Best Innsbruck hotels near Alpenverein-Museum
A stay at NALA individuellhotel places you in the heart of Innsbruck, within a 15-minute walk of Galerie im Taxispalais and Tyrolean Provincial Museum. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk.
Overall 9.2 Excellent
Based on 3,217 reviews
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- Couples
- Families
- Solo
- Business
Good
7.9
Pros: Beautiful and smart decor, comfortable bed. Very close to Maria-Theresien-Straße.
Excellent
9.6
Pros: The room with a bath on a plinth at the end of the bed. The breakfast was good. Responsive and very helpful reception staff
Excellent
10.0
Pros: Super staff, Room was clean nice view. Access to kitchen for plates and utensils. felt like a super high end hostel. Amazing place.
Good
6.7
Pros: Cleanliness
Excellent
8.8
Pros: The room was distinctively styled and had several quirky ‘arty’ features that we appreciated. Staff were very nice. The nearby bakery was excellent. Very convenient, too, to the railway station.
Excellent
10.0
Pros: Amazing hotel. We did get an upgrade to the junior suite so that was amazing. It’s a great fun hotel and a please to stay in. I had work emails to do of an evening and the business suite was fantastic. Great fun and I want to add some of the design elements to my house. Great front of house and nothing too much trouble. Had an nespresso machine which kept the wife in coffee. Stay if just for the gold tiled bathroom. Would definitely recommend. 6 ⭐️ Great little gym, sauna and a magical reading tv room.
Excellent
9.6
Pros: Room size, friendly and helpful staff, great breakfast (albeit expensive)
Good
7.9
Pros: The design of the hotel and the room is beautiful, it is very modern and different. I had the studio flat and to be honest, the set up is amazing. There is everything for you to feel almost like home.
Excellent
9.6
Pros: The location was good, near to train station and 10-15 minutes walk to major attractions. The room was spacious for two pax and we had a very comfortable stay, highly recommended.
Excellent
10.0
Pros: The hotel was marvellous, just wonderful! We were upgraded to one of the larger rooms with special design and with a nice balcony/terrass. The staff was very nice and helpful.
Excellent
10.0
Pros: Service is outstanding, across the board and in all contact points we had with the hotel. Nala is truly a boutique hotel - every room is unique and you can see actual photos of each room when booking online. Additional positive things include:
- Great breakfast and totally worth the Euro 15 per person
- The restaurant recommendations made by the front desk
- Location - close to everything, but not too close to the tourist-heavy areas.
- Finally, a mere 7-8 minute walk from the train station (in case you come in by train)
Overall, lovely place and highly recommend. We'll be staying here next time we visit Innsbruck!
Details
Reviews
Overall 9.2 Excellent
Based on 3,217 reviews
WiFi
10.0
Vibe
9.7
Service
9.7
Location
9.2
Amenities
9.1
Breakfast
8.3
Room
8.2
Wellness
6.0
Comfort
5.7
Value
5.3
Vibe
9.7
Service
9.7
Location
9.2
Amenities
8.9
Breakfast
7.8
Room
7.7
Value
4.9
Comfort
4.9
Service
9.8
Location
9.4
Amenities
9.2
Room
8.2
Breakfast
8.1
Comfort
6.0
Value
5.3
Service
9.8
Vibe
9.7
Amenities
9.4
Location
9.0
Room
7.9
Service
9.8
Vibe
9.6
Location
8.9
Room
7.8
7.9 Good
Pros: Beautiful and smart decor, comfortable bed. Very close to Maria-Theresien-Straße.
Cons: The shower was really small. The bathroom in general was very small.
9.6 Excellent
Pros: The room with a bath on a plinth at the end of the bed. The breakfast was good. Responsive and very helpful reception staff
Cons: A little expensive but in a great location
10.0 Excellent
Pros: Super staff, Room was clean nice view. Access to kitchen for plates and utensils. felt like a super high end hostel. Amazing place.
Cons: Nothing.
6.7 Good
Pros: Cleanliness
Cons: Rooms a bit small
8.8 Excellent
Pros: The room was distinctively styled and had several quirky ‘arty’ features that we appreciated. Staff were very nice. The nearby bakery was excellent. Very convenient, too, to the railway station.
Cons: Nothing, really
10.0 Excellent
Pros: Amazing hotel. We did get an upgrade to the junior suite so that was amazing. It’s a great fun hotel and a please to stay in. I had work emails to do of an evening and the business suite was fantastic. Great fun and I want to add some of the design elements to my house. Great front of house and nothing too much trouble. Had an nespresso machine which kept the wife in coffee. Stay if just for the gold tiled bathroom. Would definitely recommend. 6 ⭐️ Great little gym, sauna and a magical reading tv room.
Cons: Nothing
9.6 Excellent
Pros: Room size, friendly and helpful staff, great breakfast (albeit expensive)
Cons: Pillows
7.9 Good
Pros: The design of the hotel and the room is beautiful, it is very modern and different. I had the studio flat and to be honest, the set up is amazing. There is everything for you to feel almost like home.
Cons: There is no heater at all in the flat, nor in the bathroom. We were in Innsbruck in a very rainy day, and the inside temperature in the room was only 19 degrees.... unfortunately, I got a cold for the rest of my stay in Austria which wasn't so nice! The reception told me that at this time of the year only fans were provided. I came to know on a last minute that there had also bedrooms which were much cheaper than the studios, I tried to change before check in and they refused.
9.6 Excellent
Pros: The location was good, near to train station and 10-15 minutes walk to major attractions. The room was spacious for two pax and we had a very comfortable stay, highly recommended.
Cons:
10.0 Excellent
Pros: The hotel was marvellous, just wonderful! We were upgraded to one of the larger rooms with special design and with a nice balcony/terrass. The staff was very nice and helpful.
Cons:
10.0 Excellent
Pros: Service is outstanding, across the board and in all contact points we had with the hotel. Nala is truly a boutique hotel - every room is unique and you can see actual photos of each room when booking online. Additional positive things include:
- Great breakfast and totally worth the Euro 15 per person
- The restaurant recommendations made by the front desk
- Location - close to everything, but not too close to the tourist-heavy areas.
- Finally, a mere 7-8 minute walk from the train station (in case you come in by train)
Overall, lovely place and highly recommend. We'll be staying here next time we visit Innsbruck!
Cons: None
A stay at NALA individuellhotel places you in the heart of Innsbruck, within a 15-minute walk of Galerie im Taxispalais and Tyrolean Provincial Museum. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk.
With a stay at Stage 12 Hotel by Penz, you'll be centrally located in Innsbruck, within a 5-minute walk of Galerie im Taxispalais and Golden Roof. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Overall 9.1 Excellent
Based on 5,379 reviews
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- Couples
- Families
- Solo
- Business
Excellent
8.3
Pros: Location,breakfast ,lobby design
Excellent
9.2
Pros: Great location and wonderful breakfast. Parking is not a problem. Parking lot can be used near. A nice hotel for to sleep and hang around.
Excellent
9.2
Pros: unique prime location, staff and management very helpful and friendly, decent room size with 2 grand windows that open to Maria-Theresen St!
Excellent
9.7
Pros: Very clean hotel. Modern interior design. Hotel is located in a fantastic location in the center of the city.
Excellent
10.0
Pros: The location of the hotel
Good
7.5
Pros: Location Staff
Okay
5.4
Pros: The location was perfect
Excellent
8.3
Pros: Location
Excellent
10.0
Pros: We had a mountain view from our window - which was spectacular
Excellent
8.3
Pros: Family of 4 stayed here for 2 nights on the way to Italy. Location is exceptional, you walk out onto the main central square, or can access a nice shopping centre to the rear. Parking is really good public car park, but has a lift direct to the hotel. Family room with double bed and bunk beds was very nice. Had a lovely seating area to relax, next to the window. Kids loved it.
Excellent
10.0
Pros: Parking nearby hotel. Nice location and friendly staff.
Details
Reviews
Overall 9.1 Excellent
Based on 5,379 reviews
Vibe
9.7
Location
9.5
Breakfast
9.4
Service
9.2
Amenities
8.2
Room
7.7
WiFi
7.7
Comfort
5.8
Pool
0.0
Breakfast
9.4
Location
9.4
Service
9.3
Room
8.0
Value
5.7
Vibe
9.8
Location
9.6
Breakfast
9.2
Service
8.5
Room
7.7
Value
6.2
Vibe
9.7
Breakfast
9.6
Location
9.5
Service
9.2
Room
8.5
Vibe
9.6
Breakfast
9.4
Location
9.4
Service
9.3
Room
7.6
Comfort
5.6
8.3 Excellent
Pros: Location,breakfast ,lobby design
Cons:
9.2 Excellent
Pros: Great location and wonderful breakfast. Parking is not a problem. Parking lot can be used near. A nice hotel for to sleep and hang around.
Cons: Rooms are clean but family rooms does not have any view. That is why rooms are mostly dark.
9.2 Excellent
Pros: unique prime location, staff and management very helpful and friendly, decent room size with 2 grand windows that open to Maria-Theresen St!
Cons: Maybe this is not essential for some travelers but be aware that bedsite tables are microscopic, not usable for storing any items (eg. books, water glass etc.), a table in the room is also very small and only one armchair in the room for 2 people.
9.7 Excellent
Pros: Very clean hotel. Modern interior design. Hotel is located in a fantastic location in the center of the city.
Cons: A little expensive.
10.0 Excellent
Pros: The location of the hotel
Cons: The location and clean
7.5 Good
Pros: Location Staff
Cons: Room service
5.4 Okay
Pros: The location was perfect
Cons: The bed were very uncomfortable. You had to check the crockery in the breakfast area to make sure it was clean. Only a kettle in the room no other items including cups.
8.3 Excellent
Pros: Location
Cons: Different floor with my children
10.0 Excellent
Pros: We had a mountain view from our window - which was spectacular
Cons: The location was excellent - & in the pedestrian centre of the old town - but it was difficult to find the parking garage
8.3 Excellent
Pros: Family of 4 stayed here for 2 nights on the way to Italy. Location is exceptional, you walk out onto the main central square, or can access a nice shopping centre to the rear. Parking is really good public car park, but has a lift direct to the hotel. Family room with double bed and bunk beds was very nice. Had a lovely seating area to relax, next to the window. Kids loved it.
Cons: The bath did have a slightly blocked plug, so would fill up as you shower.
10.0 Excellent
Pros: Parking nearby hotel. Nice location and friendly staff.
Cons: Nothing
With a stay at Stage 12 Hotel by Penz, you'll be centrally located in Innsbruck, within a 5-minute walk of Galerie im Taxispalais and Golden Roof. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
With a stay at Hotel Maximilian Stadthaus Penz, you'll be centrally located in Innsbruck, within a 5-minute walk of Golden Roof and Cathedral of St. James. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Overall 9.1 Excellent
Based on 2,536 reviews
All reviews
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- Couples
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- Solo
- Business
Good
6.7
Pros: Close to Old Town. Great parking under the Penz.
Good
6.3
Excellent
10.0
Pros: Fantastic breakfast and lovely staff
Excellent
9.6
Pros: Clean and very modern. Rooms on the tiny side but not claustrophobic.
Excellent
10.0
Pros: Excellent comfort. Central location. Helpful & accommodating staff. Air conditioning. Outstanding breakfast buffet. Soundproof windows
Excellent
9.2
Pros: Probably the most cleanest hotel in Europe (in world) compared to literally dozens of similar pricey hotels.
Excellent
10.0
Pros: Breakfast! One of the best i ever had! Location is central, I could see the colorful houses from my window. Staff is friendly and helpful.
Excellent
9.6
Pros: Very central, size of room was great friendly staff.
Okay
5.8
Pros: Breakfast is excellent Location is great, although the town is very small and it doesn't matter
Details
Reviews
Overall 9.1 Excellent
Based on 2,536 reviews
Breakfast
9.8
Cleanliness
9.6
Service
9.4
Food
9.3
Location
9.2
Room
7.3
WiFi
6.6
Amenities
5.7
Comfort
5.1
Breakfast
9.8
Location
9.3
Service
9.1
Room
7.5
Comfort
5.6
Amenities
5.3
Breakfast
9.3
Service
8.8
Location
8.6
Room
6.7
Amenities
5.7
Comfort
5.0
WiFi
4.7
Service
9.6
Breakfast
9.6
Location
9.4
Room
6.9
Comfort
5.1
Breakfast
9.8
Service
9.5
Location
9.3
Room
7.0
6.7 Good
Pros: Close to Old Town. Great parking under the Penz.
Cons: Extremely small room. Bathroom lacked privacy. Furniture was shabby. Breakfast 30 euro was underwhelming.
6.3 Good
Pros:
Cons: We asked for quiet room when we booked our room. Instead we get room 3m from restaurant (just at front of our window at the same level) with 100 seats, full of people until late night. Just impossible to rest!!!
10.0 Excellent
Pros: Fantastic breakfast and lovely staff
Cons:
9.6 Excellent
Pros: Clean and very modern. Rooms on the tiny side but not claustrophobic.
