Hotels near Indianapolis Airport

Pros: Very nice and modern!

Pros: Late check out

Cons: Poor customer service

Pros: Very good. Had a great omelette that was delicious. Everything was delicious.

Pros: Loved how big and comfortable the room was.

Cons: It says the pool was heated online, but it felt pretty cold when we got in.

Pros: It was right across from the parking garage

Cons: The room was very nice and comfortable.

Cons: There were bugs crawling inside the sheets of both beds.

Pros: Location and cleanliness

Pros: Visit was great employee in lounge eas so friendly and courteous.

Cons: Na

Cons: Bottle of juice left in fridge. On site restaurant closed. No breakfast available.

Pros: Restaurant on site, staff was great

Cons: Wish they had a continental breakfast included!

Pros: location and shuttle to airport. Clean.

Pros: Location to our appointment. Fairly new. Good food

Cons: No

Pros: Clean Close to airport Great staff

Pros: Selected hotel for location near the airport. Hotel is fairly new and nice overall.

Cons: Cleanliness of shower could have been better, but my biggest complaint is about guests and staff not wearing masks in spite of the posted signage stating that it's required. I did not feel completely safe.

Pros: Staff was very helpful and kind. Room was very large, very clean and they had a complimentary manager reception.

Pros: The comfort

Pros: Friendly staff

Cons: No

Pros: nothing

Cons: unorganized

Pros: Nothing

Cons: Was sent to first room... wasn't made up from previous person. Sent to room #2, opened the door and two people were asleep in their beds. Entire hotel was dirty. Third room didn't have any wallpaper that was stuck to walls properly. Fraud. BAD.

Pros: The pillows were WONDERFUL!

Cons: Computers in the Buisness lounge need upgraded for secure documents. Add a chrome or google option.

Pros: The entire staff was incredibly hospitable!

Pros: Very clean

Cons: Free breakfast was mediocre at best. Their idea of sausage links are cut up smoked sausage smh

Pros: Breakfast was good. Pool and hot tub nice. Clean. Friendly staff

Cons: AC was loud and didn’t maintain the room well. Also, only one shampoo in bathroom- no conditioner?

Pros: The price, the location and the free breakfast.

Cons: The room could¿ve been a little cleaner like behind the nightstands. I dropped my water bottle between the bed and the nightstand and it was not clean at all.

Pros: The pool, hot tub and the area was very clean and warm. The check in/out staff were both very nice and friendly.

Pros: The help

Cons: No

Pros: Everything!

Cons: No

Pros: Do a good job of ensuring the room is clean and disinfected.

Pros: Nice room

Pros: Friendly and professional staff

Pros: There need to be some good restaurants near this place. Otherwise it was good The breakfast was good.

Cons: The lack of a good place to have dinner was apparent

Pros: The breakfast was one of the best I've had, they did a great job with the fresh chopped fruit, waffles, etc.

Pros: The staff was extremely helpful, friendly, and very personable.

Cons: I would say that the elevators were extremely slow and noisy.

Pros: the breakfast and parking was convenient and wonderful

Pros: The shuttle service picked me up at 1:30 am. Was very easy to request and driver was extremely nice. Once there I was allowed late checkout of 2pm, which allowed me adequate sleep time. Room was comfortable and clean but I have stayed at nicer Hamptons. Bed was acceptable, but I prefer rediculously soft mattresses so I am sure most people would enjoy it.

Pros: Loved our stay

Cons: No complaints

Pros: Everybody that was there is AWESOME and was able to give me recommendations!

Cons: Nothing as everything is TOP NOTCH

Pros: Beautiful room and hotel!! Spacious attractive room with plenty of well-placed light, outlets, mirrors. Great location and breakfast!! Would love to stay here again if in area!!

Pros: Nice, comfortable and clean rooms. Good breakfast and very friendly staff. On time shuttle service...

Cons: Nothing.

Pros: Always love staying here for Indy500 Time Trial weekend. It was missing the breakfast buffet…obviously due to covid…but we were still happy with the avocado toast. It’s very clean and I guess they don’t do maid service everyday now bec of covid? But we were ok with that. The room always has everything we need. Already booked our next year trip at this hotel! Thank you for your attention to detail and making sure your guests are comfortable!!

Pros: Very clean and comfortable, friendly staff the lay out of the room was great and it was quiet.

Cons: Breakfast selection, only thing you could get hot was the coffee which was very good (the pictures on the internet were deceiving). There was no USB port in the room. They didn't clean the room while l was there

Pros: The breakfast was nice. Very clean and they have a bar and food u could buy all day

Cons: I asked for a room with a jacuzzi in it payed for a room with a jacuzzi and there was no jacuzzi in the room at all

Pros: Nearly everything. It's a lovely place with helpful staff.

Cons: The electrical outlets in the room (by the desk and by the bed) are inadequate for present needs. The desk in particular was a problem, with only one available outlet which required crawling under the desk to use.

Pros: clean and comfortable

Cons: the breakfast.

Pros: I like the costumes service

Cons: All great

Pros: The flatbread pizza was good

Cons: The breakfast was very fair.

Cons: The room is really old, need to be upgraded. How is this hotels got that higher ranking? It is wired.

Pros: Room layout, cleanliness and location

Pros: The location

Cons: The room had no dresser to put our clothes. They only cleaned the room every 3 days. We constantly had to ask for clean towels and coffee for the coffee maker.

Pros: Staff was great! Clean hotel, nice pool, nice grab and go breakfast. Would definitely stay here again.

Cons: nothing really

Pros: Close to airport, but in a bad area

Cons: With a Covid, the manager told me they were at 70% capacity and said turn over of rooms was high with no lag i. turnover. That was scary after I slept on the pillows. No in-room notices to how the rooms are cleaned. I am now quarantined for 14days.

Pros: Everything. It's why Hyatt Place is my favorite hotel concept.

Cons: The internet was godawful. Terrible. Very very slow. Disappointing for such a stellar hotel.

Pros: Lay out of the room

Pros: Close to city, airport, and highway.

Pros: Beautiful design and very comfortable

Pros: Reservation a two double bed room room. Called prior to check in to confirm room availability & bed type. Checked in & was told only room available was a king room w/pullout. UNACCEPTABLE for 4!!!

Pros: Location

Cons: AC didn't cool room off

Cons: If you need darkness to sleep, do not choose this hotel. The gap at the top of the window between the window and the curtains is not covered by some sort of window treatment or window box. The room was filled with light all night. It was also very smelly.

Pros: Convenient locations for our needs.

Cons: Room didn't feel clean. A/C is a wall unit within two feet of the bed so it blows directly on you all night.

Pros: The shuttle to the airport was prompt and was nice to able to use.

Cons: The room's bedding was old and worn out and actually cotton was floating around the room when ever we moved the covers. The carpet in the workout room was old and need to be replaced. The equipment in there was also rusting in a lot of places.

Pros: The room was big and the beds where comfortable.

Cons: The bathroom floors where dirty. The sink was full of ants when we got up the next morning.

Pros: The bed was comfortable.

Cons: I booked a king room and they gave me a room with two double beds. The room smelled very musty. Several lights were not working in the room making it very dark. The AC/Heating unit was terribly loud (I'm a very deep sleeper and it woke me up). The bathrooms need updating. The hotel was poorly lit in general making it feel very dark.

Pros: Location

Cons: The ac unit was very inconsistent. Temp fluctuated 4-6 degrees difference all night. Made for a very uncomfortable sleep experience. Under the covers, out of the covers and repeat all night. Other than that it’s a great place to stay.

Pros: location was great, 24 hour gallery menu was great

Cons: I stayed in room 302 and I had to hold my breath walking in the hall because the hallway smelled terrible. The smell reminded me of a bad dairy smell like sour milk. It was disgusting. Furniture in room is fraying and starting to look shabby.

Pros: nice room, clean, newer. friendly staff

Cons: terrible breakfast was the same every day. Hyatt usually has a very nice breakfast. this breakfast was garbage. bread, bread, bread or bread. no bacon, sausage, meats. no eggs, no waffles. terrible. 1 star at best.

Pros: Convenient to airport, free shuttle was nice, breakfast wasn't bad.

Cons: They gave us a handicapped room because we paid a discounted rate. There was no water or cups in the room to even drink from the sink. Not even close to a 4 star experience. It's unfortunate that hotels penalize customers for not booking direct.

Pros: The room was clean and nice.

Cons: The internet was slower than my iPhone. Totally unacceptable.

Pros: Very clean and quiet.

Cons: No breakfast ):

Pros: Staff was very nice and rooms were clean

Pros: I like the cleanliness of the property and lite up it was it makes you feel safe

Cons: N/a

Pros: We came to go to the zoo but we needed up driving around and seeing other things we wanted to do as well. Added another night no problem. The pool was clean and nice. The staff was great. The location was awesome, close to stores and food.

