Best Macau hotels near Cotai Arena
Located in the heart of Cotai, this luxury hotel is steps from The Grand Canal Shoppes and Venetian Macao Casino. City of Dreams and Cotai Strip are also within 1 mi (2 km).
Overall 9.4 Excellent
Based on 1,571 reviews
All reviews
- All reviews
Excellent
10.0
Pros: From the service, the food, the staff all was excellent.
Excellent
9.6
Pros: Service
Excellent
8.8
Pros: Super clean room. Kind services and care for children was great!
Excellent
9.2
Pros: A team of staff with great hospitality & service (Manager, front desk, ... porter) ! Beautiful hotel with good facilities (lobby, pool, gym, spa, restaurants ...) and generous breakfast.
Excellent
10.0
Pros: I really love the breakfast here!! Everything else was great too.
Excellent
10.0
Pros: The best service I’ve ever received in a hotel. The staff went above and beyond in every scenario consistently across all team members over my entire trip. I was overwhelmed with their exceptional support.
Excellent
9.2
Pros: very good
Excellent
10.0
Pros: Pool
Excellent
9.6
Pros: The staff at the front desk and concierge were very friendly and attentive. We had some problems but they dealt with them extremely well. This included driving and escorting us to check in at the airport when there was a strong typhoon such that no taxis were available.
Good
7.5
Pros: Good location,helpful staff
Details
Reviews
Overall 9.4 Excellent
Based on 1,571 reviews
Cleanliness
9.6
Comfort
9.6
Location
9.2
Services
9.5
Staff
9.6
Value for money
9.0
10.0 Excellent
Pros: From the service, the food, the staff all was excellent.
Cons:
9.6 Excellent
Pros: Service
Cons:
8.8 Excellent
Pros: Super clean room. Kind services and care for children was great!
Cons: Nothing
9.2 Excellent
Pros: A team of staff with great hospitality & service (Manager, front desk, ... porter) ! Beautiful hotel with good facilities (lobby, pool, gym, spa, restaurants ...) and generous breakfast.
Cons: Mattress is too soft for me.
10.0 Excellent
Pros: I really love the breakfast here!! Everything else was great too.
Cons:
10.0 Excellent
Pros: The best service I’ve ever received in a hotel. The staff went above and beyond in every scenario consistently across all team members over my entire trip. I was overwhelmed with their exceptional support.
Cons:
9.2 Excellent
Pros: very good
Cons: no
10.0 Excellent
Pros: Pool
Cons: Nothing
9.6 Excellent
Pros: The staff at the front desk and concierge were very friendly and attentive. We had some problems but they dealt with them extremely well. This included driving and escorting us to check in at the airport when there was a strong typhoon such that no taxis were available.
Cons:
7.5 Good
Pros: Good location,helpful staff
Cons:
Located in the heart of Cotai, this luxury hotel is steps from The Grand Canal Shoppes and Venetian Macao Casino. City of Dreams and Cotai Strip are also within 1 mi (2 km).
Situated near the airport, this luxury hotel is within a 10-minute walk of City of Dreams and Venetian Macao Casino. Cotai Strip and Macau Olympic Complex (Macau Stadium) are also within 2 mi (3 km).
Overall 9.3 Excellent
Based on 13,760 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7.9
Pros: Staff are professional and warm.
Excellent
10.0
Pros: The room is amazing
Excellent
10.0
Pros: Very detail inside. bigger hallway and brighter.
Excellent
10.0
Pros: Wynn Palace is officially the best hotel in Macau
Excellent
10.0
Pros: The gym is small and not very well equipped compared to the size of hotel !
Excellent
8.3
Pros: The rooms were amazing
Excellent
10.0
Pros: Staff were very friendly and attentive. The staff at the pool were excellent.
Excellent
10.0
Pros: so nice
Excellent
9.6
Pros: It’s really awesome experience in Macau
Excellent
8.8
Pros: The view on dancing fountain , wire cable and room style.
Excellent
10.0
Pros: I liked everything about this hotel. It is just like a palace as its name. The staffs are amazing. They were very kind and professional. The room had the most beautiful view of cotai hotels, and we got to check out late thanks to the receptionist. I was sick unfortunately, but the guest services brought me 4 bottles of water and informed me where the closest pharmacy and hospital is. The room was very clean and has everything one needs to have a pleasant stay. We could really see how much thoughts and effort they put into this. The lobby, skycab, breakfast buffet, fountain show, everything was perfect. We booked here as my dad’s birthday present, and he said it is the best hotel he has ever stayed at. Will definitely come back next time! Highly recommend it.
Details
Reviews
Overall 9.3 Excellent
Based on 13,760 reviews
Vibe
9.8
Cleanliness
9.5
Room
9.4
Amenities
9.3
Comfort
9.2
WiFi
9.1
Service
8.9
Location
8.9
Breakfast
8.7
Vibe
9.9
Cleanliness
9.6
Room
9.5
Comfort
9.3
Amenities
9.3
Location
9.1
Service
9.0
Breakfast
8.8
Vibe
9.8
Cleanliness
9.7
Comfort
9.5
Room
9.4
Amenities
9.2
Location
9.0
Breakfast
8.9
Service
8.9
Vibe
9.9
Cleanliness
9.6
Comfort
9.4
Amenities
9.3
Room
9.3
Service
9.1
Location
8.9
Breakfast
8.5
Vibe
9.9
Cleanliness
9.6
Room
9.6
Comfort
9.3
Amenities
9.3
Location
9.0
Service
8.9
Breakfast
8.3
7.9 Good
Pros: Staff are professional and warm.
Cons: It is unbelievable that the check-in line at this 5-star hotel is so long with so few check-in counters. It took me about one hour to check in. Standard check-in time is already as late as 3:00 pm. And then it takes about 1 hour to check in?! By the time a customer checks in, it is almost 5:00 pm. And then you would need to check out at 11:00 am the next day. The hotel really “steals” away 6 hours of time out of a 24-hour day from a customer paying for a full-day stay.
10.0 Excellent
Pros: The room is amazing
Cons:
10.0 Excellent
Pros: Very detail inside. bigger hallway and brighter.
Cons: need a bigger pool
10.0 Excellent
Pros: Wynn Palace is officially the best hotel in Macau
Cons:
10.0 Excellent
Pros: The gym is small and not very well equipped compared to the size of hotel !
Cons: The water show and cable card are amazing
8.3 Excellent
Pros: The rooms were amazing
Cons: long walk to the room
10.0 Excellent
Pros: Staff were very friendly and attentive. The staff at the pool were excellent.
Cons: For the size of the hotel an additional cocktail bar would be good.
10.0 Excellent
Pros: so nice
Cons: nothing
9.6 Excellent
Pros: It’s really awesome experience in Macau
Cons:
8.8 Excellent
Pros: The view on dancing fountain , wire cable and room style.
Cons: It was too expensive and there was no entertainments except wire cable.
10.0 Excellent
Pros: I liked everything about this hotel. It is just like a palace as its name. The staffs are amazing. They were very kind and professional. The room had the most beautiful view of cotai hotels, and we got to check out late thanks to the receptionist. I was sick unfortunately, but the guest services brought me 4 bottles of water and informed me where the closest pharmacy and hospital is. The room was very clean and has everything one needs to have a pleasant stay. We could really see how much thoughts and effort they put into this. The lobby, skycab, breakfast buffet, fountain show, everything was perfect. We booked here as my dad’s birthday present, and he said it is the best hotel he has ever stayed at. Will definitely come back next time! Highly recommend it.
Cons: Nothing
Situated near the airport, this luxury hotel is within a 10-minute walk of City of Dreams and Venetian Macao Casino. Cotai Strip and Macau Olympic Complex (Macau Stadium) are also within 2 mi (3 km).
Ensconced in the city center, The St. Regis Macao, Cotai Central is a mere stroll away from indelible historic landmarks and over 600 exclusive shops. Enjoy exceptional views from the Macao Tower observation deck, the highest point in the city as well as dynamic nightlife. Savor prime meat, seafood and Portuguese cuisine at The Manor, our Oyster Bar and Grill or sip Maria do Leste, our interpretation of the Bloody Mary at The St. Regis Bar. Our Iridium Spa and outdoor pool offer a relaxing sanctuary while 1,300 square meters of exquisitely appointed meeting spaces, including the Astor Ballroom, provide an elegant setting for any occasion. Traditional Chinese elements blend with sumptuous furnishings in each of our 400 guest rooms, including 122 suites. Each accommodation boasts captivating views of the Cotai Strip and marble bathrooms with signature Remède amenities. The St. Regis signature Butler service is available to all guests.
Overall 9.4 Excellent
Based on 1,957 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.2
Pros: The location is great and shares access with the other nearby hotels and casinos, including the themed Venetian and Parisian. The staff were absolutely faultless and the hotel was spotlessly clean.
Excellent
10.0
Pros: Everything and every staff works in the Hotel
Excellent
8.8
Excellent
9.6
Pros: Fantastic butler service along with honeymoon amenities were impeccable!
Okay
5.8
Pros: The room
Excellent
8.3
Excellent
10.0
Pros: We ate dinner in the hotel only restaurant, the food were generous, the staffs were nice and pleasant.
Excellent
9.6
Pros: Butler service and especially Raymond from the concierge made our stay very comfortable. Attentive to our needs to a T. I hope they can keep up the quality and service.
Good
7.9
Pros: Very comfortable bed. Very friendly and helpful staff
Details
Reviews
Overall 9.4 Excellent
Based on 1,957 reviews
WiFi
10.0
Bar
10.0
Service
9.3
Vibe
9.1
Location
9.1
Room
8.8
Comfort
8.5
Breakfast
8.0
Amenities
7.8
Service
9.9
Location
9.6
Cleanliness
9.2
Vibe
9.1
Room
9.1
Food
8.9
Comfort
8.7
Amenities
8.3
Breakfast
8.0
Pool
7.9
Service
9.4
Location
9.1
Comfort
8.7
Room
8.6
Breakfast
8.2
Vibe
9.0
Service
8.9
Location
8.8
Room
8.2
Comfort
8.2
Amenities
8.1
Breakfast
7.9
Location
9.3
Service
9.0
Vibe
8.9
Comfort
8.4
Room
8.1
Amenities
7.9
9.2 Excellent
Pros: The location is great and shares access with the other nearby hotels and casinos, including the themed Venetian and Parisian. The staff were absolutely faultless and the hotel was spotlessly clean.
Cons: We stayed at the St Regis Macau two weeks after experiencing the St Regis Zhuhai and although both are 5 star hotels there is an enormous difference between the two. The St Regis Macau is obviously an acquisition of an existing hotel, whereas the Zhuhai property is a brand new building that is absolutely stunning in its design and decor. Our stay at the St Regis Macau was certainly very lovely but it was missing a number of small touches and prestige that made the stay in Zhuhai absolutely exquisite.
10.0 Excellent
Pros: Everything and every staff works in the Hotel
Cons: Nothing , everything was perfect
8.8 Excellent
Pros:
Cons: The maintenance of the swimming pool could be better.
9.6 Excellent
Pros: Fantastic butler service along with honeymoon amenities were impeccable!
Cons: nothing I could think of.
5.8 Okay
Pros: The room
Cons: Limited english speaking hotel team members
8.3 Excellent
Pros:
Cons: Lack of choices for restaurants and lobby too small with little features.
10.0 Excellent
Pros: We ate dinner in the hotel only restaurant, the food were generous, the staffs were nice and pleasant.
