Pros (+) The front desk guy was great.
Cons (-) The beds are not comfortable, the floors look dirty.
2 stars
Extended Stay America Suites - Memphis - Germantown
Photos of Extended Stay America Suites - Memphis - Germantown
Overview
Hotel in Memphis with free breakfast Coffee/tea in a common area, laundry facilities, and a TV in a common area are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a front-desk safe and a vending machine. Housekeeping is available on request. Extended Stay America Suites Memphis Germantown offers 134 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.
Latest deals for Extended Stay America Suites - Memphis - Germantown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Extended Stay America Suites - Memphis - Germantown
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
Kitchen
- Kitchenware
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Microwave
- Dining area
- Kitchen
- Kitchenette
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Free toiletries
- Heating
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Shower
- Private bathroom
Media and entertainment
- Radio
- Cable or satellite TV
- Flat-screen TV
- TV
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
Bedroom
- Wardrobe or closet
- Alarm clock
- Sofa bed
Dining
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
General
- Family rooms
- Telephone
- Carpeted
Parking and transportation
- Free parking
- Private parking
Laundry
- Laundry facilities
- Iron and ironing board
Services and conveniences
- Wake-up service
- 24-hour front desk
Workspace
- Desk
Health and safety
- Safe
Family friendly
- Complimentary breakfast
Reviews of Extended Stay America Suites - Memphis - Germantown
6.5
Okay
697 verified ratings
Wonderful
204
Very good
82
Good
88
Okay
50
Fair
92
Mediocre
41
Poor
140
Summary of reviews
Guests say
Guests had a highly negative experience regarding cleanliness, with multiple reports of dirty rooms, cigarette smells, and unkempt bathrooms. Some guests appreciated the location, noting its convenience and safety. However, there were complaints about service, including issues with room assignments and long waits due to faulty machines. While there were mentions of reasonable pricing, the overall sentiment leaned towards disappointment, particularly regarding cleanliness and service.AI-generated from customer reviews
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Score by provider
6.6 out of 10
4 reviews
All reviews
Location
6500 Poplar Avenue, Memphis, TN 38119
What's nearby
- Temple Israel1.3 km
- Shelby Farms4.5 km
- University of Memphis8.5 km
- Liberty Bowl Memorial Stadium12.1 km
- Overton Park13.4 km
- Rhodes College14.4 km
- Memphis Zoo14.7 km
- Graceland17.4 km
- Sun Studio18 km
- St Mary's Episcopal Cathedral18.1 km
- FedEx Forum19 km
- Fire Museum of Memphis19.3 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Extended Stay America Suites - Memphis - Germantown
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Extended Stay America Suites - Memphis - Germantown
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See most recommended stays in MemphisGood to know
Value for money | 7.1 |
|---|---|
Distance to city centre | 19.2 km |
Nearest airport | Memphis |
Distance to airport | 13.8 km |