Hotels near Indianapolis Airport

Pros: Cleanest hotel I have ever stayed in

Cons: Coffee pods could be better

Pros: The entire hotel was clean and quiet. The beds and showers were amazing. By far one of the best hotels I have stayed in.

Pros: Beds were nice, lots of pillows.

Cons: It was to short of a stay. My choice. I arrived at 1130pm checkout at 0530

Pros: Very nice, clean hotel. Shuttle service and only 5.00 per day to leave our car at the facility. Very nice size rooms. We thought it was perfect for our overnight stay before flying out to Tampa for vacation.

Pros: Staff was friendly and professional. Very willing to be helpful!

Cons: Mattresses were worn with one side sloping down. Disappointed there was no quick start breakfast: only coffee and apples available and no hot tub.

Pros: Great location. Clean. Very comfy bed.

Pros: Loved everything...friendly staff, nice upscale decor, comfortable beds and room was spacious We will definitely stay here again!!

Cons: Satellite TV didn’t work in the rainstorm. That’s the problem with not having cable TV

Pros: Everything was perfect!

Cons: The breakfest was poor and extensive (two slice of toast - 3 $ ... realy?)

Pros: The cleanliness of the hotel.

Cons: I could have used a complementary breakfast....since your price is a lot more than other hotel's in the area.

Pros: Nothing

Cons: Was sent to first room... wasn't made up from previous person. Sent to room #2, opened the door and two people were asleep in their beds. Entire hotel was dirty. Third room didn't have any wallpaper that was stuck to walls properly. Fraud. BAD.

Pros: This was the best Holiday inn we have ever stayed at. Clean and fresh. Friendly too! The shuttle driver was very helpful and personable.

Pros: Comfort and direct. My wife enjoyed it more cause I had to work and she stayed in the room.

Cons: Bed was a little to hard for me. I went to the comfort chair late in the night.

Pros: Did not have breakfast had early morning flight.

Cons: Nothing bad you met all my expectations!

Pros: Very friendly staff. Super convenient to the airport. Quiet. Clean.

Cons: There was an odor in the bathroom, similar to mildew. Nothing in walking distance of the hotel, if that is important to you.

Pros: The hotel is near the airport = 5 minutes drive. The hotel also has a free shuttle from/to airport

Cons: None

Pros: Great breakfast options. Eggs were great. Unique choices.

Pros: The room was clean and comfortable. The best was wonderful. The front desk clerk was welcoming and accommodating. The shuttle drivers were friendly and warm. The breakfast was AMAZING--hearty AND healthy.

Pros: Room and bathroom were spacious and very clean. Reception desk was very friendly and helpful

Cons: The only thing is the airport location.

Pros: The room was quiet and comfortable. The staff was very helpful and kind. The shuttle service to and from the airport was good. Esp. in the early morning. It is about 10-15 min from the airport on the shuttle.

Pros: The lobby receptionist was prompt and polite. The room was comfortable and clean. We would return. Breakfast was wholesome and well presented.

Cons: none

Pros: The breakfast was one of the best I've had, they did a great job with the fresh chopped fruit, waffles, etc.

Pros: it was clean, the staff was kind and helpful. we got there before check in time and they got us a room early. free shuttle to the airport.

Pros: The staff was extremely helpful, friendly, and very personable.

Cons: I would say that the elevators were extremely slow and noisy.

Pros: There need to be some good restaurants near this place. Otherwise it was good The breakfast was good.

Cons: The lack of a good place to have dinner was apparent

Pros: Room smelled so clean. Staff were extra friendly and helpful. The cold breakfast was great and very inexpensive. Loved the breakfast staff.

Pros: Right near the airport...great staff and just an immaculate place period

Pros: It was super nice and  the front desk was more than gracious and helpful!

Cons: No

Pros: I had my 93 year old father with me on a quick business trip. I ordered dinner in the am to be brought up at 5, and breakfast at 9 am which they don't do normally. They went out of their way to do this and make sure my dad was taken care of - no questioned asked just awesome service above and beyond!

