Best Innsbruck hotels near Hofburg
A stay at NALA individuellhotel places you in the heart of Innsbruck, within a 15-minute walk of Galerie im Taxispalais and Tyrolean Provincial Museum. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk.
Overall 9.2 Excellent
Based on 3,230 reviews
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- Couples
- Families
- Solo
- Business
Good
7.9
Pros: Beautiful and smart decor, comfortable bed. Very close to Maria-Theresien-Straße.
Excellent
9.6
Pros: The room with a bath on a plinth at the end of the bed. The breakfast was good. Responsive and very helpful reception staff
Excellent
10.0
Pros: Super staff, Room was clean nice view. Access to kitchen for plates and utensils. felt like a super high end hostel. Amazing place.
Good
6.7
Pros: Cleanliness
Excellent
8.8
Pros: The room was distinctively styled and had several quirky ‘arty’ features that we appreciated. Staff were very nice. The nearby bakery was excellent. Very convenient, too, to the railway station.
Excellent
10.0
Pros: Amazing hotel. We did get an upgrade to the junior suite so that was amazing. It’s a great fun hotel and a please to stay in. I had work emails to do of an evening and the business suite was fantastic. Great fun and I want to add some of the design elements to my house. Great front of house and nothing too much trouble. Had an nespresso machine which kept the wife in coffee. Stay if just for the gold tiled bathroom. Would definitely recommend. 6 ⭐️ Great little gym, sauna and a magical reading tv room.
Excellent
8.8
Pros: Modern amenities
Excellent
9.2
Pros: Location is excellent
Excellent
8.3
Pros: Very extraordinary hotel! Each floor has it's own unique and modern design. At the reception they have the best sweets!
Excellent
9.2
Pros: Great garden setting where you can enjoy breakfast, tea or drinks
Excellent
10.0
Pros: Service is outstanding, across the board and in all contact points we had with the hotel. Nala is truly a boutique hotel - every room is unique and you can see actual photos of each room when booking online. Additional positive things include:
- Great breakfast and totally worth the Euro 15 per person
- The restaurant recommendations made by the front desk
- Location - close to everything, but not too close to the tourist-heavy areas.
- Finally, a mere 7-8 minute walk from the train station (in case you come in by train)
Overall, lovely place and highly recommend. We'll be staying here next time we visit Innsbruck!
Details
Reviews
Overall 9.2 Excellent
Based on 3,230 reviews
WiFi
10.0
Vibe
9.7
Service
9.7
Cleanliness
9.3
Location
9.3
Amenities
9.2
Breakfast
8.2
Room
8.2
Wellness
6.0
Comfort
5.7
Value
5.3
Service
9.7
Vibe
9.6
Location
9.3
Amenities
8.9
Breakfast
7.8
Room
7.6
Value
4.9
Comfort
4.9
Service
9.8
Location
9.4
Amenities
9.2
Room
8.2
Breakfast
8.1
Comfort
5.9
Value
5.3
Service
9.8
Vibe
9.6
Amenities
9.4
Location
9.1
Room
8.0
Breakfast
8.0
Service
9.8
Location
9.0
Room
7.8
7.9 Good
Pros: Beautiful and smart decor, comfortable bed. Very close to Maria-Theresien-Straße.
Cons: The shower was really small. The bathroom in general was very small.
9.6 Excellent
Pros: The room with a bath on a plinth at the end of the bed. The breakfast was good. Responsive and very helpful reception staff
Cons: A little expensive but in a great location
10.0 Excellent
Pros: Super staff, Room was clean nice view. Access to kitchen for plates and utensils. felt like a super high end hostel. Amazing place.
Cons: Nothing.
6.7 Good
Pros: Cleanliness
Cons: Rooms a bit small
8.8 Excellent
Pros: The room was distinctively styled and had several quirky ‘arty’ features that we appreciated. Staff were very nice. The nearby bakery was excellent. Very convenient, too, to the railway station.
Cons: Nothing, really
10.0 Excellent
Pros: Amazing hotel. We did get an upgrade to the junior suite so that was amazing. It’s a great fun hotel and a please to stay in. I had work emails to do of an evening and the business suite was fantastic. Great fun and I want to add some of the design elements to my house. Great front of house and nothing too much trouble. Had an nespresso machine which kept the wife in coffee. Stay if just for the gold tiled bathroom. Would definitely recommend. 6 ⭐️ Great little gym, sauna and a magical reading tv room.
Cons: Nothing
8.8 Excellent
Pros: Modern amenities
Cons: The location. A little away from the old town
9.2 Excellent
Pros: Location is excellent
Cons: Parking should have been included
8.3 Excellent
Pros: Very extraordinary hotel! Each floor has it's own unique and modern design. At the reception they have the best sweets!
Cons: Below is applicable to our room 503. The ventilation cover in the bathroom wasn't fit properly and was falling easily. The window at the top of the bed wasn't clean so that when I opened it there was few drops of dust on the bed.
9.2 Excellent
Pros: Great garden setting where you can enjoy breakfast, tea or drinks
Cons:
10.0 Excellent
Pros: Service is outstanding, across the board and in all contact points we had with the hotel. Nala is truly a boutique hotel - every room is unique and you can see actual photos of each room when booking online. Additional positive things include:
- Great breakfast and totally worth the Euro 15 per person
- The restaurant recommendations made by the front desk
- Location - close to everything, but not too close to the tourist-heavy areas.
- Finally, a mere 7-8 minute walk from the train station (in case you come in by train)
Overall, lovely place and highly recommend. We'll be staying here next time we visit Innsbruck!
Cons: None
A stay at NALA individuellhotel places you in the heart of Innsbruck, within a 15-minute walk of Galerie im Taxispalais and Tyrolean Provincial Museum. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk.
With a stay at Stage 12 Hotel by Penz, you'll be centrally located in Innsbruck, within a 5-minute walk of Galerie im Taxispalais and Golden Roof. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Overall 9.1 Excellent
Based on 5,415 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Very friendly staff and I was upgraded - don't even know why and had a superb room very cosy spa - and it smells delicious there ;) and next time I have to bring my fitness stuff - great view from there
Excellent
9.6
Pros: located in central Innsbruck - it doesn't get much better. Everything within walking distance. If you don't have heavy luggage you can walk from the station. About ten minutes. there are lots of buses and trams as well. Super clean, staff are efficient and friendly. Nicely furnished rooms, decent TV. Great bar in the hotel and seating outside in the courtyard. Breakfast is great - good choice and well organised. Hot and cold dishes, lovely bread, good coffee - can't fault it.
Excellent
10.0
Pros: Absolutely everything was outstanding in this hotel. Having stayed in a "shoebox" of a hotel in Munich the previous day to our arrival in Innsbruck, this was a breath of fresh air. The staff were so friendly and couldn't do enough for us. The decor was stunning. The room was clean, spacious and everything you would need for a city break. The location was perfect! As the weather was nice during our stay, the bar in the hotel was very popular amongst locals and other tourists. Really good atmosphere and delicious bowls of complimentary popcorn when you sit down for a drink :)
Excellent
10.0
Pros: Breakfast , Room , Location
Excellent
10.0
Pros: Location and hotel design
Excellent
9.7
Pros: Very clean hotel. Modern interior design. Hotel is located in a fantastic location in the center of the city.
Excellent
9.6
Pros: Staff was friendly perfect location and loved the room.
Excellent
8.3
Pros: very good
Excellent
10.0
Pros: Top location. Very clean. Lovely breakfast. Modern nice design.
Excellent
10.0
Pros: Location, comfort, cleanliness, breakfast, staff
Details
Reviews
Overall 9.1 Excellent
Based on 5,415 reviews
Vibe
9.7
Location
9.5
Breakfast
9.4
Service
9.2
Amenities
8.2
Room
7.7
WiFi
7.6
Comfort
5.8
Pool
0.0
Breakfast
9.4
Location
9.4
Service
9.3
Room
8.1
Value
5.7
Vibe
9.8
Location
9.6
Breakfast
9.2
Service
8.6
Room
7.7
Value
6.2
Comfort
5.8
Vibe
9.7
Breakfast
9.6
Location
9.5
Service
9.2
Room
8.4
Vibe
9.6
Location
9.5
Service
9.1
Breakfast
8.9
Room
7.6
Comfort
5.6
10.0 Excellent
Pros: Very friendly staff and I was upgraded - don't even know why and had a superb room very cosy spa - and it smells delicious there ;) and next time I have to bring my fitness stuff - great view from there
Cons:
9.6 Excellent
Pros: located in central Innsbruck - it doesn't get much better. Everything within walking distance. If you don't have heavy luggage you can walk from the station. About ten minutes. there are lots of buses and trams as well. Super clean, staff are efficient and friendly. Nicely furnished rooms, decent TV. Great bar in the hotel and seating outside in the courtyard. Breakfast is great - good choice and well organised. Hot and cold dishes, lovely bread, good coffee - can't fault it.
Cons: nothing major at all. Wash cloths in the bathroom would be nice and probably not much of an extra cost. A bottle of water and a couple of glasses in the room - can be tap water as the water in Austria is excellent. Oh yes - two pillows as standard or at least a spare pillow in the wardrobe somewhere.
10.0 Excellent
Pros: Absolutely everything was outstanding in this hotel. Having stayed in a "shoebox" of a hotel in Munich the previous day to our arrival in Innsbruck, this was a breath of fresh air. The staff were so friendly and couldn't do enough for us. The decor was stunning. The room was clean, spacious and everything you would need for a city break. The location was perfect! As the weather was nice during our stay, the bar in the hotel was very popular amongst locals and other tourists. Really good atmosphere and delicious bowls of complimentary popcorn when you sit down for a drink :)
Cons: Absolutely nothing!
10.0 Excellent
Pros: Breakfast , Room , Location
Cons: -
10.0 Excellent
Pros: Location and hotel design
Cons: Check out should be 12:00 pm
9.7 Excellent
Pros: Very clean hotel. Modern interior design. Hotel is located in a fantastic location in the center of the city.
Cons: A little expensive.
9.6 Excellent
Pros: Staff was friendly perfect location and loved the room.
Cons: With the room charges they could have give breakfast free.
8.3 Excellent
Pros: very good
Cons:
10.0 Excellent
Pros: Top location. Very clean. Lovely breakfast. Modern nice design.
Cons: Bath a bit high to climb in. Pillows can be improved.
10.0 Excellent
Pros: Location, comfort, cleanliness, breakfast, staff
Cons: There is nothing one can complain about!
With a stay at Stage 12 Hotel by Penz, you'll be centrally located in Innsbruck, within a 5-minute walk of Galerie im Taxispalais and Golden Roof. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
With a stay at Hotel Maximilian Stadthaus Penz, you'll be centrally located in Innsbruck, within a 5-minute walk of Golden Roof and Cathedral of St. James. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Overall 9.1 Excellent
Based on 2,516 reviews
All reviews
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- Couples
- Families
- Solo
- Business
Excellent
9.0
Pros: Very quiet despite facing the road. It was the best night sleep we’ve had in a while!
Excellent
9.2
Pros: Hotel is located very close to the Old Town area and within walking distance to the Nordkette funicular and the bus to Patscherkofel. Staff were friendly and helpful. Buffet breakfast is excellent with a wide choice available. Rooms are clean and comfortable. Overall a very enjoyable stay in Hotel Maximilian, would definitely recommend this hotel, would stay here again.
Excellent
8.3
Pros: I had to join a meeting in Innsbruck and I didn't have so much time to wait for check-in time. So, the lady at reception helped us for early check-in, I was able to join the meeting on time. Me and my wife liked the hygiene of the hotel as well the breakfast which was included. The location of the hotel is excellent, it's a few minutes walking distance to the most famous streets and important points, and it was about 15 minutes distance to university clinic.
Excellent
10.0
Pros: Excellent comfort. Central location. Helpful & accommodating staff. Air conditioning. Outstanding breakfast buffet. Soundproof windows
Excellent
9.2
Pros: Room was very nice, desk and housekeeping were very good. Location is right next to altstadt and the river.
Excellent
10.0
Pros: The hotel staff was excellent and helped in every way they could. There in Tipton’s birthday we see your snow scraper
Excellent
9.6
Pros: Very good breakfast with a lot of fresh fruits!
Excellent
10.0
Pros: Breakfast! One of the best i ever had! Location is central, I could see the colorful houses from my window. Staff is friendly and helpful.
Excellent
10.0
Pros: the location is closed to the heritage place.
Excellent
9.2
Pros: Room very clean and in good condition. Hotel well located for old town.
Details
Reviews
Overall 9.1 Excellent
Based on 2,516 reviews
Breakfast
9.7
Cleanliness
9.7
Service
9.5
Food
9.3
Location
9.3
Room
7.3
WiFi
6.3
Amenities
5.6
Comfort
5.1
Breakfast
9.8
Location
9.4
Service
9.1
Room
7.6
Comfort
5.7
Amenities
5.2
Breakfast
9.3
Service
9.2
Location
8.6
Room
6.7
Amenities
5.7
Comfort
5.0
WiFi
3.7
Service
9.6
Breakfast
9.6
Location
9.4
Room
6.8
Comfort
5.0
Breakfast
9.8
Service
9.6
Location
9.3
Room
7.1
9.0 Excellent
Pros: Very quiet despite facing the road. It was the best night sleep we’ve had in a while!
