaks restaurant was a bonus. Great food!
Excellent
10.0
Pros: Great place to stay.
Good
7.0
Pros: Great staff
Excellent
8.8
Pros: Breakfast should be complimentary with the price you pay for the room.
Excellent
10.0
Pros: I really liked the staff. Everyone was really nice. I liked the hotel and the room was nice for the price.
Excellent
8.0
Pros: Location
Okay
5.8
Pros: Location was ideal between airport and downtown Memphis
Good
6.7
Pros: The beds were comfortable, the staff at the front desk had a very pleasant attitude and the rooms were clean.
Excellent
9.0
Pros: Good location to base yourself for Memphis - with hire car or using taxis, very friendly hotel with good facilities and local shops and restaurants
Good
7.1
Pros: Good taste of breakfast.
Details
Reviews
Overall 8.2 Excellent
Based on 611 reviews
Service
9.2
Food
8.7
Location
7.8
WiFi
7.1
Breakfast
7.1
Room
6.6
Service
9.4
Location
8.0
Cleanliness
7.3
Room
6.7
Comfort
6.2
Service
9.4
Cleanliness
6.6
Room
5.3
5.0 Okay
Pros: The staff
Cons: very hard to drive to can only turn in and out on one ,one way street . No breakfast
6.7 Good
Pros:
Cons: I didn’t like the location because of the busy street.
7.9 Good
Pros: Bed was comfortable. I liked having a refrigerator and bottled water. Location was excellent for the meetings I was having. Proximity to River Oaks restaurant was a bonus. Great food!
Cons: The room had a very musty odor that was unpleasant, but no other rooms available to move to. Also, the plaster around the window is crumbling. Much was made of the shuttle, but it was somewhat difficult to get for promised local trips.
10.0 Excellent
Pros: Great place to stay.
Cons:
7.0 Good
Pros: Great staff
Cons: Beds
8.8 Excellent
Pros: Breakfast should be complimentary with the price you pay for the room.
Cons: NA
10.0 Excellent
Pros: I really liked the staff. Everyone was really nice. I liked the hotel and the room was nice for the price.
Cons:
8.0 Excellent
Pros: Location
Cons: There is a huge digital billboard that changes and flashes at night beside the hotel and curtains don't block it out at night.
5.8 Okay
Pros: Location was ideal between airport and downtown Memphis
Cons: First night experience was extremely noisy, didn't get much sleep. Off and on there was yelling and loud voices throughout the morning. I notified the front desk in the morning about the disturbances and they eventually moved me to a room that had not been cleaned.
6.7 Good
Pros: The beds were comfortable, the staff at the front desk had a very pleasant attitude and the rooms were clean.
Cons: The door to my room was difficult to close. You had to apply your body weight to close the door. The refrigerator was warm and I requested double beds and received a King. My 2 teenage boys and I slept in one bed.
9.0 Excellent
Pros: Good location to base yourself for Memphis - with hire car or using taxis, very friendly hotel with good facilities and local shops and restaurants
Cons:
7.1 Good
Pros: Good taste of breakfast.
Cons: Old furniture - specially the carpets.
Your stay at Four Points by Sheraton East Memphis begins almost the moment your plane touches the ground, thanks to our complimentary shuttles to and from Memphis International Airport. Surrounded by many of Tennessee's most prominent destinations, our hotel offers unparalleled access to the University of Memphis, Germantown and Memphis Botanic Garden. If exploring the city isn't on your agenda, retreat to the comfort of our spacious guest rooms, outfitted with complimentary Wi-Fi, mini-refrigerators and flat-screen TVs. Visit our seasonal, outdoor pool and 24-hour fitness center, featuring a variety of free weights and cardio equipment, to seamlessly stay in shape during your trip. Thinking about hosting an event? We're home to four versatile event venues, designed for corporate and social gatherings, alike. Whether traveling for work or pleasure, you'll find the service and amenities you deserve at Four Points by Sheraton Memphis East, where timeless classics are interwoven with modern luxuries.
You are close to shopping, golf, and Memphis’ iconic attractions when you stay at the Best Western Plus Galleria Inn & Suites, where guests enjoy plenty of top-end amenities. Spread out in spacious, squeaky-clean rooms featuring satellite television and in-room movies. Enjoy an in-room coffee maker, refrigerator, microwave oven, hair dryer, and iron and ironing board, or upgrade to a kitchenette or spa suite. The day starts right with our complimentary breakfast buffet, which features bacon or sausage, eggs, fresh pastries and fruits, Arabica coffee, and all the waffles you want. Burn off some steam in our 24-hour fitness room, which includes a stair stepper, stationary bike, a universal gym, and treadmill. Log on with free high-speed internet, wrap up work in our 24-hour business center, or let our staff help you sign up for sightseeing tours. Host your next reception or corporate event in our meeting rooms, which can be catered. Ready to eat? There are more than a dozen fast-food, casual, and full-service restaurants within a mile of the hotel serving Japanese, American, Chinese, Italian, and Mexican cuisines. We are located directly off Interstate 40, and Wolfchase Galleria is a quarter-mile away. Memphis is home to some legendary attractions, and you are within minutes of Beale Street, Graceland, the Memphis Zoo, Memphis Botanical Garden, Harrah’s Casino, and the FedEx Forum, home of the Memphis Grizzlies. Our Memphis, TN hotel is a Rider Friendly® destination. Our professional, welcoming staff looks forward to making your next trip to the Home of the Blues the best yet!
Overall 8.1 Excellent
Based on 1,195 reviews
All reviews
- All reviews
- Families
- Couples
Good
6.0
Pros: Breakfast was nice. Hot dishes and lots of choices.
Okay
5.5
Pros: Bed very comfortable sheets were stained
Okay
5.4
Mediocre
3.8
Pros: decent breakfast included
Good
6.7
Pros: the room was clean. it was a nice atmosphere. it was not hard to find. the breakfast was great
Good
7.1
Good
7.5
Pros: Rooms were very clean
Good
7.5
Okay
4.0
Pros: There were bugs in our room We will never stay here again
Okay
4.6
Pros: Breakfast is great and the location is great
Excellent
9.0
Excellent
10.0
Pros: Great location great breakfast wonderful staff comfortable rooms very spacious... it was very quiet and clean we will definitely be back
Details
Reviews
Overall 8.1 Excellent
Based on 1,195 reviews
Location
8.8
Service
8.7
Value
8.1
Breakfast
8.1
Vibe
7.3
Amenities
7.3
Room
6.9
Comfort
5.4
Location
8.8
Service
8.4
Breakfast
8.0
Cleanliness
7.8
Amenities
7.1
Vibe
7.0
Room
6.5
Comfort
5.4
Service
8.9
Breakfast
8.2
Room
6.2
Comfort
5.6
6.0 Good
Pros: Breakfast was nice. Hot dishes and lots of choices.
