Hotels near Cinci./N. Kentucky Airport

Cons: eerything was great!!

Pros: Very nice and clean hotel to stay at

Pros: Very good

Pros: Clean, friendly and overall pleasant experience. The staff was friendly and knowledgeable

Cons: I really missed the jacuzzi.

Pros: Everything was excellent!

Cons: Nothing

Pros: Location

Cons: No

Pros: big room, friendly staff, clean

Cons: indoor pool

Pros: Cleanliness

Cons: They put us next to a kids party that they had on 3 floors. It¿d have been smarter to put them all on the same bottom floor. Breakfast didn¿t have much, instant oatmeal and rubber eggs for gf choices. Front desk taking care of breakfast so ran low.

Pros: It was very clean, staff was helpful and friendly

Cons: None

Pros: I loved my whole experience here. The hotel was very clean from the moment I walked in all the way to the room. The clerks and staff that I encountered during my stay were very polite and helpful.

Cons: No.

Pros: bed

Cons: no

Pros: Best “bang for your buck” hotel I’ve ever stayed in. Super clean, super staff, in a great location near restaurants.

Cons: No complaints at all.

Pros: Location

Cons: Staff did not enforce the face mask rules that are posted.

Pros: Clean and super comfortable. Would definitely stay there again!

Pros: Great hotel. Great staff. Great location

Pros: The location was great. There were several restaurants in the area. It was the perfect spot to stay for our trip as we were visiting both the Creation Museum and the Ark Encounter.

Cons: The breakfast was a little lacking, probably due to COVID-19. However, many things were still self service, but the area for the "hot food" was empty each day.

Pros: Location

Cons: The pull out sofa had urine stains in both the mattress and the mattress cover. We ask to switch rooms and they said they were sold out Very disappointing

Pros: Great breakfast and service by the young lady serving breakfast.

Pros: Breakfast ok

Cons: Broken toilet, no one on staff to fix (1 person only working for entire hotel), no other rooms available to switch to with a tub for our 1 year old. Room smelled like smoke. Worst experience ever and we travel a lot..

Pros: It’s a new hotel. Everything is in great shape and it has everything you need. Close to restaurants and a Walmart

Pros: These rooms are spacious. The hotel is located in a great spot for ventures to the Creation Museum and the Ark Encounter. Plenty of restaurants.

Cons: I didn't care for pets being allowed, but with how clean everything was, you wouldn't know they were there.

Pros: The cleanliness and security were great.

Pros: Rooms are good size, lots of storage, clean. Nice pool.

Cons: Sheets are polyester. Breakfast was disappointing.

Pros: The presentation was beautiful. Spacious room, smelled nice, in room appliances. Look exactly like online advertising .

Cons: There were a few baby roaches seen around kitchen sink area and table area. Only about four in total...BUT, they were there! I travel with bug spray, so the one night stay was do-able. And no, I didn't bring us with me. I am very clean.

Pros: The staff were very friendly. Check-in and check-out were fast. The room was spacious with a hide-a-bed for our fifth member. The bathroom was also large with plenty of towels. Everything was clean and fresh. The sheets and pillows did not have any unpleasant odors. No outdoor traffic noises could be heard or noise from other rooms. The curtains fully blocked out light. Breakfast had plenty of options. I would definitely stay here again!

Cons: There was no note pad or pen in the room, and no cup in the bathroom, but those are so trivial it doesn't really matter.

Pros: All of above plus beautifully designed and usable.

Cons: Barking dogs.

Pros: The larger room with separate bedroom.

Cons: breakfast during Covid is very lacking.

Pros: The kitchen area was amazing!

Cons: Only issue we had, not even that big of a deal, but the heating/air unit blew cooler air randomly, even tho it was on heat.

Pros: First expression was great . Front desk customer service was excellent until last day . In the end they did not care about there customers and turn cold water completely off. How you can take a shower or even wash your face ????

Cons: very poor customer service after 3 days

Pros: This hotel looks brand new. Everything was very clean and well-maintained. I particularly like that every room comes with its own kitchenette. All around a great place to stay.

Pros: Rooms were much more than we expected.

Cons: No

Pros: Spacious, wonderful remodel, nice facilities, full kitchen is awesome!

Cons: TV screen cracked, picture was covered by bad screen, offered to change rooms after we were "settled"... One day gone until after 3 and housekeeping didnt come

Pros: Central location to everything. Good breakfast bar.

Cons: Bathroom door style does not "close" or lock. Comforter was dirty.

Pros: New, efficient, room amenities.

Cons: No.

Pros: We liked that it was similar to staying in an apartment. Having a full kitchen was very helpful.

Cons: I would have preferred having bar soap in the shower and small bottles of shampoo and conditioner. We didn't care for the dispensers in the shower. Also the glass shower doors did not move easily.

Pros: The location is between the Creation Museum and the Ark Encounter.

Cons: There is no hot tub. We only used the pool once. It was extremely cold. The pool was closed for the remainder of the stay(3 days). We were not compensated for the closing.

Cons: I expected my room would be tidied and linens replaced when I left my room for the day but it was untouched.

Pros: I left a necklace on the sink counter by accident. This necklace was one my late mother wore everyday of her life. She passed away last year. I’ve been wearing it every day since. Until I took it off to shower and was rushing out of the room and left it. Apparently the cleaning staff did not turn it in. Very disappointing and something I will never out live. I’ve called begging someone to help as I know for a fact exactly where it was left. Sad people with sticky fingers and no conscious are roaming around working in the public. Hold on to your belongings tight if you stay here.

Cons: Staff is not to be trusted with your belongings .

Pros: Room was great

Cons: Eggs at breakfast left a little to be desired. Saturday morning breakfast was a little disorganized - overwhelming for minimal staff

Pros: The beds were comfortable and the Staff was very nice

Cons: If I knew I had to schedule and probably not get a turn for the workout room and the pool I would have choose a place that didn’t offer those for less money and the hot tub was closed just tell people when the book also the goose droppings is everywhere

Pros: Room was nice and large. Breakfast lady was very nice.

Cons: Wish we had known about the covid restrictions ahead of arrival. We had a disappointed child. When we were able to use the pool the next morning, the water was murky. Also, the rooms lack an eating table.

Pros: Very clean and quiet

Cons: Breakfast service very confusing. We actually had to eat breakfast elsewhere

Pros: Staff

Pros: Friendly staff, clean room, great bathroom !!

Cons: Breakfast! Breakfast was horrific ! Worst I have ever had, motel 6 was better... scrambled eggs that looked like "dippin dots" ice cream, NOT kidding, little tiny balls of scrambled eggs and the cardboard crumbling bacon. All else was fine

Pros: The staff is very friendly and, during COVID-19, the value is excellent.

Pros: Location is great. Close to everything, even the airport. Hotel employee - check in was quick, hotel employee- breakfast was  a hot meal with sausage and eggs. the manager was wonderful. All 3 were a pleasant to deal with.

Cons: Please note on site states shuttle, but there is none at the time due to short staffing. Had issues with my stay, but staff were able to accommodate our stay.

Pros: Top notch service, cleanliness and rooms. Friendly, had working and knowledgeable staff. Had a 2 week stay with them and they accommodated any and everything needed. Pricing is great for the huge rooms.

Cons: 5 things wrong with the room, and when I reported them to the desk at checkout, the clerk claimed to not be able to do anything about it as far as compensation goes. Said the manager would call me, but that was 2 days ago, and still no call

Pros: The whole room and 24 hr fitness center

Cons: That we had to leave so soon

Pros: Amazing Breakfast / Very Clean /Friendly Staff / Location

Pros: Room was clean, bed very comfortable, breakfast delicious. Loved that the shower and toilet areas were separate from each other. Haven't ever seen that in a motel before.

Cons: Sofa was very uncomfortable, but I didn't spend much time sitting there. Shifted to the bed to sit instead.

Pros: Friendly staff, everything we needed on site and satisfying breakfast. Comfortable beds, climate controlled room. Pool and jacuzzi were Perfect after a day on our feet all day.

