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We had a luxury escape and requested single beds as we were friends traveling together. At check in I asked if the beds were single and if it was a deluxe room as per Luxury Escapes. I asked several times nut when saw the room we were allocated I did not believe it was a deluxe room and it did not have a city view. After further discussions we were moved to a deluxe room which was considerably larger and had a lovely view. The free mini bar consisted of a single small chocolate bar, one small packet of popcorn and 2 cans of Coca Cola. Again we pointed out that this was hardly a mini bar offering for 2 people. It was a delightful hotel and a glorious position but it does need to honour the Luxury Escape paid for by their clients.
Everything was beautiful. Had afternoon tea which was delicious too.
We had an issue with the A/C in the first room on the first night and the hotel moved us to another room and everything was in order there. We only had the included minibar fully stocked once during the 6-night stay and only after mentioning it to the front desk. The minibar was restocked with drinks one more time but the food items were not restocked. Not sure if the hotel only includes one restocking or if it was supposed to be restocked daily. This was included with the rate we paid, I think it was the 'deluxe' package. It's a great hotel but I would say it is more of a 4+ star hotel. It seems the A/C units need updating or repair, the faucets in the bathroom are worn from cleaning so much and our spout was loose, the wood top near the tea-making facilities was warped from prior water damage. We have stayed here 5 or 6 times now over the past few years and the TV in the bathroom has never worked, but we don't use it so it's never been a deal-breaker. It is hit or miss if you get a room with working heated towel racks and/or heated bathroom floors. We love the location, the lobby, the staff, the bar, the breakfast, the courtyard/gardens, etc. It's one of our go-to hotels to stay at when we can afford it. You won't be disappointed if you do stay here. Just make sure to mention any issues with the staff and they will do their best to get it taken care of.
Pros. Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.
Cons. I asked for an early check in which wasn't possible and I understood this. However, when I returned at the regular check in time, the receptionist without checking with anyone, insisted the room still wasn't ready. Had to ask for the manager, who after checking with housekeeping, found the room was ready. Receptionist was not happy at being contradicted and was less than pleasant for the rest of the check-in process. Not offered breakfast discount on check-in so would have paid substantially more if I hadn't found out about the discount by accident. Stayed two nights. Mini-fridge was not restocked the second day. Took 45 minutes to get a bucket of ice and then felt guilty for asking for it when we found out the poor guy doing room service was the only one on duty. Seems like the hotel needs to amp up the staff numbers to provide the five star service you're paying for.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests to help future visitors enhance their stay at the hotel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests to help future visitors enhance their stay at the hotel.
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
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Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Constructed in 1884 and first used as a residential property, the building has been a significant feature of the Whitehall skyline for well over a century. Existing for a variety of uses, the elegant mystique is enhanced by the fact that it once served to house the UK’s secret service. Whether admiring the French chateau architecture from across the Thames or exploring the stunning hallways, a luxurious experience awaits.
Ensure a stylish getaway by booking a King Room River View. Making the most of the hotel’s incredible location along the river, a gorgeous seating area by the window offers the chance to gaze out across the water. Sophisticated furniture and tasteful art pieces appear throughout, with rooms available from roughly £370 (approximately $471) per night.
KAYAK offers at The Royal Horseguards include discounts for Deluxe rooms with breakfast included, garden view and Wi-Fi upgrades. Other discounts can be found for the Tower Suite, a 5 star room with views to the River Thames, which can be enhanced by an exclusive breakfast.
A memorable dining experience is guaranteed at The Secret Herb Garden at The Terrace. A sleek alfresco restaurant and bar nestled in the hotel’s luscious garden, you can bask in the sunshine while watching the world pass by. Open between 12:00 pm and 10:00 pm, popular dishes include wood-fired pizzas and seafood platters.
A picturesque location to host your wedding, four stunning rooms are available if you would like to celebrate your special day in London. The Meston Suite, River Room, Whitehall Suite and Gladstone Library offer a variation of breathtaking high ceilings, glass chandeliers and marble details. Spaces are capable of hosting up to 320 guests, with organization of ceremonies, catering, audiovisual equipment and decoration provided.
Once you land at Heathrow Airport, board a Piccadilly line train and head towards Earl’s Court Station. There, you will need to change to a District line service heading east and get off at Embankment Station. The hotel is a short 2m walk from the platform, with the opportunity to stop in at Whitehall Gardens and check out Hungerford Bridge.
For a memorable experience and fun for all involved, take the kids to a mini tea party. Organized daily between 1:00 pm and 6:00 pm, children can enjoy freshly baked food, creative snacks and coloring books. There are also board games and puzzles available from the hotel lobby, while babysitting services are available onsite.
A computer station is located in the business center if you need to get some work done, while photocopying, printing and faxing facilities are also available.(Prices checked 01/07/19).
The Royal Horseguards is located at 2 Whitehall Court in Westminster, 0.8 km from the centre of London. National Gallery is the closest landmark to The Royal Horseguards.
Check-in time is 15:00 and check-out time is 11:00 at The Royal Horseguards.
Yes, The Royal Horseguards offers free Wi-Fi.
The Royal Horseguards is 11.7 km from London City.
KAYAK scours the web for all room deals available at The Royal Horseguards in London and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Royal Horseguards and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Royal Horseguards.
Value for money | 7.6 |
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Distance to city centre | 0.8 km |
Nearest airport | London City |
Distance to airport | 12.0 km |