Cons:
9.2 Excellent
Pros: Hotel is located very close to the Old Town area and within walking distance to the Nordkette funicular and the bus to Patscherkofel. Staff were friendly and helpful. Buffet breakfast is excellent with a wide choice available. Rooms are clean and comfortable. Overall a very enjoyable stay in Hotel Maximilian, would definitely recommend this hotel, would stay here again.
Cons: Nothing major of note.
8.3 Excellent
Pros: I had to join a meeting in Innsbruck and I didn't have so much time to wait for check-in time. So, the lady at reception helped us for early check-in, I was able to join the meeting on time. Me and my wife liked the hygiene of the hotel as well the breakfast which was included. The location of the hotel is excellent, it's a few minutes walking distance to the most famous streets and important points, and it was about 15 minutes distance to university clinic.
Cons:
10.0 Excellent
Pros: Excellent comfort. Central location. Helpful & accommodating staff. Air conditioning. Outstanding breakfast buffet. Soundproof windows
Cons:
9.2 Excellent
Pros: Room was very nice, desk and housekeeping were very good. Location is right next to altstadt and the river.
Cons: Expensive breakfast compared to other location on our trip, breakfast room staff were borderline rude. Slow wifi, max 6mbs download.
10.0 Excellent
Pros: The hotel staff was excellent and helped in every way they could. There in Tipton’s birthday we see your snow scraper
Cons:
9.6 Excellent
Pros: Very good breakfast with a lot of fresh fruits!
Cons:
10.0 Excellent
Pros: Breakfast! One of the best i ever had! Location is central, I could see the colorful houses from my window. Staff is friendly and helpful.
Cons: The only complaint is we had to find parking and it’s a bit pricy in the city center (18.2 Euro) for one night. The hotel actually offers discounted parking across the street but we were not informed prior to arriving.
10.0 Excellent
Pros: the location is closed to the heritage place.
Cons:
9.2 Excellent
Pros: Room very clean and in good condition. Hotel well located for old town.
Cons: Bedding not the most luxurious,though bed was comfortable.
With a stay at Hotel Maximilian Stadthaus Penz, you'll be centrally located in Innsbruck, within a 5-minute walk of Golden Roof and Cathedral of St. James. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services.
A stay at Hotel Innsbruck places you in the heart of Innsbruck, within a 5-minute walk of Golden Roof and City Tower. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 9.0 Excellent
Based on 4,909 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Excellent location great with bikes storage. Very comfortable
Okay
5.4
Pros: The location
Excellent
10.0
Pros: Absolutely fabulous - everything was fantastic. The staff were welcoming and friendly, beds were very comfortable and breakfast was superb.
Excellent
9.6
Pros: Very close to attractions, we were meeting our hiking group there and it made sense for us to stay there .
Excellent
10.0
Pros: This hotel,like all city, is my favourite. I like it very much all. II go every year there. All i like in this place.
Excellent
9.6
Pros: Hairdryer Not working
Excellent
10.0
Pros: Outside it looks nothing, same as any other city hotel. Walk inside and it is something else! We only had one night so didn't have time to use the spa, pool etc, part of which was included in the price. The room was large and airy with a large bathroom, tea and coffee making facilities and a large double bed. Car parking was easy once we sorted the satnav which tried to take us down a one way street. It was also timed from when you arrive, so we expected a 30€ bill, but as we left just within 24hrs it only cost us 15€. The surprise was that when we turned in for bed, turned the lights out, the ceiling turned into the night sky! It was like sleeping under the stars!! Beautiful! Best nights sleep for a long time. Breakfast was outstanding, fruit, cereal,eggs, smoked salmon, cheese, ham , sausages and more. Cannot reccomend this hotel too highly. And smack in the middle of the old town. Couldn't eat in the restaurant as it was fully booked but menu looked great and not too highly priced for this type of hotel. Would definitely stay here again.
Excellent
9.6
Pros: Great location, friendly staff, rooms very comfortable and stylish. The Panorama Spa on the 6th floor was one of the best things I've seen in any hotel I have ever stayed in.
Excellent
8.8
Pros: Right in the middle of city attractions and eating outlets
Excellent
9.2
Pros: Location
Details
Reviews
Overall 9.0 Excellent
Based on 4,909 reviews
Breakfast
9.4
Location
8.9
Service
8.6
Vibe
8.4
Room
8.1
Food
7.0
Amenities
6.5
WiFi
6.1
Breakfast
9.3
Service
9.2
Location
9.0
Room
8.5
Food
6.9
Amenities
6.6
Location
9.4
Breakfast
9.1
Service
8.8
Room
7.7
Cleanliness
7.0
Food
7.0
Comfort
6.7
Amenities
5.9
Breakfast
9.5
Location
9.0
Service
8.8
Room
8.0
Comfort
7.3
Breakfast
9.5
Location
9.2
Wellness
8.3
Room
6.8
10.0 Excellent
Pros: Excellent location great with bikes storage. Very comfortable
Cons:
5.4 Okay
Pros: The location
Cons: Breakfast was too limited in its offering, clearly not 4 star standard.
10.0 Excellent
Pros: Absolutely fabulous - everything was fantastic. The staff were welcoming and friendly, beds were very comfortable and breakfast was superb.
Cons: Nothing!
9.6 Excellent
Pros: Very close to attractions, we were meeting our hiking group there and it made sense for us to stay there .
Cons: Nothing
10.0 Excellent
Pros: This hotel,like all city, is my favourite. I like it very much all. II go every year there. All i like in this place.
Cons:
9.6 Excellent
Pros: Hairdryer Not working
Cons:
10.0 Excellent
Pros: Outside it looks nothing, same as any other city hotel. Walk inside and it is something else! We only had one night so didn't have time to use the spa, pool etc, part of which was included in the price. The room was large and airy with a large bathroom, tea and coffee making facilities and a large double bed. Car parking was easy once we sorted the satnav which tried to take us down a one way street. It was also timed from when you arrive, so we expected a 30€ bill, but as we left just within 24hrs it only cost us 15€. The surprise was that when we turned in for bed, turned the lights out, the ceiling turned into the night sky! It was like sleeping under the stars!! Beautiful! Best nights sleep for a long time. Breakfast was outstanding, fruit, cereal,eggs, smoked salmon, cheese, ham , sausages and more. Cannot reccomend this hotel too highly. And smack in the middle of the old town. Couldn't eat in the restaurant as it was fully booked but menu looked great and not too highly priced for this type of hotel. Would definitely stay here again.
Cons: There was nothing We could fault.
9.6 Excellent
Pros: Great location, friendly staff, rooms very comfortable and stylish. The Panorama Spa on the 6th floor was one of the best things I've seen in any hotel I have ever stayed in.
Cons: Not that it was extremely relevant, but the floor under the bed was extremely dirty. A LOT of dust. But then again, it didn't really affect our stay.
8.8 Excellent
Pros: Right in the middle of city attractions and eating outlets
Cons: Fabulous breakfast Very pleasing reception staff
9.2 Excellent
Pros: Location
Cons: No parking in the hotel
A stay at Hotel Innsbruck places you in the heart of Innsbruck, within a 5-minute walk of Golden Roof and City Tower. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
The Hotel Congress is at the foot of the Tyrolean Alps, just a few minutes walking distance from the historic old town and Innsbruck exhibition centre, right next to the Nordketten funicular railway. The 104 rooms and 2 suites combine elegant design with wood and offer all the amenities of a modern hotel.
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Overall 9.0 Excellent
Based on 3,552 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.2
Pros: Great spot next to gondola and near centre of the old town, museums bars etc. Spar located in same area for essentials and underground parking easy to access. Super good value.
Excellent
10.0
Pros: Absolutely unbelievable balcony in suite 502. I loved waking up to those views each morning. I had reserved an Executive room, but was upgraded to the suite--and I surely appreciated it.
Excellent
9.6
Pros: Friendly staff, rooms are great and clean.
Excellent
10.0
Pros: This hotel is a gem in the heart of Innsbruck. We were walking along the St. James Pilgrimage Route, and this hotel was perfect for us. Modern, air conditioned, great bathroom, excellent food, and great wifi. The breakfast was amazing and certainly worth the price. Location close to the Cathedral, Old City and Train Station means we are already looking forward to come back.
Good
7.9
Excellent
10.0
Pros: Great quality for such price
Excellent
10.0
Pros: The wellness space
Good
7.1
Pros: Clean. Decent sized room.
Good
7.9
Pros: Nice location, very good breakfast
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Details
Reviews
Overall 9.0 Excellent
Based on 3,552 reviews
WiFi
9.7
Vibe
9.3
Location
9.3
Breakfast
8.9
Comfort
8.8
Service
8.7
Room
8.7
Cleanliness
7.5
Location
9.5
Comfort
9.2
Room
9.1
Service
8.7
Breakfast
8.6
Food
6.8
Location
9.4
Breakfast
9.1
Room
8.6
Service
8.3
Location
9.1
Breakfast
8.8
Comfort
8.6
Service
8.5
Room
8.3
Cleanliness
7.3
Food
7.0
Location
9.5
Comfort
8.8
Room
8.3
9.2 Excellent
Pros: Great spot next to gondola and near centre of the old town, museums bars etc. Spar located in same area for essentials and underground parking easy to access. Super good value.
Cons:
10.0 Excellent
Pros: Absolutely unbelievable balcony in suite 502. I loved waking up to those views each morning. I had reserved an Executive room, but was upgraded to the suite--and I surely appreciated it.
Cons: I liked everything! I suppose the one thing I noticed is that the floor to the shower was greasy feeling, as if it hadn't been cleaned, or had been cleaned with a non-abrasive cleanser. I think something like Ajax would do the trick in there.
9.6 Excellent
Pros: Friendly staff, rooms are great and clean.
Cons:
10.0 Excellent
Pros: This hotel is a gem in the heart of Innsbruck. We were walking along the St. James Pilgrimage Route, and this hotel was perfect for us. Modern, air conditioned, great bathroom, excellent food, and great wifi. The breakfast was amazing and certainly worth the price. Location close to the Cathedral, Old City and Train Station means we are already looking forward to come back.
Cons:
7.9 Good
Pros:
Cons: Repeatedly disturbed by cleaning staff in the morning after a late arrival the previous night. And it was only a 1 night stay.
10.0 Excellent
Pros: Great quality for such price
Cons:
10.0 Excellent
Pros: The wellness space
Cons: None
7.1 Good
Pros: Clean. Decent sized room.
Cons: Quite far from the station with luggage, so ended up getting a cab each way. A slightly soulless / sterile feel.
7.9 Good
Pros: Nice location, very good breakfast
Cons: Room was too small for 3 people. Bathroom door was class door and no locking at all. If you have 1 year old child then no privacy in bathroom.
The Hotel Congress is at the foot of the Tyrolean Alps, just a few minutes walking distance from the historic old town and Innsbruck exhibition centre, right next to the Nordketten funicular railway. The 104 rooms and 2 suites combine elegant design with wood and offer all the amenities of a modern hotel.
Overall 9.0 Excellent
Based on 3,023 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.2
Pros: Great location, very close to old Town - just 5 minutes walk. The hotel is modern with basic facilities. Breakfast buffet is very good. The staff was very helpful and polite.
Excellent
8.3
Pros: Location was good. Breakfast was very good. Reception staff very helpful.
Excellent
10.0
Pros: Everything was perfect
Excellent
9.2
Pros: Great location
Excellent
10.0
Pros: The breakfast was amazing, the location was just perfect for everything in Innsbruck, and staff was more than helpful
Good
7.5
Pros: It’s very good location and offers very good breakfast
Excellent
9.2
Pros: In the historical city center. The parking was near the hotel.
Excellent
8.8
Pros: Position. Cleanliness. Breakfast
Excellent
10.0
Pros: The perfect location, the finest breakfast and outstanding reception staff.
Excellent
10.0
Pros: Beautiful breakfast, excellent shower, comfy beds. Very easy walks to old town
Details
Reviews
Overall 9.0 Excellent
Based on 3,023 reviews
Breakfast
9.7
Service
9.7
Location
9.4
Vibe
9.1
WiFi
7.2
Room
6.8
Value
6.3
Comfort
5.0
Bar
1.0
Breakfast
10.0
Service
9.9
Location
9.7
Room
6.0
Comfort
4.2
Location
9.7
Service
9.6
Breakfast
9.5
Room
4.5
Comfort
3.3
Service
9.8
Breakfast
9.8
Location
9.5
Room
6.0
Breakfast
9.8
Location
9.5
Room
6.5
9.2 Excellent
Pros: Great location, very close to old Town - just 5 minutes walk. The hotel is modern with basic facilities. Breakfast buffet is very good. The staff was very helpful and polite.