Cons:
9.6 Excellent
Pros: Butler service and especially Raymond from the concierge made our stay very comfortable. Attentive to our needs to a T. I hope they can keep up the quality and service.
Cons: Not much
7.9 Good
Pros: Very comfortable bed. Very friendly and helpful staff
Cons: Building site beside the hotel so noisy at the pool
Ensconced in the city center, The St. Regis Macao, Cotai Central is a mere stroll away from indelible historic landmarks and over 600 exclusive shops. Enjoy exceptional views from the Macao Tower observation deck, the highest point in the city as well as dynamic nightlife. Savor prime meat, seafood and Portuguese cuisine at The Manor, our Oyster Bar and Grill or sip Maria do Leste, our interpretation of the Bloody Mary at The St. Regis Bar. Our Iridium Spa and outdoor pool offer a relaxing sanctuary while 1,300 square meters of exquisitely appointed meeting spaces, including the Astor Ballroom, provide an elegant setting for any occasion. Traditional Chinese elements blend with sumptuous furnishings in each of our 400 guest rooms, including 122 suites. Each accommodation boasts captivating views of the Cotai Strip and marble bathrooms with signature Remède amenities. The St. Regis signature Butler service is available to all guests.
Grand Hyatt Macau located within City of Dreams houses 791 guestrooms, 14 function areas including 2 ballrooms and 8 meeting rooms; Exclusive Grand Club provides a tranquil retreat, private dining and meeting facilities; mezza9 Macau, a vibrant eatery designed by Japanese design firm SuperPotato; Beijing Kitchen, specializing in authentic northern Chinese cuisine; Patisserie, purveying all day refreshments. The hotel features a 40m outdoor pool, 4 Outdoor Hot Tubs, Fitness Centre and Isala Spa.
Overall 9.2 Excellent
Based on 7,910 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.6
Pros: Roomy place with fantastic view of the fountain at Wynn Palace.
Excellent
9.2
Pros: Helpful staff and great access to the House of Dancing Water
Excellent
10.0
Pros: Grand Hyatt has excellent service and a beautiful room. Definitely upgrade for Fountain View! So many restaurants to try - I love Jin Ying and Jade Dragon is unreal. I will be back to City of Dreams again.
Excellent
9.4
Pros: Room layout. Comfy bed
Excellent
10.0
Pros: Beautiful, Spacious Room with Amazing Bath
Excellent
10.0
Pros: Emily at the front desk was so friendly and the room was beautiful, with a view of the fountain show! Definitely will choose Grand Hyatt in the future.
Excellent
9.2
Pros: honeymoon amenities were very nice. On our departure date, Mr.Sight helped us to carry our lugguage to the shuttle bus stop. Our gratitude!
Good
7.5
Pros: Spacious room
Excellent
9.6
Pros: Room was big and well maintained.
Excellent
10.0
Pros: From the moment we arrived to the moment we left the service, experience and atmosphere was just all perfect!!
Excellent
10.0
Pros: Wonderful stay . Especially front desk manager Echo was very helpful and very friendly. One of the best hotel I have been to.
Excellent
9.6
Details
Reviews
Overall 9.2 Excellent
Based on 7,910 reviews
Wellness
9.2
Vibe
9.2
Comfort
9.0
Location
9.0
Pool
9.0
Room
8.9
Service
8.3
Amenities
8.2
WiFi
7.7
Breakfast
7.6
Wellness
9.1
Location
9.0
Comfort
8.9
Pool
8.9
Room
8.8
Vibe
8.7
Amenities
8.0
Service
8.0
Breakfast
7.3
Food
6.9
Wellness
9.4
Vibe
9.1
Pool
9.1
Location
8.8
Room
8.6
Service
8.5
Comfort
8.1
Amenities
8.0
Breakfast
7.5
Food
6.9
WiFi
6.6
Pool
9.2
Location
9.2
Room
8.9
Vibe
8.8
Comfort
8.7
Service
8.6
Breakfast
7.8
Amenities
7.8
Food
7.0
Comfort
9.2
Pool
9.2
Room
9.1
Vibe
8.9
Service
8.3
Amenities
8.2
Location
8.2
Breakfast
7.1
9.6 Excellent
Pros: Roomy place with fantastic view of the fountain at Wynn Palace.
Cons:
9.2 Excellent
Pros: Helpful staff and great access to the House of Dancing Water
Cons:
10.0 Excellent
Pros: Grand Hyatt has excellent service and a beautiful room. Definitely upgrade for Fountain View! So many restaurants to try - I love Jin Ying and Jade Dragon is unreal. I will be back to City of Dreams again.
Cons: I didn’t realize the hotel had two towers and so I went to the wrong place but now I know. Just a great hotel.
9.4 Excellent
Pros: Room layout. Comfy bed
Cons: Pool was cold
10.0 Excellent
Pros: Beautiful, Spacious Room with Amazing Bath
Cons:
10.0 Excellent
Pros: Emily at the front desk was so friendly and the room was beautiful, with a view of the fountain show! Definitely will choose Grand Hyatt in the future.
Cons: Everyone was friendly and nothing to change.
9.2 Excellent
Pros: honeymoon amenities were very nice. On our departure date, Mr.Sight helped us to carry our lugguage to the shuttle bus stop. Our gratitude!
Cons: ventilation could improve.
7.5 Good
Pros: Spacious room
Cons: A bit aged
9.6 Excellent
Pros: Room was big and well maintained.
Cons: Not much complaint. Only wish the breakfast would be a bit cheaper.
10.0 Excellent
Pros: From the moment we arrived to the moment we left the service, experience and atmosphere was just all perfect!!
Cons: The non smoking rooms do still smell like smoke since the very strong smell travels but it did not ruin our stay
10.0 Excellent
Pros: Wonderful stay . Especially front desk manager Echo was very helpful and very friendly. One of the best hotel I have been to.
Cons:
9.6 Excellent
Pros:
Cons: The receptionist Tong is lovely and helpful. Will definitely come again next time
Grand Hyatt Macau located within City of Dreams houses 791 guestrooms, 14 function areas including 2 ballrooms and 8 meeting rooms; Exclusive Grand Club provides a tranquil retreat, private dining and meeting facilities; mezza9 Macau, a vibrant eatery designed by Japanese design firm SuperPotato; Beijing Kitchen, specializing in authentic northern Chinese cuisine; Patisserie, purveying all day refreshments. The hotel features a 40m outdoor pool, 4 Outdoor Hot Tubs, Fitness Centre and Isala Spa.
Conrad Macao, Cotai Central offers personalized experiences in a world of smart luxury, contemporary style and connection. Located at Sands Cotai Central, in the heart of Macao’s entertainment, shopping and area, the hotel will be the new destination where guests have the luxury of being themselves. Just a five-minute drive from Macao International Airport, Conrad Macao, offers easy access to all parts of Macao with the added convenience of regular complimentary shuttle buses. Conrad Macao is also connected conveniently to ferry terminals and is a few minutes’ drive from all border crossing points. Macao’s cultural and heritage areas, fine restaurants and branded high-end boutiques are all in close proximity as well Conrad Macao offers spacious, stylishly appointed rooms and suites in a 39 floor tower overlooking the Cotai Strip. Underlined with modern smart luxury, all rooms feature high speed internet wireless access and sophisticated amenities. The dedicated Conrad Club Floors provide additional benefits for guests. There are also options of non-smoking floors and wheelchair accessible rooms. Sands Cotai Central offers over 10,000 square meters of meeting areas and ballrooms. Conrad Macao boasts a plethora of function spaces, comprising 48 separate conference, meeting and boardrooms with soundproofed partitions. All of them have state-of-the art equipment, including the latest audio-visual and technical facilities, satellite and video conferencing. A professional AV and Technical team as well as s simultaneous translation services are available for all exacting meeting needs. The Kashgar Grand Ballroom can be divided into 16 rooms and can hold up to 4000 people for events and functions. The hotel health club has a fully equipped high-tech gymnasium, whirlpool, as well as sauna and steam rooms. There is a Bodhi Spa for massage and other treatments, and a swimming pool. Macao is famed for its cuisine and Conrad Macao adds to these options with delightful selection of restaurants and bars. The Grand Orbit is an all-day international buffet restaurant while Dynasty 8 specializes in Chinese fine dining. The Lobby Lounge is a central meeting place over a cup of, drinks and light snacks. Additionally, the Conrad Club Lounge, accessible to Club Floor guests, provides complimentary breakfast, afternoon tea and evening cocktails.
Overall 9.2 Excellent
Based on 2,759 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.6
Pros: First of all, the check in, we saw check ins at the other mainstream hotels like venetian, the queue for the check in was just ridiculous...but here at conrad, you are attended immediately with very lovely staff! We loved the personal touch here and there within the rooms, such as the bears, ducks, candies, notes, odd little thing to mention too but we esepcially loved the comfy robes!! (Really sad that we didnt have time at the end to buy and take home) Also one mega plus point is that they have their own concierge like device which gives us really helpful tips and most of all, the free wifi access, which you can take out of the hotel and use all over macau! In general we really enjoyed our stay and would love to stay for longer or come back again very soon’
Excellent
8.8
Pros: every good
Good
7.9
Pros: The hotel room is very big.
Excellent
10.0
Pros: Everything was perfect. Location is great if your main purpose of the trip is to relax and hang out in the shopping centers/casinos/hotels, as the hotel is located inside the Cotai Central, which houses three other hotels as well as a good variety of shops and restaurants. It is also connected to the Parisian and the Venetian via skywalk, so you never have to step outside if you want to go check out other shops and food places. The hotel staff were very friendly and accommodating; they let us check in early, even though it was a few hours prior to the check-in time, and whenever we asked them questions, they tried their best to get us the right answers as soon as possible. Breakfast was amazing with a lot of options. We would love to return to Conrad Macao for our next visit to Macao.
Excellent
10.0
Pros: The staff Renée from the reception desk was very nice and helpful with us.
Excellent
10.0
Pros: Very helpful staff very good facilities and amenities at the hotel one of them is the handy phone with WiFi which we used on days out exploring macau
Okay
5.0
Excellent
9.2
Pros: Good breakfast Amazing clean spa Big bathroom Big lobby Fast service Wifi View Location Staff Gaming area The mall Everything
Excellent
9.2
Pros: The staff Kelly who can speak Korean very very well, she helped me a lot! I strongly recommend this hotel to Korean.
Good
7.9
Pros: Convenient
Details
Reviews
Overall 9.2 Excellent
Based on 2,759 reviews
Location
9.3
Service
8.9
Comfort
8.8
Vibe
8.8
Room
8.8
WiFi
8.6
Amenities
8.1
Breakfast
8.0
Bar
5.7
Pool
4.9
Location
9.1
Service
9.0
Comfort
8.9
Vibe
8.6
Room
8.6
Breakfast
8.3
Amenities
8.0
Location
9.2
Comfort
9.0
Room
8.7
Service
8.7
Vibe
8.6
Amenities
8.4
Value
7.8
Breakfast
7.5
Location
9.3
Comfort
9.0
Service
8.9
Room
8.7
Amenities
8.0
Breakfast
8.0
Location
9.4
Service
9.0
Room
8.6
Amenities
7.7
9.6 Excellent
Pros: First of all, the check in, we saw check ins at the other mainstream hotels like venetian, the queue for the check in was just ridiculous...but here at conrad, you are attended immediately with very lovely staff! We loved the personal touch here and there within the rooms, such as the bears, ducks, candies, notes, odd little thing to mention too but we esepcially loved the comfy robes!! (Really sad that we didnt have time at the end to buy and take home) Also one mega plus point is that they have their own concierge like device which gives us really helpful tips and most of all, the free wifi access, which you can take out of the hotel and use all over macau! In general we really enjoyed our stay and would love to stay for longer or come back again very soon’
Cons: The access of the lifts bothered me, as Conrad had a casino below and it is also within the same complex as other hotels as well as a shopping mall.... so we would have expected there to be extra security measures within the lifts, ie hotel room floors should not be accessible unless you scan your room key ( which is common in many hotels across the globe). Theres also no extractor fan within the bathroom (or at least not one that we managed to find), so it gets super steamy after one person has shower/bath. If anything else, just the breakfast place was a tad far away for early mornings:)
8.8 Excellent
Pros: every good
Cons: nil
7.9 Good
Pros: The hotel room is very big.