Cons: I would of like if the breakfast was back to normal but I do understand why it’s not.

Pros: Wifi was working nicely in the room.

Cons: It was crowded with families with little kids running around, none wearing masks. It said breakfast included but there wasn't much.

Pros: It was spacious, clean, near the airport, in good repair. It was wonderful. And the price was very reasonable. Would DEFINITELY stay there again.

Cons: No

Pros: Close to the airport

Pros: It was very well maintained and a definite step up in class from other hotels of its star level. The bed was comfortable, the room very nicely appointed and was larger than most rooms. The bathroom was appointed with high quality materials.

Cons: I liked everything. The only drawback was the nearness to the airport, which made for substantial noise at times.

Cons: No coffee after 9am. Didn't understand why no housekeeping & no hot breakfast. Every restaurant in Fort Lauderdale is serving. It appears that it's more about saving money than the covid-19 excuse.

Pros: The pool and location

Cons: Nothing it was great

Pros: Had sauna in the pool area

Cons: Not to many places to eat close by.

Pros: The room was very nice and clean.

Cons: I realize that with Covid-19 the hotel was not operating under normal circumstances. However, I was told that there would be grab and go bags for breakfast. Not only were there no bags but there was no one in attendance at the lobby desk in the morning.

Pros: Staff was helpful and attentive to keeping things clean. Rooms were clean and comfortable. Breakfast had plenty of options.

Cons: We arrived around 10pm and the area seemed pretty industrial and a little sketchy.

Pros: Nice and clean. Convenient to the highway. The free breakfast was okay and enabled us to be back on the road quickly.

Pros: Neat, clean and great price!

Cons: No.

Pros: cleanliness, staff and location

Cons: The staff worked hard to make breakfast an enjoyable experience but the line for the waffle making and eggs and sausage was a bit crowded. They may need to organize that area better.

Pros: Clean, friendly staff, great rooms

Cons: Breakfast wasnt great. Waffle batter was awful. Location is kind of hard to get to and signage isn''t great.

Pros: The staff was excellent. Very friendly and accomodating.

Cons: Not enough parking. Had to park in mud and get towed out.

Pros: don't know, the photo?

Cons: some of the other photos?

Cons: The bath had a strong smell of ammonia. I requested a deep clean after the 1st night but that did not happen

Pros: First, the room was nicely sized. The staff were very courteous and friendly. It's a fairly easy place to get to

Cons: The room temperature was a little cold for my taste. Also, there wasn't any wash cloths to wash my face when showering.

Pros: Easy to access, close to destination.

Pros: Friendly & attentive staff. Entire hotel is very clean. Comfortable bed and linens. Convenient location to the airport with complimentary shuttle service. This place is a real value. I would definitely stay here again and recommend it to others.

Cons: Would be nice if they had a bar or restaurant on the property but they were very accommodating with their shuttle to make up for it.

Pros: Nice clean rooms, great breakfast and helpful staff.

Pros: Staff was friendly and the bistro was delish

Cons: NA

Pros: The night bartender lady was the best experience out of all the people who worked there. She was the only one who acted like she like her job

Cons: Management was very rude

Pros: Great location

Cons: Expensive

Cons: There was only one waste basket in the room, there wasn’t one in the bathroom.

Pros: Clean, quiet, easy access to get questions about room

Pros: Very clean, good location and amenities

Cons: It was quite a distance from dining places.

Pros: Very clean rooms, friendly staff, a great bed and an amazing shower. In my opinion this hotel met all of my expectations of what I am looking for when booking a room. Thanks for the awesome stay!

Cons: No continental breakfast.

Pros: It was super nice and  the front desk was more than gracious and helpful!

Cons: No

Pros: I had my 93 year old father with me on a quick business trip. I ordered dinner in the am to be brought up at 5, and breakfast at 9 am which they don't do normally. They went out of their way to do this and make sure my dad was taken care of - no questioned asked just awesome service above and beyond!

Cons: Absolutely nothing

Cons: My room wasn't given trash bags and the trash wasn't taken out but nothing major

Pros: Everything so spotless!

Cons: Too short

Pros: Everything!

Cons: Staff are great!

Pros: How comfortable the bed was.

Cons: The fact that it was a kid even going on and they took over the lobby and it was noisy after I got off. And the kids were out side playing by room so sleep was not good

Pros: Staff nice driving to airport

Cons: Screen was broken

Pros: The staff is very helpful

Cons: Room smelled like cigarette smoke at times

Pros: We loved the fire pit and the ability to walk OUT of our room into our balcony

Pros: The lobby was nice.

Cons: They advertise an indoor pool, however when we got there the pool was closed. My children were disappointed. The bed linens had stains.

Pros: Friendly Staff Clean all the way around.

Cons: The Quiet Ness and the balcony

Pros: Pool and location

Cons: The front desk attentive was rude non helpful and try to charge twice for the room

Pros: The room was very comfortable.

Cons: The pool was closed and it was not posted on the website. My grandkids were disappointed.

Pros: Nice room with a good desk and refrigerator.

Cons: Noise from a late night birthday party in the next room, which hotel staff would not/could not address. No staff or coffee in lobby at 7 am.

Pros: Location

Cons: We did not have a working tv and nothing was done to adequately meet our needs.

Pros: Staff was great!

Cons: Room wasn¿t very clean.

Pros: Very clean very nice and friendly

Cons: No

Pros: The desk staff were very kind and friendly when we suddenly needed to stay in a hotel after getting caught in a snowstorm!

Cons: The person or service who plowed the parking lot did a terrible job. They just made one pass down the middle of the lot and left piled snow along the entire lot that blocked in all of the parked cars. It took us 20+ minutes to get my car out.

Pros: Room darkener

Pros: Free shuttle to the airport. Very clean room and quiet.

Cons: No

Pros: The comfortable bed

Cons: I got up at 5:30 to get ready to fly. Found a bed bug on the comforter getting ready to go to work on us. Showed the front desk. They did nothing but apologize. I haven’t heard from them since. No points no money back no future coupons not one

Pros: The staff were kind and friendly. The shuttle driver was safe and helpful also. The night manager had great suggestions for food delivery. The room was clean, beds were comfortable, and the lobby area was comfortable to sit in next the the fireplace.

Cons: There was nothing to dislike.

Pros: The staff was great. So friendly.

Cons: Stains on the carpet, no microwave like the the listing stated, strange orientation of bed and TV in room, no bedding for the pull-out, few options for restaurants in the vicinity. We chose this location for the pool, but it was closed due to COVID.

Pros: Location.

Cons: Advertising for the restaurant and pool all over the place. Both weren’t even OPEN!!!! Should have warned customers they are STILL shut down well into August. Was completely unacceptable and disappointing.

Pros: Everything!

Cons: That I couldn't stay longer

Pros: Great bargain, clean rooms, nice staff.

Cons: Just that the central area was closed for Covid.

Pros: Location.

Cons: We travel extensively, these are some of the rudest people we have encountered in North America. Highest incidental charge of ANY hotel. I was double charged for the room two days after check out, need I go on?

Pros: Least access location, central to everything I was doing

Cons: The room smelled really bad/strange - a musty, stale odor and turning on the AC/heater did not resolve. Thee front desk wrote the wrong room number on the room card when I checked in @ midnight. When I called to get correct number, no apology was offer

Pros: The room was spacious and comfortable

Cons: The person above my room walked around all night and I could hear every step they took. Also heard every time they opened the closet or drawers. Had to leave the tv on just to have some noise to drown out the annoying noise

Cons: There was food left in the fridge from the person who stayed before us

Pros: The treatment by the hotel and staff.

Cons: Bathroom could be improved. Toilet seat was loose and nowhere to hang robe or clothing in bathroom itself.

Pros: The people were very nice and polite and was always checking to see if you needed anything if they seen you in the hallway

Cons: My bank got hacked through your system that was the only thing

Pros: Room was okay and clean.Staff was very courteous.

Cons: Little to no HOTWATER!!! One minute into taking a shower the hot water was gone.

Pros: comfort and convenience

Cons: We understand the social distancing and size of the breakfast area, but others in the chain could do better with hot breakfast options (eggs, bacon, etc). The microwave breakfast burrito just didn't get it.

Pros: Cleanliness, location

Cons: Swimming pool closed

Pros: Quiet

Pros: rooms very nice

Cons: Stayed here before, was not impressed with breakfast this time, did not offer same menu as before when other locations did, went to restaurant instead.

Pros: Nothing, I changed hotels.

Cons: I requested a "Standard Room," assuming this meant either a single King or two Queen beds and non-suite. That is what I have had in other Residence Inns. This hotel had only suites and only queen size beds. Two queens would have cost 2X what one queen.

Pros: I was thoroughly impressed with the room, how clean it was, how modern it was and the LOVELY, PERSONALIZED note left by the cleaning staff on my arrive. Hotel employee at the front desk is AMAZING! Top notch care to guests!