Cons:
10.0 Excellent
Pros: Excellent comfort. Central location. Helpful & accommodating staff. Air conditioning. Outstanding breakfast buffet. Soundproof windows
Cons:
9.2 Excellent
Pros: Probably the most cleanest hotel in Europe (in world) compared to literally dozens of similar pricey hotels.
Cons: Breakfast is great, more than dozen fruits, Morning coffee quality was under average. I expect in Austria much more better quality. The normal coffee was slightly under average, and one morning I asked for decaffeinated, which was instant Nescafe or similar, I passed it. I expect freshly grounded quality coffee for this price, or at least much better quality
10.0 Excellent
Pros: Breakfast! One of the best i ever had! Location is central, I could see the colorful houses from my window. Staff is friendly and helpful.
Cons: The only complaint is we had to find parking and it’s a bit pricy in the city center (18.2 Euro) for one night. The hotel actually offers discounted parking across the street but we were not informed prior to arriving.
9.6 Excellent
Pros: Very central, size of room was great friendly staff.
Cons: Nothing
5.8 Okay
Pros: Breakfast is excellent Location is great, although the town is very small and it doesn't matter
Cons: Glass doors in the toilet with huge gaps. Come on.
With a stay at Hotel Maximilian Stadthaus Penz, you'll be centrally located in Innsbruck, within a 5-minute walk of Golden Roof and Cathedral of St. James. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services.
The Hotel Congress is at the foot of the Tyrolean Alps, just a few minutes walking distance from the historic old town and Innsbruck exhibition centre, right next to the Nordketten funicular railway. The 104 rooms and 2 suites combine elegant design with wood and offer all the amenities of a modern hotel.
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Overall 9.0 Excellent
Based on 3,543 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
7.1
Pros: Good, clean and spacious rooms
Excellent
10.0
Pros: Amazing, modern interior. Room was big and spacious with big windows overlooking the mountains. The hotel was only about 10 minutes walk to the city centre which was great :)
Excellent
8.8
Pros: Great location, only a few hundred metres from the centre of town, and right across the road from the cable car Löwenhaus stop. Nice underground parking bays.
Good
7.5
Pros: Location cleanliness
Excellent
10.0
Pros: Good location ,friendly staff and very clean rooms
Excellent
10.0
Pros: Great quality for such price
Excellent
10.0
Pros: Everything was as expected. Very pleasant stay. Will certainly return.
Excellent
9.6
Pros: The hotel is close to the Old Town, has nice rooms and delicious breakfast. It is worth spending more than one night in.
Good
6.7
Pros: Hotel itself is modern and clean and a short distance from the centre.
Excellent
10.0
Pros: The wellness space
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Details
Reviews
Overall 9.0 Excellent
Based on 3,543 reviews
WiFi
9.7
Vibe
9.3
Location
9.3
Breakfast
8.9
Comfort
8.8
Service
8.7
Room
8.7
Cleanliness
7.5
Location
9.5
Comfort
9.0
Room
9.0
Breakfast
8.6
Service
8.6
Food
6.9
Location
9.4
Breakfast
9.0
Room
8.8
Service
8.5
Location
9.2
Breakfast
8.8
Service
8.7
Comfort
8.6
Room
8.4
Cleanliness
7.1
Location
9.5
Comfort
8.8
Room
8.3
7.1 Good
Pros: Good, clean and spacious rooms
Cons: No complimentary tea and coffee bags in room.
10.0 Excellent
Pros: Amazing, modern interior. Room was big and spacious with big windows overlooking the mountains. The hotel was only about 10 minutes walk to the city centre which was great :)
Cons:
8.8 Excellent
Pros: Great location, only a few hundred metres from the centre of town, and right across the road from the cable car Löwenhaus stop. Nice underground parking bays.
Cons:
7.5 Good
Pros: Location cleanliness
Cons: Nothing specific
10.0 Excellent
Pros: Good location ,friendly staff and very clean rooms
Cons:
10.0 Excellent
Pros: Great quality for such price
Cons:
10.0 Excellent
Pros: Everything was as expected. Very pleasant stay. Will certainly return.
Cons:
9.6 Excellent
Pros: The hotel is close to the Old Town, has nice rooms and delicious breakfast. It is worth spending more than one night in.
Cons: ——
6.7 Good
Pros: Hotel itself is modern and clean and a short distance from the centre.
Cons: Hotel itself is modern and clean and a short distance from the centre. However our experience at check in and during our stay was not great. We were accused of upsetting a staff member (which we did not) and we were made to feel unwelcome. Complaining to the manager resulted in weak excuses with no apology and after emailing the head of operations i have yet to receive any response or apology (2 weeks later). Innsbruck is lovely, the people of Innsbruck are welcoming, staff at this hotel are not.
10.0 Excellent
Pros: The wellness space
Cons: None
The Hotel Congress is at the foot of the Tyrolean Alps, just a few minutes walking distance from the historic old town and Innsbruck exhibition centre, right next to the Nordketten funicular railway. The 104 rooms and 2 suites combine elegant design with wood and offer all the amenities of a modern hotel.
Overall 9.0 Excellent
Based on 3,049 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
7.9
Pros: The staff were helpful and nice and the location is very good, many choices for breakfast.
Excellent
10.0
Pros: We enjoied a lot the breakfast and we appreciate the attention and amability of the staff. The location and the room facilities were also great.
Excellent
8.3
Pros: great breakfast, location and facilities
Excellent
10.0
Pros: Very good breakfast
Good
7.9
Pros: Location was very good, breakfast was vey good.
Excellent
10.0
Pros: Close to the centre. Easy parking and spacious clean room.
Excellent
10.0
Pros: The breakfast was amazing, the location was just perfect for everything in Innsbruck, and staff was more than helpful
Excellent
9.2
Pros: In the historical city center. The parking was near the hotel.
Excellent
9.2
Pros: Lovely staff, breakfast was great, fantastic location for coming to/from central station and walking to Old town.
Excellent
9.6
Pros: Literally everything else except the shower door.
Excellent
10.0
Pros: Great location Super friendly & sincere staffs Great communication Good breakfast Comfortable beds and pillows
Details
Reviews
Overall 9.0 Excellent
Based on 3,049 reviews
Service
9.7
Breakfast
9.7
Location
9.4
Vibe
9.1
WiFi
7.6
Room
6.7
Value
6.3
Comfort
4.9
Bar
1.0
Breakfast
10.0
Service
9.9
Location
9.6
Room
6.0
Comfort
4.0
Location
9.7
Service
9.6
Breakfast
9.5
Room
4.6
Comfort
3.2
Service
9.8
Breakfast
9.8
Location
9.5
Room
6.0
Breakfast
9.8
Location
9.5
Room
6.5
7.9 Good
Pros: The staff were helpful and nice and the location is very good, many choices for breakfast.
Cons: The bed is extremely small just like single size. Toilet is too dark, the light sometimes doesn’t work and the rubbish bin doesn’t clean up.
10.0 Excellent
Pros: We enjoied a lot the breakfast and we appreciate the attention and amability of the staff. The location and the room facilities were also great.
Cons:
8.3 Excellent
Pros: great breakfast, location and facilities
Cons: Parking arrangement comicated. Family room not really a family room but a normal room with a small extension.
10.0 Excellent
Pros: Very good breakfast
Cons:
7.9 Good
Pros: Location was very good, breakfast was vey good.
Cons: Shower cabin is too small, rooms were on the small side as well.
10.0 Excellent
Pros: Close to the centre. Easy parking and spacious clean room.
Cons: Nothing
10.0 Excellent
Pros: The breakfast was amazing, the location was just perfect for everything in Innsbruck, and staff was more than helpful
Cons:
9.2 Excellent
Pros: In the historical city center. The parking was near the hotel.
Cons: The sofa bed was not very large for an adult (18y) and a child (15y).
9.2 Excellent
Pros: Lovely staff, breakfast was great, fantastic location for coming to/from central station and walking to Old town.
Cons: It got quite hot in the room in the evening which is to be expected in summer, so a fan might be helpful. It was a bit too noisy to open the windows (people coming home in the early hours, not traffic).
9.6 Excellent
Pros: Literally everything else except the shower door.
Cons: The shower door was put of its hinges and you could flood your bathroom.
10.0 Excellent
Pros: Great location Super friendly & sincere staffs Great communication Good breakfast Comfortable beds and pillows
Cons: No onsite carpark
Stay at this first class Innsbruck hotel and experience the best in Tyrolean hospitality. The Best Western Plus Hotel Goldener Adler is centrally located in the very heart of Old Town Innsbruck and is within easy walking distance to the cultural attractions of the city such as museums, art galleries, University Center and Congress Center. Hotel guests will appreciate nearby access to train or bus connections to Swarovski Crystal World and the Austrian alpine mountains for spectacular skiing, snowboarding and hiking. The family run Best Western Plus Hotel Goldener Adler was built in 1390 and is historically preserved as one of the oldest hotels in Europe. The hotel offers comfortable accommodations and modern amenities such cable satellite Television, air condition, free WIFI, coffee or tea maker, iron and ironing board and a hairdryer. Pets are allowed. A friendly and knowledgeable staff is ready to ensure a memorable stay in Innsbruck. Make an online reservation today at the Best Western Plus Hotel Goldener Adler! A city tax of 1.00 EUR per person per night is included in the room rate.
Overall 9.0 Excellent
Based on 1,451 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
Excellent
10.0
Pros: Comfort, clean and very nice staff
Excellent
10.0
Pros: Wonderful atmosphere.
Good
6.3
Pros: Location only
Excellent
8.8
Pros: This iconic and historic property never disappoints. I have stayed here a few times and on each occasion have enjoyed the atmosphere and the service. It’s like stepping back in time to a more genteel age. The rooms are spacious and classic, while the public areas are typical Tyrollean furnishings. I’d definitely go back next time I’m in Innsbruck.
Good
7.5
Excellent
9.6
Pros: Wonderfully located hotel in the old part of Innsbruck. The hotel itself has character and charm and the staff were super. Breakfast was amazing with lots of choice on the buffet. We ate in the hotel one night and the food and service was excellent.
Excellent
9.2
Pros: This is one of the oldest Hotels in Europe, if not the world. To be staying at a place where emperors, princes, Mozart and Goethe have stayed too is mindboggling. The rooms are clean, comfortable, the shower is great, with great temperature range, high pressure and a fixed rain shower as well as a movable shower head. The breakfast is very good also, with a small but rounded selection of everthing one could want, from sweet to salty, hearty to healthy. I especially liked the eggs, coming in varying degrees of doneness, the anti pasti, the tyrolean cured ham, as well as the selection of musli. The location of the hotel cannot be beat - it is literally right next to the Golden Roof, THE most iconic landmark of the city Innsbruck., not more than 2 Minutes to the river and 5 Minutes to the Congress Center, where one can take a shuttle bus to the Svarovski Kristallwelten or take the Hungerburgbahn up to the mountains.
Excellent
10.0
Pros: Great location great staff
Excellent
10.0
Pros: Such friendly staff. From the front desk to the kitchen staff. All were always happy to help. The room itself had a large shower which is not typical. Loved our stay.
Excellent
10.0
Pros: The staff is so wonderful
Excellent
10.0
Pros: Nothing more to say...
Excellent
10.0
Pros: LOCATION, LOCATION , LOCATION! Best staff ever !
Details
Reviews
Overall 9.0 Excellent
Based on 1,451 reviews
Service
9.7
Location
9.3
Breakfast
8.3
Room
7.9
Cleanliness
7.6
WiFi
7.3
Comfort
6.7
Bar
4.4
Service
9.6
Location
8.9
Breakfast
8.3
Cleanliness
7.1
Comfort
6.0
Room
5.9
WiFi
5.5
Service
9.8
Location
9.4
Breakfast
8.6
Room
7.5
Cleanliness
7.0
Service
9.8
Location
9.5
Room
7.4
Service
9.8
Location
9.4
Room
7.3
10.0 Excellent
Pros: Comfort, clean and very nice staff
Cons: No
10.0 Excellent
Pros: Wonderful atmosphere.
Cons:
6.3 Good
Pros: Location only
Cons: Very old building Room too small
8.8 Excellent
Pros: This iconic and historic property never disappoints. I have stayed here a few times and on each occasion have enjoyed the atmosphere and the service. It’s like stepping back in time to a more genteel age. The rooms are spacious and classic, while the public areas are typical Tyrollean furnishings. I’d definitely go back next time I’m in Innsbruck.
Cons: The only issue is parking to unload a car. There are just 3 loading spaces at the end of the pedestrian precinct and great competition to get into them. Then you have to take the car over to the Altstadt car park. If you have a lot of luggage it’s a pain ferrying it back and forth. But I guess that’s the price for keeping the old town mostly car free.