Cons: Marriott never disappoints!

Pros: the room and breakfast. hard to find something that makes you feel at home and includes breakfast now a days. glad that it was one less thing to worry about, and it fueled me for the rest of the morning more than i thought!

Pros: Great location and large rooms with sitting area.

Cons: Very small,dirty pool. Several young teenagers running around unsupervised for hours-trashed pool area & exercise room, were running down hallways colliding with guests, & were simply obnoxious. Hotel staff aware/had several complaints-never said anything

Pros: The sleek, modern vibe.

Cons: It is in the same parkinglot as a raceway/casino... our second night was spent listening to drunk neighbors being obnoxiously loud, and hotel staff refusing to intervene.

Pros: clean and good breakfast

Pros: The ease of check-in, the room & furnishings, the location of the hotel, the breakfast and the amenities available. Would definitely stay again!

Cons: Only complaint was the hot tub was so small and there was always a small kid or too many adults or an adult just sitting there hanging their feet in. It was a turnoff and it was the one amenity we wish we could have enjoyed.

Pros: the pool and hot tub was great. My daughter loved the shampoo.

Cons: The pull out bed was very thin and well used.

Pros: The room was so clean. And the staff was very helpful. The TV didn't work and they were ready to change rooms for me when I noticed the plug was loose probably from cleaning the room we were leaving early and made us fresh coffee right away

Cons: When we returned to our room after the Reds game on Saturday night, it was very hot in the room. The air conditioner didn't seem to be working. I called the front desk and a lady came in to look at it. She did her best and was very apologetic, but could not get the air conditioner to work. She brought us a fan. When we awoke in the morning, we noticed the Wi-Fi wasn't working. We checked with the front desk and she confirmed it was not working. Then we went downstairs to have breakfast and found there was no coffee available. The help said it was being made. It was about 9 o'clock in the morning, so we found this surprising and disappointing. The breakfast bar was pretty weak compared to other hotels that I've stayed at. No fruit or yogurt was available. I travel extensively intend to stay mostly in Hilton properties. This hotel Who minded me more of a Holiday Inn, then a nice Hilton or Marriott property. I was somewhat disappointed that the lady at the front desk didn't offer me any kind of rate reduction after finding out the air conditioner was broken and couldn't be fixed. John DiPangrazio 5495 Stillwater Ave. Westerville, OH 43082 john.dipangrazio@gmail.com 614.446.6030

Pros: Clean, comforable, beautiful room. Big cherry doors on the shower and the toilet rooms. While it was the same old free breakfast menu they did it with top of the line ingredients. Name brand granola and Nutella.

Cons: No fridge. It was between a horse track and a 4 lane road. Lots of noise if you have a room in the front with the road. It was in a peculiar place to find even with my GPS. Their signage is small. The one thing that bugged me was that they charged my card $20+ in advance for room breakage or for snacks. I didn't like this and it marred the whole visit.

Pros: It was a beautiful room. The staff was very friendly and helpful. We can't wait to stay here again!

Pros: Plenty of places to eat around town. Breakfast was great.

Cons: Walls are paper thin. You can hear your neighbor use their bathroom. Our neighbor apparently had a very small bladder and the sound from the flushing all night was extremely annoying. Also, the beds were pretty uncomfortable.

Pros: Everything was perfect, the room was super clean , I had the king bedroom suite, our stay was perfect, I'll definitely be booking with them my next trip.. front desk staff was very friendly..

Pros: The bed was the best. 1 great nights sleep

Cons: The couch is not comfortable to sit on. The sides are as tall as the back. No place to rest your head and no arn rest

Pros: Able to accommodate my needs. I am pregnant and requested extra pillows. Most of the time when going to hotels when booked there are not extra pillows to be given. We usually do not get hotels in Kentucky. We stay with family. But our experience compared to other hotel stays was the best!

Pros: I loved everything!! I would definitely stay again, best hotel I have ever stayed at :)

Cons: I just wish I could have stayed longer!

Pros: Nothing really

Cons: The receptionist told me breakfast finished at 11 but it was 9 She told me I had to give 3 hours notice to get a shuttle The room did not feel clean, the shower smelled musty and there was ring marks from glasses on the table

Pros: The breakfast was not so good, we ended up going out for breakfast both mornings

Pros: Everything, the great pricing for a great room. Very friendly staff. Clean and comforting.

Pros: Our suit was amazing.. Great size.. And i loved that it had a living area and a bedroom.. Open floor plan in the kitchen flowing into the living room was great.

Pros: Having separate sleeping and bathroom areas.

Pros: Easy Check in Clean Room great shuttle service

Cons: Very long hallway walk

Pros: Very clean, the beds and pillows and blankets were amazingly comfortable.

Pros: The Suite was large, the rooms were clean. The breakfast was great.

Pros: beautiful property, great rooms, very hospitable staff.

Cons: no

Pros: Great location

Cons: N/A

Pros: Staff was helpful but seemed to be understaffed.

Cons: Common areas were unclean. Room was dusty.

Pros: Staff was very nice. 😀 we booked it for the pool.

Cons: No microwave in the room. No comfortable bed or pillows

Pros: room was spacious and clean. Bed comfortable and room has all needed amenities

Cons: Bathroom is tiny- not suitable for families but great for a couple.

Pros: I loved the room it was big enough for us 6 to sleep comfortably and have room great location close to so much pool was great our kids enjoyed it! all in all we had a good trip !

Cons: breakfast was a huge let down, not many choices and we ended up going out to eat beds were stiff and not comfy found a pack of cigs under our bed and food under the sofa/pull out bed

Pros: Location.

Cons: Room wasn¿t clean. Didn¿t realize they didn¿t have a microwave.

Pros: rooms are large with sitting room.

Cons: hotel is of the older style- dated. needs a face lift.

Pros: Bottle itself was nice and clean.

Cons: I just purchased a new 2021 Toyota Tacoma Limited black in color. I was surprised to find after I checked out that maintenance had thrown grass over the entire passenger side of my truck. I was highly upset because I had just hand washed and waxed it.

Pros: spacious room, friendly staff

Cons: There was no microwave in the room, which was disappointing as we were planning on using it to cook our dinner.

Pros: Quality of rooms Friendliness of staff Good breakfast in light of COVID limitations

Cons: Staff inconsistent with enforce COVID protocols, especially with requiring guests to wear masks in public spaces (e.g., elevators, front lobby) and enforcing the 25-max for the pool. Seems to be regular shortage of towels in general and for pool

Cons: Pool had too much chlorine. Caused a rash on my grandson

Pros: Location

Cons: Water got into the room while it was raining and got on all our clothes. All they offered was a couple bags of chips.

Pros: The hotel room was spacious

Cons: We got off the elevator and the whole floor smelled like pot. In our first room the sofa coach didn¿t pull out. So they gave us another room. That room smelled like cigarettes and the heater was so loud it was hard to hear anything else.

Pros: Cleanliness and friendly staff.

Pros: Convenient location

Cons: Elevator was out

Cons: Internet sucks

Pros: Great room, clean, very up-to-date. Loved the walk-in shower!

Cons: The "free breakfast" seemed very substandard, even for a continental breakfast.

Pros: Location and sitting area In the room

Cons: Ants crawling on the coffee bar. Paid for King bed but got a queen.

Pros: It was clean. Check in was quick and everyone was very welcoming and friendly. I had the pizza for dinner and it was fantastic!! I also appreciated the availability of the non skid mat for the bathtub.

Cons: The microwave in the breakfast area has very weak power. It took more then 2 minutes to make my breakfast hot.

Pros: Cleanliness

Cons: Rooms smaller than most in area

Pros: Cleanliness and room set up

Cons: The receptionist

Pros:  

Cons:  

Pros: LOCATION

Cons: HOTEL STAFF, MANAGEMENT WERE DEPLORABLE we arrived at 5:15 pm, when the room was supposed to be ready by 3pm, and the on duty manager casually stated the room wasn't ready yet, and that it would be a while, and they hadn't begun cleaning yet.. HORRIBLE

Pros: Proximity to airport

Cons: Shower took a long time to get hot. Outlets and charger between beds did not work. Doorknob to bathroom was loose. Had to pay for parking.