Cons: There's smoking smell in the room. Hotel reception tried to change the room for me two times. However, the two new rooms have a very strong ozone smell.
10.0 Excellent
Pros: Everything was perfect. Location is great if your main purpose of the trip is to relax and hang out in the shopping centers/casinos/hotels, as the hotel is located inside the Cotai Central, which houses three other hotels as well as a good variety of shops and restaurants. It is also connected to the Parisian and the Venetian via skywalk, so you never have to step outside if you want to go check out other shops and food places. The hotel staff were very friendly and accommodating; they let us check in early, even though it was a few hours prior to the check-in time, and whenever we asked them questions, they tried their best to get us the right answers as soon as possible. Breakfast was amazing with a lot of options. We would love to return to Conrad Macao for our next visit to Macao.
Cons: Nothing really. The hotel lobby was a little hard to find, especially from the other side of the building (East Lobby).
10.0 Excellent
Pros: The staff Renée from the reception desk was very nice and helpful with us.
Cons: Nothing
10.0 Excellent
Pros: Very helpful staff very good facilities and amenities at the hotel one of them is the handy phone with WiFi which we used on days out exploring macau
Cons:
5.0 Okay
Pros:
Cons: lack of service, nothing special about the hotel, oldish.
9.2 Excellent
Pros: Good breakfast Amazing clean spa Big bathroom Big lobby Fast service Wifi View Location Staff Gaming area The mall Everything
Cons: Suite : Air conditioning was not work inside the room Only in the living room No taxi stand
9.2 Excellent
Pros: The staff Kelly who can speak Korean very very well, she helped me a lot! I strongly recommend this hotel to Korean.
Cons:
7.9 Good
Pros: Convenient
Cons: No promotion or discount with 天浪淘园
Conrad Macao, Cotai Central offers personalized experiences in a world of smart luxury, contemporary style and connection. Located at Sands Cotai Central, in the heart of Macao’s entertainment, shopping and area, the hotel will be the new destination where guests have the luxury of being themselves. Just a five-minute drive from Macao International Airport, Conrad Macao, offers easy access to all parts of Macao with the added convenience of regular complimentary shuttle buses. Conrad Macao is also connected conveniently to ferry terminals and is a few minutes’ drive from all border crossing points. Macao’s cultural and heritage areas, fine restaurants and branded high-end boutiques are all in close proximity as well Conrad Macao offers spacious, stylishly appointed rooms and suites in a 39 floor tower overlooking the Cotai Strip. Underlined with modern smart luxury, all rooms feature high speed internet wireless access and sophisticated amenities. The dedicated Conrad Club Floors provide additional benefits for guests. There are also options of non-smoking floors and wheelchair accessible rooms. Sands Cotai Central offers over 10,000 square meters of meeting areas and ballrooms. Conrad Macao boasts a plethora of function spaces, comprising 48 separate conference, meeting and boardrooms with soundproofed partitions. All of them have state-of-the art equipment, including the latest audio-visual and technical facilities, satellite and video conferencing. A professional AV and Technical team as well as s simultaneous translation services are available for all exacting meeting needs. The Kashgar Grand Ballroom can be divided into 16 rooms and can hold up to 4000 people for events and functions. The hotel health club has a fully equipped high-tech gymnasium, whirlpool, as well as sauna and steam rooms. There is a Bodhi Spa for massage and other treatments, and a swimming pool. Macao is famed for its cuisine and Conrad Macao adds to these options with delightful selection of restaurants and bars. The Grand Orbit is an all-day international buffet restaurant while Dynasty 8 specializes in Chinese fine dining. The Lobby Lounge is a central meeting place over a cup of, drinks and light snacks. Additionally, the Conrad Club Lounge, accessible to Club Floor guests, provides complimentary breakfast, afternoon tea and evening cocktails.
Banyan Tree Macau is the city's first high-rise urban resort to showcase the ultimate privilege of private indoor relaxation pools in every suite and swimming pools with serene gardens in every villa. It is part of Galaxy Macau and comprises 256 keys, inc luding 10 expansive villas and the ultra-exclusive Presidential Suite.
Overall 9.2 Excellent
Based on 2,342 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: The room is very spacious and also the view is also nice
Good
6.7
Pros: Staffs are very nice and helpful. Well trained. Location is good
Excellent
9.6
Pros: The indoor pool, sparkling wine in breakfast buffet, in room pool was fun
Excellent
9.0
Pros: Breakfast is deliciious
Excellent
8.8
Pros: breakfast food selection not good! location is fine!
Excellent
9.6
Pros: facilities and environment are very nice. The housekeeping services also are great, and those room attendant are very polite.
Good
7.5
Pros: OK
Good
7.9
Pros: The design and setting of the room
Excellent
9.6
Pros: It was better than I had hoped for. The staff were incredibly helpful and polite. The spa was sumptuous and friendly.
Excellent
10.0
Pros: Everything - bed pool room facilities
Details
Reviews
Overall 9.2 Excellent
Based on 2,342 reviews
Location
9.1
Wellness
8.8
Vibe
8.7
Comfort
8.6
Service
8.6
Room
8.2
Amenities
7.7
Pool
7.6
Breakfast
6.6
Comfort
9.0
Location
8.9
Service
8.6
Room
8.4
Pool
8.1
Amenities
8.0
Breakfast
6.6
Location
9.3
Service
8.6
Comfort
8.4
Room
8.3
Pool
7.9
Amenities
7.8
Food
7.5
Breakfast
6.6
Service
8.8
Comfort
8.8
Vibe
8.2
Room
7.9
Amenities
7.6
Service
8.5
Comfort
8.4
Room
7.7
Breakfast
7.0
10.0 Excellent
Pros: The room is very spacious and also the view is also nice
Cons: Got to improve the toiletries, eg. comb, hairdryer , toothbrush not up to expectation.
6.7 Good
Pros: Staffs are very nice and helpful. Well trained. Location is good
Cons: There is an indoor pool to fulfill spa concept, but it makes the room quite smelly. The facilities in the room are quite old too
9.6 Excellent
Pros: The indoor pool, sparkling wine in breakfast buffet, in room pool was fun
Cons: Glass door for toilet, but not a big deal
9.0 Excellent
Pros: Breakfast is deliciious
Cons: Indication is not clear which floor serves the breakfast.
8.8 Excellent
Pros: breakfast food selection not good! location is fine!
Cons:
9.6 Excellent
Pros: facilities and environment are very nice. The housekeeping services also are great, and those room attendant are very polite.
Cons: everything is good.
7.5 Good
Pros: OK
Cons: No
7.9 Good
Pros: The design and setting of the room
Cons: The room temperature, sometimes too cold sometimes too hot, despite we adjust the setting
9.6 Excellent
Pros: It was better than I had hoped for. The staff were incredibly helpful and polite. The spa was sumptuous and friendly.
Cons: The pool area was too open.
10.0 Excellent
Pros: Everything - bed pool room facilities
Cons: Nothing
Banyan Tree Macau is the city's first high-rise urban resort to showcase the ultimate privilege of private indoor relaxation pools in every suite and swimming pools with serene gardens in every villa. It is part of Galaxy Macau and comprises 256 keys, inc luding 10 expansive villas and the ultra-exclusive Presidential Suite.
This family-friendly Cotai hotel is located near the airport, within a 10-minute walk of Museum of Taipa and Coloane History, Cotai Strip, and Macau Olympic Complex (Macau Stadium). Venetian Macao Casino and City of Dreams are also within 1 mi (2 km).
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Overall 9.1 Excellent
Based on 20,301 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: The staff made us feel like royalty
Excellent
9.2
Pros: Very nice hotel room. Good facilities. Great pool area.
Excellent
10.0
Pros: Treated like a queen
Excellent
10.0
Pros: The staff were very welcoming especially Helen and Ryan in Festiva, and Ian and Chris at Gosto. The resort pools were lovely.
Okay
4.6
Pros: The hotel is close to Taipa village. There are good Portuguese restaurants there.
Excellent
10.0
Pros: The pool is awesome for a family activity. The hotel is really luxurious and the facilities are great! Room service was good and on time :) would recommend
Mediocre
3.8
Pros: I like the location
Excellent
10.0
Pros: Absolutely everything was just perfect. The location, the super friendly staff, the design of the hotel and the incredibly comfortable rooms. It definitely lived up to the luxurious destination during our honeymoon.
Excellent
10.0
Pros: Great shopping areas and various dining places, but most importantly, all staff are friendly and helpful, especially Meian, a counter staff who is so nice and sweet.
Excellent
9.6
Pros: Clean room m huge
Excellent
8.8
Pros: Free minibar, beautiful room, great service.
Details
Reviews
Overall 9.1 Excellent
Based on 20,301 reviews
WiFi
9.6
Vibe
9.5
Location
9.3
Pool
9.3
Wellness
9.0
Amenities
9.0
Food
8.9
Room
8.7
Service
8.7
Breakfast
7.1
Vibe
9.6
Pool
9.4
Amenities
9.4
Cleanliness
9.3
Location
9.3
Value
9.1
Wellness
9.1
Food
9.0
Service
8.7
Room
8.5
Breakfast
7.8
Location
9.7
Vibe
9.5
Amenities
9.2
Food
9.0
Service
9.0
Pool
8.8
Room
8.7
Value
8.6
Breakfast
7.2
Vibe
9.5
Location
9.4
Pool
9.2
Amenities
9.2
Cleanliness
9.2
Room
9.1
Food
9.1
Service
8.7
Comfort
7.9
Breakfast
6.9
Vibe
9.5
Location
9.4
Pool
9.3
Amenities
9.1
Food
9.1
Service
9.0
Room
8.4
Breakfast
7.0
10.0 Excellent
Pros: The staff made us feel like royalty
Cons: Nothing
9.2 Excellent
Pros: Very nice hotel room. Good facilities. Great pool area.
Cons:
10.0 Excellent
Pros: Treated like a queen
Cons:
10.0 Excellent
Pros: The staff were very welcoming especially Helen and Ryan in Festiva, and Ian and Chris at Gosto. The resort pools were lovely.
Cons: We had a great experience- nothing we didn’t like.
4.6 Okay
Pros: The hotel is close to Taipa village. There are good Portuguese restaurants there.
Cons: The hotel is just too busy, crowded, and noisy ... even in the corridor right outside our room. Not a restful place. May be good for families with noisy children. Water in the swimming pool and wave pool is turbid, with rubbish like plastic wrapping on the bottom of the pools. Really disgusting.
