| Pick-up location | Nice |
|---|---|
| Rental locations | 83 |
| Airport locations | 35 |
Nice Rental
Pros: Staff was very friendly and helpful. Very clear explanation and great communication
Cons: Nothing
Long waiting time
Cons: We had to wait 1,5 hour to pick up our car (only 2 clerks out of 3 possible were available)
Car rental
Pros: My reservation was cancelled 2 on my arrival day in the morning after prebooking and getting my confirmation number and reference
Cons: I did not like that my car was canceled on the arrival.
No hassle, quick service, good price
Cons: I have nothing negative to say.
Long waiting time
Cons: We had to wait 1,5 hour to pick up our car (only 2 clerks out of 3 possible were available)
Car rental
Pros: My reservation was cancelled 2 on my arrival day in the morning after prebooking and getting my confirmation number and reference
Cons: I did not like that my car was canceled on the arrival.
Pros: Staff was rude / unprofessional and the rental car was more expensive than my reservation. Bottom line is I paid a higher price. The explanation of the staff was ridiculous / absolute joke. She even suggested to go to another rental place to see if I could get a better offer.
Cons: Being trustful and renting me the car as per the agreement.
Pros: The car was great and the drop off lady was wonderful.
Cons: The lady in Nice for Avis told us that the insurance we bought through you wasn’t adequate and made us very uncomfortable about any scratches, dents, dings would not be covered. So we felt you told and sold us one thing and they aren’t involved and in agreement. Put a damper on that pick up.
Cons: Picking up the car at the Nice airport was unnecessarily long. The process took 2 HOURS!
Are you insane! The lines were long, the process slow. You need to change the process.
I won’t fly into Nice again!
Pros: Bait and switch. I ordered a Mercedes C class and at the counter they wanted to charge me 3-4 times more for that car.
BAIT AND SWITCH
Cons: This was a bait-and-switch scam. Avis and Kayak are pointing fingers at each other , Avis claiming Kayak software is to blame and Kayak trying to blame Car Rentals.com, and Car Rentals.com refusing to correspond with us. The bottom line is that you scammed us for hundreds of dollars. And despite one or two emails from Kayak in response to our complaint, now Kayak is also ignoring us.
Quick and easy
Pros: Good value and quick service.
Upsell inscrupulous
Cons: Had a Mercedes lined up for $500 over four days and was told we could get a van for much less with much more room. Took 15 minutes to switch the reservation around, and only at the end was I told that it was almost $290 more, despite the agents assurance it would be less.
All very smooth - too many upselll options at pickup
Pros: Car
Pickup overall
Drop off speed
Cons: Tried to upsell too much at pickup
Insurance cover poor and extra insurance very high
good quality car, slow check in process
Pros: Quality of car, ease of drop off at airport
Cons: Slow check in process b/c printer down
avis Nice very nice great!
Pros: excellent organization pick-up and return of cars by avis rental cars in Nice France
Cons: Didnt get car i reserved but overall great.
Read the (very) small print
Pros: The courtesy of the desk staff
Cons: Everything else. I was travelling with my wife who was to be a named driver, lost my wallet in transit and so lost my drivers licence. It seemed simple to then change the booking to her details but as we had prepaid it was impossible to do so on the 'system'.
The desk staff then tried to arrange a short-term rental while we waited for my wallet but were over-ruled by the 'system' that refused to give the rate they had offered.
Finally, we found a nearby firm who gave us the same period of rental for 1/3rd of the price of our original Kayak booking.
Moral of the story - don't lose your wallet and don't book car hire through Kayak - shop around.
Pros: Staff was rude / unprofessional and the rental car was more expensive than my reservation. Bottom line is I paid a higher price. The explanation of the staff was ridiculous / absolute joke. She even suggested to go to another rental place to see if I could get a better offer.
Cons: Being trustful and renting me the car as per the agreement.
Quick and easy
Pros: Good value and quick service.
All very smooth - too many upselll options at pickup
Pros: Car
Pickup overall
Drop off speed
Cons: Tried to upsell too much at pickup
Insurance cover poor and extra insurance very high
good quality car, slow check in process
Pros: Quality of car, ease of drop off at airport
Cons: Slow check in process b/c printer down
Pros: The car was great and the drop off lady was wonderful.
Cons: The lady in Nice for Avis told us that the insurance we bought through you wasn’t adequate and made us very uncomfortable about any scratches, dents, dings would not be covered. So we felt you told and sold us one thing and they aren’t involved and in agreement. Put a damper on that pick up.