Cons: Absolutely nothing

Pros: First room reeked of smoke, after notifying front desk, they quickly moved us to a new room and gave us free breakfast

Cons: Bed not comfortable at all, water pressure in shower goes from low to full on monsoon without warning, A/C doesn’t get cool enough

Pros: Great airport shuttle service and room

Pros: Very good service, kind and efficient staff

Pros: We had dinner at the hotel the first night. It was better than expected, and the bar had a variety of craft beers. Nice surprise that we could have an upscale restaurant experience at the hotel.

Pros: The staff were great not only did they ask and truely care about why we were visiting they ask how it all went the following days. Thinks are made easier if the property doesn't act like their doing you a favor staying.

Pros: Very clean, comfortable

Cons: Nothing, good value

Pros: Breakfast for the price was good. The breakfast was a special price due to race day. This hotel was close to my destination; Indy Speedway.

Cons: I have no complaints. Was satisfied with this hotel.

Pros: The night/early morning front desk clerk was outstanding. He,was so very helpful

Cons: Fact that we couldn't use the shuttle and I had to pay for lyft and I was extremely uncomfortable with that. When the shuttle stopped we happened to be waiting for our ride and not a person got on it

Pros: Good value. Room was large and bedding was updated. Bathroom was just ok. Friendly staff for the most part. Was pretty quick to get to downtown.

Cons: Pool was small and a bit dated / slightly grungy. Also although next to the highway not exactly an easy on easy off location.

Pros: Friendly and accommodating! We came in at 11:30 pm and had no problem getting a shuttle pick up!

Cons: The staff went above and beyond, from the front desk to maintenanc. The beds felt like you were floating on a cloud. Best nights sleep!

Pros: Great value and location

Cons: Na

Pros: Neat, clean and great price!

Cons: No.

Pros: The location of the property was perfect to the race we attended and any other area or restaurant was with a 10-15 min drive.

Cons: Breakfast was good but would have like more options, such as bacon and hot hard boiled eggs as well as a fresh pot of coffee. The coffee in the machine they had was not very good unfortunately.

Pros: Wonderful staff, everything needed was available, hot breakfast, cleanliness

Pros: The staff were very helpful and also very friendly. The available breakfast was surprisingly good for such a low price. Great value for my money!

Cons: The ac was set at 64 degrees when I entered my room (brrr!) I adjusted it to a comfortable temperature, but it was pretty energy wasteful to cool the room that low and then have to turn on the heat just to make it a norma temperature.

Pros: Nice and clean. Convenient to the highway. The free breakfast was okay and enabled us to be back on the road quickly.

Pros: We liked everything about the hotel. Parking/Breakfast/Rooms

Cons: None

Pros: Very clean and updated.

Pros: First off the staff was amazing but Morgan rocked. i booked our reservation a day later than i should have and the travel agency i used would NOT let us rebook. so i called the hotel myself and they happily accommodates is with no questions asked. we had two trolleys of luggage for a two night stay and they helped us get everything to our rooms with a few laughed none the less. and we deserved it. the cleaning staff was awesome also. there is so much i could say about this place but i will sum it up in a few words. it was an excellent experience and we will be back to stay there again. Please continue administer the award winning service. Shake off the haters and rock it out the way you know how.

Cons: the fridge needs maybe some freon.

Pros: The courtyard was convenient straight out from our room. We had the King bed room with plenty of comfort. All was excellent at this facility. The lobby was pretty awesome, love the decor. Highly recommended.

Cons: I was not made aware that there was a $10 per day parking fee. There is plenty of parking and it should be courtesy parking.

Pros: Nice but accommodations need updating. Particularly bathroom.

Cons: No free coffee. Meet our expectations. Value vs accomdations.

Pros: I waited for just over an hour for a ride from the airport in the cold. This was after I called several times & spoke with Keenon (Tall Black gentleman who worked front desk the evening I checked in). My ride never showed up at all. I had to catch the Wyndham shuttle to the hotel. I must also give Keenon credit that he did go above and beyond with attempting to address my anger at check in. He did upgrade my room at no charge to a suite. As for the cleanliness of the room there was a 3 liter Pepsi bottle left in my refrigerator. I didn't make a big deal of it because I did not want to come across as being petty. Other than these two episodes, the staff was more than friendly & accommodating. I'm especially grateful for how the Marriott team went above & beyond to make my stay comfortable. Yes, I would stay at his property again, despite the minor setbacks at the beginning.

