Book Hertz hire cars in London

Reviews for Hertz in London

Recent reviews

Traveller rating

Wonderful

13

Very Good

2

Good

0

Okay

5

Fair

1

Mediocre

0

Poor

6

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pick up the carcustomer service

car was cleanfriendly staff

rented a carpick up and drop

car availablewrong location

location was closednever rent

10.0

I rent a van to pick my family from Airport, van was a Pacifica Chrysler with only 8000 km on it, Car-washed and cleaned super nice. The whole process was very smooth including the price. I highly recommend Hertz.Reviewed 20 Dec 2021

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10.0

They are warm and professional in dealing with customers. I forgot my valuables in the car and I got them back intact after 3 days.Reviewed 26 Nov 2021

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2.0

Consistently poor service. This visit, they didn't even check over the car of help us to find it, just gave the key. It was locked up in a back area and we had to go move the gate, move the car, then move the gate again to get out. The car pulled hard to one side and it was a mess. I only rent from them when there is NO other choice.Reviewed 22 Nov 2021

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10.0

Fast, efficient service. Easy after hours drop-off. Clean car. Reasonable price.Reviewed 20 Sep 2021

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5.9

We needed a minivan and we got a minivan. It got us to and from our destination in one piece, and had the cargo space we needed. The staff at the agency were very pleasant. However, the van wasn't ready at the booked time - it had no fuel so I waited 15 minutes while they fuelled it. And when I got it, it was filthy. Clearly it hadn't been washed in weeks. The inside was worse - sticky steering wheel, stained seats, spills on the carpet and trim. If there were other vehicles on the lot, and if I had time, I would have asked for a different van. Mechanically it also needed attention - the brake discs needed replacement, and there was an engine squeal that got worse, but more amusing, as we got closer to home. I paid $200 for the day - unfortunately due to the Labour Day weekend, prices for rentals everywhere were jacked up to gouge anyone who wanted to rent any class of vehicle. Normally I use a different car rental agency, but I'm surprised a big player like Hertz would want their name on a dirty, worn-out van that's three model years old with 80,000 km on the clock.Reviewed 4 Sep 2021

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1.9

the car was disgusting dirty inside and out..not cleaned at all and with Covid we had to bring it home and disinfected....and also had to pay for 2 driver's...NO OTHER COMPANY does that ...will never rent from Hertz again..thanksReviewed 25 Jul 2021

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9.2

Pros:Efficient and prompt. Car was dropped off as requested and waiting for me when I landed.Cons:Everything was great.Reviewed 9 Nov 2020

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10.0

Pros:Rental price was very cheap, and I've got a free upgrade.Cons:They should offer Japanese or German cars.Reviewed 11 Feb 2020

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10.0

Pros:Staff is very friendly. I got an upgrade for the same price.Cons:If they had diesel cars.Reviewed 12 May 2019

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10.0

Cons:Thank you very much Omar, Great customer service and a good person to deal with!Reviewed 31 Jan 2019

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10.0

Pros:Quick pickup & dropoffReviewed 1 Dec 2018

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8.8

Pros:Omar is very friendly and helpful! thanks again!Cons:N/aReviewed 19 Nov 2018

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More

• 7.8 /10Enterprise Hire Cars at London

• What is the most popular car hire from Hertz in London?

  Premium (Nissan Maxima or similar) is the most frequently booked car hire type from Hertz in London.

• How many car hire locations does Hertz have in London?

  Hertz has 2 hire locations in London. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: London airport (YXU)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from London airport (YXU)?

  Yes