Embassy Suites Louisville Downtown

Embassy Suites Louisville Downtown

501 South Fourth Street, Louisville, KY 40202, United States
+1 502 813 3800
8.7
Great

based on 872 reviews

Embassy Suites Louisville Downtown
Fri 22/9
Tue 26/9
Provider
Provider for Embassy Suites Louisville Downtown
Provider for Embassy Suites Louisville Downtown
Provider for Embassy Suites Louisville Downtown

About Embassy Suites Louisville Downtown

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more
  • Freebies
    This stay includes Wi-Fi, Breakfast, and Airport shuttle for free

Providing an indoor pool, Embassy Suites Louisville Downtown is situated in Louisville and is a brief stroll from Cathedral of the Assumption. It provides wired internet and is steps from Fourth Street Live and other well-known attractions.

There are a variety of amenities at the hotel that guests can enjoy, including valet parking, an express check-in and check-out feature and a gym. Staff are available 24/7 and can help with booking tours and tickets.

Embassy Suites Louisville Downtown provides rooms equipped with a microwave, a mini bar and a refrigerator, plus all the necessities to ensure a comfortable stay.

Those staying at the hotel can sit down to a unique dining experience at the on-site restaurant, suitably based for those who want to stay close by at mealtime. Each evening, guests can relax in the lounge bar.

Embassy Suites Louisville Downtown is close to The Kentucky Center for the Performing Arts, the Actors Theatre of Louisville and the Muhammad Ali Center. It is also within walking distance of Belle of Louisville.

Photos of Embassy Suites Louisville Downtown

Property safety measures

Embassy Suites Louisville Downtown has implemented the following measures:
Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Latest deals for Embassy Suites Louisville Downtown

Fri 22/9
Tue 26/9
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Amenities at Embassy Suites Louisville Downtown

  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Free airport shuttle

Dining

  • Minibar
  • Breakfast included
  • Special diet menus (on request)
  • Microwave
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Food can be delivered to guest accommodation
  • Coffee machine
  • Vending machine (drinks)
  • Dining area
  • Dining table

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • First-aid kit
  • Process in place to check health of guests
  • Hand sanitiser in guest accommodation and key areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • Thermometers for guests provided by property
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Safe
  • Delivered food is securely covered
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Fan
  • Towels
  • Shampoo
  • Free toiletries
  • Heating
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Ticket service
  • Business centre
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • 24-hour front desk

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Roll-in shower
  • Disabled access
  • Lift
  • Hypoallergenic
  • No smoking
  • Lowered sink
  • Toilet with grab rails
  • Designated smoking area

General

  • Family rooms
  • Seating area
  • Sofa
  • Telephone
  • Carpeted
  • Storage available

Parking and transportation

  • Shuttle service (free)
  • Parking
  • Free airport shuttle
  • Valet parking
  • Private parking

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Media and entertainment

  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Family friendly

  • Kids meals
  • Kid-friendly buffet
  • Complimentary breakfast

Bedroom

  • Sofa bed
  • Alarm clock

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Gift shop
  • Game room

Fitness

  • Fitness centre

Pool

  • Indoor pool

Reviews of Embassy Suites Louisville Downtown

8.7
Very GoodBased on 872 verified guest reviews
8.8Solo
8.7Families
8.7Couples
8.9Friends
Traveller type:
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Newest first
D
8.5 Very Good
Pros:Clean new facility
Cons:No towel racks in bathroom. So so lighting in the guest rooms.
A
8.0 Very Good
Pros:Nice pool, nice decor, great dining floor with complementary breakfast and early evening refreshments. Convenience to venues on 4th Street Live. A good safe place for families even with young children, and still stylish.
A
8.0 Very Good
Pros:Good Location next to 4th Street Live and near to the convention center. Free Shuttle from airport a real plus. Newer hotel in an older building. Bathroom was very large but surprisingly the bedroom area was on the small side. Everyone on staff at the property seemed very nice. Enjoyed the hot breakfast and happy hour.
Cons:Housekeeping was not so good. Coffee rings on counter remained through my stay never wiped up. Returned to my room one day at 5 PM to find the room was never made up so the next day I called to housekeeping to make sure my room would be cleaned before my 5 PM return only to come back to an untouched room. Very disappointing. Blackout drapes extremely hard to open or close. Had to call maintenance and the pull rod fell off one time. Maintenance said these drapes have been a constant problem.
A
10.0 Wonderful
Pros:Super downtown hotel, excellent service, very modern and contemporary furnishings. My meetings were across the street in the old outdated Selbach Hotel which was full. I am so glad that I chose to stay across the street at the Embassy, so much nicer setting.
Cons:Thermostat didn't allow the room to get cool enough and the beautiful glass shower allowed water to leak out onto the floor.
U
10.0 Wonderful
Pros:The front desk staff knew what they were doing. They answered all questions with a smile and what they said was a fact. The valets went over the top to accommodate our special requests and there were several. If you want to stay near 4th Street Live. This is the place. The free breakfast was great and the happy hour was too. Stay here when in Louisville. I know I will again. I did not meet a single employee who was not friendly and professional. Well done all.
A
6.5 Okay
Pros:The hotel was newly finished and was beautiful. The location was centralize and idea for activities in the downtown area.
Cons:I travel often and regularly stay in a variety of hotels which fall into this category (many of them are also Embassy Suites.) However, In my many years of travel I have never found a larger group of rude, dismissive, and unprofessional employees then those of Embassy Suites in Downtown Louisville. Not until my recent visit to this hotel, was I ever given the impression that a hotel staff was intentionally trying to NOT be accommodating and/or helpful. It interesting that a team in the service industry, would seeming go out of their way to do this. This is also rather disappointing, considering that I paid almost $700.00 for two room and a 1 night stay. I would think for that price I should NOT have a "supervisor" raise his voice to me, then publicly shame me for booking through a 3rd party booking site (apparently this makes you a second class citizen and justifies them treating you poorly,) and then proceed to scream at me "what do you want me to do about it." Please keep in mind that this was in front of my friends and about 20 stranger in the lobby, oh and 10 other employees of the hotel... Classy! All of this stemming from their in ability to accommodate the simple request of adjoining rooms. Also keep in mind that I had called this hotel several times in the days prior to my check-in and spoke to a variety of people regarding this. All of whom told me different things - everything from "sure, no problem," to "I've added a note..., "or call back on this day and tell them to..." Also during this train wreck of an experience, I had two employees who couldn't even find my reservation, one of which did everything but call me a liar. However, he did manage to rather blatantly imply that I didn't really have a reservation and that I must have either made a mistake, or was making it up to pull one over on them....are you kidding me?!? As it turns out, the only reason they couldn't find my reservation was because the employees didn't understand that if you are trying to pull up a booking from a later date, you have to change the date of your search to that day and not the current date... Sounds rather basic... Of course, I can't blame those employees - clearly they were poorly trained! In short - unless you want to be verbally abused by the staff and be made to feel bad because you only spent $700 on your room(s) instead of $750, this is not the place for you.