Cons: Everything was as expected. But I do feel that it is a bit overpriced. Probably because of the location.
8.3 Excellent
Pros: Location was good. Breakfast was very good. Reception staff very helpful.
Cons: The linen/towels were of very poor quality. The sheet had a hole in it and had already been stitched up which alone is totally unacceptable. The towels /bath mat were very poor quality and were all tattered on the ends.
10.0 Excellent
Pros: Everything was perfect
Cons: Nothing
9.2 Excellent
Pros: Great location
Cons: Lovely breakfast
10.0 Excellent
Pros: The breakfast was amazing, the location was just perfect for everything in Innsbruck, and staff was more than helpful
Cons:
7.5 Good
Pros: It’s very good location and offers very good breakfast
Cons: Reception closes at 11 pm
9.2 Excellent
Pros: In the historical city center. The parking was near the hotel.
Cons: The sofa bed was not very large for an adult (18y) and a child (15y).
8.8 Excellent
Pros: Position. Cleanliness. Breakfast
Cons: Poor lighting. No tea/coffee facility in room. No bar fridge.
10.0 Excellent
Pros: The perfect location, the finest breakfast and outstanding reception staff.
Cons: Could not fault anything.
10.0 Excellent
Pros: Beautiful breakfast, excellent shower, comfy beds. Very easy walks to old town
Cons: Room was quite warm so we slept with open window - on 4th floor!
With a stay at The Penz Hotel, you'll be centrally located in Innsbruck, just a 4-minute walk from Golden Roof and 5 minutes by foot from Galerie im Taxispalais. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Overall 9.0 Excellent
Based on 2,001 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
Excellent
9.6
Pros: Location, parking facility and staff. Breakfast is absolutely great!
Excellent
10.0
Pros: Wonderfully modern and clean. The location is unbeatable.
Excellent
8.8
Pros: Breakfast
Excellent
10.0
Pros: The hotel was in a great location and we had a junior suit on the third floor with two baths and a wet bar area. Very clean and large.
Excellent
8.3
Excellent
9.2
Pros: Breakfast buffet was enormous
Excellent
9.6
Pros: one of the best breakfasts in a hotel.
Excellent
8.0
Pros: The location, staff, and breakfast were all amazing. We would come back just for the breakfast!
Excellent
9.2
Pros: Great location, great staff. Problem was fixed straight away.
Excellent
10.0
Pros: I liked everything about this hotel, from the moment I arrived I was made to feel very welcome. Check-in was easy and quick. I was encouraged to use the Roof-top 5th Avenue Bar and it was a delight to watch the Sunset over tg He mountains. Breakfast was amazing, with such variety on offer. I was a marvellous start to the day. The staff were attentive but discrete making the experience relaxed. The room was comfortable especially the bed. I actually overslept one morning because I felt so relaxed. I found everything I needed in my room and artisanal nice touches as snacks and a mini-bar were there too. I was very impressed with the whole experience and look forward to visiting again
Excellent
10.0
Pros: Excellent hotel with friendliness and excellent service and in addition, a garage is available if a rental car is being used.
Details
Reviews
Overall 9.0 Excellent
Based on 2,001 reviews
Breakfast
9.8
Location
9.6
Bar
9.5
Service
8.9
Amenities
8.7
Room
8.1
WiFi
7.6
Comfort
5.9
Value
5.1
Wellness
1.3
Breakfast
9.7
Location
9.5
Service
9.2
Room
7.7
Comfort
5.3
Breakfast
9.8
Location
9.5
Service
9.1
Room
7.5
Comfort
6.4
Breakfast
9.8
Location
9.7
Service
8.7
Room
7.5
Comfort
5.3
Breakfast
9.8
Location
9.6
Service
8.9
9.6 Excellent
Pros: Location, parking facility and staff. Breakfast is absolutely great!
Cons: Rather noisy AC.
10.0 Excellent
Pros: Wonderfully modern and clean. The location is unbeatable.
Cons: Nothing. Everything was perfect.
8.8 Excellent
Pros: Breakfast
Cons: nothing
10.0 Excellent
Pros: The hotel was in a great location and we had a junior suit on the third floor with two baths and a wet bar area. Very clean and large.
Cons:
8.3 Excellent
Pros:
Cons: Interchange with receptionist was restricted to frozen friendliness
9.2 Excellent
Pros: Breakfast buffet was enormous
Cons:
9.6 Excellent
Pros: one of the best breakfasts in a hotel.
Cons:
8.0 Excellent
Pros: The location, staff, and breakfast were all amazing. We would come back just for the breakfast!
Cons: The room was fine but we were expecting better. The bed and linens were average, the bathroom was a bit odd in that our young children could never reach the faucets and the door always swung open and hit you when using the toilet. Also, the room was very hot (in February), and the only way to effectively cool the room was by opening the window and enduring construction noise next door.
9.2 Excellent
Pros: Great location, great staff. Problem was fixed straight away.
Cons:
10.0 Excellent
Pros: I liked everything about this hotel, from the moment I arrived I was made to feel very welcome. Check-in was easy and quick. I was encouraged to use the Roof-top 5th Avenue Bar and it was a delight to watch the Sunset over tg He mountains. Breakfast was amazing, with such variety on offer. I was a marvellous start to the day. The staff were attentive but discrete making the experience relaxed. The room was comfortable especially the bed. I actually overslept one morning because I felt so relaxed. I found everything I needed in my room and artisanal nice touches as snacks and a mini-bar were there too. I was very impressed with the whole experience and look forward to visiting again
Cons: Nothing comes to mind. This is a fabulous hotel with truly great staff
10.0 Excellent
Pros: Excellent hotel with friendliness and excellent service and in addition, a garage is available if a rental car is being used.
Cons:
With a stay at The Penz Hotel, you'll be centrally located in Innsbruck, just a 4-minute walk from Golden Roof and 5 minutes by foot from Galerie im Taxispalais. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Stay at this first class Innsbruck hotel and experience the best in Tyrolean hospitality. The Best Western Plus Hotel Goldener Adler is centrally located in the very heart of Old Town Innsbruck and is within easy walking distance to the cultural attractions of the city such as museums, art galleries, University Center and Congress Center. Hotel guests will appreciate nearby access to train or bus connections to Swarovski Crystal World and the Austrian alpine mountains for spectacular skiing, snowboarding and hiking. The family run Best Western Plus Hotel Goldener Adler was built in 1390 and is historically preserved as one of the oldest hotels in Europe. The hotel offers comfortable accommodations and modern amenities such cable satellite Television, air condition, free WIFI, coffee or tea maker, iron and ironing board and a hairdryer. Pets are allowed. A friendly and knowledgeable staff is ready to ensure a memorable stay in Innsbruck. Make an online reservation today at the Best Western Plus Hotel Goldener Adler! A city tax of 1.00 EUR per person per night is included in the room rate.
Overall 9.0 Excellent
Based on 1,440 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
Excellent
10.0
Pros: Comfort, clean and very nice staff
Excellent
10.0
Pros: Breakfasts and location were great. But the thing that puts this Hotel over the top were the staff, namely Daniella at the front desk. She helped us with things to do in the city and found us the best place to have our anniversary dinner. She always gave clear directions and seemed truly concerned that we were having a great stay. Thank You Daniella.
Excellent
10.0
Pros: Wonderful atmosphere.
Good
6.3
Pros: Location only
Good
7.5
Excellent
9.6
Pros: Wonderfully located hotel in the old part of Innsbruck. The hotel itself has character and charm and the staff were super. Breakfast was amazing with lots of choice on the buffet. We ate in the hotel one night and the food and service was excellent.
Excellent
9.2
Pros: This is one of the oldest Hotels in Europe, if not the world. To be staying at a place where emperors, princes, Mozart and Goethe have stayed too is mindboggling. The rooms are clean, comfortable, the shower is great, with great temperature range, high pressure and a fixed rain shower as well as a movable shower head. The breakfast is very good also, with a small but rounded selection of everthing one could want, from sweet to salty, hearty to healthy. I especially liked the eggs, coming in varying degrees of doneness, the anti pasti, the tyrolean cured ham, as well as the selection of musli. The location of the hotel cannot be beat - it is literally right next to the Golden Roof, THE most iconic landmark of the city Innsbruck., not more than 2 Minutes to the river and 5 Minutes to the Congress Center, where one can take a shuttle bus to the Svarovski Kristallwelten or take the Hungerburgbahn up to the mountains.
Excellent
10.0
Pros: Great location great staff
Excellent
10.0
Pros: Such friendly staff. From the front desk to the kitchen staff. All were always happy to help. The room itself had a large shower which is not typical. Loved our stay.
Excellent
10.0
Pros: The staff is so wonderful
Excellent
10.0
Pros: Nothing more to say...
Excellent
10.0
Pros: LOCATION, LOCATION , LOCATION! Best staff ever !
Details
Reviews
Overall 9.0 Excellent
Based on 1,440 reviews
Service
9.7
Location
9.3
Breakfast
8.3
Room
7.8
Cleanliness
7.5
WiFi
7.2
Comfort
6.7
Bar
4.4
Service
9.6
Location
8.8
Breakfast
8.2
Cleanliness
7.0
Comfort
6.0
Room
5.9
WiFi
5.4
Service
9.8
Location
9.4
Breakfast
8.6
Room
7.4
Cleanliness
6.9
Service
9.8
Location
9.4
Room
7.3
Service
9.8
Location
9.4
Room
7.4
10.0 Excellent
Pros: Comfort, clean and very nice staff
Cons: No
10.0 Excellent
Pros: Breakfasts and location were great. But the thing that puts this Hotel over the top were the staff, namely Daniella at the front desk. She helped us with things to do in the city and found us the best place to have our anniversary dinner. She always gave clear directions and seemed truly concerned that we were having a great stay. Thank You Daniella.
Cons: I wouldn't change a thing.
10.0 Excellent
Pros: Wonderful atmosphere.
Cons:
6.3 Good
Pros: Location only
Cons: Very old building Room too small
7.5 Good
Pros:
Cons: Clear glass toilette door Missing minibar
9.6 Excellent
Pros: Wonderfully located hotel in the old part of Innsbruck. The hotel itself has character and charm and the staff were super. Breakfast was amazing with lots of choice on the buffet. We ate in the hotel one night and the food and service was excellent.
Cons: Cannot think of anything.
9.2 Excellent
Pros: This is one of the oldest Hotels in Europe, if not the world. To be staying at a place where emperors, princes, Mozart and Goethe have stayed too is mindboggling. The rooms are clean, comfortable, the shower is great, with great temperature range, high pressure and a fixed rain shower as well as a movable shower head. The breakfast is very good also, with a small but rounded selection of everthing one could want, from sweet to salty, hearty to healthy. I especially liked the eggs, coming in varying degrees of doneness, the anti pasti, the tyrolean cured ham, as well as the selection of musli. The location of the hotel cannot be beat - it is literally right next to the Golden Roof, THE most iconic landmark of the city Innsbruck., not more than 2 Minutes to the river and 5 Minutes to the Congress Center, where one can take a shuttle bus to the Svarovski Kristallwelten or take the Hungerburgbahn up to the mountains.
Cons: Probably because of its highly extraordinary, long and illustrous history, it is all the more disappointing, that little of it can be felt throughout. Some plaques on the walls next to the room doors recount the lives and deeds of famous previous tenants, but they are no more than a few lines out of a wiki, printed on cheap paper. The hotel belongs to the Best Western chain and the ordinariness of the partially already somewhat dated interior decoration is a constant reminder of the hotels corporate parents. We unfortunately had a smallish room, facing a run down light well / courtyard, the mini bar was not in use and there were no slippers provided. All in all a somewhat mediocre experience, in terms of hardware.
10.0 Excellent
Pros: Great location great staff
Cons: Great location great staff Excellent breakfast
10.0 Excellent
Pros: Such friendly staff. From the front desk to the kitchen staff. All were always happy to help. The room itself had a large shower which is not typical. Loved our stay.
Cons: No complaints whatsoever
10.0 Excellent
Pros: The staff is so wonderful
Cons:
10.0 Excellent
Pros: Nothing more to say...
Cons:
10.0 Excellent
Pros: LOCATION, LOCATION , LOCATION! Best staff ever !
Cons: Keep AC on in October!
Stay at this first class Innsbruck hotel and experience the best in Tyrolean hospitality. The Best Western Plus Hotel Goldener Adler is centrally located in the very heart of Old Town Innsbruck and is within easy walking distance to the cultural attractions of the city such as museums, art galleries, University Center and Congress Center. Hotel guests will appreciate nearby access to train or bus connections to Swarovski Crystal World and the Austrian alpine mountains for spectacular skiing, snowboarding and hiking. The family run Best Western Plus Hotel Goldener Adler was built in 1390 and is historically preserved as one of the oldest hotels in Europe. The hotel offers comfortable accommodations and modern amenities such cable satellite Television, air condition, free WIFI, coffee or tea maker, iron and ironing board and a hairdryer. Pets are allowed. A friendly and knowledgeable staff is ready to ensure a memorable stay in Innsbruck. Make an online reservation today at the Best Western Plus Hotel Goldener Adler! A city tax of 1.00 EUR per person per night is included in the room rate.