Cons: Picking up the car at the Nice airport was unnecessarily long. The process took 2 HOURS!
Are you insane! The lines were long, the process slow. You need to change the process.
I won’t fly into Nice again!
Pros: Bait and switch. I ordered a Mercedes C class and at the counter they wanted to charge me 3-4 times more for that car.
BAIT AND SWITCH
Cons: This was a bait-and-switch scam. Avis and Kayak are pointing fingers at each other , Avis claiming Kayak software is to blame and Kayak trying to blame Car Rentals.com, and Car Rentals.com refusing to correspond with us. The bottom line is that you scammed us for hundreds of dollars. And despite one or two emails from Kayak in response to our complaint, now Kayak is also ignoring us.
Upsell inscrupulous
Cons: Had a Mercedes lined up for $500 over four days and was told we could get a van for much less with much more room. Took 15 minutes to switch the reservation around, and only at the end was I told that it was almost $290 more, despite the agents assurance it would be less.
Read the (very) small print
Pros: The courtesy of the desk staff
Cons: Everything else. I was travelling with my wife who was to be a named driver, lost my wallet in transit and so lost my drivers licence. It seemed simple to then change the booking to her details but as we had prepaid it was impossible to do so on the 'system'.
The desk staff then tried to arrange a short-term rental while we waited for my wallet but were over-ruled by the 'system' that refused to give the rate they had offered.
Finally, we found a nearby firm who gave us the same period of rental for 1/3rd of the price of our original Kayak booking.
Moral of the story - don't lose your wallet and don't book car hire through Kayak - shop around.
Pros: Great car and pricing. Very nice counter service person. Extremely helpful and good at explaining things
Cons: The line was too long upon arrival and the system/reservation process could’ve been much more efficient by using modern technology a little more To speed things up. It was extremely extremely slow
Pros: Staff was very friendly.
Cons: Pick up and drop off location is very inconvenient for Terminal 1 user.
Pros: Nice service.
Cons: Return was slow.
Cons: Over billed by an exorbitant amount (extra $600), received no receipt nor explanation
Pros: The staff was fine. See issue below...
Cons: I had an approved confirmation for my reservation. When I got to the airport, I was told by the Budget staff that my account is blocked (This did not know why) and therefore, they can't rent the car per the reservation. I had to rent a car in other company which cost me double the price. Really Bad.
TERRIBLE EXPERINCE
Pros: The person at the counter was fine and helpful
Cons: The Car was dirty, outside was not washed and inside there was a hair residue from previous rent, car had lots of damage on wheels .
the return was before 7 am due to my fight timing and no one was there to receive the car, a day later they charge me 15 Euro for petrol, although the car was Full, they also charged me 280 Euro for damage to the car, what damage and how do you do that without proof. you cant charge people cards as you wish. now it will take 20 days to verify my complain. this is poor process as you need to verify any claimed damage with renter and not to charge the card as you wish.
Drop off hard to find
Pros: Friendly representative at drop off
Cons: Drop off location in Nice train station was difficult to find. Poor signage and directions.
Almost perfect experience
Pros: The staff at Nice airport were amazingly friendly and helpful. We got an amazing upgrade to a really nice car (plus all the other cars in the lot looked suitably smart), and drop-off took 30 seconds.
Cons: There's quite a long wait in line to pick-up cars at Nice airport, but this is the same for all of the rental companies (it's a busy place!). Approx 30 mins waiting.
Long wait
Cons: We had to wait 11/2 hrs to get our car at Nice airport
Pros: I was glad I took insurance!
Over 1 hour in line
Pros:
Our Vehicle was fine
Drop off fast and efficient
Gas station at airport
Cons: Only 2 desks open for pick up
Took 1h15 to get the car
Many people had issues with their car reservation - causing delays
Desks in terminal 1 closed; so walk, bus, walk
Pros: Quick check in, clean car, quick return, car in good condition, upgraded from micro to Ford Focus.
Cons: I ordered a child seat and had to choose from seven dirty options.
Pros: Great car and pricing. Very nice counter service person. Extremely helpful and good at explaining things
Cons: The line was too long upon arrival and the system/reservation process could’ve been much more efficient by using modern technology a little more To speed things up. It was extremely extremely slow
Almost perfect experience
Pros: The staff at Nice airport were amazingly friendly and helpful. We got an amazing upgrade to a really nice car (plus all the other cars in the lot looked suitably smart), and drop-off took 30 seconds.
Cons: There's quite a long wait in line to pick-up cars at Nice airport, but this is the same for all of the rental companies (it's a busy place!). Approx 30 mins waiting.