Pros: Breakfast was very good.

Cons: House keeping doesn't clean the rooms. Thur Evening Check-in, floor wasn't vacuumed. Fri returned from an all day outing, bed not made, floor still not vacuumed, no dirty cups removed nor replaced with clean cups, no soap or shampoo/conditioner replaced. Sat evening returned from all day outing, floor vacuumed - YAY!, requested clean sheets - didn't happen, dirty ceramic coffee cup removed but still not given a clean cup. Sunday returned from all day outing - room cleaned - YAY! but the sheets were not changed - i left a very small safety pin, pinned to the sheets and all 4 pillow cases. At check-in I asked about coffee being available in the lobby at 4 AM - I was told coffee is always available. I had to leave at 4 AM on Monday morning and was told by the person on duty that coffee is never available until breakfast at 6 AM. That's fine, just don't lie. Since I let the front desk know on Fri evening that nothing was cleaned, I'm sure that is why I never got clean linens when I asked for them on Saturday. House Keeping staff definitely doesn't follow the hotel's rule of clean sheets every 3 days. Whenever I heard the name Hyatt, the words classy, respectable, quality came to mind. I'm very disappointed. I will never stay there again and I visit this area often. Looks like their competitors will get my business.

Pros: Liked overall appearance. Liked the split areas. Great accommodations. Very friendly professional staff. Clean.

Cons: A/c was not sufficient for our liking. Not enough hot water for Sunday morning shower.

Pros: The room design is unique, spacious and most comfortable! My great nephew stayed with me and having 2 sinks in the room was a definite advantage! Beds are unbelievably comfortable! The breakfast that was included with the room rate was abundant and delicious!

Cons: The route to this one from the main interstate is a little circuitous, but once I learned the route, it became much easier.

Pros: Beautiful room, really comfortable bed, very helpful staff...I travel for work and this is the best hotel experience I've had in a long time.

Cons: Breakfast offerings could be more diverse, (breakfast is free) but what was there tasted good. Other than that, this place really was great.

Pros: Very nice hotel. Great location, nice and clean with in the whole hotel. Nice clean bathroom, big comfortable bed., Nice and helpful staff. Located around shopping area within walking distance

Pros: The hotel was very clean and the king room was very spacious. The breakfast included hot items and there was a wide variety to choose from. I would definitely stay here again.

Pros: When we arrived, we were greeted by friendly staff and check in was fast and hassle free. The hotel was very clean and modern, as was our room. The bed was probably one of the best I've ever slept on, while traveling. Plenty of near by restaurants to choose from and easy access to the interstate. We were in town for a concert, and would definitely stay here again. Love this place!

Cons: Bathroom has mold, toothpaste spray on walls and comforter was dirty.

Pros: Staff was friendly. Room was clean and comfortable. Housekeeping didn't show up but that was ok since we were in the room. She gave us three towels we needed. Breakfast was great. Good location. Will stay there again .

Pros: Location

Cons: Reviews and rating of exceptionally clean were misleading. It was in need of updating and repair. We had to have our sink stopper removed to use the sink, and the bathroom door handle was hanging off. Carpeting was worn and dirty looking.

Pros: The guy at desk on night shift was great

Pros: Breakfast at La Quinta wife very pleasant. The bed was comfortable. The bathroom was not in good repair. Rust was running down the wall in the shower grout was missing in the tile floor, the toilet seat was extremely loose.

Cons: The bathroom needed repair

Pros: good

Cons: better firmer pillows

Pros: Beds were comfortable, clean

Cons: Pool too close to elevator. We came back from dinner, and there was about an inch of water coming from the pool to the elevator. Someone put a wet floor sign down, but did not try to mop up any of the water. Also, the elevator was full of water too. I cant imagine that was good for the elevator

Pros: Location to local businesses

Cons: Phone in room did not work and there were several cosmetic damages to the room.

Pros: Very clean

Cons: Eveything was great ...returning this week

Pros: room size

Cons: no

Pros: Clean lots of natural light

Cons: This survey identified me wrong. I am not David from CT IT

Pros: Most everything, esp. breakfast buffet.

Cons: Slow internet, TV remote didn't work. Highway noise..

Pros: All the amenities where awesome.As advertised.

Cons: Not Really kinda Far from our destination.The Ark Encounter.

Pros: The staff was the best. I was upgraded to a suite. Very nice. I will definitely stay that this La Quinta Inn &Suites again.

Pros: Location

Pros: I loved the location, I loved the shower,I loved the comfy bed.

Cons: I really had no complaints

Pros: The rooms

Cons: N/A

Pros: Everything, clean room, check in was friendly! I loved it there!

Cons: Nothing

Pros: Very clean and polite and friendly staff

Pros: Stayed here a few times years ago and loved it. Ashley Quarters has stayed updated and very nice.

Pros: Room was very clean and in a good location for the places that we wanted to go to.

Cons: There were no grab bars in the bathroom and the bed sat up so high that I had to buy a stool to get into bed. This was supposed to be a handicap accessible room.

Pros: Everything,room was very large.

Cons: Smokers sitting and standing in front of baco entrance of hotel. Had to walk thru them to get to door.

Pros: Staff very friendly . Great location. Very clean.

Cons: Pillows- small and lumpy and not comfy. We also had issue with clogged toilet but it was taken care of in a timely manner!!

Pros: Shower was fantastic. Everything in the room was great.

Cons: I arrived at 12 midnight and there was a key box. It was snowing outside and walkway and driveway was covered with snow. I understand it was late but by morning it still wasn't shoveled. This could have been due to timing so just an FYI.

Cons: There was no way to completely shut the window unit off, so it would go on and off every couple minutes keeping us awake, but other than that it was a great experience, would stay there again.

Pros: Shower head was great.

Cons: The breakfast was a little plain for the price of the room.

Pros: Great location being close to everything. Hotel itself was clean with very friendly employees, definitely would stay there again

Cons: nothing

Cons: Dusty/dirty surfaces in room...especially around coffee pot area.

Pros: Housekeeping was great. Bed was comfy.

Cons: Tv in room was diagonal from bed.

Pros: It was close to the airport.

Cons: I didn't like that they couldn't find my reservation. Then I was told by Charmaine that it was because I booked thru Booking.com that my reservation wasn't there. And that next time to book directly thru the hotel if I want to guarantee no problems. When I finally did get to my room the mini fridge wasn't working, and then the toilet wasn't working correctly.

Pros: When we arrived, the hotel did not have our Booking.com reservation. Charmaine was awesome, and ultimately decided that we should call Booking.com to prevent us betting penalized as a "no show" if she made a new reservation. Everything got straightened out, and we were given a quiet room on the top floor. She also gave us a better way to get back to the hotel after returning our rental car to the airport that afternoon. It was a beautiful room, and the pillows were really comfortable. They offer 24 hour shuttle service to the Cincinnati airport. Awesome!

Cons: There is only one outlet in the bathroom, and it is not right next to the sink/countertop area. Need to add more. Would be nice to include a microwave in the room.

Pros: Nice hotel and staff was extremely friendly and helpful!

Cons: The tub was not draining properly so water backup a little.

Pros: The location was convenient, and the hotel was clean and very comfortable. Somehow our booking on booking.com didn’t process correctly leaving us without a reservation at 930pm. The front desk staff was so friendly, professional, and helpful! They solved all of our issues very quickly, and honored the price I had on booking.com.

Cons: Nothing

Cons: Thermostat in room didn¿t work.

Pros: Great location

Cons: The tub was dirty had to ask for another room.

Pros: This hotel is very clean and calm. No strange smell at all.

Cons: No free breakfast

Pros: The room, bed and bathroom were very nice. The hotel in general was very nice.

Cons: For being the airport Hilton the property was far from the airport. And then there were only shuttles every half hour to the airport. I almost missed my flight. Big problem!! The Double Tree & Marriott are much closer & I will stay there next ti

Pros: Directly off the interstate and close to restaraunts

Cons: a little outdated

Pros: Convenient to our destination. Very close to eateries.