Cons: I waited for just over an hour for a ride from the airport in the cold. This was after I called several times & spoke with Keenon (Tall Black gentleman who worked front desk the evening I checked in). My ride never showed up at all. I had to catch the Wyndham shuttle to the hotel. As for the cleanliness of the room there was a 3 liter Pepsi bottle left in my refrigerator. I didn't make a big deal of it because I did not want to come across as being petty.

Pros: Great Staff! Clean pool area and lobby is pretty cool!

Pros: Cleanliness of the property. Staff was very helpful.

Cons: Parking was limited

Pros: Loved the balcony

Cons: Housekeeping, opened my door twice before checkout at noon.

Pros: freindly and helpful staff

Pros: Need either a place open that you can get hot food from 6am to 11pm or a microwave in rooms. In this area there is no food places at all without driving a way out of the way.

Cons: No food places in the area no microwave s in the room and no room service for food ...

Pros: Brandon at check-in was very knowledgeable & helpful. Teray, was exceptional in the Bistro restaurant. He was fast and the burger & fries were delicious!

Pros: Really enjoyed the bar and grill in the evening

Cons: Rooms are a bit expensive, but well worth it.

Pros: Clean room. Comfortable bed. Very nice decorating.

Pros: The staff, including the shuttle drivers, were friendly & helpful. I have stayed at this property numerous times and it always is a winner. The food in the Bistro is delicious!

Pros: I have stayed at this hotel several times for the past several years for personal and business, and it has always been clean and quiet.

Pros: Reservation a two double bed room room. Called prior to check in to confirm room availability & bed type. Checked in & was told only room available was a king room w/pullout. UNACCEPTABLE for 4!!!

Pros: We loved how close the hotel was to the convention center. The room was comfortable and the breakfast was awesome. We loved the variety every morning and everything was delicious!

Pros: Nice sitting area and tv.

Cons: No microwave in the room or a place to put our clothes.

Pros: Breakfast was very good..It offered a great variety..I especially enjoyed the eggs, sausage and juice.

Cons: I had one issue..The controls on HVAC system were stuck on one setting..I could not vary the fan speed or temperature...Room 618

Pros: Staff was friendly

Cons: Hotel was old. Pillows too soft to sleep on. Room did not feel clean....

Pros: Loved the bedding and room was clean.. excellent staff

Cons: Unhappy that there was not coffee in the lobby Breakfast food was rather cold

Pros: Staff. Room layout.

Pros: Clean, nice staff, near speedway

Cons: Not near many good restaurants, no ATM, bathroom too small.

Pros: First time myself actually booking a hotel (also first time at a Hyatt) and I was so pleased! The room was a lot larger than I expected, big tv, comfy bed, checkout time was at noon, and the breakfast was tasty. My friend and I also enjoyed drinks at the bar before grabbing an Uber to downtown Indy. I will definitely look into booking at Hyatts in the future :)

Cons: The location isn't the most stunning, all very industrial, and there aren't too many good places within walking distance (a gas station across the street and a liquor store a small walk away). But it's a quick Uber to downtown Indianapolis and you're also close to the airport if that's your mode of transport. No big restaurants, but again, you can always grab something at the hotel bar drinks-wise. The breakfast was not included but only $9 in total for my friend and I, so not a big issue. And these are barely criticisms because I really did have a great experience!

Cons: The bed wasn’t very comfortable. The A/C unit was unpredictable. The room didn’t feel the cleanest.

Pros: Bed was comfortable.. shower was very clean

Pros: Very clean and well maintained. Nice outdoor areas. Large smoking area. Nice pool area. Very friendly and helpful reception, housekeeping, and shuttle staff. Having thermostat control in the room is a huge plus. Letting people play games in the breakfast area until late was wonderful.