7.5 Good
Pros:
Cons: Clear glass toilette door Missing minibar
9.6 Excellent
Pros: Wonderfully located hotel in the old part of Innsbruck. The hotel itself has character and charm and the staff were super. Breakfast was amazing with lots of choice on the buffet. We ate in the hotel one night and the food and service was excellent.
Cons: Cannot think of anything.
9.2 Excellent
Pros: This is one of the oldest Hotels in Europe, if not the world. To be staying at a place where emperors, princes, Mozart and Goethe have stayed too is mindboggling. The rooms are clean, comfortable, the shower is great, with great temperature range, high pressure and a fixed rain shower as well as a movable shower head. The breakfast is very good also, with a small but rounded selection of everthing one could want, from sweet to salty, hearty to healthy. I especially liked the eggs, coming in varying degrees of doneness, the anti pasti, the tyrolean cured ham, as well as the selection of musli. The location of the hotel cannot be beat - it is literally right next to the Golden Roof, THE most iconic landmark of the city Innsbruck., not more than 2 Minutes to the river and 5 Minutes to the Congress Center, where one can take a shuttle bus to the Svarovski Kristallwelten or take the Hungerburgbahn up to the mountains.
Cons: Probably because of its highly extraordinary, long and illustrous history, it is all the more disappointing, that little of it can be felt throughout. Some plaques on the walls next to the room doors recount the lives and deeds of famous previous tenants, but they are no more than a few lines out of a wiki, printed on cheap paper. The hotel belongs to the Best Western chain and the ordinariness of the partially already somewhat dated interior decoration is a constant reminder of the hotels corporate parents. We unfortunately had a smallish room, facing a run down light well / courtyard, the mini bar was not in use and there were no slippers provided. All in all a somewhat mediocre experience, in terms of hardware.
10.0 Excellent
Pros: Great location great staff
Cons: Great location great staff Excellent breakfast
10.0 Excellent
Pros: Such friendly staff. From the front desk to the kitchen staff. All were always happy to help. The room itself had a large shower which is not typical. Loved our stay.
Cons: No complaints whatsoever
10.0 Excellent
Pros: The staff is so wonderful
Cons:
10.0 Excellent
Pros: Nothing more to say...
Cons:
10.0 Excellent
Pros: LOCATION, LOCATION , LOCATION! Best staff ever !
Cons: Keep AC on in October!
Stay at this first class Innsbruck hotel and experience the best in Tyrolean hospitality. The Best Western Plus Hotel Goldener Adler is centrally located in the very heart of Old Town Innsbruck and is within easy walking distance to the cultural attractions of the city such as museums, art galleries, University Center and Congress Center. Hotel guests will appreciate nearby access to train or bus connections to Swarovski Crystal World and the Austrian alpine mountains for spectacular skiing, snowboarding and hiking. The family run Best Western Plus Hotel Goldener Adler was built in 1390 and is historically preserved as one of the oldest hotels in Europe. The hotel offers comfortable accommodations and modern amenities such cable satellite Television, air condition, free WIFI, coffee or tea maker, iron and ironing board and a hairdryer. Pets are allowed. A friendly and knowledgeable staff is ready to ensure a memorable stay in Innsbruck. Make an online reservation today at the Best Western Plus Hotel Goldener Adler! A city tax of 1.00 EUR per person per night is included in the room rate.
A stay at Hotel Innsbruck places you in the heart of Innsbruck, within a 5-minute walk of Golden Roof and City Tower. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8.9 Excellent
Based on 4,851 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
10.0
Pros: Excellent location great with bikes storage. Very comfortable
Okay
5.4
Pros: The location
Excellent
10.0
Pros: Absolutely fabulous - everything was fantastic. The staff were welcoming and friendly, beds were very comfortable and breakfast was superb.
Excellent
9.6
Pros: Location and nice area parking
Excellent
9.2
Pros: Position of the hotel, beautiful room
Good
7.9
Pros: It was great and staff were very nice and attentive.
Excellent
9.2
Pros: Beds were very comfortable, swimming pool was a nice extra.
Excellent
9.2
Pros: The hotel is in the center of the old city and the room is large and clean. The staffs were polite and attentive from my reservation. The restaurant at the hotel was calm and beautiful. The quality of the menu was in particular excellent. I'd like to recommend this hotel.
Excellent
10.0
Pros: Ideally located near the old city center and the river. Numerous shops and restaurants just steps away, but the hotel was wonderfully quiet. Our room was quite comfortable and we slept well for four nights. The pool, spa, dining and lobby areas were comfortable and well designed.
Excellent
10.0
Pros: Clean, comfortable, good value.
Details
Reviews
Overall 8.9 Excellent
Based on 4,851 reviews
Breakfast
9.4
Location
9.0
Service
8.6
Vibe
8.5
Room
8.0
Cleanliness
7.6
Food
7.0
Amenities
6.5
WiFi
6.2
Breakfast
9.3
Service
9.3
Location
9.1
Room
8.3
Cleanliness
7.4
Food
6.9
Amenities
6.5
Breakfast
9.4
Location
9.4
Service
9.1
Room
7.7
Cleanliness
7.0
Food
7.0
Comfort
6.6
Amenities
6.0
Breakfast
9.5
Location
9.2
Service
8.9
Room
7.8
Comfort
7.2
10.0 Excellent
Pros: Excellent location great with bikes storage. Very comfortable
Cons:
5.4 Okay
Pros: The location
Cons: Breakfast was too limited in its offering, clearly not 4 star standard.
10.0 Excellent
Pros: Absolutely fabulous - everything was fantastic. The staff were welcoming and friendly, beds were very comfortable and breakfast was superb.
Cons: Nothing!
9.6 Excellent
Pros: Location and nice area parking
Cons: Restaurant
9.2 Excellent
Pros: Position of the hotel, beautiful room
Cons:
7.9 Good
Pros: It was great and staff were very nice and attentive.
Cons: I booked a 4-person family room and it came with a queen size bed and a sofa bed. It's not worth the price.
9.2 Excellent
Pros: Beds were very comfortable, swimming pool was a nice extra.
Cons: Room was slightly smelly on arrival and during stay.
9.2 Excellent
Pros: The hotel is in the center of the old city and the room is large and clean. The staffs were polite and attentive from my reservation. The restaurant at the hotel was calm and beautiful. The quality of the menu was in particular excellent. I'd like to recommend this hotel.
Cons: The restaurant of the dinner was a little hot. There would have been air conditional.
10.0 Excellent
Pros: Ideally located near the old city center and the river. Numerous shops and restaurants just steps away, but the hotel was wonderfully quiet. Our room was quite comfortable and we slept well for four nights. The pool, spa, dining and lobby areas were comfortable and well designed.
Cons: Nothing we didn’t like
10.0 Excellent
Pros: Clean, comfortable, good value.
Cons: There was nothing to complain.
A stay at Hotel Innsbruck places you in the heart of Innsbruck, within a 5-minute walk of Golden Roof and City Tower. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
A stay at Hotel Mondschein places you in the heart of Innsbruck, within a 5-minute walk of Golden Roof and City Tower. Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
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Overall 8.9 Excellent
Based on 1,554 reviews
All reviews
- All reviews
Excellent
9.2
Pros: Location is wonderful. Friendly helpful staff. Great Italian restaurant right around corner
Good
7.1
Pros: Friendly reception staff. Good sized family room with views of the river. Clean hotel.
Excellent
10.0
Pros: The breakfast was fine - looking out over the river and bridge into the centre of the old city. Good choice of food and pleasant surroundings. The reception when we arrived and at check out was very friendly, helpful and informative. The hotel garage is just round the corner.
Excellent
9.6
Pros: good, very early (6 am) breakfast, nice rooms, good location near the old city
Excellent
10.0
Pros: Every thing else :)
Excellent
9.6
Pros: Great location, our room was not towards the road and therefore quiet. Really cool was to see "the stars" on the ceiling at night.
Good
7.5
Pros: An excellent location looking over the river towards the old town. Breakfast was good. The reception staff went out of their way to be helpful and we really appreciated that.
Excellent
9.2
Pros: Great location. Friendly people. Nice breakfast. Comfortable room.
Excellent
8.8
Pros: Breakfast was fabulous. Pastries and coffee were really divine. We had the family suite and the rooms/bathrooms were really great.
Excellent
10.0
Pros: The location, room, breakfast, bar and friendly staff were fantastic. The town is right opposite over the river making it quick and easy to get about.
Okay
5.3
Pros: We like the atmosphere and the courtesy of the hotel staff. The fact that the hotel is very close to the center of the town makes it perfect for visiting Innsbruck and in particular for enjoying the shooping.
Good
6.7
Pros: very friendly and helpful staffs
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Cons: $self.cons
Okay
5.3
Pros: The location to the town was great. 5 minutes walk to the centre of town. The breakfasts were pretty good also.
Good
6.0
Pros: The location was good. So was the breakfast.
Good
6.3
Pros: The room was spacious with great amenities. It was clean and comfortable. We had a beautiful view of the river and city and it was in a great location.Good breakfast.
Good
7.6
Pros: Central to Innsbruck, Reception very polite and always ready to help, local knowledge very good. Very comfortable room, super bathroom
Good
6.0
Pros: location, comfort of room
Good
7.2
Pros: The comfort and high standard The design of the room
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Cons: $self.cons
Good
6.4
Pros: The new bathroom with towel warmer and the bathtub was great!
Okay
4.4
Pros: Great location
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Details
Reviews
Overall 8.9 Excellent
Based on 1,554 reviews
Cleanliness
9.2
Comfort
8.7
Location
9.6
Services
8.6
Staff
9.2
Value for money
8.3
9.2 Excellent
Pros: Location is wonderful. Friendly helpful staff. Great Italian restaurant right around corner
Cons:
7.1 Good
Pros: Friendly reception staff. Good sized family room with views of the river. Clean hotel.
Cons: Previous guest had left a coat in the wardrobe, and there was a fish in the fridge.
10.0 Excellent
Pros: The breakfast was fine - looking out over the river and bridge into the centre of the old city. Good choice of food and pleasant surroundings. The reception when we arrived and at check out was very friendly, helpful and informative. The hotel garage is just round the corner.
Cons: All was fine.
9.6 Excellent
Pros: good, very early (6 am) breakfast, nice rooms, good location near the old city
Cons: no parking
10.0 Excellent
Pros: Every thing else :)
Cons: No wasserkocher (kettle to heat water).
9.6 Excellent
Pros: Great location, our room was not towards the road and therefore quiet. Really cool was to see "the stars" on the ceiling at night.
Cons:
7.5 Good
Pros: An excellent location looking over the river towards the old town. Breakfast was good. The reception staff went out of their way to be helpful and we really appreciated that.
Cons: Had to pay a hefty fee for car park facilities.
9.2 Excellent
Pros: Great location. Friendly people. Nice breakfast. Comfortable room.
Cons: There was an admin error on checking out. But it was rectified quickly and easily by the staff.
8.8 Excellent
Pros: Breakfast was fabulous. Pastries and coffee were really divine. We had the family suite and the rooms/bathrooms were really great.
Cons: Our rooms were really really noisy. It sounded like we were next to a bus depot or equivalent. This caused disturbed sleep so not an insignificant level of noise. The towels were too small (but this is being picky!)
10.0 Excellent
Pros: The location, room, breakfast, bar and friendly staff were fantastic. The town is right opposite over the river making it quick and easy to get about.
Cons: Nothing. This was a great hotel.
5.3 Okay
Pros: We like the atmosphere and the courtesy of the hotel staff. The fact that the hotel is very close to the center of the town makes it perfect for visiting Innsbruck and in particular for enjoying the shooping.
Cons: The smell coming from the smoking area of the bar and from the kitchen that was very strong on our floor and in the room.
6.7 Good
Pros: very friendly and helpful staffs
5.3 Okay
Pros: The location to the town was great. 5 minutes walk to the centre of town. The breakfasts were pretty good also.
Cons: No views from the room, and the room was very small.
6.0 Good
Pros: The location was good. So was the breakfast.
Cons: The heating system in the room was broken and the staff seemed unconcerned. "We will get to it tomorrow."
6.3 Good
Pros: The room was spacious with great amenities. It was clean and comfortable. We had a beautiful view of the river and city and it was in a great location.Good breakfast.
Cons: When we entered the hotel we were overwhelmed with the smell of cigarette smoke from the adjoining bar. There was no one at the desk to great us and when the girl showed up she wasn't very nice.We were worried we made a mistake with this hotel but once we got in our room everything was great. The rest of the staff was very friendly and our stay was very satisfactory.
7.6 Good
Pros: Central to Innsbruck, Reception very polite and always ready to help, local knowledge very good. Very comfortable room, super bathroom
Cons: Nothing to report
6.0 Good
Pros: location, comfort of room
Cons: no tea/ coffee facilities in room
7.2 Good
Pros: The comfort and high standard The design of the room
6.4 Good
Pros: The new bathroom with towel warmer and the bathtub was great!
Cons: Parking was not great, would like parking closer to hotel.