Location

501 South Fourth Street, Louisville, KY 40202

What's nearby

  • Louisville Palace0.4 km
  • Louisville Slugger Museum0.8 km
  • KFC Yum Center0.8 km
  • Kentucky Museum of Art and Craft0.8 km
  • Muhammad Ali Center0.8 km
  • Kentucky Science Center0.9 km
  • Frazier International History Museum1 km
  • Louisville Slugger Field1.3 km
  • Thomas Edison House1.7 km
  • Louisville Waterfront Park1.9 km
  • Conrad Caldwell House2.5 km
  • Cave Hill Cemetery3.7 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Embassy Suites Louisville Downtown

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Embassy Suites Louisville Downtown

  • Does Embassy Suites Louisville Downtown have special cancellation policies due to coronavirus (COVID-19)?

    All reservations at Embassy Suites Louisville Downtown – even non-cancellable stays – on or before 30 June 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.

  • Where is Embassy Suites Louisville Downtown located?

    Embassy Suites Louisville Downtown is located at 501 South Fourth Street, 0.4 km from the centre of Louisville. Louisville Palace is the closest landmark to Embassy Suites Louisville Downtown.

  • When is check-in time and check-out time at Embassy Suites Louisville Downtown?

    Check-in time is 15:00 and check-out time is 11:00 at Embassy Suites Louisville Downtown.

  • Does Embassy Suites Louisville Downtown offer free Wi-Fi?

    Yes, Embassy Suites Louisville Downtown offers free Wi-Fi.

  • Does Embassy Suites Louisville Downtown offer free airport shuttle service?

    Yes, Embassy Suites Louisville Downtown offers free airport shuttle service.

  • How far is Embassy Suites Louisville Downtown from the airport?

    Embassy Suites Louisville Downtown is 9 km from Louisville Intl. Embassy Suites Louisville Downtown is 103.4 km from Lexington Blue Grass.

  • Does Embassy Suites Louisville Downtown have a pool?

    Yes, Embassy Suites Louisville Downtown has a pool on-site.

  • How does KAYAK find such great Embassy Suites Louisville Downtown hotel deals?

    KAYAK scours the web for all room deals available at Embassy Suites Louisville Downtown in Louisville and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Embassy Suites Louisville Downtown and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Embassy Suites Louisville Downtown.

Nearby hotels and places to stay

Closest

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0-star hotel
2 Connecting Suites with Three Beds and Two Sofabeds at a Full Service Hotel by Suiteness0.03 kmCoffee machine$705+
4-star hotel
The Seelbach Hilton Louisville8.2 Excellent (275 reviews)0.03 kmFitness centre, Restaurant, Bar/Lounge$284+
4-star hotel
Mint House Louisville - 4th Street8 Excellent (1 review)0.21 kmWi-Fi$282+
3-star hotel
4% cheaperHilton Garden Inn Louisville Downtown7.9 Good (436 reviews)0.24 kmFitness centre, Restaurant, Bar/Lounge$253+

Cheapest

See cheapest stays in Louisville
4-star hotel
13% cheaperHyatt Regency Louisville8.4 Excellent (987 reviews)0.33 kmIndoor pool, Fitness centre, Restaurant$231+
3-star hotel
4% cheaperHilton Garden Inn Louisville Downtown7.9 Good (436 reviews)0.24 kmFitness centre, Restaurant, Bar/Lounge$253+
4-star hotel
Mint House Louisville - 4th Street8 Excellent (1 review)0.21 kmWi-Fi$282+
4-star hotel
The Seelbach Hilton Louisville8.2 Excellent (275 reviews)0.03 kmFitness centre, Restaurant, Bar/Lounge$284+

Most recommended

See most recommended stays in Louisville
4-star hotel
Omni Louisville Hotel8.9 Excellent (931 reviews)0.29 kmOutdoor pool, Spa and wellness centre, Fitness centre$336+
4-star hotel
13% cheaperHyatt Regency Louisville8.4 Excellent (987 reviews)0.33 kmIndoor pool, Fitness centre, Restaurant$231+
4-star hotel
The Seelbach Hilton Louisville8.2 Excellent (275 reviews)0.03 kmFitness centre, Restaurant, Bar/Lounge$284+
4-star hotel
Mint House Louisville - 4th Street8 Excellent (1 review)0.21 kmWi-Fi$282+

Good to know

Value for money

8.6

Distance to city centre

0.4 km

Nearest airport

Louisville Intl

Distance to airport

8.7 km