|Distance to city centre||4.8 km|
|bar floor||in 35 reviews|
|close to convention center||in 9 reviews|
|comfortable beds||in 26 reviews|
|decor||in 49 reviews|
|downtown la||in 71 reviews|
|expired milk||in 4 reviews|
|friendly staff||in 293 reviews|
|great location||in 181 reviews|
|great view||in 10 reviews|
|hotel indigo||in 7 reviews|
|hotel room||in 179 reviews|
|nice hotel||in 226 reviews|
|pool area||in 51 reviews|
|self parking||in 80 reviews|
|staples centre||in 22 reviews|
|valet night||in 51 reviews|
|valet service||in 54 reviews|
|walking distance||in 14 reviews|
|water in the room||in 33 reviews|
|water pressure||in 20 reviews|
Clean, big room, i especially enjoyed the remote heater function it was my favorite room amenity.
My first night, I awoke at midnight to a very loud fire alarm which was blasting in my room through a speaker. I walked down 17 flights of stairs and only when I got to the first floor an employee brushed it off and said it was a false alarm. The second night, same thing happened but this time it was a 3am fire alarm. I was wide awake, heart racing for hours, I didn’t get much sleep between both nights. They did, however, comp my room service so that was attentive and a nice gesture. I appreciate them doing that without me having to ask for things in return to make it better. Sleep is the main purpose of my hotel stay and if you can’t get a good nights sleep, why am I even there? It just really left a bad taste for me, even though the staff and hotel was perfect. Not sure I’d go back.
Rooms are cool, looks nice overall.
I chose this place in large part because it had a rooftop pool in downtown LA. The Sunday after we stayed there we tried to use the pool at 12pm but all the lounge chairs were put away or closed off and removed from the pool. We were told because of a pool party at 4pm no lounge chairs could be out by the pool and needed to be held for it. When I asked if we could use just 2 to hang by the pool for 1 hour and that I would pay, they said they would check with their manager. I waited about 30 minutes for that person to get back to me then saw them walking by doing something else with no manager in sight or answer. We split and went home. Also, purchased room through Kayak paid the additional amount to get breakfast included. Ordered from room service and told them we had that deal. They delivered breakfast and charged us. When I spoke to management they said that I needed to go to the restaurant to order the breakfast that I paid for through the Kayak reservation. When I told the manager we let them know about it when we ordered room service on the phone and they never told us we had to go down to the restaurant, she referred me to bring it up with Kayak. Service is absolutely the worst considering the inflexibility on food ordered from the same cooks and bait and switch on a pool amenity that you can't you because of a party in 4 hours.
At Hotel Indigo® Los Angeles Downtown, you’ll experience the city’s thriving creativity, urban vibe and unique multiculturalism both inside and out. As one of four towers central to downtown’s new Metropolis development, we offer convenient access to a variety of entertainment, dining and shopping options, including the iconic L.A. Live complex, Staples Center and The Jewelry District. Our lobby’s touchscreen neighborhood guide makes discovering local hot spots and upcoming events a breeze. Throughout the hotel, you’ll find décor with floral accents that recall La Fiesta de las Flores, an event that has showcased the city’s international melting pot since 1894. With neon lights that mirror world-famous L.A. nightlife, 18 Social features sweeping views of the dazzling lights that illuminate Los Angeles every night. In your room, cityscapes fill the walls, while our spa-style bathrooms were inspired by pre-Hollywood glamour and the jewelry that accessorized Golden Age cinema. No other hotel in Los Angeles provides such an immersive experience.
Based on 3,233 reviews
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|Santa Monica||17.7 km|
|Los Angeles||17.7 km|
|Los Angeles-Union||2.7 km|