Pros: The in room coffee pot.

Cons: The main entrance was not well identified.

Pros: Decent breakfast on Saturday/Sunday, friendly staff, clean, in parking lot.

Pros: The room was so clean and had everything you could need--kitchen, desk, you name it.

Pros: The room. It was spacious and a great value for the cost.

Cons: There were long hairs around and on the toilet. Cleanliness of the room with the toilet and tub was not stellar.

Pros: Room upgrade to a suit with a fireplace.

Cons: No a thing!

Pros: Spacious room and excellent staff. Close to a few good eateries and watering holes.

Cons: hard to find... but otherwise great

Pros: The staff was excellent. Management was some of the best I have ever seen.

Pros: The staff were really friendly and polite, in fact I think every staff I passed wishes me a good morning

Cons: Upon arriving, the attended told me she smelled smoke on me, and no use of cigarettes or marijuana would be permitted in the roomes, and I was more than welcome to get a refund. I mean..every hotel has the same policy..why single me out..

Pros: Had a kitchen and a full size refrigerator with an ice maker had a nice free breakfast

Pros: Staff was very concerned about the door (see "did not like"), and offered to comp the room as I was unable to stay there.

Cons: The door to the room did not lock; in fact it did not catch in the door frame. Had already left items in room and left for dinner, found out when I got back. Was unable to stay the night.

Pros: Off the freeway

Cons: Drunk people loitering around the lobby! That were not staying at the hotel

Cons: It is too close to express way, and very noise in night.

Pros: Location was very good & safe. Close to airport. Eating locations nearby. Lovely, well appointed room. Very comfortable beds. Desk staff helpful and friendly. Loved that we cld open the window (abt 10 in) for fresh air. Many hotels don’t.

Cons: My car was broken into and stuff stolen out of my vehicle

Pros: Didn't go down to breakfast, Spent 2 hours looking for the place. Next time I'll stay in a more obvious location. Would never found it if not for stopping to ask someone in Plainfield. That's how lost I was. I'd been close several times. Hidden behind other buildings. Map mentioned it was near a Jimmy Johns which was also hidden.

Cons: Location unless you are more familiar with Indianapolis.

Pros: The staff is super friendly!

Cons: The pool was closed because it was broken, not a Covid restriction. The room was set up weird, so if the sofa sleeper was pulled out you could not walk through the room.... it made using the restroom in the middle of the night very difficult.

Pros: Check in guy was great. The gal who was at desk was on a phone ear set and was complaining to someone all the time. Breakfast was almost nonexistent. She put out oatmeal and water. Poor experience

Cons: Seeabove

Pros: The staff was wonderful and it’s a very clean and comfortable

Pros: Front desk staff member upon check-in was wonderful. Offered my 4 children a choice of a toy from a tote and they all loved it!

Cons: The breakfast choices were terrible. I understand COVID policies have changed the way breakfast is handled. However, we've stayed at PLENTY of hotels for travel ball and this was by far the worst selection.

Pros: I didn’t see the breakfast

Cons: Didn’t know there would be a deposit. Lobby smelled like cigarette smoke.

Pros: We stayed here for one night, traveling through to Ak, clean, bed so comfortable and great pillows. Excellent!!!

Pros: Everything

Cons: Nothing

Pros: Staff goes out there way to meet your needs and make sure your comfortable.

Cons: Nothing was wrong

Pros: The pool was open

Cons: the housekeeping knocks on my door every visit like they are to impatient to wait for me to leave to clean the room. Then out of no where I get a call from the cleaning lady telling me check out is no longer 12 noon is 11. Never staying here again.

Pros: Spacious and clean room. Friendly staff. Very quiet.

Pros: Nothing

Cons: Staff was rude so loud the noise kept me up all night smelled like bleach and potpourri spray

Pros: BEST STAFF I SEEN IN 30+ YEARS OF TRAVEL

Pros: Best hotel staff I have experienced

Pros: The room was very nice! It was clean and spacious, and the bed was very comfortable. The breakfast was excellent. Would definitely stay there again !

Pros: Great friendly staff, great breakfast

Cons: Pool could use some updating

Pros: The breakfast was delicious! The beds were also comfortable. Staff was friendly.

Cons: We arrived at the hotel around 15:30; however, our room was not ready. Check-in was supposed to be at 15:00. We had to wait 15 minutes for our room after arriving. Another issue we had was other guests running up and down the hallway at night.

Pros: Location and easy access to drive to

Cons: Unfortunately the airplanes made noise till 2 am. However the location easy access outweighed the airplane noise. Fairfield cannot control that.

Pros: No.

Cons: Cleanliness of Hotel. Lot is people hanging outside bar area drink beer and smoking marijuana. No towels at poor area. Only one person working at front desk, waiting in line. Front desk clerk unable to resolve issues. Room was smoke smell, no air condit

Pros: The location.

Cons: The hotel needed updating. The elevator was extremely slow and some of the towels in the room were dirty. The bed was not comfortable.

Pros: Nothing

Cons: No

Pros: Very Nice

Cons: Everything was good

Pros: The bed was very softe.

Cons: A light was right under my window shining in there was a machine sound going all night and housekeeping complains about cleaning your room.

Cons: The door didn't like to close all the way or open unless you pulled really hard or lifted it and to close it you had to mess around with it. There were also large groups of people right outside the door without masks on.

Pros: Everything

Pros: Convenient, clean and a good price

Cons: The noise from the traffic was load making it difficult to sleep

Pros: The hotel is near to the airport and it's only 15 mins drive to the airport. It's great for you if you have an early flight. But the earliest shuttle to airport is 6 am so plan ahead for that. Room is comfortable and quiet. Worth the price.

Cons: No closet or place to hang you clothes.

Pros: Everything & the respectfully staff

Cons: No complaints

Pros: Staff was helpful

Cons: No early shuttle to airport (prior to 6:00 am No breakfast for early travelers

Pros: Close to the airport. It has a pool and a hot tub! Great breakfast even during this Covid mess. Someone from the hotel serves the food to you.

Pros: Nice property, needs to be cleaned way better

Cons: Green water in hot tub

Cons: Couldn’t close the curtains and their outside lights were pointed directly into our room all night.

Pros: Front desk workers were awesome, very friendly

Cons: Rooms could of been more cleaner,not enough staff working,staff was excellent

Pros: Room was clean, staff was friendly, everything was explained and just as advertised except the breakfast

Cons: Breakfast could have been better

Pros: Laundry room right next to room I stayed in.

Cons: Nope

Cons: Rooms Weren't Clean. Changed 3rooms

Pros: Nothing

Cons: Our room was not clean. There were crumbs on everything. A few minutes after got in our room we could smell weed. We decided that with 4 small children we did not want to stay there. On our way out we noticed the entire hotel smelled like weed.

Pros: Location

Cons: They gave me a room but the key didn't work. They gave me another room but somehow it didn't get in the system. My wife was on the couch and someone came in.they double booked the room. Then the manager came up banging on the door like I was a squatter.

Pros: Hotel looked like it would be really nice

Cons: first game we were given was dirty. toilet was nasty and hair in sink and shower. 2nd rm fire alarm beeped all night and rm phone hummed.

Pros: The hospitality was amazing

Cons: No

Cons: Road noise was bad.

Pros: Cleanness and location. Staff was great and breakfast was great.

Cons: No

Pros: The motel was clean and the staff was wonderful. It was very quiet for being right by the interstate.

Pros: The room size.

Cons: linens had what looked to be blood stains on white comfortor.Cieling fans need dusted badly. Had kids running amuck from other guests and no towels in the pool-fue to the kids running wild.

Pros: Comfortable and quiet

Cons: Had to change rooms, there was hair in the bed. Didnt seem like the bedding was Changed.gross!

Pros: Frequently stay at Country Inn Suites. Very happy always.

Cons: Trouble trying to find it.

Pros: Perfect experience except on the way back from the airport the lady driving the hotel shuttle van was not very helpful with baggage or opening door.

Cons: Very accommodating, kind staff, yummy breakfast, and close to airport.

Pros: Free breakfast, cost, location 10 minutes away from the Speedway

Cons: There was a baseball tournament going on and the kids overtook the pool, as well as their parents let them run up and down the halls till 1am. That wasnt the hotels fault though.

Pros: Free airport shuttle/free parking/free wi-fi/free hot breakfast/free USA Today/free breakfast bags for guests in a hurry/free fruit and cookies in the lobby/clean, quiet rooms/friendly staff/outsourced room service through Inn Room Dining

Pros: Clean and the breakfast was great well stocked and. Ean

Cons: N/a

Pros: Location was convenient to the convention center and race track. Other than the woman I believe was the General Manager, the staff was friendly.

Cons: The room was not aa clean. There was hair in the shower & on the bathroom floor. Pillows & bed were horrible. I was double charged for my room. It took over 1.5 hours to have the transaction reversed. The manager was annoyed & rude during the reversal.