Cons: Room was very small. Window A/C didn't keep the humidity out. Smelled somewhat. Bathroom definitely needed updating.
5.5 Okay
Pros: Bed very comfortable sheets were stained
Cons: Against my better judgement I didn’t wear shoes in the room and my feet were dirty due to carpet needing to be cleaned.
5.4 Okay
Pros:
Cons: Room very small and bathroom so very very small
3.8 Mediocre
Pros: decent breakfast included
Cons: Waited 20 mins at 11 pm to check in... desk was unmanned. The representative was in another room fixing a tv. When I questioned a manager as to why/ how this could happen... she insulted me stating I must not be in customer service?!? What?? I own my own business sans btw... Manning your reception greeting area takes priority over fixing a tv- send maintenance to do that task. Overall I would not stay again due to the the insulting demeanor of the staff.
6.7 Good
Pros: the room was clean. it was a nice atmosphere. it was not hard to find. the breakfast was great
Cons: the hallway odor was horrible. the bathroom is way to small and the toliet was old
7.1 Good
Pros:
Cons: No pool or hot tub
7.5 Good
Pros: Rooms were very clean
Cons:
7.5 Good
Pros:
Cons: Need to upgrade the air condition
4.0 Okay
Pros: There were bugs in our room We will never stay here again
Cons: No bugs is better
4.6 Okay
Pros: Breakfast is great and the location is great
Cons:
9.0 Excellent
Pros:
Cons: I thought there . was a pool
10.0 Excellent
Pros: Great location great breakfast wonderful staff comfortable rooms very spacious... it was very quiet and clean we will definitely be back
Cons:
You are close to shopping, golf, and Memphis’ iconic attractions when you stay at the Best Western Plus Galleria Inn & Suites, where guests enjoy plenty of top-end amenities. Spread out in spacious, squeaky-clean rooms featuring satellite television and in-room movies. Enjoy an in-room coffee maker, refrigerator, microwave oven, hair dryer, and iron and ironing board, or upgrade to a kitchenette or spa suite. The day starts right with our complimentary breakfast buffet, which features bacon or sausage, eggs, fresh pastries and fruits, Arabica coffee, and all the waffles you want. Burn off some steam in our 24-hour fitness room, which includes a stair stepper, stationary bike, a universal gym, and treadmill. Log on with free high-speed internet, wrap up work in our 24-hour business center, or let our staff help you sign up for sightseeing tours. Host your next reception or corporate event in our meeting rooms, which can be catered. Ready to eat? There are more than a dozen fast-food, casual, and full-service restaurants within a mile of the hotel serving Japanese, American, Chinese, Italian, and Mexican cuisines. We are located directly off Interstate 40, and Wolfchase Galleria is a quarter-mile away. Memphis is home to some legendary attractions, and you are within minutes of Beale Street, Graceland, the Memphis Zoo, Memphis Botanical Garden, Harrah’s Casino, and the FedEx Forum, home of the Memphis Grizzlies. Our Memphis, TN hotel is a Rider Friendly® destination. Our professional, welcoming staff looks forward to making your next trip to the Home of the Blues the best yet!
The Embassy Suites Memphis hotel is adjacent to the Regalia Shopping Center and is conveniently located in the East Memphis business sector near the I-240 and Poplar Avenue exchange. This full-service upscale all-suite Memphis hotel is just minutes from: FedEx World Headquarters, International Paper, ServiceMaster, Regions Bank, TPC at Southwind, Memphis International Airport, University of Memphis, Mike Rose Soccer Complex. Also close by this hotel in Memphis are the communities of Germantown, TN, Cordova, TN, Barlett, TN, Colliereville, TN, Downtown Memphis. Nearby Memphis Attractions include: FedEx Forum, home of the Memphis Grizzlies, AutoZone Park, home of the Memphis Redbirds, Beale Street, National Civil Rights Museum, Elvis Presley's Graceland, Memphis Zoo, Memphis Botanical Garden, Germantown Performing Arts Center, Stax Museum of American Soul, Gibson Guitar Factory, Theatre Memphis, Brooks Museum of Art, Memphis Pyramid, Tunica Casinos. Guests of the Embassy Suites Memphis hotel stay in spacious two room suites and receive Complimentary cooked-to-order breakfast. In addition, this beautiful Memphis hotel provides an evening reception. Complimentary High Speed Internet access is available throughout the hotel. Complimentary transportation is provided to and from the Memphis International Airport and within a five-mile radius of the hotel. Through August 2015 our lobby, select guest suites, atrium, pool and fitness center will be undergoing renovations. We will be offering a limited selection of breakfast items, beverages and snacks during this time. Our restaurant, Frank Grisanti's, is still open for lunch and dinner. We appreciate your patience as we improve our hotel. View our hotel specials at your leisure.
Overall 8.0 Excellent
Based on 973 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: The property was conveniently located to everything we were attending and it was awesomely clean and the staff was amazing. The brunch was amazing as well and came with our stay.
Excellent
10.0
Pros: The staff is amazing!!!! The rooms are exceptionally clean and the open bar was a plus!
Good
7.5
Pros: The breakfast was nice and hot. The happy hour was definitely a hit. The room was spacious.
Excellent
10.0
Pros: The staff was Fabulous! From the time we entered the property the bellhop was friendly, front desk Miguel and the staff were friendly and helpful. The breakfast crew with big guy and bald guy were amazing. Their food was A1! Willie Mae was friendly as she kept the dining area clean. Now when she was off Mr. Grumpily never spoke and took forever to clean the tables. The food staff on both days kept it stocked and we did not have to ask for anything.
Good
6.3
Poor
1.0
Pros: Nothing
Excellent
10.0
Pros: Great breakfast and cocktail time.
Excellent
10.0
Pros: The staff always met us with a smile. The breakfast was the best we ever had. The children had a great time.
Excellent
9.2
Pros: It was clean, awesome atmosphere and very beautiful
Mediocre
3.3
Pros: The happy hour
Poor
1.0
Excellent
10.0
Pros: The staff was amazing the breakfast was good and room was relaxing and refreshing
Details
Reviews
Overall 8.0 Excellent
Based on 973 reviews
Bar
9.8
Breakfast
9.1
Location
8.3
Service
7.7
Room
6.3
Cleanliness
5.7
WiFi
4.5
Wellness
3.8
Breakfast
9.0
Location
8.2
Service
8.1
Vibe
7.1
Room
6.2
Room
5.0
10.0 Excellent
Pros: The property was conveniently located to everything we were attending and it was awesomely clean and the staff was amazing. The brunch was amazing as well and came with our stay.
Cons:
10.0 Excellent
Pros: The staff is amazing!!!! The rooms are exceptionally clean and the open bar was a plus!
Cons:
7.5 Good
Pros: The breakfast was nice and hot. The happy hour was definitely a hit. The room was spacious.