Cons: Not enough had towels and especially wash cloths.

Pros: Large, clean room

Cons: Elevators seemed a little old and a little rickety

Pros: Closeness to the airport

Cons: There a new untrained staff person at the front desk. It took way too long to check into the hotel. When i call back later trying to get onto the Wi-Fi this person was unable on a couple tries to get this resolved. I never did make it on their Wi-Fi.

Pros: Very courteous staff.

Cons: The pool was freezing! I mean, so cold it hurt. It was a little on the small side.

Pros: Everything. The staff was amazing.

Cons: No

Pros: The renovation was very nice! Sleek and modern!

Cons: Wh The room smelled musty and the suitcase rack where you place your suitcase was covered in mold! I placed it in the hallway. If it want 1:40 am when we arrived I would have went to different hotel. This was not what I expect from a Hilton hotel.

Pros: Very clean, room was very spacious and comfortable.

Cons: The walls were paper thin. I could hear every word of my neighbors conversation and they seemed to be talking at a normal volume

Pros: Great hotel

Cons: Need microwaves on each floor or in rooms.

Cons: Bathroom in room was cleaned with soured towels or mop, smelt very badly. Shower curtain was dirty and smelled soured. Front of toilet had fences and urine all over it.

Pros: Hotel had recent update and is very clean nice. the staff was very nice and helpful to get me a different room when the one I had reserved was previously occupied.

Cons: Checked in and went to room to find already occupied. had to return to front desk and they had to make a new reservation to get me a different room.

Cons: Yeah how are you going to charge that much for a room then make us pay for breakfast...i didnt even eat just packed up and left

Cons: Noisy upon arrival in the reception area. Staff did not seem to be much interested in their guest. They were correct but much less helpful than staff at international Hilton hotels worldwide. Somehow I feel Hilton here is of a lower standard

Pros: The rooms were quiet and the location was great.

Cons: I have never stayed at a Hilton. I just expected more from the Hilton name. I was disappointed with no complimentary breakfast, the pool should have been heated, and the feather pillows were hard and stinky.

Pros: Clean and the people were friendly.

Cons: The good was horrible. The toilet was stopped up when we arrived.

Pros: Location

Cons: Staff was ignorant of the area and underwhelming in general.

Pros: Rooms are clean and staff is very helpful and accommodating.

Cons: Hotel is away from restaurants and no bar or restaurant on site.

Pros: Easy access, restaurants close by, shopping close, staff okay, good area, close to Cincinnati, and decent restaurant.

Cons: Small pool, no whirlpool.

Pros: Modern clean room.

Cons: Stuck us in the handicapped room at the end of the hall. Noisy a/c unit outside. Hotel under construction.

Pros: Location was great. Staff however left a lot to be desired. Had one person on desk, checking people in, answering phone, and taking complaints. Waited ten minutes just to check in. Ask to be away from elevators, and room was right next to one. Was moved

Cons: after complaining. Worst part of the trip- we stayed there so kids could swim in the indoor pool. Twenty minutes into swimming, another family's kid threw up in pool. Staff was informed, but did nothing about it. Didn't offer any compensation. Wont return

Pros: the bed

Cons: This hotel is a 2.5 star at best.

Pros: We got a great price. The beds were beyond super comfy. It was my husband and I along with our 2 year old and infant. The staff was extremely nice and helpful. As well as having a promotion with the Internet being free. Will definitely coming back here with and without the kids.

Cons: Only complaint would be the pool was a bit small. When we went down there there was about 6 kids. Wasn't very spacious for us to be away from them. The space around the pool was very limited as well.

Pros: Beds and pillows were comfortable.

Cons: Bathrooms are outdated. Room walls are thin.

Pros: Fast check in, clean bed

Cons: Hallways smelled terrible of cigarette smoke and our room did too. We were given a different room than we booked got in late after NASCAR event to tired to complain.

Pros: Easy access to what we needed.

Cons: Parking lot being redone...parking was a problem. Alarm clock in room is broken. Can’t set accurate time.

Pros: We’re on our way home to northern Michigan and it is a great place to stay. Only 7 more hours to home after leaving Florida. Very friendly staff!

Cons: Nothing!!

Pros: Bed was comfy and breakfast was great

Cons: No indoor pool or hot tub ..bathroom could have been more cleaner.don’t like the barndoor for bathroom door

Pros: Breakfast was great, staff was very kind

Cons: Parking was okay-main entrance had limited spots

Pros: Good hot water and pressure. Plenty of counter space. Comfortable bed.

Cons: No microwave or laundry bag, draft near window. Manager seemed reluctant to give breakfast food and didn't give me a receipt said I had to get it at booking.com even though last Hampton was booked same way and gave me my receipt.

Pros: There was lots of stuff to do the role close

Pros: Good location.

Cons: Beds lacked blankets, plumbing issues in the tub. Morning staff was impersonal. Due to Covid regulations no hot breakfas, instead we received a paper bag with an egg sandwich and banana. Hot coffee served, no tea or juice available. More food needed

Pros: We were not impressed with anything regarding this hotel. If other rooms were available in the area , we would have cancelled our stay. However, this was the only room available in the area we needed.

Cons: We were not impressed with anything regarding this hotel. If other rooms were available in the area , we would have cancelled our stay. However, this was the only room available in the area we needed.

Cons: The hotel is in need of updates. The carpet is fraying and the walls were dirty. Not what I expect from a Hampton.

Pros: All the little extra's at the breakfast bar. The cleanliness of the hotel. The shuttle to and from Turfway.

Pros: The hotel advertised a nice indoor pool. They no longer had a pool claiming that it was destroyed in a fire. We paid extra for the hotel because they advertised a pool. It is no longer true. yes it is clean

Pros: Location and shuttle to/from the airport

Cons: I would like to pursue a CREDIT for my room #227 for the following issues: Ants in the bathroom (not resolved), coffee maker broken (not resolved), pillows for cervical issues, requested foam pillows resolved after 2 days of requesting. This was NOT GOOD!

Pros: The decor was nice, parking was easy, room set up was functional. For the most part the building was clean. Without hesitation was given a different room when we found ants on our belongings.

Cons: No bags in the trash cans. Ants in my room, ants on were in my bags, surfaces powered with sugar and creamer. Night stand also had ants and was sticky.

Pros: Location

Cons: First room- phone and remote didn¿t work. Shower doors wouldn¿t stay closed so moved to another room which was dirty. With the last guests dirty clothes still on the floor

Pros: Clean and the night clerk was amazing!

Cons: Nothing

Pros: Facility was clean. Staff was great!

Pros: It's new, clean, rooms are nicely decorated.

Cons: The noise from the expressway is so loud. The fans and a/c weren't working properly so there was nothing to buffer the noise. The bistro employee has to do everything: take orders, make the food, serve the food, which results in ridiculous wait times.

Pros: Comfort of bed.

Cons: There was no breakfast included in the cost of the stay. Your competitors charge less for their room but give a breakfast as part of the package. Room was clean but old.

Pros: Nothing

Cons: I saw hairs in bed, and felt like they did not changed besheet cover.

Pros: New facility and up to date.

Cons: Re-Opened 2 days prior to our arrival. Staff had no idea what they were doing with check in. Our sink would not drain water. Did have to kill a beetle on the mirror.

Pros: Comfortable bed.

Cons: I pre-booked and prepaid thru Kayak, but the hotel charged my credit card for the room. So now I am in the process of correcting a financial situation that not of my making. So no I am not to keen on this hotel stay. I wouldn't recommend this Hotel.

Pros: Easy in and out.

Cons: We got in late. Put our food in the fridge, showered, turned the air cooler. Climbed in bed. Need a hair dryer. Tried to call for a wake up and hair drier. Phone didn't work. Wake up sweaty, air would not get cooler. Can't call! Get up in the morning fridge is warm. We tell the front desk on the way out, he said "Thanks, I will check into it". Just bummed!

