Book Hertz hire cars in Raleigh

Reviews for Hertz in Raleigh

Recent reviews

Traveller rating

Wonderful

9

Very Good

3

Good

1

Okay

6

Fair

0

Mediocre

0

Poor

18

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friendly stafflocation was closed

wrong locationpick up the car

car availablerented a car

car was clean

10.0

low hassle in getting a rental car. Good quality carsReviewed 19 Mar 2023

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4.0

The counter has one employee so each contract takes 10 minutes. We stood in line for over an hour. The employee was efficient, but should have had help. There were 4 cars to choose from and we took a semi cleaned one because it's a car I'm considering purchasing in the future and want to see how it drives. The car is mechanically questionable and Hertz needs to stay on top of their fleet servicing. It caused unnecessary anxiety on the trip and even thought I should turn it in early. The car and the long wait left me never wanting to rent from Hertz again. The really bright spot is the airport shuttle driver, he is personable, engaging, kind, high spirits and enjoyed that part of the experience.Reviewed 22 Feb 2023

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2.0

The car was old, burned a lot of gas. Drove 10 miles and droped a quarter of the gas tank. I’m pretty sure it had some engine problem. Very expensive for a mediocre car. Never doing business with hertz again.Reviewed 16 Nov 2022

review from

4.0

Booked my rental through Kayak and clearly labeled that I wanted pick up to be at the airport. Through the point of booking, it even asked for my flight information so I though I was good. When I got to the Hertz at the airport though, they said my car was at a different Hertz on the other side of town. So I had to Uber to that Hertz to get my car. Then had to drop off the car at that Hertz and Uber to the airport.Reviewed 23 Sep 2022

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8.0

Customer serviceReviewed 18 Sep 2022

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2.0

They didn’t have a car available for my reservation so they gave me a giant cargo vanReviewed 28 Jul 2022

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2.0

Added facility charges that were not on agreed price.Reviewed 26 Jul 2022

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2.0

This was a horrible experience. When reserving this car, I was asked what time I would like to pick up the car. I selected 6:00 pm the night before my work trip, thinking only times ACTUALLY available to pick up cars were shown. Imagine my surprise when I pulled up to Hertz only to find the location closed. I happened upon a Hertz employee leaving in his car and flagged him down. When I asked where after hours pick-up was -- he said they didn't have that service and that they were closed for the day. Oh...really? ME: "But -- I have to pick up a car for my work trip tomorrow" HIM: "Oh well, that's okay. We don't have any cars to rent anyway. Try again tomorrow." ME: ::Watches in the distance as he drives off:: This is ridiculous. I understand there is a car shortage, but if you SEE you have reservations on a day where you run out of cars, the reasonable thing to do is call and alert those people so they can plan accordingly. That's the most basic level of customer service I can imagine. I was able to track down a rental car, thankfully. But I won't use Kayak ever again and I most certainly won't use Hertz -- both have proven unreliable.Reviewed 19 Jul 2022

review from

2.0

I went to the Hertz counter and they had no record of my reservation.Reviewed 19 Jul 2022

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10.0

Staff was very friendly and helpful. The price was very reasonable. I will recommend this two others as well as rent again in the future. Thanks.Reviewed 20 May 2022

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2.0

I arrived and had to wait half hour for the rental car guy to come back (I had called in advance to tell him my arrival time and still wasn’t there) The car ended up being extremely expensive since something went wrong at booking with the drop off location. And he wasn’t being helpful about this. When I finally got the car it smelled so badly of smoke I had to drive with the windows down my whole 4 hour trip. It was less than Ideal and will never rent from them again.Reviewed 13 May 2022

review from

2.0

Showed up an hour and change after I had said the pickup would be and the car wasn’t cleaned and had so little gas that it didn’t register on the digital read out. Was told to bring it back w the same amount of gas, just not really comfortable trying to coast in on fumes so Hertz made some extra money on me thereReviewed 29 Apr 2022

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• What is the most popular car hire from Hertz in Raleigh?

  Economy (Class Economy Car or similar) is the most frequently booked car hire type from Hertz in Raleigh.

• How many car hire locations does Hertz have in Raleigh?

  Hertz has 5 hire locations in Raleigh. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Raleigh-Durham airport (RDU)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Raleigh-Durham airport (RDU)?

  Yes