Cons: The air didn't work

Pros: Comfortable, convenient, decent breakfast

Cons: 0330 AM check in: night clerk unable to use systems. Had to call supervisor 3x before he emerged belligerently from sleep on site and solved the problems in less tha 5 minutes after his arrival. This did not happen until after 0430 AM. More seating for the breakfast would be of great benefit.

Cons: Front desk staff was rude. They did not greet me when I arrived. There were no towels on a busy weekend, mint wrappers on the floor the entire weekend. The website states breakfast is served on nice dining wear but they have stirofoam. Huge letdown.

Pros: This is my Second time staying, king executive room was clean and comfortable, contemporary style. Kids slept on the pullout sofa bed, they said it was comfortable. Breakfast had different choices of hot bar each day, that tasted good.

Cons: Water pressure in the shower wasn't too good, it made taking a shower a little longer to get all the shampoo and conditioner out of my hair. Also I arrived early and called the hotel asking if I could check in early the front desk stated they did not do early check in, check in with at 3 PM they are least I could do was 2:45 PM. I have stayed at other country inn hotels in other states/locations and if my room was clean and available I had no problem checking in early... I was just a little disappointed that my young son and I could not unload our car and rest for a few minutes before going to meet family, but I made do with that and went back to check in at three

Pros: Convenient location

Cons: Huge sign from the interstate on location of hotel but only a small sign to show where to turn to get to the property. Not enough parking for hotel guests. Stayed 2 nights. I returned to hotel late in the evening and had to park along the curb as not enough parking spaces on either side of the hotel. Arrived to hotel to check in around 4:30 p.m. and room was not available. Sat in lobby while manager figured out what room she could assign. Temperature in room was hard to control. Set control at 76 so air conditioner would not kick on constantly. Breakfast selection was ok.

Pros: I enjoyed breakfast at hotel in morning

Cons: I think should put phone books for carry out and didnt care for room service. Also I had paid same price CPL weeks earlier for 2 queen size rooms ---- and that was over Internet. .and the king suite with 2 rooms was same price .I had 2 children

Pros: Staff was excellent and extremely accommodating.

Pros: All staff were very friendly and helpful. Also, when we requested a room move because of the noise from the expressway, we were immediately given a different room without hesitation or question. The second nights stay was nice and quiet and we slept well.

Cons: The first night we were given a room on the expressway side of the hotel which was very noisy. Didn't sleep much at all the first night. Wasn't insulated enough for the rooms being next to the expressway.

Pros: The employees were friendly. The breakfast bar could use a bit of help but the good was fine. The pool was clean and towels were available.

Cons: The room is not clean at all.

Pros: The location was good. The staff was very accomodating.

Cons: Hotel computers were not functioning. Bedbugs were found in the rooms. Fire alarm was initiated by malfunctioning equipment.

Pros: My kids loved the pool. It was nice and simple!

Cons: I liked the spacious rooms!

Pros: Atmosphere is great.

Cons: Bathroom is very small. Without a doubt the hardest mattress I’ve ever laid on. I was sore from sleeping on it.

Pros: The front desk personnel was excelent.

Cons: On Sunday the restaurant does not open during the morning.

Pros: Very clean and located next to airport, very convenient.

Cons: Nothing

Pros: Great location with easy access to I-465 and I-70! Also very nice to have free parking.

Pros: Pretty cheap for the star rating and reasonably close to airport...which contributed to the bad side....

Cons: Perhaps the noisiest hotel of over a thousand nights I have stayed over my work career. Jets began non-stop about 4 am and sound transmission was worse than any I have experienced. Plus little annoyances:: room keys didn't work, remote didn't work,

Pros: Very clean. Nice restaurant and bar.

Pros: Overall appearance

Cons: I didn’t like that we had to go to lobby for another key after going to see a friend for something we forgot in another room, early in the morning because our key card wouldn’t work. We were in a big hurry so it was a big inconvenience.

Pros: Reliable shuttle to the airport.

Cons: The bed was not comfortable at all. Worst night of sleep ever. Mattress was way too hard!!

Pros: Close to airport, free shuttle service, nice warm pool, comfy bed and clean!!

Pros: We have always enjoyed this hotel for our halfway stop...have a restaurant and a lounge where if later can get a bite to eat in there also...don't know cut off times though...

Cons: Our gps has always had a hard time finding this hotel

Pros: Friendly shuttle staff

Cons: It took 1.25 hours to get our requested pack and play.

Pros: Right at the end of the airport runway. Good luck sleeping. Oh and they supply earplugs. No hot water in the shower. And the rooms. 1970 drop ceiling. No thanks.

Cons: Was listed as 3 star. This is a 1 Star.

Pros: Great rooms!

Pros: Great lobby

Cons: The room air conditioning was way too loud. The hotel provides ear plugs for this? Is this a 3.5 star hotel? Bath tab scratched up and dirty looking. Rooms are poorly maintained.

Pros: Proximity to the airport.

Pros: The staff was more than accommodating and friendly.

Cons: The breakfast buffet was disappointing.

Pros: Price, Large Room.

Cons: Nothing

Pros: It had a restaurant

Cons: The staff was rude

Pros: Area was okay!! Clean and checking went smoothly.

Cons: No microwave in the room no refrigerator Hard to take a hot shower the water was turning cold

Pros: It was clean.

Cons: Maybe update on little things like cleaner hair dryer.

Pros: Location to the airport

Cons: old hotel in need of renovation

Pros: Convenient location, fair price

Cons: Hot. Unbearably hot. I have stayed here before, with both visits being the same. The air works, but only goes so low. The humidity of the heated pool in the center of the building has to contribute, as most rooms have sliding glass doors facing it.

Pros: Clean room, nice but small pool.

Cons: Needs renovation. Furniture/carpet looks old. Surrounded by closed motels and empty lots with weeds.

Pros: The lobby was unique and fairly cool. It was easily accessible to the expressway.

Cons: Smallest queen beds ever, barely the size of normal twin beds, they were a foot and a half shorter side to side than my queen at home. The front desk said that was the size of their queens. Sink and tub backed up even after the maintenance "fixed it"

Pros: All staff were friendly and accommodating. The check in was quick and easy. The hotel is very close to the airport.

Cons: I expected to hear some aircraft noise b/c of how close it is to the airport, but we soon discovered that planes fly directly over the hotel. It's very loud. Luckily we were really tired so once we were asleep it didn't bother us.

Pros: friendly, free parking

Cons: pool was super small, no hot tub

Pros: Clean room. Warmed up pool water.

Cons: Our shower had a water pressure problem. Staff did not handle the situation well. They kept us in the same room while they tried fixing the problem for about 20 hours. In the end they still didn't fix the problem and switched us to an identical room.

Pros: Bed was comfy

Cons: Area was almost abandoned but still noisy, decor was dated and ill maintained.

Pros: The check in staff was very sweet. Great location! Short drive to airport. The bed and pillows are amazing!!

Pros: Hardly anything was nice. The staff did allow a requested later check-out.

Cons: Deafening jet engines all night long.Tub water and toilet ran all night long. The staff were argumentative. We paid the breakfast included price for 4 but the staff would only honor 2. The others were $13! I've had better breakfasts at truck stops.

Pros: Good location near interstate.

Cons: Paper thin walls. Could hear people next door.

Pros: The room was quite nice and clean.

Cons: The 2 staff members I had been in contact with at the front desk were downright rude. the other I couldn't find a name tag.

Pros: Cleanliness, shuttle service and proximity to airport

Cons: The air conditioning and fans were so loud I could not sleep. I even used the earplugs provided in the room but the roar of the cooling system above the bed was terrible. No escaping the noise if I wanted to keep a comfortable temperature.

Pros: Cost

Cons: Very limited number or restaurants in this area. Food at hotel was lackluster and breakfast buffett was often cold. Room was aging though bed was comfortable. Front desk was very nice. Ok if you just a night close to the airport.

Pros: Great location fairly easy and quick to the convention center. They give out Wall Street Journal which I really enjoyed. A good selection elipticals and a good stationary bike I used every day.

Cons: Oh my gosh it was right in the path of the airplanes landing and taking off. I mean it was close to the roof top. They even give you two pack of ear plugs to help with the noise. I finally learned how to keep the fan going all the time and that helped.

Pros: Cost was reasonable.

Cons: There were issues with mildew type odor in room and broken door lock. Staff responded to odor by sending up maintenance with air freshener. Respiratory de to non-working lock took 2 calls, visit to front desk and 1+ hour.

Pros: The location was great

Cons: Night manager was rude, did not give me the room that I had confirmed multiple times. Never aplogized or offered solution. Room smelled like mildew. Room had no cable, and was told it was from the rain but sun was shinning in morning with same outcome.

Pros: Restaurant offered excellent food inside hotel.