4.4 Okay
Pros: Great location
Cons: Parking facilities are away from the hotel with no direct link. Noise from road traffic
A stay at Hotel Mondschein places you in the heart of Innsbruck, within a 5-minute walk of Golden Roof and City Tower. Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A stay at ADLERS Hotel places you in the heart of Innsbruck, within a 10-minute walk of Tyrolean Provincial Museum and Galerie im Taxispalais. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Overall 8.8 Excellent
Based on 3,000 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Everything! Clean and modern with amazing views.
Excellent
10.0
Pros: Close to the train station, friendly stuff, clean rooms, nice view
Excellent
10.0
Pros: Modern with great view and good location And fantastic toilet.
Okay
5.8
Pros: Nice front desk staff. Good location in the center of the city.
Excellent
9.7
Pros: Panaramic windows of amazing views that shift all day as the mountain weather and light change (try & get 6th fl or higher- mountain side), Comfortable beds and living space- chaise lounge, rocker, table, sofa. AC worked well, free sauna with view in evenings if you book direct with them, very nice restaurant, tea/coffee in room. 1 block from train station so super easy to find and get to and from- only 4-6 blocks walk in safe area to old town and river.
Excellent
9.6
Good
6.3
Pros: Great rooms, nice views.
Good
7.5
Pros: The view of course and the size of the room.
Excellent
9.2
Pros: Great location next to the train station, stunning views from the 12th Floor restaurant
Excellent
8.8
Pros: The view was spectacular. The food was pretty good too, the breakfast, though absolutely fine, was nothing to write home about. All very clean and comfortable and despite being so close to the station it was very quiet.
Excellent
9.6
Pros: Clean modern amazing views and facilities
Details
Reviews
Overall 8.8 Excellent
Based on 3,000 reviews
Vibe
9.1
Room
9.1
Location
9.1
Breakfast
7.8
Amenities
7.7
WiFi
7.5
Service
7.3
Value
3.1
Pool
2.1
Room
9.2
Location
9.0
Breakfast
7.9
Service
5.9
Value
3.1
Location
9.2
Room
8.5
Breakfast
7.6
Cleanliness
7.2
Service
7.1
Comfort
6.6
Location
9.3
Room
8.8
Breakfast
7.8
Service
7.3
Value
2.8
Room
9.1
Location
9.0
Vibe
8.7
Cleanliness
7.9
Amenities
7.4
10.0 Excellent
Pros: Everything! Clean and modern with amazing views.
Cons:
10.0 Excellent
Pros: Close to the train station, friendly stuff, clean rooms, nice view
Cons: I have tried to call the restaurant to order room service, but no one did answer the phone so I could not place the order so I had to leave the room and buy a takeaway food from across the street. Given that they charge 7 euro for the room service I would have expect at least a call back from the restaurant stuff - at the end of the day, they missed a customer who was willing to to spend the money there
10.0 Excellent
Pros: Modern with great view and good location And fantastic toilet.
Cons: No porter to carry luggage.
5.8 Okay
Pros: Nice front desk staff. Good location in the center of the city.
Cons: Extremely noise bar on the rooftop. Apparently hotel makes good profit from it, so they don't really mind them being extremely noise till 2-3 am. We've stayed on the 8th floor and 2 out of 3 nights the whole floor was shaking form the music, which goes through elevator shaft. I complained several times, and people at the desk told me they are aware of the problem, but apparently they were not able to resolve it.
9.7 Excellent
Pros: Panaramic windows of amazing views that shift all day as the mountain weather and light change (try & get 6th fl or higher- mountain side), Comfortable beds and living space- chaise lounge, rocker, table, sofa. AC worked well, free sauna with view in evenings if you book direct with them, very nice restaurant, tea/coffee in room. 1 block from train station so super easy to find and get to and from- only 4-6 blocks walk in safe area to old town and river.
Cons: I was on the 11th floor and loved it all, but and this is speculation only, if on lower floors the train sounds might be troublesome.
9.6 Excellent
Pros:
Cons: A perfect hotel . Especially the amazing view,,,,so relaxing to enjoy breakfast and the mountain at the same time. Very quiet . Would definitely stay again. Gerry
6.3 Good
Pros: Great rooms, nice views.
Cons: Staff is unhelpful, you can’t use room service. They don’t pick up the phone, reception is unable to resolve the situation. Really subpar service.
7.5 Good
Pros: The view of course and the size of the room.
Cons: Needs better soundproofing, we kept hearing the guest next down walking around and the cleaners in the morning. We’d rather a double than two singles put together with a large sheet.
9.2 Excellent
Pros: Great location next to the train station, stunning views from the 12th Floor restaurant
Cons:
8.8 Excellent
Pros: The view was spectacular. The food was pretty good too, the breakfast, though absolutely fine, was nothing to write home about. All very clean and comfortable and despite being so close to the station it was very quiet.
Cons: We had lots of bags and nobody helped us taking our luggage upstairs to our room. The night we were there there was quite a loud private party upstairs by the restaurant thus leaving us no space to just sit and talk. Finally the outside entrance was a bit invisible and certainly doest’t quite sell the rather nice hotel. All small things, on the whole it was a pleasant experience and I’ll most likely choose it again
9.6 Excellent
Pros: Clean modern amazing views and facilities
Cons: Train station view below probably not the best looking
A stay at ADLERS Hotel places you in the heart of Innsbruck, within a 10-minute walk of Tyrolean Provincial Museum and Galerie im Taxispalais. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A stay at Hotel Sailer places you in the heart of Innsbruck, within a 10-minute walk of Galerie im Taxispalais and Tyrolean Provincial Museum. Featured amenities include express check-in, complimentary newspapers in the lobby, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Overall 8.8 Excellent
Based on 2,489 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Location and restaurant
Okay
5.8
Excellent
10.0
Pros: Large space, very clean and modern, extremely friendly staff and very good food for breakfast and also in the restaurant. Close to the train station and the city center.
Excellent
10.0
Pros: Super friendly staff!
Good
7.1
Pros: Location, large room, good quality bed. Clean.
Excellent
10.0
Pros: Breakfast and the restaurant in generell was very good. The hotel had a genuine Austrian feel to it with modern rooms. We also liked the proximity to the city centre.
Excellent
8.8
Pros: Well located hotel with a nice restaurant. The rooms were well appointed. Dinner was very lovely and well worth staying in for. The restaurant is split into smaller rooms which allowed us to be away from the smokers.
Okay
5.8
Pros: it was near the freeway
Good
7.5
Pros: It was close to the train station and a 5 minute walk to the old town. The room was clean and rather large for European standards.
Good
7.9
Pros: Hotels building quite old but room is renovated and modern, we booked family room as we traveled with our teen son, room was spacious. Good breakfast with pleasant and helpful stuff. We paid extra for the parking which you must book before arrival, luckily we got a spot without reserving it. Location is very good, near old town.
Mediocre
2.0
Pros: It was located in the heart of Innsbruck.
Details
Reviews
Overall 8.8 Excellent
Based on 2,489 reviews
Location
9.5
Service
9.1
Breakfast
8.5
Room
8.2
WiFi
7.8
Comfort
7.7
Bar
5.7
Location
9.8
Service
9.1
Breakfast
9.0
Room
7.9
Comfort
7.4
Amenities
6.6
Value
5.4
Location
9.6
Service
9.3
Comfort
9.1
Room
8.9
Breakfast
8.2
Service
9.5
Location
9.3
Breakfast
8.8
Room
8.7
Location
9.6
Service
9.2
Room
7.4
10.0 Excellent
Pros: Location and restaurant
Cons:
5.8 Okay
Pros:
Cons: I booked a Junior Suite and recieved a family room! Do not book the Junior Suite, it is not worth the money; you get a two room unit, the second room is equiped with a sofa bed and the beds are made up. The smell in the room was not pleasent (old carpet).
10.0 Excellent
Pros: Large space, very clean and modern, extremely friendly staff and very good food for breakfast and also in the restaurant. Close to the train station and the city center.
Cons: Everything was fine.
10.0 Excellent
Pros: Super friendly staff!
Cons: Glass doors!!! So great for a couple but not so much for families..
7.1 Good
Pros: Location, large room, good quality bed. Clean.
Cons: Breakfast bit disappointing, as crowded room and quality of food not very high. Carpet in our room has seen better times. Shower directly in room (separated by glass only), not my favorite layout.
10.0 Excellent
Pros: Breakfast and the restaurant in generell was very good. The hotel had a genuine Austrian feel to it with modern rooms. We also liked the proximity to the city centre.
Cons: The bus station right in front of the hotel and our room. It was too loud to leave the window open as busses arrived and departed every five minutes all day until midnight or longer. But I reckon that there is not much the hotel can do about it as they already made sure that there are sound proof windows and air con in the rooms.
8.8 Excellent
Pros: Well located hotel with a nice restaurant. The rooms were well appointed. Dinner was very lovely and well worth staying in for. The restaurant is split into smaller rooms which allowed us to be away from the smokers.
Cons: The city of Innsbruck has recently changed the direction of the street out the front which made driving a challenge. The only other issue was the very prevalent smell of cigarette smoke when you walked in. This is however more of an Austrian issue than a specific issue with this hotel.
5.8 Okay
Pros: it was near the freeway
Cons: No water kettle nor coffee/tea in the room
7.5 Good
Pros: It was close to the train station and a 5 minute walk to the old town. The room was clean and rather large for European standards.
Cons: There was absolutely no privacy between the shower and the room. I could see the couch from behind the glass shower door, which could be really awkward if you are traveling with a companion.
7.9 Good
Pros: Hotels building quite old but room is renovated and modern, we booked family room as we traveled with our teen son, room was spacious. Good breakfast with pleasant and helpful stuff. We paid extra for the parking which you must book before arrival, luckily we got a spot without reserving it. Location is very good, near old town.
Cons:
2.0 Mediocre
Pros: It was located in the heart of Innsbruck.
Cons: The room was atrocious. Gouges in what I imagine they may label a writing table, very small television sitting on top of a rickety table. Shower so small, it was difficult to turn around. I would be dissatisfied with this room if it was rated two stars.
A stay at Hotel Sailer places you in the heart of Innsbruck, within a 10-minute walk of Galerie im Taxispalais and Tyrolean Provincial Museum. Featured amenities include express check-in, complimentary newspapers in the lobby, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A stay at Hotel Leipziger Hof places you in the heart of Innsbruck, within a 15-minute walk of Tyrolean Provincial Museum and Court Church. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Innsbruck? This hotel has 22 square feet (2 square meters) of space consisting of a conference center and a meeting room. Self parking (subject to charges) is available onsite.
Overall 8.8 Excellent
Based on 1,496 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
Excellent
9.6
Pros: Very friendly staff. Good breakfast choice. Safe storage for road bike. Quiet area 5 mins walk from station.
Excellent
9.2
Pros: Very good hotel
Excellent
10.0
Pros: Loved the hotel and the entire Innsbruck experience
Excellent
8.8
Pros: The hotel was clean and comfortable and our room was equiped with air conditioning. Very good breakfast buffet with lots of choice.
Excellent
10.0
Pros: Very lovely hotel, nice staff, nice spacious room well maintained great breakfast and breakfast staffs and very nice dinner in the evening.
Excellent
9.6
Pros: The Staff were very friendly and always willing to help also the views from the front are really nice. Great mountain views. Breakfast 6.30 am~11am i
Excellent
8.8
Pros: large and comfortable rooms, nicely decorated and clean comfortable beds great breakfast with a wide selection of foods
Good
7.1
Pros: Very nice view from our window-to the church bell tower and the mountains, green park in front of the hotel, close to the old town, good breakfast, attentive staff
Excellent
9.2
Pros: Breakfast was great, bucks fizz n hearty food to start the day. Staff were all lovely and helpful with advice. Location was quiet on weekend mornings
Excellent
10.0
Pros: Excellent customer service. Easy to find, parking safe and secure. Clean comfy room, good meal in the restaurant and a first class breakfast.
Details
Reviews
Overall 8.8 Excellent
Based on 1,496 reviews
Breakfast
9.6
Service
9.4
WiFi
9.2
Food
8.8
Location
8.7
Room
7.8
Amenities
7.4
Breakfast
9.6
Service
9.4
Location
8.9
Room
7.9
Comfort
7.4
Breakfast
9.6
Service
9.6
Location
9.1
Comfort
7.4
Room
7.4
Breakfast
9.5
Service
9.4
Location
8.8
Cleanliness
8.0
Room
7.1
Comfort
6.8
Breakfast
9.7
Service
9.4
Location
8.8
Comfort
7.4
Room
6.8
9.6 Excellent
Pros: Very friendly staff. Good breakfast choice. Safe storage for road bike. Quiet area 5 mins walk from station.
Cons: Bed was a pleasure title hard but that's all.
9.2 Excellent
Pros: Very good hotel
Cons: Had to pay an extra 36 euros. Made a mistake as only indicated 1 person when booking. However booking correspondence indicated maximum 2 persons so.I did not query it at the time as i had booked a double room. Disappointed.
