The Pacific Sutera Hotel

5 stars
1 Sutera Harbour Boulevard, Kota Kinabalu 88100, Malaysia
Kota Kinabalu, Malaysia
+60 8831 8888
8.5
Very good
based on 3922 reviews
3,922 reviews
Sun 10/5
-
Mon 11/5
1 room, 2 guests
Deals from
$133
/Cheapest rate per night
Room type
Provider
Nightly total
Deluxe room
$133
King room
$212
Double room
$235
45 more The Pacific Sutera Hotel deals
45 more The Pacific Sutera Hotel deals
Hotel amenity
Outdoor view
Pool
Outdoor view
Bedroom
Outdoor view
Pool
Pool
Other
Bedroom
Lobby
Restaurant
Beach
Living room
Balcony
Other
Room amenity
Restaurant
Restaurant
Bedroom
Outdoor view
Restaurant
Other
Bedroom
Building
Dining room
Bedroom
Bedroom
Other
Outdoor view
Restaurant
Lounge
Other
Bedroom
Bedroom
Bathroom
Other
Bedroom
Outdoor view
Other
Front desk
Building
Bedroom
Other
Pool
Other
Gym
Other
Conference room
Room amenity
Room amenity
Hotel amenity
Photos of The Pacific Sutera Hotel
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Located in Kota Kinabalu, The Pacific Sutera provides luxury 5-star accommodation, as well as a private beach, free Wi-Fi and an outdoor pool. The numerous facilities this elegant resort offers include a children's play area, a 24-hour reception and a concierge.

The Pacific Sutera provides a garden to relax in, as well as free private parking on site. In fine weather, an outdoor terrace offers an ideal place to relax. The resort also has its very own night club, Breeze Beach Club.

This resort features rooms with an en suite bathroom, air conditioning and a TV. They all offer a refrigerator, a mini bar and a coffee maker.

Lunch and dinner are prepared every day at Silk Garden Restaurant, specialising in seafood and Chinese fare. Each evening, guests can wind down in the comfortable lounge bar. Lunch and dinner are available in the resort's cosy café.

The Pacific Sutera is situated amongst the area's well-known attractions, including the Sabah State Mosque and the Double Six Monument, which are within walking distance. It has easy access to public transport with Secretariat Railway Station within walking distance.

8.5
Very good rating
Based on 3,922 verified guest reviews

Latest deals for The Pacific Sutera Hotel

Sun 10/5
-
Mon 11/5
Double room
bed type unknown
$235
nightly with fees
bed type unknown
$450
nightly with fees
Deluxe room
bed type unknown
$133
nightly with fees
bed type unknown
$136
nightly with fees
2 twin beds
$136
nightly with fees
King room
bed type unknown
$212
nightly with fees
1 king bed
$224
nightly with fees
bed type unknown
$264
nightly with fees
Executive room
bed type unknown
$466
nightly with fees
bed type unknown
$473
nightly with fees
bed type unknown
$489
nightly with fees
Standard Room
bed type unknown
$540
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at The Pacific Sutera Hotel

  • Private beach
  • Snorkelling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Things to do

  • Gift shop
  • Board games/puzzles
  • Game room
  • Golf
  • Snorkelling
  • Evening entertainment
  • Beauty salon
  • Karaoke
  • Bowling
  • Table tennis
  • Pool table
  • Water sport facilities (on site)
  • Night club

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Bidet
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Dining

  • Electric kettle
  • Restaurant
  • Bar/Lounge
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine

Family friendly

  • Cribs available
  • Child pool
  • Kids meals
  • Pushchairs
  • Indoor play area
  • Kids' outdoor play equipment
  • Babysitting/child care services (surcharge)
  • Playground
  • Baby safety gates

Pool and spa

  • Spa
  • Outdoor pool
  • Plunge pool
  • Pool towels
  • Pool with a view
  • Massage
  • Sauna
  • Water slide

General

  • Family rooms
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted

Accessibility and suitability

  • No smoking
  • Designated smoking area
  • Disabled access
  • Lift
  • Accessible by lift
  • Accessible parking
  • Upper floors accessible by lift