Cons: Expecting a little nicer with the star rating. Overall not that bad, just dated.

Pros: The hotel was very nice. Sleek and modern lobby.

Cons: The staff. We had to go back into the staff offices to get an employee to come check us in. They were in the back watching videos online.

Pros: close to airport

Cons: very noisy, no wake up call

Cons: Yes they put us in a handicap room the shower barely worked. Felt like a bird bath instead of a shower. My wife and I hated it

Pros: Thought I was booking crowne downtown. My bad. 2 crowne plazas in Indy. Make sure the mobile deal that pops up is the one you want.

Pros: Mostly friendly staff

Cons: First of all, Fox News in the lobby? Do I need to explain? How about espn? The place in general seemed outdated, old, and in need of upgrades. Breakfast was not good. Lock on door was coming off...

Cons: AC is too noisy!! I cannot sleep when the ac is working. Drain in the bathroom is too poor, I think there are too many hairs in the drain that was not removed so the water won't go down.

Pros: Person at the desk

Cons: This hotel is not updated and did not fit into the Crowne Plaza standards at all. I was looking forward to staying at a Crowne Plaza but disappointed with the room. Tub was old, had rusted spot, leaking faucet. There was one water bug I saw.

Pros: Cheap

Cons: The internet cut out every 10 minutes non-stop for 2 days. The door was off balance and I had to throw a shoulder into it to open it every time. The door lock consistently failed to read the key and only worked 10% of the time.

Pros: Location was convenient to the airport.

Cons: AC in the room grew unbearably loud after a couple of hours. Did not much sleep. Room was smelly and bath tub was clogged.

Pros: My room wasn’t cleaned 3 days out of 4 days, talked to manager and she was to get back to me and she never did.infact I’ve called and requested a call and I haven’t received it

Cons: It was one of the worst experiences I’ve had in 17 Yrs of being on the road

Pros: Location

Cons: Room so hot you couldn't sleep in it room wasn't clean staff acted like it was a chore to assist us air conditioning terrible will never stay again

Pros: Staff was friendly and the location was good for the airport.

Cons: MY VEHICLE WAS STOLEN FROM FRONT PARKING LOT! I parked within 100 feet of the main entry, in a well lit and conspicuous area. My truck and thousands of dollars worth of power tools were stolen within 4 hours of checking in.

Pros: The pool in side

Cons: The staff was not good the nice stuff was lazy made me wait 20 minutes before I could check in and had a line the morning staff was very rude and tried to get money out of people and I feel that was very wrong

Pros: Leaving - shower and bed were ok

Cons: Room was stuffy even with air turned down. Room was dated and small. Furniture and bed skirts were stained. Sheets were threadbare.

Pros: Leaving

Cons: The van from the airport left me. My first room had a clogged toilet, broken AC, broken door lock... Called restaurant to put in a to go order, was told 15 minutes, waited 20 and went to the restaurant and had to wait an additional 45 minutes...

Pros: The rooms were really nice - with a little spa package on the bed and everything! Do not be turned away by the entry into the building; the rooms are actually quite nice! I slept great even though we were right next to the airport! Not good for a light sleeper, but they include ear plugs in the bathroom.

Cons: Room service was decently priced - but would have liked to see more options for vegetarians and gluten free folks! This hotel is in desperate need of a nicer entryway!

Pros: Beautiful spacious rooms with super comfortable beds, spa scented lotions and fragrances, and huge windows! Staff was very helpful upon check-in.nt was the restaurant - slow service even though the place was basically empty, and the scallops were tiny and very dry/rubbery. Croissant bread pudding helped make up for it though ;-) Overall a VERY good value for the money!

Cons: My only disappointment was the restaurant - slow service even though the place was basically empty, and the scallops were tiny and very dry/rubbery. Croissant bread pudding helped make up for it though ;-)

Cons: We only had like half roll of toilet paper and like 2 towels for the 3 days maybe I was expecting too much but I don't think it should be like that,

Cons: Reserved the room for three people only had enough towels for two. The pull out sofa had no liens or pillows when inquired about it was I told due to covid the pull out liens were not allowed. They had no problem charging me extra for the extra bed though!! We were there to take our Marine to the airport what a way to support our military oh I’m sorry you don’t get a blanket or anything to sleep with 😡

Pros: Mothingy

Cons: Everything

Pros: The cleanliness and space and accommodations in the room

Cons: They didn't have breakfast. The staff weren't very accommodating.

Pros: Free laundry

Cons: The hotel charged be 150.00 each night for a deposit. Other hotels that have done this release funds at checkout. Not this hotel, its 5 to 7 days. They are sitting on 300 of mine.

Pros: The room was clean and comfortable.

Cons: Refrigerator didn’t work.

Pros: I didn’t stay!! Room was too small!!!

Cons: They charged my card even tho I’d never checked in!!

Pros: Close to everything.

Cons: The pool was closed.

Pros: The staff is great.

Cons: Had a bad stay in July. Was given a free night stay. Second time toliet ran all night. Sink was clogged. Great location but poor maintenance.

Pros: Nice appearance, clean

Cons: Not able to use bathtub. Shower lift wouldn’t budge...stuck. Paid $--for the night and wasn’t able to use bathtub!

Pros: The bed was very good , The TV was excellent , and there was plenty of space to work from . A large refrigerator was in the room , which was nice . Checkout was a breeze , and there were snacks at the desk to take with you . and the property was clean and orderly . The ice machine helped , too .

Cons: The check in was terrible . The 2nd door to the lobby was locked and you had to call in by phone . The hotel clerk never picked up , putting me in a constant loop while my luggage sat with me between doors . After a while , someone answered and let me in . So , even though I have a confirmed hotel reservation , I still waited basically outside . I consider this poor customer service . Even if the hotel clerk or manager is busy , there should be provisions to allow access to the lobby . I have stayed at this Candlewood in the past . It was only about 7:00 in the evening .

Pros: The privacy and quiet,did not like advertised breakfast and pool but didn't have eather

Cons: Was not a breakfast or a pool available

Pros: The room, DVD player

Cons: Hot tub was down again, no breakfast

Pros: Staff treats you like their friend not their client. It helps someone like me with PTSD to feel at home. I can walk those halls and not feel uncomfortable.

Cons: Couldn't swim at night. Adults should be able to sign a waiver and swim. Probably take a breathalyzer too but really. Who doesn't agree about pool hours???

Pros: Cleanliness and spaciousness of rooms along with having all misc amenities stocked in the room.

Cons: A grab and go breakfast would make this hotel the best!!

Pros: The price. It was very quiet and peaceful. I have stayed here several times

Cons: No. It was nice room. Very clean

Pros: Quiet and nice location.

Pros: The suite was nicely furnished.

Cons: The stair hallway had coffee spills on the wall which went into the carpeting. The carpeting was not very clean.

Pros: Kitchen

Cons: Rather have extra cover laid across top rather than tucked

Pros: Although the hotel is a little dated. The Full fridge and stove were nice. Very quiet room

Cons: dishwasher didn't work - more shampoo would of been nice

Pros: Was very clean the hot tub and pool was great!!

Pros: I have never stayed at your hote

Cons: There was one looser lady at the front desk that had an attitude checking us in.

Pros: The staff was very helpful and efficient. Check in was quickly taken care of.

Cons: Some of the cleaning staff were taking a break on the floor in the hall.

Pros: No maid service

Pros: Went down with the bf for FDIC and brought our dog along. The room was cleaned they were very helpful with everything fixed the shower right away when the nob couldn't go up due to the lime build up on the nob inside the faucet. Liked that we could rent out movies or board games or kitchen things if needed. I like that maid cleaning didn't start until you stayed a week because of my dog staying in the room when we weren't there. very easy to find great trip overall.

Cons: We were on the first floor right next to the elavater so it was a little noisey but not to bad. Saturday it got more noisey because there were kids running around you could here them yelling from the pool and outside our door but besides that trip was good.

Pros: Location

Cons: Nothing

Pros: Nice clean rooms, very comfortable.

Cons: Right next to the Airport and you constantly hear the planes taking off and landing very loud, but not something that can be helped by the hotel.

Pros: Front entrance blocked due to construction Hallways are horribly dirty All carpeting is way past due to be replaced Definitely a 1 star hotel until it is updated

Pros: Available

Cons: The carpets were nasty in the exit area, my room smelled like fish and I believe there was blood on the wall in the bathroom in the shower area

Pros: Nothing

Cons: Everything and definitely them taking a $200 deposit and taking half back !!! I’ll never come to this hotel again

Pros: The room was nice cold 🥶...

Cons: The loudddddd air vent in the bathroom.......

Pros: It was shelter.

Cons: It was old and dirty. The carpets in the halls and room was bubbling up from the floor and stained. I’m pretty sure there were pubic hairs on the toilet seat in our room when we arrived. There was a random plunger laying in the hallway for hours.