10.0 Excellent
Pros: Loved the hotel and the entire Innsbruck experience
Cons:
8.8 Excellent
Pros: The hotel was clean and comfortable and our room was equiped with air conditioning. Very good breakfast buffet with lots of choice.
Cons: We ate in the restaurant on the evening we arrived and felt there was a long wait for service. Parking is an extra cost and quite expensive.
10.0 Excellent
Pros: Very lovely hotel, nice staff, nice spacious room well maintained great breakfast and breakfast staffs and very nice dinner in the evening.
Cons: Nothing
9.6 Excellent
Pros: The Staff were very friendly and always willing to help also the views from the front are really nice. Great mountain views. Breakfast 6.30 am~11am i
Cons: The restaurant needs air conditioning as it is quite hot in there. Everything else was perfect. A cooler restaurant would make for a 10/10
8.8 Excellent
Pros: large and comfortable rooms, nicely decorated and clean comfortable beds great breakfast with a wide selection of foods
Cons: noise due to the proximity of the airport can be annoying
7.1 Good
Pros: Very nice view from our window-to the church bell tower and the mountains, green park in front of the hotel, close to the old town, good breakfast, attentive staff
Cons: They have garage but the entrance coridore is very narrow we did’t risk to try to drive in with our new car. The good thing that there is a free parking on street during the night just in front of the hotel. Pillow was much too high (I complaint about it next morning to the receptionist and he said that they had a pillow menu and I just had to ask). The church bell starts to ring already at 6 am. So if you are not an early bird, you will be
9.2 Excellent
Pros: Breakfast was great, bucks fizz n hearty food to start the day. Staff were all lovely and helpful with advice. Location was quiet on weekend mornings
Cons: The bedroom wasn't so big, same with bathroom, but there was enough room. Also no bar in hotel
10.0 Excellent
Pros: Excellent customer service. Easy to find, parking safe and secure. Clean comfy room, good meal in the restaurant and a first class breakfast.
Cons: For us, pillows a bit too soft but that is only our personal preference and I’m sure if we had bothered to let them know, they would have found us firmer ones.
A stay at Hotel Leipziger Hof places you in the heart of Innsbruck, within a 15-minute walk of Tyrolean Provincial Museum and Court Church. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Innsbruck? This hotel has 22 square feet (2 square meters) of space consisting of a conference center and a meeting room. Self parking (subject to charges) is available onsite.
Located in the heart of the Capital of the Alps, AC Hotel Innsbruck is situated close to the Main Train Station and the old town. The first AC Hotel in Austria is also the perfect choice to explore the city on foot or as a base for fantastic Skiing and Hiking in the surrounding area. Originally built in 1972 for the Winter Olympic Games this landmark hotel in Innsbruck has been completely refurbished and upgraded with all 187 rooms enjoying breathtaking views of the Alps. Enjoy our signature breakfast or relax after a day on the slopes in our AC Lounge where bold lines, wooden textures and sleek decorations compliment your business meeting or social gatherings with AC Hotels’ signature creative atmosphere. We invite you to come and experience what happens when Austrian hospitality meets Mediterranean flair. With great connections, be it on foot, by car or indeed train, the AC Hotel Innsbruck is the ideal base for either exploring Tyrol or simply enjoying the delights of the city.
Overall 8.7 Excellent
Based on 5,465 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
7.0
Pros: Good location, close to the train station and within walking distance to old town Innsbruck. The room is very large when compared to other hotels in innsbruck. The staff is nice and accommodating.
Excellent
10.0
Pros: Perfect location, extraordinary customer service at the reception. Highly recommended.
Excellent
9.6
Pros: Clean, comfortable, modern, loads of space and very very quiet. After a long journey the hotel was an oasis of calm and we had a superb stay. Well located for the shops and sights, it provided a great start to our holiday.
Excellent
10.0
Pros: Location was fabulous. Easy walking distance to the aldstadt and all the important historical locations. Room was large, exceptionally clean, great views, staff helpful and welcoming, great shower. Everything was wonderful
Excellent
9.6
Pros: I liked the fitness center and the comfortable beds. The breakfast was great, specially the honeycomb!!! Normally, I don't like to book the same hotel in my next trips, but this one I'd book again!
Excellent
10.0
Pros: Everything Thanks for the lady during breakfast time from Asia i think, she is very helpful women.
Excellent
9.6
Pros: Everything you would expect from a large international hotel. Fabulous views from a high up room.
Excellent
9.2
Pros: Great location in the middle of the town, nice mountain view, spacious and well equipped bathroom, helpful staff who stored our luggage from the morning before our check-in and offered some travel tips, coffee machine and small fridge in the room
Excellent
8.0
Pros: View
Staff
Cleanliness
Location
Good
7.9
Pros: A good base for exploring Innsbruck in a modern, relaxed hotel.
Excellent
10.0
Pros: It was a perfect choice
Excellent
10.0
Pros: Very clean, very classy, very good location, overall wonderful hotel.
Details
Reviews
Overall 8.7 Excellent
Based on 5,465 reviews
Location
9.1
Service
8.6
Breakfast
8.3
Comfort
8.3
Room
8.2
Cleanliness
6.8
WiFi
5.2
Value
4.2
Wellness
4.0
Pool
0.8
Room
8.7
Location
8.6
Service
8.5
Breakfast
8.3
Cleanliness
6.9
WiFi
4.4
Value
4.2
Location
9.8
Service
9.1
Room
8.5
Breakfast
8.1
Cleanliness
7.0
Value
4.6
WiFi
3.0
Location
9.3
Service
8.9
Breakfast
8.1
Room
7.7
Food
6.8
Location
9.2
Service
7.8
7.0 Good
Pros: Good location, close to the train station and within walking distance to old town Innsbruck. The room is very large when compared to other hotels in innsbruck. The staff is nice and accommodating.
Cons: I think there must have been bedbugs! I woke up with several itchy bites on my arms. So, could be cleaner. Also no free internet for the rooms...that is strange for 2018. You pay enough for the room to have internet included.
10.0 Excellent
Pros: Perfect location, extraordinary customer service at the reception. Highly recommended.
Cons: There’s absolutely nothing to dislike.
9.6 Excellent
Pros: Clean, comfortable, modern, loads of space and very very quiet. After a long journey the hotel was an oasis of calm and we had a superb stay. Well located for the shops and sights, it provided a great start to our holiday.
Cons: Nothing!
10.0 Excellent
Pros: Location was fabulous. Easy walking distance to the aldstadt and all the important historical locations. Room was large, exceptionally clean, great views, staff helpful and welcoming, great shower. Everything was wonderful
Cons:
9.6 Excellent
Pros: I liked the fitness center and the comfortable beds. The breakfast was great, specially the honeycomb!!! Normally, I don't like to book the same hotel in my next trips, but this one I'd book again!
Cons: There was no lock on the bathroom door!!!
10.0 Excellent
Pros: Everything Thanks for the lady during breakfast time from Asia i think, she is very helpful women.
Cons: There is no Strawberries jam at the time of the breakfast, i asked the waiter for it but he said we not serve Strawberries jam at the hotel.
9.6 Excellent
Pros: Everything you would expect from a large international hotel. Fabulous views from a high up room.
Cons: 20 euros for 1 night parking.
9.2 Excellent
Pros: Great location in the middle of the town, nice mountain view, spacious and well equipped bathroom, helpful staff who stored our luggage from the morning before our check-in and offered some travel tips, coffee machine and small fridge in the room
Cons: Double beds aren’t very comfortable for couples (but amazing for single person), bit pricey but you get a quite solid service in return
8.0 Excellent
Pros: View
Staff
Cleanliness
Location
Cons: Breakfast should be INCLUDED...NOT EXTRA
INTERNET should be FREE (Note: Innsbruck Austria offers Free Wifi) AC Marriott should be free as well.
7.9 Good
Pros: A good base for exploring Innsbruck in a modern, relaxed hotel.
Cons: Could do with a bath rather than just a shower.
10.0 Excellent
Pros: It was a perfect choice
Cons: Nothing
10.0 Excellent
Pros: Very clean, very classy, very good location, overall wonderful hotel.
Cons: No.
Located in the heart of the Capital of the Alps, AC Hotel Innsbruck is situated close to the Main Train Station and the old town. The first AC Hotel in Austria is also the perfect choice to explore the city on foot or as a base for fantastic Skiing and Hiking in the surrounding area. Originally built in 1972 for the Winter Olympic Games this landmark hotel in Innsbruck has been completely refurbished and upgraded with all 187 rooms enjoying breathtaking views of the Alps. Enjoy our signature breakfast or relax after a day on the slopes in our AC Lounge where bold lines, wooden textures and sleek decorations compliment your business meeting or social gatherings with AC Hotels’ signature creative atmosphere. We invite you to come and experience what happens when Austrian hospitality meets Mediterranean flair. With great connections, be it on foot, by car or indeed train, the AC Hotel Innsbruck is the ideal base for either exploring Tyrol or simply enjoying the delights of the city.
With a stay at Basic Hotel Innsbruck, you'll be centrally located in Innsbruck, just a 4-minute walk from Golden Roof and 6 minutes by foot from Cathedral of St. James. Featured amenities include express check-in, express check-out, and multilingual staff. Limited parking is available onsite.
Overall 8.7 Excellent
Based on 1,298 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
8.8
Pros: Great position and value for money, parking on-site which was a bonus for us. Staff really friendly and acomodating. Breakfast is in the cafe next door, a small buffet which was ample for us.
Excellent
10.0
Pros: the breakfast .... there was everything you need and friendly service .... the hotel has an excellent location in central Innsbruck
Good
6.7
Pros: Location during the day. Clean. Friendly, helpful staff
Excellent
9.6
Pros: the location, the way in which the late check out was
Excellent
9.2
Pros: Very friendly service, parking, very central
Good
7.9
Pros: Close to the old town and the centre of the city. It is located by the river and walking around the place was great.
Excellent
8.8
Pros: This hotel is perfect for late checkin
Excellent
9.6
Pros: We had a wonderful stay at Basic Hotel Innsbruck. The location and views of the river and alps from our room were unbeatable. Exceptionally clean, very modern and spacious rooms. Breakfast was absolutely delicious and plentiful, served downstairs in Hahn cafe each morning. Fantastic location, so close to the beautiful Old Town and still nice and quiet. We would highly recommend staying here :-)
Good
6.7
Pros: Breakfast was very good so was the location.
Details
Reviews
Overall 8.7 Excellent
Based on 1,298 reviews
Service
9.3
WiFi
9.0
Location
8.9
Breakfast
8.7
Room
8.0
Comfort
5.9
Location
9.3
Service
9.2
Breakfast
8.3
Room
7.1
Comfort
5.6
Service
9.4
Breakfast
9.0
Location
8.6
Room
7.9
Comfort
5.4
Service
9.3
Location
9.0
Breakfast
8.7
Room
7.4
Comfort
5.6
8.8 Excellent
Pros: Great position and value for money, parking on-site which was a bonus for us. Staff really friendly and acomodating. Breakfast is in the cafe next door, a small buffet which was ample for us.
Cons:
10.0 Excellent
Pros: the breakfast .... there was everything you need and friendly service .... the hotel has an excellent location in central Innsbruck
Cons: nothing .... smile
6.7 Good
Pros: Location during the day. Clean. Friendly, helpful staff
Cons: The bathroom had frosted glass walls. I felt very exposed when in there. No privacy. We had a street view and it was very noisy at night with a bus station across the street.
9.6 Excellent
Pros: the location, the way in which the late check out was
Cons: there are no sheets for the beds
9.2 Excellent
Pros: Very friendly service, parking, very central
Cons:
7.9 Good
Pros: Close to the old town and the centre of the city. It is located by the river and walking around the place was great.
Cons: No air conditioning. No fridge. Breakfast was very basic.
8.8 Excellent
Pros: This hotel is perfect for late checkin
Cons:
9.6 Excellent
Pros: We had a wonderful stay at Basic Hotel Innsbruck. The location and views of the river and alps from our room were unbeatable. Exceptionally clean, very modern and spacious rooms. Breakfast was absolutely delicious and plentiful, served downstairs in Hahn cafe each morning. Fantastic location, so close to the beautiful Old Town and still nice and quiet. We would highly recommend staying here :-)
Cons:
6.7 Good
Pros: Breakfast was very good so was the location.
Cons: TV, there are no English channels
With a stay at Basic Hotel Innsbruck, you'll be centrally located in Innsbruck, just a 4-minute walk from Golden Roof and 6 minutes by foot from Cathedral of St. James. Featured amenities include express check-in, express check-out, and multilingual staff. Limited parking is available onsite.
With a stay at Grauer Bär in Innsbruck (Innsbruck City Centre), you'll be steps from Court Church and Imperial Palace. Featured amenities include a 24-hour front desk and luggage storage. Self parking (subject to charges) is available onsite.
Overall 8.6 Excellent
Based on 3,584 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9.6
Pros: Swimming pool under the alps Breakfast staff was easy and accommodating Location close to centre and lots of restaurants Beds were nice
Good
7.9
Pros: Well located close to the old part of the city.
