10.0 Excellent28 May 2021
It was comfortable, the staff was very accommodating and helpful, very professional.Nothing
2.0 Mediocre2 Apr 2018
IrresponsibleThe vehicle i reserved was given to somebody else. When i came to pick it up they didnt give me a good reason as to why. They just didnt have it anymore.
5.6 Okay23 Feb 2018
In Nicaragua they force a $14 insurance per day on top rental priceTook forever to get our car. Then they forced us into paying $14 a day for added insurance. I had called my auto insurance and credit company and was well aware that we didn't need it and that if we got added insurance they wouldn't cover a thing. Yet, they wouldn't let us rent the car without adding that. So the price I thought I'd pay for two weeks was going to be great.... After all that we ended up paying quite a lot! Really frustrating! Then the "economy car" was pretty much a mini car. ;/ Could have been the country we were in, but they could have spelled these things out much more clearly so we'd know what we really owed when we got there.
10.0 Excellent28 Jun 2017
Everything was so good by the agents who took care of me in their
9.6 Excellent18 Apr 2017
Nice car. Goid serviceThe car was ready, very clean and handy and we were expected at the airport. I am quite satisfied. Dollar company quite easy to locate in Managua airport. People quite kind and helpfull. Kayak answered promptly to my question. However I would prefer a telephone number which could be easier.Very difficult to reach the company dollar from France. Impossible to have a phone number. It would be highly appreciated to have the exact total amount of the rental before getting to the airport. The taxes and additionnal fees are a really bad surprise and almost double the initial announnced cost.
2.0 Mediocre3 Feb 2017
they didn't want to take my credit card insurancegood carthey lied to me when i got to the airport they told me to get daily car insurance I told them that I got my credit card insurance (amex) with a letter for them in hand. they didn't accepted it and didn't want to give me the car until I accepted the other insurance I never happen to me I never gonna get a car from them again
10.0 Excellent23 Jan 2017
Suzuki Grand Vitara rentalCar worked well, we did use the 4WD on two occasions and we're glad to have it. Previous rental in Nicaragua did not have 4WD, so we learned from that. You must be OK with manual transmission. Main roads are fine but to get to hot springs, some beaches, waterfalls roads are rough.
8.8 Excellent13 Dec 2016
great experienceeasy to book great staff at pickup/dropoffwe were charged a mandatory Nicaraguan 'insurance' fee that was not noted at time of online booking... the fee added almost $200 to our booking which is a lot, and the agent at the pickup said it should'be been on the website as it is a nationwide policy. not very impressed to fork out additional $200 because of an oversight on your part
10.0 Excellent25 Sep 2016
Hassle freeFriendly, helpful staff
10.0 Excellent30 Jul 2016
Great StaffThe agent offer the Mobile WiFi which end it up to be a great access specially when travelling w teenagers and being new to the area. Very helpful tool, that was the highlight of our trip since we could use it anywhere, Great CS from the counter staff as well as the guys at the p/u area...