Matera hotels

Pros: warm and friendly welcome, staff did everything to make us feel home. great place for happy holidays! very special hotel with lots of history

Pros: It is a fantastic hotel and the staff is awesome. Fernando, its owner, takes the time to go table by table during breakfast and check whether you are having a good time. I would strongly recommend to stay at Corte San Pietro when visiting Matera.

Cons: Nothing

Pros: Beautiful architectural design of room emulating a cave. Location perfect.

Pros: Located in the heart of the sassi district. Would recommend parking your car at Damasco parking garage and getting a ride to the hotel, as it would be difficult to walk down with bags and driving in the sassi district looked terrifying!

Cons: Room was a little small

Pros: Reception was exceptionally friendly and knowledgeable. All her recommendations were spot on. The breakfast was one of the best we had had in Italy. The little touches like writing your name on the hotel door was nice and the staff all treated you like they wanted you to enjoy your time here.

Pros: Exceptional property in an extraordinary location, fabulous staff and breakfast!

Cons: Absolutely nothing!

Pros: Beautiful Staff lovely

Cons: Breakfast was good but lacking in choice

Pros: From the moment we arrived and dropped off the car, everyone was warm, welcoming and helpful. Great service from lovely people, including the owner. They cared about their guests. It was perfect. We look forward to visiting again!

Pros: Anna was amazing, informative and helpful! The hotel was immaculate and unique!

Pros: Location, property and reception staff were perfect. Smartest cave we’ve ever stayed in. Food area and breakfast was amazing.

Cons: They had a lovely bar area that was hardly ever open. Drinks served until 6.30pm unless you were dinning, strange a five star resort with no usable bar? Bar had great views over Matera valley but we couldn’t use it. Also a very expensive stay.

Pros: Best location. Decorations of the room are very beautiful.

Cons: Nothing

Pros: Everything was absolutely beautiful, very comfortable and with a great location.

Cons: The lighting was very dim

Pros: Very good location in the historic part of Matera, with a spacious & interesting room largely within an old cave. Excellent dinner & friendly service on the terrace of the hotel’s restaurant & pleasant breakfast buffet inside the restaurant the next morning.

Cons: Air conditioning thermostat in our room either ineffective or faulty (insufficient cooling for comfortable sleeping, even at lowest temperature setting & highest fan speed), room wi fi not working (wi fi worked ok in the hotel restaurant) + no bar in the hotel for cold drinks after late afternoon arrival. Reception staff not overly concerned or helpful when these issues reported - e.g. directed us to public bar in nearby square.

Pros: The view was superb, the food in restaurant was outstanding, the size of room was great, the cleanliness could not be faulted. the staff were extremely helpful. The bed and bedding were very comfortable.

Cons: The air-conditioning system... it cannot be controlled from your room, it is extremely noisy with one unit being positioned right next to bed. In our 4 day stay we had to ask for the unit next to bed to be turned off, and then had to ask reception another couple of times to adjust settings but it still switched on and off continuously and noisily throughout the night making sleeping very difficult. The tap for sink...a design statement that unfortunately did not work, even after calling for room service to look at it we found it very difficult to operate and continuously cleaned our teeth in hot water or got soaked trying to adjust flow of water. Also felt that for size of bathroom a smaller bath would have been better and then a shower could have been put in as well. The most uncomfortable toilet seat ever...again style over comfort.

Pros: Only the location

Cons: The air conditioning was ineffective, the terrace area closed at 6.30pm, you could not have breakfast on the terrace, the staff were not helpful. We are reasonable guests, we travel extensively but we cannot understand how this hotel warrants 5 stars. We checked out one day early despite the cost as it was very poor! We do not recommend

Pros: The location of this hotel is amazing - right in the heart of Matera, with stunning views of the town and the valley. It is stylish, welcoming, beautifully decorated and completely unique.

Cons: Nothing.

Pros: The position was amazing and the suite quite unique as we were in a cave suite. Breakfast really good in a wonderful cave restaurant.

Cons: I think that the lighting in our room could be improved

Pros: Location and restaurant view.

Cons: Staff - unprofessional. No parking infront of location, only valet parking for € 25 per day plus each time you want to use your car, it’s another € 5 on the top.

Pros: What an extraordinary place - right in the heart of the Sassi. The views from the hotel were amazing - especially when three James Bond cars drove by, part of the new Bond film. The staff were excellent- Peter was great and should be running the place! All in all, a wonderful place to stay in one of them most incredible places in the world!

Cons: Nothing!

Pros: Great feeling of the history of the Sassi in the bedrooms which are part cave structure

Cons: The room is very separate from the facilities so that you have to leave the bedroom in order to get to the breakfast room which means going outside into the public pathway. Similarly to get to Reception area. Can be noisy as the public are immediately outside your bedroom door.

Pros: It was interesting to stay (partially) in a cave. The rooms are built into the cliffs. I liked the balcony of the room. The food itself was not spectacular but, in general, it was good.