Pros: I was glad I took insurance!
Pros: Staff was very friendly.
Cons: Pick up and drop off location is very inconvenient for Terminal 1 user.
Pros: Nice service.
Cons: Return was slow.
Over 1 hour in line
Pros:
Our Vehicle was fine
Drop off fast and efficient
Gas station at airport
Cons: Only 2 desks open for pick up
Took 1h15 to get the car
Many people had issues with their car reservation - causing delays
Desks in terminal 1 closed; so walk, bus, walk
Pros: Quick check in, clean car, quick return, car in good condition, upgraded from micro to Ford Focus.
Cons: I ordered a child seat and had to choose from seven dirty options.
Cons: Over billed by an exorbitant amount (extra $600), received no receipt nor explanation
Pros: The staff was fine. See issue below...
Cons: I had an approved confirmation for my reservation. When I got to the airport, I was told by the Budget staff that my account is blocked (This did not know why) and therefore, they can't rent the car per the reservation. I had to rent a car in other company which cost me double the price. Really Bad.
TERRIBLE EXPERINCE
Pros: The person at the counter was fine and helpful
Cons: The Car was dirty, outside was not washed and inside there was a hair residue from previous rent, car had lots of damage on wheels .
the return was before 7 am due to my fight timing and no one was there to receive the car, a day later they charge me 15 Euro for petrol, although the car was Full, they also charged me 280 Euro for damage to the car, what damage and how do you do that without proof. you cant charge people cards as you wish. now it will take 20 days to verify my complain. this is poor process as you need to verify any claimed damage with renter and not to charge the card as you wish.
Drop off hard to find
Pros: Friendly representative at drop off
Cons: Drop off location in Nice train station was difficult to find. Poor signage and directions.
Long wait
Cons: We had to wait 11/2 hrs to get our car at Nice airport
Pros: The car
Cons: My scheduled pickup time was 11:00 am but our flight was early and ended up getting to the ticket counter at 9:30 am. They wouldn't issue me the car until 11:00 am so we had to sit there for an hour and a half waiting. There has to be a better way.
Cons: Excellent price & service. Highly recommended
Excellent
Pros: I had to change car to take a smaller model and the local employee was extremely professional. Unfortunately, I cannot recall her name.
Not so Nice
Cons: The Hertz staff appeared to help one client then disappear to never return. The line to pick up a car was very long but none of the staff members seemed to care.
Pros: Staff
Cons: Rental at T2 while
Flying from T1
Cons: They wouldn't allow me to inspect the vehicle before. They said it was too dark. I came back, and there was a tiny scuff evaluated by a non-Hertz employee. I have outside insurance purchased, but I bet it's going to be a hassle.
Great location if staying in vieux Nice.
Pros: Well staffed and easy to find. Car return was quick.
Cons: Parking can be hard to find in the area. Once they come out and check the car they give you directions to park it in the lot, but trying to find parking on the street when you arrive is hard.
Pros: Friendly helpful customer service
Cons: N/A
Pros: Price.
Cons: Car could not go more than 80 km/h. Mileage on rental agreement was higher than actual mileage, 2000 km !!! Because of that, drop off staff couldn't close the contract, they sent me to the office. Guess the rest: computers are down, cannot close the contract.
Pickup location was closed and different from address
Cons: Pickup was booked for 1300, arrived to find the pickup location was closed till 1500, and at a location different to the address provided.
Vehicle far too big for French village roads
Cons: Requested a 7 seater received a long wheel base 9 seater. Staying at a mountain village. Could not get around the roandabouts without backing up could not fit in car parks on the Côte d'Azur as too high for the barriers or the driveway where we stayed. Same issue returning the vehicle. Staff at Marseille did not speak English.
Pros: Can't
Cons: Can't cancel. Too complicated.. will never use Kayak again to rent a car.
Cons: Excellent price & service. Highly recommended
Excellent
Pros: I had to change car to take a smaller model and the local employee was extremely professional. Unfortunately, I cannot recall her name.
Pros: Staff
Cons: Rental at T2 while
Flying from T1
Great location if staying in vieux Nice.
Pros: Well staffed and easy to find. Car return was quick.
Cons: Parking can be hard to find in the area. Once they come out and check the car they give you directions to park it in the lot, but trying to find parking on the street when you arrive is hard.
Pros: Friendly helpful customer service
Cons: N/A
Pros: The car
Cons: My scheduled pickup time was 11:00 am but our flight was early and ended up getting to the ticket counter at 9:30 am. They wouldn't issue me the car until 11:00 am so we had to sit there for an hour and a half waiting. There has to be a better way.