10.0 Excellent
Pros: The pool is awesome for a family activity. The hotel is really luxurious and the facilities are great! Room service was good and on time :) would recommend
Cons:
3.8 Mediocre
Pros: I like the location
Cons: I got food poisoning from their restaurant
10.0 Excellent
Pros: Absolutely everything was just perfect. The location, the super friendly staff, the design of the hotel and the incredibly comfortable rooms. It definitely lived up to the luxurious destination during our honeymoon.
Cons: Nothing at all. Everything was perfect.
10.0 Excellent
Pros: Great shopping areas and various dining places, but most importantly, all staff are friendly and helpful, especially Meian, a counter staff who is so nice and sweet.
Cons: Nothing
9.6 Excellent
Pros: Clean room m huge
Cons: The food
8.8 Excellent
Pros: Free minibar, beautiful room, great service.
Cons: Only complaint is lack of booze in the casino and too few bars.Accidentally booked my hotel on the China side and didnt have a visa so was hoping for some vegas style partying as i am not a gambler when i booked the room as an alternative. Other than that, the facilities were great! A bit of ultra luxury that helped me unwind in the middle of a long bacpacking trip.
This family-friendly Cotai hotel is located near the airport, within a 10-minute walk of Museum of Taipa and Coloane History, Cotai Strip, and Macau Olympic Complex (Macau Stadium). Venetian Macao Casino and City of Dreams are also within 1 mi (2 km).
This family-friendly Cotai hotel is located near the airport, within a 15-minute walk of Museum of Taipa and Coloane History, Macau Olympic Complex (Macau Stadium), and Cotai Strip. Venetian Macao Casino and City of Dreams are also within 2 mi (3 km).
Overall 9.1 Excellent
Based on 5,897 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.6
Pros: Very clean and I loved the room
Excellent
9.2
Pros: Wonderful for kids thanks to wave pool and nearby water facilities
Excellent
9.6
Pros: We had a lovely stay at the Okura, the staff were faultlessly helpful and friendly and the room was very comfortable.
Excellent
8.8
Pros: It was for our family holiday with kids. Simply saying, just awesome. Sharing waterpark with galaxy just 2 steps, lots of amenities at ground floor, etc. Hotel itself, very clean and well keeping. Hotel room is totally clean and beautiful. Recommend 100%!
Excellent
9.2
Pros: my room was very spacious and the service was impeccable
Good
7.1
Pros: its location is excellent and free access to water park
Excellent
10.0
Pros: Every thing is nice
Good
7.5
Pros: The taste is fair, and the location is convenient. But the choice of food can be improved.
Excellent
9.6
Details
Reviews
Overall 9.1 Excellent
Based on 5,897 reviews
Location
9.3
Vibe
9.0
WiFi
9.0
Wellness
8.9
Bar
8.7
Service
8.7
Room
8.2
Amenities
8.0
Pool
7.7
Value
7.5
Breakfast
5.7
Location
9.8
Cleanliness
8.9
Service
8.8
Vibe
8.6
Amenities
7.9
Food
7.6
Room
7.5
Pool
7.5
Value
6.9
Comfort
6.3
Breakfast
5.9
Location
9.3
Wellness
9.0
Vibe
8.8
Cleanliness
8.7
Service
8.4
Pool
7.7
Room
7.7
Value
7.5
Amenities
7.5
Comfort
6.7
Breakfast
5.3
Location
9.5
Vibe
8.6
Service
8.6
Amenities
7.7
Value
7.5
Room
7.5
Breakfast
5.2
Location
9.0
Cleanliness
8.8
Vibe
8.8
Service
8.7
Amenities
8.3
Room
8.0
Value
7.8
9.6 Excellent
Pros: Very clean and I loved the room
Cons: None
9.2 Excellent
Pros: Wonderful for kids thanks to wave pool and nearby water facilities
Cons:
9.6 Excellent
Pros: We had a lovely stay at the Okura, the staff were faultlessly helpful and friendly and the room was very comfortable.
Cons: The biggest problem we had was our non-smoking room absolutely reeked of smoke. We had it sprayed but that was only a temporary fix. I have since read online that the air conditioning is shared between all floors so it circulates between the smoking and non-smoking rooms. Unfortunately it would deter me from staying there again.
8.8 Excellent
Pros: It was for our family holiday with kids. Simply saying, just awesome. Sharing waterpark with galaxy just 2 steps, lots of amenities at ground floor, etc. Hotel itself, very clean and well keeping. Hotel room is totally clean and beautiful. Recommend 100%!
Cons: High price maybe. But lots of merits also!
9.2 Excellent
Pros: my room was very spacious and the service was impeccable
Cons: the beds were very comfortable, but the extra rollaway bed was not
7.1 Good
Pros: its location is excellent and free access to water park
Cons: executive lounge was under renovation and thus not convenient.
10.0 Excellent
Pros: Every thing is nice
Cons:
7.5 Good
Pros: The taste is fair, and the location is convenient. But the choice of food can be improved.
Cons: No free movie offered.
9.6 Excellent
Pros:
Cons: issue on breakfast charges. it was a cheeky email saying there was an error and I need to pay additional charges. the check in took long. i had to haggle a bit and maintain my ground that there was no error on my part. they agreed. barring this, it was super duper awesome.
This family-friendly Cotai hotel is located near the airport, within a 15-minute walk of Museum of Taipa and Coloane History, Macau Olympic Complex (Macau Stadium), and Cotai Strip. Venetian Macao Casino and City of Dreams are also within 2 mi (3 km).
Luxury knows no bounds at JW Marriott Hotel Macau. We feature tastefully decorated, spacious accommodation, a wealth of 5-star amenities and unbeatable placement within Galaxy Macau™, home to world-class shopping, dining and entertainment. Unwind in 5-star style in your modern room or suite; each one boasts top-quality amenities like luxury bedding, a flat-screen TV, a marble bathroom, a mini-fridge, free Wi-Fi access and floor-to-ceiling windows, which provide sweeping panoramic views of Macau. Visit our award-winning hotel's spectacular Grand Resort Deck, where you can enjoy the world's longest Skytop Aquatic Adventure Rapids, a breathtaking white-sand Skytop Wave Pool and a dedicated kid's zone. Additional resources include two exquisite on-site restaurants, a 24-hour fitness center and a spa. Select our 5-star hotel to host your business meeting or social event to make use of 49,000 square feet of versatile venue space and an opulent Grand Ballroom. It's all waiting for you at JW Marriott Hotel Macau.
Overall 9.0 Excellent
Based on 1,230 reviews
All reviews
- All reviews
Okay
5.4
Pros: Pool facilities were fun for kids
Excellent
8.8
Pros: The water park and amenities were great.
Excellent
10.0
Pros: Highly appreciate staff Sergio and Iris who are really helpful. They knew one of our kid was birthday and sent us some little gift. They treat customers in a nice and warm way make our stay full of happiness. Really thanks to Sergio and Iris again. Look forward to see them next time in JW Marriott Macau.
Excellent
10.0
Pros: nothing to complain ! You can try but you`ll be disapointed cause there is nothing too )) Absolutely amazing experience ! Great staff !!!
Excellent
10.0
Pros: Services, facilities
Excellent
9.6
Pros: The Urban Kitchen always provide surprise and quality food to us. The hygiene of changing room for water park is much better than Galaxy Hotel comparatively. The water park also clean with good services. Especially the waiters at the "wave-beach" area. The check-in desk staff also explain the package comprehensively and try their best to fulfill our needs about arranging suitable room. The room facilities also function well.
Excellent
8.8
Pros: Everything was perfect.
Okay
5.0
Pros: Just the water pools
Good
7.1
Pros: typical five star hotel....nothing exciting....
Details
Reviews
Overall 9.0 Excellent
Based on 1,230 reviews
Cleanliness
9.3
Comfort
9.3
Location
9.0
Services
9.2
Staff
8.9
Value for money
8.4
5.4 Okay
Pros: Pool facilities were fun for kids
Cons: Child charged for 500 Macau dollars a night for lounge access. Overall not good value for money.
8.8 Excellent
Pros: The water park and amenities were great.
Cons: Clarity on reaching the property from Macau ferry station. The bus station is a little away from the entrance and makes it a bit inconvenient with extra luggage and the shuttle drops off a bit away from the main entrance of the hotel.
10.0 Excellent
Pros: Highly appreciate staff Sergio and Iris who are really helpful. They knew one of our kid was birthday and sent us some little gift. They treat customers in a nice and warm way make our stay full of happiness. Really thanks to Sergio and Iris again. Look forward to see them next time in JW Marriott Macau.
Cons:
10.0 Excellent
Pros: nothing to complain ! You can try but you`ll be disapointed cause there is nothing too )) Absolutely amazing experience ! Great staff !!!
Cons: other guests behavior
10.0 Excellent
Pros: Services, facilities
Cons:
9.6 Excellent
Pros: The Urban Kitchen always provide surprise and quality food to us. The hygiene of changing room for water park is much better than Galaxy Hotel comparatively. The water park also clean with good services. Especially the waiters at the "wave-beach" area. The check-in desk staff also explain the package comprehensively and try their best to fulfill our needs about arranging suitable room. The room facilities also function well.
Cons:
8.8 Excellent
Pros: Everything was perfect.
Cons:
5.0 Okay
Pros: Just the water pools
Cons: So crowded in the lobby and hard to find space to wait for check-in
7.1 Good
Pros: typical five star hotel....nothing exciting....
Cons: the low bench inside the bathroom shower is broken.....i can imagine how it will happen inside the five star hotel....although it didn't hurt us during use
Luxury knows no bounds at JW Marriott Hotel Macau. We feature tastefully decorated, spacious accommodation, a wealth of 5-star amenities and unbeatable placement within Galaxy Macau™, home to world-class shopping, dining and entertainment. Unwind in 5-star style in your modern room or suite; each one boasts top-quality amenities like luxury bedding, a flat-screen TV, a marble bathroom, a mini-fridge, free Wi-Fi access and floor-to-ceiling windows, which provide sweeping panoramic views of Macau. Visit our award-winning hotel's spectacular Grand Resort Deck, where you can enjoy the world's longest Skytop Aquatic Adventure Rapids, a breathtaking white-sand Skytop Wave Pool and a dedicated kid's zone. Additional resources include two exquisite on-site restaurants, a 24-hour fitness center and a spa. Select our 5-star hotel to host your business meeting or social event to make use of 49,000 square feet of versatile venue space and an opulent Grand Ballroom. It's all waiting for you at JW Marriott Hotel Macau.
The Venetian® Macao offers exceptional service and amenities. The 3,000-suite integrated resort features replicas of the famous canals & architectural icons of Venice, Italy. The resort offers Shoppes at Venetian, international restaurants, a 15,000-seat Cotai Arena, Venetian Theatre, upscale entertainment facilities that offer a unique experience, and one of the largest meeting and exhibition centres in the region. Suites are luxurious and spacious and span at least 750 sq ft (70 sqm).
Overall 8.9 Excellent
Based on 37,516 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7.9
Pros: Good accomondations. Very clean and big rooms.
Okay
5.0
Pros: Very dissaapoint rate as 4 stars hotel. Don't feel like it.
Excellent
10.0
Pros: We liked everything, the hotel, the rooms, shopping center and stuff. We enjoyed every minute in it and we would definetly come back. We waited a little bit longer in the line for check in, so they offered us later check out next day for free. Everybody speaks English which is very important thing to check in a hotel before coming to China.