Cons: The mattress on the let out sofa was a little worn out making it difficult to sleep comfortably. The room temperature didn't match the thermostat reading. It was a lot warmer than it read. This also contributed to not being able to sleep comfortably.
10.0 Excellent
Pros: The staff was Fabulous! From the time we entered the property the bellhop was friendly, front desk Miguel and the staff were friendly and helpful. The breakfast crew with big guy and bald guy were amazing. Their food was A1! Willie Mae was friendly as she kept the dining area clean. Now when she was off Mr. Grumpily never spoke and took forever to clean the tables. The food staff on both days kept it stocked and we did not have to ask for anything.
Cons: Mr. Grumpily
6.3 Good
Pros:
Cons: My room was not ready when we arrived.
1.0 Poor
Pros: Nothing
Cons: Room didn't look like the internet
10.0 Excellent
Pros: Great breakfast and cocktail time.
Cons:
10.0 Excellent
Pros: The staff always met us with a smile. The breakfast was the best we ever had. The children had a great time.
Cons:
9.2 Excellent
Pros: It was clean, awesome atmosphere and very beautiful
Cons: I wish the beds in the room we had had two queen beds instead of full. The sleep is very uncomfortable for two people.
3.3 Mediocre
Pros: The happy hour
Cons: We had bed bugs
1.0 Poor
Pros:
Cons: My truck got robbed.
10.0 Excellent
Pros: The staff was amazing the breakfast was good and room was relaxing and refreshing
Cons: Nothing everything was great
The Embassy Suites Memphis hotel is adjacent to the Regalia Shopping Center and is conveniently located in the East Memphis business sector near the I-240 and Poplar Avenue exchange. This full-service upscale all-suite Memphis hotel is just minutes from: FedEx World Headquarters, International Paper, ServiceMaster, Regions Bank, TPC at Southwind, Memphis International Airport, University of Memphis, Mike Rose Soccer Complex. Also close by this hotel in Memphis are the communities of Germantown, TN, Cordova, TN, Barlett, TN, Colliereville, TN, Downtown Memphis. Nearby Memphis Attractions include: FedEx Forum, home of the Memphis Grizzlies, AutoZone Park, home of the Memphis Redbirds, Beale Street, National Civil Rights Museum, Elvis Presley's Graceland, Memphis Zoo, Memphis Botanical Garden, Germantown Performing Arts Center, Stax Museum of American Soul, Gibson Guitar Factory, Theatre Memphis, Brooks Museum of Art, Memphis Pyramid, Tunica Casinos. Guests of the Embassy Suites Memphis hotel stay in spacious two room suites and receive Complimentary cooked-to-order breakfast. In addition, this beautiful Memphis hotel provides an evening reception. Complimentary High Speed Internet access is available throughout the hotel. Complimentary transportation is provided to and from the Memphis International Airport and within a five-mile radius of the hotel. Through August 2015 our lobby, select guest suites, atrium, pool and fitness center will be undergoing renovations. We will be offering a limited selection of breakfast items, beverages and snacks during this time. Our restaurant, Frank Grisanti's, is still open for lunch and dinner. We appreciate your patience as we improve our hotel. View our hotel specials at your leisure.
The Hilton Memphis hotel is located in the heart of the East Memphis business district and a short drive from Beale Street, FedEx Forum, Elvis Presley’s Graceland, the Memphis Zoo, Liberty Bowl, Memphis International Airport (MEM), The University of Memphis, The University of Tennessee at Memphis, the Civil Rights Museum, the Loraine Hotel, and downtown Memphis, Tennessee. Memphis is also the home of the Grizzlies and the Redbirds; so come to Memphis, enjoy a game and stay with us. This 405-room hotel was designed by the late Memphis, TN architect Francis Mah, and the hotel has undergone an extensive multi-million dollar renovation to return the hotel to its once-grand glory. This hotel offers more of the comfort, amenities and entertainment choices travelers to the Memphis, TN area desire. Whether you are on a vacation, with a group or meeting, or on an individual business trip, our hotel has something for everyone, including meeting rooms and public space. Guests will enjoy the superbly furnished residential rooms. We feature breathtaking views of the Memphis, TN skyline in every room because of our floor to ceiling windows. Hotel Features Include: Rooks Corner - an American Bistro, serving breakfast, lunch and dinner, Lobby Bar - to quench any thirst, Beautifully-landscaped outdoor pool and whirlpool, Complimentary security monitored parking, Valet parking available, 24-hour fitness center with our new in 2007 Fitness by Precor, 24-hour access to our self-service Business Center, Hotel gift shop catering to all business and personal needs, Gate controlled, security monitored valet parking Guest Room Features Include: New in 2008 Flat-Screen Televisions, 32-inch in our Standard rooms and 37-inch in our Deluxe Level rooms, 405 tastefully decorated guestrooms, including seven suites, 66 Deluxe Level rooms located on the top four floors of the hotel with larger 37-inch Flat-Screen Televisions, Wireless high-speed Internet access available in all 405 rooms as well as in the meeting spaces and public areas, Serenity Bed Collection featuring the Hilton Suite Dreams Mattress & Box Springs by Serta, Bath amenities featuring the La Source line from Crabtree & Evelyn, Hilton's signature MP3-capable alarm clock radio, USA Today each weekday morning, Two dual-line phones with data ports and voicemail, Over 30,000 square feet of meeting space, enough to handle two persons or a reception for 1,600. Hotel Neighborhood: Less than 10 miles from Memphis International Airport, Convenient to many corporate headquarters in the "Poplar Corridor", Close to shopping at Oak Court Mall, Easy access to all major highways and interstates, Easy access to the Pink Palace, Memphis Zoo, Graceland, the FedEx Forum, and Beale Street, Close to many golf courses, including the TPC at Southwind. Travel should take you places.
Overall 7.9 Good
Based on 821 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Excellent
10.0
Pros: The bed was very comfortable!! The bathroom was very clean as well as the room!!Also the view was magnificent.
Good
7.5
Pros: Very convenient location in east Memphis!
Excellent
10.0
Pros: How nice the hotel is
Poor
1.0
Pros: Not to much. Hotel staff did not return calls. Parking was very bad on Saturday night. Shower drainage was aweful. Will not stay at this hotel again and will tell my friends.
Excellent
9.6
Pros: The room and hotel as a whole was really nice and clean. A great value.
Mediocre
3.0
Excellent
8.3
Pros: Just a quick overnight stay. Did not eat breakfast at the hotel. liked the area, quite and easy access to other areas of Memphis I have nothing more to say. :-)
Excellent
10.0
Pros: We enjoyed the bar, pool and other facilities.
Excellent
10.0
Pros: The outdoor swimming pool.
Excellent
9.0
Pros: Staff was very nice
Mediocre
3.8
Pros: Nothing
Excellent
9.6
Pros: Our room was clean & beautiful on the executive floor. View was beautiful . No complaints about the room. The breakfast staff was AWESOME! The check-in staff (Shaurya) was excellent. We were able to check in before noon so that was an absolute WIN for us since we were celebrating our anniversary!