A stay at ADLERS Hotel places you in the heart of Innsbruck, within a 10-minute walk of Tyrolean Provincial Museum and Galerie im Taxispalais. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Overall 8.9 Excellent
Based on 2,982 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
6.7
Pros: Rooms, big and spacious. Great views from bedroom, window floor to ceiling. Location, near train station and a 10 min walk to center. Rooftop bar, just a pleasure sitting there. Staff, helpful. Visitors card, reductions for cable car. Do ask for it at reception, its free.
Good
7.1
Pros: Great location! Amazing view from the rooms and lovely rooftop!
Excellent
9.7
Pros: Panaramic windows of amazing views that shift all day as the mountain weather and light change (try & get 6th fl or higher- mountain side), Comfortable beds and living space- chaise lounge, rocker, table, sofa. AC worked well, free sauna with view in evenings if you book direct with them, very nice restaurant, tea/coffee in room. 1 block from train station so super easy to find and get to and from- only 4-6 blocks walk in safe area to old town and river.
Excellent
10.0
Pros: Super clean and right in the heart of the old town! Comfy beds, nice shower, spotless. What more could you ask for? And the view of the Alps was stunning!
Excellent
9.6
Excellent
10.0
Pros: Staff very friendly, food excellent. Mountain views were fabulous.
Excellent
10.0
Pros: very nice moutain view. and comportable bed and bathroom.
Excellent
10.0
Pros: The views from the rooms were amazing, rooftop restaurant was fabulous.
Excellent
9.6
Pros: Staff friendliness, roof terrace, room
Excellent
8.8
Pros: Amazing panoramic view of Innsbruck- I sat for hours just looking out the window at the city and the mountains!
Good
6.3
Pros: The views from the room and rooftop bar
Details
Reviews
Overall 8.9 Excellent
Based on 2,982 reviews
Vibe
9.1
Location
9.1
Room
9.1
Breakfast
7.8
Amenities
7.8
WiFi
7.5
Service
7.3
Value
3.0
Pool
2.1
Room
9.2
Location
9.1
Breakfast
7.8
Service
6.0
Value
3.0
Location
9.3
Room
8.7
Breakfast
7.6
Cleanliness
7.4
Service
7.0
Comfort
6.8
Location
9.3
Room
8.7
Breakfast
7.8
Service
7.3
Value
2.8
Location
9.1
Room
9.1
Vibe
8.7
Cleanliness
8.0
Amenities
7.6
6.7 Good
Pros: Rooms, big and spacious. Great views from bedroom, window floor to ceiling. Location, near train station and a 10 min walk to center. Rooftop bar, just a pleasure sitting there. Staff, helpful. Visitors card, reductions for cable car. Do ask for it at reception, its free.
Cons: I found the hotel to have an unpersonal feeling to the place because you dont need to go thru reception to go to your room. Non residents use the same entry for the rooftop bar. so there is no contact with hotel staff. Toilets at bar need to be checked on a regular basis, especially at weekends. Breakfast pricy €20,- pp.
7.1 Good
Pros: Great location! Amazing view from the rooms and lovely rooftop!
Cons: Would have liked a gym on site so only downside. Also room was quite loud as was put next to the Spa so could hear people going in and out, also can hear banging noise from rooftop above.
9.7 Excellent
Pros: Panaramic windows of amazing views that shift all day as the mountain weather and light change (try & get 6th fl or higher- mountain side), Comfortable beds and living space- chaise lounge, rocker, table, sofa. AC worked well, free sauna with view in evenings if you book direct with them, very nice restaurant, tea/coffee in room. 1 block from train station so super easy to find and get to and from- only 4-6 blocks walk in safe area to old town and river.
Cons: I was on the 11th floor and loved it all, but and this is speculation only, if on lower floors the train sounds might be troublesome.
10.0 Excellent
Pros: Super clean and right in the heart of the old town! Comfy beds, nice shower, spotless. What more could you ask for? And the view of the Alps was stunning!
Cons: N/a
9.6 Excellent
Pros:
Cons: A perfect hotel . Especially the amazing view,,,,so relaxing to enjoy breakfast and the mountain at the same time. Very quiet . Would definitely stay again. Gerry
10.0 Excellent
Pros: Staff very friendly, food excellent. Mountain views were fabulous.
Cons: Smoking in the bar.
10.0 Excellent
Pros: very nice moutain view. and comportable bed and bathroom.
Cons:
10.0 Excellent
Pros: The views from the rooms were amazing, rooftop restaurant was fabulous.
Cons: Nothing!
9.6 Excellent
Pros: Staff friendliness, roof terrace, room
Cons: .
8.8 Excellent
Pros: Amazing panoramic view of Innsbruck- I sat for hours just looking out the window at the city and the mountains!
Cons: A few qualms on service of room - Had to calm to ask twice for a bottle opener. Also towels left in bath were not taken away.
6.3 Good
Pros: The views from the room and rooftop bar
Cons: The cost - especially when I booked far in advance and paid nearly £100 more the price on the day!
A stay at ADLERS Hotel places you in the heart of Innsbruck, within a 10-minute walk of Tyrolean Provincial Museum and Galerie im Taxispalais. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A stay at Hotel Mondschein places you in the heart of Innsbruck, within a 5-minute walk of Golden Roof and City Tower. Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
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Overall 8.9 Excellent
Based on 1,541 reviews
All reviews
- All reviews
Good
7.1
Pros: Friendly reception staff. Good sized family room with views of the river. Clean hotel.
Excellent
9.6
Pros: good, very early (6 am) breakfast, nice rooms, good location near the old city
Excellent
10.0
Pros: Every thing else :)
Excellent
9.2
Pros: Really good breakfast. Would good back.
Excellent
9.6
Pros: Great location, our room was not towards the road and therefore quiet. Really cool was to see "the stars" on the ceiling at night.
Good
7.5
Pros: An excellent location looking over the river towards the old town. Breakfast was good. The reception staff went out of their way to be helpful and we really appreciated that.
Excellent
9.6
Pros: Clean, comfortable and great location
Excellent
10.0
Pros: Room and bathroom both superb! Comfortable and fun with lovely finishes
Excellent
10.0
Pros: Outstanding breakfast, everything else was excellent as well.
Excellent
8.3
Pros: Great location to central Innsbruck and on the river!
Okay
5.3
Pros: We like the atmosphere and the courtesy of the hotel staff. The fact that the hotel is very close to the center of the town makes it perfect for visiting Innsbruck and in particular for enjoying the shooping.
Good
6.7
Pros: very friendly and helpful staffs
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Cons: $self.cons
Okay
5.3
Pros: The location to the town was great. 5 minutes walk to the centre of town. The breakfasts were pretty good also.
Good
6.0
Pros: The location was good. So was the breakfast.
Good
6.3
Pros: The room was spacious with great amenities. It was clean and comfortable. We had a beautiful view of the river and city and it was in a great location.Good breakfast.
Good
7.6
Pros: Central to Innsbruck, Reception very polite and always ready to help, local knowledge very good. Very comfortable room, super bathroom
Good
6.0
Pros: location, comfort of room
Good
7.2
Pros: The comfort and high standard The design of the room
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Cons: $self.cons
Good
6.4
Pros: The new bathroom with towel warmer and the bathtub was great!
Okay
4.4
Pros: Great location
-411917.jpg?width=330&height=170&crop=true)
Details
Reviews
Overall 8.9 Excellent
Based on 1,541 reviews
Cleanliness
9.2
Comfort
8.7
Location
9.6
Services
8.6
Staff
9.2
Value for money
8.3
7.1 Good
Pros: Friendly reception staff. Good sized family room with views of the river. Clean hotel.
Cons: Previous guest had left a coat in the wardrobe, and there was a fish in the fridge.
9.6 Excellent
Pros: good, very early (6 am) breakfast, nice rooms, good location near the old city
Cons: no parking
10.0 Excellent
Pros: Every thing else :)
Cons: No wasserkocher (kettle to heat water).
9.2 Excellent
Pros: Really good breakfast. Would good back.
Cons:
9.6 Excellent
Pros: Great location, our room was not towards the road and therefore quiet. Really cool was to see "the stars" on the ceiling at night.
Cons:
7.5 Good
Pros: An excellent location looking over the river towards the old town. Breakfast was good. The reception staff went out of their way to be helpful and we really appreciated that.
Cons: Had to pay a hefty fee for car park facilities.
9.6 Excellent
Pros: Clean, comfortable and great location
Cons:
10.0 Excellent
Pros: Room and bathroom both superb! Comfortable and fun with lovely finishes
Cons:
10.0 Excellent
Pros: Outstanding breakfast, everything else was excellent as well.
Cons:
8.3 Excellent
Pros: Great location to central Innsbruck and on the river!
Cons: Room was extremely small, even by European standards.
5.3 Okay
Pros: We like the atmosphere and the courtesy of the hotel staff. The fact that the hotel is very close to the center of the town makes it perfect for visiting Innsbruck and in particular for enjoying the shooping.
Cons: The smell coming from the smoking area of the bar and from the kitchen that was very strong on our floor and in the room.
6.7 Good
Pros: very friendly and helpful staffs
5.3 Okay
Pros: The location to the town was great. 5 minutes walk to the centre of town. The breakfasts were pretty good also.
Cons: No views from the room, and the room was very small.
6.0 Good
Pros: The location was good. So was the breakfast.
Cons: The heating system in the room was broken and the staff seemed unconcerned. "We will get to it tomorrow."
6.3 Good
Pros: The room was spacious with great amenities. It was clean and comfortable. We had a beautiful view of the river and city and it was in a great location.Good breakfast.
Cons: When we entered the hotel we were overwhelmed with the smell of cigarette smoke from the adjoining bar. There was no one at the desk to great us and when the girl showed up she wasn't very nice.We were worried we made a mistake with this hotel but once we got in our room everything was great. The rest of the staff was very friendly and our stay was very satisfactory.
7.6 Good
Pros: Central to Innsbruck, Reception very polite and always ready to help, local knowledge very good. Very comfortable room, super bathroom
Cons: Nothing to report
6.0 Good
Pros: location, comfort of room
Cons: no tea/ coffee facilities in room
7.2 Good
Pros: The comfort and high standard The design of the room
6.4 Good
Pros: The new bathroom with towel warmer and the bathtub was great!
Cons: Parking was not great, would like parking closer to hotel.
4.4 Okay
Pros: Great location
Cons: Parking facilities are away from the hotel with no direct link. Noise from road traffic
A stay at Hotel Mondschein places you in the heart of Innsbruck, within a 5-minute walk of Golden Roof and City Tower. Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Located in the heart of the Capital of the Alps, AC Hotel Innsbruck is situated close to the Main Train Station and the old town. The first AC Hotel in Austria is also the perfect choice to explore the city on foot or as a base for fantastic Skiing and Hiking in the surrounding area. Originally built in 1972 for the Winter Olympic Games this landmark hotel in Innsbruck has been completely refurbished and upgraded with all 187 rooms enjoying breathtaking views of the Alps. Enjoy our signature breakfast or relax after a day on the slopes in our AC Lounge where bold lines, wooden textures and sleek decorations compliment your business meeting or social gatherings with AC Hotels’ signature creative atmosphere. We invite you to come and experience what happens when Austrian hospitality meets Mediterranean flair. With great connections, be it on foot, by car or indeed train, the AC Hotel Innsbruck is the ideal base for either exploring Tyrol or simply enjoying the delights of the city.
Overall 8.8 Excellent
Based on 5,536 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.0
Pros: The location is fantastic
Excellent
9.6
Pros: Very large room, clean and good mountain view. Can connect phone to TV for Netflix but at a cost!
Excellent
9.2
Pros: Great location in the middle of the town, nice mountain view, spacious and well equipped bathroom, helpful staff who stored our luggage from the morning before our check-in and offered some travel tips, coffee machine and small fridge in the room
Excellent
10.0
Pros: The hotel room is very nice, very comfy and large. The staffs are very helpful. the Location is not far from the main station and very close to the city center.
Good
7.9
Pros: My room was excellent. Reception very efficient.
Excellent
9.2
Pros: Staff were friendly, rooms are bright and modern, kettle and iron available in room. Hotel is about 400m from main trian station and equi-distance to the Old Town. Great location!
Excellent
10.0
Pros: It was a perfect choice
Excellent
8.0
Pros: The staff were full or advice, the rooms were well air conditioned.
Excellent
10.0
Pros: Great location near the station and the old town. Hotel was modern and clean with a great breakfast buffet.