Pros: Good location and good price but that’s about it

Cons: Terrible almost non-existent customer service, shabby facilities, no breakfast even though it was said to be included, only two lousy vending machines on site with terrible selections and on two different floors, TV was small and damaged, even though I had a King room that I upgraded to specifically to get an arm chair and ottoman, there was a tiny chair and no ottoman, bathroom was tiny and cramped, there were multiple stains on the carpet in my room and even though I require a wheelchair, there was little in the way of accommodation or assistance offered for that

Pros: The airport shuttle was helpful even though catching it was tricky.

Cons: This hotel is falling apart and in an obvious state of disrepair. They have truly left no corner uncut.

Pros: Front desk girl at checking was great.

Cons: Seemed a little run down for a LA Quinta, no hot breakfast.

Pros: Great Hotel and staff

Cons: Their shuttle sucks. Waited a half an hour after call when desk said 10-15. Hotel ended up 11 min drive from Airport.

Pros: Comfortable bed. Clean room. Fresh smell.. Just what I needed for late airport arrival.Good price for same day booking, thanks to a missed connection that caused me to miss my ride til the next day.

Pros: Price

Cons: Needs to be updated badly

Pros: The warm greeting from the hotel front desk. Always greeted with a smile and very courteous each visit to the hotel..

Pros: Hotel should be closed until renovation is complete. It was filthy.

Pros: The room and hotel is clean even though they are redoing the the hotel. They housekeepers are nice and helpful

Cons: The man at the front desk during the day with the black hair is very rude about any question you ask him..Due to that the next time I’m in town I will not use this hotel

Pros: Price of room

Cons: Mens underwear was left in drawer. Dirty sticky night stand. It was obvious the room wasn't cleaned well. Hotel also under construction. That would have been helpful to know.

Pros: Great location and nice room

Cons: The heating was not working properly in my room and it's the middle of January

Pros: N/A

Cons: Very dingy in every aspect

Pros: The location is super convenient and in a very safe feeling area.

Cons: The room was musty and damp. The carpets felt moist. We were all feeling sick the next morning from the undesirable conditions.

Pros: Location

Cons: Very dirty and smoky room. Terrible all the way around.

Pros: Very friendly and clean

Pros: Building had a terrible smell as did the room.

Pros: The location was great for my needs and easy to find. The room was clean and comfortable. The staff was good.

Cons: The air conditioning unit sounded like a lawn mower with large rocks in it. It was too loud to watch TV with it on, let alone sleep, so the room was too warm.

Pros: Friendly hotel staff, tried to make the hotel shuttle situation work.

Cons: Hotel shuttle departure times in the morning. Paper thin walls, person in next room had TV way too loud and was very distracting.

Pros: The employee was really nice

Cons: No swimming or breakfast

Pros: location ,price

Pros: Nothing unfortunately.

Cons: yes. The hotel had started renovation on the outside of the building and they were at my hotel window working and the window had plastic covering my entire stay:(. So it was loud and I asked to switch rooms and they couldn't do that. Or pro rate my stay

Pros: The room and the staff were fine, but I expected the continental breakfast that was promised in the advertising and I was not pleased to only get a muffin and a granola bar.

Cons: I didn’t get all the services that were promised.

Pros: It was jus an hotel.

Cons: Renovation going on. The parking. The 3pm chech in. No breakfast.

Pros: The staff was very kind and patient

Cons: My room only got cleaned twice

Pros: Price, and right off freeway.

Cons: The carpeting badly needs to be replaced throughout. BADLY. You walk in through a oddly small entry and it just reeks of stale cigarettes--white trash status. And while my room didn't smell like smoke, it was real musty.

Pros: I had problems with air conditioning in my first room and I was moved to a huge 2 room suite.

Cons: Construction across from hotel undergoing renovations with flashing strobe light at night but although my room faced this other property the black out curtains did not let light through.

Pros: Staff was very accommodating

Cons: No handicap parking by the doors.

Pros: The staff were very helpful and kind

Cons: The hotel wasn’t the cleanest and smelled a little like mold. Our bathroom still had soap left in the shower from the prior guest. It appeared that the bathroom may have not been cleaned prior to our arrival.

Pros: Bed comfortable,

Cons: The smell was bad as soon as come in lobby and in my room,short toilet felt like to low to floor working didnt know room didnt have microwave or refrigerator

Pros: The room was spacious, clean, and updated. I loved the location to the airport.

Cons: The smell of sewer gas was almost unbearable in our room. When we first stepped into the room, the smell was not “that” bad. However, around 3 a.m. I was awoken by a smell so strong I almost wasn’t able to handle it.

Pros: Friendly staff who does their best with what they've got. I think they will end up getting it right, but for now the hotel needs massive updating.

Cons: This hotel is quite run down. The carpet in the hallways is very dirty and worn. Also,this hotel attracts a questionable crowd. The police were called two times to the hotel during the few hours that I was there. Definitely not a place for children.

Pros: Desk Teammate was very pleasant and made me feel welcome

Cons: No

Cons: We decided to stay an extra night before check-out time they were knocking at the door asking if we were going to to check out I did not appreciate feeling rushed out of the room it's not like they were busy or anything and it wasn't even check out time

Pros: Location close to airport

Cons: Long shuttle wait time Dirty, out dated, front desk clerk not in a uniform. Ripped dirty carpet. Even elevator was dirty. We only stayed one night and chose not to shower everthing felt so unclean.

Pros: it was close by where we were going.

Cons: they only made up bed one day ,and none on another,yhe coffee pot was broke.

Pros: Location, cleanliness and Wifi.

Cons: There was was not a fridge or micro oven in my room.

Pros: The proximity to Indianapolis International and the price.

Cons: No.

Pros: It was not clean...very tired and a stretch for 2.5 stars rating

Cons: Carpet dirty stained & rippled Room smelled like someone had smoked in it.

Pros: Everything. It was very clean and updated. The breakfast was great. Check-in was super fast. Very pleased!

Cons: Nothing, everything was fantastic!

Cons: The bathroom was filthy and the hallway and carpets were also very dirty.

Pros: We were passing thru & it was a good stop for us.

Cons: No convenient eating places

Pros: Yep

Cons: Nope

Pros: The nice ladies at the front desk.

Cons: The sheets were stained. The room had a terrible odor. The bathroom was nasty. The hot water would not work. The A/C would not stay on. The door lock would not properly work.

Pros: It was clean and the staff were kind and friendly

Cons: The room was not in the best condition there was a hole in the wall by the sink, the vinyl on the bathtub was peeling and one of the beds were broken

Cons: The male employee was slightly rude throughout the whole check-in process. He even got aggravated at the computer and cursed aloud in front of me and two other guests. Very unprofessional. The room me and my siblings were placed in smelled of smoke, I was under the impression this hotel was a no smoking facility. When I awoke the morning of check-out there was some type of bug crawling near my head. I'm unaware of what type of bug it was, so I cannot confirm. I stated this incident upon checkout and received $20 off my stay. A few hours after leaving the hotel I was contacted by Evelyn and she stated I should have never been allowed to stay in the room. The glass in the window needed repair and the room was not to be rented to guests. Evelyn offered to send me a free night stay by physical mail which I accepted. Overall, I'm unimpressed regarding my stay though. Due to the uncomfortable check-in process and the incident with the bug, which I can only hope was just something local from outside and hopefully not another type of bug. Evelyn tried to rectify the situation at checkout and I do thank her for her professionalism.

Pros: Location

Cons: No

Pros: It’s great , most the staff was cool . The young dude that checked me in was kinda slow n stupid . Had his girl friend in the office and that was more important to him then the guests.

Cons: The kid that checked me in . Read last part of first question

Pros: I like everything. It was like being at home away from home.

Pros: It was fine until checkout

Cons: What I didn't like about this hotel was that I paid a $100  deposit and got told that we smoked in the room. We don't and  idn'tt smokein the room. the desk clerk on duty and if I don't get my deposit back I'm filing complaints with Corp. &

Pros: The size of the rooms are amazing.

Cons: Some of the staff are a little rude but the rest are rude

Pros: It was clean

Cons: Yes. The lady behind the counter . Shei was very inexperienced and did not seem to know what sure was doing. There was no manager on duty not available to speak with about a charge that was not explained

Pros: I loved the kitchenette and the fact that it was laundry facilities on every floor

Cons: Yes I didn't like like how the front desk staff the younger ladies ran there shifts they was rude and always very snoty

Pros: Price

Cons: When I checked in and came back they gave someone else my room

Pros: Price

Pros: The over all hotel is very clean and the front desk lady is a wonderful person to work with.

Cons: I did not like that in my first room my first night I noticed a cockroach crawling up the wall, when I called the front desk they immediatley put me in a different room. The third night I was there I seen about 5 or 6 of those big black pincher water bugs

Pros: I really appreciate the staff and All that they did to accommodate me.

Cons: The location was kind of hard to find.

