Wonderful hotel, wonderful staff
Hotel staff was warm and welcoming. Front desk apologized in advance for any disturbance due to their continuing renovations, and told us they would be limited to 9 am to 5 pm. Since we were mostly away during those hours, and the noise was minimal, it was no bother at all. I really appreciate their being proactive and informative.
The music in the restaurant was too loud for our taste, but others seemed to enjoy it.
Steam heat valves are so loud, you can't sleep at night
I was kept up all night by the steam heat valves. There seems to be a pattern in reviews that if you are in a room ending in 26, this is the case. When I went to the front desk, they seemed to know and just gave me another room. This is obscene. Nobody should be assigned rooms that they know will keep you up all night. Additionally, the construction in the lobby and changing of locks make the overall experience a pain. Add to that the insect in my room and the running toilet and I'm not happy. They did address all these things, but that was really not enough.
It was semi-centrally located, a nice hotel and the restaurant food was decent.
I made my reservation based on a call to the front desk that confirmed they had a specific cable package, which, upon arrival in my room, the hotel did not provide. It is not a big thing, in the grand scheme of things, but it was quite irritating and avoidable.
The location is good.
The room was dirty and we couldn't get them to come clean it. They said they were busy. The maid would knock very early then we asked her to come back later and she never did. The manager was very rude when we asked about the cleanliness. There wasn't enough hot water at all. It was very disappointing especially considering the price for our two dad there.
Great stay except for the showers
Overall our stay was good. The room and hotel were very clean and the beds comfortable. The location would have been great for going out (which is why we selected it) had we had the time, but didn't work this time around for us.
The only downside for this hotel is the shower. My husband had a difficult time since he he is over 6 feet tall and the shower head was for people closer to 5 1/2 feet or shorter. The pressure was also barely there and quite noisy from I think trying to get the pressure.
Whirpool was unbelievably dirty, ypi cpuld scrape the dirt off the tiles, water was brown n smelled horribly warer was also warm not proper hot tub temperature, swimming pool floor was filthy as well, very disappointed and dissatisfied especially for the money I paid.
Discover the dynamic environment at the Newly Reimaged Louisville Marriott Downtown. Situated in the heart of downtown, our hotel offers spacious rooms with modern amenities to include an Iconic Bourbon Bar, Porch Kitchen and Bar, and Starbucks. With over 50,000 square feet of flexible meeting and event space, our hotel is the only 4 Diamond hotel connected to the newly renovated and expanded Kentucky International Convention Center, which houses 300,000 square feet. The Louisville Marriott Downtown is a 2018 TripAdvisor Certificate of Excellence Award winner, located 15 minutes from the Louisville International Airport and walking distance to a the city’s unique downtown attractions: KFC YUM! Center, Whiskey Row, Ali Center, Louisville Slugger Museum and Field, Historic Main Street and Waterfront Park. Whether watching the horses run at Churchill Downs or shopping in the NuLu district, explore our city in style when staying at the Louisville Marriott Downtown.
Based on 998 reviews
Value for money
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