Details
Reviews
Overall 7.9 Good
Based on 821 reviews
Location
9.0
Service
7.6
Breakfast
7.5
Vibe
6.3
Value
5.8
Room
5.8
WiFi
5.5
Amenities
4.8
Location
9.1
Breakfast
7.7
Service
7.1
Room
5.9
Vibe
5.8
Value
5.6
Amenities
5.4
Location
8.7
Service
7.6
Breakfast
7.5
Vibe
5.8
Value
5.5
Comfort
5.4
Room
4.9
Service
7.4
Cleanliness
6.1
Room
5.0
10.0 Excellent
Pros: The bed was very comfortable!! The bathroom was very clean as well as the room!!Also the view was magnificent.
Cons:
7.5 Good
Pros: Very convenient location in east Memphis!
Cons:
10.0 Excellent
Pros: How nice the hotel is
Cons: Everything was great
1.0 Poor
Pros: Not to much. Hotel staff did not return calls. Parking was very bad on Saturday night. Shower drainage was aweful. Will not stay at this hotel again and will tell my friends.
Cons: See above comments.
9.6 Excellent
Pros: The room and hotel as a whole was really nice and clean. A great value.
Cons: The location is a little far away from the touristy things, but not too far.
3.0 Mediocre
Pros:
Cons: Check in is listed to be at 3, but they actually did not have the room ready until 4. They informed me that check in is actually 4. The door to my room was broken and had to be slammed to shut.
8.3 Excellent
Pros: Just a quick overnight stay. Did not eat breakfast at the hotel. liked the area, quite and easy access to other areas of Memphis I have nothing more to say. :-)
Cons: Noise from the adjoining room. Thats all there is to say. I don't like writing stuff just to complete this survey.
10.0 Excellent
Pros: We enjoyed the bar, pool and other facilities.
Cons: Checking is way too late
10.0 Excellent
Pros: The outdoor swimming pool.
Cons: Unkept passageway from the hotel to the pool.
9.0 Excellent
Pros: Staff was very nice
Cons: Rooms are small
3.8 Mediocre
Pros: Nothing
Cons: The staff was very rude and not helpful in any way!! We had quite a bit of luggage as we couldn’t leave our stuff in our car because there was unsecure parking there too far away from our room and not a great area, so we asked a hotel staff for a car she was pushing two of them one had stuff on it the other did not she very rudely told me she was using it for something else we brought our luggage down and they are set that empty cart that I asked for by the counter with no one at all using that they were rude rude rude and I felt like, maybe they do not like white people there!!!!
9.6 Excellent
Pros: Our room was clean & beautiful on the executive floor. View was beautiful . No complaints about the room. The breakfast staff was AWESOME! The check-in staff (Shaurya) was excellent. We were able to check in before noon so that was an absolute WIN for us since we were celebrating our anniversary!
Cons: My only complaint would be the staff at the Starbucks cafe. The cashier never acknowledged standing there. She was busy but she never made eye contact or said "I'll be with you in a moment". We waited for about 10 mins.
The Hilton Memphis hotel is located in the heart of the East Memphis business district and a short drive from Beale Street, FedEx Forum, Elvis Presley’s Graceland, the Memphis Zoo, Liberty Bowl, Memphis International Airport (MEM), The University of Memphis, The University of Tennessee at Memphis, the Civil Rights Museum, the Loraine Hotel, and downtown Memphis, Tennessee. Memphis is also the home of the Grizzlies and the Redbirds; so come to Memphis, enjoy a game and stay with us. This 405-room hotel was designed by the late Memphis, TN architect Francis Mah, and the hotel has undergone an extensive multi-million dollar renovation to return the hotel to its once-grand glory. This hotel offers more of the comfort, amenities and entertainment choices travelers to the Memphis, TN area desire. Whether you are on a vacation, with a group or meeting, or on an individual business trip, our hotel has something for everyone, including meeting rooms and public space. Guests will enjoy the superbly furnished residential rooms. We feature breathtaking views of the Memphis, TN skyline in every room because of our floor to ceiling windows. Hotel Features Include: Rooks Corner - an American Bistro, serving breakfast, lunch and dinner, Lobby Bar - to quench any thirst, Beautifully-landscaped outdoor pool and whirlpool, Complimentary security monitored parking, Valet parking available, 24-hour fitness center with our new in 2007 Fitness by Precor, 24-hour access to our self-service Business Center, Hotel gift shop catering to all business and personal needs, Gate controlled, security monitored valet parking Guest Room Features Include: New in 2008 Flat-Screen Televisions, 32-inch in our Standard rooms and 37-inch in our Deluxe Level rooms, 405 tastefully decorated guestrooms, including seven suites, 66 Deluxe Level rooms located on the top four floors of the hotel with larger 37-inch Flat-Screen Televisions, Wireless high-speed Internet access available in all 405 rooms as well as in the meeting spaces and public areas, Serenity Bed Collection featuring the Hilton Suite Dreams Mattress & Box Springs by Serta, Bath amenities featuring the La Source line from Crabtree & Evelyn, Hilton's signature MP3-capable alarm clock radio, USA Today each weekday morning, Two dual-line phones with data ports and voicemail, Over 30,000 square feet of meeting space, enough to handle two persons or a reception for 1,600. Hotel Neighborhood: Less than 10 miles from Memphis International Airport, Convenient to many corporate headquarters in the "Poplar Corridor", Close to shopping at Oak Court Mall, Easy access to all major highways and interstates, Easy access to the Pink Palace, Memphis Zoo, Graceland, the FedEx Forum, and Beale Street, Close to many golf courses, including the TPC at Southwind. Travel should take you places.
The beautifully landscaped Homewood Suites by Hilton Memphis-Poplar hotel is an all-suite hotel located in elegant east Memphis, Tennessee near Germantown. The Homewood Suites Memphis-Poplar, Tennessee hotel features two-bedroom suites, complimentary high-speed internet access, meeting facilities, outdoor pool, an exercise gym, TV with cable, irons and hair dryers. Also enjoy our Homewood Suites Tennessee hospitality with a complimentary Suite Start hot breakfast daily and a Welcome Home reception featuring a light dinner served Monday through Thursday evenings from 5:30pm to 7:30pm. Nearby attractions of the Homewood Suites by Hilton hotel in Memphis, Tennessee include the Racquet Club, Southwind Golf Club, the Memphis Zoo, Graceland, various restaurants and shopping malls. Make Yourself At Home!
Overall 7.5 Good
Based on 423 reviews
All reviews
- All reviews
- Families
Good
6.7
Pros: The area was safe and there was plenty of restaurants and things to do close to the hotel. The pool was nice and front desk staff were friendly, they tried their best to make up for the bad experience.
Excellent
10.0
Pros: Clean staff was very friendly and helpful.