Excellent
9.6
Pros: Very good staff. Very central and good location. We enjoyed our stay. Parking was expensive though.
Good
7.5
Excellent
10.0
Pros: Very clean, very classy, very good location, overall wonderful hotel.
Details
Reviews
Overall 8.8 Excellent
Based on 5,536 reviews
Location
9.1
Service
8.7
Breakfast
8.3
Comfort
8.3
Room
8.2
Cleanliness
6.7
WiFi
5.1
Wellness
4.1
Value
4.0
Pool
0.0
Service
8.6
Location
8.6
Breakfast
8.5
Room
8.5
Cleanliness
6.3
WiFi
4.0
Value
3.6
Location
9.7
Service
9.2
Room
8.7
Breakfast
8.2
Cleanliness
7.1
Value
4.3
WiFi
3.4
Location
9.3
Service
9.0
Breakfast
8.2
Room
8.0
Food
6.7
Location
9.2
Service
7.8
8.0 Excellent
Pros: The location is fantastic
Cons:
9.6 Excellent
Pros: Very large room, clean and good mountain view. Can connect phone to TV for Netflix but at a cost!
Cons: Had to pay for WiFi. Albeit only €3,for such a little cost and how much you pay for your room, it should be free to use for guests. Other than that, it was great!
9.2 Excellent
Pros: Great location in the middle of the town, nice mountain view, spacious and well equipped bathroom, helpful staff who stored our luggage from the morning before our check-in and offered some travel tips, coffee machine and small fridge in the room
Cons: Double beds aren’t very comfortable for couples (but amazing for single person), bit pricey but you get a quite solid service in return
10.0 Excellent
Pros: The hotel room is very nice, very comfy and large. The staffs are very helpful. the Location is not far from the main station and very close to the city center.
Cons:
7.9 Good
Pros: My room was excellent. Reception very efficient.
Cons: Bigger choice of evening menu.
9.2 Excellent
Pros: Staff were friendly, rooms are bright and modern, kettle and iron available in room. Hotel is about 400m from main trian station and equi-distance to the Old Town. Great location!
Cons: Dusty under the bed and table
10.0 Excellent
Pros: It was a perfect choice
Cons: Nothing
8.0 Excellent
Pros: The staff were full or advice, the rooms were well air conditioned.
Cons: Gardens were a bit left behind
10.0 Excellent
Pros: Great location near the station and the old town. Hotel was modern and clean with a great breakfast buffet.
Cons:
9.6 Excellent
Pros: Very good staff. Very central and good location. We enjoyed our stay. Parking was expensive though.
Cons:
7.5 Good
Pros:
Cons: when we arrived we couldnt get connected to the wifi. called customer service and man was abrupt and insisted I come to him 11 floors down for him to show me how to connect even though I repeatedly told him I knew what to do but not connecting. i had to go to him 11 floors down after we rode a train for 9 hours, and got a nice woman at the dest who said that often it doesnt connect unless you go to the window or hallway. i did that and it connected. Rude customer service from the man at the customer service number.
10.0 Excellent
Pros: Very clean, very classy, very good location, overall wonderful hotel.
Cons: No.
Located in the heart of the Capital of the Alps, AC Hotel Innsbruck is situated close to the Main Train Station and the old town. The first AC Hotel in Austria is also the perfect choice to explore the city on foot or as a base for fantastic Skiing and Hiking in the surrounding area. Originally built in 1972 for the Winter Olympic Games this landmark hotel in Innsbruck has been completely refurbished and upgraded with all 187 rooms enjoying breathtaking views of the Alps. Enjoy our signature breakfast or relax after a day on the slopes in our AC Lounge where bold lines, wooden textures and sleek decorations compliment your business meeting or social gatherings with AC Hotels’ signature creative atmosphere. We invite you to come and experience what happens when Austrian hospitality meets Mediterranean flair. With great connections, be it on foot, by car or indeed train, the AC Hotel Innsbruck is the ideal base for either exploring Tyrol or simply enjoying the delights of the city.
A stay at Hotel Sailer places you in the heart of Innsbruck, within a 10-minute walk of Galerie im Taxispalais and Tyrolean Provincial Museum. Featured amenities include express check-in, complimentary newspapers in the lobby, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Overall 8.8 Excellent
Based on 2,512 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Okay
5.8
Excellent
8.8
Pros: The cleanliness and the politeness of the staff who worked hard to keep up the standard. The water was hot for washing compared to some hotels. Breakfast was good and the staff ensured that food running low were replaced immediately and also that they cleaned and reset the tables quickly. We enjoyed our evening meal in the restaurant. The menu had reasonable choices. The food was served hot.
Excellent
10.0
Pros: Large space, very clean and modern, extremely friendly staff and very good food for breakfast and also in the restaurant. Close to the train station and the city center.
Good
7.1
Pros: Location, large room, good quality bed. Clean.
Excellent
10.0
Pros: Breakfast and the restaurant in generell was very good. The hotel had a genuine Austrian feel to it with modern rooms. We also liked the proximity to the city centre.
Excellent
8.8
Pros: Well located hotel with a nice restaurant. The rooms were well appointed. Dinner was very lovely and well worth staying in for. The restaurant is split into smaller rooms which allowed us to be away from the smokers.
Okay
5.8
Pros: it was near the freeway
Good
7.5
Pros: It was close to the train station and a 5 minute walk to the old town. The room was clean and rather large for European standards.
Good
7.9
Pros: Hotels building quite old but room is renovated and modern, we booked family room as we traveled with our teen son, room was spacious. Good breakfast with pleasant and helpful stuff. We paid extra for the parking which you must book before arrival, luckily we got a spot without reserving it. Location is very good, near old town.
Excellent
10.0
Pros: Innsbruck is just a stunning place to visit. And Hotel Sailer is a great place to stay when visiting. The room is excellent, so was the breakfast and dinner. The parking was also excellent.
Mediocre
2.0
Pros: It was located in the heart of Innsbruck.
Details
Reviews
Overall 8.8 Excellent
Based on 2,512 reviews
Location
9.5
Service
9.1
Breakfast
8.5
Room
8.2
WiFi
7.8
Comfort
7.7
Amenities
6.7
Location
9.8
Service
9.1
Breakfast
9.0
Room
7.9
Comfort
7.3
Amenities
6.5
Value
5.4
Location
9.6
Service
9.3
Comfort
9.1
Room
8.9
Breakfast
7.9
Service
9.5
Location
9.3
Breakfast
8.8
Room
8.7
Location
9.6
Service
9.3
Room
7.4
5.8 Okay
Pros:
Cons: I booked a Junior Suite and recieved a family room! Do not book the Junior Suite, it is not worth the money; you get a two room unit, the second room is equiped with a sofa bed and the beds are made up. The smell in the room was not pleasent (old carpet).
8.8 Excellent
Pros: The cleanliness and the politeness of the staff who worked hard to keep up the standard. The water was hot for washing compared to some hotels. Breakfast was good and the staff ensured that food running low were replaced immediately and also that they cleaned and reset the tables quickly. We enjoyed our evening meal in the restaurant. The menu had reasonable choices. The food was served hot.
Cons: There was nothing we did not like. However, the shower and toilet areas covered in glass with the middle having fogged glass would not be suitable for some parties, especially parents with growing children.
10.0 Excellent
Pros: Large space, very clean and modern, extremely friendly staff and very good food for breakfast and also in the restaurant. Close to the train station and the city center.
Cons: Everything was fine.
7.1 Good
Pros: Location, large room, good quality bed. Clean.
Cons: Breakfast bit disappointing, as crowded room and quality of food not very high. Carpet in our room has seen better times. Shower directly in room (separated by glass only), not my favorite layout.
10.0 Excellent
Pros: Breakfast and the restaurant in generell was very good. The hotel had a genuine Austrian feel to it with modern rooms. We also liked the proximity to the city centre.
Cons: The bus station right in front of the hotel and our room. It was too loud to leave the window open as busses arrived and departed every five minutes all day until midnight or longer. But I reckon that there is not much the hotel can do about it as they already made sure that there are sound proof windows and air con in the rooms.
8.8 Excellent
Pros: Well located hotel with a nice restaurant. The rooms were well appointed. Dinner was very lovely and well worth staying in for. The restaurant is split into smaller rooms which allowed us to be away from the smokers.
Cons: The city of Innsbruck has recently changed the direction of the street out the front which made driving a challenge. The only other issue was the very prevalent smell of cigarette smoke when you walked in. This is however more of an Austrian issue than a specific issue with this hotel.
5.8 Okay
Pros: it was near the freeway
Cons: No water kettle nor coffee/tea in the room
7.5 Good
Pros: It was close to the train station and a 5 minute walk to the old town. The room was clean and rather large for European standards.
Cons: There was absolutely no privacy between the shower and the room. I could see the couch from behind the glass shower door, which could be really awkward if you are traveling with a companion.
7.9 Good
Pros: Hotels building quite old but room is renovated and modern, we booked family room as we traveled with our teen son, room was spacious. Good breakfast with pleasant and helpful stuff. We paid extra for the parking which you must book before arrival, luckily we got a spot without reserving it. Location is very good, near old town.
Cons:
10.0 Excellent
Pros: Innsbruck is just a stunning place to visit. And Hotel Sailer is a great place to stay when visiting. The room is excellent, so was the breakfast and dinner. The parking was also excellent.
Cons:
2.0 Mediocre
Pros: It was located in the heart of Innsbruck.
Cons: The room was atrocious. Gouges in what I imagine they may label a writing table, very small television sitting on top of a rickety table. Shower so small, it was difficult to turn around. I would be dissatisfied with this room if it was rated two stars.
A stay at Hotel Sailer places you in the heart of Innsbruck, within a 10-minute walk of Galerie im Taxispalais and Tyrolean Provincial Museum. Featured amenities include express check-in, complimentary newspapers in the lobby, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A stay at Hotel Leipziger Hof places you in the heart of Innsbruck, within a 15-minute walk of Tyrolean Provincial Museum and Court Church. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Innsbruck? This hotel has 22 square feet (2 square meters) of space consisting of a conference center and a meeting room. Self parking (subject to charges) is available onsite.
Overall 8.8 Excellent
Based on 1,484 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
Excellent
9.6
Pros: Very friendly staff. Good breakfast choice. Safe storage for road bike. Quiet area 5 mins walk from station.
Excellent
10.0
Pros: Loved the hotel and the entire Innsbruck experience
Excellent
10.0
Pros: Very lovely hotel, nice staff, nice spacious room well maintained great breakfast and breakfast staffs and very nice dinner in the evening.
Excellent
9.6
Pros: The Staff were very friendly and always willing to help also the views from the front are really nice. Great mountain views. Breakfast 6.30 am~11am i
Excellent
8.8
Pros: large and comfortable rooms, nicely decorated and clean comfortable beds great breakfast with a wide selection of foods
Good
7.1
Pros: Very nice view from our window-to the church bell tower and the mountains, green park in front of the hotel, close to the old town, good breakfast, attentive staff
Excellent
8.8
Pros: - Private parking - Rich breakfast - Spacious and clean rooms - Helpfull and kind staff
Excellent
9.2
Pros: Breakfast was great, bucks fizz n hearty food to start the day. Staff were all lovely and helpful with advice. Location was quiet on weekend mornings
Excellent
10.0
Pros: Excellent customer service. Easy to find, parking safe and secure. Clean comfy room, good meal in the restaurant and a first class breakfast.
Excellent
10.0
Pros: The BREAKFAST!!!! It was amazing easily my favourite thing next to the ice cold A/C which is a treat in Europe .
Details
Reviews
Overall 8.8 Excellent
Based on 1,484 reviews
Breakfast
9.7
Service
9.4
WiFi
9.4
Location
8.8
Food
8.7
Room
7.8
Breakfast
9.6
Service
9.4
Location
8.9
Room
7.9
Comfort
7.4
Value
5.7
Breakfast
9.6
Service
9.6
Location
9.1
Comfort
7.4
Room
7.4
Breakfast
9.5
Service
9.4
Location
8.8
Cleanliness
8.0
Room
7.1
Comfort
6.8
Breakfast
9.7
Service
9.4
Location
9.0
Comfort
7.2
Room
6.7
9.6 Excellent
Pros: Very friendly staff. Good breakfast choice. Safe storage for road bike. Quiet area 5 mins walk from station.
Cons: Bed was a pleasure title hard but that's all.
10.0 Excellent
Pros: Loved the hotel and the entire Innsbruck experience
Cons:
10.0 Excellent
Pros: Very lovely hotel, nice staff, nice spacious room well maintained great breakfast and breakfast staffs and very nice dinner in the evening.
