Book Europcar hire cars in El Prat de Llobregat

Reviews for Europcar in El Prat de Llobregat

Recent reviews

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Wonderful

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Fair

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Mediocre

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Poor

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2.0

I had filled in my flight number when booking on Expedia via Kayak. My flight was delayed for two hours, I was exhausted from the delay. At 10pm I arrived Europcar desk, and they told me my car was cancelled because I did not show up within 20minutes of the rental time, that they did not see any information about my flight because I did not book directly from Europcar but from Expedia, which did not communicate about my flight. The lady (who’s very friendly) quoted me a tripled price I would have to pay to get a car from them, I walked to the next counter and rented a car from another company. I spent, in general, two times more than what I would have spent in terms of money. And I spent also an extra 1.5 hours just queuing & figuring all these out at the airport being tired from the travel at late night and eventually arrived my destination way past midnight.Reviewed 10 Nov 2023

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5.2

Cons:At the check-in I was informed that as the rental was done via a USA based agency and that I was using an EU based credit card and drivers licence , that I was Absolutely OBLIGED to take their full insurance... otherwise the rental would not be honored. This despite I already have a good policy with both my own car and via my gold credit card. The insurance was more than the rental. I feel lied to by Kayak , Europcar, and whatever middle-man you sub-contracted via.Reviewed 22 Jul 2018

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10.0

ExcellentPros:The service, and the car was perfect.Cons:Europe car company is closed after midnight.Reviewed 12 Mar 2017

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10.0

Easy customer carePros:Issue free and fast pickup and return. Friendly staff.Cons:Cannot think of any negatives.Reviewed 8 Nov 2016

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3.2

Pros:The car we ended up getting was fine.Cons:We paid for a mustang convertible or similar but when we got there they considered a fiat 500 comparable. Then there only Other option was a VW bug convertible, in our minds going on a costal vacation and paying for an upgrade neither of those cars compared. Very unfortunate and put a damper on our tripReviewed 2 Nov 2016

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7.2

I have had better experiencesPros:Friendliness of staff.Cons:There are two terminals at BCN and I had reserved at #1, but picked up at #2. They told me they didn't have any small cars like I wanted. I could have gone back to terminal #1 and gotten the original car, buty ended up with a much larger and more expensive car. They should coordinate between the two terminals. They didn't inspect the exterior of the car when I picked up, but did when i returned it. This could have been a problem though it wasn't.Reviewed 21 Oct 2016

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3.6

confusedPros:Was a little fastCons:Trying to sell this company everything. They don't go with you to check the car. They tell you the car don't have scratch and when you go to check the car have some scratches also they tell you where the car is park and you don't see the car is park in different place. They charge you for everythingReviewed 8 Oct 2016

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7.2

long wait/nice carPros:I liked the car. The drop off was fastCons:Although there was only one person ahead of me, the wait took too long. If you reserve a car ahead of time, it should not take so long.Reviewed 26 Jan 2016

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3.6

Hired a 4x4, got a 2wd. Absolutely shocked.Pros:I specifically hired a 4x4 as I was heading to the mountains to ski. I received a jeep Suv that appears to be a 4x4, but was in fact only 2wd. It was also on cheap aftermarket tyres. The vehicle was utterly incapable and could not even make it up an icy road to the accommodation, and later got stuck in a hotel car park. The pick up was delayed by an hour while i waited around too. I am awaiting a compete refund for this booking.Cons:Being given a 2wd when I specifically ordered a 4x4Reviewed 22 Jan 2016

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More

• What is the most popular car hire from Europcar in El Prat de Llobregat?

  Mini (Class Mini Car or similar) is the most frequently booked car hire type from Europcar in El Prat de Llobregat.

• How many car hire locations does Europcar have in El Prat de Llobregat?

  Europcar has 3 hire locations in El Prat de Llobregat. Take a look at our Europcar hire location map to find the best car hire near you.

• Does Europcar have a car hire location at the airport: Barcelona-El Prat airport (BCN)?

  No (according to our data)

• Does Europcar offer shuttle or airport pick-up services from Barcelona-El Prat airport (BCN)?

  Yes