Not so Nice
Cons: The Hertz staff appeared to help one client then disappear to never return. The line to pick up a car was very long but none of the staff members seemed to care.
Cons: They wouldn't allow me to inspect the vehicle before. They said it was too dark. I came back, and there was a tiny scuff evaluated by a non-Hertz employee. I have outside insurance purchased, but I bet it's going to be a hassle.
Pros: Price.
Cons: Car could not go more than 80 km/h. Mileage on rental agreement was higher than actual mileage, 2000 km !!! Because of that, drop off staff couldn't close the contract, they sent me to the office. Guess the rest: computers are down, cannot close the contract.
Pickup location was closed and different from address
Cons: Pickup was booked for 1300, arrived to find the pickup location was closed till 1500, and at a location different to the address provided.
Vehicle far too big for French village roads
Cons: Requested a 7 seater received a long wheel base 9 seater. Staying at a mountain village. Could not get around the roandabouts without backing up could not fit in car parks on the Côte d'Azur as too high for the barriers or the driveway where we stayed. Same issue returning the vehicle. Staff at Marseille did not speak English.
Pros: Can't
Cons: Can't cancel. Too complicated.. will never use Kayak again to rent a car.
Unreliable
Pros: The car was fine.
Cons: The car was made available via Herz. They did not recognize the rental as agreed , because it was with a different company (Dollar). They did not allow a 8pm dropp-off unless I bought their insurance (more than doubling the price). I had to pay for overnght parking and bring the car the next day.
I bought insurance when booking the car, but Herz still had me sign liability for €15,000. In case of damage, I would be charged by Herz and would then have te try to claim crom the insurance.
The resulting argument was a very unpleasant experience for my wife and daughter.
Cons: Car size we requested was not available. We ended us with a huge van which was difficult to park and manuvere around the small streets/parking spaces.
Difficult to find rental agency
Cons: The rental car office was impossible to find. The signs are small and located on a side street. There wasn't information given to inform us of the exact location. We called Dollar several times before drop off to figure out exact location at Nice railway and no one answered. It took over an hour to locate and drop off the car and keys. Very poor experience for someone who rents cars frequently in the states. They don't walk through the car drop off with you to make sure everything is ok before you leave them the keys.
Car pickup was easy, returning was another story
Pros: My car was ready for me when I arrived in Aix-en-Provence and it was in great shape. I was very happy with it.
Cons: The return process was not so simple. The garage to return the car was difficult to find at the main train station in Nice, France. I had to circle around the train station several times. A little more information on the location of the rental garage would've been helpful.
See above
Cons: See above
Cons: I have paid 27 EUR insurance, but when I arrived at the Hertz Desk in Nice The lady asked me to pay an insurance, as for her, the one I paid is unexustant.
Instead of paying 82 EUR for the total rent, I needed to 160 EUR in total which was above my budget
We weren't allowed to take car
Cons: We had the driving license in one name and the french credit card in another, this made the rental impossible.
Pros: Dropoff service was good. Clean car.
Cons: Pickup service was very bad.
Extra costs, because my age.
Very happy customer
Pros: Convenience, quality of service, price
Cons: Rental car drop off at Nice airport is a long way from terminal 1
Pros: That how it was all organised.
Cons: I have not been initially properly informed that I need to add to the total price an insurance cover for 3x rental price. I realises that at the airport. The man at the airport rental service was rude and aggressive.
Wishing we'd looked elsewhere
Cons: There was a single overwhelmed agent at the counter, handling customers for three separate agencies. Pickup took almost an hour.
Upon return they found a light scratch on the plastic that was clearly buffable, still they insisted on charging 200€ for that. The only other alternative they offer is a zero-deductible insurance for an additional 50€ a day.
Cons: Car size we requested was not available. We ended us with a huge van which was difficult to park and manuvere around the small streets/parking spaces.
Car pickup was easy, returning was another story
Pros: My car was ready for me when I arrived in Aix-en-Provence and it was in great shape. I was very happy with it.
Cons: The return process was not so simple. The garage to return the car was difficult to find at the main train station in Nice, France. I had to circle around the train station several times. A little more information on the location of the rental garage would've been helpful.
Very happy customer
Pros: Convenience, quality of service, price
Cons: Rental car drop off at Nice airport is a long way from terminal 1
Unreliable
Pros: The car was fine.