Pros: The bed

Cons: You charged us extra for breakfast, there was no breakfast and no refund !!! Staff was uncaring and shrugged off the issue hot tub was not working pool water was old and salty it was disgusting!!!!

Pros: The rooms were large and the beds were very comfortable. The entrance was very well designed and plenty of space for sitting and having breakfast or a snack. They don't offer complimentary breakfast, but they do have this small cafe in the lobby which serves breakfast food and lunch as well as snacks.

Cons: I stayed on the first floor with my mother whom is in a wheelchair. I had requested a handicapped room when I booked, but was not given one when we arrived. I over looked this, but found it quite annoying there were no ice machines on the first floor. I'm not sure why not, so I had to go to the 2nd floor. The layout of the entrance and first floor is very nice, but doesn't make sense to have rooms down there. The pool and fitness room we're near our bedroom so the kids running and playing could be heard from our room.

Pros: The staff was great

Cons: Parking is tight and part of it is on a hill

Pros: The lobby and our room was cleaned. The beds were comfortable. It was close to several restaurants and stores.

Cons: The breakfast was not that good but we understand some of that may have been due to Covid. The mini fridge in our room didn’t work at all but we only stayed one night.

Pros: Met my expectations friendly staff

Pros: Room was clean and comfortable. Plenty big enough for 2 people. Located on first floor, but with little traffic in the hallway. If I was to stay in the area again, I would use the same hotel.

Pros: Very clean nice beds

Pros: Breakfast not great location is great!

Cons: Breakfast and some parking was blocked off!

Pros: The breakfast offering was good. The hotel was clean,. Great location. The staff was very helpful. And it was pet friendly. Very reasonable.

Cons: Nothing.

Pros: Location

Pros: Location

Cons: The breakfast was disappointing, no buffet, only 2 types of breakfast sandwiches. maybe because of covid. Still a poor breakfast

Pros: comfortable, quiet and staff was very nice.

Cons: not the hotels fault but wish there was a hot breakfast. Maybe keep in mind for diebetics breakfast.

Pros: the location was perfect for us, and the staff was very friendly.

Cons: most people were not wearing masks, although that seemed to be more a characteristic of the local culture, rather than the hotel itself.

Pros: The manager refunded our money due to bed bugs.

Cons: Would not recommend this hotel. We discovered bed bugs in our room in the morning. The manager said it was the second time in a week there had been bed bugs. The room wasn't very clean and the coffee pot was moldy.

Pros: Close to the airport

Cons: Room they put me in had beds made but sheets were dirty.ie. Tissues, spots on the sheets yuk. They do not have a shuttle, they hire a driver that uses their own car. Neither the driver or car should represent comfort inn.

Cons: The bathroom smelled like sewage.

Pros: our room location. Real close to lobby.

Cons: No

Pros: clean and comfortable

Cons: Price increased $20 on second and third nights costing us $40 more than expected.

Pros: Location

Cons: The hotel smelled bad. We reported the odd oder and small dead bug in the bathtub to the young woman working the front desk when we checked in she said she would go up and spray the room.

Pros: Staff was friendly, bed was made perfectly, great breakfast.

Cons: Small part of the wall appeared to have water damage. Finish worn away on the sink

Pros: Free cocktails and popcorn

Pros: Good location, clean

Cons: Beds were uncomfortable, as were the pillows. It was very difficult to regulate the air temperature in the room...either way too hot or too cold.

Pros: Staff was Excellent

Cons: Needed some fresh paint & there was dust on top of the head board.

Pros: Location ... that's it !

Cons: The owners !

Pros: location was easy to get to, tried to update rooms with new sinks and countertops

Cons: Rooms very musty, no fan in bathroom, moldy tubs, live cockroach in bathroom, stained covers on beds. thin walls and ceilings, can hear every footstep of person in room above. Dishonest manager, doesn't speak English very well.

Pros: Location and staff

Cons: The bathroom toilet was for a child, very low and hard to get on and off.

Pros: It was centrally located to the activities that we were going to.

Pros: Great breakfast, convenient to attractions we were visiting, and nice quiet hotel.

Cons: Room could have used some minor repairs. There was a busted light shade & the facet on the sink moved around a lot. Also, no door on the freezer so it had a pile of ice in there.

Pros: The Front desk personal were great Iove them all thank's for all your hard work

Cons: Because of covin19 I believe, the hotel manager cut back on some things at the breakfast including the waffle press and mix just to say the least .

Pros: The room was clean and the bed was really comfortable. The coffee was really good. And the lobby was nice for our group to enjoy evenings together .

Cons: We never had anyone clean our room through out our stay. We had to get towels and toilet paper from the front desk every day. We were told at the front desk that rooms should be cleaned daily. The group we were with had their rooms cleaned. They were on the first floor. We were on the second. We made sure to leave the do not disturb sign inside the room. This was really disappointing for my husband and me since the other guests were having their rooms done and towels and toilet paper checked. While we went to the front desk through our stay for these things.

Pros: Staff was friendly

Cons: BED BUGS

Pros: Good breakfast, staff very helpful

Cons: Beds too high, not very comfortable

Pros: Very comfortable beds. Quiet location.

Cons: The breakfast and the sink counter in bathroom was too low.

Pros: The location the cleanlessness

Cons: The weather

Pros: the cleaning

Cons: everything was good

Pros: Price

Cons: Cleanliness

Cons: Everything

Pros: Being at the location for that little couple days with my wife and son.

Cons: Nope

Pros: The quietness

Cons: The bed was hard and the TV quality wasnt great and the lighting was gloomy

Pros: It¿s location.

Cons: Housekeeping forgot to clean our room and all we got was sorry. The room was not very clean when we first arrived.

Pros: We loved the comfortable beds and the friendly hospitality of the front desk staff  member

Pros: Nothing

Cons: Nothing

Cons: This property smelled in the hallways. I also had issues with the shower in my room; it seems like the handle that was on the faucet wasn't meant for it. I ended up washing my face in the sink rather than getting a real shower.

Pros: Heater was broke in room! Tun was broke in room! Tub was filthy dirty! The bed smelled of men’s cologne! Nobody was ever at the front desk! The girl that was working when I checked in was extremely rude and wanted to charge me 15.00 more dollars pl

Cons: This hotel is the worse hotel I have ever stayed at ! I wish I could of gotten my money back and just slept in my car it was that bad! Old run down hotel with rude workers! It’s less than one star hotel!

Pros: Nothing really

Cons: The staff was very rude and had no professionalism, their was no elevator to the second floor, the bathroom had holes in the doors. Advertise breakfast but no breakfast, the vending machine was out of order. Will not stay here again

Pros: Close location to where I needed to be.

Cons: Noticeable road noise from my room which faced the interstate.

Pros: nice staff

Cons: no

Pros: Price

Cons: Disappointed with Covid breakfast!

Pros: it was quite at night

Cons: some of the power outlets didn't work

Pros: They were very accommodating. Place was clean and comfortable. I would definitely stay here again

Pros: Good location

Pros: Nothing, the place is a dump.

Cons: Very dirty common areas, uncaring staff, never same rate, charged for nights that I was not there. Overall a terrible place to stay, a park bench would be better than the bed afforded.

Pros: Excellent location - very clean room

Cons: Non smoking

Pros: The concerning desk staff, and their quickness for our problem.

Cons: Had to pay for 2 nights, and 1st time ever for that. Our problem, was we exspected to stay the 2nd night, but our house was released to us, so only needed 1 night. What I mean, was our water had to be shut off at our house, and was told it could be days

Pros: The staff was great and very friendly!

Cons: The pool was closed and no Breakfast!

Pros: I have never in my life been treated the way this Hotel manager treated me. Not only extremely rude, but he actually hung up on me when I asked to work something out since I booked the room to stay in late night/early morning of night before.

Cons: After explaining that I booked the room but by time payment processed it was after midnight so gave me a 3 p.m. check in. Was driving late and needed to stop for the night. I couldn't contact the hotel they kept hanging up on me. The manager was a jerk.

Pros: The bed was comfortable.