Excellent
10.0
Pros: Excellent location, fantastic breakfast variety and the hotel facilities and size of our room were also brilliant. Couldn’t recommend any higher, we would stay here again for sure. Secure parking nearby and easily accessible.
Excellent
8.8
Pros: Very beautiful hotel, modern, comfortable, good breakfast.
Excellent
10.0
Pros: good breakfast!
Excellent
10.0
Pros: beautiful hotel, great location
Excellent
9.6
Pros: Breakfast choice amazing. Spa facilities excellent. Location good.
Excellent
9.2
Pros: Pool, sauna, jacuzzi - it's like in a dream.
Excellent
10.0
Pros: This hotel is located within easy walking distance of the older part of town. When I went, the Christmas markets were in full swing so the location was perfect. Service was wonderful too.
Excellent
9.2
Pros: The breakfast was excellent, as also was the dining in ther bar/restaurant.
Excellent
10.0
Pros: It was clean, comfy beds, friendly staff and in the centre of Innsbruck I highly recommend!
Details
Reviews
Overall 8.6 Excellent
Based on 3,584 reviews
Location
8.9
Wellness
8.7
Breakfast
8.3
WiFi
7.8
Comfort
7.7
Room
7.7
Amenities
7.5
Service
7.1
Cleanliness
6.6
Food
6.3
Location
8.7
Breakfast
8.4
Room
7.8
Service
6.9
Cleanliness
6.7
Food
5.9
Location
8.6
Breakfast
7.5
Room
7.3
Comfort
7.2
Service
6.8
Cleanliness
6.6
Food
5.8
Value
5.6
Location
9.1
Wellness
8.7
Pool
8.6
Breakfast
8.2
Room
8.1
Cleanliness
7.2
Service
7.2
Location
9.0
Room
6.6
9.6 Excellent
Pros: Swimming pool under the alps Breakfast staff was easy and accommodating Location close to centre and lots of restaurants Beds were nice
Cons: No parking No tea in the room. Mini bar was empty.
7.9 Good
Pros: Well located close to the old part of the city.
Cons: Quality of tea, coffee in room.
10.0 Excellent
Pros: Excellent location, fantastic breakfast variety and the hotel facilities and size of our room were also brilliant. Couldn’t recommend any higher, we would stay here again for sure. Secure parking nearby and easily accessible.
Cons: Absolutely nothing.
8.8 Excellent
Pros: Very beautiful hotel, modern, comfortable, good breakfast.
Cons: Only remark in my case, the room was ready about 40 minutes after check-in time.
10.0 Excellent
Pros: good breakfast!
Cons: nothing
10.0 Excellent
Pros: beautiful hotel, great location
Cons:
9.6 Excellent
Pros: Breakfast choice amazing. Spa facilities excellent. Location good.
Cons: Staff could have been a bit more helpful at reception with recommendations etc. Especially after saying their restaurant couldn’t be used as was being used by a coach party
9.2 Excellent
Pros: Pool, sauna, jacuzzi - it's like in a dream.
Cons: Lots of people were staying in the hotel, so it wasn't calm enough.
10.0 Excellent
Pros: This hotel is located within easy walking distance of the older part of town. When I went, the Christmas markets were in full swing so the location was perfect. Service was wonderful too.
Cons:
9.2 Excellent
Pros: The breakfast was excellent, as also was the dining in ther bar/restaurant.
Cons:
10.0 Excellent
Pros: It was clean, comfy beds, friendly staff and in the centre of Innsbruck I highly recommend!
Cons:
With a stay at Grauer Bär in Innsbruck (Innsbruck City Centre), you'll be steps from Court Church and Imperial Palace. Featured amenities include a 24-hour front desk and luggage storage. Self parking (subject to charges) is available onsite.
With a stay at Hotel Schwarzer Adler, you'll be centrally located in Innsbruck, within a 5-minute walk of Court Church and Imperial Palace. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. Self parking (subject to charges) is available onsite.
Overall 8.5 Excellent
Based on 1,682 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Terrific location. Friendly staff. Clean and convenient.
Excellent
10.0
Pros: The most beautiful bathroom we have had in all our months in Europe. The tub was a nice big one & it had a shower wand too. It was a big bathroom & equipped with typical items. The bed was comfortable and the AC really works well. The location was very near old town & a small grocery store across the street. Parking right next door.
Excellent
9.2
Pros: The staff was fantastic. Alex in the bar did a great job and Brigitte in the restaurant was fantastic with her recommendations!
Excellent
10.0
Pros: Beautiful room close to town with a breakfast bar across the road ! Good parking too.
Excellent
10.0
Pros: The hotel is in a great location, I like the family history of the hotel, the bar and restaurant were good and the staff is very friendly.
Excellent
9.6
Pros: Service mind of the night receptionist. Always smile
Excellent
8.8
Pros: We had a lovely big room with a great bathroom and bath. The view from our balcony was of the mountains (lovely). We were able to park our motorbike in a safe place in the grounds of the hotel.
Excellent
10.0
Pros: Very good location, with cute assistants. Very simple to access to the old city, 3 minutes. If you are a motorbiker you can ask for a private park!
Excellent
9.2
Pros: I loved the location, and the staff was very professional. Great place for a short stay in Innsbruck!
Excellent
9.2
Pros: Close to everything, nice and clean and staff friendly and accomodating with opening spa facilities anytime. Parking close by.
Good
7.0
Pros: Location was great
Mediocre
3.3
Pros: Location only
Details
Reviews
Overall 8.5 Excellent
Based on 1,682 reviews
Location
9.5
Service
9.1
Breakfast
8.2
Room
7.4
WiFi
7.4
Cleanliness
7.1
Vibe
6.6
Amenities
6.3
Value
4.7
Location
9.4
Service
9.2
Breakfast
8.4
Room
8.0
Cleanliness
7.4
Comfort
7.3
Amenities
6.3
Vibe
6.1
Value
5.0
Location
9.7
Service
9.1
Breakfast
8.0
Room
6.8
Cleanliness
6.2
Vibe
5.2
Location
9.4
Service
9.1
Breakfast
8.6
Room
6.9
Location
9.6
Service
9.0
Room
6.3
10.0 Excellent
Pros: Terrific location. Friendly staff. Clean and convenient.
Cons:
10.0 Excellent
Pros: The most beautiful bathroom we have had in all our months in Europe. The tub was a nice big one & it had a shower wand too. It was a big bathroom & equipped with typical items. The bed was comfortable and the AC really works well. The location was very near old town & a small grocery store across the street. Parking right next door.
Cons: The shower stream is very hard & we couldn't figure out how to change it. Also a bit challenging to get out of tub, tile steps were slippery.
9.2 Excellent
Pros: The staff was fantastic. Alex in the bar did a great job and Brigitte in the restaurant was fantastic with her recommendations!
Cons:
10.0 Excellent
Pros: Beautiful room close to town with a breakfast bar across the road ! Good parking too.
Cons: We liked everything!
10.0 Excellent
Pros: The hotel is in a great location, I like the family history of the hotel, the bar and restaurant were good and the staff is very friendly.
Cons:
9.6 Excellent
Pros: Service mind of the night receptionist. Always smile
Cons: Not fully clean. I still find the left over material of previous guess
8.8 Excellent
Pros: We had a lovely big room with a great bathroom and bath. The view from our balcony was of the mountains (lovely). We were able to park our motorbike in a safe place in the grounds of the hotel.
Cons: Nothing.
10.0 Excellent
Pros: Very good location, with cute assistants. Very simple to access to the old city, 3 minutes. If you are a motorbiker you can ask for a private park!
Cons:
9.2 Excellent
Pros: I loved the location, and the staff was very professional. Great place for a short stay in Innsbruck!
Cons:
9.2 Excellent
Pros: Close to everything, nice and clean and staff friendly and accomodating with opening spa facilities anytime. Parking close by.
Cons: Shower not very strong and I had to hand hold the head while showering. Not a fan of indoor smoking, it seems to be common in Austria though! We are non smokers so going for a drink in the hotel pub was not appealing.
7.0 Good
Pros: Location was great
Cons: Breakfast was not included and no one informed us upon checking in. They only informed us that breakfast existed.
3.3 Mediocre
Pros: Location only
Cons: Old not clean
With a stay at Hotel Schwarzer Adler, you'll be centrally located in Innsbruck, within a 5-minute walk of Court Church and Imperial Palace. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. Self parking (subject to charges) is available onsite.
The property is located just opposite the Olympia World, next to the Tivoli Stadium and within 25 minutes walking distance to Bergisel. It is easily and quickly reachable from the airport, the train station and the city center with its many famous sights. It is also very well connected to the highways A12 and the A13. This hotel is one of the tallest buildings in Innsbruck with 12 floors and 159 modern rooms, all of them equipped with free wireless internet. A selected and comprehensive breakfast is served complimentary in our breakfast restaurant on the 11th floor overlooking Innsbruck and its surroundings. On the same floor you can find a big terrace from where you have breathtaking views over the Tyrolean mountains and the Bergisel jump. The ground floor accommodates both, a welcoming lounge and a modern and spacious bar that offers refreshing drinks as well as a small menu throughout the day. Children age 0-12 stay free. Fee of 35.00 euro per night for children ages 13-17. Besides, on the 12th floor you will find a sauna, steam-bath and fitness area which is exclusively available for our guests. Last but not least, a business corner and meeting facilities with natural day light complete the offer not only for business travelers and groups, but also for those interested in arts and sport. Space for buses to load/unload, Bus parking nearby for extra charge. Pets accepted 15 Euros per night.
Overall 8.4 Excellent
Based on 3,470 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.6
Pros: Great view on Innsbruck, very clean and super friendly staff
Excellent
9.6
Pros: Location is perfect of you travel by car Room is spacious and bathroom has a big shower Nice breakfast open already early morning Friendly staff Garage available
Excellent
10.0
Pros: nice breakfast.
Good
6.3
Pros: The staff was nice. Ok breakfast.
Excellent
9.2
Pros: Staff and breakfast excellent
Okay
4.6
Pros: 1) breakfast spread, views from the terrace 2) room size
Good
6.3
Pros: Clean, comfortable room Good breakfast
Good
7.5
Pros: The hotel reception and breakfast areas were well presented
Good
7.9
Pros: Clean and good location, breakfast was good too
Details
Reviews
Overall 8.4 Excellent
Based on 3,470 reviews
Vibe
9.5
Breakfast
9.1
Amenities
9.0
Room
8.3
WiFi
8.0
Service
7.7
Location
7.7
Food
6.1
Value
5.2
Breakfast
9.0
Room
8.3
Service
8.1
Location
7.8
WiFi
7.0
Food
5.6
Value
5.2
Breakfast
9.0
Service
8.2
Location
8.2
Room
7.2
Food
6.1
Value
5.8
Breakfast
9.3
Room
8.3
Service
7.7
Location
7.5
Food
6.4
Value
5.2
Breakfast
9.3
Room
8.5
Service
7.6
Location
7.3
9.6 Excellent
Pros: Great view on Innsbruck, very clean and super friendly staff
Cons:
9.6 Excellent
Pros: Location is perfect of you travel by car Room is spacious and bathroom has a big shower Nice breakfast open already early morning Friendly staff Garage available
Cons: They could do more with the restaurant. Menu is a bit boring and not having many places immediately nearby should give them an opportunity to keep customers eating therer.
10.0 Excellent
Pros: nice breakfast.
Cons: aircondition was a bit noisy
6.3 Good
Pros: The staff was nice. Ok breakfast.
Cons: We got a really noisy room due to the traffic that was going on on the main street. Parking is expensive if you add that to an already steep price per night. Located quite far for the city center. The armchair in the room was dirty and overall the cleanliness could have been better.
9.2 Excellent
Pros: Staff and breakfast excellent
Cons: Further away from centre than I thought but price reflected distance.
4.6 Okay
Pros: 1) breakfast spread, views from the terrace 2) room size
Cons: 1) we had booked 3 rooms for 3 nights and gave them business worth 1300€, however after checking out we realised they charged an extra 350€ out of nowhere. We had to follow up several times till this got sorted. This is unacceptable from an international hotel chain. Even if they did a mistake they should have just reversed the money on the card without us having to follow up, but they didn't do that which clearly means they were trying to cheat by charging us more. This led to lot of harassment and waste of time and energy 2) inspite of charging upwards of 120£/ night they don't provide tea or coffee in the room which is ridiculous 3) the lunch / dinner options are pathetic and inedible 4) location is not good, not that close to either the station or the city centre - takes about 30 mins to walk down. We bought an innsbruck card with the hope of using the bus from front of the hotel but the bus never turned up even once so public transport can't be relied upon either if you stay in this hotel.