Cons: Breakfast was the only let down, which is really a shame because breakfast is very important. Sadly, the hot breakfast food was undercooked every day. It was also not stocked sufficiently on Saturday or Sunday. I went down before the close of breakfast on Sunday and they had already pulled all the hot food. No offer to make more if anyone wanted/needed. I wish we were able to open our window more than 1 inch. Not sure why they would be bolted so they can’t open more than that.

Pros: The Breakfast was really good, and was very well laid out for guests to eat. Very good experience.

Cons: Check-in was kind of confusing

Pros: The room size.

Cons: linens had what looked to be blood stains on white comfortor.Cieling fans need dusted badly. Had kids running amuck from other guests and no towels in the pool-fue to the kids running wild.

Pros: Country inn is always a nice place to stay the breakfast is better than average

Pros: Everything except the price

Cons: $250 for one night

Pros: Staff were friendly

Cons: Air conditioning in the room was malfunctioning. Only a desk chair in the room.

Pros: The entirety of the stay was exceptional

Pros: Complimentary water bottles Friendly staff Right off of the highway was convenient

Cons: Uncomfortable bed

Cons: We were sitting at the airport for over an hour waiting for their van. When it got there we were talking to the driver others pushed ahead and got on. Nothing was done. We told Sheree at the desk that we were going to try and find another room. She said ok like she understood. Called back to tell her we found one and then she said we would have to pay $191.00. The incident was beyond our control, very uncomfortable and very unprofessional. We were the customer, we were very tired and frustrated, and treated like we were in the wrong! Spoke with assistant manager, Liz. I was told the manager was not in but she would return my call. No one called. Basically we are out several hundred dollars for a terrible unfortunate experience.

Cons: the pool was to cloudy

Pros: The lady at the desk was super nice and very helpful! We where needing a place for dinner that was closer to where my son was staying. She did great! The lady who cleaned our room Maria W (I Think was the name on the card) Did a wonderful job cleaning the room! I work in the same field! Keep it up Staff

Cons: The choices for breakfast where not very good..... But we managed

Pros: The motel was clean and the staff was wonderful. It was very quiet for being right by the interstate.

Pros: The in room coffee pot.

Cons: The main entrance was not well identified.

Cons: I had a problem with wifi: weak connection from the living room and no connection from the bedroom. I hardly found a place for parking. My booking was lost and as a result I had to pay ~$50 more.

Cons: nobody,not you and not marriot told us about $100.00 pet fee!!! game changer!! we would have had friends watch our dog. we need full disclosure!! wont trust you all again

Pros: For being located by the airport and highway, it was relatively quiet. The room was clean and comfortable. Breakfast had enough variety and the staff friendly.

Cons: Bed was softer than normal but still slept fairly well.

Pros: Nothing, I changed hotels.

Cons: I requested a "Standard Room," assuming this meant either a single King or two Queen beds and non-suite. That is what I have had in other Residence Inns. This hotel had only suites and only queen size beds. Two queens would have cost 2X what one queen.

Pros: Spacious room and excellent staff. Close to a few good eateries and watering holes.

Cons: hard to find... but otherwise great

Pros: The location was good and the room was very nice.

Cons: The complimentary breakfast was a huge disappointment. Paper plates, plastic cutlery, powdered eggs. If I were to stay there again, I would go anywhere else for breakfast.

Pros: Room upgrade to a suit with a fireplace.

Cons: No a thing!

Pros: The room. It was spacious and a great value for the cost.

Cons: There were long hairs around and on the toilet. Cleanliness of the room with the toilet and tub was not stellar.

Pros: The room was so clean and had everything you could need--kitchen, desk, you name it.

Pros: I was thoroughly impressed with the room, how clean it was, how modern it was and the LOVELY, PERSONALIZED note left by the cleaning staff on my arrive. Hotel employee at the front desk is AMAZING! Top notch care to guests!

Pros: Decent breakfast on Saturday/Sunday, friendly staff, clean, in parking lot.

Pros: Loved breakfast, coffee really good!

Pros: Everything!

Cons: Nothing!