Cons: The room was horribly dingy. Paint chipped off the door, floor stained, bench stained and torn. My pillow had makeup on it.

Pros: The room was acceptable.

Cons: The staff was rude. No elevator. Was not told about stairs close to my room that would have saved me lugging my bags down two long hallways on the 2nd floor. I have difficulty walking and it was late at night. A/C unit was not on so the room was very hot.

Pros: Location. Staff very nice and accommodating.

Cons: Did not inform NO elevator. Carpet in room in dire need of shampoo.

Pros: The price

Cons: Room smelled like cigarette smoke. I'm a non smoker and was unhappy

Pros: Location

Cons: The hotel staff seems more concerned about Coronavirus than maintaining regular cleanliness. Grass was not cut, concrete & asphalt breaking apart in parking lot, also people hanging out against the building strange hours of the night & day (not smokers)

Pros: The workers at the location are very kind and helpful... The beds are amazing

Cons: Our room was dirty and the shower continued you back up over and over and over. It would not drain.. There was no breakfast being served and the room had a weird smell

Pros: Breakfast

Cons: Upper management

Pros: The staff was wonderful. Hotel employee, at the front desk, was exceedingly eager to be helpful as well as being kind and making the experience a wonderful one.

Cons: Room was unclean. There were grey spatters on the walls and the carpet and upholstery was dingy. The shower knob was also discolored and missing the hot/cold indicator so the depression was full of mold.

Pros: Location

Cons: Exterior

Pros: Great location, friendly staff. Decent breakfast options.

Cons: Hallway had a strong smell of cleaning supplies all the time. The room had a different stronger smell like they were trying to cover up old smoke. Discoloration around shower.

Pros: Staff very nice

Cons: Old and ran down. Had to go to another room due to smell.

Pros: Comfortable bed

Cons: Staff difficult to find/contact. Issues with tv in room difficult to rectify. Loud airport/plane noise

Pros: Room was way better than expected. Adrian checked us in and was great. Hot/cold breakfast was all we wanted.

Cons: When I arrived on Wednesday evening (October 18), I asked for a wake-up call at 6:30 am the next morning. I was assured that I would receive a call. I did not receive a call and when I called the front desk it was a different person than I had spoken wi

Pros: Cleanliness, location.

Cons: The desk clerk was TERRIBLE. Arrived 235pm and no one was in lobby. He was sitting reading & never greeted us. Asked for an upstairs room and he arrogantly said well then we have to wait half hour for that. There were plenty of rooms clean rooms available

Pros: location is good, but no water and bed bug bite. When I ask for water to take a shower however, hotel stuff call the local police. What is wrong with him.?

Cons: This hotel has serious mal-condition. Never come back ! Room doesn t have water at all for even wash hands. I requested water to the front desk, he answered "I don't know about the water "why don't you go next door for taking a shower?"There is no manage

Pros: Price

Cons: Yea, the bathroom door that was too big for the door jam and dint close. There was also a fairly big hole in that door. The sink stopper linkage did not work. I could not let the water down. The toilet paper holder was broken. The breakfast wasn't goo

Pros: The location was ideal

Cons: The room was damp and musty smelling. There was no light bulb in the lamps. There was no elevator.

Pros: The staff was very friendly. The location was close to the highway. And the breakfast was good.

Cons: I did not like that the guaranteed amenities was a gym and Spa. They did not have a spa, unless they are talking about their jacuzzi suite. The pool outside was not filled, it was empty on Memorial Day weekend. I felt like I was misled when booking.

Cons: No HD TV

Cons: People made noises all night had a big dog vCard

Pros: My timing ran a little past check out time and they worked with me on the time.

Cons: Yes we had to climb over empty boxes and maze through furniture just to get to our room.

Pros: Nothing

Cons: They have bed bugs. My daughter was getting ate up but we had no idea until the last night and she caught it alive. Took it to the manager and was told they would get ahold of you and take half off. Well that didnt happen they did nothing. Staff not ni

Pros: Not one single thing.

Cons: The room smelled like wet dogs. Gross.

Pros: Location

Cons: There is no elevator. This hotel has a 2 1/2 star rating. I do not see how this hotel could get a 2 12 star rating without an elevator. And consider anyone with disabilities.

Pros: There was a bed, and there wasnt any bed bugs.

Cons: I was originally checked in to an I cleaned room, and I had to wait until after 3pm to check in.

Pros: Price

Cons: No security measures on doors magnet lock broke on hotel doors. Cigarette butts all over facility grounds.

Pros: Absolutely nothing.

Cons: The pool was closed. The room was dirty and there was black mold on the walls

Pros: Convenient location.

Cons: Very dirty room. This is the first review I've ever written for a hotel. I was disappointed with how dirty it was. It's a shame since the hotel could be so nice too.

Pros: Close to the airport.

Cons: The room was smelled badly of smoke. Not the friendliest staff.

Cons: Room on second floor. No elevator ! Was not able to stay there for this reason.

Pros: Great location

Cons: Need a swimming pool

Pros: the man at the front desk was very nice

Cons: the overall hotel was dirty looked like a motel for transients. i went to the room, the door was opened furniture was all over the place and it was dirty. requested a refund and received it

Pros: The location was good.

Cons: Felt like a prison with the fire door from the lobby to the concrete hallway walls. TV remote didn't work. Smells from the other rooms (food) was incredibly strong throughout the building. Too many guests just hanging out in the parking lot. Traveled alone and did not feel safe.

Pros: The staff was friendly and helpful, I really loved that the kitchen had an oven even though it was a little outdated, I didn't mind because it was very clean!

Cons: The prices could be a little bit lower.. there was a lot of people getting drunk in the parking lot which wasn't pleasant.

Pros: The property and the room were really clean and quiet. The front desk staff was super nice and accommodating. The room was huge. I would definitely stay here again.

Cons: N/A

Pros: I didn't like anything about this location.

Cons: I didn't like having to be sent to another location, where my room was downgraded, one of my kids had to sleep on an extremely uncomfortable spring roll-away bed and the price was raised from what I confirmed when I reserved my room. There was no compensation for the inconvenience that was put on my family and when we checked out the guy at the front desk said he would have the manager call me that day or the next and we still haven't heard from them.

Pros: Location in town not the best. Our original reservation at your other site in Florence would have been better. Location for visiting Ark Encounter and Creation Museum was very good overall. Furnishings in the room were attractive and comfortable although the back mesh of one of the chairs was coming undone. It was nice having a refrig., and microwave in the room.

Cons: No breakfast-----disappointing. Telephone handset was stuck to it's base with some kind of sticky substance which I was able to wipe off with a wet dishrag from both the mouthpiece and the ear piece and their respective locations on the base unit. Bathroom sink stopper did not come up very far so sink was slow to drain and get rid of toothpaste foam without using excess water. Wall mounted doorstop was loose. Room phone did not work to call rest of family in 121 nor could they call me from their room phone.

Pros: Full kitchens in rooms, generously-sized and -furnished rooms, great location. Staff was nice.

Cons: No breakfast "due to COVID." Ridiculous, they only offer grab-and-go items normally anyway, cost-cutting hiding behind the virus. Hair left in screen on bath drain....everything looked clean, but that makes you wonder.

Pros: Having a full kitchen available

Cons: The dead bolt would not lock; the bolt wouldn't slide into the slot (Room 217) Some places in the kitchen and bathroom that were not cleaned well. The furniture & carpeting could use an upgrade. The TV remote case was broken. No hair dryer in the room

Pros: Very spacious room, with kitchen including full size fridge, lots of furniture, and dishes (upon reqeuest).

Cons: Air unit malfunctioned, no sink stopper made it hard to wash dishes, water tasted terrible (so also the coffee),& no grab & go breakfast due to Covid (but they could have still provided it in a safe manner, in my opinion, seeing it is prepackaged.

Cons: No coffee in lobby

Pros: The staff is great and very helpful

Cons: A little out dated

Pros: Location

Cons: It smelled molded

Pros: This hotel is one of my favorites, everybody on staff is nice very professional and very helpful, and the rooms are just extraordinary clean and nice

Cons: They do not offer an complementary breakfast

Pros: Location

Cons: No

Pros: How clean they kept the hotel everyone was working together to make sure they kept everything spotless due to the virus.