Pros: Price

Cons: I'm tired of booking a room and then being told they dont have that room available. They offer to give me another room but it will cost extra. If they don't have rooms they shouldn't accept reservations

Pros: The lady working the night shift who did everything she could to make my night better

Cons: Well my daughter wanted to sleep on the pull out couch,We pull out the couch and the matress, it was the nastiest matress. Stained orange/yellow and mouse poop all over it. We switched rooms and did not pull out the couch in that roomq

Pros: Room

Cons: The staff

Pros: Leaving so I’ll never see the place again

Cons: The people doing drugs everywhere, the smell of cigarettes and marijuana everywhere in the hotel, dogs barking, the sketchy people walking around my car looking like they were going to steal it. The cockroach on the floor in the lobby, and more.

Pros: the room appeared to be clean

Cons: No ice machine, no luggage cart, no hot shower or coffee maker and noisy as hell. The place wasn't that busy and she put me in what i can only assume was the family wing. Kids up and screaming in their rooms for hours and hours. What a waste of $.

Pros: Location

Cons: It was a little loud in the hallways

Pros: It was affordable

Cons: That they didn't advertise that their pool was unavailable.

Pros: Very clean, comfortable, friendly staff

Cons: No phew charge ports

Pros: close to interstate and very clean

Cons: we werent allowed to use the pool.

Pros: The staff

Cons: The room wasn't very clean. The air did not work.

Pros: If this is a place you want to walk into where another customer is cussing the desk clerk out. Or a place that you want to check into that wants to send you to another location not return your Id and then have they're security securitos cuss outcal police

Cons: Not recommend at all. Wouldn't let a barn animal stay there.

Pros: Relaxing peaceful & friendly

Pros: Location is great, the room is big and clean with reasonable price.

Cons: Some of the side doors doesn't work. Check-in takes longer because the printer didn't work.

Pros: There seemed to be kinda an "Airhead" female doing the admitting initially. Maybe she was new. Didn't seem to have all the answers. Honesty of the black night a/mgr. HE told me that the wifi $17.00 weekly charge was not worth it. "Not worth it" he said.

Cons: Appreciated the honesty of the n/mgr. Because the wifi system is the CHEAPEST excuse for wifi that I have EVER SEEN!!!!!! For the whole time there, I couldn't even check my e mail. Much less anything else!!! REALLY CHEAPO CRUMMY wifi service Motel 6better

Pros: friendly staff

Cons: overbooked hotel and had to move to different location. left hotel with multiple bug bites all over body

Pros: Was clean. Price was right. Good location.

Cons: TV problems. Internet connection problems. No hot water. No clock. No ice available. Desk response horrible- put on endless hold. But as place to crash for one night, it was acceptable.

Pros: I liked the fact that my room was close to a outer door. Other than that it could have been better.

Cons: Yes the pet fee of $25 per day per pet. Their pet policy is not clear at all. According to it the fee is for cleaning and my room was not cleaned the whole time I was there which was 7 nights.

Pros: Friendly staff

Cons: WiFi didn't work, cell reception in room was zero, my room linens were filthy, my room was next the exit which had non stop traffic in and out of it of screaming people and barking dogs. Ground floor windows didn't lock. Power in the room went out.

Pros: The price

Cons: Certainly was not spotless. Breakfast was only packaged Carbs. The coffee was excellent however.

Pros: Price point

Cons: House keeping never came

Pros: The price point.

Cons: The hotel staff was rude and quick to disregard. Additionally, they had marked breakfast included and it was just coffee and a muffin the size of a plumb.

Pros: Both times staying there. I had a quiet room location.

Cons: The only down fall with my second time staying at this hotel was the TV only got about 10 station. And only about two or three come in clear.

Pros: Location was good. Room was nice and clean.

Cons: The bathroom was in serious need of a remodel. Someone had painted the tiles, and the paint was all peeling. Really made it look like a 1 star dump based on that view. Breakfast was a few granola bars, and were out by the time I came down at 8am...

Pros: Location

Cons: The staff never checked me in to my room in their computer system, subsequently gave another guest access to my room while I was out, and then harassed me multiple times while I was sleeping, claiming the room was supposed to be empty.

Pros: Rooms are nice and clean

Cons: Did not clean room everyday. Had to go to front desk to get more towels because they don't clean rooms everyday. No breakfast just coffee I hate coffee.

Pros: Cheap. Not inexpensive - cheap.

Cons: We arrive and checked in, went to the room - theres someone already in it! They have overbooked the hotel. So they sent us to another location. Staff there had no idea what was going on. Incompetence run amoke.

Pros: Location

Cons: Outdated and tv was static

Pros: The location was good

Cons: The staff is pretty unpleasant and extremely unhelpful. I got charged $50 by the hotel upon checking out and two days later, no one knows why. They are going so far as to deny that they charged me when it very clearly came out of my account. Bad business.

Pros: clean room and reasonably priced

Cons: lobby check in counter was completely covered in oily fingerprints at check in and still 8 hours later at check out. Free Breakfast was nowhere to be found at 830 am. Bed wasn't the most comfortable. Bathroom door was swollen and hard to close.

Pros: Front Desk Service

Cons: QUEEN BEDS ARE A LITTLE SMALL

Cons: When I got there my reservation wasn't in the system. They gave me a room but it already had someone in it. They gave me a second room and that also had someone's belonging in it. Took forever to find an unoccupied room.

Pros: For the brand this hotel was very nice.

Cons: Hotel staff werent very nice!

Pros: It was clean

Cons: The WiFi was slow and needed to updated No coffee in the room Even though it was an extended stay hotel with a kitchen, there was NO cutlery, or pitcher for water .... nothing The bed was mediocre

Pros: Staff was helpful with my situation at the hotel

Cons: I cannot totally blame the hotel but a few cameras in the parking lot would be helpful to deter thieves or even dummy cameras ( my truck was stolen from the parking lot during my stay. Peace of mind should extend to the parking lot to some degree.

Pros: Not a bad place overall if you have your own transportation and breakfast

Cons: No morning breakfast, no airport shuttle, awkward layout for bed that left little room to get to window.

Cons: Our room service was terrible! They did not come clean my room the next day!! I was supposed to get a call back from your company to address this situation!!

Pros: Quiet

Cons: The shower was a disappointment. It had next to no pressure at all

Pros: Price

Cons: Came in to sign that water would be shut off the next morning. The staff didn't know anything about it. No eating options. Room was pretty beaten up and didn't have a real comforter. The heat worked poorly and there was a loud clanking noise at nig

Cons: It is not the free breakfast with just coffee and two peanut (and chocolate) bars. It is the worst free breakfast I ever had.

Pros: price

Cons: poor, bagged breakfast bar and muffin bacon and bbq sauce on floor next to bed Remote dirty and did not function

Pros: Staff was articulate and clear on all explanations. They brought us the kitchen amenities we needed before we even say down in the room. Were not over barring. The room service wasn't available since we were only there two nights; this was a plus because that limited the amount of "*knock knock* room service " we heard from the hall.

Cons: Room was quite small. Any more than 2 days would've been stressful. The door has enough space for your fingers to reach underneath to the other side. This allowed a great deal of light into the room at night. There's also a lower set peephole that allowed light right at eye level when sitting in the chair.

Pros: Staff was friendly. Excellent location for my needs. Kitchen appliances were clean. Vending machines accepted credit cards for late-night snacks.

Cons: Extension cord used for lamps was blackened, indicating a potential electrical problem. Hot water very slow to heat up. Walls are paper-thin; I was next to an elevator and didn't sleep well because of it. Microwave was missing turntable. The security latch malfunctioned, first locking me out of my room then breaking all together.

Pros: Kayla (overnight shift) was very accommodating, my flight arrived at 2am in IND airport got to the hotel at 3am. She was very understanding, the reservation wasn't cancelled. Kayla even helped me out with some supplies as stores were closed and I couldn't get any. Thanks Kayla!!! For me this hotel had what I needed.

Cons: Facilities were a little outdated, the gym consists of four pieces of equipment which two were out of order (per the sign on them). The iron in the room was dirty, had to warm the iron up and use it on a towel to make sure it wouldn't stain my dress shirts. Lastly on the day of my stay housekeeping started banging on my door at 9am saying I was supposed to be checked out. Even though check out is by 11am. overall I do feel I got my money's worth $59/night for a queen size bed a recliner and TV count me in!!!

Pros: Seemed relatively quiet on a Tuesday night.

Cons: Staff, cleanliness, no crib or pack n play available, breakfast packed away promptly at 9:30, linens were not changed.

Pros: Semi close to the airport.

Cons: The hotel had multiple homeless people hanging out in the parking lot hassling guests, my assigned room hadn¿t been cleaned as there was old rotted food in the fridge and the bathroom had been used.

Pros: Nice size rooms, nice furniture, kid friendly , and very quiet

Cons: The front desk staff was a little rude at check out but the rest of the staff and experience was great!