Okay
4.2
Pros: Pool Food
Excellent
10.0
Pros: The room
Excellent
10.0
Pros: Accommodations were awesome and front desk personnel was very helpful and knowledgeable.
Okay
5.8
Pros: They made a mistake (gave us a 6 person room for 7 people) but corrected it without increasing price.
Excellent
10.0
Pros: I was able to return them
Excellent
8.0
Pros: I enjoyed the room, it was up to date. some of the amenities needed to be repaired. breakfast was okay
Good
7.1
Pros: I love the location of this property the staff as well
Excellent
9.6
Pros: The staff was helpful and friendly. The breakfast was very good.
Mediocre
3.3
Pros: Breakfast
Good
7.5
Pros: Good location
Details
Reviews
Overall 7.5 Good
Based on 423 reviews
Bar
10.0
Breakfast
8.2
Service
7.5
Location
7.4
Room
6.3
Cleanliness
3.9
Breakfast
8.2
Service
7.8
Location
7.7
Amenities
5.7
Comfort
5.3
Room
5.0
Cleanliness
3.3
6.7 Good
Pros: The area was safe and there was plenty of restaurants and things to do close to the hotel. The pool was nice and front desk staff were friendly, they tried their best to make up for the bad experience.
Cons: We called several hours prior to check in to make sure our room would be ready at 3 pm (check in time) and they assured us it would. We got there at 3 and they said the room had been trashed the night before and it would not be ready for our stay at all. They switched us to another similar room but it was going to be after 5 pm before it would be cleaned and ready. This should have been done well before check in time when you know there are guests coming to fill that room. Since we booked on booking and not through the hilton, we could not be refunded or our stay comped and being after 5 on a busy Saturday we had no option but to wait it out and stay. There was no management available to help us when asked. The front desk agents were very apologetic but it was out of their hands. Once we got into the room we were given, the door would not SHUT at all. So we had to wait another 30 minutes for maintenance to come put a new lock on the door and fix it. Then went to get in the shower and there were no shower curtains. Had to wait another 20 minutes to get curtains in order to shower without getting water everywhere. The front desk had hotel maps and it advertised a hot tub. There is not hot tub. So we went to swim in the pool. No towels by the pool (only given four towels in our room for our four guest and we needed them for showers, so we asked several times at the front desk for towels for the pool and never received any... overall the hotel has good potential but we will take our business elsewhere next time, and lesson learned, book direct not through a 3rd party or you have no way of getting comped when things like this happen...
10.0 Excellent
Pros: Clean staff was very friendly and helpful.
Cons: No
4.2 Okay
Pros: Pool Food
Cons: Temperature not easily regulated in room Hot in dining area (A/C out?) Not any towels
10.0 Excellent
Pros: The room
Cons: Na
10.0 Excellent
Pros: Accommodations were awesome and front desk personnel was very helpful and knowledgeable.
Cons: Breakfast times not long enough. I would have enjoyed breakfast if it was open until at least 1030.
5.8 Okay
Pros: They made a mistake (gave us a 6 person room for 7 people) but corrected it without increasing price.
Cons: New room had enough sleeping space for 8, but the kitchen and living room were only equipped and sized for 4, which made our stay awkward. We ate out for every meal. There simply wasn't space for 7.
10.0 Excellent
Pros: I was able to return them
Cons: There was a lot of key cards left in my room under the TV stand
8.0 Excellent
Pros: I enjoyed the room, it was up to date. some of the amenities needed to be repaired. breakfast was okay
Cons: food seem very process. not that good. minor things needed repair and or was old out dated. the lamps were old and not able to hold the new chargers.
7.1 Good
Pros: I love the location of this property the staff as well
Cons: I didn’t like that my bed had a lot of hair between the sheets as if the she were never changed it was used soap in the bathroom.the garbage in the kitchen was still full from the previous guest
9.6 Excellent
Pros: The staff was helpful and friendly. The breakfast was very good.
Cons:
3.3 Mediocre
Pros: Breakfast
Cons: Staff, cleanliness, accommodations
7.5 Good
Pros: Good location
Cons: Bins weren’t emptied in our room and we were there for three nights. Could have done with air conditioner in the gym. Pool was nice.
The beautifully landscaped Homewood Suites by Hilton Memphis-Poplar hotel is an all-suite hotel located in elegant east Memphis, Tennessee near Germantown. The Homewood Suites Memphis-Poplar, Tennessee hotel features two-bedroom suites, complimentary high-speed internet access, meeting facilities, outdoor pool, an exercise gym, TV with cable, irons and hair dryers. Also enjoy our Homewood Suites Tennessee hospitality with a complimentary Suite Start hot breakfast daily and a Welcome Home reception featuring a light dinner served Monday through Thursday evenings from 5:30pm to 7:30pm. Nearby attractions of the Homewood Suites by Hilton hotel in Memphis, Tennessee include the Racquet Club, Southwind Golf Club, the Memphis Zoo, Graceland, various restaurants and shopping malls. Make Yourself At Home!
Enjoy the southern hospitality at this Baymont Inn and Suites Memphis East, just off Interstate 40 and convenient to Southwest Tennessee Community College, the University of Memphis, Mid-South Coliseum, Graceland, downtown Memphis, Sun Studios, the Stax Museum of American Soul Music and the terrific dining of downtown MemphisPets are welcome at this lodging, which offers complimentary wireless Internet and free continental breakfast as well as pool and fitness center. Business travelers can take advantage of the complimentary wireless Internet throughout the hotel and the meeting and conference rooms. Kids 17 and under stay free with adults.
Overall 7.3 Good
Based on 995 reviews
All reviews
- All reviews
- Families
- Couples
Okay
5.4
Pros: The bed was good n in a good location for the stay
Mediocre
2.9
Pros: It was a run down hotel and needed multiple renovations.
Good
6.7
Pros: It was clean. Not far from hospital. Close to eating places.
Excellent
9.2
Pros: Security and convenient to eating places and to my Dad’s home
Excellent
10.0
Pros: Location was great.
Mediocre
3.0
Pros: location good. Excellent breakfast.
Excellent
8.0
Pros: price and location
Excellent
8.8
Pros: The room was very spacious, clean, cool, and comfortable. We had all the amenities we needed (microwave, mini-fridge, TV, coffee maker/coffee), and plenty of outlets for our electronics. Plenty of hangers for clothing. Overall, we were satisfied. The breakfast was great, plentiful, and fresh. The staff were friendly. And the property was gated for residents of the hotel; that was nice. The hotel was also situated close to really good eateries (i.e., Cracker Barrel).
Good
7.5
Pros: Yes
Okay
4.6
Okay
5.0
Pros: Fairly inexpensive and convenient to the interstate.