Cons: No. Everything was excellent

Pros: Price, location

Cons: Odor in the room and halls, cheap/outdated appliances

Cons: No cleaning and heater working on it. Upset with the service.

Pros: Cleanliness

Cons: No it was great

Pros: Convenient to hwy 75. Nice desk chairs with some support.kitchnet was nice.

Cons: Left a piece of property in room. Informed them and was never returned!

Pros: Quiet

Cons: Minimal free breakfast. coffee and granola

Pros: Great price.

Cons: The shower curtain had a sour smell. Air conditioning was loud. TV didn't have a very good quality picture. Coffee in the lobby was not hot.

Pros: near to several stores and shopping centers. About 15 minutes from airport.

Cons: Stayed for 11 hours to catch an early morning flight. so have no detailed comments about palace.

Pros: Location

Cons: Hotel should be a 2 star at the most.

Pros: Location

Cons: Smelled like smoke, almost unbearable

Cons: No do not disturb hangers. Breakfast was limited grab & go.

Pros: Staff. working overnight is awesome. My wife forgot her pillow and they kept it and had it for us to retrieve the next day!

Cons: Breakfast is lacking. But it is an extended stay place with your own kitchen.

Pros: Location

Cons: Room cleaned every 8th day

Pros: Staff was great.

Cons: All kitchen ware needed to be requested as it was not already stocked in the room.

Pros: Worst experience

Cons: I have got bedbug bites and I informed the Manger but she checked and told that they doidnot find any. I can clearly show the bites not only in one place it is almost 10 places, I got bug bites and now it is even hard to bear the pain .I want youtotalka

Cons: the hotel was advertised as having breakfast, but it was really grab and go bars.

Pros: nothing

Cons: room was dirty. most of the staff was rude. We deserve a refund.

Pros: Close to shoppIng and easy on my on to the highway

Cons: The hotel smelled bad on the inside and the sheets on our bed seemed clean but were stained. We had it booked for three nights but only stayed two.

Pros: Location

Cons: The attendant on duty did not look at my reservation before saying that I could not check in until 3 and they may not have a room. I explained that it was a late check in and I made the reservation an hour prior. She said, you can do that?Room was

Pros: Clean

Cons: No pool.breakfast was a muffin and coffee.no hairdyer.was definitely not a 2 and a half star.

Pros: The room was refurbished. It is conveniently located behind a Meijer and other retail/restaurant establishments.

Cons: Advertise breakfast but only a beverage and pastry or granola bar. Not what was expected The tub needed to be cleaned more thoroughly. A bit of oven cleaner (yes, oven cleaner) would have done wonders. Could not connect to the internet. Kept booting

Pros: Location, price and room size

Cons: Air conditioner was very loud and the bed was not the best but comparable with this type of hotel class.

Pros: Great staff they were very friendly and attentive to all my needs. They recommended me a cab company that picked me up early and got to the airport on time for a 6 AM Flight.

Cons: No

Pros: Location

Cons: The room and halls smelled, the walls were full of marks, groups of people just hung out in the parking lot and was very sketchy

Pros: Best of all was the location and was quiet.

Cons: They needed more help. Seems like there were only two people working, at the desk signing in and the same people were cleaning the rooms. Had to weight 1/2 hr. or so to check in. They were very pleasant and helpful but overworked.

Pros: Room was very big

Cons: The air conditioner made very loud noises when turning on

Cons: Carpet was in need of cleaning. Spots everywhere. There was no breakfast - unless you call a package of grits or a package of oatmeal a breakfast. No fruit. This should not be listed as offering breakfast. Downgrade to a 1 1/2 star.

Pros: Room was fairly spacious.

Cons: Nothing in the cupboards, no utensils, no bowls/plates/utensils, no ice machine, no ice cube trays in the fridge, cupboard door fell off when opened (but there was nothing in there anyway)

Pros: big fridge big room

Cons: I hope it will be updated. I hope hallways be cleaner

Cons: No Kleenex in the room, no coffee in the room, the breakfast consisted of a roll and coffee. But the coffee from one (1) coffee maker was out so if we wanted any coffee we had to wait 15 or 20minutes. We were so discussed that we packed up and left.

Pros: The room was adequate.

Cons: What a sketchy place -- it's a flophouse for homeless drunks! The building is adequate with ok rooms, but a bit dirty and smelly in common areas. The drinking-in-hallway clientele made it really uncomfortable. Can't believe you claimed 2.5 stars.

Pros: The location.

Cons: The "Free High Speed WiFi" was useless, you are encouraged to buy an upgrade - THIS INFO SHOULD BE ON YOUR SITE! Vending machine out of order, desk clerk a ghost, guests must carry a bucket of utensils, cups coffee maker from the desk to their own room.

Pros: Clean. Staff was friendly & helpful. Great location.

Cons: Not a 2-star! This was bare-bones! Wi-Fi didn't work. No hairdryer. The kitchenette was completely bare, not even a cup to drink out of anywhere in the room! No coffee/tea maker. No breakfast--only granola bars & coffee. Not a 2-star!

Cons: Ants were in my room. Also strong paint smell and I woke up with huge headache due to either allergies from room or paint fumes.

Pros: Great location. Large room with kitchen. Easy access to interstate and restaurants.

Cons: The hotel had an unpleasant odor. If you have allergies stay away. Dogs were barking all hours. It smelled of pet urine. People were smoking right outside of every door which came in to the halls and rooms. Breakfast was bars and packaged muffins.

Pros: Front desk help at Check-in

Cons: 1st room smelled like urine!! & old smoke. Stayed in least offensive smelling room. Woke up next morning with difficulty breathing. Old stale smoke smell.

Cons: Outdated furnishings, not real cean, mold in tub

Pros: I've stayed here a few times and the rooms are always very clean. However, if you get stuck on the first floor you can smell the cigarette smoke from the hall, not a problem for me, but my other half does not smoke. The gentleman at the desk when we checked out was very friendly.

Cons: We felt rushed leaving the next morning because at 9am the cleaning crew didn't even knock, just walked in. And ten minutes before checkout time, a employee was knocking on the door asking if we were leaving and why we had not checked out yet.

Pros: No breakfast offered but staff was pleasant.

Cons: Room had a bad odor, toilet was dirty before flushing it. Room had window open and didn’t know it. Was wondering why we were so cold at night. Place needs an update badly.

Pros: Clean and quiet

Cons: Weed smoke in the halls

Pros: How they had provided the pots and pans for the room. The bed was nice a warm for when we had went to bed and a nice view of the highway. The room was clean.

Cons: That it didn't have a oven and the bathroom was way to small and they only provide two little thing of dish soap and I had to go and get more cause it wouldn't get stuff clean. You had to move out the table just to eat together for any meal.

Pros: Na

Cons: Smell, accommodation

Pros: Privacy, safety & location

Cons: Nothing

Pros: I like the fact that the TV's we're nice sized in the rooms

Cons: The hotel was not that clean at all. The staff was rude and extremely snappy towards us. We asked for clean towels sever times and they wouldn't bring us any new towels not give us any clean towels. We asked for hours with no response. It was pathetic. Then you have the worker out back smoking weed . I only know she was smoking weed because you could smell the weed. And every other words out of her mouth was a curse word. She was just extremely volgar and mean. She told my 4 year old to shut the hell up several times while we were at the front desk asking for towels. There was no reason she should have ever spoke to my child that way!!!!! I was extremely disappointed in my stay-at extended stay And quite frankly it was a waste of money. I didn't enjoy my stay at all!!!!!

Pros: Leaving the next morning.

Cons: I had to request a clean room after I checked in and saw hair in the kitchen sink. Stains on the tables, i could go on. Trash ouside the doors,people smoking by the front entrance. The back stairs hallway was do dirty. I would not stay there again.

Pros: Price and staff was helpful

Cons: Bed wasn’t that comfortable compared to other hotels

Pros: Location was great. Staff at desk friendly.