Cons: The car was made available via Herz. They did not recognize the rental as agreed , because it was with a different company (Dollar). They did not allow a 8pm dropp-off unless I bought their insurance (more than doubling the price). I had to pay for overnght parking and bring the car the next day.
I bought insurance when booking the car, but Herz still had me sign liability for €15,000. In case of damage, I would be charged by Herz and would then have te try to claim crom the insurance.
The resulting argument was a very unpleasant experience for my wife and daughter.
Difficult to find rental agency
Cons: The rental car office was impossible to find. The signs are small and located on a side street. There wasn't information given to inform us of the exact location. We called Dollar several times before drop off to figure out exact location at Nice railway and no one answered. It took over an hour to locate and drop off the car and keys. Very poor experience for someone who rents cars frequently in the states. They don't walk through the car drop off with you to make sure everything is ok before you leave them the keys.
See above
Cons: See above
Cons: I have paid 27 EUR insurance, but when I arrived at the Hertz Desk in Nice The lady asked me to pay an insurance, as for her, the one I paid is unexustant.
Instead of paying 82 EUR for the total rent, I needed to 160 EUR in total which was above my budget
We weren't allowed to take car
Cons: We had the driving license in one name and the french credit card in another, this made the rental impossible.
Pros: Dropoff service was good. Clean car.
Cons: Pickup service was very bad.
Extra costs, because my age.
Pros: That how it was all organised.
Cons: I have not been initially properly informed that I need to add to the total price an insurance cover for 3x rental price. I realises that at the airport. The man at the airport rental service was rude and aggressive.
Wishing we'd looked elsewhere
Cons: There was a single overwhelmed agent at the counter, handling customers for three separate agencies. Pickup took almost an hour.
Upon return they found a light scratch on the plastic that was clearly buffable, still they insisted on charging 200€ for that. The only other alternative they offer is a zero-deductible insurance for an additional 50€ a day.
Pros: Drop off is so easy. Pick up takes somewhat longer than expected, perhaps due to my booking was not doen directly with Hertz/thrift. They asked me to write down typical info such as address, cell number and email which was given when booking was made.
Cons: The drop-off was a nightmare. They insisted I had to bring back the car before 5.30 pm because I hadn’t bought extra insurance. But then the office was closed, and I had to come back the next morning...
On top of it they got really rude when I complained
Pros: Easy pick up and drop off. No language issues.
Accommodating.
Cons: Rental office difficult to find
Could not get them to giv me a recepit now being charged for gas
Pros: Drop off in the airport was fast and convenient
Cons: I asked for a receipt and was told I should go online. I wanted to make sure they noted the gas tank was 1/2 full. I could not get them to give me the receipt.
We I got home I discovered they of course charge me for 1/4 of a tank of fuel as if I had returned the car with an empty tank.
Pros: Pickup and dropoff were easy.
Cons: I would have preferred a slightly smaller vehicle with decent trunk space for two large suitcases. Parallel parking a mini SUV in Europe can be challenging.
Cons: not an option for 12 hour rental- overpriced
Pros: Polite and quick
Cons: Had to pick up and bring the car back to an undergroung parking. Car should been brought to you and attendent should return the car to underground parking.
Stressfull pick-up
Pros: Very cheap
A good working car
Cons: The low price was without any insurance, insurance cost four times the rent. Damage or theft could cost me up to €13 000.
I didn't get the car I ordered, I was a bigger more expensive car. Quite clumsy for driving in a city, camping and parking. The reason was that I was there at 12 o'clock, the only time you can give through KAYAK.
The car was not cleaned, I was told so, but I didn't have the option to get another car.
Pros: Drop off is so easy. Pick up takes somewhat longer than expected, perhaps due to my booking was not doen directly with Hertz/thrift. They asked me to write down typical info such as address, cell number and email which was given when booking was made.
Pros: Easy pick up and drop off. No language issues.
Accommodating.
Cons: Rental office difficult to find
Cons: not an option for 12 hour rental- overpriced
Pros: Polite and quick
Cons: Had to pick up and bring the car back to an undergroung parking. Car should been brought to you and attendent should return the car to underground parking.
Cons: The drop-off was a nightmare. They insisted I had to bring back the car before 5.30 pm because I hadn’t bought extra insurance. But then the office was closed, and I had to come back the next morning...
On top of it they got really rude when I complained
Could not get them to giv me a recepit now being charged for gas
Pros: Drop off in the airport was fast and convenient
Cons: I asked for a receipt and was told I should go online. I wanted to make sure they noted the gas tank was 1/2 full. I could not get them to give me the receipt.