Okay
4.2
Pros: Area of property was very nice
Details
Reviews
Overall 7.3 Good
Based on 995 reviews
Value
8.9
Location
8.4
Service
7.8
Room
5.5
Breakfast
5.2
WiFi
4.5
Vibe
3.0
Location
8.5
Service
7.4
Breakfast
5.4
Room
4.9
Comfort
4.6
Cleanliness
4.2
Amenities
3.2
Vibe
2.6
Location
8.7
Comfort
5.0
Room
4.7
5.4 Okay
Pros: The bed was good n in a good location for the stay
Cons: Paint coming off the wall n boader of the ceiling. Blower fan coming down in rest room light fixture missing in restroom the room had a order beside smoke scent
2.9 Mediocre
Pros: It was a run down hotel and needed multiple renovations.
Cons: We arrive Saturday night and lobby smelled of liquor and weed...
6.7 Good
Pros: It was clean. Not far from hospital. Close to eating places.
Cons: The room smelled of smoke supposed to be non smoking. Had to unplug clock to charge phones. It needs updates. Heard people slamming doors all hours.
9.2 Excellent
Pros: Security and convenient to eating places and to my Dad’s home
Cons: Didn’t like the elevator too hot in there. Didn’t like the fact it didn’t have a ramp to pull cart, with our stuff, into the building in back where we parked
10.0 Excellent
Pros: Location was great.
Cons: Great place.
3.0 Mediocre
Pros: location good. Excellent breakfast.
Cons: Room was stinky. It smelled like cigarettes. Traffic noises outside were distracting.
8.0 Excellent
Pros: price and location
Cons:
8.8 Excellent
Pros: The room was very spacious, clean, cool, and comfortable. We had all the amenities we needed (microwave, mini-fridge, TV, coffee maker/coffee), and plenty of outlets for our electronics. Plenty of hangers for clothing. Overall, we were satisfied. The breakfast was great, plentiful, and fresh. The staff were friendly. And the property was gated for residents of the hotel; that was nice. The hotel was also situated close to really good eateries (i.e., Cracker Barrel).
Cons: My only downside to this room was I was surprised to see the sink, etc. as soon as I opened the door! In my opinion, that setup was not proper.
7.5 Good
Pros: Yes
Cons: N/A
4.6 Okay
Pros:
Cons: There was a secure fenced area for parking. The room smelled of either cleaning products or odor maskers. The bathroom had unpainted patches on the walls. The beds were uncomfortable. The TV was small and the picture was of poor quality.
5.0 Okay
Pros: Fairly inexpensive and convenient to the interstate.
Cons: Room was musty and is in urgent need of remodeling.
4.2 Okay
Pros: Area of property was very nice
Cons: The room was musty, was told that the carpet had been shampooed and it was still damp. Fan in the bathroom was rusty and noisy so we did not use the shower... the debris had fallen on the toilet, floor and tub. Staff was ware but still booked us in the room.
Enjoy the southern hospitality at this Baymont Inn and Suites Memphis East, just off Interstate 40 and convenient to Southwest Tennessee Community College, the University of Memphis, Mid-South Coliseum, Graceland, downtown Memphis, Sun Studios, the Stax Museum of American Soul Music and the terrific dining of downtown MemphisPets are welcome at this lodging, which offers complimentary wireless Internet and free continental breakfast as well as pool and fitness center. Business travelers can take advantage of the complimentary wireless Internet throughout the hotel and the meeting and conference rooms. Kids 17 and under stay free with adults.
With a stay at Extended Stay America - Memphis - Germantown West in Memphis (White Station), you'll be within a 15-minute drive of University of Memphis and Pink Palace Museum. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Overall 7.2 Good
Based on 650 reviews
All reviews
- All reviews
- Families
- Couples
Good
6.7
Pros: Nice, a/c worked amazing!! Love the kitchen area!! Keep up the great accommodations
Okay
5.4
Pros: Convenient location
Mediocre
3.3
Pros: Location
Okay
5.0
Pros: the kitchen
Excellent
10.0
Pros: Everything is close In walking distance front desk that's very nice management is very nice Hotel employee is always great always professional
Excellent
10.0
Pros: Great staff and management, lovely property
Excellent
10.0
Pros: Quiet, great prices, good location is there anything that you did not like
Okay
5.0
Pros: Location
Excellent
8.0
Pros: Not much to pick from
Excellent
9.6
Pros: The maids and other service workers were very helpful and willing to answer our questions and brought us cups and utensils.
Excellent
8.0
Pros: Odessa, a staff member, was outstanding, most helpful and made me feel most welcome. Appreciated the "nubbled" bathtub- first time in almost a month I felt safe getting into a tub for a shower.
Good
6.3
Pros: Location
Details
Reviews
Overall 7.2 Good
Based on 650 reviews
Location
8.8
Service
7.7
Room
5.3
Cleanliness
3.4
Food
3.1
Breakfast
2.6
Service
7.2
Room
3.6
Cleanliness
2.9
Room
4.8
6.7 Good
Pros: Nice, a/c worked amazing!! Love the kitchen area!! Keep up the great accommodations
Cons:
5.4 Okay
Pros: Convenient location
Cons: Dirty room with bugs
3.3 Mediocre
Pros: Location
Cons: The hotel does not have a ramp to pull your vehicle under to make unloading luggage easier. We had a van and had to park in front of parked cars with flashers on to unload and load.
5.0 Okay
Pros: the kitchen
Cons:
10.0 Excellent
Pros: Everything is close In walking distance front desk that's very nice management is very nice Hotel employee is always great always professional
Cons:
10.0 Excellent
Pros: Great staff and management, lovely property
Cons:
10.0 Excellent
Pros: Quiet, great prices, good location is there anything that you did not like
Cons: I think you should really consider getting an ice machine
5.0 Okay
Pros: Location
Cons: The smell of the rooms and sometimes the showertubs were not clean it left a bad smell in the rooms. But didn't want to say anything to staff
8.0 Excellent
Pros: Not much to pick from
Cons:
9.6 Excellent
Pros: The maids and other service workers were very helpful and willing to answer our questions and brought us cups and utensils.
Cons: The lady at check in wasn't super helpful. We had to ask a lot of questions to get standard information about the hotel, but everyone else on the staff was great.
8.0 Excellent
Pros: Odessa, a staff member, was outstanding, most helpful and made me feel most welcome. Appreciated the "nubbled" bathtub- first time in almost a month I felt safe getting into a tub for a shower.
Cons: location not convenient to major events.
6.3 Good
Pros: Location
Cons: Room had an odor.