Cons: Everything including room service was an extra charge. It had one small trash can. We finally found a second right before we left. Noisy from other rooms.

Pros: The rooms were nice and clean

Cons: The manager of the hotel  she was very rude and snobby and did not treat me with the respect I should have gotten while being there.

Cons: Staff not wearing masks to protect patrons and not enforcing mask rule in lobby. No spray shield at main check-in counter either.

Pros: Clean, convenient access to highway, friendly staff.

Cons: Everything was great.

Pros: I got what i paid for

Cons: No pool, vending machine selection sucked

Pros: Friendly staff and easy from freeway location. Checkin was very smooth.

Cons: Room was old, dingy and a little smelly.

Pros: Clean and friendly, very convenient location.

Cons: Need in room coffee and tea.

Pros: Asst manager  was very friendly and helpful. She always spoke to us and even called us by name.

Pros: Easy access to the room

Cons: Ac wouldnt blow cold air Had to use shoulder to push door openand physically push it closedlught switch in bathroom would turn itself on

Pros: Location...easy on and easy off highway. Large variety of stores and restaurants within the immediate area.

Cons: Nothing at all.

Pros: Good Job!

Pros: Location

Cons: It was dirty , the room smelt like an ashtray, the one & only staff member was arrogant , uncaring etc.,,

Pros: There were fleas biting me all night. The front desk was very unhelpful and gave me the run around the entire next day promising us a room for another night and not delivering. We had to go to a different location an additional 30 mins

Pros: Quick check in. Clean room. Friendly staff

Cons: No

Pros: Room was clean.. Staff was friendly. Location was very convenient to our university.

Cons: The bed, pillows smelled marijuana and very bad odor.. we were barely able to sleep. Two night's went very horrible. On top of that there was some kind of weird sound all night, i guess it was one of the parking trucks emergency lights...

Cons: The cleanliness of the hotel grounds is very bad, the pillows are very uncomfortable

Pros: Location to freeway

Cons: The lady that checked us in was bossy, rude and has no business working with people in the hospitality industry. I wish that I had gotten her name, but sadly I didn't. The room was not cleaned well either and breakfast came out of a cabinet

Pros: Location

Cons: Needs update and an air freshening system.

Pros: Great location, directly off of the interstate. Beds were very comfortable. Parking is about the same as any other hotel. Friendly staff.

Cons: I only have three complaints about this hotel. The room had a musty smell, the beds were comfortable but pillows were terrible and the bathroom door had about 1/2 clearance from the commode requiring you to stand in the corner flush to the wall.

Pros: The wall colors seemed to have recently updated.

Cons: There were not common amenities at this hotel. There was no coffee, no hair dryer, or things that you would find at a 1 star hotel. The our room and the grab and go breakfast were dirty and covered in trash.

Pros: The location and the staff were wonderful!

Cons: The room did not include and supplies and the room was never cleaned during my stay.

Pros: Price and convenience to restaurants/gas.

Cons: No ice bucket or cups in room. Fridge did not work - wouldn't get cold enough to store leftovers. No coffee maker in room. These factors created a lot of inconvenience and also made our stay unpleasant.

Cons: Cleanliness. Clean Towel service. Coffee was the worst ever.Breakfast bar should not be called a breakfast bar. Had to buy my own pillows while there.

Cons: The free breakfast was a home. They have muffins, granola bars and oatmeal. The elevator was broken down for over 2 weeks at this point. The staff were lazy. No one evwr bothered to come clean our room and we stayed for 3 nights.

Pros: Good staff on site. Manager did her best to be helpful.

Cons: Checked into a room with a maintenance issue that front desk was unaware of. However, it could not be fixed during my stay as NO maintenance staff is available on the weekends. Not a 2 1/2 star experience.

Cons: Beds were hard and uncomfortable

Pros: Location

Cons: It smelled moldy!!

Pros: Location

Cons: The bathroom was visibly dirty upon check-in. I would have asked for a new room if I wasn't absolutely exhausted. Breakfast was only a granola bar

Pros: The price & cleanl .

Pros: Two of the three staff I met were genuine and friendly and helpful and went way farther than was absolutely necessary. Their brand of customer service is exemplary. The third person was a let down.

Cons: The bed was hard and uncomfortable. There's no coffee maker in the room (you have to ask for one... do they have enough?). There's a kitchen in every room but there's nothing in the kitchen. You have to ask for everything. It seemed like big hassle.

Cons: No chance that this should have been considered a 2 1/2 star hotel as it was old and the breakfast was a granola bar and how could this possibly be in same class as Hampton inn or holiday inn express so hate it that I let you choose the hotel for me!

Pros: Location.

Cons: There was food left from the previous occupant. And found food particles in the bed. Hair in the bathtub from previous occupant.

Pros: The front desk attendant was helpful.

Cons: Everything... It was dirty. And noisy .....the internet work when it wanted too.....there were no amenities!

Pros: The room was great.

Cons: Staff in responding to front desk were a bit slower and crankier than expected. I really had hoped for a nicer breakfast and maybe a crappier room.

Pros: The room was clean and staff was friendly.

Cons: We chose this hotel because of price and that it advertised free breakfast. Our group had 4 rooms and 11 children among us. Breakfast consisted of coffee, dry oatmeal packets and granola bars. There weren't even beverages that a child could drink.

Pros: Location

Cons: Was listed as 2.5 star similar to holiday inn express. It was not even close. Headboard was dirty. The room as well as the entire building smelled bad. I should have known based on the price that something was up.

Pros: Easy to find, close to airport.

Cons: Load road noise. Room very warm no matter whT I did. Between temp of room and road noise it was hard to sleep.

Pros: Great staff and a easy to get to location

Cons: Room cleanliness well below what you would expect (junk under bed and side table). The room had distinctly unpleasant odor.

Pros: Generally ok for what you get in terms of price but no bargain. Staff were fine.

Cons: felt conned by internet prices. The enhanced internet instructions could not be read as the printing was so small and was charged an excessive amount for what I got.

Pros: Location and good lighted parking. Good security procedures.

Pros: Cleanliness

Cons: Room service

Pros: Location.

Cons: Small bathroom.

Pros: Easy to get around

Cons: It's a smoke free hotel but the smell of smoke is very strong.

Pros: NONE

Cons: Hospitality for the guests were very poor and only interested in charging fees to the guests. Breakfast is horrible, small muffin and a snack.

Pros: location and price

Pros: The room overall was fine. It could've been bigger. The shower was awful little to no shower pressure.

Cons: The lady at the front desk completely ignored me. She spoke to several men around me even though I was right in front of her. We were in the room for like 30 minutes and someone called the front desk to complain and then they called us.

Pros: The kitchenette that I didn't use but I liked the setup

Cons: Yes the manager...They charged my cc 265.00 for smoking and we didn't smoke in the room. I explained to him that we showered, heated grilled hot dogs in microwave and slept. He was really rude and would not listen to me!!!

Pros: location staff pleasant

Cons: very sparse amenities, not even a glass in the room, had to ask for everything. No coffee in room no shampoo, no exercise equipment the continental breakfast wasn't

Pros: No carpet in the rooms.

Cons: Beds were cot-style frames with the cheapest mattresses I've ever seen. I asked for non-smoking and booked a non-smoking room and got a smoking room. When I asked to be moved I was told "it was all we had available". I had serious sinus issues the whole time. On day 2 I ordered food for delivery. Not knowing they don't allow delivery people past the lobby, I checked the peephole thinking the delivery guy was outside my room. I discovered that someone had reversed the peephole and could see in my room from the hall. There is nothing in the kitchen. No plates, cups, coffee maker, not even towels. They offer you a "kitchen package" for purchase for $30. Wi-Fi is $3 a day. Room service is every other week but you can always pay to have it cleaned. The windows are extremely poor at keeping noise out but so are the walls and doors. I won't be staying there again. I spent 7 days there and that was too much time wasted.

Pros: Comfortable, clean and spacious

Cons: Had to wait 30 minutes to get checked in