Excellent
10.0
Pros:
Pool were not accessible due to MCO, however the resort have a splendid jogging/walking along the beautiful coastline. It was a wonderful weather, we manage to visit across resort from Magellan Sutera (where we stay) to Marina Sutera Harbour Golf & Country Club to Pacific Sutera. Additionally, the space at the resort are children friendly, convenient to adhere to SOP. All staff were professional and helpful at point of entrance, reception, room service, restaurants, beach/pool attendant.
Cons:
Due to MCO, breakfast were served at the restaurant (great view by the way) instead of buffet. Hence, may increase breakfast presentation and may include more options/variety per serving.
Excellent
9.0
Pros:
All but the above
Cons:
It seem the fruit served was already kept for a while, it was not fresh, it looks so, obviously but the rest of the other stuffs at the hotel was awesome, the view, staffs, accommodation etc, it's great 😀
Good
6.0
Cons:
alfresco service very dissapointed. maybe due to lack of staff.
Excellent
8.0
Pros:
the comfortness of the room, the breakfast is delicious, the view at al fresco when sunset is marvelous. the staff very friendly,
Cons:
the ac seem to be have a problem since some noise come out when we try to max the coldness
Excellent
10.0
Pros:
Staff was frenly and dedicated. All followed Covid SOP and we felt safe. Everything was clean and room was really comfortable
Cons:
Nothing. All perfect
Excellent
10.0
Pros:
They provide breakfast for my kids too without any xtra charges for twin beds room....
Cons:
none..
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.8
Okay
5.6
Excellent
10.0
Excellent
8.0
Excellent
8.5
Excellent
10.0
Pros:
I can use pacific facilites. It has many outdoor pool.
Cons:
It has too small private beach