Good
6.7
Pros: Huge choice of things to do. Outdoor pool is great, when you find it!
Excellent
8.3
Pros: Concierge and front desk team was helpful and welcoming.
Mediocre
3.0
Pros: The worse food ever price went up
Excellent
10.0
Pros: Very nice and very convenient
Okay
5.4
Pros: The pool and pool staff were the best part of the hotel. The proximity to the casino would probably be great for people who wanted to spend a lot of time there. The room was nice but even in the non-smoking area the sheets smelt like tobacco. Overall, it wasn’t worth the stay.
Excellent
10.0
Pros: Hugh, clean room
Excellent
9.6
Pros: I like the rooms and causes to stay in rooms that are not boring..
Details
Reviews
Overall 8.9 Excellent
Based on 37,516 reviews
Comfort
9.0
Location
9.0
Vibe
8.9
Room
8.7
Amenities
8.0
Service
7.4
WiFi
7.2
Breakfast
5.4
Comfort
8.9
Location
8.9
Vibe
8.7
Room
8.5
Service
7.5
WiFi
5.9
Breakfast
5.2
Comfort
9.2
Vibe
9.0
Location
9.0
Room
8.8
Service
6.7
Breakfast
5.7
WiFi
4.8
Location
9.3
Comfort
9.0
Room
8.7
Service
8.2
Amenities
7.8
Breakfast
5.6
Location
9.2
Comfort
8.8
Room
8.5
Amenities
8.0
Pool
7.3
Service
7.3
Breakfast
5.6
7.9 Good
Pros: Good accomondations. Very clean and big rooms.
Cons: Like sleeping in a big mall. Far too many people.
5.0 Okay
Pros: Very dissaapoint rate as 4 stars hotel. Don't feel like it.
Cons: The place is crowded.
10.0 Excellent
Pros: We liked everything, the hotel, the rooms, shopping center and stuff. We enjoyed every minute in it and we would definetly come back. We waited a little bit longer in the line for check in, so they offered us later check out next day for free. Everybody speaks English which is very important thing to check in a hotel before coming to China.
Cons: Everything was perfect.
6.7 Good
Pros: Huge choice of things to do. Outdoor pool is great, when you find it!
Cons: Soo big, it's a little impersonal.
8.3 Excellent
Pros: Concierge and front desk team was helpful and welcoming.
Cons: Casino staff were very poor with customer service, no smile no welcoming very poor attitude. Such big hotel and casino must train people well.
3.0 Mediocre
Pros: The worse food ever price went up
Cons: Food
10.0 Excellent
Pros: Very nice and very convenient
Cons:
5.4 Okay
Pros: The pool and pool staff were the best part of the hotel. The proximity to the casino would probably be great for people who wanted to spend a lot of time there. The room was nice but even in the non-smoking area the sheets smelt like tobacco. Overall, it wasn’t worth the stay.
Cons: The staff was not very accommodating. We were 10 minutes early for check in time and told to wait behind a velvet rope which was ridiculous. To get a new bathroom towel you had to exchange your old one. They refused extra water. It seemed like they were running a low budget hotel not a 5 star resort. There are definitely way better hotels in Macau. Don’t get fooled by the brand. Such a shame.
10.0 Excellent
Pros: Hugh, clean room
Cons:
9.6 Excellent
Pros: I like the rooms and causes to stay in rooms that are not boring..
Cons: Difficult to find halal food
The Venetian® Macao offers exceptional service and amenities. The 3,000-suite integrated resort features replicas of the famous canals & architectural icons of Venice, Italy. The resort offers Shoppes at Venetian, international restaurants, a 15,000-seat Cotai Arena, Venetian Theatre, upscale entertainment facilities that offer a unique experience, and one of the largest meeting and exhibition centres in the region. Suites are luxurious and spacious and span at least 750 sq ft (70 sqm).
Home to 4,001 rooms and suites, Sheraton Grand Macao Hotel, Cotai Central is the world's largest Sheraton and the biggest hotel in Macao. Designed for both business and leisure travelers, Sheraton Grand Macao is perfectly positioned in the heart of the Cotai Strip. Host an event in our 52,645-square-foot (4,891-square-meter) Kashgar Grand Ballroom which can cater for as many as 5,000 people. Rejuvenate at Shine Spa for Sheraton, or relax under the sun at any one of our three outdoor pools with private cabanas. Recharge when you wine and dine at Bene for Italian; Feast for all-day international dining and Palms Cafe & Bar in the lobby for drinks or a leisurely afternoon tea.
Overall 8.9 Excellent
Based on 36,426 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Excellent
8.8
Pros: Location. The bellboys at the luggage storage section were very polite and most wear a smile even though they seemed overwhelmed with so many guests needing the luggage storage service! Good job!
Excellent
8.8
Pros: Spacious and clean room
Excellent
9.6
Pros: Liked everything especially the staff at the restaurants Feast and Bene , the meeting and greeting staff , so helpful and polite , fantastic !!
Excellent
10.0
Pros: The staff are friendly and easy to talk to. The place is very nice.
Good
7.9
Pros: Cleanliness and services
Okay
5.4
Pros: The staff helpful
Excellent
8.3
Pros: The breakfast was good
Good
7.1
Excellent
10.0
Pros: Everything, location and great value for money
Excellent
8.8
Pros: City access
Excellent
10.0
Pros: I loved the fact that the services were excellent. The room was spacious and the breakfast buffet was excellent
Details
Reviews
Overall 8.9 Excellent
Based on 36,426 reviews
Location
9.3
Comfort
8.4
Room
8.3
WiFi
8.3
Service
7.5
Breakfast
7.3
Location
9.3
Value
8.7
Room
8.4
Comfort
8.3
Service
7.6
WiFi
7.3
Breakfast
7.2
Location
9.5
Value
8.6
Comfort
8.2
Room
8.2
Breakfast
7.2
Service
7.2
WiFi
7.1
Location
9.2
Value
8.5
Room
8.2
Comfort
8.1
Breakfast
7.6
Service
7.1
WiFi
7.1
Location
9.3
Vibe
8.7
Value
8.6
Room
8.2
Breakfast
7.1
Service
7.1
WiFi
7.0
10.0 Excellent
Pros:
Cons: Services are great and so friendly
8.8 Excellent
Pros: Location. The bellboys at the luggage storage section were very polite and most wear a smile even though they seemed overwhelmed with so many guests needing the luggage storage service! Good job!
Cons: Long queue at check in and Staff at the check in at the fourth level were very impersonal and unhelpful...no greetings, no offer to tell us which direction to the lift to our rooms... even when we asked, were pointed to one direction without any expression...
8.8 Excellent
Pros: Spacious and clean room
Cons: Reduce cost of room
9.6 Excellent
Pros: Liked everything especially the staff at the restaurants Feast and Bene , the meeting and greeting staff , so helpful and polite , fantastic !!
Cons:
10.0 Excellent
Pros: The staff are friendly and easy to talk to. The place is very nice.
Cons:
7.9 Good
Pros: Cleanliness and services
Cons: So far so good.
5.4 Okay
Pros: The staff helpful
Cons: The executive lounge can be assess by anyone no checking for room and The limited choice of snack and drinks No welcome drink present after promised
8.3 Excellent
Pros: The breakfast was good
Cons: There is no shuttle bus to another place
7.1 Good
Pros:
Cons: the staff was far from friendly. the reception, the cleaning staff. it has taken me more than 15 mins to check in the deluxe larger suite despite the fact that I was the first in the line. did not feel welcome. hospitality would be out of question. not a single staff made me feel good. no smile. not helpful. the room smelt cigarettes.
10.0 Excellent
Pros: Everything, location and great value for money
Cons: It was very busy, but organised at check in
8.8 Excellent
Pros: City access
Cons: Credit card machine for amex not working.
10.0 Excellent
Pros: I loved the fact that the services were excellent. The room was spacious and the breakfast buffet was excellent
Cons:
Home to 4,001 rooms and suites, Sheraton Grand Macao Hotel, Cotai Central is the world's largest Sheraton and the biggest hotel in Macao. Designed for both business and leisure travelers, Sheraton Grand Macao is perfectly positioned in the heart of the Cotai Strip. Host an event in our 52,645-square-foot (4,891-square-meter) Kashgar Grand Ballroom which can cater for as many as 5,000 people. Rejuvenate at Shine Spa for Sheraton, or relax under the sun at any one of our three outdoor pools with private cabanas. Recharge when you wine and dine at Bene for Italian; Feast for all-day international dining and Palms Cafe & Bar in the lobby for drinks or a leisurely afternoon tea.
The Parisian Macao is opening in September 2016.With approximately 3,000 rooms and suites designed with a contemporary French Flair, dazzling views from the Eiffel Tower, world-class meeting venues, luxury shopping, restaurants and bars, spa, health club and a spectacular theatre complemented by an experienced and outstanding event staff. The Parisian Macao is your ideal destination for leisure and business.
Overall 8.9 Excellent
Based on 17,757 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: The location and the room. Best hotel so far in Macau.
Excellent
10.0
Pros: My wife and I stayed at the Parisian Hotel in Macau. We had a wonderful experience. The hotel is large, impressive and luxurious. The service of all the staff was lovely and pleasant and everyone did everything to make our stay enjoyable. We especially want to note luey for her special and pleasant service. We will recommend to friends about the hotel and would love to come back in the future
Excellent
10.0
Pros: Rooms are clean and neat
Excellent
9.6
Pros: Everything. The room is big and clean. Will definitely stay in this hotel on our next trip.
Excellent
10.0
Pros: We purchased King Room with the Cotai Water Jet round trip tickets, I am so glad I booked it with the package because everything was easy and was already done for us. They provided free transportation bus to and from the hotel from the terminal which was very helpful. Our room were on a very high floor so the view were fantastic, the staffs are very helpful and so kind!
Excellent
8.8
Pros: The staff attention is excellent and response is always positive.
Excellent
9.2
Pros: All staff in hotel and mall are soooooo friendly In room dining is v.good taste and portions. Many locations to take pics.
Excellent
10.0
Pros: Good
Excellent
10.0
Pros: I booked our stay in the ParisIan, Macao for our wedding anniversary and were fortunate to receive a free upgrade. Further to this, on arrival at check - in, I was met by a member of staff who congratulated me and announced that I was a lucky winner for the day. We was spoilt with a host of fabulous prizes for 2. I was given a huge stuffed Koi fish as I was a lucky ' Jingli ' for the day. One of the prizes was an upgrade to the Eiffel room which is located on the uppermost floor. We had a spectacular view of the Eiffel tower and other sights. We also had a complimentary anniversary cake sent to our room. The hotel itself is superb!! The location and amenities are second to none. We highly recommend the Paris in to all travellers to Macau.
Excellent
8.0
Excellent
10.0
Pros: good breakfast, easy communication, good room service manner,
Details
Reviews
Overall 8.9 Excellent
Based on 17,757 reviews
Vibe
9.7
Location
8.7
Amenities
8.3
Service
8.0
Room
7.6
Food
7.5
WiFi
7.4
Breakfast
7.0
Vibe
9.6
Location
8.6
Service
8.3
Amenities
8.2
Pool
7.5
Room
6.9
Breakfast
6.8
WiFi
6.1
Comfort
4.6
Vibe
9.7
Location
8.8
Amenities
8.1
Service
8.1
Room
7.2
Breakfast
6.8
Comfort
4.9
Vibe
9.7
Location
8.7
Amenities
8.4
Service
8.2
Room
7.4
Breakfast
7.1
Vibe
9.6
Location
8.7
Amenities
8.1
Service
8.0
Breakfast
7.3
Room
7.2
Comfort
5.6
10.0 Excellent
Pros: The location and the room. Best hotel so far in Macau.