We I got home I discovered they of course charge me for 1/4 of a tank of fuel as if I had returned the car with an empty tank.
Stressfull pick-up
Pros: Very cheap
A good working car
Cons: The low price was without any insurance, insurance cost four times the rent. Damage or theft could cost me up to €13 000.
I didn't get the car I ordered, I was a bigger more expensive car. Quite clumsy for driving in a city, camping and parking. The reason was that I was there at 12 o'clock, the only time you can give through KAYAK.
The car was not cleaned, I was told so, but I didn't have the option to get another car.
Terrible service
Cons: Terrible service throughout with waiting time of 4h30min at pickup and rude people at drop of the car.
Long qiue to drop off
Pros: Professional staff
Cons: To long waiting for dropping off the car
Overcharged
Pros: Generally liked the car (Renault Espace), but it is an experience. No visible dials, buttons, etc on the dash board. Definitely requires someone to show you how things work before driving away, but there was no one available to help.
Cons: Arrived in Nice and they did not have the car I requested (Citroen C4 or similar). Said only car I could have was a van, in a different price category and that I would have to pay the difference in rates. Attendant said she was new and didn't have the ability to waive the extra cost. To me this is unacceptable and I would like to request a refund of the extra charges. At that moment, you are a prisoner, tired after the journey to get there, and with less will to fight.
Drop off in Paris very difficult as drop offs, as I learned trough experience, are only in parking garages with no indication that Europcar have operations in them. Drove around for hours before finding Montparnasse.
Pros: Actually, we didn't return the car to Nice. We arranged to drop it off in Peripignon, where the return went fine
Europcar needs more accountability!
Cons: After booking the car and insurance on Kayak, the Europcar representatives in Nice ended up charging me for an upgrade I explicitly declined onsite.
They offered me a chance to upgrade from a manual car to an automatic car with GPS, but I very clearly said "no, thanks," declining their offer. And to my dismay, after nearly 30 minutes of paperwork and waiting in the Europcar office, I found in the garage a block away that the car they gave me the keys to was an automatic with GPS. I was in a hurry so didn't have the time to go back to the office and dispute this suspicious misunderstanding, but hoped that they would honor my word and not charge me for the upgrade. When billed for the rental afterwards, they charged me for the upgrade I didn't want! Spineless.
Full tank, but
Pros: The car was nice, staff were friendly
Cons: The tank showed full, but only barely. Two miles further it was below 'full'. Which means that whoever returned it didn't do a good job filling up, nor did the garage pick up on it
Pick up and drop off take too long
Pros: Easy to find location, nice personnel
Cons: Had to wait for almost an hour before we got the car. When we returned it, lots of people again and we just has to leave key and could not wait for agent to check car aince too many people and we did not want to miss flight
Pros: Smooth all the way!
Full tank, but
Pros: The car was nice, staff were friendly
Cons: The tank showed full, but only barely. Two miles further it was below 'full'. Which means that whoever returned it didn't do a good job filling up, nor did the garage pick up on it
Pick up and drop off take too long
Pros: Easy to find location, nice personnel
Cons: Had to wait for almost an hour before we got the car. When we returned it, lots of people again and we just has to leave key and could not wait for agent to check car aince too many people and we did not want to miss flight
Terrible service
Cons: Terrible service throughout with waiting time of 4h30min at pickup and rude people at drop of the car.
Long qiue to drop off
Pros: Professional staff
Cons: To long waiting for dropping off the car
Overcharged
Pros: Generally liked the car (Renault Espace), but it is an experience. No visible dials, buttons, etc on the dash board. Definitely requires someone to show you how things work before driving away, but there was no one available to help.
Cons: Arrived in Nice and they did not have the car I requested (Citroen C4 or similar). Said only car I could have was a van, in a different price category and that I would have to pay the difference in rates. Attendant said she was new and didn't have the ability to waive the extra cost. To me this is unacceptable and I would like to request a refund of the extra charges. At that moment, you are a prisoner, tired after the journey to get there, and with less will to fight.
Drop off in Paris very difficult as drop offs, as I learned trough experience, are only in parking garages with no indication that Europcar have operations in them. Drove around for hours before finding Montparnasse.
Europcar needs more accountability!
Cons: After booking the car and insurance on Kayak, the Europcar representatives in Nice ended up charging me for an upgrade I explicitly declined onsite.