Pros: Location

Cons: Breakfast buffet was cold all three mornings!

Pros: The breakfast buffet had a variety of standard items prepared well. It was a good value for the money, simple, quick, and easy. Just what I needed to start the day!

Cons: Since I was in the midwest, I thought I should have the pork tenderloin because I had never tried one. It was thin, tasteless, and crumbly. The waitress brought me another one and the result was the same, except not as crumbly. The waitress was truly accommodating and and checked on me several times.

Pros: Location to the airport

Cons: old hotel in need of renovation

Pros: It was clean.

Cons: Maybe update on little things like cleaner hair dryer.

Pros: Check in team member was great!

Cons: Shower drain

Pros: Easy access to interstate.

Cons: Wish they had a hot tub.

Pros: We did enjoy how centrally located the hotel was from places we wanted to visit & had lots of food options. And best part was we didn't have to jump on any expressways to get to anything. Although it's right next to the airport we didn't hear a single plane go by. The breakfast buffet was okay although could of used a little more options

Cons: The mattress was a little too firm for my liking. There were rust stains in the tub & the cover for the shower head pipe was not secured to the wall so one could look into the wall, VERY DUSTY. And we were greatly disappointed on how most of the local restaurants & businesses closed so early even on a Saturday (guessing to lower crime rates).

Cons: The bar is open at 2, but it's difficult to actually receive service as the bar tender was still opening.

Pros: Our bed was made up and we got new towels but the bathroom and kitchen area were not cleaned. The room was fine.

Cons: Not fixing up the bathroom and coffee machine has never happened to us.

Cons: Front desk clerk that checked us in was very rude.

Pros: Gave my friends children toys.

Cons: We were not able to cancel when things changed we didn’t know about.

Pros: Breakfast and staff were great. The pool was cold which was a disappointment

Cons: The temperature of the pool

Pros: We have never felt more welcome at any hotel in our many travels from the time we checked in to the time we checked out!! They gave great recommendations for meals too!

Pros: The desk staff was courteous and genuinely friendly. All of the employees I encountered were very friendly and helpful and worked to make sure our stay was pleasant. Breakfast was delicious and the hotel was very close to Lucas Oil Stadium and four miles from shopping.

Pros: Very clean, breakfast was great, the location was easy to get to.

Cons: Parking was a little tight with trying to find a spot.

Pros: Beds were comfortable Rooms were clean Staff were polite Staff was helpful

Pros: The breakfast was delicious! The beds were also comfortable. Staff was friendly.

Cons: We arrived at the hotel around 15:30; however, our room was not ready. Check-in was supposed to be at 15:00. We had to wait 15 minutes for our room after arriving. Another issue we had was other guests running up and down the hallway at night.

Pros: Size of the room for the price, breakfast, .parking

Cons: Once we check into the room around 4pm. I notice that there were spider web on the bottom side of the Air conditioner unit. We info the front desk of the situation. We left to grab a bite to eat and the problem was not address. We took the front desk again and stood in the lobby until the issue was taking care of. Other then that everything was great

Pros: Great friendly staff, great breakfast

Cons: Pool could use some updating

Pros: Location and easy access to drive to

Cons: Unfortunately the airplanes made noise till 2 am. However the location easy access outweighed the airplane noise. Fairfield cannot control that.

Pros: I would like to submit a special recommendation for Jazlynne. My wife and I were almost scammed by a third party the day of our reservation. She used every chance she could to save us from this issue, and she succeeded. I have personally never seen a hotel manager as excellent as she is. She got on the phone with people several times and also went out of her way to offer us a luggage cart and other things. I would give her the highest praise.

Cons: Lacked enough hot water in the shower.

Cons: TV volume was not working on TV.

Pros: Quite

Cons: We liked everything

Pros: The room was quiet and dark. Even with a full house we never heard our neighbors or any hallway sounds. It had the perfect set up for an extended stay. Being able to cook and do our laundry for free was great. Really enjoyed being able to swim and relax in the hot tub. The grills were nice as well.