6.3 Good
Pros: Clean, comfortable room Good breakfast
Cons: AC did not work / set at 25 deg. Location away from main attractions
7.5 Good
Pros: The hotel reception and breakfast areas were well presented
Cons: The sofa beds were uncomfortable and our AC didn’t work
7.9 Good
Pros: Clean and good location, breakfast was good too
Cons: The bed and the below are really bad they give you really back pain
The property is located just opposite the Olympia World, next to the Tivoli Stadium and within 25 minutes walking distance to Bergisel. It is easily and quickly reachable from the airport, the train station and the city center with its many famous sights. It is also very well connected to the highways A12 and the A13. This hotel is one of the tallest buildings in Innsbruck with 12 floors and 159 modern rooms, all of them equipped with free wireless internet. A selected and comprehensive breakfast is served complimentary in our breakfast restaurant on the 11th floor overlooking Innsbruck and its surroundings. On the same floor you can find a big terrace from where you have breathtaking views over the Tyrolean mountains and the Bergisel jump. The ground floor accommodates both, a welcoming lounge and a modern and spacious bar that offers refreshing drinks as well as a small menu throughout the day. Children age 0-12 stay free. Fee of 35.00 euro per night for children ages 13-17. Besides, on the 12th floor you will find a sauna, steam-bath and fitness area which is exclusively available for our guests. Last but not least, a business corner and meeting facilities with natural day light complete the offer not only for business travelers and groups, but also for those interested in arts and sport. Space for buses to load/unload, Bus parking nearby for extra charge. Pets accepted 15 Euros per night.
With a stay at Hotel Central, you'll be centrally located in Innsbruck, within a 5-minute walk of Tyrolean Provincial Museum and Galerie im Taxispalais. Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Planning an event in Innsbruck? This hotel has 527 square feet (49 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
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Overall 8.3 Excellent
Based on 3,588 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.2
Pros: This is a great hotel with a very nice atmosphere. Members of staff at the reception are extremely nice and helpful, the breakfast offers a good selection of hot and cold food in the form of a buffet. The rooms are rather small, but there is a lot of space in the cupboards. The beds are comfortable and immaculate.
Okay
5.8
Pros: Central location of the hotel. Rooms were really clean.
Excellent
9.2
Pros: Great location.
Excellent
10.0
Pros: Very close to the Center . Comfortable and clean room ,the staff were friendly .
Okay
5.4
Pros: Good size room. Ideal for a family with a teenager.
Okay
4.6
Pros: Good location
Excellent
9.2
Pros: Nice hotel with a great location. Staff was friendly and attentive.
Okay
5.8
Pros: The room and the toilet it not have prosher water
Good
6.3
Pros: Should be stuff help us more , breakfast was ok location good
Good
7.1
Pros: Location
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Details
Reviews
Overall 8.3 Excellent
Based on 3,588 reviews
Location
9.1
Breakfast
8.6
Service
8.4
Cleanliness
7.3
Wellness
6.2
Amenities
6.2
Room
6.1
WiFi
5.8
Vibe
5.7
Comfort
4.9
Bar
2.1
Location
9.1
Service
8.3
Breakfast
7.9
Cleanliness
7.3
Food
6.9
Amenities
6.2
Room
5.6
Vibe
5.6
Value
5.5
WiFi
4.2
Comfort
3.4
Breakfast
9.0
Location
9.0
Service
8.7
Cleanliness
7.3
Room
6.5
Amenities
6.3
Value
5.6
Vibe
5.0
Comfort
4.9
Location
9.3
Service
8.7
Breakfast
8.6
Room
5.6
Comfort
4.7
Location
8.7
Service
8.6
Breakfast
8.4
Room
4.7
Comfort
4.7
9.2 Excellent
Pros: This is a great hotel with a very nice atmosphere. Members of staff at the reception are extremely nice and helpful, the breakfast offers a good selection of hot and cold food in the form of a buffet. The rooms are rather small, but there is a lot of space in the cupboards. The beds are comfortable and immaculate.
Cons: It was rather hot in the room during the night.
5.8 Okay
Pros: Central location of the hotel. Rooms were really clean.
Cons: Ohh... the Central Cafe. Unkind staff, Mouses in the restaurant.
9.2 Excellent
Pros: Great location.
Cons: Underground car park although very handy was a bit small if you have a big car.
10.0 Excellent
Pros: Very close to the Center . Comfortable and clean room ,the staff were friendly .
Cons:
5.4 Okay
Pros: Good size room. Ideal for a family with a teenager.
Cons: No kettle in the room so no way of making a hot drink and the cage stops serving food at 8pm. The bed was broken and the water did not drain from the bath in the main bathroom. Our room was not made up on the second night. Generally housekeeping standards seemed below par for such a hotel.
4.6 Okay
Pros: Good location
Cons: No free parking
9.2 Excellent
Pros: Nice hotel with a great location. Staff was friendly and attentive.
Cons: The hotel did not have a/c through out the property. This was a problem with the temperature at 80f and high humidity. We were given a fan and that helped. This was a problem for us more than others being from the US and used to a/c everywhere.
5.8 Okay
Pros: The room and the toilet it not have prosher water
Cons: Wifi it was very very slowly
6.3 Good
Pros: Should be stuff help us more , breakfast was ok location good
Cons: I was talk to him about parking then i tell him to help me to fine parking for my car , i didn't like his way when he took to me
7.1 Good
Pros: Location
Cons: The breakfast was good but staff connecting with customers poor and layout a little confusing
With a stay at Hotel Central, you'll be centrally located in Innsbruck, within a 5-minute walk of Tyrolean Provincial Museum and Galerie im Taxispalais. Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Planning an event in Innsbruck? This hotel has 527 square feet (49 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
The Hotel ibis Innsbruck is located next to Innsbruck train station, just a stone's throw from the center. The hotel is conveniently situated in the heart of Tirol, perfect for cultural, city or business trips, as well as for skiing or hiking. The Innsbruck hotel has 75 air-conditioned rooms with free Internet access, including 2 rooms suitable for those with reduced mobility. Snacks and drinks are available 24/7, as well as an Internet corner and parking (charges apply).
Overall 8.3 Excellent
Based on 3,050 reviews
All reviews
- All reviews
- Couples
- Solo
- Business
- Families
Good
6.3
Pros: Great central location right across from the train station, very easy to get anywhere. Early check in time as well was helpful
Mediocre
3.7
Pros: Location is great. Entry via Innsbruck central rail station
Coffee and breakfast is pretty good.
Good
6.3
Pros: They readily accommodated my request for room with a Mountain View. The room was renovated and the bed was comfortable, though on the hard side (which works for me). Location was good as it’s right outside the train station.
Excellent
10.0
Pros: Very convenient location, very friendly staff. I will definitely come again. The Hotel is located opposite to the Bahnhof and rooms are equipped with sound proof windows.
Good
7.5
Pros: The rooms were big with a comfortable bed and shower and the position was excellent.
Excellent
9.6
Pros: The staff were very friendly and spoke fluent English. The WiFi was very good and the air conditioning was on point. Despite there being a train station and taxi rank just meters from the hotel there was no noise whatsoever, even on a Friday and Saturday night. I made use of the secure underground car park which had a lift directly from the car park to my room level.
Excellent
8.3
Pros: Location
Excellent
8.3
Pros: Very nice hotel and comfortable.^_^
Excellent
10.0
Pros: Perfect place to stay if traveling by train as it is in the station. Many shops for food and other things. Walk out the hotel elevator right into the platform hall of the station. From your room, be at your gate in 2 minutes. If you stay here, you can see other towns in the address by train easily and see more of the beautiful Tyrol Region. Also, very easy walk to most popular areas of Innsbruck.
Good
7.5
Pros: Super close to the train station. Staff were friendly and helpful
Excellent
8.8
Pros: Building and rooms are OK. Close to the old town. Perfect breakfast.
Details
Reviews
Overall 8.3 Excellent
Based on 3,050 reviews
Location
9.2
Service
8.7
Breakfast
8.5
WiFi
7.2
Room
7.1
Cleanliness
6.8
Food
6.1
Value
5.8
Amenities
5.1
Location
8.8
Service
8.6
Breakfast
8.4
Room
7.2
Cleanliness
7.0
Food
5.9
Value
5.7
Amenities
4.9
Location
9.4
Service
8.9
Breakfast
8.7
Room
8.0
Cleanliness
7.2
Food
6.2
Value
6.0
Amenities
5.1
Service
9.1
Location
9.0
Breakfast
8.5
Comfort
7.6
Room
7.5
Cleanliness
6.6
Value
6.0
Amenities
4.7
Location
9.2
Service
8.8
Breakfast
8.2
Cleanliness
7.1
Room
6.7
Food
5.9
Value
5.5
Amenities
5.4
6.3 Good
Pros: Great central location right across from the train station, very easy to get anywhere. Early check in time as well was helpful
Cons: Had an issue with payment- was charged both at the beginning and end of my stay, despite my showing the receipt from the first payment. The staff was very incompetent for this occasion, and rude whenever we tried asking any questions. Lots of construction noise- obviously the hotel can't help this but it's very loud even with the windows shut Housekeeping is minimal- only two towels are provided (no hand towel), soap is a "all in one" type which is attached to the wall, and staff had an issue providing us an extra pillow. There are no extras- even a cup of hot water will set you back 2.50
3.7 Mediocre
Pros: Location is great. Entry via Innsbruck central rail station
Coffee and breakfast is pretty good.
Cons: Room smelt terribly of tobacco smoke. Lucky it was a non-smoking room. They told me that the room was very newly renovated but that didnt help much. Now my luggage and my clothes stinks for the rest of my journey.
Room was very warm. Too warm to sleep even though the heater was off. When the window was open you couldn't sleep from the yelling and fighting Men outside at the train station. not the hotels fault but the room temperature may be helped by them.
Asked the receptionist at the counter how to get to the skifields at Nordketten. She gave me a tear off map of the city. Had to work that one out for myself. The real answer would have been to tell me where I had to walk (10min) to get the cablecar up the mountain.
I know these problems are not familiar to the whole IBIS chain as i am now staying in IBIS Nuremberg and it couldnt be more different. In a good way.
6.3 Good
Pros: They readily accommodated my request for room with a Mountain View. The room was renovated and the bed was comfortable, though on the hard side (which works for me). Location was good as it’s right outside the train station.
Cons: The room wasn’t squeaky clean, nor was it cleaned after the first night. The receptionist was not very friendly and seemed uninterested, when I asked for a restaurant recommendation she seemed like she did me a favor to recommend one place. No info on trips, sightseeing etc. it wasn’t necessary, but makes guests feel more welcome. It’s easy to walk from the hotel to the city center but I wouldn’t stay here in winter as it’s a bit of a walk.
10.0 Excellent
Pros: Very convenient location, very friendly staff. I will definitely come again. The Hotel is located opposite to the Bahnhof and rooms are equipped with sound proof windows.
Cons:
7.5 Good
Pros: The rooms were big with a comfortable bed and shower and the position was excellent.
Cons: I made a temporary reservation for a second night via the hotel, who suggested reserving with the ootion to cancel and after one hour asked the same receptionist to cancel it. When I checked the next morning it hadnt been cancelled. Luckily, a more efficient receptionist did make sure it was cancelled and hopefully, I wont be charged.
9.6 Excellent
Pros: The staff were very friendly and spoke fluent English. The WiFi was very good and the air conditioning was on point. Despite there being a train station and taxi rank just meters from the hotel there was no noise whatsoever, even on a Friday and Saturday night. I made use of the secure underground car park which had a lift directly from the car park to my room level.
Cons: My room was directly above the reception/office and I could hear the telephones ringing early morning.
8.3 Excellent
Pros: Location
Cons: For breakfast no variety for veg non pork eaters
8.3 Excellent
Pros: Very nice hotel and comfortable.^_^
Cons:
10.0 Excellent
Pros: Perfect place to stay if traveling by train as it is in the station. Many shops for food and other things. Walk out the hotel elevator right into the platform hall of the station. From your room, be at your gate in 2 minutes. If you stay here, you can see other towns in the address by train easily and see more of the beautiful Tyrol Region. Also, very easy walk to most popular areas of Innsbruck.
Cons: I didn't like that it rained during my visit, but no fault of the hotel. :) Would have been nice if there was a mini fridge in the room.
7.5 Good
Pros: Super close to the train station. Staff were friendly and helpful
Cons: No kettle in the room.
8.8 Excellent
Pros: Building and rooms are OK. Close to the old town. Perfect breakfast.
Cons: The entrance of the underground parking is very difficult to be found. After you reach the reception leaving your car on place forbidden for stopping they give you map with instructions how to turn 5-6 streets around the hotel to reach the parking. This can be sent to guest during booking. Wi-Fi was reachable only close to reception.
The Hotel ibis Innsbruck is located next to Innsbruck train station, just a stone's throw from the center. The hotel is conveniently situated in the heart of Tirol, perfect for cultural, city or business trips, as well as for skiing or hiking. The Innsbruck hotel has 75 air-conditioned rooms with free Internet access, including 2 rooms suitable for those with reduced mobility. Snacks and drinks are available 24/7, as well as an Internet corner and parking (charges apply).