Cons:
10.0 Excellent
Pros: My wife and I stayed at the Parisian Hotel in Macau. We had a wonderful experience. The hotel is large, impressive and luxurious. The service of all the staff was lovely and pleasant and everyone did everything to make our stay enjoyable. We especially want to note luey for her special and pleasant service. We will recommend to friends about the hotel and would love to come back in the future
Cons:
10.0 Excellent
Pros: Rooms are clean and neat
Cons: Place is so nice, staff are very helpful, service is best
9.6 Excellent
Pros: Everything. The room is big and clean. Will definitely stay in this hotel on our next trip.
Cons: Pool. Needs more improvement.
10.0 Excellent
Pros: We purchased King Room with the Cotai Water Jet round trip tickets, I am so glad I booked it with the package because everything was easy and was already done for us. They provided free transportation bus to and from the hotel from the terminal which was very helpful. Our room were on a very high floor so the view were fantastic, the staffs are very helpful and so kind!
Cons: The pool closed at 8PM which is a little too early, but that was it :)
8.8 Excellent
Pros: The staff attention is excellent and response is always positive.
Cons:
9.2 Excellent
Pros: All staff in hotel and mall are soooooo friendly In room dining is v.good taste and portions. Many locations to take pics.
Cons: Food court has no international cusines and that is not really easy for ppl who dnt favor chinese food.
10.0 Excellent
Pros: Good
Cons:
10.0 Excellent
Pros: I booked our stay in the ParisIan, Macao for our wedding anniversary and were fortunate to receive a free upgrade. Further to this, on arrival at check - in, I was met by a member of staff who congratulated me and announced that I was a lucky winner for the day. We was spoilt with a host of fabulous prizes for 2. I was given a huge stuffed Koi fish as I was a lucky ' Jingli ' for the day. One of the prizes was an upgrade to the Eiffel room which is located on the uppermost floor. We had a spectacular view of the Eiffel tower and other sights. We also had a complimentary anniversary cake sent to our room. The hotel itself is superb!! The location and amenities are second to none. We highly recommend the Paris in to all travellers to Macau.
Cons:
8.0 Excellent
Pros:
Cons: The internet was spotty and frequently dropped coverage. We had to re-enroll multiple times over our weekend.
10.0 Excellent
Pros: good breakfast, easy communication, good room service manner,
Cons:
The Parisian Macao is opening in September 2016.With approximately 3,000 rooms and suites designed with a contemporary French Flair, dazzling views from the Eiffel Tower, world-class meeting venues, luxury shopping, restaurants and bars, spa, health club and a spectacular theatre complemented by an experienced and outstanding event staff. The Parisian Macao is your ideal destination for leisure and business.
Situated in Cotai, this hotel is 0.3 mi (0.5 km) from City of Dreams.
Overall 8.8 Excellent
Based on 6,243 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Okay
4.5
Pros: I like filinos who assisted me in the lobby they are all friendly and ready to help, good job
Good
7.9
Pros: Staff were nice
Excellent
9.6
Pros: Very friendly staff good efficient check in. Extremely helpful. Corner suite Room is nice n comfortable on the separate living room witb long big sofa. Many good restaurants at City of Dreams
Excellent
9.2
Pros: All staffs are friendly and nice! Good house keeping and maintenance. Convenient Location and not so crowd. Excellent view from Corner Suite. Tidy room. Good breakfast. Express check out.
Excellent
9.2
Pros: I booked the corner suite, which was really spacious and comfortable. The hotel is also conveniently located next to The Venetian, but is a lot more quiet. The hotel has a nice outdoor pool and a small gym.
Good
6.3
Pros: good location
Excellent
10.0
Pros: Good
Excellent
9.2
Pros: Overall it was nice . The staffs were courteous & friendly . Feel good & welcome .
Good
7.9
Pros: The view was amazing. Try to get a room facing the Venetian. I was astounded by the view. It was by far the best part of the experience. I can also compliment the size of the rooms which were generous. The house of dancing water is amazing too... but expensive. I must also give this hotel credit for being much more reasonably priced than other hotels in the immediate area. It is certainly good value.
Excellent
9.2
Pros: Location and service , cosy room and given a high floor view when requested.
Details
Reviews
Overall 8.8 Excellent
Based on 6,243 reviews
Location
9.2
Room
8.3
Comfort
7.9
Service
7.6
Breakfast
6.1
WiFi
5.6
Location
9.0
Pool
8.4
Room
7.6
Comfort
7.4
Service
6.6
Breakfast
6.2
Location
9.4
Room
8.3
Service
7.8
Breakfast
6.0
Food
5.7
Location
9.2
Room
7.9
Service
7.9
Comfort
7.8
Food
5.9
Breakfast
5.8
Location
9.4
Room
7.4
Service
6.9
Breakfast
5.7
Food
5.7
4.5 Okay
Pros: I like filinos who assisted me in the lobby they are all friendly and ready to help, good job
Cons: I’m not happy in the room service i was requested to have a cake for my daughters bday yesterday. How they say no cake to sell in the room service? When i ask if i can order of two slice of cake n put in a plate to write a birthday msg they rejected. As far as i know you cant say no to the guest offer an alternative solution for the guest satisfaction. I won’t comeback again the service is not good as what I expected. Thank you
7.9 Good
Pros: Staff were nice
Cons: Nothing to mention
9.6 Excellent
Pros: Very friendly staff good efficient check in. Extremely helpful. Corner suite Room is nice n comfortable on the separate living room witb long big sofa. Many good restaurants at City of Dreams
Cons: Spa was closed for renovation, Wash basin/ bathroom not separated from bedroom makes sleeping area less cosy.
9.2 Excellent
Pros: All staffs are friendly and nice! Good house keeping and maintenance. Convenient Location and not so crowd. Excellent view from Corner Suite. Tidy room. Good breakfast. Express check out.
Cons: Good breakfast but bad coffee. Better have more check in counters.
9.2 Excellent
Pros: I booked the corner suite, which was really spacious and comfortable. The hotel is also conveniently located next to The Venetian, but is a lot more quiet. The hotel has a nice outdoor pool and a small gym.
Cons: The check-in queue is rather long and moves fairly slowly. Was also a bit disappointed the bar didn’t serve any food for dinner.
6.3 Good
Pros: good location
Cons: I choose the most expensive room type but outside the window of my room have big television ,that make me can't see the view.
10.0 Excellent
Pros: Good
Cons:
9.2 Excellent
Pros: Overall it was nice . The staffs were courteous & friendly . Feel good & welcome .
Cons: Haha no Spa
7.9 Good
Pros: The view was amazing. Try to get a room facing the Venetian. I was astounded by the view. It was by far the best part of the experience. I can also compliment the size of the rooms which were generous. The house of dancing water is amazing too... but expensive. I must also give this hotel credit for being much more reasonably priced than other hotels in the immediate area. It is certainly good value.
Cons: The bathroom is odd... the toilet is separate, with no sink in the toilet room, and the shower is over a bath... no separate shower cubicle. The glass wall over half the bath makes it extremely difficult to turn on the shower without getting a nice cold splash of water. The bathroom set up really reminded me of an old unmodernised British terrace house that has the same bathroom set up as it has had for over half a century. The old fashioned bathroom was very much at odds with the rest of the room which was modern. It should also be noted that there is no 'typical' hotel restaurant and breakfast buffet. It is not hard to find food options in Macau, and room service is available... just be prepared that you won't have a typical morning hotel buffet. Finally, the queues at reception for check-in and out are ridiculous. The hotel has built a giant swanky reception, with two tiny desks, typically manned by only two people, and at most able to accommodate four. This is ridiculous. Halfway through the check-in queue, I wondered whether it would be easier just to go to a new hotel.
9.2 Excellent
Pros: Location and service , cosy room and given a high floor view when requested.
Cons: Nothing
Situated in Taipa, this hotel is within a 15-minute walk of Our Lady of Carmel Church, Macau Olympic Complex (Macau Stadium), and Cotai Strip. Venetian Macao Casino and City of Dreams are also within 1 mi (2 km).
Overall 8.8 Excellent
Based on 2,046 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Clean
Excellent
8.8
Pros: Friendly staff and good room
Excellent
10.0
Pros: breakfast is great, and location is very convenience
Excellent
9.2
Pros: They were understandable and let us do an early check in, as we came from a long flight. They provide vouchers to eat for free at grand emperor, although the process to validate the voucher is complicated to non Chinese speakers. They also provided a nice view at grand emperor rooftop to see the fireworks contest and some soft drinks, all for free, nice perk! Good breakfast!
Okay
5.0
Pros: To enjoy a fire work .
Excellent
8.8
Pros: Breakfast was good and fulfilling, also the location and price were good compared to other hotels in the area. Good value for money.
Excellent
10.0
Pros: Everything was superb!
Good
6.7
Pros: Complimentary dinner and shuttle service to 2md casino area. Good and enjoyable but ruined by post hassle with deposit refund.
Excellent
9.6
Pros: The place is very clean and comfortable to stay. Its very accessible as well.
Excellent
10.0
Pros: Everything great but there was only one person that spoke English.
Details
Reviews
Overall 8.8 Excellent
Based on 2,046 reviews
WiFi
9.6
Cleanliness
9.1
Location
9.0
Comfort
8.3
Service
8.3
Room
8.3
Amenities
7.1
Breakfast
5.1
Location
9.0
Service
8.3
Comfort
7.9
Room
7.8
Amenities
7.0
Breakfast
5.3
Value
9.2
Location
9.0
Service
8.6
Comfort
8.0
Room
7.8
Amenities
7.0
Breakfast
5.2
Cleanliness
9.1
Location
8.9
Value
8.9
Service
8.5
Comfort
8.5
Room
8.1
Breakfast
5.2
Cleanliness
9.2
Location
9.0
Value
9.0
Service
8.4
Comfort
8.1
Room
7.7
Amenities
7.3
Breakfast
5.3
10.0 Excellent
Pros: Clean
Cons: No
8.8 Excellent
Pros: Friendly staff and good room
Cons:
10.0 Excellent
Pros: breakfast is great, and location is very convenience
Cons: Nothing
9.2 Excellent
Pros: They were understandable and let us do an early check in, as we came from a long flight. They provide vouchers to eat for free at grand emperor, although the process to validate the voucher is complicated to non Chinese speakers. They also provided a nice view at grand emperor rooftop to see the fireworks contest and some soft drinks, all for free, nice perk! Good breakfast!
Cons:
5.0 Okay
Pros: To enjoy a fire work .
Cons: so far so good.To
8.8 Excellent
Pros: Breakfast was good and fulfilling, also the location and price were good compared to other hotels in the area. Good value for money.
Cons: No gym in the surrounding, I got some coupons to have dinner at hotel Grand Emperor, but that was not so good.
10.0 Excellent
Pros: Everything was superb!
Cons:
6.7 Good
Pros: Complimentary dinner and shuttle service to 2md casino area. Good and enjoyable but ruined by post hassle with deposit refund.
Cons: Still no deposit received!!!! What is going on? This hotel took £50 deposit from me almost 30 days ago and confirmed to me that i would get the deposit back and everything is fine. It seems it took them 2 weeks to contact the bank to allow the refund.... Saying that i still dont have anything not sure if that is the hotel or banks fault. Or both!