Cons: The carpets were so dirty my feet were black. The bathroom had a broken vent fan and broken towel bar. The air conditioner was making a loud noise. Maintenance did come in and fix it though. The washer and dryers also needed some repairs and maintenance.

Pros: Kitchen

Cons: Rather have extra cover laid across top rather than tucked

Pros: Overall Great & extremely clean!

Cons: Not very many food places close, but it was a nice drive to see things on the way to food.

Pros: Great clean and very friendy

Pros: Very friendly staff and decent value for the price of Indy hotels

Cons: The bed was pretty uncomfortable and the rooms surrounding us had a team of girls slamming doors and running up and down the hallways at all ours of the night.

Pros: The room was nice and clean. There were a few maintenance items that needed to be done like a leaky faucet. My biggest complaint was the pool area. It was difficult to breath in the pool room. The smell and odor of Chlorine was strong and caused some of the kids to cough forcing us to cut our pool time short. I did report it to the front desk.

Cons: Pool area

Pros: The suite was nicely furnished.

Cons: The stair hallway had coffee spills on the wall which went into the carpeting. The carpeting was not very clean.

Pros: Could go down to get towels anytime

Cons: Only clean once a week

Pros: The staff was by far the friendliest and most helpful. I never once had any issues that they didn’t go above and beyond to fix.

Pros: No bacon and eggs or fruit, but you can make your own waffles with no experience. Very comfortable mattress with bedding perfectly tucked, great WiFi

Cons: Shampoo was included but no conditioner. Fan in the bathroom is really loud

Pros: Indy airport has changed! All hotels are a distance from airport and you must take a shuttle or drive to the hotel location (about 7 miles from terminal). There are no restaurants near the hotels. I think one hotel has some food service, but I did not find it. Staff was great! Pickup at airport and back was very good.

Cons: Would like to have a restaurant some where in walking distance of hotel. Apparently, that is not in the plans for the Indy airport. Guess I would like to have known that before going.

Pros: It was not clean...very tired and a stretch for 2.5 stars rating

Pros: Bathroom was clean, water pressure good a0nd wifi fast

Cons: Room smelled smokey and musty. It was in an area with literally nothing within 1/2 mile so if you are coming from the airport by taxi, grab a bit to eat before arriving.

Pros: Was not able to use the breakfast had to be at the airport at 4 am.

Pros: close to airport

Cons: the hotel was dirty and not worth the price

Pros: Bed was very comfortable... Asked what kind it was but person at desk did not ot know

Cons: Sent to second floor for ice... No Ice Went back to desk, told them then was sent to third floor My wake up call never came

Pros: The staff was super friendly I requested extra towels and they brought everything really fast & prompt The whole staff was very polite and friendly

Cons: My room dosnt have an refrigerator that was the only down fall

Pros: Bed was comfortable, didn’t get food flight was too early.

Cons: Would have lik refrigerator in room

Cons: Not enough parking. Hotel needs a remodel.

Pros: The room was really clean and comfortable. The free breakfast was more than expected. I loved that you could make your own waffles. A good variety of items to choose from. Pleasant stay overall.

Cons: They need better signage to make it easier to find it. The hotel it self is in a complex with multiple other hotels and this one in particular is kind of hidden. Maybe if there was signage once you enter the area to direct you to which hotel is where would be nice.

Pros: Staff was friendly

Cons: The room had a bad smell, the carpet was filthy, I was afraid to walk barefoot, when using the toilet, I had to wait a long time for waste to flush down, not much water pressure.

Pros: nice and clean room

Cons: breakfast a little bit poor

Pros: The breakfast was ok. The location was not good at all.

Cons: I did not like the fact that we had to be moved 3 times to different rooms. The TV did not work in the first room. And on the 2nd there was no hot water. And in the 3rd room the refrigerator did not work. This was the worse experience I ever had while traveling. The manager was the worst he was very rude and inconsiderate he would not talk to me he pretty much blew me off and told me to call corporate which I will be doing. This place should be shut down.

Pros: Beds were comfortable. Most of the room was clean. Staff was great.