With a stay at Extended Stay America - Memphis - Germantown West in Memphis (White Station), you'll be within a 15-minute drive of University of Memphis and Pink Palace Museum. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
The Hampton Inn Memphis-Walnut Grove/Baptist Hospital East hotel is conveniently located in a beautiful part of East Memphis, Tennessee and less then a half-mile off Tennessee Interstate 240. Our hotel guests are only minutes from the Memphis Airport, Germantown, Collierville, Cordova and Bartlett, Tennessee, meeting the needs of both business and leisure travelers. Hampton Inn hotel guests will be conveniently located beside Baptist Memorial Hospital and adjacent to the Shelby Farms State Recreational Park in Memphis. Businesses within a mile radius include the Eagle Crest Office building, West Clinic, Semmes-Murphey Clinic and Wunderlich Securities Inc. to name a few. Hampton Inn Memphis hotel guests can enjoy a walk to dine at Sekisui Japanese restaurant, Wendy's, Quizno's, Subway or La Chine Chinese restaurants. Many more restaurants are nearby our Hampton Inn hotel in Memphis, Tennessee. The Memphis Zoo, Brooks Museum of Art, Germantown Performing Arts Center, Elvis' Graceland, Liberty Land and the riverboats are a short drive for our hotel guests at the Memphis, Tennessee Hampton Inn. Sports enthusiasts and shoppers alike will find plenty of attractions in the Memphis area to keep them delighted. The Hampton Inn hotel is a four-story Memphis hotel where our friendly staff awaits your arrival. In our cozy hotel lobby, Hampton Inn hotel guests will find some of our newly added ''Make It Hampton'' additions. These complimentary extras include the hot items of the ''On the House'' breakfast buffet (6am to 10am daily), high-speed wireless internet access throughout the hotel and a USA Today newspaper during the weekdays. Complimentary ''On the Go'' breakfast bags are available at the front desk. The Hampton Inn Memphis, Tennessee offers120 amenity filled rooms which include a coffeemaker, lap desk, hair dryer, iron and ironing board, 25'' cable TV with movie channel, Nintendo and pre-programmed radio, making it easy to find the music you want to hear. Complimentary local phone calls can be made from your room. Upon request and availability, the Hampton Inn hotel offers in-room microwave/refrigerator combos, connecting rooms, cribs, rollaway beds and laundry/valet service for a nominal fee. The Hampton Inn hotel in Memphis, Tennessee features an outdoor pool, over 475 square feet of meeting space with complimentary TV/VCR and screen, complimentary yoga classes (Tuesday and Thursday evenings) and complimentary passes to an area fitness center. Come experience our Tennessee southern hospitality and the convenience of our location at the Hampton Inn hotel in Memphis. We love having you here at the Hampton Inn hotel in Memphis, Tennessee.
Overall 7.2 Good
Based on 572 reviews
All reviews
- All reviews
- Families
- Business
Good
7.9
Pros: Checked in by Joshua who was friendly, helpful and very welcoming
Good
7.5
Pros: Close to the hospital
Good
7.9
Pros: FRONT DESK, LINEN LADIES WERE HELPFUL
Good
6.0
Pros: Location is convenient!
Excellent
8.0
Pros: Staff was friendly.
Good
7.9
Pros: The overall atmosphere of the hotel was great including the front desk staff who was willing to switch my room.
Good
7.5
Pros: The staff was very friendly and bfast was excellent.
Excellent
9.0
Pros: Very good
Good
7.5
Pros: Just okay.
Good
6.7
Excellent
10.0
Pros: Breakfast was great and the service was amazing.
Excellent
10.0
Pros: Everything was great from the price to the staff
Details
Reviews
Overall 7.2 Good
Based on 572 reviews
Location
8.2
Service
7.8
Breakfast
7.2
Comfort
5.3
Room
5.3
Cleanliness
5.0
Vibe
4.6
Pool
3.3
Amenities
1.7
Location
8.4
Service
7.3
Breakfast
7.2
Comfort
5.4
Cleanliness
5.0
Room
4.6
Amenities
1.4
Service
7.5
Room
3.9
7.9 Good
Pros: Checked in by Joshua who was friendly, helpful and very welcoming
Cons: No complaints at all
7.5 Good
Pros: Close to the hospital
Cons:
7.9 Good
Pros: FRONT DESK, LINEN LADIES WERE HELPFUL
Cons: UPON ARRIVAL AND USING THE BATHROOM SINK, IT WAS BACKED UP AND HAD TO CALL MAINTENANCE FIRST THING
6.0 Good
Pros: Location is convenient!
Cons: need better coffee makers in rooms, and refrigerators. Also better towels
8.0 Excellent
Pros: Staff was friendly.
Cons: some staff was pretty loud outside of room door.
7.9 Good
Pros: The overall atmosphere of the hotel was great including the front desk staff who was willing to switch my room.
Cons: My initial assigned room had mildew in the shower and there was black mold in the room behind the bed. Also noticed that the shower was painted and the paint was chipping away.
7.5 Good
Pros: The staff was very friendly and bfast was excellent.
Cons: We usually enjoy a Hampton stay. This time our beds and covers were very uncomfortable and the rooms were not very clean.
9.0 Excellent
Pros: Very good
Cons: Ice machine out of order 0n 2nd floor
7.5 Good
Pros: Just okay.
Cons: The first room sink would not drain. The second room did not have a refrigerator as promised, and we were overcharged on our credit card by $35.00. We called back to the person that checked us in and out, and she said we would be credited for the overcharge. As of this survey 9/18/2019, we have not received the credit.
6.7 Good
Pros:
Cons: No maid service floor was wet room had oder
10.0 Excellent
Pros: Breakfast was great and the service was amazing.
Cons: Pool was closed for the season but understandable.
10.0 Excellent
Pros: Everything was great from the price to the staff
Cons:
The Hampton Inn Memphis-Walnut Grove/Baptist Hospital East hotel is conveniently located in a beautiful part of East Memphis, Tennessee and less then a half-mile off Tennessee Interstate 240. Our hotel guests are only minutes from the Memphis Airport, Germantown, Collierville, Cordova and Bartlett, Tennessee, meeting the needs of both business and leisure travelers. Hampton Inn hotel guests will be conveniently located beside Baptist Memorial Hospital and adjacent to the Shelby Farms State Recreational Park in Memphis. Businesses within a mile radius include the Eagle Crest Office building, West Clinic, Semmes-Murphey Clinic and Wunderlich Securities Inc. to name a few. Hampton Inn Memphis hotel guests can enjoy a walk to dine at Sekisui Japanese restaurant, Wendy's, Quizno's, Subway or La Chine Chinese restaurants. Many more restaurants are nearby our Hampton Inn hotel in Memphis, Tennessee. The Memphis Zoo, Brooks Museum of Art, Germantown Performing Arts Center, Elvis' Graceland, Liberty Land and the riverboats are a short drive for our hotel guests at the Memphis, Tennessee Hampton Inn. Sports enthusiasts and shoppers alike will find plenty of attractions in the Memphis area to keep them delighted. The Hampton Inn hotel is a four-story Memphis hotel where our friendly staff awaits your arrival. In our cozy hotel lobby, Hampton Inn hotel guests will find some of our newly added ''Make It Hampton'' additions. These complimentary extras include the hot items of the ''On the House'' breakfast buffet (6am to 10am daily), high-speed wireless internet access throughout the hotel and a USA Today newspaper during the weekdays. Complimentary ''On the Go'' breakfast bags are available at the front desk. The Hampton Inn Memphis, Tennessee offers120 amenity filled rooms which include a coffeemaker, lap desk, hair dryer, iron and ironing board, 25'' cable TV with movie channel, Nintendo and pre-programmed radio, making it easy to find the music you want to hear. Complimentary local phone calls can be made from your room. Upon request and availability, the Hampton Inn hotel offers in-room microwave/refrigerator combos, connecting rooms, cribs, rollaway beds and laundry/valet service for a nominal fee. The Hampton Inn hotel in Memphis, Tennessee features an outdoor pool, over 475 square feet of meeting space with complimentary TV/VCR and screen, complimentary yoga classes (Tuesday and Thursday evenings) and complimentary passes to an area fitness center. Come experience our Tennessee southern hospitality and the convenience of our location at the Hampton Inn hotel in Memphis. We love having you here at the Hampton Inn hotel in Memphis, Tennessee.