Pros: The location was perfect. I’ve been attending the Indy 500 for over 10 years, I prefer staying in this area because it seems like a prime location, short trip to IMS and decent area.

Cons: The property seems to be old, it’s worn and beat up. My room was clean but the stove was old and rusty looking, the refrigerator was yellowing and cracking around the handle to open door. The bed was comfy but old and the ruffle around bed was torn. The place was clean, but quite worn. It could probably use a nice remodel.

Pros: Location

Cons: Rooms weren't cleaned unless you were staying more than 7 days

Cons: A little remote. Restaurants further out.

Pros: Everything was perfect except a couple things mentioned below.

Cons: The hotel doesn't have an ice machine, no laundry soap or option to purchase laundry soap & my TV didn't display any channels.

Cons: There was a kitchen but however. Had to request for KitchenAid supplies and none

Pros: Quiet not heavy neighborhood traffic

Pros: It was not too far from the airport or tthe gas station

Cons: Staff not caring when I complained about the noise from the people above and beside me . I requested to be move. I was told she had to ask the boss. She never got back to me. I asked 3 times I was given round around. The nice nasty attitude is the worst

Pros: That it was ducked off

Cons: Rented 2 rooms, suck, toilet stop working, empty bottles under bed from prior guess, dusty af pillows & covers was so thin no good sleep or comfortable position was able. Didn¿t wanna give extra pillows. Stove & fridge but no cooking utensils I¿m done

Pros: Location

Cons: No

Pros: Location

Cons: Wasn't clean couldn't use the draws to place clothes in. It was cigarette buts in the draws I have pictures and underneath the beds was terrible. There was trash at the back door. Play rainbows off am I going to win

Cons: Bed bugs

Pros: My experience was bu far the worst I have ever had at any hotel and wouldn't recommend staying here. Initially staff seemed willing and wanting to help, but by the end of my stay, (checked out early) ive YET to get to speak to the g.m. as mgr said he call

Cons: everything

Pros: Just giving up on my money being refunded and leaving!

Cons: The whole hotel smelled awful, their were guests smoking in hallways, people passed out in hallways, and did i mention I've never been in a room where it smelled so bad, worse than any body odor!

Pros: It was quiet...no body bothers you

Cons: No

Pros: The kitchen

Cons: No smoking, no pool or hot tub

Pros: Price

Cons: Wish it had an oven

Pros: The staff was efficient and the room was nice and clean

Cons: The location is a little odd and it was noisy

Pros: Staff was nice

Cons: Rooms air conditioner did not work

Pros: It's proximity to the airport

Cons: It was noisy in the hallways all night long, the customer service was very poor. I stood there for 10 minutes before they would acknowledge me. I could see the laundry being done from the customer service desk. I held for 30 minutes on a call to them.

Cons: It was disgusting.

Pros: Nothing

Cons: Sucks

Cons: Terrible. Smelled like marijuana, felt unsafe, VERY dirty. Room was very small and wasn’t cleaned very well.

Pros: Close from the airport

Cons: No baby crib. And it was a bit old

Pros: The hotel was clean, well-kept, and bed very comfortable. Staff desk person was awesome. Location was perfect. I will definitely stay here again. Far exceeded the 2-1/2 star rating.

Pros: We were near our son who was staying with his team at a neighboring hotel.

Cons: The room was not clean. There was toothpaste on the sink. The beds only had sheets and a thin partially fitted (foot of bed) cover. There was no blanket in between. The cover was white and was grimy looking especially across the top by the pillows.

Pros: Location

Cons: It smelled like rotting food and stale cigarette smoke. The free breakfast was and I quote the desk attendant just oatmeal, coffee, and granola bars. The room was dirty had used cigarette paraphernalia and garbage in the drawers. TV was SD.

Cons: Rip off for 3 cats in enclosed containers - $25 each, or $75 total. More than the price of the room Food left in the room from previous guest - beer containers, can of food Generally tired and unclean - not up to the typical standard for Extended S

Pros: The people are very helpful and friendly

Cons: No

Pros: Close to airport

Pros: I stayed there for 5 hours to sleep. Nothing more and nothing less. Quiet...Bed was comfortable and all room accommodations met my expectation.

Cons: Nothing.

Pros: Location

Cons: Sheets were stained

Pros: Location.

Cons: Very old surroundings. Rust formed around the drains because the sink is old. Small and low quality TV. No hair dryer in unit-had to get one from the front desk. Shampoo, but no conditioner. Coffee bar in the a.m. had terrible flavor. 2 star or less.

Pros: Price

Cons: Bed sheets and pillow cover dirty. Also a fruit bar should not be considered as breakfast

Pros: Room size

Cons: Some front desk staff didn't speak at all

Pros: Price, and front desk workers were kind and helpful.

Cons: Breakfast was only cereal bars, muffins, oatmeal,and coffee. No juice. A guest had several dogs that barked late and early, disturbing others.

Cons: The toilet seat was up and there were urine stains on the floor. The bed side tables had uncleaned residue. The TV showed only a half screen. The breakfast consisted of packaged muffins, coffee, oatmeal with no tables. No restaurant or showtime as adverti

Pros: It was easy to get to and from the highway from its location. That's it. I'll never stay at this hotel again. Should be a one-star hotel! I stayed in another Extended Stay America in Chicago the next night and it was perfect.

Cons: The hotel room wan't clean, carpet had a large stain, I killed a cockroach in the bathroom, there was no sheet on the bed (only a fitted one over the mattress), & there were only a few squares of toilet paper on the roll (with no backup roll). Grade: D-

Pros: Kitchen

Cons: No

Pros: Price

Cons: Very poor bathroom

Pros: This hotel had comfortable beds.

Cons: Our hotel room had a fluorescent light above the kitchenette that buzzed loudly even when turned off. I let the front desk know but there was nothing they could do until the morning when maintenance came back on duty. We did not sleep well!

Pros: The location. And the price.

Cons: Yes the sinks would be backed up if you ran the water very long in the bathroom or in the kitchen sink. Also the fact that I had to go get my kitchen plates and silverware and utensils from the front desk was kind of a hassle. The bed wasn't made & stains

Pros: Breakfast was pitiful. It consisted of only oatmeal and only one flavor. Not even any toppings as simple as brown sugar to complete a bowl of oatmeal.

Cons: see above

Pros: Quiet

Pros: Location was adequate.

Pros: Being next to the interstate and airport I was expecting lots of noise but it was surprisingly quiet. Room was comfortable and clean. only stayed a couple night so didn't utilize the kitchen except for the fridge. Check-in/out was very easy.

Cons: You definitely need GPS or to know the area well to find the hotel. Other than that no negatives.

Pros: Loved the laundry room & having a kitchen in the room.The shower was nice.

Cons: I did not like the cockroaches killed 4 of them.There was 1 in bathroom like ten minutes after arriving and then in the kitchen.I had to go ahead check out.

Pros: I liked having a stove and a fridge and all the comfort of home without being at home.

Cons: I found 3 cockroaches in my room over the course of my stay. I brought that to the front desk and asked if they would compensate me for having to thoroughly check all my clothes and belongings for cockroaches. As well as sleeping with cockroaches.

Cons: The breakfast was lame, more like fast food, only oatmeal, coffee, and some snacks, no freshly prepared food or juice. And there is no airport shuttle

Cons: $25 Pet pricing per day is too high.

Pros: PRICE

Cons: NO WORKING ELEVATOR. TWO SENIOR CITIZENS WITH BAD ARTHRITIS ID NOT PLAN AND LUGGING UP TWO FLIGHTS OF STAIRS.

Cons: Nobody to check you in late and no one there before 8 am breakfast was coffee and muffin. No hair dryer in room had to go to front desk, kitchen with no dishes but you have a microwave, stove and frig for what reason? Bed was comfortable that was it WSA!

Pros: Convenient location, clean, safe.

Cons: When I went to get fresh towels on Thursday night, the clerk at the desk was talking on the phone. He continued talking on the phone--without a word to me--while getting my fresh towels.

Pros: N/a

Cons: The entire room

Pros: The cost and we where given a first floor room that was close to the entry way.

Cons: There was a noticeable smell once you enter and breakfast was abysmal. The bed was too small (1 double) and no king beds were available, even though I am pretty sure that is what I booked. We ended up getting a cot to accommodate us.

Pros: Location and price

Cons: I had to wait 20 minutes to check in, no one to be found, another worker told me he was in the back doing laundry, called, used the phone and no one answered, then when check in clerk was extremely rude.

Pros: The staff we saw were polite and the rooms where pretty large.

Cons: Room had a slightly weird smell at first but went away after about a hour. Son locked bathroom door and shut it with him outside around 8pm. Went to front desk and was told only maintenance has a key and won"t be back until morning. We had to change rooms and thankfully none of our stuff was in there.