Cons: The permanent bathtub mat was filthy. I don’t understand why, when the rest of the room was very clean, they would ignore the bottom of the tub. My sister recommended this hotel, and said she had never had this happen. Hopefully, it doesn’t happen often.

Pros: Toilet needs better draining. Seemed slow at times.

Cons: Toilet was fair. Had to flush two or three times.

Cons: When I booked online, I requested 2 Queen beds. Our room only had 1 king bed. My daughter said it would be ok. Also, we received a 6 o'clock wake up the next morning call that we did not request

Pros: Room was disgusting and felt like I couldn’t touch anything. Sink was moldy bathroom was yellow. Had to put our own blankets on bed. And didn’t even take our shoes off. Thankfully we only stayed one night because I could not have taken a shower in there!

Cons: Cleanliness

Pros: The location and the price were ideal.

Cons: The bathroom was kind of gross and smelled. Plus there was no toilet paper. The rest of the room was fine especially for the money. Although I don’t think the sheets were changed because I saw what looked to be a scab in my bed.

Pros: Staff was pleasant

Cons: Very old Not very clean

Cons: Short version: shuttle didn't arrive for 1 hour from first call and was sent on another mission next morning when scheduled to pick up. Hotel very musty and needs updating.

Pros: Nothing

Cons: Everything

Pros: The staff was very helpful. Especially Bre

Cons: Bathtub was dirty, all equipment in the fitness room was broken. Stairs dirty, etc. I was disappointed overall because I have stayed in this chain before and had not experienced this.

Pros: The staff was super friendly. I was greeted right away as soon as I came. Check in and check out was super easy as well. My room was in a good spot so I didn't have to worry about noise from the traffic either.

Cons: My room had a weird musty smell and the lobby could use a good scrub. The bathroom in my room needed a deep scrub as well. The parking lot was a little rough, some pot holes.

Pros: Very clean rooms with kitchen

Pros: Location

Cons: Difficultly finding reservation; room phone didn’t work; hair dryer when turned on began smoking causing room to smell bad; no hotel stationary and pen.

Pros: Very simple...It's just a 1-night stay. Don't need much.

Cons: Wifi did cut in and out a little bit.

Pros: Serene, quiet away from town noise.

Cons: A bit out-of-the-way from public transport. One has to walk 10-16 minutes to get the nearest bus stop fro/to Downtown. Room I was allocated faces the pool side where also has the exterior ventilator which is noisy.

Pros: Location

Cons: The staff was rude. Nothing worked in out room.. lamps broken so no light, microwave broken.. only one roll of tissue and it was half empty. The sofa bed looked liked someone just rolled out of it . Didn’t seem fresh at all. The free breakfast is all instant stuff but there is no microwave in the cafe to cook your breakfast and then our room microwave was broken so there was no way to eat! It was horrible

Pros: Friendly staff

Cons: WiFi didn't work, cell reception in room was zero, my room linens were filthy, my room was next the exit which had non stop traffic in and out of it of screaming people and barking dogs. Ground floor windows didn't lock. Power in the room went out.

Pros: Close to the airport

Cons: Noisy from the ventilators on the side of the swimming pool

Pros: Comfy beds

Cons: I didn’t like that they gave my room away. When I reserved a 2 bed suite with sofa bed for me, my husband and 4 kids. When I checked in they changed my reservation to 2 separate rooms with one bed in each. My other 2 kids had no where to sleep. They did bring 3 rollaway beds but with the size of the room it was very cramped

Pros: FYI - Wasn’t great experience!!

Cons: To sum up the highlights of the work trip - first within an hour of arriving a window shattered on the hotel because of an argument involving a knife in the parking lot. Later in the week - the fire alarm went off multiple times because of other guests trying to produce illicit drugs (METH) in their hotel rooms. Lastly - the room key cards expired every 24 hours and had to be reprinted because their reservation systems where so misconfigured and old. Really love this chain of hotels - horrible, horrible area of Indianapolis and dangerous hotel - BEWARE!

Cons: Noise from ventilator on the swimming pool side

Pros: The price

Cons: Certainly was not spotless. Breakfast was only packaged Carbs. The coffee was excellent however.

Pros: Clean