Cons: Some services were lacking but these can be rectified. There was no information sheet (that is easy to do - write on the computer & print). For example, I was not told that there was a bar which had a library and that we would have a welcome drink. In terms of the dining room, they are trying - but sometimes service is slow (cold capucchino, being served the first course - e.g. pasta before choosing your wine). Again, these problems can easily be rectified. They are trying and do welcome feedback. I am a professor of management and they were grateful for the few suggestions I made.

Pros: The room and the view from the hotel were significant and impressive! Room was clean and staffs were friendly. Breakfast at the hotel restaurtant was rich and gorgeous.

Cons: Nothing.

Pros: The location is great. The room was big and according to the town. Breakfast was delicious, with a lot of selections for everyone. Internet worked perfectly.

Cons: For the price I was expecting a bathtube, not just a shower.

Pros: all, excellent design, unique location and environment

Cons: restaurant is not cheap

Pros: Interesting, excellent standard of accommodation, great setting and area.

Cons: 2 power cuts which we had to tell the hotel about rather than them telling us.

Pros: Breakfast was great

Cons: Poor service, damp hotel rooms, very rocky walkway slipery walkways slipery showers never again

Pros: helpfull staff

Cons: Not 4 star standart though have to admitt that having hotel rooms in very old dwellings/caves have limits

Pros: Location, uniqueness of design, high level of service

Cons:

Pros: The staff were very friendly and helpful.

Cons: n/a

Pros: Accommodation. Thermae Romano...complete with sauna,hydro massage etc.

Cons: Advertised as a junior suite with jacuzzi...didn’t have a jacuzzi.Only one of the junior suites did and this was on a ‘ first guests to arrive get it’ basis!

Pros: Difficult to have a bad location in Matera! What a special place. The view from room 84 was spectacular. We did not mind the fact that it was not located in the main building at all. Staff was very helpful with our one large suitcase...lots of stairs! The room and the view exceeded expectations! Breakfast could have been a bit more generous in the food choices available given the pricing.

Cons: After booking the room through booking.com I have never had a more difficult time with a hotel. They kept threatening to cancel the reservation even after booking.com called them twice to point out the issue was with their system! It should be pointed out that booking.com was initially slow to provide the required customer service to solve the issue, but came through in the end. Glad we made it!

Pros: The turkish bath

Cons: The elevator

Pros: Staff at reception was very friendly, assisted with all my requests, excellent hospitality skills

Pros: Loved the location and ambiance.

Pros: Location. Which is very near to centre. Room was very spacious (room38) and it's just a short walk away from main reception.

Cons: Thermal spa are to be paid seperately.

Pros: Everything!!!!

Cons: Nothing

Pros: Original room, inside a sassi. Very quiet. We had one of the rooms that were separate from the front desk, but they drove us up there easily. The breakfast is complete and the staff is very polite.

Cons: As the room is in a sassi, it’s very humid and warm. There is an AC and a dehumidifier, but very noisy.

Pros: - Location is outrageously perfect: in the very heart of Matera. - Our room was nice: nice decor, nice bed, big in size, private entrance, private terrace with a view. The hotel is in fact a combination of real authentic caves - each room being a private cave. Perfect privacy, good renovation (small shower though). - Breakfast was just AMAZING. Italian perfection.

Cons: - The billing. For our check-in, we had one member of the staff that clearly was under-trained. We told him we payed the hotel in advance by wire transfer three times (we were asked by email to do so). Checking out the next day, the staff recharged our credit card. The morning team hasn’t been told about the wire transfer (communication issue). We still didn't receive the money 10 days later. So unprofessional. - The parking. Things were initially quite smooth : we were given an address for a parking near the hotel. We went there and park. The parking overcharged us with 5€ (25€ instead of 20€ for the night) which is obviously not professional. The real problem was the access to the hotel with our 30 kg luggages: 10 minutes walk in slippery stairs, a total nightmare. And the problem here aren’t the stairs, it’s that nobody actually told us about them so we didn’t organize accordingly (backpacks for example). Second parking problem, when we check out staff actually told us our car was moved and not in the parking anymore. Nobody actually asked us about moving the car or anything. It was a total surprise. We had to take a transfer from the hotel to the new parking location. Transfer was a group thing and absolutely uncomfortable so definitely not a nice additional touch to the whole parking experience. - The spa experience. High expectations there since it wasn’t included in the room price (20€ per person). Well the cave pool did deliver: very big, very nicely done. The rest of it wasn’t that nice. The whole experience is about traditional roman therme (different temperatures rooms and pools). It’s actually not really that because in traditional therme you would have several pools at different temperatures. There was only one pool and then rooms where the air was at different temperatures. We didn’t go for the hammam since the smell was awful (hot mold...). Sauna was okay but small and with nothing special.

Pros: Great location, beautiful hotel, Matera is a miracle!!

Cons: Air con in the room a bit noisy.