They offered me a chance to upgrade from a manual car to an automatic car with GPS, but I very clearly said "no, thanks," declining their offer. And to my dismay, after nearly 30 minutes of paperwork and waiting in the Europcar office, I found in the garage a block away that the car they gave me the keys to was an automatic with GPS. I was in a hurry so didn't have the time to go back to the office and dispute this suspicious misunderstanding, but hoped that they would honor my word and not charge me for the upgrade. When billed for the rental afterwards, they charged me for the upgrade I didn't want! Spineless.
Pros: Car was find staff good but I had to wait almost 2 hours to pick the car up.
Cons: More staff better times to pickup when busy or more flexible times
Shop closed
Pros: Nothing
Cons: My flight arrived late and by the time I got to the rental place - past 10pm - the place was closed with no one to be reached while other rental agencies were still open. I would demand a refund.
Basic limited mileage car rental
Pros: Price
Cons: No choice of car
only 150km per day
Petrol rather thN diesel
Car excellent, reception staff need customer train
Pros: Car was excellent only 450km on clock very clean inside and out.
Cons: On arrival at pick up, there was only one member of staff, sat looking at paperwork, no other customers. I stood for 10 minutes with no acknowledgement of my presence. When I asked to be served I was waved away until a further member of staff arrived having been stood by in conversation. Poor!
Pros: Car was find staff good but I had to wait almost 2 hours to pick the car up.
Cons: More staff better times to pickup when busy or more flexible times
Basic limited mileage car rental
Pros: Price
Cons: No choice of car
only 150km per day
Petrol rather thN diesel
Car excellent, reception staff need customer train
Pros: Car was excellent only 450km on clock very clean inside and out.
Cons: On arrival at pick up, there was only one member of staff, sat looking at paperwork, no other customers. I stood for 10 minutes with no acknowledgement of my presence. When I asked to be served I was waved away until a further member of staff arrived having been stood by in conversation. Poor!
Cons: I could not use my reservation. The reservation was not done correctly
Malo el servicio al cliente del escritorio de enfr
Pros: El carro limpio, la entrega del carro fue rápida.
Cons: La persona que da soporte en el frente del escritorio muy pésimo servicio, nos indicó que se deben contratar 4 tipos de aseguranza para el vehículo, cuando obligatoriamente es solo 1. Pienso que ellos se aprovechan de los turistas y de las necesidades que tengan. Yo sé que tengo un poco de culpa por aceptar, pero él debió de ser sincero con mi persona
Cons: I could not use my reservation. The reservation was not done correctly
Malo el servicio al cliente del escritorio de enfr
Pros: El carro limpio, la entrega del carro fue rápida.
Cons: La persona que da soporte en el frente del escritorio muy pésimo servicio, nos indicó que se deben contratar 4 tipos de aseguranza para el vehículo, cuando obligatoriamente es solo 1. Pienso que ellos se aprovechan de los turistas y de las necesidades que tengan. Yo sé que tengo un poco de culpa por aceptar, pero él debió de ser sincero con mi persona
Cons: 1. Pick-up process took 1.5 hour
2. Small car that didn't fit for 3 people and 3 bags
3. Gearbox failure even though the car had less than 1000 km millage
4. Double payment for the car (first via web-site to ACE, second at check-in to Rhodium). Luckily after several complains Rhodium paid me back.
Cons: It was not Ace. Some company goldcar rental. Horrible customer service, waited hour and a half for our turn. If you pay € 50 they can put you ahead of line. Then they threatened us for buying an additional insurance. They gave us a stick shift. Although I booked an automatic.
Pros: We could not find the place
Cons: It should have been marked at the airport
Arik
Cons: Easy, fast, inexpensive
Pick up car in terminal 2. No signs directing Ace rental to term 2.
Pros: Nothing was worth mentioning.
Cons: Customer service wouldn't accept prepaid insurance.
Appalling experience when wanting to extend
Pros: The car
Cons: I spent 9 hours on the phone to the USA, France and Spain trying to extend the rental only to be told we couldn't. Spent 6 hours driving and another $600 to change. Also, ACE doesn't exist in France. They use another supplier called Goldcar. Spent AGES looking for Ace! Very, very poor.
The name of the agency wasn’t ACE, i find it by chance
Cons: The name of the agency was wrong, they blocked a big amount of money as insurance
The name was goldcar
Ripped Off by Gold Car in Nice France
Cons: I was charged 50 Euro for not returning rental car with a full tank.
I had driven the car less than 30 miles; tried to refill at two different stations on the way to the rental return, but my credit card did not register at the pump, the instructions were in French, and no one at the station would help me.
