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10.0
Hi, it was a great experience. Thank you.Reviewed 12 Apr 2023
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6.0
Excellent pickup location. Pick up provide no assistance in locating the car in huge lot. Absolutely no review of new vehicle controls, equipment and safety features. Could not operate cruise control safely, could not locate gas panel release for filling. No delivery of vehicle to customer after long day of travel. Safety and comfort of customer driving a brand vehicle of no concern to rental agent.Reviewed 21 Mar 2023
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10.0
Found this to be a great Rental Location from dealing with Ravi (hope I got the name correct) on pickup, who handled the contract and walk around very smoothly and quickly. To Hami who made the drop off a first rate experience. I even received a phone call from the Manager checking on the ride. Would rent again without a doubt when in London, ON!Reviewed 12 Oct 2022
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2.0
I dont see what the point of ordering online is. I chose a car, paid an extra buck to get the next higher model, only to get to the dealer to have them tell me, too bad, your getting the shittiest car on the lot, but I can upgrade for another $10. They keep insisting some kind of 'supply and demand' bs, but will we really see prices lower? Never. Its just another corporate scam under late capitalism.Reviewed 14 Aug 2022
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10.0
Enterprise was great, our flight to London was cancelled, so we were late getting to London . Even so the car was there for us. Will definitely use enterprise again.Reviewed 24 Jul 2022
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10.0
Everything was great!Reviewed 29 Jun 2022
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10.0
The customer service reps at the London Airport were very informative and friendly while being professional. The reps on the pickup and drop-off days were very personable and helpful.Reviewed 10 May 2022
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10.0
Location is awesome. Simple pickup and drop off. Car was great and an upgrade.Reviewed 29 Sep 2021
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3.6
Cons:"They do not apply Enterprise procedures in offering Customers the free Pickup and Dropoff service for their clients. I find that this Enterprise has a very condescending way in talking to its customers. When asked why the website and answering service offers pickup and/or delivery to customers they blamed it on being short staffed and this service is for only customers that reserve cars for many days. I was asked if I could take public transportation. The employees starting with the manager is very condescending."Reviewed 11 Jul 2020
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7.2
Pros:Even though I had requested car be dropped off at private terminal, it had not been and I had to go to main terminal for car!Cons:Car had problems, low tire and engine light came on, had to exchange vehicle!Reviewed 17 May 2020
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2.0
Cons:They did not have a vehicle for me although the booking was confirmed .Reviewed 2 Jul 2019
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7.2
Pros:The 500 Oxford Street West are my boys, they always help and are great people to deal with. The car was good on gas mileage, really good.Cons:Instead of base model cars they could have higher quality packages for the cars. The prices could be lower, you know (Daily Rates) The cleanliness of the cars could better, one thing they almost always miss is thevfront windshield of the car, and that's usually on the inside. (Sorry boys)Reviewed 29 Jun 2019
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