Cons: Terrible service throughout with waiting time of 4h30min at pickup and rude people at drop of the car.
Long qiue to drop off
Pros: Professional staff
Cons: To long waiting for dropping off the car
Pros: Generally liked the car (Renault Espace), but it is an experience. No visible dials, buttons, etc on the dash board. Definitely requires someone to show you how things work before driving away, but there was no one available to help.
Cons: Arrived in Nice and they did not have the car I requested (Citroen C4 or similar). Said only car I could have was a van, in a different price category and that I would have to pay the difference in rates. Attendant said she was new and didn't have the ability to waive the extra cost. To me this is unacceptable and I would like to request a refund of the extra charges. At that moment, you are a prisoner, tired after the journey to get there, and with less will to fight. Drop off in Paris very difficult as drop offs, as I learned trough experience, are only in parking garages with no indication that Europcar have operations in them. Drove around for hours before finding Montparnasse.
Pros: Actually, we didn't return the car to Nice. We arranged to drop it off in Peripignon, where the return went fine
Europcar needs more accountability!
Cons: After booking the car and insurance on Kayak, the Europcar representatives in Nice ended up charging me for an upgrade I explicitly declined onsite. They offered me a chance to upgrade from a manual car to an automatic car with GPS, but I very clearly said "no, thanks," declining their offer. And to my dismay, after nearly 30 minutes of paperwork and waiting in the Europcar office, I found in the garage a block away that the car they gave me the keys to was an automatic with GPS. I was in a hurry so didn't have the time to go back to the office and dispute this suspicious misunderstanding, but hoped that they would honor my word and not charge me for the upgrade. When billed for the rental afterwards, they charged me for the upgrade I didn't want! Spineless.
Full tank, but
Pros: The car was nice, staff were friendly
Cons: The tank showed full, but only barely. Two miles further it was below 'full'. Which means that whoever returned it didn't do a good job filling up, nor did the garage pick up on it
Pick up and drop off take too long
Pros: Easy to find location, nice personnel
Cons: Had to wait for almost an hour before we got the car. When we returned it, lots of people again and we just has to leave key and could not wait for agent to check car aince too many people and we did not want to miss flight
Pros: Smooth all the way!
Compact (Ford Focus or similar) is the most frequently booked car hire type from Europcar in Nice.
Europcar has 4 car hire locations in Nice. Take a look at our Europcar hire location map to find the best car hires near you.