The rental car agent did not inform me there was a minimal charge of 50 Euro for failure to return with a completely full tank. As it was, the tank was barely off the "full" mark
Marketed as ACE but GOLD Car at the counter
Cons: Charged me an upgrade for the same car i ordered and was pictured.
Took over an hour to get the counter documents completed
Poor English skills throughout the counter team
NEVER use these people, one name or another!
Cons: 1. Pick-up process took 1.5 hour
2. Small car that didn't fit for 3 people and 3 bags
3. Gearbox failure even though the car had less than 1000 km millage
4. Double payment for the car (first via web-site to ACE, second at check-in to Rhodium). Luckily after several complains Rhodium paid me back.
Cons: It was not Ace. Some company goldcar rental. Horrible customer service, waited hour and a half for our turn. If you pay € 50 they can put you ahead of line. Then they threatened us for buying an additional insurance. They gave us a stick shift. Although I booked an automatic.
Pros: We could not find the place
Cons: It should have been marked at the airport
Pick up car in terminal 2. No signs directing Ace rental to term 2.
Pros: Nothing was worth mentioning.
Cons: Customer service wouldn't accept prepaid insurance.
Appalling experience when wanting to extend
Pros: The car
Cons: I spent 9 hours on the phone to the USA, France and Spain trying to extend the rental only to be told we couldn't. Spent 6 hours driving and another $600 to change. Also, ACE doesn't exist in France. They use another supplier called Goldcar. Spent AGES looking for Ace! Very, very poor.
Ripped Off by Gold Car in Nice France
Cons: I was charged 50 Euro for not returning rental car with a full tank.
I had driven the car less than 30 miles; tried to refill at two different stations on the way to the rental return, but my credit card did not register at the pump, the instructions were in French, and no one at the station would help me.
The rental car agent did not inform me there was a minimal charge of 50 Euro for failure to return with a completely full tank. As it was, the tank was barely off the "full" mark
Marketed as ACE but GOLD Car at the counter
Cons: Charged me an upgrade for the same car i ordered and was pictured.
Took over an hour to get the counter documents completed
Poor English skills throughout the counter team
NEVER use these people, one name or another!
| Most popular agency | Sixt |
|---|---|
| Most popular car type | Standard |
| Average price | $60/day |
| Good deal | $55/day |
On average a hire car in Nice costs $60 per day.
Standard (Volkswagen Tiguan or similar) is the most frequently booked hire car type in Nice.
In the past 72 hours, the cheapest hire cars were found at Goldcar Rental SP ($14/day), Avis ($35/day) and Alamo ($35/day).
Based on ratings and reviews from real users on KAYAK, the best car rental companies in Nice are Alamo (8.7, 6843 reviews), Enterprise (8.5, 12810 reviews), and Avis (7.6, 2265 reviews).
The only car hire company onsite at Côte d'Azur Airport is Sixt.
The only car hire company that offers shuttle or pick-up services from Côte d'Azur Airport to off-airport locations is Sixt.
In the last 72 hours the cheapest hire car price was found at Goldcar Rental SP 652 Route des Vespins 06700 (8 kilometres from the city centre).
Take a look at our extensive car hire location map to find the best hire cars near you.
A Standard car rental in Nice costs $63 per day, on average.
A Luxury car rental in Nice costs $64 per day, on average.
A Compact car rental in Nice costs $61 per day, on average.
In Nice, cars are most frequently hired at Enterprise Aeroport Nice Cote D Azur (6.65 km from city centre ).
On average a rental car in Nice costs $423 per week ($60 per day).
On average a rental car in Nice costs $1,814 per month ($60 per day).
A small, compact car is ideal for driving around Nice. This is because of the city’s narrow and winding roads. Additionally, a smaller car is easier to park. Note that most hire cars will have a manual transmission; so, if you are not used to driving a stick, you specify that you would like to reserve an automatic for your convenience.
On expressways in Nice, the speed limit averages 55 – 68 mph. Nonetheless, because there is often fog and wet road conditions, you’ll have to adjust your speed based on weather conditions. A minimum speed of 37 mph, however, is required in order for you to drive on any highway in France.
Petrol prices in France are close to 6 euros ($7) per gallon on average. In Nice, however, you’ll pay close to .90 euro cents ($1) less per gallon. Because of the high cost of petrol, note the kind of petrol your hire car will need. Will it need diesel, regular, or premium? Diesel will cost slightly less while premium will cost the most.
Parking is limited in downtown Nice. If you are up to walking or taking a bus, you can park on the street in the oldest section of town for free. Otherwise, you can find metered parking along the streets of downtown or park in one of the lots for a fee.