Cons: Nothing
9.6 Excellent
Pros: The Staff were very friendly and always willing to help also the views from the front are really nice. Great mountain views. Breakfast 6.30 am~11am i
Cons: The restaurant needs air conditioning as it is quite hot in there. Everything else was perfect. A cooler restaurant would make for a 10/10
8.8 Excellent
Pros: large and comfortable rooms, nicely decorated and clean comfortable beds great breakfast with a wide selection of foods
Cons: noise due to the proximity of the airport can be annoying
7.1 Good
Pros: Very nice view from our window-to the church bell tower and the mountains, green park in front of the hotel, close to the old town, good breakfast, attentive staff
Cons: They have garage but the entrance coridore is very narrow we did’t risk to try to drive in with our new car. The good thing that there is a free parking on street during the night just in front of the hotel. Pillow was much too high (I complaint about it next morning to the receptionist and he said that they had a pillow menu and I just had to ask). The church bell starts to ring already at 6 am. So if you are not an early bird, you will be
8.8 Excellent
Pros: - Private parking - Rich breakfast - Spacious and clean rooms - Helpfull and kind staff
Cons: Not really dislike, but things to keep in mind: - About 20 min walk to the centre. It’s an easy route though - Matresses were quite soft, but that’s a personal taste
9.2 Excellent
Pros: Breakfast was great, bucks fizz n hearty food to start the day. Staff were all lovely and helpful with advice. Location was quiet on weekend mornings
Cons: The bedroom wasn't so big, same with bathroom, but there was enough room. Also no bar in hotel
10.0 Excellent
Pros: Excellent customer service. Easy to find, parking safe and secure. Clean comfy room, good meal in the restaurant and a first class breakfast.
Cons: For us, pillows a bit too soft but that is only our personal preference and I’m sure if we had bothered to let them know, they would have found us firmer ones.
10.0 Excellent
Pros: The BREAKFAST!!!! It was amazing easily my favourite thing next to the ice cold A/C which is a treat in Europe .
Cons: Honestly for the price I paid it didn't have anything I didn't like .
A stay at Hotel Leipziger Hof places you in the heart of Innsbruck, within a 15-minute walk of Tyrolean Provincial Museum and Court Church. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Innsbruck? This hotel has 22 square feet (2 square meters) of space consisting of a conference center and a meeting room. Self parking (subject to charges) is available onsite.
With a stay at Basic Hotel Innsbruck, you'll be centrally located in Innsbruck, just a 4-minute walk from Golden Roof and 6 minutes by foot from Cathedral of St. James. Featured amenities include express check-in, express check-out, and multilingual staff. Limited parking is available onsite.
Overall 8.7 Excellent
Based on 1,297 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
8.8
Pros: Great position and value for money, parking on-site which was a bonus for us. Staff really friendly and acomodating. Breakfast is in the cafe next door, a small buffet which was ample for us.
Excellent
10.0
Pros: the breakfast .... there was everything you need and friendly service .... the hotel has an excellent location in central Innsbruck
Good
6.7
Pros: Location during the day. Clean. Friendly, helpful staff
Excellent
9.6
Pros: the location, the way in which the late check out was
Excellent
9.2
Pros: Very friendly service, parking, very central
Good
7.9
Pros: Close to the old town and the centre of the city. It is located by the river and walking around the place was great.
Excellent
8.8
Pros: This hotel is perfect for late checkin
Good
6.7
Pros: Breakfast was very good so was the location.
Excellent
8.8
Pros: I was able to leave my luggage and bicycle for a day to explore Innsbrück. The room was clean, modern and had a great view. Its location is very central in Innsbrück, just near the river, restaurants and shops.
Excellent
10.0
Pros: Breakfast
Details
Reviews
Overall 8.7 Excellent
Based on 1,297 reviews
Service
9.3
Location
9.0
WiFi
9.0
Breakfast
8.7
Room
7.9
Comfort
5.8
Service
9.4
Breakfast
9.0
Location
8.8
Room
7.4
Food
6.3
Comfort
5.0
Location
9.3
Service
9.2
Breakfast
8.1
Room
7.1
Comfort
5.6
Service
9.3
Location
9.1
Breakfast
8.4
Room
7.5
Comfort
5.7
8.8 Excellent
Pros: Great position and value for money, parking on-site which was a bonus for us. Staff really friendly and acomodating. Breakfast is in the cafe next door, a small buffet which was ample for us.
Cons:
10.0 Excellent
Pros: the breakfast .... there was everything you need and friendly service .... the hotel has an excellent location in central Innsbruck
Cons: nothing .... smile
6.7 Good
Pros: Location during the day. Clean. Friendly, helpful staff
Cons: The bathroom had frosted glass walls. I felt very exposed when in there. No privacy. We had a street view and it was very noisy at night with a bus station across the street.
9.6 Excellent
Pros: the location, the way in which the late check out was
Cons: there are no sheets for the beds
9.2 Excellent
Pros: Very friendly service, parking, very central
Cons:
7.9 Good
Pros: Close to the old town and the centre of the city. It is located by the river and walking around the place was great.
Cons: No air conditioning. No fridge. Breakfast was very basic.
8.8 Excellent
Pros: This hotel is perfect for late checkin
Cons:
6.7 Good
Pros: Breakfast was very good so was the location.
Cons: TV, there are no English channels
8.8 Excellent
Pros: I was able to leave my luggage and bicycle for a day to explore Innsbrück. The room was clean, modern and had a great view. Its location is very central in Innsbrück, just near the river, restaurants and shops.
Cons: The breakfast room was a bit noisy and full of people.
10.0 Excellent
Pros: Breakfast
Cons:
With a stay at Basic Hotel Innsbruck, you'll be centrally located in Innsbruck, just a 4-minute walk from Golden Roof and 6 minutes by foot from Cathedral of St. James. Featured amenities include express check-in, express check-out, and multilingual staff. Limited parking is available onsite.
With a stay at Grauer Bär in Innsbruck (Innsbruck City Centre), you'll be steps from Court Church and Imperial Palace. Featured amenities include a 24-hour front desk and luggage storage. Self parking (subject to charges) is available onsite.
Overall 8.6 Excellent
Based on 3,607 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
7.9
Pros: Well located close to the old part of the city.
Excellent
10.0
Pros: Excellent location, fantastic breakfast variety and the hotel facilities and size of our room were also brilliant. Couldn’t recommend any higher, we would stay here again for sure. Secure parking nearby and easily accessible.
Excellent
8.8
Pros: Very beautiful hotel, modern, comfortable, good breakfast.
Okay
4.0
Excellent
10.0
Pros: good breakfast!
Good
6.7
Pros: Still good facilities overall and a great location. But not the hotel it was.
Excellent
10.0
Pros: This is a beautiful hotel right in the heart of Innsbruck. The reception staff were really helpful when we were asking about places to eat or drink. The facilities are great, the spa on the rooftop, right next to the old church bells is a highlight. I would stay here again in a heartbeat.
Excellent
9.6
Pros: Breakfast choice amazing. Spa facilities excellent. Location good.
Excellent
10.0
Pros: This hotel is located within easy walking distance of the older part of town. When I went, the Christmas markets were in full swing so the location was perfect. Service was wonderful too.
Excellent
9.2
Pros: The breakfast was excellent, as also was the dining in ther bar/restaurant.
Details
Reviews
Overall 8.6 Excellent
Based on 3,607 reviews
Location
8.9
Wellness
8.6
Breakfast
8.3
Comfort
7.8
Room
7.8
WiFi
7.8
Amenities
7.6
Service
7.0
Cleanliness
6.6
Food
6.4
Location
8.7
Breakfast
8.2
Room
7.8
Cleanliness
6.6
Service
6.6
Food
5.8
Location
8.6
Room
7.5
Breakfast
7.4
Cleanliness
6.6
Service
6.5
Food
5.9
Value
5.6
Location
9.1
Wellness
8.6
Pool
8.5
Room
8.2
Breakfast
7.9
Cleanliness
7.2
Service
7.2
Food
6.4
Location
9.1
Room
6.6
7.9 Good
Pros: Well located close to the old part of the city.
Cons: Quality of tea, coffee in room.
10.0 Excellent
Pros: Excellent location, fantastic breakfast variety and the hotel facilities and size of our room were also brilliant. Couldn’t recommend any higher, we would stay here again for sure. Secure parking nearby and easily accessible.
Cons: Absolutely nothing.
8.8 Excellent
Pros: Very beautiful hotel, modern, comfortable, good breakfast.
Cons: Only remark in my case, the room was ready about 40 minutes after check-in time.
4.0 Okay
Pros:
Cons: Following a problem with the booking, we finally did not stay in the hotel. However the reception personnel has not been comprehensive with us and communication has not been effective. A bit of a pity for such hotel..
10.0 Excellent
Pros: good breakfast!
Cons: nothing
6.7 Good
Pros: Still good facilities overall and a great location. But not the hotel it was.
Cons: The room had not been cleaned, which is pretty fundamental. The breakfast, which used to be both very nice and in a particularly pleasant setting, is now in a much less nice space and with far fewer options.
10.0 Excellent
Pros: This is a beautiful hotel right in the heart of Innsbruck. The reception staff were really helpful when we were asking about places to eat or drink. The facilities are great, the spa on the rooftop, right next to the old church bells is a highlight. I would stay here again in a heartbeat.
Cons: There was nothing I didn't like
9.6 Excellent
Pros: Breakfast choice amazing. Spa facilities excellent. Location good.
Cons: Staff could have been a bit more helpful at reception with recommendations etc. Especially after saying their restaurant couldn’t be used as was being used by a coach party
10.0 Excellent
Pros: This hotel is located within easy walking distance of the older part of town. When I went, the Christmas markets were in full swing so the location was perfect. Service was wonderful too.
Cons:
9.2 Excellent
Pros: The breakfast was excellent, as also was the dining in ther bar/restaurant.
Cons:
With a stay at Grauer Bär in Innsbruck (Innsbruck City Centre), you'll be steps from Court Church and Imperial Palace. Featured amenities include a 24-hour front desk and luggage storage. Self parking (subject to charges) is available onsite.
With a stay at Hotel Schwarzer Adler, you'll be centrally located in Innsbruck, within a 5-minute walk of Court Church and Imperial Palace. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. Self parking (subject to charges) is available onsite.
Overall 8.5 Excellent
Based on 1,670 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.2
Pros: The staff was fantastic. Alex in the bar did a great job and Brigitte in the restaurant was fantastic with her recommendations!
Excellent
10.0
Pros: Beautiful room close to town with a breakfast bar across the road ! Good parking too.
Excellent
10.0
Pros: The hotel is in a great location, I like the family history of the hotel, the bar and restaurant were good and the staff is very friendly.
Excellent
9.6
Pros: Service mind of the night receptionist. Always smile
Excellent
8.8
Pros: We had a lovely big room with a great bathroom and bath. The view from our balcony was of the mountains (lovely). We were able to park our motorbike in a safe place in the grounds of the hotel.
Excellent
10.0
Pros: Very good location, with cute assistants. Very simple to access to the old city, 3 minutes. If you are a motorbiker you can ask for a private park!
Excellent
9.2
Pros: I loved the location, and the staff was very professional. Great place for a short stay in Innsbruck!
Excellent
9.2
Pros: Close to everything, nice and clean and staff friendly and accomodating with opening spa facilities anytime. Parking close by.
Good
7.0
Pros: Location was great
Excellent
8.8
Pros: Good size room and comfortable bed,the hotel is very convenient for visiting the old town.
Excellent
10.0
Pros: We stayed in room 500 which was beautiful, very spacious, comfortable, great views of the alps and nice and sunny. Bed was super comfy. The bathroom was beautiful and the staff very friendly and helpful! This hotel is very close to be old town, only an easy 5 minute walk. Highly recommended and great value for money!
Excellent
8.8
Pros: My friend and I were only in the hotel overnight. We were travelling by train and found the hotel in an excellent location to explore the city.
Details
Reviews
Overall 8.5 Excellent
Based on 1,670 reviews
Location
9.5
Service
9.1
Breakfast
8.1
WiFi
7.4
Room
7.3
Cleanliness
7.0
Amenities
6.5
Vibe
6.4
Value
4.5
Location
9.5
Service
9.2
Breakfast
8.4
Room
7.9
Cleanliness
7.1
Comfort
7.1
Amenities
6.5
Vibe
5.8
Value
4.8
Location
9.7
Service
9.2
Breakfast
7.9
Room
6.8
Cleanliness
6.4
Vibe
5.1
Location
9.5
Service
9.3
Breakfast
8.4
Room
6.7
Location
9.6
Service
9.1
Room
5.7
9.2 Excellent
Pros: The staff was fantastic. Alex in the bar did a great job and Brigitte in the restaurant was fantastic with her recommendations!
Cons:
10.0 Excellent
Pros: Beautiful room close to town with a breakfast bar across the road ! Good parking too.
Cons: We liked everything!
10.0 Excellent
Pros: The hotel is in a great location, I like the family history of the hotel, the bar and restaurant were good and the staff is very friendly.
Cons:
9.6 Excellent
Pros: Service mind of the night receptionist. Always smile
Cons: Not fully clean. I still find the left over material of previous guess
8.8 Excellent
Pros: We had a lovely big room with a great bathroom and bath. The view from our balcony was of the mountains (lovely). We were able to park our motorbike in a safe place in the grounds of the hotel.
