|"VERY friendly and helpful staff"||(in 61 reviews)|
|"The location is just perfect!"||(in 70 reviews)|
|""Beautiful hotel, great location, awesome staff !""||(in 33 reviews)|
|"Room - shower faucet falling apart."||(in 24 reviews)|
|"Overall the hotel experience was horrific."||(in 22 reviews)|
|"Parking was too expensive"||(in 25 reviews)|
|central location||in 157 reviews|
|room was nice||in 146 reviews|
|room was ready||in 118 reviews|
|great and staff||in 108 reviews|
|great hotel||in 103 reviews|
|location and staff||in 97 reviews|
|bed was very comfortable||in 86 reviews|
|valet parking||in 79 reviews|
|expensive breakfast||in 33 reviews|
|free wifi||in 33 reviews|
|extra charge||in 15 reviews|
|macy||in 12 reviews|
|room service||in 10 reviews|
|sheraton||in 10 reviews|
|great restaurants||in 9 reviews|
|hotter than usual||in 9 reviews|
|downtown la||in 8 reviews|
|staples center||in 5 reviews|
|pillows were very soft||in 4 reviews|
I liked the location. It was center to a lot downtown.
I was welcomed friendly upon arrival. As an Asian American during these times, I would’ve expected some less scrutiny when I walked in. It was a little to unwelcoming for what it needed to bed.
I totally enjoyed the ambiance of the district. It was beautiful.
Free parking. It’s ridiculous they charge so much for parking
A heavenly night's sleep every night and an intelligent automated elevator system to prevent the "checkout rush hour waiting disaster." All the staff went above and beyond when they realised I had a rough time following the luggage mis-routing during the first two nights of stay.
Great stay!!! Highly recommend!!
Green option to get points, guest services, room was clean, nice gym
Nothing too serious. Weak shower water pressure, some light bulbs were out... maybe brand bath products?
Forced to use service elevator as normal were out, the service elevator dropped multiple feet scaring all inside, then there was no power in the room and sat in darkness. We left halfway through the night.
Overall experience/ patio
Would stay here again for a stay cation. Near all great restaurants. The lobby is gourgeous. Interesting tech for elevators.
King size bed, big screen tv and at kayak price 100 less per day. 200 a good price per day.
I was over billed and nobody return my calls.
Most comfortable hotel beds
We stayed at the Sheraton downtown to be within walking distance to a hockey game at Staples Centre. The hotel location was great for this. The hotel staff were very helpful and friendly. We stayed in a renovated room which was very nice. The Sheraton hotels always seem to have the most comfortable beds in any hotel. The bed was the most comfortable of all the hotels we stayed at during our week long vacation. Linens and towels were great as well.
We did not like the fact that we had to pay for wifi. A hotel of this star rating and price should have complimentary wifi for guests, especially since it is located downtown and I presume there would be many guests there on business. We also found that when we attempted web access without wifi that there was little reception on the 21 floor, so we were without web access that day. Our room was located 2 doors away from the elevators which was noisy. The water pressure in the shower was quite terrible.
Those who are looking to stay in the downtown Los Angeles area will want to consider Sheraton Grand Los Angeles. This is a pet-friendly property that offers a range of luxury amenities and services for the guests who choose to stay there. It also has a convenient location that is close to many areas that people will want to visit. The hotel, built in 1973, has a smoke-free policy.
Guests can choose from a range of different rooms, 496 in all, while they are at the hotel. There are traditional rooms, deluxe rooms, suites, and a parlor room. Some of the various types of amenities that can be found in these rooms include air conditioning, televisions with premium TV channel access, coffee/tea makers, private bathrooms, desks, a hairdryer, refrigerator, daily housekeeping, an iron and ironing board, an in-room safe, and WiFi for a surcharge.
The hotel has a wealth of features for the guests. It offers a state-of-the-art fitness center, complimentary breakfast, views of the city, meeting rooms, a business center, and more. The hotel has plenty of dining options, as well. Options include The Brasserie for dinner, the Hope Street Bar, and District on the Bloc.
When staying at Sheraton Grand Los Angeles, guests will find that they are close to everything that the city has to offer. They can find places to shop, visit the Los Angeles Convention Center, Staples Center, and more. In addition, there are plenty of places in the area to dine. These include Wild Dogs Grill, Dublin’s Irish Pub, and The Counter.
based on 761 reviews
Policies vary by room type and provider.
Guests with existing Sheraton Grand Los Angeles reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For guests making new reservations at Sheraton Grand Los Angeles for any future arrival date, including reservations with pre-paid rates, between today and 30 June 2020, reservations may be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
Sheraton Grand Los Angeles is located at 711 South Hope Street in Downtown Los Angeles, 5.3 km from the centre of Los Angeles. STAPLES Center is the closest landmark to Sheraton Grand Los Angeles.
Check-in time is 15:00 and check-out time is 12:00 at Sheraton Grand Los Angeles.
No, Sheraton Grand Los Angeles does not offer free Wi-Fi.
No, Sheraton Grand Los Angeles does not offer free parking.
No, Sheraton Grand Los Angeles does not offer free airport shuttle service.
Sheraton Grand Los Angeles is 15.5 km from Hawthorne. Sheraton Grand Los Angeles is 18.2 km from Los Angeles.
Yes, Sheraton Grand Los Angeles is a pet-friendly hotel.
No, Sheraton Grand Los Angeles does not have a pool on-site.
Sheraton Grand Los Angeles has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.