9.6 Excellent
Pros: The place is very clean and comfortable to stay. Its very accessible as well.
Cons: The hotel does not have a shuttle facility from airport that would somehow lessen the hussle with all the heavy baggage upon arrival from the airport.
10.0 Excellent
Pros: Everything great but there was only one person that spoke English.
Cons: Breakfast. Simpe Chinese breakfast, and the only thing to eat for us was toast, jam and coffee. In our stay off 3 nights we didn't see any no orientals in the hotel so it's maby not interesting to invest in an ocidental breakfast. But for the rest the hotel was great.
Situated in Taipa, this hotel is within a 15-minute walk of Our Lady of Carmel Church, Macau Olympic Complex (Macau Stadium), and Cotai Strip. Venetian Macao Casino and City of Dreams are also within 1 mi (2 km).
In support of our commitment to deliver exceptional experiences to our guests every time, Holiday Inn Macao, Cotai Central hotel located in Macau city centre will be undergoing renovations over the next few months. During this time some public areas may not be accessible but we remain committed to ensuring your stay is an enjoyable one. In addition the guest pool will be closed but guests can still access our other outdoor pools at Sands Cotai Central. We apologise for any inconvenience this may cause and if you require any assistance during your stay please do not hesitate to contact any of our guest relations staff.
Overall 8.7 Excellent
Based on 10,626 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Booked for my parents this time, been this hotel for 3rd time and my parents love it!
Mediocre
3.3
Pros: nothing
Okay
5.0
Pros: Price was ok.
Excellent
8.8
Pros: The location and the shops downstairs are great!
Excellent
9.6
Pros: Clean and comfortable
Excellent
9.2
Pros: upgraded our room as anniversary
Good
6.7
Pros: Room is clean
Good
7.1
Excellent
10.0
Pros: Big room with big comfy beds
Excellent
9.6
Pros: Nice breakfast buffet
Details
Reviews
Overall 8.7 Excellent
Based on 10,626 reviews
Location
9.3
Value
8.7
Vibe
8.7
Comfort
8.2
Service
8.1
Room
8.0
Breakfast
7.1
WiFi
5.6
Location
9.4
Vibe
9.0
Value
8.8
Comfort
8.2
Service
8.0
Room
8.0
Amenities
7.8
Breakfast
7.1
WiFi
2.9
Location
9.4
Value
9.1
Service
8.4
Comfort
8.0
Amenities
7.9
Room
7.5
Breakfast
7.2
Location
9.3
Value
8.5
Comfort
8.4
Service
7.7
Room
7.6
Breakfast
6.9
Location
9.1
Value
8.6
Comfort
8.0
Service
7.9
Room
7.5
Breakfast
7.0
10.0 Excellent
Pros: Booked for my parents this time, been this hotel for 3rd time and my parents love it!
Cons: Nth really
3.3 Mediocre
Pros: nothing
Cons: Room charge was 3905 MOP. I gave the check-in staff 4000 MOP. He should have given me the small change 95MOP. So I asked the reception staff to give me the 95MOP but he would not do to me while making some excuse. I was so angry enough to speak out loud then he nearly throw out my money. Unlike any other hotels like Galaxy, Four seasons that I've visited, Holiday inn macau was quite disgusting one. I would not ever visit this place.
5.0 Okay
Pros: Price was ok.
Cons: Location very bad. Quite dirty. They messed up with the credit card payment
8.8 Excellent
Pros: The location and the shops downstairs are great!
Cons: The cable tv is fluctuating
9.6 Excellent
Pros: Clean and comfortable
Cons:
9.2 Excellent
Pros: upgraded our room as anniversary
Cons: no breakfast included for that price and our anniversary
6.7 Good
Pros: Room is clean
Cons: no tea bag or coffee provided in the room.
7.1 Good
Pros:
Cons: There were drilling noises from 9am to 6pm!
10.0 Excellent
Pros: Big room with big comfy beds
Cons: Little bathing lotion is provided
9.6 Excellent
Pros: Nice breakfast buffet
Cons:
In support of our commitment to deliver exceptional experiences to our guests every time, Holiday Inn Macao, Cotai Central hotel located in Macau city centre will be undergoing renovations over the next few months. During this time some public areas may not be accessible but we remain committed to ensuring your stay is an enjoyable one. In addition the guest pool will be closed but guests can still access our other outdoor pools at Sands Cotai Central. We apologise for any inconvenience this may cause and if you require any assistance during your stay please do not hesitate to contact any of our guest relations staff.
This family-friendly Cotai hotel is located near the beach, within 1 mi (2 km) of Lotus Bridge, Macau Olympic Complex (Macau Stadium), and Cotai Strip. Venetian Macao Casino and City of Dreams are also within 2 mi (3 km).
Overall 8.7 Excellent
Based on 7,368 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
6.3
Pros: Good location by the Galaxy hotel.
Excellent
8.8
Pros: GOOD but slow serving
Good
7.1
Pros: Nice and spacious room. Minibar stuffs are included.
Good
7.9
Pros: Great place
Good
6.7
Pros: We choose this hotel because we have a dancing event for my daughter, it is easy for us to arrange her activity during her stay.
Good
6.7
Pros: Nearby 24-hour convenient store.
Excellent
8.3
Pros: The breakfast was too simple
Excellent
8.3
Pros: It was really comfortable because the Broadway Food Street was close.
Mediocre
3.8
Pros: Nothing
Details
Reviews
Overall 8.7 Excellent
Based on 7,368 reviews
Food
9.2
Location
9.2
Value
8.8
Service
8.5
WiFi
8.2
Room
7.8
Breakfast
4.4
Cleanliness
9.6
Food
9.0
Location
9.0
Service
8.6
Value
8.4
Room
7.7
Comfort
4.8
Breakfast
4.5
Location
9.7
Food
9.3
Cleanliness
9.2
Value
9.2
Service
8.3
Room
8.0
Amenities
7.8
Breakfast
4.3
Location
9.5
Food
9.4
Value
8.7
Service
8.5
Room
7.2
Breakfast
4.5
Value
9.2
Food
9.2
Location
9.1
Service
8.4
Room
8.0
Breakfast
4.5
6.3 Good
Pros: Good location by the Galaxy hotel.
Cons: We had a satisfying stay until a “manager” named Peter refused to borrow me an umbrella (while Typhoon Signal 1 was hosted), unless I gave him a cash deposit of $200. I was à in house guest, with my luggage deposited after I checked out as an insurance! Yet that guy with a severe lack of business mindset kept in talking about “hotel policy”... so much for a 5 star hotel!!!
8.8 Excellent
Pros: GOOD but slow serving
Cons:
7.1 Good
Pros: Nice and spacious room. Minibar stuffs are included.
Cons: Location of hotel far away from galaxy water park
7.9 Good
Pros: Great place
Cons:
6.7 Good
Pros: We choose this hotel because we have a dancing event for my daughter, it is easy for us to arrange her activity during her stay.
Cons: We choose this hotel because we have a dancing event for my daughter, if not we would not choose this hotel for holiday.
6.7 Good
Pros: Nearby 24-hour convenient store.
Cons: The location. Too far away from the resort deck.
8.3 Excellent
Pros: The breakfast was too simple
Cons:
8.3 Excellent
Pros: It was really comfortable because the Broadway Food Street was close.
Cons: I used the Galaxy Grand Deck, but it was hard because of the distance.
3.8 Mediocre
Pros: Nothing
Cons: The staff didn’t inform us that in order to get to the water park, one has to take a long path through the lobbies and concourses packed with thousands of visitors. The staff should have suggested to their guests to change at the pool. A simple suggestion can save the horrible embarrassment imposed on their guests. The staff also didn’t explain that the hotel only covers the admission for two adults with one kid and the extra kid will have to pay extra, around +500 macau dollars. A family of 4 is probably more prevalent for the typical clientele so I felt the hotel is trying to make up for the discount by slamming you with the extra admission fee. It simply doesn’t make much sense for its room rate.
This family-friendly Cotai hotel is located near the beach, within 1 mi (2 km) of Lotus Bridge, Macau Olympic Complex (Macau Stadium), and Cotai Strip. Venetian Macao Casino and City of Dreams are also within 2 mi (3 km).
Located near the airport, this family-friendly hotel is 0.9 mi (1.4 km) from City of Dreams.
Overall 8.7 Excellent
Based on 3,907 reviews
All reviews
- All reviews
Good
7.5
Pros: Nice service.
Excellent
8.3
Pros: Out Door Swimming pool
Excellent
9.6
Pros: I booked the room for celebrating my boyfriend’s birthday. I sent the email to the hotel just one day in advanced but they still could arrange a birthday cake for my boyfriend and put in our room secretly (normally it needs 3 days in advanced). Thanks for all the hard work of the team. It was a great surprise for my boyfriend.
Excellent
8.8
Pros: Very family friendly with loads of kid activity, shopping for parents, and restaurant choices. Great value for money!
Excellent
8.3
Pros: Cleanliness of rooms, very good service and lots of fun activities to keep kids entertained and busy.
Excellent
10.0
Pros: The hotel is modern and contains everything you need for a break without needing to leave the hotel complex. the Ferris wheel is awesome and is in a figure 8 well worth a ride.
Excellent
9.2
Pros: Amazing activities for children in the complex, pool was fabulous, very good variety of restaurants
Excellent
9.6
Pros: The place itself is huge and has entertainments like the Golden Reel, Batman, etc. The conceirge service is simply awesome, attended by mostly Filipino men who have excellent customer service standard. They allow guests to store luggage up to 24 hours. The lifts are plenty and quite fast, serving different floors (the first 23 floors and the other ones serving 24-37th floor).
Excellent
10.0
Pros: Good view. Good service.
Excellent
10.0
Pros: Lovely hotel. Staff were super helpful- especially those in the bar for afternoon tea. Pool area was great. We had a lovely view of the Eiffel Tower at the Parisian hotel next door and it was close to several other large hotels to wander around on the evening. Breakfast buffet was very good
Details
Reviews
Overall 8.7 Excellent
Based on 3,907 reviews
Cleanliness
9.0
Comfort
9.0
Location
8.5
Services
8.8
Staff
8.8
Value for money
8.3
7.5 Good
Pros: Nice service.
Cons: Check in counter has 2 area. Confuse.
8.3 Excellent
Pros: Out Door Swimming pool
Cons:
9.6 Excellent
Pros: I booked the room for celebrating my boyfriend’s birthday. I sent the email to the hotel just one day in advanced but they still could arrange a birthday cake for my boyfriend and put in our room secretly (normally it needs 3 days in advanced). Thanks for all the hard work of the team. It was a great surprise for my boyfriend.
Cons:
8.8 Excellent
Pros: Very family friendly with loads of kid activity, shopping for parents, and restaurant choices. Great value for money!
Cons:
8.3 Excellent
Pros: Cleanliness of rooms, very good service and lots of fun activities to keep kids entertained and busy.
Cons: A bit too busy when we arrived so had to queue for a little while, I suppose it was peak season so difficult to avoid under these circumstances.
10.0 Excellent
Pros: The hotel is modern and contains everything you need for a break without needing to leave the hotel complex. the Ferris wheel is awesome and is in a figure 8 well worth a ride.