Cons: Nothing.
10.0 Excellent
Pros: Very good location, with cute assistants. Very simple to access to the old city, 3 minutes. If you are a motorbiker you can ask for a private park!
Cons:
9.2 Excellent
Pros: I loved the location, and the staff was very professional. Great place for a short stay in Innsbruck!
Cons:
9.2 Excellent
Pros: Close to everything, nice and clean and staff friendly and accomodating with opening spa facilities anytime. Parking close by.
Cons: Shower not very strong and I had to hand hold the head while showering. Not a fan of indoor smoking, it seems to be common in Austria though! We are non smokers so going for a drink in the hotel pub was not appealing.
7.0 Good
Pros: Location was great
Cons: Breakfast was not included and no one informed us upon checking in. They only informed us that breakfast existed.
8.8 Excellent
Pros: Good size room and comfortable bed,the hotel is very convenient for visiting the old town.
Cons: The rooftop bar was closed during our stay.
10.0 Excellent
Pros: We stayed in room 500 which was beautiful, very spacious, comfortable, great views of the alps and nice and sunny. Bed was super comfy. The bathroom was beautiful and the staff very friendly and helpful! This hotel is very close to be old town, only an easy 5 minute walk. Highly recommended and great value for money!
Cons:
8.8 Excellent
Pros: My friend and I were only in the hotel overnight. We were travelling by train and found the hotel in an excellent location to explore the city.
Cons: We are not big breakfast eaters. Having a coffee service in the morning would have been great.
With a stay at Hotel Schwarzer Adler, you'll be centrally located in Innsbruck, within a 5-minute walk of Court Church and Imperial Palace. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. Self parking (subject to charges) is available onsite.
With a stay at Hotel Central, you'll be centrally located in Innsbruck, within a 5-minute walk of Tyrolean Provincial Museum and Galerie im Taxispalais. Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Planning an event in Innsbruck? This hotel has 527 square feet (49 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
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Overall 8.3 Excellent
Based on 3,589 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Okay
5.4
Pros: Good size room. Ideal for a family with a teenager.
Okay
4.6
Pros: Good location
Excellent
9.2
Pros: Nice hotel with a great location. Staff was friendly and attentive.
Okay
5.8
Pros: The room and the toilet it not have prosher water
Good
6.3
Pros: Should be stuff help us more , breakfast was ok location good
Excellent
10.0
Pros: The hotel was clean, well located at the staff was friendly
Good
7.1
Pros: Location
Good
7.9
Pros: The shower was really nice
Excellent
9.6
Pros: Staff was really great . Three young men encountered at reception over our 2 night stay and all were really friendly, helpful and courteous . One was Croatian, one Italian and one Austrian - all great ! Excellent breakfast . Price point for stay was a bit pricey but this is Innsbruck. Close to the Inn River Bike Trail with easy access . Very good secure bike storage . About 500m to the train station. 200 meters from the walking street . Room very clean with good and spotlessly clean bathroom . Toiletries are available in bathroom . Second time we have stayed here in the last three years and will do it again when we are riding the Inn Trail .
Excellent
9.2
Pros: Great breakfast, nice staff, clean rooms with large windows
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Details
Reviews
Overall 8.3 Excellent
Based on 3,589 reviews
Location
9.1
Breakfast
8.6
Service
8.4
Cleanliness
7.3
Amenities
6.2
Room
6.1
Wellness
5.9
Vibe
5.8
WiFi
5.6
Comfort
4.9
Bar
2.1
Location
9.2
Service
8.2
Breakfast
7.9
Cleanliness
7.4
Food
6.7
Amenities
6.1
Vibe
5.6
Value
5.6
Room
5.5
WiFi
4.1
Comfort
3.4
Breakfast
9.0
Location
9.0
Service
8.6
Cleanliness
7.4
Room
6.5
Amenities
6.3
Value
5.7
Vibe
5.1
Comfort
4.9
Location
9.3
Breakfast
8.7
Service
8.4
Room
5.6
Comfort
4.8
Location
8.8
Service
8.6
Breakfast
8.4
Room
4.7
Comfort
4.7
5.4 Okay
Pros: Good size room. Ideal for a family with a teenager.
Cons: No kettle in the room so no way of making a hot drink and the cage stops serving food at 8pm. The bed was broken and the water did not drain from the bath in the main bathroom. Our room was not made up on the second night. Generally housekeeping standards seemed below par for such a hotel.
4.6 Okay
Pros: Good location
Cons: No free parking
9.2 Excellent
Pros: Nice hotel with a great location. Staff was friendly and attentive.
Cons: The hotel did not have a/c through out the property. This was a problem with the temperature at 80f and high humidity. We were given a fan and that helped. This was a problem for us more than others being from the US and used to a/c everywhere.
5.8 Okay
Pros: The room and the toilet it not have prosher water
Cons: Wifi it was very very slowly
6.3 Good
Pros: Should be stuff help us more , breakfast was ok location good
Cons: I was talk to him about parking then i tell him to help me to fine parking for my car , i didn't like his way when he took to me
10.0 Excellent
Pros: The hotel was clean, well located at the staff was friendly
Cons: The beds were cheaply made and one of the legs for on of the beds broke
7.1 Good
Pros: Location
Cons: The breakfast was good but staff connecting with customers poor and layout a little confusing
7.9 Good
Pros: The shower was really nice
Cons: Some areas need to be updated. Some areas had old carpet, like on the second floor and hallways.
9.6 Excellent
Pros: Staff was really great . Three young men encountered at reception over our 2 night stay and all were really friendly, helpful and courteous . One was Croatian, one Italian and one Austrian - all great ! Excellent breakfast . Price point for stay was a bit pricey but this is Innsbruck. Close to the Inn River Bike Trail with easy access . Very good secure bike storage . About 500m to the train station. 200 meters from the walking street . Room very clean with good and spotlessly clean bathroom . Toiletries are available in bathroom . Second time we have stayed here in the last three years and will do it again when we are riding the Inn Trail .
Cons:
9.2 Excellent
Pros: Great breakfast, nice staff, clean rooms with large windows
Cons:
With a stay at Hotel Central, you'll be centrally located in Innsbruck, within a 5-minute walk of Tyrolean Provincial Museum and Galerie im Taxispalais. Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Planning an event in Innsbruck? This hotel has 527 square feet (49 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
The Hotel ibis Innsbruck is located next to Innsbruck train station, just a stone's throw from the center. The hotel is conveniently situated in the heart of Tirol, perfect for cultural, city or business trips, as well as for skiing or hiking. The Innsbruck hotel has 75 air-conditioned rooms with free Internet access, including 2 rooms suitable for those with reduced mobility. Snacks and drinks are available 24/7, as well as an Internet corner and parking (charges apply).
Overall 8.3 Excellent
Based on 3,036 reviews
All reviews
- All reviews
- Couples
- Solo
- Business
- Families
Good
6.3
Pros: Great central location right across from the train station, very easy to get anywhere. Early check in time as well was helpful
Mediocre
3.7
Pros: Location is great. Entry via Innsbruck central rail station
Coffee and breakfast is pretty good.
Excellent
9.2
Pros: Staff in kitchen were very attentive and helpful.
Good
6.3
Pros: They readily accommodated my request for room with a Mountain View. The room was renovated and the bed was comfortable, though on the hard side (which works for me). Location was good as it’s right outside the train station.
Excellent
10.0
Pros: Very convenient location, very friendly staff. I will definitely come again. The Hotel is located opposite to the Bahnhof and rooms are equipped with sound proof windows.
Excellent
10.0
Pros: Awesome location. Close to train and transit. Walking distance to the old town. Great front desk staff.
Good
7.5
Pros: The rooms were big with a comfortable bed and shower and the position was excellent.
Excellent
9.6
Pros: The staff were very friendly and spoke fluent English. The WiFi was very good and the air conditioning was on point. Despite there being a train station and taxi rank just meters from the hotel there was no noise whatsoever, even on a Friday and Saturday night. I made use of the secure underground car park which had a lift directly from the car park to my room level.
Excellent
8.3
Pros: Very nice hotel and comfortable.^_^
Excellent
10.0
Pros: Perfect place to stay if traveling by train as it is in the station. Many shops for food and other things. Walk out the hotel elevator right into the platform hall of the station. From your room, be at your gate in 2 minutes. If you stay here, you can see other towns in the address by train easily and see more of the beautiful Tyrol Region. Also, very easy walk to most popular areas of Innsbruck.
Good
7.5
Pros: Super close to the train station. Staff were friendly and helpful
Details
Reviews
Overall 8.3 Excellent
Based on 3,036 reviews
Location
9.2
Service
8.7
Breakfast
8.6
WiFi
7.2
Room
7.1
Cleanliness
6.9
Food
6.2
Value
5.8
Amenities
5.2
Location
8.9
Service
8.7
Breakfast
8.5
Room
7.4
Cleanliness
7.1
Food
6.0
Value
5.7
Amenities
5.2
Location
9.4
Service
9.0
Breakfast
8.7
Room
7.9
Cleanliness
7.3
Food
6.3
Value
5.9
Amenities
5.2
Service
9.0
Location
9.0
Breakfast
8.6
Comfort
7.6
Room
7.5
Cleanliness
6.8
Value
6.1
Amenities
4.9
Location
9.2
Service
8.8
Breakfast
8.3
Cleanliness
7.2
Room
6.7
Food
6.0
Value
5.5
Amenities
5.5
6.3 Good
Pros: Great central location right across from the train station, very easy to get anywhere. Early check in time as well was helpful
Cons: Had an issue with payment- was charged both at the beginning and end of my stay, despite my showing the receipt from the first payment. The staff was very incompetent for this occasion, and rude whenever we tried asking any questions. Lots of construction noise- obviously the hotel can't help this but it's very loud even with the windows shut Housekeeping is minimal- only two towels are provided (no hand towel), soap is a "all in one" type which is attached to the wall, and staff had an issue providing us an extra pillow. There are no extras- even a cup of hot water will set you back 2.50
3.7 Mediocre
Pros: Location is great. Entry via Innsbruck central rail station
Coffee and breakfast is pretty good.
Cons: Room smelt terribly of tobacco smoke. Lucky it was a non-smoking room. They told me that the room was very newly renovated but that didnt help much. Now my luggage and my clothes stinks for the rest of my journey.
Room was very warm. Too warm to sleep even though the heater was off. When the window was open you couldn't sleep from the yelling and fighting Men outside at the train station. not the hotels fault but the room temperature may be helped by them.
Asked the receptionist at the counter how to get to the skifields at Nordketten. She gave me a tear off map of the city. Had to work that one out for myself. The real answer would have been to tell me where I had to walk (10min) to get the cablecar up the mountain.
I know these problems are not familiar to the whole IBIS chain as i am now staying in IBIS Nuremberg and it couldnt be more different. In a good way.
9.2 Excellent
Pros: Staff in kitchen were very attentive and helpful.
Cons:
6.3 Good
Pros: They readily accommodated my request for room with a Mountain View. The room was renovated and the bed was comfortable, though on the hard side (which works for me). Location was good as it’s right outside the train station.
Cons: The room wasn’t squeaky clean, nor was it cleaned after the first night. The receptionist was not very friendly and seemed uninterested, when I asked for a restaurant recommendation she seemed like she did me a favor to recommend one place. No info on trips, sightseeing etc. it wasn’t necessary, but makes guests feel more welcome. It’s easy to walk from the hotel to the city center but I wouldn’t stay here in winter as it’s a bit of a walk.
10.0 Excellent
Pros: Very convenient location, very friendly staff. I will definitely come again. The Hotel is located opposite to the Bahnhof and rooms are equipped with sound proof windows.
Cons:
10.0 Excellent
Pros: Awesome location. Close to train and transit. Walking distance to the old town. Great front desk staff.
Cons:
7.5 Good
Pros: The rooms were big with a comfortable bed and shower and the position was excellent.
Cons: I made a temporary reservation for a second night via the hotel, who suggested reserving with the ootion to cancel and after one hour asked the same receptionist to cancel it. When I checked the next morning it hadnt been cancelled. Luckily, a more efficient receptionist did make sure it was cancelled and hopefully, I wont be charged.
9.6 Excellent
Pros: The staff were very friendly and spoke fluent English. The WiFi was very good and the air conditioning was on point. Despite there being a train station and taxi rank just meters from the hotel there was no noise whatsoever, even on a Friday and Saturday night. I made use of the secure underground car park which had a lift directly from the car park to my room level.
Cons: My room was directly above the reception/office and I could hear the telephones ringing early morning.
8.3 Excellent
Pros: Very nice hotel and comfortable.^_^
Cons:
10.0 Excellent
Pros: Perfect place to stay if traveling by train as it is in the station. Many shops for food and other things. Walk out the hotel elevator right into the platform hall of the station. From your room, be at your gate in 2 minutes. If you stay here, you can see other towns in the address by train easily and see more of the beautiful Tyrol Region. Also, very easy walk to most popular areas of Innsbruck.