Outdoor

  • Private beach
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit
  • Safe

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • TV

Fitness

  • Fitness classes
  • Fitness centre
  • Tennis
  • Squash

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Shuttle service

Bedroom

  • Cleaning products
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Reviews of The Pacific Sutera Hotel

8.5
Very good
3922 verified ratings
Wonderful
2173
Very good
729
Good
392
Okay
241
Fair
138
Mediocre
108
Poor
141

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location, scenic views, and family-friendly atmosphere with large pools and a private beach. The sunset and pool were highlights for many. However, there were consistent complaints about poor service, cleanliness issues, and uncomfortable bed arrangements. Noise and maintenance problems also detracted from the experience for some guests.
AI-generated from customer reviews
Location8.5 out of 10
Cleanliness3 out of 10
Service2.5 out of 10
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All reviews

7.1
Good
Anonymous, Jun 2017
Pros (+) Water front and good for swim with younger children
Cons (-) Facility is old and need maintanance

Location

1 Sutera Harbour Boulevard, Kota Kinabalu 88100

What's nearby

  • Masjid Negeri Sabah1.2 km
  • Muzium Sabah1.6 km
  • Tanjung Aru Railway Station2.1 km
  • Sabah State Railway2.1 km
  • Kota Kinabalu Central Market2.6 km
  • Atkinson Clock Tower2.8 km
  • KK Esplanade2.8 km
  • Gaya Street Sunday Market2.9 km
  • Wisma Merdeka3 km
  • The Green Connection3.5 km
  • Jesselton Point3.6 km
  • Likas Sports Complex4.4 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at The Pacific Sutera Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at The Pacific Sutera Hotel

  • Where is The Pacific Sutera Hotel located?

    The Pacific Sutera Hotel is located at 1 Sutera Harbour Boulevard, 1.9 km from the centre of Kota Kinabalu. Masjid Negeri Sabah is the closest landmark to The Pacific Sutera Hotel.

  • When is check-in time and check-out time at The Pacific Sutera Hotel?

    Check-in time is 15:00 and check-out time is 12:00 at The Pacific Sutera Hotel.

  • Does The Pacific Sutera Hotel offer free Wi-Fi?

    Yes, The Pacific Sutera Hotel offers free Wi-Fi.

  • Does The Pacific Sutera Hotel offer free parking?

    Yes, The Pacific Sutera Hotel offers free parking.

  • How far is The Pacific Sutera Hotel from the airport?

    The Pacific Sutera Hotel is 4.3 km from Kota Kinabalu. The Pacific Sutera Hotel is 116 km from Labuan.

  • Does The Pacific Sutera Hotel have a pool?

    Yes, The Pacific Sutera Hotel has a pool on-site.

  • How does KAYAK find such great The Pacific Sutera Hotel hotel deals?

    KAYAK scours the web for all room deals available at The Pacific Sutera Hotel in Kota Kinabalu and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Pacific Sutera Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Pacific Sutera Hotel.

Nearby hotels and places to stay

Closest

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3-star hotel
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Cheapest

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3-star hotel
74% cheaperZara's Boutique Hotel @ Harbour City7.5 Good (576 reviews)0.76 kmWi-Fi$41+
3-star hotel
72% cheaper
Asiana Hotel
7.8 Good (712 reviews)0.57 kmBar/Lounge, Room service, Free Wi-Fi$45+
3-star hotel
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The Klagan @ Riverson Hotel
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3-star hotel
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Most recommended

See most recommended stays in Kota Kinabalu
3-star hotel
22% cheaper
The Luma Hotel, a Member of Design Hotels
9 Excellent (1,931 reviews)0.13 kmFitness centre, Restaurant, Free Wi-Fi$123+
3-star hotel
58% cheaper
The Klagan @ Riverson Hotel
8.3 Excellent (372 reviews)0.82 kmOutdoor pool, Fitness centre, Free Wi-Fi$67+
2-star hotel
39% cheaper
Homi Breeze
8.2 Excellent (159 reviews)0.57 km$97+
3-star hotel
72% cheaper
Asiana Hotel
7.8 Good (712 reviews)0.57 kmBar/Lounge, Room service, Free Wi-Fi$45+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.5
1.9 km
Kota Kinabalu
4.3 km

Everything you need to know for your stay in Kota Kinabalu