Dream better at the Quality Inn hotel in Memphis, TN near downtown Memphis, Graceland and University of Memphis. Located near Interstates 40 and 240, this pet-friendly hotel is near destinations like Beale Street Historic District, Memphis Rock n Soul Museum, Pink Palace Family of Museums, National Civil Rights Museum and Memphis Brooks Museum of Art. Enjoy amenities like free hot breakfast, free WiFi, fitness center, indoor heated pool and a hot tub and access to copy and fax services. Guest rooms include a flat-screen TV, refrigerator, microwave, coffee maker, hair dryer and desk. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Overall 7.0 Good
Based on 204 reviews
All reviews
- All reviews
- Families
Mediocre
3.8
Okay
5.0
Pros: Staff was very friendly!! Beds we're very comfortable!!
Excellent
10.0
Pros: I like the bed. I loved the pillows. I loved the pool also the breakfast
Okay
5.8
Pros: We did the BCB bike ride on Saturday morning. We come up every year for this event. So the location for us was great.
Mediocre
2.0
Pros: The bed was comfortable.
Excellent
10.0
Pros: Excellent free breakfast for the whole family, swimming pool, and bed choice for a great price.
Excellent
10.0
Pros: The front desk and the cleaning staff was polite and so helpful. Location was good. Bed was comfortable. Price was really good. Overallwss really good
Excellent
9.2
Pros: Staff was very pleasant!
Excellent
10.0
Pros: After 15+ hours driving and a 1.5 hours of being stopped on the highway it was great to be greated so kindly and have everything be so clean and easy. The great location, gated and secure parking lot, great price and allowing us to check in late was just all exactly what we needed after our stressfull day. I would highly recommend this hotel and would gladly visit again.
Good
7.5
Pros: friendly staff, low price
Mediocre
2.5
Okay
5.0
Pros: The breakfast was good and that area clean. The shower was also a good size. Staff were pleasant.
Details
Reviews
Overall 7.0 Good
Based on 204 reviews
Value
9.1
Comfort
8.3
Breakfast
7.8
Service
7.7
Location
7.2
Room
6.7
Cleanliness
4.2
Wellness
3.8
Food
3.3
Service
7.7
Room
5.8
3.8 Mediocre
Pros:
Cons: We got there at night, a very nice girl checked us in and we’ve informed her about our dog being there with us. She said it was ok and put us in a room on the first floor. Next morning the manager knocks at our door sticking his head inside the room “I feel smoke coming from this room” and I’m like “excuse you! Nobody smokes in here!”. Then he came up with a new thing saying that the room we were at wasn’t pet friendly and we would have to move. Felt humiliated because we’re foreigners and he was laughing when I said I wanted to check out and leave. NEVER SAID SORRY! Terrible atitude for a leader! Roaches everywhere in the hall. Ruined my day!!!!
5.0 Okay
Pros: Staff was very friendly!! Beds we're very comfortable!!
Cons: Carpet in our room stunk. No hot tub even though it was on your website. Microwave was dirty. Double lock on door was broke. No handle on outside door.
10.0 Excellent
Pros: I like the bed. I loved the pillows. I loved the pool also the breakfast
Cons: I really love everything there. One thing I did not like is when I asked the receptionist for more towel she caught an attitude. The pool was very fun it was just too much Chlorine
5.8 Okay
Pros: We did the BCB bike ride on Saturday morning. We come up every year for this event. So the location for us was great.
Cons: The breakfast was ok, but not much offering with variety.
2.0 Mediocre
Pros: The bed was comfortable.
Cons: The eggs were runny, the sausages were not completely cooked, the staff didn't have my reservation when I arrived I had to reserve again online at a higher rate. The front desk staff was never available when needed.
10.0 Excellent
Pros: Excellent free breakfast for the whole family, swimming pool, and bed choice for a great price.
Cons: The location was not in the best part of town, but they do have a gate around the parking area.
10.0 Excellent
Pros: The front desk and the cleaning staff was polite and so helpful. Location was good. Bed was comfortable. Price was really good. Overallwss really good
Cons: The pool was not heated
9.2 Excellent
Pros: Staff was very pleasant!
Cons: The toilet rocked back and forth, the breakfast was awful! Sausage tasted like water was infused in them. Bread and Danish tasted old. The eggs were watery and no variety. I usually stay at hotels with breakfast to save on the cost but outside of the cereal and milk, thank God for Waffle House! Staff was very nice, renovations are still going on! Didn't have an accessible room available
10.0 Excellent
Pros: After 15+ hours driving and a 1.5 hours of being stopped on the highway it was great to be greated so kindly and have everything be so clean and easy. The great location, gated and secure parking lot, great price and allowing us to check in late was just all exactly what we needed after our stressfull day. I would highly recommend this hotel and would gladly visit again.
Cons:
7.5 Good
Pros: friendly staff, low price
Cons: could improve with cleanliness and maintenance: lights in the hallway where my room was were flickering and my room smelled like smoke even though it is a non-smoking hotel
2.5 Mediocre
Pros:
Cons: The property doesn’t look anything like the photos. Very small and not clean at all. Very small breakfast with limited options.
5.0 Okay
Pros: The breakfast was good and that area clean. The shower was also a good size. Staff were pleasant.
Cons: General disrepair like patches on the wall that had only been partly tended to. There was a big roach outside our room door. The TV remote was not programmed to the TV.
Dream better at the Quality Inn hotel in Memphis, TN near downtown Memphis, Graceland and University of Memphis. Located near Interstates 40 and 240, this pet-friendly hotel is near destinations like Beale Street Historic District, Memphis Rock n Soul Museum, Pink Palace Family of Museums, National Civil Rights Museum and Memphis Brooks Museum of Art. Enjoy amenities like free hot breakfast, free WiFi, fitness center, indoor heated pool and a hot tub and access to copy and fax services. Guest rooms include a flat-screen TV, refrigerator, microwave, coffee maker, hair dryer and desk. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
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