Cons: I didn't like that it rained during my visit, but no fault of the hotel. :) Would have been nice if there was a mini fridge in the room.
7.5 Good
Pros: Super close to the train station. Staff were friendly and helpful
Cons: No kettle in the room.
The Hotel ibis Innsbruck is located next to Innsbruck train station, just a stone's throw from the center. The hotel is conveniently situated in the heart of Tirol, perfect for cultural, city or business trips, as well as for skiing or hiking. The Innsbruck hotel has 75 air-conditioned rooms with free Internet access, including 2 rooms suitable for those with reduced mobility. Snacks and drinks are available 24/7, as well as an Internet corner and parking (charges apply).
Overall 8.3 Excellent
Based on 2,079 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
8.3
Pros: Very close to the main station. No frills but everything as described. Easy distance to walk all around the town centre. No breakfast offered but there were bakery breakfast places in the nearby station square
Excellent
10.0
Pros: Very central and very friendly.
Excellent
10.0
Pros: The property’s location is perfect walking distance from both the train station and the altstadt. The staff were very accommodating and friendly, even letting us leave our bags after we checked-out so we would not have to carry them while exploring Innsbruck in the morning. A real bonus!
Excellent
9.2
Pros: Queen size comfortable bed. Clean bathroom with soft hot water.
Good
7.9
Pros: Comfortable bed. Easy check in. Was good to have a table and chairs in the room.
Excellent
8.8
Pros: Excellent location in city center, close to railway station. The receptionist was very friendly and helpful. Parking place available just in front of the pension.
Good
7.5
Pros: Very near to main train station and taxi & bus ranks. Quiet room, clean but simple. Small shower with toilet, functional and clean. Lady that checked us in was very helpful and went out of her way to check taxi / transport details for us.
Excellent
10.0
Pros: Excellent localization, very clean. Hair dryer and sink were in the room. Bathroom and toilet were to share with two other rooms. It was very clean. Towels were changed every 2-3 days. As I asked I was also lent a kettle and iron. A great option for an economical stay. Good value for reasonable money.
Good
7.5
Excellent
8.8
Pros: I arrived after check-in hours and the staff was really helpfull and kind. The room was very big and clean. Great location, short walk from the city centre. Wifi worked great.
Details
Reviews
Overall 8.3 Excellent
Based on 2,079 reviews
WiFi
10.0
Location
9.3
Service
8.9
Room
7.4
Amenities
2.8
Breakfast
1.6
Location
9.4
Service
9.0
Room
6.8
Value
6.5
Amenities
2.9
Breakfast
1.4
Service
9.2
Location
9.0
Value
6.5
Comfort
6.4
Room
6.1
Amenities
2.3
Location
8.8
Service
8.2
Room
7.7
Value
6.6
Vibe
5.5
Breakfast
1.3
8.3 Excellent
Pros: Very close to the main station. No frills but everything as described. Easy distance to walk all around the town centre. No breakfast offered but there were bakery breakfast places in the nearby station square
Cons: Nothing
10.0 Excellent
Pros: Very central and very friendly.
Cons:
10.0 Excellent
Pros: The property’s location is perfect walking distance from both the train station and the altstadt. The staff were very accommodating and friendly, even letting us leave our bags after we checked-out so we would not have to carry them while exploring Innsbruck in the morning. A real bonus!
Cons:
9.2 Excellent
Pros: Queen size comfortable bed. Clean bathroom with soft hot water.
Cons: Private parking has only 3-4 places, while there are much more rooms.
7.9 Good
Pros: Comfortable bed. Easy check in. Was good to have a table and chairs in the room.
Cons: No room safe. Remove chair from bathroom and add more towel rails and hooks to hang items. No fan in room for air circulation.
8.8 Excellent
Pros: Excellent location in city center, close to railway station. The receptionist was very friendly and helpful. Parking place available just in front of the pension.
Cons:
7.5 Good
Pros: Very near to main train station and taxi & bus ranks. Quiet room, clean but simple. Small shower with toilet, functional and clean. Lady that checked us in was very helpful and went out of her way to check taxi / transport details for us.
Cons: Nothing really as you know that this is a 'pension' i.e. fairly simple guest house accommodation
10.0 Excellent
Pros: Excellent localization, very clean. Hair dryer and sink were in the room. Bathroom and toilet were to share with two other rooms. It was very clean. Towels were changed every 2-3 days. As I asked I was also lent a kettle and iron. A great option for an economical stay. Good value for reasonable money.
Cons:
7.5 Good
Pros:
Cons: There are only 3 available parking slots and around all the parking are really expensive and on the street you can stay maximum 2 hours.
8.8 Excellent
Pros: I arrived after check-in hours and the staff was really helpfull and kind. The room was very big and clean. Great location, short walk from the city centre. Wifi worked great.
Cons:
A stay at Grand Hotel Europa places you in the heart of Innsbruck, within a 10-minute walk of Tyrolean Provincial Museum and Galerie im Taxispalais. Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Self parking (subject to charges) is available onsite.
Overall 7.8 Good
Based on 3,113 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.6
Pros: Location. Breakfast
Okay
5.4
Excellent
9.6
Excellent
9.6
Pros: Very good location, great breakfast, very clean, comfortable. Everything was great
Excellent
8.8
Pros: Breakfast Atmosphere and hospitality of good old Grand Hotel Location is great. In front of the main railway station and walking distance from the main tourist places.
Mediocre
3.3
Pros: Nothing
Good
6.3
Pros: Great location.
Good
7.9
Pros: location of the hotel; very friendly staff; design of the hotel
Excellent
10.0
Pros: The staff were very helpful, the food service excellent and location handy to the best venues
Okay
4.2
Pros: Nothing I like in this hotel.
Okay
5.8
Pros: Comfy bed
Details
Reviews
Overall 7.8 Good
Based on 3,113 reviews
Location
9.1
Breakfast
8.8
WiFi
7.6
Service
7.1
Food
6.1
Room
5.9
Vibe
5.0
Amenities
4.9
Cleanliness
4.4
Wellness
3.0
Pool
0.0
Breakfast
8.9
Location
8.7
Comfort
7.3
Service
7.1
WiFi
6.4
Room
6.1
Food
5.3
Vibe
4.9
Amenities
4.8
Cleanliness
3.6
Wellness
2.9
Location
9.3
Breakfast
9.1
Service
7.1
Comfort
6.8
Room
5.6
Amenities
4.9
Vibe
4.1
Cleanliness
3.6
Location
9.6
Breakfast
8.9
Service
7.2
Food
6.3
Room
6.2
Cleanliness
5.1
Vibe
4.7
Amenities
4.7
Location
9.1
Breakfast
8.4
Service
7.1
Room
4.6
Cleanliness
4.2
Vibe
3.6
9.6 Excellent
Pros: Location. Breakfast
Cons: Hotel room is wired to system which is hard to see at night (all the electrical switches). Room safe did not lock.
5.4 Okay
Pros:
Cons: Lobby and hallways were around 100degreesF. Cleanliness not great. Half of the light bulbs out on our room. Covers on queen/king beds only big enough for one person. Overall decor of hotel is very cold/unwelcoming, but the staff was very friendly.
9.6 Excellent
Pros:
Cons: Rush for the morning bf
9.6 Excellent
Pros: Very good location, great breakfast, very clean, comfortable. Everything was great
Cons: Everything was ok
8.8 Excellent
Pros: Breakfast Atmosphere and hospitality of good old Grand Hotel Location is great. In front of the main railway station and walking distance from the main tourist places.
Cons:
3.3 Mediocre
Pros: Nothing
Cons: Nothing
6.3 Good
Pros: Great location.
Cons: The property must have been a great hotel to stay in. But today it is very outdated.
7.9 Good
Pros: location of the hotel; very friendly staff; design of the hotel
Cons: bathroom equipments are in poor condition
10.0 Excellent
Pros: The staff were very helpful, the food service excellent and location handy to the best venues
Cons:
4.2 Okay
Pros: Nothing I like in this hotel.
Cons: Hotel carpet looks dirty and dark. Bed is not comfortable at all and quality of bed is very bad ( have sound when turning left and right. I got itchy skin after all.
5.8 Okay
Pros: Comfy bed
Cons: Couldn't park near hotel
A stay at Grand Hotel Europa places you in the heart of Innsbruck, within a 10-minute walk of Tyrolean Provincial Museum and Galerie im Taxispalais. Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Self parking (subject to charges) is available onsite.
With a stay at Alpinpark Hotel, you'll be centrally located in Innsbruck, within a 5-minute drive of Court Church and Imperial Palace. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Overall 7.6 Good
Based on 2,267 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Mediocre
2.9
Pros: Hotel was pretty close to city center, a 20 min walk.
Good
7.9
Pros: Good staff , Nice restaurant
Good
7.5
Pros: Quite comfortable room and very good breakfast.The hotel is not very far from the city center, there is a very pleasant park behind it and also public parking places.
Okay
5.0
Pros: not far from the train station, also a nice park is nearby and the big supermarket
Excellent
9.6
Pros: The breakfast was very good, much to choose from.
Good
7.1
Pros: The breakfast
Excellent
9.2
Pros: Great breakfast including fresh fruit
Excellent
8.8
Pros: Good breakfast, parking,clean room.
Excellent
9.6
Pros: It was the most comfortable hotel I ever stayed in my life! Awesome room, bed, bathroom (ps: the shower there was even better than the one that I have home),... . If you are going to Innsbruck you have to stay there
Details
Reviews
Overall 7.6 Good
Based on 2,267 reviews
Service
8.0
Location
8.0
Breakfast
7.7
Cleanliness
6.2
Bar
5.9
Room
5.6
Amenities
5.2
WiFi
5.1
Comfort
4.7
Vibe
2.8
Service
8.1
Location
7.7
Breakfast
7.6
Food
6.6
Value
6.1
Cleanliness
5.6
Room
4.8
Comfort
4.0
Location
8.4
Service
8.1
Breakfast
7.6
Cleanliness
6.0
Room
5.1
Comfort
5.0
Vibe
2.2
Service
8.0
Location
8.0
Breakfast
7.6
Food
7.0
Cleanliness
6.3
Room
5.1
Comfort
4.2
Vibe
2.5
Room
4.8
2.9 Mediocre
Pros: Hotel was pretty close to city center, a 20 min walk.
Cons: Thid is definitely not a 4 star hotel, maybe 2*. The room as well as the rest of the hotel were not very clean. They offer you a place in the garage for 10 euros but you are not told that your car will be blocked by other guests. We have arrived around 10pm the second night and since all the places in the garage were taken the girl at the reception said that we should leave the car in front of two other parked cars as they are not taking them out. She woke me up at 5:45 am to move my car and yelled at ne to go there quickly since the other guest have also paid for parking. You need to pay 20 Euros to get the key to the minibar available in the room. Sheets were all teared off. During breakfast the staff was really rude. They would not clean the tables even if there were people waiting, would not refill the empty plates, and they started removing all the food 15 minutes earlier than the breakfast end time making everyone in tlheir way stand up and move so that they could pass by.
7.9 Good
Pros: Good staff , Nice restaurant
Cons: During Hot day , room fan is having timer of max 2 hours , During night this is very uncomfortable ,Need to wale up after every 2 hrs to extend timing
7.5 Good
Pros: Quite comfortable room and very good breakfast.The hotel is not very far from the city center, there is a very pleasant park behind it and also public parking places.
Cons: There is a church nearby and unless you are an early bird, church bells might be a problem in the morning. Our room had no air conditioning and we were lucky that it wasn't too hot as otherwise our only cooling option would be a fan. We were also surprised to find out that the minibar was locked and only afterwards we understood that we could get the key in exchange for a deposit.
5.0 Okay
Pros: not far from the train station, also a nice park is nearby and the big supermarket
Cons: rooms are super noisy, you can hear everything - planes, neighbors, street. Was given a room at the top floor with the leaning roof - awful experience, breakfast is very basic
9.6 Excellent
Pros: The breakfast was very good, much to choose from.
Cons: I would have liked more egg dish choices. Also, some days there were not enough large coffee cups.
7.1 Good
Pros: The breakfast
Cons: No air condition and could only open the window slightly plus you had to pay extra for parking within the hotel.
9.2 Excellent
Pros: Great breakfast including fresh fruit
Cons:
8.8 Excellent
Pros: Good breakfast, parking,clean room.
Cons:
9.6 Excellent
Pros: It was the most comfortable hotel I ever stayed in my life! Awesome room, bed, bathroom (ps: the shower there was even better than the one that I have home),... . If you are going to Innsbruck you have to stay there
Cons: Wi-Fi was not great in the room, and the concierge needs to be a little bit more helpful.
With a stay at Alpinpark Hotel, you'll be centrally located in Innsbruck, within a 5-minute drive of Court Church and Imperial Palace. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
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