Overall 8.3 Excellent
Based on 2,056 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
9.2
Pros: Queen size comfortable bed. Clean bathroom with soft hot water.
Excellent
10.0
Pros: Good location between the town and the train station. We had large suitcases so this was ideal for us. Can’t remember the name of the guy who checked us in but he was great at advising us on hiking routes / bars etc, and super friendly. Huge room. Very clean.
Excellent
8.8
Pros: Great location within walking distance of all the major sites. Comfortable and clean room, and friendly staff. Parking was available on site, and was very convenient. Also liked the 'honesty' drinks and snacks fridge! Thanks for a great stay.
Excellent
8.3
Pros: Location was great and good value for money
Excellent
8.8
Pros: Excellent location in city center, close to railway station. The receptionist was very friendly and helpful. Parking place available just in front of the pension.
Excellent
8.8
Pros: Clean, good sized room and very comfortable beds. Excellent location for central Innsbruck. Staff were friendly and kindly stayed late for us to check in at 10 pm.
Excellent
10.0
Pros: Excellent localization, very clean. Hair dryer and sink were in the room. Bathroom and toilet were to share with two other rooms. It was very clean. Towels were changed every 2-3 days. As I asked I was also lent a kettle and iron. A great option for an economical stay. Good value for reasonable money.
Excellent
10.0
Pros: The room and bathroom was very clean..I needed to walk only five minutes to the center..and the staff was too lovely and helpful..
Good
7.5
Pros: The location is near the train station. The staff was helpful and friendly.
Excellent
10.0
Pros: the room was very clean we had a private bathroom, everything was fine nice and helpful staff excellent location, close to everywhere
Details
Reviews
Overall 8.3 Excellent
Based on 2,056 reviews
WiFi
10.0
Location
9.4
Service
9.0
Room
7.3
Amenities
2.9
Breakfast
1.7
Service
9.3
Location
9.2
Value
6.6
Comfort
6.5
Room
6.4
Location
9.4
Service
9.1
Room
5.8
Amenities
3.0
Location
8.8
Service
8.2
Room
7.4
Breakfast
1.4
9.2 Excellent
Pros: Queen size comfortable bed. Clean bathroom with soft hot water.
Cons: Private parking has only 3-4 places, while there are much more rooms.
10.0 Excellent
Pros: Good location between the town and the train station. We had large suitcases so this was ideal for us. Can’t remember the name of the guy who checked us in but he was great at advising us on hiking routes / bars etc, and super friendly. Huge room. Very clean.
Cons:
8.8 Excellent
Pros: Great location within walking distance of all the major sites. Comfortable and clean room, and friendly staff. Parking was available on site, and was very convenient. Also liked the 'honesty' drinks and snacks fridge! Thanks for a great stay.
Cons:
8.3 Excellent
Pros: Location was great and good value for money
Cons:
8.8 Excellent
Pros: Excellent location in city center, close to railway station. The receptionist was very friendly and helpful. Parking place available just in front of the pension.
Cons:
8.8 Excellent
Pros: Clean, good sized room and very comfortable beds. Excellent location for central Innsbruck. Staff were friendly and kindly stayed late for us to check in at 10 pm.
Cons: Bathroom was a little small given the price of the room. Parking nearby was expensive.
10.0 Excellent
Pros: Excellent localization, very clean. Hair dryer and sink were in the room. Bathroom and toilet were to share with two other rooms. It was very clean. Towels were changed every 2-3 days. As I asked I was also lent a kettle and iron. A great option for an economical stay. Good value for reasonable money.
Cons:
10.0 Excellent
Pros: The room and bathroom was very clean..I needed to walk only five minutes to the center..and the staff was too lovely and helpful..
Cons: There was no elevator..
7.5 Good
Pros: The location is near the train station. The staff was helpful and friendly.
Cons: If too many people use the bathroom, there will be no hot water. Have to wait a long time before it heated again.
10.0 Excellent
Pros: the room was very clean we had a private bathroom, everything was fine nice and helpful staff excellent location, close to everywhere
Cons:
A stay at Grand Hotel Europa places you in the heart of Innsbruck, within a 10-minute walk of Tyrolean Provincial Museum and Galerie im Taxispalais. Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Self parking (subject to charges) is available onsite.
Overall 7.8 Good
Based on 3,072 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
Excellent
10.0
Pros: Excelent Absolutely.
Okay
5.4
Good
7.9
Excellent
8.3
Pros: The breakfast was amazing and right across the road from the Hauptbahnoff. Short walk into the old town and our room was huge!
Excellent
9.6
Pros: We were in a standard double room, it was spacious, remodeled a few years ago but kept in excellent condition. comfortable beds and pillows, air conditioning worked well, tea/coffee facilities, fridge etc. Little extras included like bathrobes and slippers, safe etc Staff were multilingual and very helpful. included breakfast was a buffet with a vast choice. They offered to keep our bags when we arrived early and the room wasn't ready. late checkout compared to other hotels.
Okay
4.6
Pros: The breakfast was varied and quite good. The room was a decent size.
Excellent
10.0
Pros: brilliant location and lovely hotel
Excellent
10.0
Pros: The location, the really sweet people at the reception
Good
6.0
Pros: Close to station. Substantial breakfast
Excellent
8.3
Pros: The bed was very comfortable and the room and bathroom very clean
Details
Reviews
Overall 7.8 Good
Based on 3,072 reviews
Location
9.2
Breakfast
8.7
WiFi
7.3
Service
6.9
Food
6.3
Room
5.9
Amenities
5.1
Vibe
5.0
Cleanliness
4.5
Wellness
2.9
Pool
0.0
Breakfast
8.9
Location
8.8
Comfort
7.3
Service
6.9
Room
6.0
Food
5.7
Amenities
4.9
Vibe
4.8
Cleanliness
3.8
Wellness
2.8
Location
9.5
Breakfast
8.8
Service
7.0
Food
6.5
Room
6.1
Cleanliness
5.1
Amenities
5.1
Vibe
4.7
Location
9.2
Breakfast
9.0
Comfort
6.8
Service
6.6
Room
5.9
Amenities
5.1
Vibe
4.3
Cleanliness
3.9
Location
9.2
Breakfast
8.4
Service
6.8
Room
4.6
Cleanliness
4.4
Vibe
3.7
10.0 Excellent
Pros: Excelent Absolutely.
Cons: nothing
5.4 Okay
Pros:
Cons: Lobby and hallways were around 100degreesF. Cleanliness not great. Half of the light bulbs out on our room. Covers on queen/king beds only big enough for one person. Overall decor of hotel is very cold/unwelcoming, but the staff was very friendly.
7.9 Good
Pros:
Cons: Finding the right mix of hot and cold water to have a shower was tricky!
8.3 Excellent
Pros: The breakfast was amazing and right across the road from the Hauptbahnoff. Short walk into the old town and our room was huge!
Cons:
9.6 Excellent
Pros: We were in a standard double room, it was spacious, remodeled a few years ago but kept in excellent condition. comfortable beds and pillows, air conditioning worked well, tea/coffee facilities, fridge etc. Little extras included like bathrobes and slippers, safe etc Staff were multilingual and very helpful. included breakfast was a buffet with a vast choice. They offered to keep our bags when we arrived early and the room wasn't ready. late checkout compared to other hotels.
Cons: Roadworks outside the entrance but that appears to be almost complete. Lighting system was a bit of a challenge at first.
4.6 Okay
Pros: The breakfast was varied and quite good. The room was a decent size.
Cons: The bed was uncomfortable, only 1 thin pillow each. We arrived at 5pm but couldn’t check in until 6:30pm as, according to the staff all the housekeeping staff were off sick.
10.0 Excellent
Pros: brilliant location and lovely hotel
Cons: there was a lot of noise in the corridors
10.0 Excellent
Pros: The location, the really sweet people at the reception
Cons: Nothing. Everything was perfect.
6.0 Good
Pros: Close to station. Substantial breakfast
Cons: The room was so badly lit that we couldn’t find anything. The restaurant was shut and although we had checked that bar meals were available on the hotel website there was nothing and we were lucky that the supermarket opposite was not quite shut when I got there. I was travelling with my mother who is wheelchair user who after a long days travel could not face the upheaval of getting through the roadworks outside the hotel to find food
8.3 Excellent
Pros: The bed was very comfortable and the room and bathroom very clean
Cons: Lot of construction work just outside the hotel which was dusty and noisy.
A stay at Grand Hotel Europa places you in the heart of Innsbruck, within a 10-minute walk of Tyrolean Provincial Museum and Galerie im Taxispalais. Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Self parking (subject to charges) is available onsite.
With a stay at Alpinpark Hotel, you'll be centrally located in Innsbruck, within a 5-minute drive of Court Church and Imperial Palace. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Overall 7.6 Good
Based on 2,293 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Mediocre
2.9
Pros: Hotel was pretty close to city center, a 20 min walk.
Good
7.9
Pros: Good staff , Nice restaurant
Good
7.5
Pros: Quite comfortable room and very good breakfast.The hotel is not very far from the city center, there is a very pleasant park behind it and also public parking places.
Okay
5.0
Pros: not far from the train station, also a nice park is nearby and the big supermarket
Excellent
9.6
Pros: The breakfast was very good, much to choose from.
Good
7.1
Pros: The breakfast
Excellent
9.2
Pros: Great breakfast including fresh fruit
Excellent
8.8
Pros: Good breakfast, parking,clean room.
Excellent
9.6
Pros: It was the most comfortable hotel I ever stayed in my life! Awesome room, bed, bathroom (ps: the shower there was even better than the one that I have home),... . If you are going to Innsbruck you have to stay there
Details
Reviews
Overall 7.6 Good
Based on 2,293 reviews
Location
8.1
Service
8.0
Breakfast
7.7
Cleanliness
6.3
Bar
5.9
Room
5.6
Amenities
5.2
WiFi
5.1
Comfort
4.7
Vibe
2.8
Location
8.5
Service
8.1
Breakfast
7.6
Cleanliness
6.0
Room
5.0
Comfort
4.9
Vibe
2.3
Service
8.1
Breakfast
7.6
Location
7.6
Food
6.7
Value
6.3
Cleanliness
5.7
Room
4.8
Comfort
4.0
Location
8.1
Service
8.0
Breakfast
7.6
Food
7.0
Cleanliness
6.4
Room
5.2
Comfort
4.3
Vibe
2.6
Room
4.8
2.9 Mediocre
Pros: Hotel was pretty close to city center, a 20 min walk.
Cons: Thid is definitely not a 4 star hotel, maybe 2*. The room as well as the rest of the hotel were not very clean. They offer you a place in the garage for 10 euros but you are not told that your car will be blocked by other guests. We have arrived around 10pm the second night and since all the places in the garage were taken the girl at the reception said that we should leave the car in front of two other parked cars as they are not taking them out. She woke me up at 5:45 am to move my car and yelled at ne to go there quickly since the other guest have also paid for parking. You need to pay 20 Euros to get the key to the minibar available in the room. Sheets were all teared off. During breakfast the staff was really rude. They would not clean the tables even if there were people waiting, would not refill the empty plates, and they started removing all the food 15 minutes earlier than the breakfast end time making everyone in tlheir way stand up and move so that they could pass by.
7.9 Good
Pros: Good staff , Nice restaurant
Cons: During Hot day , room fan is having timer of max 2 hours , During night this is very uncomfortable ,Need to wale up after every 2 hrs to extend timing
7.5 Good
Pros: Quite comfortable room and very good breakfast.The hotel is not very far from the city center, there is a very pleasant park behind it and also public parking places.
Cons: There is a church nearby and unless you are an early bird, church bells might be a problem in the morning. Our room had no air conditioning and we were lucky that it wasn't too hot as otherwise our only cooling option would be a fan. We were also surprised to find out that the minibar was locked and only afterwards we understood that we could get the key in exchange for a deposit.
5.0 Okay
Pros: not far from the train station, also a nice park is nearby and the big supermarket
Cons: rooms are super noisy, you can hear everything - planes, neighbors, street. Was given a room at the top floor with the leaning roof - awful experience, breakfast is very basic
9.6 Excellent
Pros: The breakfast was very good, much to choose from.
Cons: I would have liked more egg dish choices. Also, some days there were not enough large coffee cups.
7.1 Good
Pros: The breakfast
Cons: No air condition and could only open the window slightly plus you had to pay extra for parking within the hotel.
9.2 Excellent
Pros: Great breakfast including fresh fruit
Cons:
8.8 Excellent
Pros: Good breakfast, parking,clean room.
Cons:
9.6 Excellent
Pros: It was the most comfortable hotel I ever stayed in my life! Awesome room, bed, bathroom (ps: the shower there was even better than the one that I have home),... . If you are going to Innsbruck you have to stay there
Cons: Wi-Fi was not great in the room, and the concierge needs to be a little bit more helpful.
With a stay at Alpinpark Hotel, you'll be centrally located in Innsbruck, within a 5-minute drive of Court Church and Imperial Palace. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
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