Cons: most of the restaurants where closed by 20:00 and most only accept cash (not cards) make sure you takes cash with you as this seems to be a theme for Macau
9.2 Excellent
Pros: Amazing activities for children in the complex, pool was fabulous, very good variety of restaurants
Cons: Staffs lack of knowledge on how to get to and from Hong Kong to the hotel
9.6 Excellent
Pros: The place itself is huge and has entertainments like the Golden Reel, Batman, etc. The conceirge service is simply awesome, attended by mostly Filipino men who have excellent customer service standard. They allow guests to store luggage up to 24 hours. The lifts are plenty and quite fast, serving different floors (the first 23 floors and the other ones serving 24-37th floor).
Cons: Probably the shower area in the celebrity tower. The glass partition only covers half of the shower area so if you're not careful, the water will splash over the supposedly dry part of the bathroom.
10.0 Excellent
Pros: Good view. Good service.
Cons: Nothing
10.0 Excellent
Pros: Lovely hotel. Staff were super helpful- especially those in the bar for afternoon tea. Pool area was great. We had a lovely view of the Eiffel Tower at the Parisian hotel next door and it was close to several other large hotels to wander around on the evening. Breakfast buffet was very good
Cons:
Located near the airport, this family-friendly hotel is 0.9 mi (1.4 km) from City of Dreams.
Situated in Taipa, this hotel is within a 5-minute walk of Four Faces Buddha Shrine and Macau Olympic Complex (Macau Stadium). Cotai Strip and Venetian Macao Casino are also within 2 mi (3 km).
Overall 8.2 Excellent
Based on 3,992 reviews
All reviews
- All reviews
- Families
- Solo
- Business
- Couples
Excellent
9.0
Pros: Great location and value for the money, free shuttle from ferry. Gym and Pool;
Excellent
8.8
Pros: Beautiful hotel and very clean. Perfect position in the city. The staff was very kind and tried to help me in every moment
Good
7.5
Pros: Nice room, affordable for its price
Good
7.9
Pros: The room as comfy and clean. We used Grand View as a stop-over-hotel between the main one we had been in for work and heading back home from the airport, it was perfect for that. The room was a good size and it looked like there were lots of great meal options, but we weren't there long enough to try them. There also seemed to be lots of local food places around, though again we did not stay long enough to try any of them. There was a pool but we didn't have time to see it. We looked around the casino which was very active and it had everything you could expect and want, especially the card tables seemed to always be quite full which was good, there is also a place to get food/snacks in the casino as well as the general restaurant in the hotel. Our room looked out only lots of flats, it wasn't a particularly 'pretty' view, but we thought it was really cool.
Excellent
8.3
Pros: Good localization, but in the case of Macau - it depands on when you are going. Hotel is very clean. Room was more I was expected.
Okay
4.6
Good
7.5
Excellent
10.0
Pros: The location is very convenient if you need to go to the airport.
Excellent
9.6
Good
7.5
Pros: It was centrally located, with lots of eating joints in the surrounding area.
Okay
4.6
Pros: The bed and the internet connection were good.
Details
Reviews
Overall 8.2 Excellent
Based on 3,992 reviews
Bar
10.0
Cleanliness
9.1
Location
8.9
Value
8.5
Service
7.7
WiFi
7.6
Room
7.5
Breakfast
4.2
Cleanliness
9.1
Location
8.8
Value
8.4
Service
7.5
Room
6.7
Breakfast
4.4
Cleanliness
9.2
Location
9.0
Value
8.2
Room
7.6
Service
6.9
Breakfast
4.1
Location
9.4
Value
8.5
Service
8.1
Room
6.9
Breakfast
4.1
Location
8.9
Cleanliness
8.8
Value
8.7
Food
8.2
Service
7.7
Room
6.3
9.0 Excellent
Pros: Great location and value for the money, free shuttle from ferry. Gym and Pool;
Cons:
8.8 Excellent
Pros: Beautiful hotel and very clean. Perfect position in the city. The staff was very kind and tried to help me in every moment
Cons: Only some people in the staff could speak English; I asked to print a document and I payed 5 Macau dollars for each page (something you don't expect in a 4-star-hotel). I stayed at this hotel for 7 nights and payed for them in advance (something I will never do again): for some personal problems I had to leave one night before. Notwithstanding I told this to the reception on time (my fault: I had to cancel my second reservation by booking, but I completely forgot I had made two different reservations for a 7-day-long stay), two days after I was told that at that time my reservation was not changeable anymore. These problems were obviously not due to the staff, but to the general organisation/adiministration of the hotel.
7.5 Good
Pros: Nice room, affordable for its price
Cons: Smells cigarette
7.9 Good
Pros: The room as comfy and clean. We used Grand View as a stop-over-hotel between the main one we had been in for work and heading back home from the airport, it was perfect for that. The room was a good size and it looked like there were lots of great meal options, but we weren't there long enough to try them. There also seemed to be lots of local food places around, though again we did not stay long enough to try any of them. There was a pool but we didn't have time to see it. We looked around the casino which was very active and it had everything you could expect and want, especially the card tables seemed to always be quite full which was good, there is also a place to get food/snacks in the casino as well as the general restaurant in the hotel. Our room looked out only lots of flats, it wasn't a particularly 'pretty' view, but we thought it was really cool.
Cons: The neighbourhood is in the middle of having a lot of building work done, which made it feel quite rundown. I'm sure that won't last though. The room had a giant window in between the bathroom and the bedroom which you could cover with a blind, very strange but apparently not uncommon in lots of hotels in the area. We were given a voucher for the casino but it turned out to be for food there, not for gambling, it would have been nice to know exactly what it was for.
8.3 Excellent
Pros: Good localization, but in the case of Macau - it depands on when you are going. Hotel is very clean. Room was more I was expected.
Cons:
4.6 Okay
Pros:
Cons: Light switches we're dirty, so I had to clean them by myself. Also to be sure, I've cleaned all other surfaces. That makes all my stay not very comfortable. As well as view was not 'grand' at all, it was bleak panel condo towers.
7.5 Good
Pros:
Cons: Air conditioning continues to be an issue, this is my third stay and the setting is either on or off, temperature settings don’t work
10.0 Excellent
Pros: The location is very convenient if you need to go to the airport.
Cons:
9.6 Excellent
Pros:
Cons: The air conditioner is too cold
7.5 Good
Pros: It was centrally located, with lots of eating joints in the surrounding area.
Cons: The Wi-Fi in the lobby was valid for 20 minutes and you havr to keep going to the receptionist to get the password each time
4.6 Okay
Pros: The bed and the internet connection were good.
Cons: For this price range, I expected much better. The room is acceptable, but the service is pretty bad. Dealing with the staff was tiring, as most of them did not speak English. At check-in, I had to pay a different price than the "Final Price" written in my booking confirmation. Apparently the hotel does not accept HKD payments in credit card, so they did a hand conversion to MOP that increased the listed HKD price. The difference is not big, but I would prefer having the actual price listed in my booking confirmation. At check-out the front staff did not want to give me a receipt for the total amount paid. They claim that the hotel does not give receipts for online bookings, which is unacceptable, since the booking confirmation and the price paid were different. The staff manually wrote a "proof of stay", but the "room rate" was different (200 MOP more expensive) than what I was charged at check-in, with no explanation given (staff would not explain the difference). The amount charged to my card did not change from the check-in amount, so I have no idea why this difference in the "proof of stay". (Billing my company will be fun...) Minor gripes: The hotel restaurant staff also could not speak English and made little effort at communication. The area around the hotel is pretty run down, and the hotel does not offer airport/ferry pickup. The "Grand View" from most rooms are the livings room of the residential tower nearby...
Situated in Taipa, this hotel is within a 5-minute walk of Four Faces Buddha Shrine and Macau Olympic Complex (Macau Stadium). Cotai Strip and Venetian Macao Casino are also within 2 mi (3 km).
Situated in Taipa, this resort is within a 15-minute walk of Four Faces Buddha Shrine and Macau Olympic Complex (Macau Stadium). Cotai Strip and Venetian Macao Casino are also within 2 mi (3 km).
Overall 8.0 Excellent
Based on 2,955 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.3
Pros: the bed is comfortable, the room is clean
Good
7.1
Pros: The location
Excellent
8.8
Pros: The gym and swimming poolside so beautiful.
Excellent
10.0
Pros: Everything was great, especially stuff that works there
Excellent
8.3
Pros: Very helpful and friendly employees
Excellent
9.6
Pros: Great value-for-money on Taipa! Maybe other hotels are offering more but they are ridiculously expensive. This one is for those who are not ready to overpay for being treated like a billionaire without being a billionaire actually.
Excellent
9.2
Pros: It was good experience to be there, we got satisfied in .
Excellent
9.2
Pros: hard to find if you do not have google map. Breakfast is great.
Good
7.9
Pros: I liked the location and the facilities, specially the pool.
Good
7.1
Pros: Outdoor facilities, pool, gym, bar,location, helpful staff
Details
Reviews
Overall 8.0 Excellent
Based on 2,955 reviews
Location
8.3
Service
7.8
Breakfast
7.2
Cleanliness
7.0
Room
6.3
Vibe
6.1
Food
6.1
Comfort
6.0
Amenities
5.1
WiFi
4.9
Location
8.9
Service
8.4
Breakfast
6.8
Cleanliness
6.7
Food
6.1
Comfort
5.6
Room
5.6
Vibe
5.0
Amenities
4.4
Value
8.3
Location
8.1
Service
7.6
Breakfast
7.1
Cleanliness
6.5
Comfort
6.3
Food
6.0
Vibe
5.8
Room
5.7
Amenities
5.4
Value
8.7
Location
8.1
Service
7.8
Breakfast
7.4
Cleanliness
7.0
Food
6.1
Comfort
6.0
Room
5.8
Vibe
5.6
Amenities
5.0
Value
8.8
Location
8.5
Service
7.8
Cleanliness
7.0
Breakfast
6.8
Food
6.0
Comfort
6.0
Room
5.7
Vibe
5.6
Amenities
4.8
8.3 Excellent
Pros: the bed is comfortable, the room is clean
Cons: the noise caused by using water in nearby rooms
7.1 Good
Pros: The location
Cons: The humidity in the room
8.8 Excellent
Pros: The gym and swimming poolside so beautiful.
Cons: The WiFi in 10 floor is too poor that I cannot receive any signal when I’m in bed.
10.0 Excellent
Pros: Everything was great, especially stuff that works there
Cons: I liked really everything
8.3 Excellent
Pros: Very helpful and friendly employees
Cons:
9.6 Excellent
Pros: Great value-for-money on Taipa! Maybe other hotels are offering more but they are ridiculously expensive. This one is for those who are not ready to overpay for being treated like a billionaire without being a billionaire actually.
Cons: Bathroom facilities were a little bit “tear-and-wear” but nothing super-critical for a business 7-day trip.
9.2 Excellent
Pros: It was good experience to be there, we got satisfied in .
Cons:
9.2 Excellent
Pros: hard to find if you do not have google map. Breakfast is great.
Cons:
7.9 Good
Pros: I liked the location and the facilities, specially the pool.
Cons: I disliked the fact that they had no open kitchen, no breakfast or even snacks for room service.
7.1 Good
Pros: Outdoor facilities, pool, gym, bar,location, helpful staff
Cons: Bathroom could be better, generally clean room but there was little smell of dump
Situated in Taipa, this resort is within a 15-minute walk of Four Faces Buddha Shrine and Macau Olympic Complex (Macau Stadium). Cotai Strip and Venetian Macao Casino are also within 2 mi (3 km).
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