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The Brown Hotel

The Brown Hotel

9.1
Excellent

Based on 2,088 reviews
 
335 W Broadway, Louisville, KY 40202, United States
  +1 502 583 1234
The Brown Hotel - Louisville, KY, United States
Check-in
Check-out
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PREFERREDDERBYSOFT $154
Expedia $255
Hotels.com $255
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Expedia
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Hotels.com
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Rooms

Check-in
Check-out

Queen rooms

$457+

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Bed type
Provider
Nightly Base Price
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Unknown
$457 per night

Deluxe rooms

$154+

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Bed type
Provider
Nightly Base Price
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Unknown
$1000 per night
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Double bed
$154 per night
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King bed
$276 per night
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King bed
$276 per night
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Double bed
$276 per night
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King bed
$277 per night
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King bed
$277 per night
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Double bed
$277 per night
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Double bed
$285 per night
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Double bed
$285 per night
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Double bed
$305 per night
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Double bed
$307 per night
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King bed
$309 per night
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Double bed
$318 per night
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King bed
$320 per night
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Unknown
$321 per night
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Double bed
$334 per night

Classic rooms

$203+

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Bed type
Provider
Nightly Base Price
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Queen bed
$203 per night
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Queen bed
$255 per night
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Queen bed
$255 per night
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Queen bed
$263 per night
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Queen bed
$263 per night
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Queen bed
$263 per night
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Queen bed
$263 per night
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Queen bed
$263 per night
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Queen bed
$270 per night
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Unknown
$271 per night
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Unknown
$300 per night
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Unknown
$314 per night
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Queen bed
$342 per night

Luxury rooms

$317+

Photo
Bed type
Provider
Nightly Base Price
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King bed
$317 per night
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Double bed
$318 per night
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Unknown
$339 per night
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Double bed
$341 per night
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King bed
$343 per night

Standard rooms

$263+

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Bed type
Provider
Nightly Base Price
IMAGE
Unknown
$263 per night
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Unknown
$283 per night

Reviews

Pros

Cons

Traveller rating

525
110
60
12
9

Time of year

Traveller type

Show reviews that mention

+
historic hotel
downtown louisville
lobby bar
old world
hotel in downtown
club level
bed was very comfortable
parking was expensive
beautiful architecture
staff was very friendly
great experience
great location
bell men
great food
customer service
great room
shower head is low
  • Okay
    Dec 2017
    4.5

    For a luxury hotel staff and cleanliness could use improvement

    The hotel has some beautiful touches with the music at dinner, Christmas decor and elegance.

    For the price of the hotel the room’s cleanliness could be improved upon. I found a hair in the bed and when asking the hotel staff to change the sheets they indicated it wa my own. It was not until I mentioned the different color and consistency that they sent someone up. The person they sent clearly had never made a bed before. Also the decor seems outdated teetering on the edge of almost eu Ned down.

  • Excellent
    Jan 2017
    10.0

    Gorgeous and historical!

  • Excellent
    Nov 2016
    10.0

    Wonderful!

    Perfect atmosphere with tremendous service. Really hated to leave.

  • Good
    Nov 2016
    8.0

    need more updates with carpeting - or better cleaning service

  • Good
    Sep 2016
    6.5

    Old and tired hotel

    Staff is nice and does its best to be helpful

    Hotel is badly in need of a refresh. My room was tired, carpet had stains. Quality is really variable.

  • Excellent
    Sep 2016
    9.7

    The architecture

    Being charged for parking

  • Excellent
    Jun 2016
    8.8

    Beautiful atmosphere, excellent staff.

    The ac in our room was not effective and the room was very hot. There was a large group of high school students who were very loud and took over the lobby at one point. I would think that booking large groups of children would not be common place in this hotel as it appeals mainly to adults and the noise from kids works against the atmosphere.

  • Excellent
    Jun 2016
    9.7

    Wonderful place to stay.

    The staff was superb. Service was impeccable. The facilities were very clean. The beds were comfortable. We enjoyed every aspect of the Brown Hotel. A hot brown for breakfast at the J. Graham's Cafe was the perfect ending to our stay. Loved it!

    The only thing that I did not like was the fact that we could not go into the clubhouse because we were not a member.

  • Good
    Feb 2016
    6.2

    Room was poorly appointed for the cost. No fan in the bathrooms. Doors are lightweight and thin, as are the walls. Room size was rather small. There is a Hampton Inn nearby that offers a much better value for a lower price point. That will be our go-to spot for future trips to Louisville.

  • Excellent
    Aug 2015
    9.7

    Weekend Getaway

    Our stay at the Brown Hotel was exceptional. Great location to all attractions and site seeing. The hotel was very nice, clean, and spacious. The staff was very friendly and helpful. Overall we were very pleased with our stay at the Brown.

    Our only dislike may not be a problem with others. The bed was too soft. We are use to a more firm mattress. Didn't sleep well and woke up with a backache. The bed was just too plush us.

  • Excellent
    May 2015
    9.7

    absolutly amazing

    Wonderful lobby bar and a beautiful old grand hotel. My new go to for Louisville

    Only had an issue with one server but I feel I only noticed it because the rest of the service was so fabulous

  • Good
    Sep 2014
    7.6

    Our experience overall was great...but I don't feel it was anything over the top for the type of property that it is and rate that we paid per night. The location was good...and many of the staff members were very hospitable and kind.. James in in-house reservations was wonderful, as I called to reconfirm our reservation, note our preferences and that it was Anniversary and he blocked us accordingly. Evan and Amanda were truly welcoming at check-in. Colin our Bellman/Valet was very personable and always gave great recommendations. Shamaya in housekeeping was so very friendly and welcoming...always offering us chocolates which was a sweet touch!!

    There are a few items that we didn't truly enjoy during our stay... I called in and noted it was our Anniversary during our stay and honestly expected some type of acknowledgement during our time there...and there was nothing. In past stays at luxury properties they have at the least mentioned it during check-in...and then at times upgraded us or even sent a little something with a card up to the room. I felt this was a missed opportunity to WOW!!! The mattresses are definitely an item that should be replaced...as they seemed older and were quite uncomfortable. We opted to reserve a room on the Club Floor to take advantage of inclusions...which we had higher expectations for the Club Lounge. As both food offerings for both "happy hour" and breakfast were very repetitive and seemed "cheap"/low-quality. With staying at a luxury property that boasts a talented culinary team we expected higher quality and more variety.

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About

Overview

With a stay at The Brown Hotel, you'll be centrally located in Louisville, within a 10-minute drive of Muhammad Ali Center and Churchill Downs. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Louisville? This hotel has 33420 square feet (3105 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

9.1 Excellent

Based on 2,088 reviews

9.5

Bar and Beverages

9.4

Service

4.4

Value for money

2.2

Pool

Things to know

  • Friendly service
  • Friendly atmosphere
  • Stylish hotel
  • Pleasant entrance area

Check in

16:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Free Wi-Fi
Increased accessibility
ATM on-site
Babysitting or child care
Business centre
Internet
Concierge service
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
No smoking
Restaurant
Bar/Lounge
Express check out
Air-Conditioned
24 Hour Front Desk
Safe
Free Airport Shuttle
Storage available
Lift
Hairdryer
Cable or satellite TV
Coffee shop
Pets not allowed
Parking (surcharge)
Wedding services

Location

Most popular landmarks

  • Louisville Palace 118 m
  • Louisville Slugger Museum 1.2 km
  • Kentucky Museum of Art and Craft 1.3 km
  • KFC Yum Center 1.3 km
  • Kentucky Science Center 1.3 km
  • Muhammad Ali Center 1.3 km

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